User manual BROTHER DCP-120C

USER'S GUIDE DCP-120C ® Version B If you need to call Customer Service Please complete the following information for future reference: Model Number: DCP-120C Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covered by insurance; and, will help us notify you of enhancements to your product and special offers. The most convenient and efficient way to register your new product is on-line at http://www.brother.com/registration/ ©1996-2005 Brother Industries, Ltd. Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covered by insurance; and, will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at http://www.brother.com/registration/ Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product. http://solutions.brother.com You can check here for Brother driver updates. For Customer Service 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) In USA: Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. i Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Ink Cartridge (blue) Ink Cartridge (red) Ink Cartridge Premium Glossy Photo Paper (Letter size / 20 sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets) User's Guide Item LC41BK (Prints up to 500 pages) LC41C (Prints up to 400 pages) LC41M (Prints up to 400 pages) LC41Y (Prints up to 400 pages) BP60 GLL BP60 ML BP60 PL LP0254001 (English for USA and Canada) LP0254002 (French For Canada) ii Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. iii Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: · This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product"). · If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty. What is covered: · This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. · Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions. · This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: · Machines: one year from the original purchase date. · Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first. What is NOT covered: This warranty does not cover: (1) Physical damage to this Product; (2) Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging); (3) Damage caused by another device or software used with this Product (including but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items); (4) Consumable and Accessory Items that expired in accordance with a rated life; and, (5) Problems arising from other than defects in materials or workmanship. (6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made iv Brother® One Year Limited Warranty and Replacement Service (USA only) by Brother in its sole discretion. Brother product; or (iv) the warranty period on your reserves the right to supply a refurbished or original Product has expired or has not been remanufactured replacement Machine and/or sufficiently validated with a copy of the proof of accompanying Consumable and Accessory purchase (bill of sale). The replacement Items and use refurbished parts provided Machine you receive (even if refurbished or such replacement products conform to the remanufactured) will be covered by the manufacturer's specifications for new balance of the limited warranty period product/parts. The repaired or replacement remaining on the original Product, plus an Machine and/or accompanying Consumable additional thirty (30) days. You will keep the and Accessory Items will be returned to you replacement Machine that is sent to you and freight prepaid or made available for you to your original Machine shall become the pick up at a conveniently located Authorized property of Brother. Retain your original Accessory Items and a copy of the return Service Center. freight bill, signed by the courier. If the Machine and/or accompanying Consumable and Accessory Items are not Limitations: covered by this warranty (either stage), you Brother is not responsible for damage to or will be charged for shipping the Machine loss of any equipment, media, programs or and/or accompanying Consumable and data related to the use of this Product. Except Accessory Items back to you and charged for for that repair or replacement as described any service and/or replacement above, Brother shall not be liable for any parts/products at Brother's then current direct, indirect, incidental or consequential published rates. damages or specific relief. Because some The foregoing are your sole (i.e., only) and states do not allow the exclusion or limitation of consequential or incidental damages, the exclusive remedies under this warranty. above limitation may not apply to you. What happens when Brother elects to replace your Machine: THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR When a replacement Machine is authorized by ORAL, WHETHER EXPRESSED BY Brother, and you have delivered the Machine to AFFIRMATION, PROMISE, DESCRIPTION, an Authorized Service Center, the