User manual BROTHER FAX-775

OWNER'S MANUAL FAX-775 FAX-775Si If You Need to Call Customer Service Please complete the following information for future reference: Model: FAX-775, FAX-775Si (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the underside of the unit. Retain this Owner's Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service. ©1996-2003 Brother Industries, Ltd. Brother Numbers IMPORTANT NOTE: For technical help, you must call the country where you bought the fax machine. Calls must be made from within that country. Register your product (USA only) By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: I may serve as confirmation of the purchase date of your product should you lose your receipt; I may support an insurance claim by you in the event of product loss covered by insurance; and, I will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration and Test Sheet, or for your convenience and most efficient way to register your new product, register on-line at www.registermybrother.com Frequently Asked Questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Fax Machine needs. You can read FAQs and troubleshooting tips, and go to the "Solutions" section to learn how to get the most from your Brother product.: http://solutions.brother.com For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) In Canada: Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. BROTHER NUMBERS i Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 The Brother fax back system number has been preprogrammed on One-Touch key 1. Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) DESCRIPTION Thermal Print Cartridge 1-PK Refill Roll (For Canada Only) 2-PK Refill Rolls 4-PK Refill Rolls Telephone Line Cord Telephone Handset Handset Curled Cord Document Support Paper Wire Extension Owner's Manual Surge Protection Device with Telephone Line Protection (2 outlets) Surge Protection Device with Telephone Line Protection (8 outlets) ii ITEM PC301 PC300RF PC302RF PC304RF LG3077001 LE0446011 (FAX-775) LF1757001 (FAX-775Si) UG3543011 (FAX-775) UG3543007 (FAX-775Si) UF5607000 UF9869001 LF1746001 QPD 120 FX 120 ORDERING ACCESSORIES AND SUPPLIES Notice ­ Disclaimer of Warranties (For USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. CallManage and IP $aver are trademarks of CallManage Inc. IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International Business Machines Corporation. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation. Windows and Windows NT are registered trademarks of Microsoft in the U.S. and other countries. All other terms and brand and product names mentioned in this manual are registered trademarks of their respective companies. NOTICE ­ DISCLAIMER OF WARRANTIES iii Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: · This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and accessories (collectively referred to in this warranty as "this Product"). · If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty. What is covered: · This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. · Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions. · This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: · Machines: one year from the original purchase date. · Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first. What is NOT covered: This warranty does not cover: (1) Physical damage to this Product; (2) Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging); (3) Damage caused by another device or software used with this Product (including but not limited to damage resulting from use of non Brother®-brand parts and Consumable and Accessory Items); (4) Consumable and Accessory Items that expired in accordance with a rated life; and, (5) Problems arising from other than defects in materials or workmanship. This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authotorization from Brother and/or alteration/removal of the serial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 or a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800521-2846. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/ or accompanying Consumable and Accessory Items and use refurbished parts iv FAX LIMITED WARRANTY Brother® One Year Limited Warranty and Replacement Service (USA only) provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center. If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you. The foregoing are your sole (i.e., only) and exclusive remedies under this warranty. What happens when Brother elects to replace your Machine: When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original Accessory Items and a copy of the return freight bill, signed by the courier. Limitations: Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. · This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives. · This warranty gives you certain rights and you may also have other rights that may vary from state to state. · This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change. Important: We recommend that you keep all original packing materials, in the event that you ship this product. FAX LIMITED WARRANTY v BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Owner's Manual for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Owner's Manual for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 We're at your side. ® vi LIMITED WARRANTY (CANADA) Table of Contents 1 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information............................................................. 1-1 Conventions Used in this Manual........................................ 1-1 FAX-775 and FAX-775Si Control Panel Overview .................. 1-2 About Fax Machines .................................................................. 1-4 Custom Features .................................................................. 1-4 Do You Have Voice Mail on the Phone Line? ............... 1-4 Why Should There Be Trouble? ..................................... 1-4 How Can You Avoid Possible Problems? ...................... 1-4 Fax Tones and Handshake................................................... 1-4 ECM (Error Correction Mode)............................................ 1-5 Test Sheet Procedure and Product Registration (For USA Only)................................................................. 1-5 Location and Connections .............................................................. 2-1 Caution ....................................................................................... 2-1 Choosing a Location................................................................... 2-1 Packing List................................................................................ 2-2 Assembly.................................................................................... 2-3 Attach the Document Support ............................................. 