Brother Laser Printer HL-1030/1240/1250 User's Guide Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. TABLE OF CONTENTS TABLE OF CONTENTS Definitions of Warnings, Cautions, and Notes To Use the Printer Safely Shipment of the Printer For technical and operational assistance (For USA & CANADA Only) CHAPTER1 ABOUT THIS PRINTER What is included in the carton ................................. 1-1 Components ...............................................................................1-1 About your printer ................................................... 1-2 Features of your printer ........................................... 1-3 What printer options are available........................... 1-7 Place the printer....................................................... 1-8 Power Supply .............................................................................1-8 Environment...............................................................................1-8 System Requirements for the Brother Printing Solution for Windows ....................................................................................1-9 What kind of paper can I use ................................. 1-10 How to load paper into the Paper Cassette ............ 1-15 How to load a sheet of paper manually ................. 1-18 How to print on both sides of the paper (Manual Duplexing)............................................................. 1-24 What do the LED indications mean....................... 1-27 Ready (Paper) LED indications ...............................................1-28 Data (Toner) LED indications .................................................1-29 Drum LED indications.............................................................1-31 Alarm LED indications............................................................1-31 Control Panel Button Operations ............................................1-32 Other Control Features ............................................................1-33 CHAPTER 2 OPTIONS Optional Accessories and Supplies.......................... 2-1 The Lower Tray unit (For HL-1250 Only) .............. 2-2 How to use the SERIAL INTERFACE (RS-100M) Connection (For HL-1250 Only) ............................ 2-3 How to select the RS-422A (Apple) or RS-232C (IBM) Serial Interface (For HL-1250 Only) ...................................................2-4 How to set the Serial Interface Parameters................................2-5 How to connect the Serial Interface Cable................................2-8 What is the Brother print server (NC-2010p) ........ 2-10 Features ....................................................................................2-10 How to add extra Memory (For HL-1250 Only) ... 2-11 How to install additional SIMM memory ...............................2-12 CHAPTER 3 MAINTENANCE How to replace the Toner Cartridge......................... 3-3 How to replace the Drum Unit ................................ 3-9 How to clean the printer ........................................ 3-14 Cleaning the printer exterior....................................................3-14 Cleaning the printer interior and Drum Unit ...........................3-16 TABLE OF CONTENTS CHAPTER 4 TROUBLESHOOTING Identifying your problem ................................ ........ 4-1 Control Panel Indications ................................ ........ 4-2 Operator calls and how to clear them........................................ 4-2 Service call indications..............................................................4-4 Error messages in the Status Monitor...................... 4-6 Error message printouts................................ ........... 4-8 Paper Handling................................ ...................... 4-10 PAPER JAMS and how to clear them ................... 4-11 Others ...................................................4-16 For printing with the Serial Interface (For HL-1250 Only)... 4-16 For DOS users (For HL-1240/1250 Only) .............................4-16 For Apple Macintosh Computers user using RS-100M (For HL-1250 Only) ................................................................4-17 For iMac and Power Macintosh G3 with USB (For HL-1240/1250 Only) .......................................................4-17 Improving the print quality ................................ ... 4-18 How to print correctly ................................ ........... 4-24 For DOS users (For HL-1240/1250 Only) ..............................4-25 APPENDIX Printer Technical Specifications............................. A-1 Printing ..................................................................................... A-1 Functions .................................................................................. A-3 Electrical and Mechanical ........................................................ A-4 Parallel Interface Specifications ............................. A-5 USB (Universal Serial Bus) Interface (HL-1240/1250 Only) ................................ ........... A-7 Resident Font (HL-1240/1250 Only) ..................... A-8 HL-1240:................................................................................... A-8 Bitmapped Fonts....................................................................... A-8 HL-1250 :.................................................................................. A-8 Bitmapped Fonts....................................................................... A-8 Scalable Fonts........................................................................... A-9 Symbol Sets / Character Sets (HL-1240/1250 Only) ................................ ................................ . A-10 OCR Symbol Sets (HL-1250 Only) ....................................... A-10 HP LaserJet IIP Mode (HL-1240) .......................................... A-10 HP LaserJet 6P Mode (HL-1250)........................................... A-10 EPSON Mode (HL-1250 Only).............................................. A-11 IBM Mode (HL-1250 Only)................................................... A-11 REGULATIONS................................ .................. A-17 TABLE OF CONTENTS Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning · After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front cover or rear cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Front view High Temperature Rear view · here are high voltage electrodes inside the printer. Before cleaning the printer, make sure you have turned off the power switch and unplugged the power cord from the power outlet. Turning off the Power Switch and Unplug the Printer Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. ! Caution When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag. Failure to remove the unit and place it in the plastic bag during shipping will cause severe damage to the Printer and will VOID THE WARRANTY. 1 Remove the drum unit assembly. 2 Place it in the plastic bag and seal the bag completely. 3 Remove the AC cord from the printer. Re-pack the printer. TABLE OF CONTENTS (For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-800-276-7746 1-800-853-6660 514-685-6464 (within US) (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (U.S.A) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of FaxBack subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com CHAPTER 1 ABOUT THIS PRINTER CHAPTER1 ABOUT THIS PRINTER What is included in the carton Components When you unpack the printer, check to see that you have all of the following parts: Drum unit assembly (with toner cartridge included) AC power cord Printer CD-ROM Floppy disk Documents Fig. 1-1 Components in the Printer Carton Components may differ from one country to another. 1-1 About your printer Face down output tray Tray extension flap Manual feed slot Control panel Paper cassette Front cover Manual feed paper guides Fig. 1-2 Front View Modular jack for lower tray unit Rear cover Rear cover Power switch Power switch AC power inlet Parallel Interface connector USB (Universal Serial Bus Interface) connector (HL-12401250 Only) Fig. 1-3 HL-1030/1240 Rear View Fig. 1-4 HL-1250 Rear View AC power inlet Parallel interface connector 1-2 CHAPTER 1 ABOUT THIS PRINTER Features of your printer t High Resolution and Fast Printing Speed HL-1030 : True 600 x 600 dots per inch (dpi) (GDI mode), with microfine toner and up to 10 pages per minute (ppm) print speed (A4 or Letter paper). HL-1240 : True 600 x 600 dots per inch (dpi) (GDI mode), True 300 x 300 dots per inch (dpi) (PCL mode) with microfine toner and up to 12 pages per minute (ppm) print speed (A4 or Letter paper). HL-1250 : True 600 x 600 dots per inch (dpi) and 1200 x 600 dpi for graphics with microfine toner and up to 12 pages per minute (ppm) print speed (A4 or Letter paper). t Front Operation Basic operation of the printer can be done from the front panel. t Versatile Paper Handling This printer loads paper automatically from the paper cassette. The paper cassette can hold A4, letter, B5, Executive, A5 and A6 sizes of paper. The manual feed slot allows manual paper loading sheet by sheet so you can use a variety of types and sizes of paper. For additional information, see "What kind of paper can I use" in Chapter 1. t Enhanced Printing Performance and User-Friendly Operation for Windows® The dedicated printer drivers for Microsoft Windows 95/98, Windows 3.1 and Windows NT 4.0 are available on the CD-ROM supplied with your printer. You can easily install them into your Windows system using our installer program. The driver supports our unique compression mode to enhance the printing speed in Windows applications and allows you to choose various printer settings including toner save mode, custom paper size, sleep mode, gray scale adjustment, resolution and many layout functions. You can easily set these print options through the Printer Setup Menu. ® ® 1-3 t Quick Print Setup You can easily make changes to settings which you need to change frequently in a small selection window on your screen. t Remote Printer Console Program for DOS (For HL-1240/1250 Only) The Remote Printer Console (RPC) utility program is available on the CD-ROM supplied with your printer. When you operate your computer in a DOS (Disk Operating System) environment, this program allows you to easily change the default settings of the printer such as fonts, page setup, and emulations. This program also provides a