Authorized DRAWING, MODEL OR SAMPLE. ANY AND Service Center will provide you with a ALL WARRANTIES OTHER THAN THIS replacement Machine after receiving one from ONE, WHETHER EXPRESS OR IMPLIED, Brother. If you are dealing directly with Brother, INCLUDING IMPLIED WARRANTIES OF Brother will send to you a replacement Machine MERCHANTABILITY AND FITNESS FOR A with the understanding that you will, after PARTICULAR PURPOSE, ARE HEREBY receipt of the replacement Machine, supply the DISCLAIMED. required proof of purchase information, together with the Machine that Brother agreed · This Limited Warranty is the only warranty to replace. You are then expected to pack the that Brother is giving for this Product. It is the Machine that Brother agreed to replace in the final expression and the exclusive and only package from the replacement Machine and statement of Brother's obligations to you. It return it to Brother using the pre-paid freight bill replaces all other agreements and supplied by Brother in accordance with the understandings that you may have with instructions provided by Brother. Since you will Brother or its representatives. be in possession of two machines, Brother will · This warranty gives you certain rights and require that you provide a valid major credit you may also have other rights that may vary card number. Brother will issue a hold against from state to state. the credit card account number that you · This Limited Warranty (and Brother's provide until Brother receives your original obligation to you) may not be changed in any Product and determines that your original way unless you and Brother sign the same Product is entitled to warranty coverage. Your piece of paper in which we (1) refer to this credit card will be charged up to the cost of a Product and your bill of sale date, (2) new Product only if: (i) you do not return your describe the change to this warranty and (3) original Product to Brother within five (5) agree to make that change. business days; (ii) the problems with your Important: We recommend that you keep original Product are not covered by the limited all original packing materials, in the event warranty; (iii) the proper packaging instructions that you ship this Product. are not followed and has caused damage to the © 2003 Brother International Corporation v BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the DCP/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User's Guide for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User's Guide for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the power cord from the AC power outlet Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to put your hands on the edge of the machine under the scanner cover. To prevent injuries, be careful not to touch the area shaded in the illustration. When you move the machine, place a hand at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.) Do not carry the machine by holding the scanner cover. vii WARNING This product must be installed near an AC power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the AC power outlet to shut off power completely. Caution To maintain the best print quality, we recommend that you use the On/Off key to turn off your machine. Do not unplug the power cord from the AC power outlet, unless moving the machine or performing maintenance. If you need to disconnect your machine from the power, you will need to set the date and time again. (See Quick Setup Guide.) viii Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard, AC power outlet. Choose a location where the temperature remains between 50°F and 95°F (10° and 35°C). Caution Avoid placing your machine in a high-traffic area. Avoid placing your machine on the carpet. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the machine's memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. ix How to access the complete User's Guide This User's Guide does not contain all the information about the machine such as how to use the advanced features of the Printer and Scanner. When you are ready to learn detailed information about these operations, read the complete User's Guide that is on the CD-ROM. To view Documentation (For Windows®) From the Start menu, select Brother, MFL Pro Suite DCP-XXXX (Where XXXX is your model name) from the Programs Group, and then select User's Guide. --OR-- 1 Turn on your PC. Insert the Brother CD-ROM labeled Windows® into your CD-ROM drive. 2 If the model name screen appears, click your model name. 3 If the language screen appears, click your language. The CD-ROM main menu will appear. If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. 4 x Click Documentation. 