User manual BROTHER FAX-1840C

USER'S GUIDE FAX-1840C MFC-3240C Version A If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-1840C and MFC-3240C (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. ©1996-2004 Brother Industries, Ltd. THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. i Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to touch the area shaded in the illustration. When you move the machine, grasp the side handholds as shown in the illustration. When you move the machine, place a hand at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.) ii Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket in order to shut off power completely. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool. 2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use this product to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS iii Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°-35°C. Caution Avoid placing your machine in a high-traffic area. Avoid placing your machine on the carpet. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your machine to electrical sockets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the machine's memory. Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. iv Quick Reference Guide Sending faxes Automatic Transmission 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 4 Press Mono Start or Storing Speed-Dial numbers 1 Press Menu/Set, 2, 3, 2. 2 Using the dial pad, enter a two-digit Speed-Dial location number, and then press Menu/Set. 3 Enter a number (up to 20 digits), and then press Menu/Set. Colour Start. Storing numbers Storing One-Touch Dial numbers 1 Press Menu/Set, 2, 3, 1. 2 Press the One-Touch key where you want to store the number. To access a One-Touch number that is shown in a black square on the control panel, hold down Shift as you press the One-Touch key. 4 Enter a name up to 15 characters (or leave it blank), and then press 5 Menu/Set. Press Stop/Exit. 3 4 Enter a number (up to 20 digits), and then press Menu/Set. Enter a name up to 15 characters (or leave it blank), and then press 5 Menu/Set. Press Stop/Exit. v Dialling operations One-Touch Dialling/ Speed-Dialling 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Press the One-Touch key of the number you want to call. To dial a One-Touch number that is shown in a black square on the control panel, hold down Shift as you press the One-Touch key. --OR-- Press Search/Speed Dial, press #, and then press the two-digit Speed-Dial number. Press Mono Start or Using Search 1 2 3 4 5 1 2 3 If it is not illuminated in green, press (Fax). Load your document. Press Search/Speed Dial, and then enter the first letter of the name you're looking for. Press or to search the memory. Press Mono Start or Colour Start. Making copies Press (Copy) to illuminate it in green. Load your document. Press Mono Start or Colour Start. 4 Colour Start. vi Table of Contents 1 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Control panel overview ..................................................... 1-2 Turning the machine to Power Save condition ........... 1-5 Power Save Setting .................................................... 1-6 Load documents ............................................................... 1-7 Using the automatic document feeder (ADF) ............. 1-7 Recommended environment .................................. 1-7 About paper ...................................................................... 1-9 Recommended Paper................................................. 1-9 Handling and using special paper ............................ 1-10 Paper type and size for each operation................ 1-11 Paper weight, thickness and capacity .................. 1-12 Paper capacity of the output paper tray ............... 1-12 Printable area ....................................................... 1-13 How to load paper, envelopes and post cards ......... 1-14 To load paper or other media ............................... 1-14 To load envelopes ................................................ 1-16 To load post cards................................................ 1-17 About fax machines ........................................................ 1-18 Fax tones and handshake ........................................ 1-18 ECM (Error Correction Mode)................................... 1-19 Getting started ..................................................................... 2-1 Initial Setup ....................................................................... 2-1 Setting the Date and Time.......................................... 2-1 Setting Tone or Pulse dialling mode (Not available in New Zealand) .............................. 2-1 Setting the Station ID.................................................. 2-2 Setting the Phone Line Type ...................................... 2-3 PABX and TRANSFER .......................................... 2-3 General Setup .................................................................. 2-4 Setting the Mode Timer (MFC-3240C only)................ 2-4 Setting the Mode Timer (FAX-1840C only) ................ 2-5 Setting the Paper Type............................................... 2-6 Setting the Paper Size................................................ 2-6 Setting the Ring Volume............................................. 2-7 Setting the Beeper Volume......................................... 