User manual BROTHER FAX-565

USER'S GUIDE FAX-565 ® version A If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-565 Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at www.registermybrother.com By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covered by insurance; and, will help us notify you of enhancements to your product and special offers. The most convenient and efficient way to register your new product is on-line at www.registermybrother.com ©1996-2003 Brother Industries, Ltd. Brother numbers IMPORTANT For technical help, you must call the country where you bought the fax machine. Calls must be made from within that country. Register your product (USA only) By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covered by insurance; and, will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration and Test Sheet, or for your convenience and most efficient way to register your new product, register on-line at www.registermybrother.com Frequently Asked Questions (FAQs) You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:. http://www.brother.com For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. BROTHER NUMBERS i Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 The Brother fax back system number has been pre-programmed on One-Touch key 1. Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) DESCRIPTION Printing Cartridge and a Refill (1 set per box) 2 Refills for use in PC-401 Printing Cartridge Telephone Line Cord Telephone Handset Handset Curled Cord Paper Wire Extension Paper Tray User's Guide Surge Protection Device with Telephone Line Protection (2 outlets) Surge Protection Device with Telephone Line Protection (8 outlets) PC-401 PC-402RF LG3077001 LE5803009 UG3543009 UF9869001 LE4325002 LF1715001 QPD 120 FX 120 ITEM ii ORDERING ACCESSORIES AND SUPPLIES Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this User's Guide has been compiled and published, covering the latest product descriptions and specifications. The contents of this User's Guide and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. NOTICE ­ DISCLAIMER OF WARRANTIES iii Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: · This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product"). · If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty. What is covered: · This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. · Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions. · This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: · Machines: one year from the original purchase date. · Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first. What is NOT covered: This warranty does not cover: (1) Physical damage to this Product; (2) Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging); (3) Damage caused by another device or software used with this Product (including iv but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items); (4) Consumable and Accessory Items that expired in accordance with a rated life; and, (5) Problems arising from other than defects in materials or workmanship. (6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser Units. This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made THE FAX MACHINE LIMITED WARRANTY (USA) Brother® One Year Limited Warranty and Replacement Service (USA only) by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center. If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother's then current published rates. The foregoing are your sole (i.e., only) and exclusive remedies under this warranty. What happens when Brother elects to replace your Machine: When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original Accessory Items and a copy of the return freight bill, signed by the courier. Limitations: Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. · This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives. · This warranty gives you certain rights and you may also have other rights that may vary from state to state. · This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change. Important: We recommend that you keep all original packing materials, in the event that you ship this Product. v THE FAX MACHINE LIMITED WARRANTY (USA) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your User's Guide for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your User's Guide for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) Safety precautions To use the fax machine safely Save these instructions for later reference. WARNING There are high voltage electrodes inside the fax machine. Before you clean the fax machine or clear a paper jam, make sure you have unplugged the power cord from the power outlet. Do not handle the plug with wet hands. Doing this might cause an electrical shock. Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. After you have just used the machine, some internal parts are extremely HOT! Please be careful. Sharp Edge WARNING Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone jack in a wet location. Install equipment with a power cord near an AC power outlet/socket that is easily accessible. To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord. Do not use a telephone in the vicinity of gas leak to report leak. vii Caution Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the lines during a lightning storm. Do not use this product near appliances that use water, in a wet basement or near a swimming pool. Avoid using a telephone other than a cordless type during an electrical storm. There may be a remote risk of electric shock from lightning. Choosing a location Place the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°-35°C). Caution Avoid placing the fax machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect the fax machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the fax machine's memory. Do not connect the fax machine to electrical outlets on the same circuit as large appliances or other Equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. NO ! NO ! NO ! viii Quick Reference Guide Sending faxes Automatic transmission Storing numbers Storing One-Touch Dial numbers 1 2 3 Insert the original face down in the ADF (up to 10 pages). Enter the fax number you want to call. Press Fax Start. 1 2 3 4 Press Menu/Set, 6, 1. Press a One-Touch key where you want to store a number. Enter a number (up to 20 digits), and then press Menu/Set. Enter a name (up to 15 characters) or leave it blank, and then press Receiving faxes Select Receive Mode Menu/Set. 1 Press Receive Mode to select FAX ONLY, FAX/TEL, TAD:ANSWER MACH. or MANUAL. If you select FAX/TEL, make sure you set Ring Delay and F/T Ring Time. (See Setting the Ring Delay on page 5-2 and Setting the F/T Ring Time (FAX/TEL mode only) on page 5-3.) 