5 Click the documentation you want to read. Quick Setup Guide: Setup and Software Installation Instructions User's Guide (2 manuals): User's Guide for Stand-alone operations and Software User's Guide PaperPort® Users Guide: Document Management Software How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning on page 2-1 (For Windows® 98/98SE/Me/2000 Professional and Windows® XP) ControlCenter2 on page 3-1 (For Windows® 98/98SE/Me/2000 Professional and Windows® XP) PaperPort® User's Guide Instructions for scanning directly from ScanSoft® PaperPort® xi To view Documentation (For Macintosh®) 1 Turn on your Macintosh®. Insert the Brother CD-ROM labeled Macintosh® into your CD-ROM drive. The following window will appear. (Mac OS® X) 2 3 4 Double-click the Documentation icon. The select Language screen appears, double-click your language. Click the documentation you want to read. Quick Setup Guide: Setup and Software Installation Instructions User's Guide (2 manuals): User's Guide for stand-alone operations and Software User's guide How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning on page 9-1 (For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater) ControlCenter2 (For Mac OS® X 10.2.4 or greater) on page 10-1 Presto!® PageManager® User's Guide Instructions for scanning directly from Presto!® PageManager® xii How to access Brother Support (For Windows®) You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (www.brother.com), click Brother Home Page. To view all Brother Numbers, including Customer Service numbers for the USA and Canada, click Support Information. To access the USA Brother online shopping mall (www.brothermall.com) for additional product and services information, click Brother Mall.com. For the latest news and product support information (http://solutions.brother.com), click Brother Solutions Center. To return to the main page, click Back--OR--If you have finished, click Exit. xiii Table of Contents 1 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Control panel overview ..................................................... 1-2 Warning LED indications ............................................ 1-4 Load documents ............................................................... 1-5 Using the ADF (automatic document feeder) ............ 1-5 Using the scanner glass ............................................. 1-7 About paper ...................................................................... 1-8 Recommended Paper................................................. 1-8 Handling and using special paper............................... 1-9 Paper type and size for each operation................ 1-10 Paper weight, thickness and capacity .................. 1-11 Paper capacity of the output paper tray ...............1-11 Printable area ....................................................... 1-12 How to load paper, envelopes and post cards.......... 1-13 To load paper or other media ............................... 1-13 To load envelopes ................................................1-15 To load post cards ................................................1-16 Making copies ...................................................................... 2-1 Using the machine as a copier ......................................... 2-1 Making a single copy ..................................................2-1 Making multiple copies ............................................... 2-1 Stop copying ............................................................... 2-1 Using the Copy keys ........................................................2-2 Setting copy quality..................................................... 2-3 Enlarging or reducing the copied image ..................... 2-4 Using the Copy Options key ....................................... 2-6 Setting paper type ..................................................2-7 Setting paper size................................................... 2-7 Adjusting brightness ............................................... 2-8 Sorting copies using the ADF ................................. 2-8 Making N in 1 copies or a poster (Page Layout)......... 2-9 Changing the default copy settings................................. 2-12 Setting Paper Type ................................................... 2-12 Setting Paper Size .................................................... 2-13 Setting copy quality................................................... 2-13 Adjusting brightness ................................................. 2-14 Adjusting contrast ..................................................... 2-14 2 xiv Adjusting Color saturation ........................................ 2-15 Legal limitations .............................................................. 2-16 3 Walk-Up PhotoCapture CenterTM ......................................... 3-1 Introduction....................................................................... 