2-3 Attach the Paper Wire Extension ........................................ 2-3 Load the Paper..................................................................... 2-4 Acceptable Paper ................................................................. 2-4 Connections................................................................................ 2-5 Connecting the Machine...................................................... 2-5 Special Line Considerations ................................................ 2-6 Roll Over Phone Lines.................................................... 2-6 Two-Line Phone System................................................. 2-6 Converting Telephone Wall Outlets ............................... 2-6 Installing Brother Machine, External Two-Line TAD and Two-Line Telephone.............................................. 2-7 Multi-Line Connections (PBX) ........................................... 2-7 If You Are Installing the Fax Machine to Work with a PBX: .................................................................. 2-8 Custom Features on Your Phone Line................................. 2-8 Custom Features on a Single Line .................................. 2-8 vii 2 Connecting an External Telephone Answering Device (TAD) ................................................................................ 2-9 Sequence ......................................................................... 2-9 Connections................................................................... 2-10 Outgoing Message (OGM) on an External TAD .......... 2-10 Connecting an External Telephone.................................... 2-10 3 On-Screen Programming................................................................ 3-1 User-Friendly Programming....................................................... 3-1 Menu Selection Table.......................................................... 3-1 Alternating Displays ............................................................ 3-1 Navigation Keys ......................................................................... 3-2 Initial Setup...................................................................................... 4-1 Getting Started............................................................................ 4-1 Setting Date and Time ......................................................... 4-1 Setting Station ID ................................................................ 4-1 Details for Entering Text................................................. 4-2 Inserting Spaces .............................................................. 4-2 Making Corrections......................................................... 4-2 Repeating Letters ............................................................ 4-2 Special Characters and Symbols ..................................... 4-3 Setting Beeper Volume........................................................ 4-4 Choosing the Handset Volume (For Volume Amplify) ...... 4-4 Setting Volume Amplify ..................................................... 4-5 Setting the Speaker Volume ................................................ 4-5 Setting the Ring Volume ..................................................... 4-5 Memory Storage .................................................................. 4-5 Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-6 Setting Up Your Area Code (For USA Only) ..................... 4-6 Setup Receive................................................................................... 5-1 Basic Receiving Operations ....................................................... 5-1 Select Receive Mode ........................................................... 5-1 To Select or Change Your Receive Mode ...................... 5-2 Setting Ring Delay .............................................................. 5-2 Setting F/T Ring Time......................................................... 5-3 Easy Receive ....................................................................... 5-3 Printing a Reduced Incoming Original................................ 5-4 Recommended Reductions.............................................. 5-4 4 5 viii Setting Paper Size................................................................ 5-4 Advanced Receiving Operations................................................ 5-5 Operation from External or Extension Telephone............... 5-5 For FAX/TEL Mode Only .............................................. 5-5 Changing Remote Codes................................................. 5-5 To Change Remote Codes .............................................. 5-5 Printing a Fax in Memory.................................................... 5-6 Polling.................................................................................. 5-6 6 Setup Send ....................................................................................... 6-1 Automatic Document Feeder (ADF).......................................... 6-1 Manual Transmission .......................................................... 6-2 Automatic Transmission...................................................... 6-2 Manual and Automatic Fax Redial...................................... 6-2 Quick Scan Fax Transmission.................................................... 6-3 Basic Sending Operations .......................................................... 6-3 Contrast................................................................................ 6-3 Resolution............................................................................ 6-3 Advanced Sending Operations ................................................... 6-4 Overseas Mode .................................................................... 6-4 Delayed FAX....................................................................... 6-4 Setting Up for Polled Transmit............................................ 6-5 Canceling a Scheduled Job.................................................. 6-5 Interrupting Delayed Fax and Polled Transmit Jobs ........... 6-5 Features That Are Not in the Manual (Call Brother fax back system - USA only) ...................... 6-6 Auto Dial Numbers and Dialing Options ...................................... 7-1 Storing Numbers for Easy Dialing ............................................. 7-1 Storing One Touch Dial Numbers....................................... 7-1 Storing Speed Dial Numbers ............................................... 7-2 Changing One Touch and Speed Dial Numbers.................. 7-3 Setting Up Groups for Broadcasting ................................... 7-3 Dialing Options .......................................................................... 7-4 Manual Dialing.................................................................... 