2-7 vii 2 Setting the Speaker Volume ....................................... 2-8 Turning on Automatic Daylight Savings Time............. 2-8 Setting the LCD Contrast............................................ 2-8 3 Setup Send ........................................................................... 3-1 How to enter Fax mode .................................................... 3-1 How to dial ........................................................................ 3-1 Manual dialling............................................................ 3-1 One-Touch dialling...................................................... 3-2 Speed-Dialling ............................................................ 3-2 Search ........................................................................ 3-3 Fax Redial................................................................... 3-3 How to Fax (B&W and Colour) ......................................... 3-4 Colour fax transmission .............................................. 3-4 Faxing from the ADF................................................... 3-4 Automatic transmission............................................... 3-4 Manual transmission................................................... 3-5 Sending a fax at the end of a conversation ................ 3-5 Basic sending operations.................................................. 3-6 Sending faxes using multiple settings......................... 3-6 Contrast ...................................................................... 3-6 Fax Resolution............................................................ 3-7 Dual Access (Not available for colour faxes) .............. 3-8 Real Time Transmission ............................................. 3-9 Checking job status .................................................. 3-10 Cancelling a fax in progress .....................................3-10 Cancelling a scheduled job....................................... 3-10 Advanced sending operations ........................................ 3-11 Broadcasting (Not available for colour faxes) ...........3-11 Overseas Mode ........................................................3-12 Delayed Fax (Not available for colour faxes)............ 3-13 Delayed Batch Transmission (Not available for colour faxes)............................. 3-14 Setup for Polled Transmit (Standard) (Not available for colour faxes)............................. 3-15 Setup for Polled Transmit with Secure Code (Not available for colour faxes)............................. 3-16 TX Lock (Key Lock for some countries).................... 3-17 Setting up the password ....................................... 3-18 Changing the TX Lock password.......................... 3-18 Turning TX Lock on .............................................. 3-19 Turning TX Lock off .............................................. 3-19 viii 4 Setup Receive ...................................................................... 4-1 Basic receiving operations................................................ 4-1 Choosing the Receive Mode ...................................... 4-1 To select or change your Receive Mode ................ 4-2 Setting the Ring Delay................................................ 4-2 Setting the F/T Ring Time (Fax/Tel mode only).......... 4-3 Fax Detect (MFC-3240C only).................................... 4-4 Fax Detect (FAX-1840C only) .................................... 4-5 Printing a reduced incoming fax (Auto Reduction) .................................................... 4-6 Receiving a fax at the end of a conversation.............. 4-6 Printing a fax from the memory .................................. 4-7 Reception into memory (Not available for colour fax reception)................... 4-7 Polling......................................................................... 4-8 Secure Polling ........................................................ 4-8 Setup for Polling Receive (Standard) ..................... 4-8 Setup for Polling Receive with Secure Code.......... 4-9 Setup Delayed Polling Receive .............................. 4-9 Sequential Polling................................................. 4-10 Quick-Dial numbers and dialling options .......................... 5-1 Storing numbers for easy dialling ..................................... 5-1 Storing One-Touch Dial numbers ............................... 5-1 Storing Speed-Dial numbers ...................................... 5-2 Changing One-Touch and Speed-Dial numbers ........ 5-3 Setting up Groups for Broadcasting ........................... 5-4 Dialling options ................................................................. 5-6 Access codes and credit card numbers...................... 5-6 Pause ......................................................................... 5-6 Tone or Pulse (Not available in New Zealand) ........... 5-7 Telephone (voice) operation (FAX-1840C only) ............... 5-8 How to dial.................................................................. 5-8 Making a telephone call.............................................. 5-8 Tel............................................................................... 5-8 Mute (FAX-1840C only).............................................. 5-8 Remote Fax Options (Not available for colour faxes) ........................................... 6-1 Setting up Fax Forwarding ......................................... 