3-1 PhotoCapture CenterTM requirements ..................... 3-2 Getting started .................................................................. 3-3 Printing the Index (Thumbnails)........................................ 3-5 Printing images ................................................................. 3-6 DPOF printing............................................................. 3-8 Changing the default settings ........................................... 3-9 Setting print quality ..................................................... 3-9 Setting paper and size................................................ 3-9 Adjusting brightness ................................................. 3-10 Adjusting contrast ..................................................... 3-10 Color enhancement (True2Life®).............................. 3-11 Cropping ................................................................... 3-12 Borderless ................................................................ 3-13 Scan to Card................................................................... 3-13 Changing the default quality ..................................... 3-14 Changing the default black & white file format ......... 3-15 Changing the default color file format....................... 3-15 Understanding the Error Messages ................................ 3-16 Using PhotoCapture CenterTM from your PC................... 3-16 Software features ................................................................. 4-1 Important information ......................................................... 5-1 Federal Communications Commission (FCC) Declaration of Conformity (USA only).......... 5-1 Important ................................................................ 5-2 Industry Canada Compliance Statement (Canada only) ......................................................... 5-2 International ENERGY STAR® Compliance Statement ........................................... 5-2 Important safety instructions....................................... 5-3 Trademarks ................................................................ 5-5 Troubleshooting and routine maintenance ....................... 6-1 Troubleshooting ................................................................ 6-1 Error messages .......................................................... 6-1 Document jams........................................................... 6-3 Document is jammed in the top of the ADF unit. .... 6-3 Document is jammed inside the ADF unit. ............. 6-3 xv 4 5 6 Printer jam or paper jam ............................................. 6-4 Paper is jammed inside the paper tray ................... 6-4 Paper is jammed inside the machine...................... 6-5 If you are having difficulty with your machine ............. 6-7 How to change LCD language.................................. 6-10 How to improve the LCD viewing.............................. 6-10 Setting the Beeper Volume....................................... 6-10 How to improve print quality ........................................... 6-11 Cleaning the print head............................................. 6-11 Checking the print quality .........................................6-12 Checking the printing alignment ............................... 6-14 Checking the ink volume................................................. 6-15 Packing and shipping the machine ................................. 6-16 Routine maintenance......................................................6-19 Cleaning the scanner................................................6-19 Cleaning the machine printer platen ......................... 6-20 Cleaning the Paper Pick-up Roller............................6-21 Replacing the ink cartridges ..................................... 6-22 A Appendix .............................................................................. A-1 On-screen programming.................................................. A-1 Menu table ................................................................. A-1 Printing reports .......................................................... A-1 Menu keys ....................................................................... A-2 Specifications ...................................................................... S-1 Product description .......................................................... S-1 General ............................................................................ S-1 Print media....................................................................... S-2 Copy ................................................................................ S-2 PhotoCapture CenterTM .................................................... S-3 Scanner ........................................................................... S-4 Printer .............................................................................. S-5 Interfaces ......................................................................... S-5 Computer requirements ......................................... S-6 Consumable items ........................................................... S-7 Index ....................................................................................... I-1 S 7 xvi 1 Introduction Using this Guide Thank you for buying a Brother Digital Copier/Printer (DCP). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD. Bold Italics Bold typeface identifies specific keys on the machine control panel. Italicized typeface emphasizes an important point or refers you to a related topic. Courier New Courier New type face identifies the messages on the LCD of the machine. Warnings inform you what to do to avoid possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup alerts you to devices and operations that are not compatible with the machine. INTRODUCTION 1 - 1 Control panel overview 11 10 9 8 7 6 1 2 3 4 5 1 Copy keys (Temporary settings): Copy Options You can quickly and easily select temporary settings for copying. Enlarge/Reduce Lets you enlarge or reduce copies depending on the ratio you select. Copy Quality Use this key to temporarily change the quality for copying. Number of Copies Use this key to make multiple copies. 2 Menu keys: Menu Lets you access the Menu to program. + or Press to scroll through the menus and options. Also you can use these keys to enter the number. Set Lets you store your settings in the machine. - 1 - 2 INTRODUCTION 3 Stop/Exit Stops an operation or exits from the menu. 7 Ink Lets you clean the print head, check the print quality, and check the available ink volume. 4 Black Start Lets you start making copies in black and white. Also, lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software). 8 Scan Lets you access Scan mode. See the Software User's Guide on the CD-ROM. 9 PhotoCapture Lets you access the PhotoCapture CenterTM. 5 Color Start Lets you start making copies in full color. Also, lets you start a scanning operation (in color or black, depending on the scanning setting in the ControlCenter software). 0 Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. A Warning LED Turns red when the LCD displays an error or an important status message. 6 On/Off You can turn the machine on or off. If you turn the machine off, it will still periodically clean the print head to maintain print quality. INTRODUCTION 1 - 3 Warning LED indications The Warning LED lights when there is a problem with your machine. You should check the LCD display for more details about the problem. LED Machine status Ready Description The machine is ready for use. Off Cover is Open Ink Empty Paper Error Red Other Messages The cover is open. Close the cover. (See Error messages on page 6-1.) Replace the Ink cartridge with a new one. (See Replacing the ink cartridges on page 6-22.) Put paper in the tray or clear the paper jam. Check the LCD message. (See Troubleshooting and routine maintenance on page 6-1.) Check the LCD message. (See Troubleshooting and routine maintenance on page 6-1.) 1 - 4 INTRODUCTION Load documents You can make copies and scan from the ADF (automatic document feeder) or from the scanner glass. Using the ADF (automatic document feeder) The ADF can hold up to 10 pages and feeds each sheet individually. Use standard [20 lb (80 g/m2)] paper and always fan the pages before putting them in the ADF. DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. (To copy or scan this kind of document, see Using the scanner glass on page 1-7.) Make sure documents written with ink are completely dry. Documents must be from 5.8 to 8.5 inches (147 to 216 mm) wide and 5.8 to 14 inches (147 to 356 mm) long. INTRODUCTION 1 - 5 1 2 3 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Unfold the ADF Document Output Support Flap. ADF Document Output Support Flap DO NOT pull on the document while it is feeding. To use the ADF, the scanner glass must be empty. 1 - 6 INTRODUCTION Using the scanner glass You can use the scanner glass to copy or scan pages of a book or one page at a time. Documents can be up to 8.5 in. (216 mm) wide and 11 in. (297 mm) long. To use the scanner glass, the ADF must be empty. 1 Lift the document cover. Place document face down on the Scanner Glass 2 3 Using the document guidelines on the left, center the document face down on the scanner glass. Close the document cover. If the document is a book or is thick, do not slam the cover or press on it. INTRODUCTION 1 - 7 About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you've chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the "Basic" tab of the printer driver or in the Paper Type setting of the menu. When you print on Brother glossy paper, load the instruction sheet included with the glossy paper in the paper tray first, and then place the glossy paper on the instruction sheet. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. Avoid touching the printed surface of the paper immediately after printing. The surface may not be completely dry and may stain your fingers. Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) We recommend using "3M Transparency Film" when you print on transparencies. Brother Paper Paper Type Letter Plain Letter Glossy Letter Inkjet (Photo Matte) BP60 PL BP60 GLL BP60 ML Item 1 - 8 INTRODUCTION Handling and using special paper Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down. Avoid touching either side of transparencie because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing. Do not use paper: that is damaged, curled, wrinkled, or irregularly shaped 0.08 in. (2 mm) or longer 0.08 in. (2 mm) or longer that is extremely shiny or highly textured that was previously printed by a printer that cannot be arranged uniformly when stacked that is made with a short grain INTRODUCTION 1 - 9 Paper type and size for each operation Usage Copy 8 1/2" x 11" (216 x 279 mm) 8.3" x 11.7" (210 x 297 mm) 8 1/2" x 14" (216 x 356 mm) 7 1/4" x 10 1/2" (184 x 267 mm) 7.2" x 10.1" (182 x 257 mm) 5.8" x 8.3" (148 x 210 mm) 4.1" x 5.8" (105 x 148 mm) 4" x 6" (102 x 152 mm) 3 1/2" x 5" (89 x 127 mm) 5" x 7" (127 x 178 mm) 5" x 8" (127 x 203 mm) 3.9" x 5.8" (100 x 148 mm) 5.8" x 7.9" (148 x 200 mm) 6.4" x 9" (162 x 229 mm) 4.3" x 8.7" (110 x 220 mm) 4 1/8" x 9 1/2" (105 x 241 mm) 3 7/8" x 7 1/2" (98 x 191 mm) 4.1" x 9.3" (105 x 235 mm) 8 1/2" x 11" (216 x 279 mm) 8.3" x 11.7" (210 x 297 mm) -- -- -- -- Yes Yes -- -- -- -- -- Yes -- -- -- -- -- -- -- -- -- -- -- -- Yes Yes -- -- Yes -- -- -- -- -- Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes -- Yes Yes Yes Yes Yes Yes Yes PhotoCapture Printer Paper Type Paper Size Cut Sheet Letter A4 Legal 1 - 10 INTRODUCTION Executive JIS B5 A5 A6 Cards Photo Photo L Photo 2L Index Card Post Card 1 Post Card 2 (Double) Envelopes C5 Envelope DL Envelope COM-10 Monarch JE4 Envelope Transparencies Letter A4 Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies Weight 17 to 32 lb (64 to 120 g/m2) 17 to 53 lb (64 to 200 g/m2) Up to 58 lb (Up to 220 g/m2) Up to 64 lb (Up to 240 g/m2) Up to 32 lb (Up to 120 g/m2) Up to 53 lb (Up to 200 g/m2) 20 to 25 lb (75 to 95 g/m2) -- Thickness 0.003" to 0.006" (0.08 to 0.15 mm) 0.003" to 0.01" (0.08 to 0.25 mm) Up to 0.01" (Up to 0.25 mm) Up to 0.01" (Up to 0.28 mm) Up to 0.006" (Up to 0.15 mm) Up to 0.01" (Up to 0.23 mm) Up to 0.02" (Up to 0.52 mm) -- No. of sheets 100* 20 20 20 30 30 10 10 * Up to 50 sheets for Legal size paper 20 lb (75 g/m2). * Up to 100 sheets of 20 lb (75 g/m2). Paper capacity of the output paper tray Output Paper Tray Up to 25 sheets of 20 lb Letter/A4 (75 g/m2) Transparencies or glossy paper must be picked up from the output paper tray one page at a time to avoid smudging. Legal paper cannot be stacked on the output paper tray. INTRODUCTION 1 - 11 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper Envelopes 3 1 4 1 3 4 2 unprintable area 2 1Top Cut Sheet 2Bottom 3Left 4Right 0.12 in. 0.12 in. 0.12 in. 0.12 in. (3 mm) (3 mm) (3 mm) (3 mm) (0 in. / 0 mm)*1 (0 in. / 0 mm)*1 (0 in. / 0 mm)*1 (0 in. / 0 mm)*1 0.47 in. (12 mm) 0.94 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Envelopes *1 When you set the Borderless feature to On. Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using. 1 - 12 INTRODUCTION How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the machine and remove the output paper tray. Output Paper Tray 2 Press and slide the paper side guide to fit the paper width. Paper Side Guide 3 Pull out the paper support and unfold the paper support flap. Paper Support Paper Support Flap Use the paper support flap for Letter, Legal and A4. INTRODUCTION 1 - 13 4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. Maximum Paper Mark Make sure the paper side guides touch the sides of the paper. Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. 6 Put the output paper tray back on and push the paper tray firmly back into the machine. 1 - 14 INTRODUCTION To load envelopes Use envelopes that weigh from 20 - 25 lb (75 - 90 g/m2). Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: that are of a baggy construction that are embossed (have raised writing on them) that have clasps on them that are not sharply creased that are preprinted on the inside Rounded flap Double flap Triangular flap Glue How to load envelopes 1 Before loading, press the corners and sides of the envelopes to make them as flat as possible. If the envelopes are `double-feeding', put one envelope in the paper tray at a time. INTRODUCTION 1 - 15 2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. 