User manual BROTHER FAX-2820

USER'S GUIDE FAX-2820 FAX-2920 MFC-7225N Version B If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-2820, FAX-2920 and MFC-7225N (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number can be displayed on the LCD screen (Menu/Set, 4, 1 (FAX-2820 and FAX-2920) or Menu/Set, 6, 1 (MFC-7225N)). Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; and may support an insurance claim by you in the event of product loss covered by insurance. ©1996-2005 Brother Industries, Ltd. THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. i ii Safety precautions We use the following icons throughout this User's Guide. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup icons alerts you to devices and operations that are not compatible with the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. Note (For FAX-2820) If there are faxes in the machine's memory, you need to print them or save them before you turn off the power and unplug the machine. (To print the faxes in the memory, see Printing a fax from the memory on page 4-4. To save the faxes in memory, see Forwarding faxes to another fax machine on page 11-5.) WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. iii WARNING After you use the machine, some internal parts are extremely HOT! To prevent injures, be careful not to put your fingers in the area shown in the illustration. The fuser unit is marked with a caution label. Please do not remove or damage the label. Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must disconnect the power cord from the electrical socket to shut off the power completely. Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations. DO NOT use flammable substances near the machine. Doing this might cause a fire or electrical shock. WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool. 2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use this product to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS iv Quick Reference Guide Sending Faxes Automatic Transmission Storing Speed-Dial numbers 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Press Start. 1 2 3 4 5 Press Menu/Set, 2, 3, 2. Using the dial pad, enter a three-digit Speed-Dial location number (001 - 200). Press Menu/Set. Enter the number (up to 20 digits). Press Menu/Set. Enter the name up to 15 characters (or leave it blank). Press Menu/Set. Storing numbers Storing One-Touch Dial numbers Press Stop/Exit. 1 2 Press Menu/Set, 2, 3, 1. Press the One-Touch key where you want to store the number. Dialling operations One-Touch Dialling / Speed-Dialling 1 Note FAX-2820 and FAX-2920 only: To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key. If it is not illuminated in green, press (Fax). 2 3 Load your document. Press the One-Touch key of the number you want to call. 3 4 5 Enter the number (up to 20 digits). Press Menu/Set. Enter the name up to 15 characters (or leave it blank). Press Menu/Set. Press Stop/Exit. Note FAX-2820 and FAX-2920 only: To dial One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key. --OR-- Press Search/Speed Dial, press #. Press the three-digit Speed-Dial number. 4 Press Start. v Using Search 1 2 3 4 5 If it is not illuminated in green, press (Fax). Load your document. Press Search/Speed Dial, and then enter the first letter of the name you're looking for. Press or to search the memory. Press Start. Making copies Single copy 1 2 3 Press green. (Copy) to illuminate it in Load your document. Press Start. Sorting copies using the ADF 1 2 3 4 5 6 Press green. (Copy) to illuminate it in Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Options and or to select Stack/Sort. Press Menu/Set. Press or to select Sort. Press Menu/Set. Press Start. vi Table of Contents 1 Introduction Using this Guide ..................................................................................................1-1 Choosing a location .............................................................................................1-2 How to access the complete User's Guide (MFC-7225N only) ...........................1-3 To view Documentation (For Windows®).......................................................1-3 How to find Scanning instructions .............................................................1-3 To view Documentation (For Macintosh®) .....................................................1-4 How to find Scanning instructions .............................................................1-4 Control panel overview ........................................................................................1-5 Load document....................................................................................................1-7 Using the automatic document feeder (ADF) ...............................................1-7 About paper .........................................................................................................1-8 Recommended paper ....................................................................................1-8 Choosing acceptable paper...........................................................................1-8 Paper capacity of the paper trays..............................................................1-9 How to load paper .......................................................................................1-10 To load paper or other media in the paper tray .......................................1-10 To load paper or other media in the manual feed slot .............................1-11 About fax machines ...........................................................................................1-12 Custom features ..........................................................................................1-12 Do you have BT's Call Minder on the phone line? ..................................1-12 Why should there be problems?..............................................................1-12 How can you avoid possible problems? ..................................................1-12 