5 6 1 2 3 4 5 6 7 Press or to select the type of number and press Menu/Set. Press Stop/Exit. Storing Speed-Dial numbers Press Menu/Set, 6, 2. Enter a two-digit Speed-Dial number (00-99). Press Menu/Set. Enter a number (up to 20 digits), and then press Menu/Set. Enter a name (up to 15 characters) or leave it blank, and then press Menu/Set. Press or to select the type of number and press Menu/Set. Press Stop/Exit. ix Dialing operations One-Touch Dialing Making copies Making a single copy 1 2 3 1 2 3 1 2 3 4 Insert the original face down in the ADF. Press the One-Touch key where you want to call. Press Fax Start. 1 2 1 Insert the original face down in the ADF. Press Copy/Reports twice. Sorting multiple copies Insert the original face down in the ADF. Press Copy/Reports. Enter the number of copies you want (up to 99). Press Menu/Set. Press or to select SORT, and then press Copy/Reports. Speed-Dialing Insert the original face down in the ADF. Press Search/Speed-Dial, then press # and the two-digit Speed-Dial number. Press Fax Start. 2 3 4 5 Search Insert the original face down in the ADF. Press Search/Speed Dial and use the dial pad to enter the first letter of the name you are looking for. Press or memory. to search the Brother fax back system: In USA: 1-800-521-2846 Brother Global Web Site: http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://www.brother.com Brother Accessories & Supplies: In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Press Fax Start, when the LCD shows the name you want to call. x Table of Contents 1 Introduction ......................................................................................1-1 Using this Guide ..........................................................................1-1 Finding information ...............................................................1-1 Symbols used in this Guide ..................................................1-1 Fax Test Sheet and Product Registration (USA only)...........1-2 Part names ...........................................................................1-3 Control panel overview ................................................................1-4 About fax machines .....................................................................1-6 Custom features....................................................................1-6 Do you have Voice Mail on the phone line? .....................1-6 Why should there be problems?.......................................1-6 How can you avoid possible problems? ...........................1-6 Fax tones and handshake.....................................................1-7 ECM (Error Correction Mode) ...............................................1-7 Connections .................................................................................1-8 Connecting an external telephone ........................................1-8 Connecting an external telephone answering device (TAD) ................................................................................1-9 Sequence .........................................................................1-9 Connections....................................................................1-10 Recording outgoing message (OGM) on an external TAD .........................................................1-11 Special line considerations .................................................1-12 Roll Over phone lines .....................................................1-12 Two-Line phone system .................................................1-12 Converting telephone wall outlets...................................1-12 Installing fax machine, external two-line TAD and two-line telephone......................................................1-13 Multi-Line Connections (PBX) .............................................1-14 If you are Installing the Fax machine to Work with a PBX .................................................................1-14 Custom features on your phone line ...................................1-14 Paper .................................................................................................2-1 About paper .................................................................................2-1 Handling and using plain paper ............................................2-1 Paper capacity of the paper tray ......................................2-1 Paper specifications for the paper tray ............................2-1 How to load paper.................................................................2-2 To load paper ...................................................................2-2 2 xi 3 4 On-Screen Programming ................................................................3-1 User-friendly programming ..........................................................3-1 Menu table ............................................................................3-1 Memory Storage....................................................................3-1 Navigation keys............................................................................3-2 Initial Setup ......................................................................................4-1 Getting started .............................................................................4-1 Setting the Date and Time ....................................................4-1 Setting the Station ID ............................................................4-2 Entering text .....................................................................4-2 Inserting spaces ...............................................................4-3 Making corrections ...........................................................4-3 Repeating letters ..............................................................4-3 Special characters and symbols ......................................4-3 Setting the Beeper Volume ...................................................4-3 Setting the Speaker Volume .................................................4-4 Choosing the Handset Volume (For Volume Amplify)...........4-4 Setting Volume Amplify .........................................................4-5 Setting the Ring Volume .......................................................4-5 Memory Storage....................................................................4-5 Setting Tone and Pulse dialing mode (Canada Only) ...........4-6 Setting up your area code (USA only)...................................4-6 Setup Receive ..................................................................................5-1 Basic receiving operations...........................................................5-1 Choosing the Receive Mode .................................................5-1 To select or change your Receive Mode ..........................5-2 Setting the Ring Delay .........................................................5-2 Setting