6-1 Setting Fax Storage.................................................... 6-2 Turning off Remote Fax Options ................................ 6-2 Setting your Remote Access Code............................. 6-3 ix 5 6 Remote Retrieval .............................................................. 6-4 Using your Remote Access Code............................... 6-4 Remote commands..................................................... 6-5 Retrieving fax messages ............................................ 6-6 Changing your Fax Forwarding number ..................... 6-6 7 Printing reports .................................................................... 7-1 Fax settings and activity ................................................... 7-1 Customizing the Transmission Verification Report ..... 7-1 Setting the Journal Period .......................................... 7-2 Printing reports ........................................................... 7-3 How to print a report ............................................... 7-3 Making copies ...................................................................... 8-1 Using the machine as a copier ......................................... 8-1 Enter Copy mode........................................................ 8-1 Making a single copy .................................................. 8-2 Making multiple copies ............................................... 8-2 Stop copying ............................................................... 8-2 Using the temporary Copy keys (Temporary settings)...................................................... 8-3 Increasing copy speed or quality ............................ 8-4 Changing the temporary copy settings ....................... 8-5 Enlarging or reducing the image copied ................. 8-6 Setting paper type .................................................. 8-8 Setting paper size................................................... 8-8 Adjusting brightness ............................................... 8-9 Adjusting contrast ................................................... 8-9 Making N in 1 copies (Page Layout)..................... 8-10 Changing the default copy settings................................. 8-12 Increasing copy speed or quality ..............................8-12 Adjusting brightness .................................................8-12 Adjusting contrast ..................................................... 8-13 Adjusting colour saturation ....................................... 8-13 Legal limitations .............................................................. 8-14 Important information .......................................................... 9-1 Important Information for Australia ................................... 9-1 IMPORTANT-For Your Safety. ................................... 9-1 Disconnect device .................................................. 9-1 International ENERGY STAR® Compliance Statement ........................................... 9-2 Important safety instructions....................................... 9-2 8 9 x Important Information for New Zealand ............................ 9-4 Important Safety Instructions...................................... 9-4 IMPORTANT-For Your Safety .................................... 9-7 Disconnect device .................................................. 9-7 IMPORTANT NOTICE................................................ 9-7 Important Information for Some Countries ....................... 9-8 Important Safety Instructions...................................... 9-8 Trademarks .............................................................. 9-11 10 Troubleshooting and routine maintenance ..................... 10-1 Troubleshooting .............................................................. 10-1 Error messages ........................................................ 10-1 Document Jam ......................................................... 10-4 Document is jammed inside the front of the machine............................................................ 10-4 Printer jam or paper jam ........................................... 10-5 Paper is jammed inside the paper tray ................. 10-5 Paper is jammed inside the machine ................... 10-6 If you are having difficulty with your machine ........... 10-8 Compatibility ........................................................... 10-12 How to improve print quality ......................................... 10-13 Cleaning the print head .......................................... 10-13 Checking the print quality ....................................... 10-14 Checking the printing alignment ............................. 10-16 Checking the ink volume .............................................. 10-17 Packing and shipping the machine......................... 10-18 Routine maintenance.................................................... 10-21 Cleaning the Scanner......................................... 10-21 Cleaning the machine Printer Platen ...................... 10-22 Replacing the ink cartridges ................................... 