Fax tones and handshake ...........................................................................1-13 ECM (Error Correction Mode)......................................................................1-13 2 Getting started Initial setup ..........................................................................................................2-1 Setting the Date and Time.............................................................................2-1 Setting Tone and Pulse dialling mode ...........................................................2-1 Setting the Station ID.....................................................................................2-2 Setting the Phone Line Type .........................................................................2-3 PABX (PBX) and TRANSFER...................................................................2-3 General Setup .....................................................................................................2-4 Setting the Mode Timer (FAX-2820 and FAX-2920 only)..............................2-4 Setting the Mode Timer (MFC-7225N only)...................................................2-4 Setting the Paper Type..................................................................................2-5 Setting the Paper Size...................................................................................2-5 Setting the Ring Volume................................................................................2-6 Setting the Beeper Volume............................................................................2-6 Setting the Speaker Volume..........................................................................2-6 Turning on Automatic Daylight Savings Time................................................2-7 Toner Save ....................................................................................................2-7 Sleep Time ....................................................................................................2-7 Setting the LCD Contrast...............................................................................2-8 Security..........................................................................................................2-8 TX Lock (FAX-2820 only) ..............................................................................2-8 vii Setting up the password ............................................................................2-8 Changing the TX Lock password...............................................................2-8 Turning TX Lock on ...................................................................................2-9 Turning TX Lock off ...................................................................................2-9 Memory Security (FAX-2920 and MFC-7225N only) .....................................2-9 Setting up the password ..........................................................................2-10 Changing the Memory Security password...............................................2-10 Turning Memory Security on ...................................................................2-11 Turning Memory Security off ...................................................................2-11 Setting Lock .................................................................................................2-11 Setting up the password ..........................................................................2-11 Changing the Setting Lock password ......................................................2-12 Turning Setting Lock on...........................................................................2-12 Turning Setting Lock off...........................................................................2-12 3 Setup Send How to enter Fax mode .......................................................................................3-1 How to dial ...........................................................................................................3-1 Manual dialling...............................................................................................3-1 One-Touch Dialling ........................................................................................3-1 Speed-Dialling ...............................................................................................3-2 Search ...........................................................................................................3-2 Fax Redial .....................................................................................................3-3 How to Fax...........................................................................................................3-3 Automatic transmission .................................................................................3-3 Faxing from the ADF .....................................................................................3-3 Manual transmission (with an external telephone only).................................3-3 Out of Memory message ...............................................................................3-4 Basic sending operations.....................................................................................3-4 Sending faxes using multiple settings ...........................................................3-4 Contrast .........................................................................................................3-5 Fax Resolution...............................................................................................3-5 Dual Access...................................................................................................3-6 Real Time Transmission ................................................................................3-6 Broadcasting..................................................................................................3-7 Checking job status .......................................................................................3-8 Cancelling a fax