status monitor program, which is a Terminate-andStay Resident (TSR) program. It can monitor the printer status while running in the background and report the current status or errors on your computer screen. t Popular Printer Emulation Support (For HL-1240/1250 Only) These printers support the following popular printer emulation modes. The HL-1240 supports HP LaserJet IIP (PCL4). The HL-1250 supports HP LaserJet 6P (PCL6), Epson FX-850 and IBM Proprinter XL. When you use DOS application software or Windows version 3.0 or earlier, you can use any of these emulations to operate the printer. The printer also supports auto-emulation switching between HP and Epson or HP and IBM. If you want to select the printer emulation, you can do it using the Remote Printer Console Program. t Printer Status Monitor with Bi-directional Parallel Interface The printer driver can monitor the status of your printer using bi-directional parallel communications. IEEE-1284 bi-directional parallel printer cable is recommended. The printer status monitor program can show the current status of your printer. When printing, the animated dialog box appears on your computer screen to show the current printing process. If an error occurs, a dialog box will appear to let you know what to correct. For example: when your printer is out of paper, the dialog box will display "No Paper" and instructions for the proper corrective action. 1-4 CHAPTER 1 ABOUT THIS PRINTER t USB Interface (For Windows 98, iMac and Power Macintosh G3 with USB users Only) (For HL-1240/1250 Only) This printer can be connected using the USB (Universal Serial Bus) Interface to a PC which has a USB interface. Drivers to allow you to use the USB port are provided on the CD-ROM supplied with the printer. t High Resolution Control & Advanced Photoscale Technology (For HL-1250 Only) High resolution control (HRC) technology provides clear and crisp printouts. Use this function to get smooth text print quality. Advanced Photoscale Technology (APT) enables the printer to print graphics in 256 grayscales, producing nearly photographic quality. Use this function when you want to print photographic images. t Enhanced Memory Management The printer provides its own data compression technology in the printer hardware and the supplied printer driver software, which can automatically compress graphic and font data efficiently into the printer's memory. You can avoid memory errors and print most full page 600 dpi graphic and text data, including larger fonts, with the printer's standard memory. 1-5 t Environment-Friendly Economy Printing Mode This feature will cut your printing cost by saving toner. It is useful to obtain draft copies for proof-reading. You can select from two economy modes--25% toner saving and 50% toner saving--through the Windows printer driver supplied with your printer. Sleep Mode (Power Save Mode) When the printer is not used for a certain period of time, sleep mode automatically reduces power consumption. The HL-1030/1240 consumes less than 5 Watts, the HL-1250 consumes less than 6 Watts when in sleep mode. Low Running Cost Since the toner cartridge is separate from the drum unit, you need to replace only the toner cartridge after approximately 3,000 pages, which is both cost effective and ecologically friendly. (An optional high capacity toner unit that will print up to 6,000 pages can also be used in this printer.) The actual number of pages printed with a toner cartridge may vary depending on your average type of print job, the figures quoted are based on 5% coverage per page. You can print up to 20,000 pages with the drum unit, however there are many factors that determine the actual drum life. t Bar Code Print (HL-1250 Only) This printer can print the following 11 types of bar codes: · · · · · · Code 39 Interleaved 2 of 5 EAN-8 EAN-13 UPC-A EAN-128 · · · · · UPC-E Codabar US-PostNet ISBN Code 128 1-6 CHAPTER 1 ABOUT THIS PRINTER What printer options are available t External Print Server (Brother NC-2010p) An optional Network print server Brother NC-2010p is available, which allows your printer to be connected to your Network via the parallel interface. See "What is the Brother print server (NC-2010p)" in Chapter 2 Lower Tray Unit (LT-400) (HL-1250 Only) A lower tray unit expands the paper source capacity. You can load extra paper and switch between the upper and lower paper sources automatically. See "The Lower Tray Unit" in Chapter 2. t Serial Interface (RS-100M) (HL-1250 Only) To connect the printer to a computer or a Unix workstation with a serial interface or to an Apple Macintosh computer, you need to install the optional interface board (RS-100M). See "How to use the SERIAL INTERFACE (RS-100M) connection" in Chapter 2. t SIMM (Memory) (HL-1250 Only) The printer has 4.0 Mbytes of standard memory and one slot for optional additional memory. The memory can be expanded up to 36 Mbytes by installing a commercially available single in-line memory modules (SIMM). It is recommended to add memory if you want to print graphics at higher resolutions. 