USER'S GUIDE FAX-817 Series FAX-827 Series FAX-837MC Series ® If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-817, FAX-827, FAX-837MC Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the bottom of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. This User's Guide is for the following models. FAX-817 is FAX-817 and FAX-817S FAX-827 is FAX-827 and FAX-827S FAX-837MC is FAX-837MC and FAX-837MCS ©1996-2006 Brother Industries, Ltd. THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. i Safety precautions To use the fax machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING There are high voltage electrodes inside the fax machine. Before you clean the fax machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the fax machine, some internal parts are extremely HOT! Please be careful. WARNING Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone socket in a wet location. This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket in order to shut off power completely. ii IMPORTANT SAFETY INSTRUCTION When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool. 2. Avoid using this product (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use this product to report a gas leak in the vicinity of the leak. 4. Use only the power cord provided with the fax machine. SAVE THESE INSTRUCTIONS Choosing a location Place the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10°C - 35°C. Caution Avoid placing the fax machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture, or dust. Do not connect the fax machine to electrical sockets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the fax machine's memory. Do not connect the fax machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. iii iv Quick Reference Guide Sending faxes Automatic transmission 6 1 2 3 Insert the document face down in the ADF (up to 10 pages). Enter the fax number you want to call. Press Fax Start. 7 1 2 Press or to select if you set ANTI JUNK to ON (or OFF) and press Menu/Set. (Not available in Australia and New Zealand) Press Stop/Exit. Storing Speed-Dial numbers Press Menu/Set, 6, 2. Using the dial pad, enter a two-digit Speed-Dial location number (00-99 for FAX-827/837MC or 01-60 for FAX-817), and then press Menu/Set. Enter a number (up to 20 digits), and then press Menu/Set. Enter a name (up to 15 characters) or leave it blank, and then press Menu/Set. Press or to select the type of number and press Menu/Set. Press or to select if you set ANTI JUNK (Not available in Australia and New Zealand) to ON (or OFF) and press Menu/Set. Press Stop/Exit. Receiving faxes Select Receive Mode 1 For FAX-817/827, press Receive Mode to select FAX ONLY, FAX/TEL, TAD:ANSWER MACH. or MANUAL. For FAX-837MC, press Receive Mode to select FAX ONLY, FAX/TEL, or MANUAL. Press to select MC:MSG CTR. If you select FAX/TEL, make sure you set Ring Delay and F/T Ring Time. (See Setting the Ring Delay on page 5-2 and Setting the F/T Ring Time (FAX/TEL mode only) on page 5-3.) 3 4 5 6 Storing numbers Storing One-Touch Dial numbers 7 Dialling operations One-Touch Dialling 1 2 3 4 5 Press Menu/Set, 6, 1. Press a One-Touch key where you want to store a number. Enter a number (up to 20 digits), and then press Menu/Set. Enter a name up to 15 characters (or leave it blank), and then press Menu/Set. Press or to select the type of number and press Menu/Set. 1 2 3 Insert the document face down in the ADF. Press the One-Touch key of the number you want to call. Press Fax Start. v Speed-Dialling Insert the document face down in the ADF. 2 Press Search/Mute, then press # and the two-digit Speed-Dial number. 3 Press Fax Start. Using Search Recording OGM 1 1 2 3 4 5 1 2 1 2 3 4 Insert the document face down in the ADF. Press Search/Mute and use the dial pad to enter the first letter of the name you are looking for. Press or to search the memory. Press Fax Start, when the LCD shows the name you want to call. Press Menu/Set, 8, 4. Press or to select MSG CTR OGM, and then press Menu/Set. Press or to reach RECORD MSG, and then press Menu/Set. Pick up the handset to record a message. Replace the handset. Playing a Voice Message Press Play/Record. Use (RWD) to repeat a message. Use (FWD) to skip a message. Press Stop/Exit. 3 1 2 Making copies Making a single copy Printing a Fax Message Press Play/Record. After voice messages have played, press 1. 1 2 Insert the document face down in the ADF. Press Copy/Reports twice. Erasing Messages To erase voice messages individually Sorting multiple copies 1 2 3 4 5 Insert the document face down in the ADF. Press Copy/Reports. Enter the number of copies you want (up to 99). Press Menu/Set. Press or to select SORT, and then press Copy/Reports. 1 2 3 4 Press Play/Record. Press Erase after the two short beeps. Press 1. Press Stop/Exit. To erase messages all at once 1 2 Message Centre (FAX-837MC only) Turning ON Message Centre Mode 1 2 Record the Outgoing Message (MSG CTR OGM). Press until it lights. 3 4 Press Erase. Press or to select ERASE ALL VOICE?, ERASE ALL DOC?, ERASE ALL MSG.?, and then press Menu/Set. Press 1. Press Stop/Exit. vi Table of Contents 1 Introduction ...........................................................1-1 Using this Guide ............................................................. 