in progress ..........................................................................3-8 Cancelling a scheduled job............................................................................3-8 Advanced sending operations .............................................................................3-9 Composing the electronic Cover Page ..........................................................3-9 Composing your own comments ...............................................................3-9 Cover page for the next fax only................................................................3-9 Send a cover page for all faxes ...............................................................3-10 Using a printed cover page......................................................................3-10 Overseas Mode ...........................................................................................3-10 Delayed Fax ................................................................................................3-11 Delayed Batch Transmission .......................................................................3-11 Setup for Polled Transmit (Standard) ..........................................................3-12 Setup for Polled Transmit with Secure Code...............................................3-13 viii 4 Setup Receive Basic receiving operations...................................................................................4-1 Choosing the Receive Mode ........................................................................4-1 To select or change your Receive Mode ...................................................4-2 Setting the Ring Delay ..................................................................................4-2 Setting the F/T Ring Time (Fax/Tel mode only).............................................4-3 Fax Detect .....................................................................................................4-3 Printing a reduced incoming fax (Auto Reduction) ........................................4-4 Advanced receiving operations............................................................................4-4 Printing a fax from the memory ....................................................................4-4 Setting the Print Density ................................................................................4-4 Reception into memory..................................................................................4-5 If Memory Receive is On at this time.........................................................4-5 If Memory Receive is Off at this time.........................................................4-5 Polling............................................................................................................4-5 Setup for Polling Receive (Standard) ........................................................4-5 Secure Polling ...........................................................................................4-6 Setup for Polling Receive (Secure) ...........................................................4-6 Setup for Polling Receive (Timer)..............................................................4-6 Sequential Polling......................................................................................4-7 5 Quick-Dial numbers and dialling options Storing numbers for easy dialling ........................................................................5-1 Storing One-Touch numbers .........................................................................5-1 Storing Speed-Dial numbers .........................................................................5-2 Changing One-Touch / Speed-Dial numbers ................................................5-2 Setting up Groups for Broadcasting ..............................................................5-3 Dialling options ....................................................................................................5-4 Access codes and credit card numbers.........................................................5-4 Pause ............................................................................................................5-4 Tone or Pulse ................................................................................................5-4 6 Remote Fax Options Setting Remote Fax Options................................................................................6-1 Setting up Fax Forwarding ............................................................................6-1 Setting Fax Storage.......................................................................................6-1 PC Fax Receive (MFC-7225N only) ..............................................................6-2 Turning off Remote Fax Options ...................................................................6-3 Changing Remote Fax Options .....................................................................6-3 Setting your Remote Access Code................................................................6-4 Remote Retrieval.................................................................................................6-4 Using your Remote Access Code..................................................................6-4 Remote commands .......................................................................................6-5 Retrieving fax messages ...............................................................................6-6 Changing your Fax Forwarding number ........................................................6-6 ix 7 Printing reports Fax settings and activity ......................................................................................7-1 Customizing the Transmission Verification Report ........................................7-1 Setting the Journal Period .............................................................................7-2 Printing reports ....................................................................................................7-2 