3 Adjust the size and margin in your application. To load post cards 1 Raise the paper stop and insert the post cards into the paper tray. Slide the paper side guide to fit the width of the post cards. 1 - 16 INTRODUCTION 2 1 2 Making copies Using the machine as a copier You can use your machine as a copier, making up to 99 copies at a time. Making a single copy Load your document. Press Black Start or Color Start. To stop copying, press Stop/Exit. Making multiple copies 1 2 Load your document. Press Number of Copies repeatedly until the number of copies you want appears (up to 99). --OR-- Press to increase the number of copies. Press to decrease the number of copies. The number of copies can also be increased/decreased by holding down or . 3 Press Black Start or Color Start. To sort the copies, press the Copy Options key. (See Using the Copy Options key on page 2-6). Stop copying To stop copying, press Stop/Exit. MAKING COPIES 2 - 1 Using the Copy keys When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations. Temporary Copy keys These settings are temporary, the machine returns to its default settings 60 seconds after it finishes copying. You can save the copy settings you use most often by setting them as default. (See Changing the default copy settings on page 2-12.) 2 - 2 MAKING COPIES Setting copy quality You can select the copy quality. The default setting is Normal. Press Copy Quality Normal Recommended mode for ordinary printouts. Good copy quality with adequate copy speed. Fast copy speed and lowest ink consumption. Use FAST to save time (document to be proof-read, large documents or many copies). Use this mode to copy precise images such as photographs. BEST uses the highest resolution and slowest speed. Fast Best 1 2 3 Load your document. Press Copy Quality repeatedly to choose the copy quality (Fast, Normal or Best). Press Black Start or Color Start. --OR-- Press other temporary copy keys for more settings. MAKING COPIES 2 - 3 Enlarging or reducing the copied image You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press Enlarge/Reduce Custom(25-400%) 200% 198% 4"x6"A4 186% 4"x6"LTR 142% A5A4 104% EXELTR 100% 97% LTRA4 93% A4LTR 83% LGLA4 78% LGLLTR 69% A4A5 50% 2 - 4 MAKING COPIES 1 2 3 Load your document. Press Enlarge/Reduce. Press or to select the enlargement or reduction ratio you want. Press Set. --OR-- You can select Custom(25-400%) and press Set. Press or to enter an enlargement or reduction ratio from 25% to 400%. Press Set. Enlargement or reduction ratio can also be increased/decreased by holding down or . 4 Press Black Start or Color Start. --OR-- Press other temporary copy keys for more settings. Special Copy Options (2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L) or Poster) are not available with Enlarge/Reduce. MAKING COPIES 2 - 5 Using the Copy Options key Use the Copy Options key to quickly set the following copy settings temporarily for the next copy. Press Copy Options Menu Selections Options Factory Setting Page Select & Set Select & Set Paper Type Plain/ Inkjet/ Glossy/ Transprncy Letter/ Legal/ A4/ A5/ 4"(W)x 6"(H) + Plain 2-7 Paper Size Letter 2-7 Brightness Stack/Sort Page Layout Stack + 2-8 2-8 2-9 Stack/Sort Off(1 in 1)/ 2 in 1 (P)/ 2 in 1 (L)/ 4 in 1 (P)/ 4 in 1 (L)/ Poster(3 x 3) Off (1 in 1) After you choose your settings by pressing Set, the LCD shows Set temporarily and then returns to Menu selections. Press Black Start or Color Start if you're finished choosing settings. --OR-- Press or to select more settings. 2 - 6 MAKING COPIES Setting paper type If copying on paper other than plain paper, select the type of paper that you are using to get the best print quality. 1 Load your document. 2 Press Copy Options and or to select Paper Type. Press Set. 3 Press or to select the type of paper you are using (Plain, Inkjet, Glossy or Transprncy). Press Set. 4 Press Black Start or Color Start. --OR-- Press or for more settings. Setting paper size If copying on paper other than Letter size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo Card (4"(W) x 6"(H)) paper. 1 2 3 4 Load your document. Press Copy Options and or to select Paper Size. Press Set. Press or to select the size of paper you are using (Letter, Legal, A4, A5 or 4"(W)x 6"(H)). Press Set. Press Black Start or Color Start. --OR-- Press or for more settings. MAKING COPIES 2 - 7 Adjusting brightness You can adjust the copy brightness to make copies darker or lighter. 1 Load your document. 2 Press Copy Options and or to select Brightness. Press Set. + 3 Press to make a lighter copy. --OR-- Press to make a darker copy. Press Set. 4 Press Black Start or Color Start. --OR-- Press or for more settings. Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 321, 321, 321, and so on. 1 Load your document. 