10-23 Appendix A .......................................................................... A-1 Telephone Service for Australia .......................................A-1 Telstra® FaxStream® Duet® (Distinctive Ringing).......A-1 What is the Advantage of using Telstra® FaxStream® Duet® Function?.............................A-1 How does Telstra® FaxStream® Duet® Work? .......A-2 Set the Distinctive Ringing to ON ...........................A-3 Caller ID (Caller IDentification) ...................................A-3 Advantages of Caller ID .........................................A-3 How Does the Caller ID Work?...................................A-4 The Caller ID Appears on the Display When Your Telephone Rings ................................................A-4 The Caller ID is Stored in Your MFC Memory ............A-4 xi A Viewing Caller ID List................................................. A-5 Printing Caller ID List............................................. A-5 Telephone Service for New Zealand ............................... A-6 FaxAbility ................................................................... A-6 How Will the Fax Machine Treat All Other Numbers? .......................................................... A-6 What is the Advantage of Using the FaxAbility Function?........................................................... A-6 How Does FaxAbility Work? .................................. A-7 How to Turn FaxAbility OFF or ON........................ A-8 Caller ID (Caller IDentification) .................................. A-9 Advantages of Caller ID......................................... A-9 How Does the Caller ID Work?.................................. A-9 The Caller ID Appears on the Display When Your Telephone Rings ............................................... A-9 Viewing Caller ID List............................................... A-10 Printing Caller ID List........................................... A-10 Telephone Service for Some Countries......................... A-11 Distinctive Ringing (For Singapore and Hong Kong) ......................... A-11 Setting the Distinctive Ringing............................. A-11 Caller ID (For Singapore and Hong Kong)............... A-12 Viewing Caller ID List............................................... A-13 Printing Caller ID List........................................... A-13 Advanced receiving operations...................................... A-14 Operation from extension telephones...................... A-14 Fax/Tel mode........................................................... A-15 Fax/Tel mode in the Power Save condition ............. A-15 Using a cordless external handset........................... A-16 Changing the remote codes..................................... A-16 Connecting an external device to your machine............ A-17 Connecting an external telephone ........................... A-17 Connecting an external telephone answering device (TAD) ................................................................... A-18 Sequence ............................................................ A-18 Connections......................................................... A-19 Recording outgoing message (OGM) on an external TAD.................................................... A-20 Multi-line connections (PBX) (For Australia and New Zealand only) ................. A-21 If you are installing the machine to work with a PBX ................................................................. A-21 Custom features on your phone line........................ A-21 xii B Appendix B .......................................................................... B-1 On-screen programming...................................................B-1 Menu table..................................................................B-1 Memory storage..........................................................B-1 Navigation keys ................................................................B-2 Entering Text ..............................................................B-9 Inserting spaces .....................................................B-9 Making corrections .................................................B-9 Repeating letters ....................................................B-9 Special characters and symbols...........................B-10 Glossary .............................................................................. G-1 Specifications ......................................................................S-1 Product description ...........................................................S-1 General.............................................................................S-1 Print media .......................................................................S-3 Copy .................................................................................S-3 Fax....................................................................................S-4 Scanner (MFC-3240C only)..............................................S-5 Printer ...............................................................................S-6 Interfaces..........................................................................S-7 Computer requirements ....................................................S-7 Consumable items............................................................S-8 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-3240C only).....................................S-9 Index ...................................................................................... I-1 Remote Retrieval Access card .......................................... R-1 G S 11 12 13 xiii 1 Introduction Using this Guide Thank you for buying