How to print a report ..................................................................................7-2 8 Making copies Using the machine as a copier ............................................................................8-1 Enter Copy mode...........................................................................................8-1 Making a single copy .....................................................................................8-1 Making multiple copies ..................................................................................8-2 Stop copying ..................................................................................................8-2 Using the temporary Copy key ............................................................................8-2 Changing the temporary copy settings ..........................................................8-3 Enlarging or reducing the image copied ....................................................8-4 Quality .......................................................................................................8-5 Sorting copies using the ADF ....................................................................8-5 Making N in 1 copies (Page Layout)..........................................................8-6 Changing the default copy settings......................................................................8-7 Quality ...........................................................................................................8-7 Adjusting contrast ..........................................................................................8-7 Out of Memory message .....................................................................................8-7 9 10 Software and Network Features (MFC-7225N only) Important information IEC 60825-1 Specification ...........................................................................10-1 Laser Diode .............................................................................................10-1 Disconnect device .......................................................................................10-1 LAN connection (MFC-7225N only).............................................................10-1 Radio interference (220-240V Model only) ..................................................10-1 Important safety instructions........................................................................10-2 Trademarks .................................................................................................10-3 11 Troubleshooting and routine maintenance Troubleshooting .................................................................................................11-1 Error messages ...........................................................................................11-1 Checking if the machine has faxes in its memory ...................................11-5 Forwarding faxes to another fax machine ...............................................11-5 Transferring faxes to your PC (MFC-7225N only) ...................................11-5 Document jams............................................................................................11-6 Paper jams ..................................................................................................11-6 Paper is jammed inside the machine.......................................................11-6 Paper is jammed at the back of the machine ..........................................11-8 Paper is jammed inside the drum unit and toner cartridge assembly......11-9 If you are having difficulty with your machine ............................................11-10 x Improving the print quality .........................................................................11-15 Cleaning the drum unit ..............................................................................11-16 Compatibility ..............................................................................................11-19 Packing and shipping the machine ..................................................................11-19 Routine maintenance.......................................................................................11-20 Cleaning the outside of the machine .........................................................11-20 Cleaning the scanner.................................................................................11-21 Cleaning the laser scanner window...........................................................11-22 Cleaning the corona wire...........................................................................11-23 Replacing the toner cartridge (TN-2000) ...................................................11-23 How to replace the toner cartridge ............................................................11-24 Replacing the drum unit (DR-2000)...........................................................11-26 Machine Information ........................................................................................11-28 Checking the Serial Numbers....................................................................11-28 Checking the Page Counters.....................................................................11-28 Checking the Drum Life .............................................................................11-29 A Appendix A Telephone services............................................................................................. A-1 BT Call Sign (For U.K. Only) ........................................................................ A-1 To enable the machine to work with BT Call Sign (Only with your external phone) ........................................................... A-1 Advanced receiving operations........................................................................... A-2 Operation from extension telephones........................................................... A-2 For Fax/Tel mode only.................................................................................. A-2 Using a cordless external handset ............................................................... A-2 Changing the remote codes ......................................................................... A-3 Connecting an external device to your machine................................................. A-3 Connecting an external telephone................................................................ A-3 Connecting an external telephone answering device (TAD) ........................ A-3 Sequence ................................................................................................. A-3 Connections ............................................................................................. A-4 Recording outgoing message (OGM) on an external TAD....................... A-4 Using extension telephones (For U.K. only)............................................. A-5 Multi-line connections (PBX) ........................................................................ A-6 If you are installing the machine to work with a PBX................................ A-6 Custom features on your phone line............................................................. A-6 B Appendix B On-screen programming..................................................................................... B-1 Menu table.................................................................................................... B-1 Memory storage............................................................................................ B-1 Navigation keys .................................................................................................. B-2 Entering Text .............................................................................................. B-10 Inserting spaces ..................................................................................... B-10 Making corrections ................................................................................. B-10 Repeating letters .................................................................................... B-10 Special characters and symbols ............................................................ B-10 G Glossary xi S Specifications Product description ............................................................................................. S-1 General ............................................................................................................... S-1 Print media.......................................................................................................... S-3 Copy ................................................................................................................... S-3 Fax...................................................................................................................... S-4 Scanner (MFC-7225N only)................................................................................ S-5 Printer (FAX-2920 and MFC-7225N only) .......................................................... S-5 Interfaces (FAX-2920 and MFC-7225N only) ..................................................... S-6 Download the optional software from the Brother Web Site (FAX-2920 users only)..................................................................................... S-6 Computer requirements (FAX-2920 and MFC-7225N only) ............................... S-7 Consumable items .............................................................................................. S-8 Network (LAN) (MFC-7225N only)...................................................................... S-9 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-7225N only) ......................................................................................... S-10 I R Index Remote Retrieval Access card xii 1 Introduction Using this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. Bold Italics Courier Bold typeface identifies specific keys on the machine's control panel. Italicized typeface emphasizes an important point or refers you to a related topic. Courier type face identifies the messages on the LCD of the machine. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup icons alerts you to devices and operations that are not compatible with the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Note Illustrations in the User's Guide are based on MFC-7225N. 1-1 Introduction Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C. CAUTION Avoid placing your machine in a high-traffic area. Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your machine to an electrical socket controlled by wall switches or automatic timers. Disruption of power can wipe out information in the machine's memory. Do not connect your machine to an electrical socket on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. 1 1-2 Chapter 1 How to access the complete User's Guide (MFC-7225N only) This User's Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User's Guide located in the `Documentation' section of the CD-ROM. Note If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. 4 5 Click Documentation. Click the documentation you want to read. · Quick Setup Guide: Setup and Software Installation Instructions · User's Guide (3 manuals): User's Guide for stand-alone operations, Software User's Guide and Networking User's Guide · PaperPort® User's Guide: Document Management Software To view Documentation (For Windows®) From the Start menu, select Brother, MFL Pro Suite MFC-7225N from the Programs Group and then select User's Guide. --OR-- How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: How to scan using Windows® on Chapter 2 1 2 3 Turn on your PC. Insert the Brother CD-ROM labelled Windows® into your CD-ROM drive. If the model name screen appears, click your model name. If the language screen appears, click your language. The CD-ROM main menu will appear. (For Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) Using ControlCenter2.0 on Chapter 3 (For Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) Network Scanning on Chapter 6 PaperPort® User's Guide Instructions for scanning directly from ScanSoft® PaperPort® 1-3 Introduction To view Documentation (For Macintosh®) How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning from a Macintosh® on Chapter 7 1 1 Turn on your Macintosh®. Insert the Brother CD-ROM labelled Macintosh® into your CD-ROM drive. The following window will appear. (For Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater) Using ControlCenter2.0 (For Mac OS® X 10.2.4 or greater) on Chapter 7 Network Scanning on page 7-19 (For Mac OS® X 10.2.4 or greater) Presto!