1-7 Place the printer Please take note of the following before using the printer. Power Supply · Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your country Frequency: 50 Hz (220 V­ 240 V) or 50/60 Hz (110­120 V) Check the rating plate on the back of the printer for your model's specification. · The power cord, including extensions, should not exceed 5 meters (16.5 feet). · Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder and so on. If it is unavoidable that you must use the printer with these appliances, it is recommended that you use an isolation transformer or a high-frequency noise filter. · Use a voltage regulator if the power source is not stable. Environment · The printer should be installed near a power outlet, which is easily accessible. · Use the printer only within the following ranges of temperature and humidity. Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F) Ambient humidity: 20% to 80% (without condensation) · The printer should be used in a well ventilation room. · Place the printer on a flat, horizontal surface. · Keep the printer clean. Do not place the printer in a dusty place. · Do not place the printer where the ventilation hole of the printer is obstructed. Keep a gap of approximately 100 mm (4 inches) between the ventilation hole and the wall. · Do not place the printer where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window. · Do not place the printer near devices that contain magnets or generate magnetic fields. · Do not subject the printer to strong physical shocks or vibrations. · Do not expose the printer to open flames or salty or corrosive gasses. · Do not place objects on top of the printer. · Do not place the printer near an air conditioner. · Keep the printer horizontal when carrying. · Do not cover the slots in the top cover. 1-8 CHAPTER 1 ABOUT THIS PRINTER System Requirements for the Brother Printing Solution for Windows Check the following system requirements to setup and operate the printer in Brother Printing Solution for Windows: · IBM PC or compatible with 80486 SX or higher microprocessor · 10 MB of space available on your hard disk for the printer driver and all fonts · Microsoft Windows 3.1/3.11, Windows 95/98 or Windows NT 4.0 1-9 What kind of paper can I use Media Type Paper cassette (standard) Paper type cut sheet Paper size letter, A4, ISO B5, Executive, A5, A6, and legal (US and Canada Only) A4, Letter letter, A4, B5 (JIS/ISO), Executive, A5, A6, legal COM 10, Monarch, C5, DL and ISO B5 ® Day-Timer J, K, L A4, Letter A4, Letter 70-216 x 116-356 mm, 2.75-8.5 x 4.57-14 inches letter, A4, ISO B5, Executive, A5 and legal (US and Canada Only) Manual feed slot Transparencies cut sheet envelope organizer Transparencies Labels other sizes Optional lower paper cassette (For HL-1250 Only) cut sheet Paper Specification Paper Cassette Basis Weight Caliper Moisture Content Cut Sheet 2 64 to 105 g/m (17 to 28 lb.) 0.08 to 0.13 mm (0.003 to 0.005 in.) 4% to 6% by weight Manual Feed Slot Basis Weight Caliper Cut Sheet 2 64 to 158 g/m (17 to 43 lb.) 0.08 to 0.2 mm (0.003 to 0.008 in.) 4% to 6% by weight Envelope 2 75 to 90 g/m single thickness (20 to 24 lb.) 0.084 to 0.14 mm (0.003 to 0.005 in.) single thickness 4% to 6% by weight Moisture Content 1-10 CHAPTER 1 ABOUT THIS PRINTER Note · We recommend you use labels or transparencies which are designed for use in laser printers. · The printing speed may change, depending on the paper size and the media type in use, in order to avoid damage to the printer. Paper Capacity Upper Paper Cassette A4/Letter paper: Transparencies Approx. 250 sheets of 80 g/m (21 lb.) 10 sheets 2 Up to 27 mm (1.06 inch) in height (up to the mark) Face down printing into the output tray A4/Letter paper: Approx. 150 sheets of 80 g/m (21 lb.) 2 Face up printing out of the rear of the printer Thicker paper: Single sheet of thicker paper Recommended Paper Cut sheet: Xerox 4200 (in USA) / Xerox 80 Premier Paper (in Europe) or equivalent Avery laser label or equivalent 3M CG3300 or equivalent Label: Transparencies: 1-11 Remarks It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this printer before purchasing large quantities. Avoid using coated paper, such as vinyl coated paper. Avoid using preprinted or highly textured paper. Use a recommended type of paper, especially plain paper and transparencies, for optimum printing. For more information on paper specifications, consult your nearest authorized sales representative or the place you purchased your printer. If the paper has problems feeding from the paper cassette, use the manual feed slot and try again. Use neutral paper. Do not use acid paper to avoid any damage to the printer drum unit. Make sure that you have selected the appropriate media type in the printer driver for optimum printing. The print quality might be degraded or the life of the drum unit might be shortened with the following usage. Using the printer for special print jobs for long periods of time (i.e. printing name cards, etc.) Cut Sheet We recommend you use long-grained paper for the best print quality. If you are using short-grained paper, it may be the cause of paper jams. Labels / Transparencies Avoid feeding labels with the carrier sheet exposed, or your printer will be damaged. We recommend you use labels or transparencies which are designed for use in laser printers. 1-12