7-4 One Touch Dialing .............................................................. 7-4 Speed Dialing ...................................................................... 7-5 Dialing Access Codes and Credit Card Numbers................ 7-5 Search .................................................................................. 7-6 Redial................................................................................... 7-6 ix 7 Broadcasting ........................................................................ 7-6 Pause.................................................................................... 7-7 Hold ..................................................................................... 7-7 Tone/Pulse (For Canada Only) ............................................ 7-7 8 Telephone Services .......................................................................... 8-1 Custom Features ......................................................................... 8-1 Distinctive Ring................................................................... 8-1 What Does Your Telephone Company's "Distinctive Ring" Do? ..................................................................... 8-1 What Does Brother's "Distinctive Ring" Do? ................ 8-1 Do You Have Voice Mail?.............................................. 8-2 Before You Choose the Ring Pattern to Register ........... 8-2 VERY IMPORTANT ..................................................... 8-3 Registering the Distinctive Ring Pattern......................... 8-3 Caller ID .............................................................................. 8-3 Caller ID Log .................................................................. 8-3 Printing the Caller ID Log .............................................. 8-4 Viewing the Caller ID Log.............................................. 8-4 Returning a Call from the Log ........................................ 8-4 Registering a Caller ID Number ..................................... 8-5 Call Waiting Caller ID......................................................... 8-6 CallManage (For USA Only) ..................................................... 8-6 Registration with CallManage Requires Change Your Carrier Selection................................................................ 8-7 Sending a Fax Using CallManage (For Domestic and International Long Distance Calls Only!) .................. 8-7 Placing a Long Distance Telephone Call Using CallManage ..... 8-7 Customer Support ................................................................ 8-8 Disclaimer ....................................................................... 8-8 Making Copies................................................................................. 9-1 Copy Functions........................................................................... 9-1 Using the fax machine as a Copier............................................. 9-1 Making a Single Copy ......................................................... 9-1 Multiple Copies ................................................................... 9-1 Reducing and Enlarging Copies .......................................... 9-2 Printing Reports ............................................................................ 10-1 FAX Settings and Activity ....................................................... 10-1 9 10 x Customizing the Transmission Verification Report .......... 10-1 Setting the Fax Activity Report Interval ........................... 10-1 Using the Reports Key....................................................... 10-2 11 Important Information ................................................................. 11-1 Standard Telephone and FCC Notices ..................................... 11-1 These notices are in effect on models sold and used in the United States only. ................................................................. 11-1 International Energy Star Compliance Statement......... 11-2 Industry Canada Compliance Statement (For Canada Only) ...................................................... 11-2 Federal Communications Commission Compliance Notice (For USA Only) .......................................................... 11-2 Important Safety Instructions........................................ 11-3 Troubleshooting and Routine Maintenance ............................... 12-1 Troubleshooting ....................................................................... 12-1 Error Messages .................................................................. 12-2 Clearing Jams .................................................................... 12-3 Replacing the Print Cartridge ............................................ 12-5 If You Are Having Difficulty with Your Fax Machine..... 12-6 Printing or Receiving Faxes.......................................... 12-6 Phone Line or Connections........................................... 12-7 Sending Faxes ............................................................... 12-7 Handling Incoming Calls .............................................. 12-8 Routine Maintenance................................................................ 12-9 Cleaning the Scanner......................................................... 12-9 Cleaning the Print Head..................................................... 12-9 Packing and Shipping the fax machine .................................. 12-10 Specifications ................................................................................... S-1 Index ..................................................................................................I-1 Remote Fax Options....................................................................... R-1 Setting Up Fax Storage ..............................................................R-1 Programming Paging Number.............................................R-1 Programming a Fax Forwarding Number............................R-2 Turning On Fax Storage ......................................................R-2 Changing Remote Access Code ..........................................R-2 xi 12 13 14 15 Using Remote Retrieval Access Code........................................R-3 Calling for Messages.......................................................R-3 Retrieving Memory Status List .......................................R-3 Remote Retrieval Access Card .......................................R-3 Retrieving Fax Messages ................................................R-4 Changing Fax Forwarding Number ................................R-4 xii 1 Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. Additionally, your fax machine has a Reports Key. Press Reports to display HELP LIST, and then press Menu/Set to print a list of basic operational steps and explanations. Finding Information