® PageManager® User's Guide Instructions for scanning directly from Presto!® PageManager® (Mac OS ® X) 2 3 4 Double-click the Documentation icon. The select Language screen appears, double-click your language. Click the documentation you want to read. · Quick Setup Guide: Setup and Software Installation Instructions · User's Guide (3 manuals): User's Guide for stand-alone operations, Software User's Guide and Networking User's Guide 1-4 Chapter 1 Control panel overview FAX-2820 and FAX-2920 have the same keys. 01/01 00:00 Fax MFC-7225N 12 01/01 00:00 Fax 1-5 Introduction 1 One-Touch Keys These 10 keys give you instant access to 10 (MFC-7225N) or 20 (FAX-2820 and FAX-2920) previously stored dial numbers. 6 7 Stop/Exit Stops an operation or exits from the menu. Reports Print the Transmission Verification Report, Help List, Quick-Dial List, Fax Journal, User Settings, Order Form and Network Configuration*. (*MFC-7225N only) 1 2 Fax and telephone keys: Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers. Tel/R This key is used to have a telephone conversation after picking up the external handset in F/T pseudo-ringing. Also, use this key to gain access to an outside line, or to transfer a call to another extension when it is connected to a PABX (PBX). Resolution Sets the resolution when you send a fax. 8 Mode keys: Fax Lets you access Fax mode. Scan (MFC-7225N only) Lets you access Scan mode. Copy Lets you access Copy mode. 9 3 Navigation keys: Menu/Set The same key is used for Menu and Set operations. Lets you access the Menu to program and store your settings in the machine. In standby mode you can press these keys to adjust the ring volume. Search/Speed Dial Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a three-digit number. Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. @ Copy key (Temporary settings): Options You can quickly and easily select temporary settings for copying. A Shift (FAX-2820 and FAX-2920 only) To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key. B Printer key: (MFC-7225N only) Job Cancel You can cancel a print job and clear the printer memory. Press to scroll forward or backward to a menu selection. or Press to scroll through the menus and options. 4 Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. 5 Start Lets you start sending faxes or make copies. 1-6 Chapter 1 Load document You can send a fax, make copies, and scan from the ADF (automatic document feeder). 1 Pull out the ADF document support. Note The scan feature is not available for FAX-2820 and FAX-2920. Using the automatic document feeder (ADF) The ADF can hold up to 20 pages, feeding each one individually through the machine. Use standard 80 g/m2 paper and always fan the pages before putting them in the ADF. CAUTION DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry. Documents to be faxed must be from 147.3 to 215.9 mm wide and 100 to 356 mm long. 2 Fan the pages well. Make sure you insert the documents face down, top edge first in the ADF until you feel them touch the feed roller. 3 Adjust the paper guides to fit the width of your documents. CAUTION DO NOT pull on the document while it is feeding. 1-7 Introduction About paper Recommended paper To get the best print quality, we suggest using the following paper. Paper Type Plain paper Item Xerox Premier 80 g/m2 Xerox Business 80 g/m2 M-real DATACOPY 80 g/m2 IGEPA X-Press 80 g/m2 Recycled paper Transparency Labels Xerox Recycled Supreme 3M CG 3300 Avery laser label L7163 Choosing acceptable paper We recommend that you test paper (especially special sizes and types of paper) on the machine before purchasing large quantities. For optimum printing, use a recommended type of paper, especially for plain paper and transparencies. For more information on paper specifications, call your nearest authorized sales representative or the place where you purchased your machine. Use labels or transparencies that are designed for use in laser printers. If you are using special paper and the machine has problems feeding from the paper tray, try again using the manual feed slot. You can use recycled paper in this machine. 1 Use paper that is made for plain-paper copying. Use paper that is 75 to 90 g/m2. Use neutral paper. Do not use acidic or alkaline paper. Use long-grain paper. Use paper with a moisture content of approximately 5%. 1-8 Chapter 1 CAUTION Do not use the following types of paper or envelopes, they may cause a paper jam and damage your machine. Do not use: · · · · · · · · Inkjet paper; Coated paper, such as vinyl coated paper; Pre-printed or highly textured paper, or paper with an embossed letterhead; Label sheets that have had any labels removed; Paper that has been previously printed on; Paper that cannot be arranged uniformly when stacked; Paper that is made with a short grain; Damaged, curled, wrinkled, or irregularly shaped paper. 4 mm or longer 4 mm or longer Do not use: · · · · · · Envelopes that are of a baggy construction; Envelopes that are embossed (have raised writing on them); Envelopes that are self-adhesive; Envelopes that have clasps on them; Envelopes that are not sharply creased; Envelopes that are pre-printed on the inside. Paper capacity of the paper trays Paper size Paper tray A4, Letter, Executive, A5, A6, B5 and B6 Width: 69.9 - 215.9 mm Length: 116 - 406.4 mm Paper types Plain paper, Recycled paper Transparency Manual feed slot Plain paper, Recycled paper, Bond paper, Envelope, Labels and Transparency No. of sheets up to 250 (80 g/m2) up to 10 1 1-9 Introduction How to load paper To load paper or other media in the paper tray 4 Put paper in the paper tray. Maximum Paper Mark 1 1 Pull the paper tray completely out of the machine. 