1-1 Finding information .................................................... 1-1 Symbols used in this Guide ....................................... 1-1 Part names ................................................................ 1-2 FAX-817/827 control panel overview .............................. 1-3 FAX-837MC control panel overview ............................... 1-5 Fax tones and handshake ......................................... 1-7 ECM (Error Correction Mode).................................... 1-7 Connections .................................................................... 1-8 Connecting an external telephone ............................. 1-8 Connecting an external telephone answering device (TAD)....................................................................... 1-8 Multi-Line connections (PABX) ................................ 1-10 2 Paper ......................................................................2-1 About paper .................................................................... 2-1 Handling and using plain paper ................................. 2-1 How to load paper...................................................... 2-2 3 On-Screen Programming ......................................3-1 User-friendly programming ............................................. 3-1 Menu table ................................................................. 3-1 Memory Storage (FAX-837MC only) ......................... 3-1 Navigation keys .............................................................. 3-2 4 Initial Setup ............................................................4-1 Getting started ................................................................ 4-1 Setting the Date and Time ......................................... 4-1 Setting the Station ID................................................. 4-2 Setting the Beeper Volume........................................ 4-4 Setting the Speaker Volume ...................................... 4-4 Setting the Ring Volume ............................................ 4-4 Setting PABX (Australia and New Zealand only)....... 4-5 Setting Tone or Pulse dialling mode (Not available for New Zealand).............................. 4-5 Melody Settings (FAX-837MC only) ............................... 4-6 Setting the Ring Pattern............................................. 4-6 Setting the Music on Hold.......................................... 4-6 Setting the Melody Alarm........................................... 4-6 5 Setup Receive ........................................................5-1 Basic receiving operations .............................................. 5-1 Choosing the Receive Mode...................................... 5-1 Setting the Ring Delay .............................................. 5-2 Setting the F/T Ring Time (FAX/TEL mode only) ...... 5-3 Recording the Fax/Tel Outgoing Announcement (FAX/TEL OGM) (FAX-837MC only)....................... 5-3 vii Fax Detect ................................................................. 5-4 Printing a reduced incoming fax (Auto Reduction) .... 5-4 Reception into memory.............................................. 5-5 Receiving a fax at the end of a conversation............. 5-5 Advanced receiving operations....................................... 5-6 Operation from extension telephones........................ 5-6 For FAX/TEL mode only ............................................ 5-6 Remote Call Transfer................................................. 5-6 Changing the remote codes ...................................... 5-7 Printing a fax from the memory (FAX-817/827) ......... 5-8 Polling ........................................................................ 5-8 Sequential Polling ...................................................... 5-9 Telephone Services ...................................................... 5-10 Caller ID (Caller IDentification) (Not available for some countries) ........................ 5-10 Advantages of Caller ID........................................... 5-10 How Does the Caller ID Work?................................ 5-11 Selecting a Caller ID from the Memory for Call Reply......................................................... 5-12 Telephone Service for Australia (Telstra® FaxStream® Duet®) ..................................... 5-14 Distinctive Ringing (Telstra® FaxStream® Duet®) .... 5-14 Telephone Service for New Zealand ............................ 5-16 FaxAbility ................................................................. 5-16 Telephone Service for Some Countries ........................ 5-18 Distinctive Ringing (For Singapore and Hong Kong) ........................... 5-18 6 Setup Send.............................................................6-1 How to dial ...................................................................... 6-1 Manual dialling........................................................... 6-1 One-Touch dialling..................................................... 6-1 Speed-dialling ............................ ...