the F/T Ring Time (FAX/TEL mode only)..................5-3 Easy Receive .......................................................................5-3 Printing a reduced incoming fax............................................5-4 Recommended Reductions ..............................................5-4 Setting Paper Size ................................................................5-4 Receiving a fax at the end of a conversation ........................5-5 Advanced receiving operations....................................................5-5 Operation from extension telephones ...................................5-5 For FAX/TEL mode only........................................................5-5 Using a cordless external handset ........................................5-6 Changing the remote codes .................................................5-6 Printing a fax from the memory .............................................5-6 Polling ...................................................................................5-7 Setting up Polling Receive................................................5-7 Setting up Sequential Polling Receive..............................5-7 Telephone services......................................................................5-8 Distinctive Ring .....................................................................5-8 5 xii What does your telephone company's `Distinctive Ring' do?....................................................5-8 What does Brother's `Distinctive Ring' do?.......................5-8 Do you have Voice Mail?..................................................5-8 Before you choose the ring pattern to register .................5-9 Registering the Distinctive Ring pattern ..............................5-10 Very important ................................................................5-10 Turning off the Distinctive Ring.......................................5-10 Caller ID ..............................................................................5-11 Caller ID Log...................................................................5-11 Printing the Caller ID Log ...............................................5-11 Viewing the Caller ID Log ...............................................5-11 Returning a call from the Log .........................................5-12 Registering a Caller ID number ......................................5-12 Call Waiting/Caller ID ..........................................................5-13 6 Setup Send .......................................................................................6-1 How to dial ...................................................................................6-1 Manual dialing .......................................................................6-1 One-Touch dialing.................................................................6-1 Speed-dialing ........................................................................6-1 Search...................................................................................6-1 How to fax ....................................................................................6-2 Automatic transmission .........................................................6-2 Out of memory message.......................................................6-3 Manual transmission .............................................................6-3 Sending a fax at the end of a conversation...........................6-3 Basic sending operations.............................................................6-4 Sending faxes using multiple settings ...................................6-4 Contrast ................................................................................6-4 Fax resolution .......................................................................6-5 Multiple Resolution Transmission .........................................6-5 Manual and automatic fax redial ...........................................6-6 Canceling a job while scanning, dialing and sending the original ........................................................................6-6 Canceling a scheduled job ....................................................6-6 Advanced sending operations .....................................................6-7 Electronic Cover Page ..........................................................6-7 Cover Page for Next Fax Only..........................................6-7 Always send Cover Page .................................................6-8 Using a printed Cover Page .............................................6-9 Composing your own comments ......................................6-9 Broadcasting .......................................................................6-10 Overseas Mode...................................................................6-10 Call Reservation..................................................................6-11 Print Sample Call Back Message ...................................6-11 Delayed Fax ........................................................................6-12 Setting up Polled Transmit ..................................................6-12 xiii Memory Transmission.........................................................6-13 Interrupting Delayed Fax and Polled Transmit jobs ............6-14 7 Quick-Dial numbers and dialing options .......................................7-1 Storing numbers for easy dialing .................................................7-1 Storing One-Touch Dial numbers..........................................7-1 Storing Speed-Dial numbers .................................................7-2 Changing One-Touch and Speed-Dial numbers ...................7-3 Setting up Groups for Broadcasting ......................................7-4 Dialing options .............................................................................7-5 Manual dialing .......................................................................7-5 One-Touch Dialing ................................................................7-5 Speed-Dialing........................................................................7-6 Access codes and credit card numbers ................................7-6 Pause ....................................................................................7-7 Hold.......................................................................................7-7 Fax Redial .............................................................................7-7 Tone or Pulse (Canada only) ................................................7-7 Remote Fax Options ........................................................................8-1 Fax Forwarding/Paging................................................................8-1 Programming a Fax Forwarding number ..............................8-1 