5 Put the paper tray firmly back in the machine. Lift the ADF document output support and unfold the output paper tray support flap before you use the machine. 2 While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. Output Paper Tray Support Flap 3 Fan the stack of paper well to avoid paper jams and mis-feeds. Note When you put paper in the paper tray, please remember the following: Check that the paper is flat in the tray and below the maximum paper mark, and that the paper guides are touching the sides of the paper stack. The side to be printed on must be face down. 1 - 10 Chapter 1 To load paper or other media in the manual feed slot You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper. Note When you put paper in the manual feed slot, please remember the following: The side to be printed on must be face up. Put the leading edge (top of the paper) in first and push it gently into the slot. Make sure that the paper is straight and in the proper position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam. Do not put more than one sheet or envelope in the manual feed slot at a time or you may cause the machine to jam. 1 Slide the paper guides to fit the paper size. 2 Using both hands put one sheet of paper in the manual feed slot until you feel the front edge of the paper touch the paper feed roller. Let go of the paper when you feel the machine feed the paper in a short distance. 1 - 11 Introduction About fax machines Custom features Do you have BT's Call Minder on the phone line? If you have Call Minder on the phone line where you will install your new machine, there is a strong possibility that Call Minder and the machine may conflict with each other while receiving incoming calls. How can you avoid possible problems? A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line. Many people with Call Minder choose an alternative service, which is called "BT Call Sign", and they are very satisfied with it. Another way to avoid possible problems is to replace Call Minder with an answering machine. Your Brother machine is designed to work with an answering machine or TAD (telephone answering device). (See Connecting an external telephone answering device (TAD) on page A-3.) 1 Why should there be problems? Since both the machine and Call Minder will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if Call Minder is set to answer after two rings and your machine is set to answer after four, Call Minder will stop your machine from receiving faxes. If you set Call Minder and the Brother machine to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Call Minder nor the machine can pass the call back to the other after the call has been answered. 1 - 12 Chapter 1 Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You'll hear them after you dial and press Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the "handshake" or connection with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message. The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows Receiving. If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the "chirps" for about 40 seconds, and the LCD continues to show Receiving. To cancel receiving, press Stop/Exit. The fax `handshake' is the time in which the sending machine's CNG tones and the receiving machine's "chirps" overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine. 1 - 13 2 Getting started 6 Press Stop/Exit. The LCD now shows the date and time whenever the machine is idle in Fax mode. When the machine is in Sleep mode, the LCD shows Sleep. (See Sleep Time on page 2-7.) Initial setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected. 2 Setting Tone and Pulse dialling mode Note Your machine can store the date and time up to 2 hours (For FAX-2820) or 4 days (For FAX-2920 and MFC-7225N) if there is a power failure. 1 2 3 Press Menu/Set, 0, 4. 4.Tone/Pulse Press or to select Pulse (or Tone). Press Menu/Set. Press Stop/Exit. 1 2 3 Press Menu/Set, 0, 2. 2.Date/Time Enter the last two digits of the year. Press Menu/Set. Enter two digits for the month. Press Menu/Set. (For example, enter 09 for September, or 10 for October.) 4 Enter two digits for the day. Press Menu/Set. (For example, enter 06 for 6th.) 5 Enter the time in 24-Hour format. Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.) 2-1 Chapter 2 Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: The "+" (plus) character (by pressing key) Your Country Code (e.g. "44" for the United Kingdom, "41" for Switzerland) Your local area code minus any leading "0" ("9" in Spain) A space Your number on the local exchange, using spaces to aid readability as appropriate. Note You cannot enter a hyphen in the number. To enter a space press once between numbers. The telephone number you enter is only used for Cover Page features. (See Composing the electronic Cover Page on page 3-9.) 4 Use the dial pad to enter your name (up to 20 characters). (See Entering Text on page B-10). Press Menu/Set. 5 Press Stop/Exit. Note If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing. As an example, if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls, and your national telephone number is 0161 444 5555, then you must set the fax and telephone number parts of your station ID as: +44 161 444 5555. 1 2 3 Press Menu/Set, 0, 3. 3.Station ID Enter your fax number (up to 20 digits). Press Menu/Set. Enter your telephone number (up to 20 digits). Press Menu/Set. (If the telephone number and fax number are the same, enter the same number again.) 