All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index at the back of this manual. Also, throughout this manual, you'll see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses. Conventions Used in this Manual Throughout this manual you'll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, we've added illustrations of some LCD messages. boldface italics bubble dot Bold typeface identifies a specific key on the fax machine control panel. Italics typeface emphasizes an important point, or refer you to related topic. Bubble Dot typeface identifies the messages on the LCD of the fax machine. Warnings detail precautions you must take to avoid possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the fax machine. Note Notes tell you the proper response for a situation that may occur. FYI tips provide details about how the current operation interacts with other features. Improper Setup alerts you to devices and procedures that are not compatible with the fax machine. INTRODUCTION 1-1 FAX-775 and FAX-775Si Control Panel Overview 1 2 3 18 17 16 4 5 15 6 7 8 9 10 11 12 13 14 1 Reports Access the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission, User Settings and Memory Status List. 6 Enlarge/Reduce Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically, select AUTO. 2 Hook Lets you dial telephone and fax numbers without lifting the handset. 7 8 Copy Makes a copy. 3 One Touch Dial Keys These four keys give you instant access to eight previously stored phone numbers. Redial/Pause Re-dial the last number called. Also inserts a pause in autodial numbers. 4 Shift This key is used to access the "5" through "8" One Touch numbers. 9 Dial Pad Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine. 5 Sort Use this key when you want multiple copies of a multiple page original in order. 10 Hold/Caller ID Lets you place calls on hold. Also, lets you view or print the Caller ID list. 11 Search/Speed Dial Lets you dial stored phone numbers by pressing a two-digit number. Also, lets you look up numbers stored in the dialing memory. 1-2 INTRODUCTION 12 Receive Mode Use to select how fax machine will handle incoming calls. 13 Resolution Sets the resolution when you send a fax or make a copy. 14 Fax Start Starts an operation, such as sending a fax. 15 Quick-Scan Lets you take advantage of memory transmission. 16 Navigation Keys: Menu/Set Lets you access the Menu and Programming mode and stores your settings in the fax machine. or Press to scroll forward or backward to set a menu selection. Also, you can use these keys to do an alphabetical search for the names of stored numbers. or Volume Press to scroll through the menus and options. When using the speaker, ring or handset, you can press these keys to adjust the volume. 17 Stop/Exit Stops a fax, cancels an operation or exits from Menu mode. 18 Liquid Crystal Display (LCD) Displays messages to help you set up and operate your fax machine. INTRODUCTION 1-3 About Fax Machines If you're a first-time fax machine user, fax operation might seem a little mysterious. You'll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily. Custom Features Do You Have Voice Mail on the Phone Line? If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. Why Should There Be Trouble? Since both fax machines and Voice Mail pick up the line at the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four, your Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered. How Can You Avoid Possible Problems? A very good way to avoid problems like the one mentioned previously is to get a second phone number on your present phone line. Many people with Voice Mail opt for this choice, which is called "Distinctive Ring," and they are very satisfied with it. For details about this type of custom service, please see Distinctive Ring, page 8-1. Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother fax machine is designed to work in tandem with an answering machine or TAD (telephone answering device). (See Connecting an External Telephone Answering Device (TAD), page 2-9.) Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones)--soft, intermittent beeps at 4-second intervals. You'll hear them when you dial, and then press Fax Start, and they continue for about 60 seconds after dialing. During that time, the sending machine must begin the "handshake" with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You'll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you know if you are receiving a fax message. 1-4 INTRODUCTION The receiving fax responds with fax receiving tones--loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the "chirps" for about 40 seconds, and the LCD continues to display RECEIVE. To cancel the receiving mode, press Stop/Exit. When your fax machine answers in FAX/TEL Mode, the fax machine listens for CNG tones and then responds with receiving tones. The fax "handshake" is the time in which the sending machine's CNG tones and the receiving machines "chirps" overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. Therefore, it's important for the receiving machine to answer the call in as few rings as possible. When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your fax machine. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your fax machine for this feature to work. Test Sheet Procedure and Product Registration (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your fax machine, and then fax it to Brother's Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. To get a response, you must have set up your Station ID. (See Setting Station ID, page 41 in the Owner's Manual.) When your TEST SHEET is received, a Confirmation Sheet and Product Registration form will be sent back to your machine. Please fill out the form and return it to complete your registration. In USA only : 1-877-268-9575 (fax) INTRODUCTION 1-5 2 Location and Connections Caution · Never install telephone wiring during a lightning storm. · We recommend that this product be used with a surge protection device to protect the product against lightning storms. · Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. · Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface. · Use caution when installing or modifying telephone lines. · Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. · Do not use the telephone to report a gas leak in the vicinity of the leak. · For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the equipment and should be easily accessible. Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Avoid placing your machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture or dust. Do not connect your machine to electrical outlets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the unit's memory. Do not connect your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. 2-1 LOCATION AND CONNECTIONS