Programming your pager number .........................................8-1 Setting Fax Storage .....................................................................8-2 Backup Print..........................................................................8-2 Setting your remote access code.................................................8-3 Remote Retrieval .........................................................................8-3 Using your remote access code............................................8-3 Remote commands ...............................................................8-4 Retrieving fax messages.......................................................8-5 Changing your Fax Forwarding number................................8-5 Printing reports ................................................................................9-1 FAX settings and activity..............................................................9-1 Customizing the Transmission Verification Report ...............9-1 Setting the Journal Period.....................................................9-1 Printing reports......................................................................9-2 To print a report.....................................................................9-2 Making copies ................................................................................10-1 Using the fax machine as a copier.............................................10-1 Copy operations.........................................................................10-1 Making a single copy...........................................................10-1 Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge..............................................................10-2 8 9 10 xiv 11 Important information ...................................................................11-1 Standard telephone and FCC Notices .......................................11-1 These notices are in effect on models sold and used in the United States only................................................11-1 Federal Communications Commission (FCC) Declaration of Conformity (USA only).............................11-2 Important ........................................................................11-3 Industry Canada Compliance Statement (Canada only) ............................................................11-3 Important safety instructions ......................................................11-4 Trademarks................................................................................11-5 Shipment of the fax machine .....................................................11-5 Troubleshooting and routine maintenance .................................12-1 Troubleshooting ........................................................................12-1 Error messages...................................................................12-1 Printer Jam or Paper Jam ...................................................12-2 Original Jam ...................................................................12-2 Paper Jam ......................................................................12-2 If you are having difficulty with the fax machine..................12-4 How to improve print quality ......................................................12-6 Cleaning the print head ..................................................12-6 Clean the print head when you want to improve the print quality and also as part of your routine maintenance. .............................................................12-6 Packing and shipping the fax machine ......................................12-8 Routine maintenance .................................................................12-9 Cleaning the scanner ..........................................................12-9 Changing the ribbon..........................................................12-10 Glossary ..........................................................................................G-1 Specifications ................................................................................. S-1 General ....................................................................................... S-1 Copy ........................................................................................... S-1 Fax ............................................................................................. S-2 Index ..................................................................................................I-1 Remote Retrieval Access Card ..................................................... R-1 12 G S 13 14 xv 1 Introduction Using this Guide Thank you for buying a Brother fax machine. This fax machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of the fax machine by taking a few minutes to read this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you'll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD. Bold Italics Bold typeface identifies specific keys on the fax machine control panel. Italicized typeface emphasizes an important point or refers you to a related topic. Warnings inform you what to do to avoid possible personal injury or damage to the machine. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features. Improper Setup alerts you to devices and operations that are not compatible with the fax machine. INTRODUCTION 1 - 1 Fax Test Sheet and Product Registration (USA only) After setting your Station ID, please fill in the Test Sheet included with the fax machine and fax it to Brother's Automated Fax Response System as your first transmission. This will check that your fax machine is working properly. To get a response, you must have set up your Station ID. (See Setting the Station ID on page 4-2.) In USA only: 1-877-268-9575 (fax) When your Test Sheet is received, a Confirmation Sheet and Product Registration form will be sent back to your fax machine. Please fill in the form and return it to complete your registration. 1 - 2 INTRODUCTION Part names Front view 3 Telephone Line Cord 4 Paper Wire Extension 5 Paper Tray 2 Telephone Handset 1 Handset Curled Cord 7 Control Panel 6 Paper Guides No. Name 1 2 3 4 5 6 7 Handset Curled Cord Telephone Handset Telephone Line Cord Paper Wire Extension Paper Tray Paper Guides Control Panel Description To connect the machine and the telephone handset. You can call someone by using this. Connect the fax machine to a telephone wall jack. Support paper here. Load paper here. Press and slide it to fit the original width. Use the keys and display to control the fax machine. Rear view 9 Telephone Line Jack 8 External Telephone Line Jack No. Name 8 9 External Telephone Line Jack Telephone Line Jack Description Plug in the modular plug on the external telephone line here. Plug in the modular plug on the telephone line here. INTRODUCTION 1 - 3