a Brother fax machine or Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD. Bold Italics Bold typeface identifies specific keys on the machine control panel. Italicized typeface emphasizes an important point or refers you to a related topic. Courier New Courier New type face identifies the messages on the LCD of the machine. Warnings inform you what to do to avoid possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features. Improper Setup alerts you to devices and operations that are not compatible with the machine. INTRODUCTION 1 - 1 Control panel overview MFC-3240C 1 2 3 456 7 8 9 12 11 10 FAX-1840C 1 2 3 456 7 8 9 12 11 10 1 - 2 INTRODUCTION 1 One-Touch keys These keys give you instant access to previously stored Quick-Dial numbers. Shift To access a One-Touch number in a black square on the control panel, hold down this key as you press the One-Touch key. 4 Fax and telephone keys Hook (MFC-3240C only) Press before dialling if you want to make sure a fax machine will answer, and then press Mono Start or Colour Start. Hook/Hold/Recall (FAX-1840C only) Use to swap the line between handset and monitor speaker. --OR-- Lets you place calls on hold. --OR-- Also, use this key pressing with Shift key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX. Redial/Pause Redials the last number you called. It also inserts a pause in quick-dial numbers. Fax Resolution Adjusts the resolution when you send a fax. 2 Ink Management (MFC-3240C only) Lets you clean the print head, check the print quality, and check the available ink volume. Ink Management/Reports (FAX-1840C only) Lets you clean the print head, check the print quality, and check the available ink volume. --OR-- Lets you access the Reports menu if pressed while holding it down with the Shift key. 3 Copy keys Options You can quickly and easily select temporary settings for copying. Quality Use this key for temporary copy settings. 5 Mode keys: Fax Lets you access Fax mode. Scan (MFC-3240C only) Lets you access Scan mode. Copy Lets you access Copy mode. INTRODUCTION 1 - 3 6 Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. 0 Colour Start Lets you start sending faxes or make copies in full colour. Also for MFC-3240C, lets you start a scanning operation (in colour or mono, depending on the scanning setting on your PC). 7 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not available in New Zealand) A Mono Start Lets you start sending faxes or make copies in black and white. Also for MFC-3240C, lets you start a scanning operation (in colour or mono, depending on the scanning setting on your PC). 8 Navigation keys: Menu/Set The same key is used for Menu and Set operations. Lets you access the Menu to program and store your settings in the machine. You can press these keys to adjust the volume. Search/Speed Dial B Stop/Exit Stops an operation or exits from the menu. Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a two-digit number. Press to scroll backward to a menu selection. or Press to scroll through the menus and options. 9 Power Save You can turn the machine to power save condition. 1 - 4 INTRODUCTION Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-6. You can also receive faxes in F/T mode if your machine is fitted with a handset (See Power Save Setting on page 1-6.) The delayed faxes that have been set up will be sent. You can even retrieve faxes using Remote Retrieval if you are away from your machine. If you want to do other operations, you must turn the machine back on. Turning the machine to Power Save condition Press and hold down the Power Save Shutting Down key until the LCD shows: The LCD light will go off. Turning the machine to Power Save condition off Press and hold down the Power Save Please Wait key until the LCD shows: The LCD will show the date and time (Fax mode). Even if you have turned the machine off, it will periodically clean the print head to preserve print quality. If you unplug the AC power cord, no machine operations will be available. You can turn the machine Off by customizing the Power Save key as shown next page. In this Off mode, no machine operation will be available. (See Power Save Setting on page 1-6.) The external telephone is always available. INTRODUCTION 1 - 5 Power Save Setting You can customise the machine's Power Save key. The default mode is Fax Receive:On, so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off. (See Turning the machine to Power Save condition on page 1-5.) 1 Press Menu/Set, 1, 6. 6.P.Save Setting 2 Press or to select Off (or On). 3 Press Menu/Set. 4 Press Stop/Exit. On/Off Setting Fax Receive:On (default) Receive Mode Fax Only External TAD Available Operations Fax Receive (automatically), Fax Detect, Delayed Fax*1, Remote Fax Options*1, Remote Retrieval*1: (FAX-1840C only) You can receive telephone calls by lifting the handset. Delayed Fax*1, Fax Detect: (FAX-1840C only) You can receive telephone calls by lifting the handset. No machine operations will be available. Manual Fax/Tel*2 Fax Receive:Off -- *1 Should be set before you switch off the machine. *2 You can not receive a fax automatically even if you have set the receive mode to Fax/Tel. (MFC-3240C only) 1 - 6 INTRODUCTION Load documents You can send a fax, make copies, and scan from the ADF (automatic document feeder). Using the automatic document feeder (ADF) The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF. Recommended environment Temperature: Humidity: Paper: 20° - 30° C 50% - 70% 80 gsm A4 DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry. Documents to be faxed must be from 8.9 to 21.6 cm wide and 12.7 to 35.6 cm long. INTRODUCTION 1 - 7 1 2 Fan the pages well and stagger them at an angle. Open the document tray (1) and pull out the extension (2) and then open the document support (3). 