USER'S GUIDE FAX-1820C MFC-3220C THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. i ii Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine or clear a paper jam, make sure you have unplugged the telephone line cord first and the power cord from the AC power socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to put your fingers on the area shown in the illustrations. Because that part is extremely HOT after you use your machine. To prevent injuries, be careful not to touch the area shaded in the illustration. To prevent injuries, be careful not to touch the edge of the metallic part shown in the illustration. iii Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. This product must be installed near a socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the socket in order to shut off power completely. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS iv Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a socket and a standard, grounded AC power outlet. Choose a location where the temperature remains between 10° and 35°C. Caution Avoid placing your machine in a high-traffic area. Avoid placing your machine on the carpet. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your machine to electrical sockets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the machine's memory. Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. v Quick Reference Guide Sending faxes Automatic Transmission Storing numbers Storing One-Touch Dial numbers 1 Press Menu/Set, 2, 3, 1. 2 Press the One-Touch key where you want to store the number. 3 Enter a number (up to 20 digits), and then press 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. (See Load documents on page 2-1.) Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Press Mono Start or Menu/Set. 4 Colour Start. Receiving faxes Select Receive Mode 1 Press Menu/Set, 0,1. 2 Press or to select Fax Only, Manual, Fax/Tel or External TAD, and then press Enter a name up to 15 characters (or leave it blank), and then press 5 Menu/Set. Press Stop/Exit. Menu/Set. Storing Speed-Dial numbers 1 Press Menu/Set, 2, 3, 2. 2 Using the dial pad, enter a two-digit Speed-Dial location number, and then press Menu/Set. 3 Enter a number (up to 20 digits), and then press Menu/Set. 4 Enter a name up to 15 characters (or leave it blank), and then press 5 Menu/Set. Press Stop/Exit. vi Dialling operations One-Touch Dialling/ Speed-Dialling Making copies Single copy 1 2 3 If it is not illuminated in green, press (Fax). 1 2 3 Press (Copy) to 4 Load your document. (See Load documents on page 2-1.) Press the One-Touch key of the number you want to call. --OR-- Press Search/Speed Dial, press #, and then press the two-digit Speed-Dial number. Press Mono Start or illuminate it in green. Load your document. (See Load documents on page 2-1.) Press Mono Start or Colour Start. Sorting multiple copies (Using the ADF) 1 2 3 Press (Copy) to Colour Start. Using Search 1 2 If it is not illuminated in green, press (Fax). 4 5 6 7 3 4 Press Search/Speed Dial, and then enter the first letter of the name you're looking for. Press or search the memory. Press Mono Start or illuminate it in green. Load your document in the ADF. Use the dial pad to enter the number of copies you want (up to 99). Press Options. Press or select Stack/Sort, and then press Menu/Set. Press or select Sort, and then press Menu/Set. Press Mono Start or Colour Start. Colour Start. vii Table of Contents 1 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Control panel overview ..................................................... 1-2 Turning the machine to Power Save condition ........... 1-5 About fax machines .......................................................... 1-7 Fax tones and handshake .......................................... 1-7 ECM (Error Correction Mode)..................................... 1-8 Connecting the machine................................................... 1-9 Connecting an external telephone.............................. 1-9 Connecting an external telephone answering device (TAD) ........................................................ 1-10 Sequence ............................................................. 1-10 Connections ......................................................... 1-11 Recording outgoing message (OGM) on an external TAD ............................................... 1-12 Using extension telephones (For U.K. only)......... 1-13 Multi-line connections (PBX) .................................... 1-15 If you are installing the machine to work with a PBX........................................................ 1-15 Custom features on your phone line......................... 1-15 Loading documents and paper .......................................... 2-1 Load documents ............................................................... 2-1 Using the automatic document feeder (ADF) ............. 2-1 Recommended environment .................................. 2-1 About paper ..................................................................... 2-3 Handling and using special paper .............................. 2-3 Paper capacity of the paper tray ........................... 2-4 Paper specifications for the paper tray .................. 2-4 Paper capacity of the output paper support .......... 2-5 Printable area ............................................................. 2-6 How to load paper and envelopes .............................. 2-7 To load paper or other media ................................. 2-7 To load glossy paper .............................................. 2-8 To load envelopes .................................................. 2-9 2 viii 3 On-screen programming ..................................................... 3-1 User-friendly programming ............................................... 3-1 Menu table .................................................................. 3-1 Memory storage.......................................................... 3-1 Navigation keys ................................................................ 3-2 Getting started ..................................................................... 4-1 Initial Setup ....................................................................... 4-1 Setting the Date and Time .......................................... 4-1 Setting the Station ID.................................................. 4-2 Entering text ........................................................... 4-3 Inserting spaces ..................................................... 4-3 Making corrections ................................................. 4-3 Repeating letters .................................................... 4-3 Special characters and symbols ............................ 4-4 Setting Tone or Pulse dialling mode (Except for the Nordic Countries) ........................... 4-4 PABX and TRANSFER............................................... 4-5 Setting PABX.......................................................... 4-5 General Setup................................................................... 4-6 Setting the Mode Timer (MFC-3220C only)................ 4-6 Setting the Mode Timer (FAX-1820C only)................. 4-6 Setting the Paper Type ............................................... 4-7 Setting the Ring Volume ............................................. 4-8 Setting the Beeper Volume......................................... 4-8 Setting the Speaker Volume ....................................... 4-9 Setting the Clock Change ........................................... 4-9 Power Save Setting .................................................... 4-9 Setup Receive ...................................................................... 5-1 Basic receiving operations................................................ 5-1 Choosing the Receive Mode....................................... 5-1 To select or change your Receive Mode ................ 5-2 Setting the Ring Delay ............................................... 5-3 Setting the F/T Ring Time (Fax/Tel mode only).......... 5-4 Fax Detect (MFC-3220C only).................................... 5-5 Fax Detect (FAX-1820C only)..................................... 5-6 Printing a reduced incoming fax (Auto Reduction)..................................................... 5-7 Receiving a fax at the end of a conversation (FAX-1820C only)................................................... 5-7 Printing a fax from the memory................................... 5-8 4 5 ix Advanced receiving operations ........................................ 5-9 Operation from extension telephones......................... 5-9 For Fax/Tel mode only................................................ 5-9 Using a cordless external handset ........................... 5-10 Changing the remote codes ..................................... 5-10 Reception into memory (Not available for colour fax reception)................. 5-11 If the Memory Receive is On at this time.............. 5-11 If the Memory Receive is Off at this time.............. 5-11 Polling....................................................................... 5-12 Secure Polling ...................................................... 5-12 Setup for Polling Receive (Standard) ................... 5-12 Setup for Polling Receive with Secure Code........ 5-13 Setup Delayed Polling Receive ............................ 5-13 Sequential Polling..................................................... 5-14 Telephone services ........................................................ 5-15 BT Callsign (For U.K. Only) ...................................... 5-15 To enable the machine to work with BT Callsign (Only with your external phone) ....................... 5-15 6 Setup Send ........................................................................... 6-1 How to fax......................................................................... 6-1 Enter Fax mode .......................................................... 6-1 How to dial........................................................................ 6-1 Manual diall ...