2 Press Copy Options and or to select Stack/Sort. Press Set. 3 Press or to select Sort. Press Set. 4 Press Black Start or Color Start. 2 - 8 MAKING COPIES Making N in 1 copies or a poster (Page Layout) You can reduce the number of pages for copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. It is also possible to create a poster. When you use the Poster feature your machine divides your document into sections, then enlarges the sections so you can assemble them into a poster. If you want to print a poster, use the scanner glass. Please make sure Paper Size is set to A4 or Letter. You can use the N in 1 copy feature with 100% copy size only. (P) means Portrait and (L) means Landscape. 1 2 Load your document. Press Copy Options and or to select Page Layout. Press Set. 3 Press or to select 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L), Poster(3 x 3). Press Set. 4 Press Black Start to scan the document. You can also press Color Start if you are using the Poster layout. 5 If you are making a poster or placed the document in the ADF, the machine scans the page and starts printing. If you are using the scanner glass: 6 After the machine scans the page, Next Page? the LCD shows: Yes No Press to scan the next page. 7 Put the next document on the Set Next Page scanner glass. Then Press Set Press Set. 8 Repeat Steps 6 and 7 for each page of the layout. 9 After all the pages of the document have been scanned, press to end. MAKING COPIES 2 - 9 If Glossy has been selected in the Paper Type setting for N in 1 copies, the machine will print the images as if Normal paper had been selected. N in 1 color copies are not available. For Poster copies, you cannot make more than one copy. Place the document face down in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 2 - 10 MAKING COPIES Poster (3x3) You can make a poster size copy of a photograph. For Poster copies, you cannot make more than one copy. MAKING COPIES 2 - 11 Changing the default copy settings You can save the copy settings you use most often by setting them as default. These settings will remain until you change them again. Setting Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 1.Paper Type. Press Set. 4 Press or to select Plain, Inkjet, Glossy or Transprncy. Press Set. 5 Press Stop/Exit. The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. 2 - 12 MAKING COPIES Setting Paper Size You can use five sizes of paper for printing your copies: Letter, Legal, A4, A5 and Photo Card (4" x 6"). When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit the copy on the page. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 2.Paper Size. Press Set. 4 Press or to select Letter, Legal, A4, A5 or 4"x 6". Press Set. 5 Press Stop/Exit. Setting copy quality 1 2 3 4 5 Press Menu. Press or to select 1.Copy. Press Set. Press or to select 3.Quality. Press Set. Press or to select Fast, Normal or Best. Press Set. Press Stop/Exit. MAKING COPIES 2 - 13 Adjusting brightness 1 2 3 4 5 Press Menu. Press or to select 1.Copy. Press Set. Press or to select 4.Brightness. Press Set. Press to make a lighter copy. --OR-- Press to make a darker copy. Press Set. Press Stop/Exit. Adjusting contrast You can change the contrast to help an image look sharper and more vivid. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 5.Contrast. Press Set. 4 Press to increase the contrast. --OR-- Press to decrease the contrast. Press Set. 5 Press Stop/Exit. 2 - 14 MAKING COPIES Adjusting Color saturation Color saturation can only be changed through the default setting. 1 Press Menu. 2 Press or to select 1.Copy. Press Set. 3 Press or to select 6.Color Adjust. Press Set. 4 Press or to select Red, Green or Blue. Press Set. 5 Press to increase the color saturation. --OR-- Press to decrease the color saturation. Press Set. 6 Return to Step 4 to select the next color. --OR-- Press Stop/Exit. MAKING COPIES 2 - 15 Legal limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with relevant counsel as to any particular questionable documents. The following are examples of documents which should not be copied: The following documents issued by the United States/Canadian Government or any of its Agencies may not be copied: Money Bonds or other certificates of indebtedness Certificates of Deposit Internal Revenue Stamps (canceled or uncanceled) Selective Service or draft papers Passports United States/Canadian Postage Stamps (canceled or uncanceled) Food Stamps Immigration Papers Checks or drafts drawn by Governmental agencies Identifying badges or insignias Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for `fair use.' Multiple copies would indicate improper use. Works of art should be considered the equivalent of copyrighted works. Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws. 2 - 16 MAKING COPIES