3 4 Put the documents face down, top edge first in the ADF until you feel them touch the feed roller (4). Adjust the paper guides to fit the width of your documents (5). Documents are Face Down in the ADF. Paper Guides DO NOT pull on the document while it is feeding. 1 - 8 INTRODUCTION About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you've chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the "Basic" tab of the printer driver or in the Paper Type setting of the menu (Menu/Set, 1, 2). When you print on Brother glossy paper, load the instruction sheet included with the glossy paper in the paper tray first, and then place the glossy paper on the instruction sheet. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers. Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using "3M Transparency Film" when you print on transparencies. Brother Paper Paper Type A4 Plain A4 Glossy A4 Inkjet (Photo Matte) BP60PA BP60GLA BP60MA INTRODUCTION 1 - 9 Item Handling and using special paper Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down. Avoid touching either side of transparencies, because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing. Do not use paper: that are damaged, curled, wrinkled, or irregularly shaped 2 mm or longer 2 mm or longer that are extremely shiny or highly textured that were previously printed by a printer that cannot be arranged uniformly when stacked that are made with a short grain 1 - 10 INTRODUCTION Paper type and size for each operation Paper Type Cut Paper Paper Size Fax Letter A4 Legal Executive JIS B5 A5 A6 216 x 279 mm (8 1/2" x 11") 210 x 297 mm (8.3" x 11.7") 216 x 356 mm (8 1/2" x 14") 184 x 267 mm (7 1/4" x 10 1/2") 182 x 257 mm (7.2" x 10.1") 148 x 210 mm (5.8" x 8.3") 105 x 148 mm (4.1" x 5.8") 102 x 152 mm (4" x 6") 89 x 127 mm (3 1/2" x 5") 127 x 178 mm (5" x 7") 127 x 203 mm (5" x 8") 100 x 148 mm (3.9" x 5.8") 148 x 200 mm (5.8" x 7.9") 162 x 229 mm (6.4" x 9") 110 x 220 mm (4.3" x 8.7") 105 x 241 mm (4 1/8" x 9 1/2") 98 x 191 mm (3 7/8" x 7 1/2") 105 x 235 mm (4.1" x 9.3") 216 x 279 mm (8 1/2" x 11") 210 x 297 mm (8.3" x 11.7") Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Usage Copy Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Cards Photo Photo L Photo 2L Index Card Post Card 1 Post Card 2 (Double) Envelopes C5 Envelope DL Envelope COM-10 Monarch JE4 Envelope INTRODUCTION 1 - 11 Transparencies Letter A4 Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies Weight 64 to 120 gsm (17 to 32 lb) 64 to 200 gsm (17 to 53 lb) Up to 220 gsm (Up to 58 lb) Up to 240 gsm (Up to 64 lb) Up to 120 gsm (Up to 32 lb) Up to 200 gsm (Up to 53 lb) 75 to 95 gsm (20 to 25 lb) - Thickness 0.08 to 0.15 mm (0.003" to 0.006") 0.08 to 0.25 mm (0.003" to 0.01") Up to 0.25 mm (Up to 0.01") Up to 0.28 mm (Up to 0.01") Up to 0.15 mm (Up to 0.006") Up to 0.23 mm (Up to 0.01") Up to 0.52 mm (Up to 0.02") - No. of sheets 100* 20 20 20 30 30 10 10 * Up to 50 sheets for Legal size paper (80 gsm). * Up to 100 sheets of 80 gsm. Paper capacity of the output paper tray Output Paper Tray Up to 50 sheets of 80 gsm (A4) Transparencies or glossy paper must be picked up from the output paper tray one page at a time to avoid smudging. Legal paper cannot be stacked on the output paper tray. 1 - 12 INTRODUCTION Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper Envelopes 3 1 4 1 3 4 2 unprintable area 2 1Top Cut Sheet Envelopes 3 mm (0 mm)*1 12 mm 2Bottom 3 mm (0 mm)*1 24 mm 3Left 3 mm (0 mm)*1 3 mm 4Right 3 mm (0 mm)*1 3 mm *1 When you set the Borderless feature to On. Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using. INTRODUCTION 1 - 13 How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the machine and remove the output paper tray. 2 Press and slide the paper side guide to fit the paper width. Paper Side Guide 3 Pull out the paper support and unfold the paper support flap. Paper Support Paper Support Flap Use the paper support flap for Letter, Legal and A4. 1 - 14 INTRODUCTION 4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. Maximum Paper Mark Make sure the paper side guides touch the sides of the paper. Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. 6 Put the output paper tray back on and push the paper tray firmly back into the machine. INTRODUCTION 1 - 15 To load envelopes Use envelopes that weigh from 75-95 gsm. Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: that are of a baggy construction that are embossed (have raised writing on them) that have clasps on them that are not sharply creased that are preprinted on the inside Rounded flap Double flap Triangular flap Glue How to load envelopes 1 Before loading, press the corners and sides of the envelopes to make them as flat as possible. If the envelopes are `double-feeding,' put one envelope in the paper tray at a time. 1 - 16 INTRODUCTION 2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. 