2-2 Getting started Setting the Phone Line Type If you are connecting the machine to a line that features a PABX (PBX) or ISDN to send and receive faxes, it is also necessary to change the Phone Line Type accordingly by completing the following steps. Note You can program a Tel/R key press as part of a number stored in a One-Touch or Speed-Dial location. When programming the One-Touch or Speed-Dial number (Menu/Set 2, 3, 1 or 2, 3, 2) press Tel/R first (the screen displays "!"), then enter the telephone number. If you do this, you do not need to press Tel/R each time before you dial using a One-Touch or Speed-Dial location. (See Storing numbers for easy dialling on page 5-1.) However, if PBX is not selected in the Phone Line Type setting, you cannot use the One-Touch or Speed-Dial number that Tel/R press is programmed into. 2 1 2 3 Press Menu/Set, 0, 5. 5.Phone Line Set Press or to select PBX, ISDN (or Normal). Press Menu/Set. Press Stop/Exit. PABX (PBX) and TRANSFER The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your machine can be connected to most types of PABX (PBX). The machine's recall feature supports timed break recall only (TBR). TBR will work with most PABX (PBX) systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when Tel/R is pressed. 2-3 Chapter 2 General Setup Setting the Mode Timer (FAX-2820 and FAX-2920 only) The machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. Setting the Mode Timer (MFC-7225N only) The machine has three temporary mode keys on the control panel: Fax, Scan and Copy. You can change the number of seconds or minutes the machine takes after the last Scan or Copy operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 1 2 2 Press Menu/Set, 1, 1. 1.Mode Timer Press Menu/Set, 1, 1. 1.Mode Timer Press or to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set. Press or to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set. 3 Press Stop/Exit. 3 Press Stop/Exit. 2-4 Getting started Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. Setting the Paper Size You can use seven sizes of paper for printing copies: Letter, A4, B5, A5, B6, A6 and Executive and two sizes for printing faxes: Letter and A4. When you change the size of paper you load in the paper tray, you will need to change the paper size setting at the same time so your machine can fit an incoming fax or a reduced copy on the page. 1 2 Press Menu/Set, 1, 2. 2.Paper Type 2 Press or to select Plain, Thin, Thick, Thicker, Transprncy (Transparency) or Recycled (Recycled paper). Press Menu/Set. Note If you selected Transprncy as the paper type (Menu/Set, 1, 2) you will only be able to select Letter or A4 size paper in Step 2. 3 Press Stop/Exit. Note The machine ejects paper with printed surfaces face down onto the output paper tray in the front of the machine. When you use transparencies or labels, remove each sheet immediately to prevent smudging or paper jams. You can select Transprncy in Step 2 if Letter or A4 paper size has been selected (Menu/Set, 1, 3). 1 2 3 Press Menu/Set, 1, 3. 3.Paper Size Press or to select Letter, A4, A5, A6, B5, B6 or Executive. Press Menu/Set. Press Stop/Exit. 2-5 Chapter 2 Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Setting the Beeper Volume You can change the beeper volume. The default setting is Med. When the beeper is on, the machine will beep when you press a key, make a mistake, or after you sent or received a fax. 1 2 3 Press Menu/Set, 1, 4, 1. 1.Ring Press or to select Low, Med, High or Off. Press Menu/Set. Press Stop/Exit. 1 2 3 Press Menu/Set, 1, 4, 2. 2.Beeper Press or to select Low, Med, High or Off. Press Menu/Set. Press Stop/Exit. --OR-- You can adjust the ring volume when your machine is idle (not being used). In mode (Fax), press or to adjust the volume level. Every time you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again. Setting the Speaker Volume You can adjust the machine's one-way speaker volume. 1 2 3 Press Menu/Set, 1, 4, 3. 3.Speaker Press or to select Low, Med, High or Off. Press Menu/Set. Press Stop/Exit. 2-6 Getting started Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn. Make sure you have set the correct date and time in the Date/Time setting. Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the machine receives a Fax or PC data* (*MFC-7225N only) or makes a copy. The factory setting is 05 minutes. While the machine is in sleep mode you will see Sleep on the LCD. If you try to print or copy in sleep mode, there will be a short delay while the fuser warms up to its working temperature. 2 1 2 3 Press Menu/Set, 1, 5. 5.Auto Daylight Press or to select On (or Off). Press Menu/Set. Press Stop/Exit. 1 2 Press Menu/Set, 1, 6, 2. 2.Sleep Time Toner Save You can conserve toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. Use the dial pad to enter the length of time the machine is idle before it goes into sleep mode (00 to 99). Press Menu/Set. 1 2 3 Press Menu/Set, 1, 6, 1. 1.Toner Save 3 Press Stop/Exit. Note If you want to turn off sleep mode, press Start and Options simultaneously in Step 2. If the machine is in sleep mode when you change the Sleep Time, the new setting will take effect the next time the machine copies, prints or is turned off and on. Press or to select On (or Off). Press Menu/Set. Press Stop/Exit. 2-7 Chapter 2 Setting the LCD Contrast You can change the contrast to help the LCD look lighter or darker. Setting up the password Note If you have already set the password and want to change it, please see Changing the TX Lock password below. If you forget the TX Lock password, please call your Brother dealer for service. 1 2 3 Press Menu/Set, 1, 7. 7.LCD Contrast Press or to select Light or Dark. Press Menu/Set. Press Stop/Exit. 1 2 Press Menu/Set, 1, 8, 1. 1.TX Lock Security You can set up your machine with multiple levels of security using TX Lock (FAX-2820 only), Memory Security (FAX-2920 and MFC-7225N only) and Setting Lock. Enter a four-digit number for the password. Press Menu/Set. If you are entering the password for the first time, the LCD shows Verify. 3 4 1 2 3 4 5 6 Re-enter the password. Press Menu/Set. Press Stop/Exit.