3 Adjust the size and margin in your application. To load post cards 1 Raise the paper stop and insert the post cards into the paper tray. Slide the paper side guide to fit the width of the post cards. INTRODUCTION 1 - 17 About fax machines Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You'll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the "handshake", or connection, with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message. The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows Receiving. If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the "chirps" for about 40 seconds, and the LCD continues to show Receiving. To cancel receiving, press Stop/Exit. The fax `handshake' is the time in which the sending machine's CNG tones and the receiving machine's "chirps" overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible. When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. 1 - 18 INTRODUCTION ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine.Your machine must have enough memory for this feature to work. INTRODUCTION 1 - 19 2 Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected. 1 2 3 4 5 6 Press Menu/Set, 0, 2. 2.Date/Time Enter the last two digits of the year. Press Menu/Set. Enter two digits for the month. Press Menu/Set. (For example, enter 09 for September, or 10 for October.) Enter two digits for the day. Press Menu/Set. (For example, enter 06 for 6th.) Enter the time in 24-Hour format. Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.) Press Stop/Exit. The LCD now shows the date and time whenever the machine is in Fax mode. Setting Tone or Pulse dialling mode (Not available in New Zealand) 1 2 3 Press Menu/Set, 0, 4. Press or to select Pulse (or Tone). Press Menu/Set. Press Stop/Exit. 4.Tone/Pulse 2 - 1 GETTING STARTED Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: The "+" (plus) character (by pressing key) Your Country Code (e.g. "61" for Australia, "64" for New Zealand) Your local area code minus any leading "0" A space Your number on the local exchange, using spaces to aid readability as appropriate. As an example, if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls, and your national telephone number is 0161 444 5555, then you must set the fax and telephone number parts of your station ID as: +44 161 444 5555. 1 2 Press Menu/Set, 0, 3. Enter your fax number (up to 20 digits). Press Menu/Set. 3.Station ID You cannot enter a hyphen. To enter a space press between numbers. once 3 4 Use the dial pad to enter your name (up to 20 characters). (See Entering Text on page B-9.) Press Menu/Set. Press Stop/Exit. If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing. GETTING STARTED 2 - 2 Setting the Phone Line Type If you are connecting the machine to a line that features a PABX (PBX) or ADSL to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps. 1 2 3 Press Menu/Set, 0, 5. 5.Phone Line Set Press or to select PBX (For Australia and New Zealand only), ADSL, ISDN (or Normal). Press Menu/Set. Press Stop/Exit. PABX and TRANSFER The machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your machine can be connected to most types of PABX. The machine's recall feature supports timed break recall only (TBR). TBR will work with most PABX systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when the Hook key is pressed. You can program a Hook keypress as part of a number stored in a One-Touch or Speed-Dial location. When programming the One-Touch or Speed-Dial number (Menu/Set 2-3-1 or 2-3-2) press Hook first (the screen displays "!"), then enter the telephone number. If you do this, you do not need to press Hook each time before you dial using a One-Touch or Speed-Dial location. (See Storing numbers for easy dialling on page 5-1.) For FAX-1840C, press Hook/Hold/Recall key while holding down the Shift key. 2 - 3 GETTING STARTED General Setup Setting the Mode Timer (MFC-3240C only) The machine has three temporary mode keys on the control panel: Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 2 3 Press Menu/Set, 1, 1. 1.Mode Timer Press or to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set. Press Stop/Exit. GETTING STARTED 2 - 4 Setting the Mode Timer (FAX-1840C only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 2 3 4 Press Menu/Set, 1, 1. 1.Mode Timer Press or to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set. Press Stop/Exit. 2 - 5 GETTING STARTED Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 2 3 Press Menu/Set, 1, 2. Press or to select Plain, Inkjet, Glossy or Transprncy. Press Menu/Set. Press Stop/Exit. 2.Paper Type The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. Setting the Paper Size You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal and A4. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax on the page. 1 2 3 Press Menu/Set, 1, 3. Press or to select Letter, Legal, A4, A5 or 10x15cm. Press Menu/Set. Press Stop/Exit. 3.Paper Size GETTING STARTED 2 - 6 Setting the Ring Volume You can turn the ring Ring Volume:Off or you can select the ring volume level. Press Menu/Set, 1, 4, 1. 1.Ring Press or to select Low, Med, High or Off. Press Menu/Set. 3 Press Stop/Exit. --OR-- You can adjust the ring volume when your machine is idle (not being used). In Fax mode , press or to adjust the volume level. Every time you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again. 1 2 Setting the Beeper Volume You can change the beeper volume. The default (factory) setting is Beeper:Low. When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax. 1 2 3 Press Menu/Set, 1, 4, 2. Press or to select your option. (Low, Med, High or Off) Press Menu/Set. Press Stop/Exit. 2.Beeper 2 - 7 GETTING STARTED Setting the Speaker Volume You can select the speaker volume. 1 2 3 Press Menu/Set, 1, 4, 3. Press or to select Low, Med, High or Off. Press Menu/Set. Press Stop/Exit. 3.Speaker Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct day and time in the Date/Time setting. 1 2 3 Press Menu/Set, 1, 5. Press or to select On (or Off). Press Menu/Set. Press Stop/Exit. 5.Auto Daylight Setting the LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD from your position, try changing the contrast setting for improved viewing. 1 Press Menu/Set, 1, 7. 7.LCD Contrast 2 Press or to select Light or Dark. Press Menu/Set. 3 Press Stop/Exit. GETTING STARTED 2 - 8 3 Setup Send How to enter Fax mode Before sending faxes, make sure green. If not, press setting is Fax. (Fax) is illuminated in (Fax) to enter Fax mode. The default How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number. 3 - 1 SETUP SEND One-Touch dialling Press the One-Touch Key of the location you want to call. (See Storing One-Touch Dial numbers on page 5-1.) To dial One-Touch numbers in the black square, hold down Shift as you press the One-Touch Key. Speed-Dialling Press Search/Speed Dial, #, and then the two digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.) two-digit number If the LCD shows Not Registered when you enter the Speed-Dial number, a number has not been stored for it. SETUP SEND 3 - 2 Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing One-Touch Dial numbers on page 5-1 and Storing Speed-Dial numbers on page 5-2.) To search numerically or To search alphabetically* * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for. Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Mono Start or Colour Start. Redial/Pause only works if you dialled from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals. 3 - 3 SETUP SEND How to Fax (B&W and Colour) Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off). Faxing from the ADF Put the document face down in the ADF. To cancel, press Stop/Exit. 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Dial the fax number. Press Mono Start or Colour Start. The machine starts scanning the document. If the memory is full and you are faxing a single page, it will be sent in real time. Automatic transmission This is the easiest way to send a fax. 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Dial the fax number you want to call. (See How to dial on page 3-1.) Press Mono Start or Colour Start. SETUP SEND 3 - 4 Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1 2 3 4 5 6 If it is not illuminated in green, press (Fax). Load your document. Pick up the handset of the machine (FAX-1840C)/external phone (MFC-3240C) and listen for a dial tone. Dial the fax number you want to call. When you hear the fax tone, press Mono Start or Colour Start. If you picked up the handset replace it. Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up. 1 2 3 4 Ask the other party to wait for fax tones (beeps) and then to press Start or Send key before hanging up. If it is not illuminated in green, press (Fax). Load your document. Press Mono Start or Colour Start. 3 - 5 SETUP SEND Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. 1 2 If it is not illuminated in green, press (Fax). After each setting is accepted, the LCD will ask if you want to enter more settings: Press 1 to select more settings. The Next LCD will return to the Setup Send 1.Yes 2.No menu. --OR-- Press 2 if you have finished choosing settings and go to the next step. Contrast If your document is very light or very dark, you may want to change the contrast. Use Light to send a light document. Use Dark to send a dark document. 1 2 3 4 If it is not illuminated in green, press Load your document. Press Menu/Set, 2, 2, 1. Press or to select Auto, Light or Dark. Press Menu/Set. (Fax). 1.Contrast SETUP SEND 3 - 6 Fax Resolution You can use the Fax Resolution key to change the setting temporarily (for this fax only). In Fax mode , press Fax Resolution and or to select the setting you want, and then press Menu/Set. --OR-- You can change the default setting: 1 2 3 4 If it is not illuminated in green, press Load your document. Press Menu/Set, 2, 2, 2. Press or to select the resolution you want. Press Menu/Set. Standard Fine S.Fine Photo (Fax). 2.Fax Resolution Suitable for most typed documents. Good for small print and transmits a little slower than Standard resolution. Good for small print or artwork and transmits slower than Fine resolution. Use when the document has varying shades of gray or is a photograph. This has the slowest transmission time. 3 - 7 SETUP SEND Dual Access (Not available for colour faxes) You can dial a number, and begin scanning the fax into memory-- even when the machine is sending from memory or receiving faxes. The LCD shows the new job number and available memory. Your machine normally uses Dual Access. However, to send a colour fax, the machine will send the document in real time (even if Real Time TX is Off). The number of pages you can scan into the memory will vary depending on the data that is printed on them. If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel scanning. If you get an Out of Memory message while scanning a subsequent page, you can press Mono Start to send the pages scanned so far, or press Stop/Exit to cancel the operation. SETUP SEND 3 - 8