Brother Laser Printer HL-1650/1670N USER'S GUIDE Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. Laser Printer HL-1650/1670N USER'S GUIDE (For USA & CANADA Only) IMPORTANT NOTE: For technical and operational assistance, you must call. Calls must be made from within that country. In USA In CANADA 1-800-276-7746 1-800-853-6660 1-514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BROTHER FAX-BACK SYSTEM Brother Customer Service has installed an easy to use fax-back system so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one from which you are calling. Call and follow the voice prompts to receive faxed instructions on how to use the system and your index of fax-back subjects. In USA 1-800-521-2846 In Canada 1-800-685-5381 1-514-685-5381 (within Montreal) DEALERS/SERVICE CENTERS (USA only) For the name of a Brother authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660. INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning After you have just used the printer, some internal parts of the printer are extremely HOT! When you open the covers of the printer, never touch the shaded parts shown in the following illustrations. ! Caution After you have just used the printer, some internal parts of the printer are extremely HOT! Wait for the printer to cool down before you touch the internal parts of the printer. TABLE OF CONTENTS CHAPTER 1 ABOUT THIS PRINTER What is included in the carton ....................................................1-1 Components...................................................................................1-1 General View..................................................................................1-8 Positioning the printer ................................................................... 1-10 Power supply................................................................................1-10 Environment .................................................................................1-11 What kind of paper can I use? ................................................ 1-12 Print media and size.....................................................................1-12 Printing from the Paper cassette ..................................................1-17 Printing from the Multi-purpose tray .............................................1-21 Printing envelopes........................................................................1-25 Printing on Labels, Transparencies etc. .......................................1-31 Printing to the Face up output tray (Face up printing)...................1-37 Printing on both sides of the paper (Duplex printing)....................1-39 Manual Feed ................................................................................1-42 CHAPTER 2 DRIVER AND SOFTWARE Printer Driver..........................................................................................2-1 Features in the PCL printer driver (Windows users only) ..............2-3 Features in the PS printer driver (Windows users only)...............2-11 Features in the bonus software (Windows users only) ................2-16 Software for networks...................................................................2-17 Software installation for Windows computers ...............................2-19 Software installation for Macintosh computers .............................2-20 Automatic Emulation Selection ............................................... 2-23 Automatic Interface Selection.................................................. 2-25 Printer Settings.................................................................................. 2-26 Factory settings............................................................................2-26 CHAPTER 3 CONTROL PANEL Control panel .........................................................................................3-1 Switches ...................................................................................................3-2 Go switch .......................................................................................3-3 Job Cancel switch ..........................................................................3-4 Reprint switch.................................................................................3-5 + / ­ switch ...................................................................................3-11 Set switch.....................................................................................3-12 Back switch ..................................................................................3-13 LED ........................................................................................................... 3-14 LCD display ......................................................................................... 3-15 BACK LIGHTS .............................................................................3-16 How to use the Control panel .......................................................3-18 Control Panel setting menu ..........................................................3-20 CHAPTER 4 OPTIONS Optional accessories ........................................................................4-1 Lower tray unit (LT-500).................................................................4-2 Installing the Lower tray unit...........................................................4-3 Network option (NC-4100h) .........................................................4-5 Installing the Network board ...........................................................4-5 RAM expansion....................................................................................4-9 Installing additional memory .........................................................4-13 IrDA interface (IR-1000) .............................................................. 4-17 Optional font package (BS-3000).......................................... 4-18 CHAPTER 5 ROUTINE MAINTENANCE Replacing the consumables.........................................................5-1 Cleaning .......................................................................................5-17 Maintenance messages ...............................................................5-25 CHAPTER 6 TROUBLESHOOTING LCD messages.....................................................................................6-1 Error messages..............................................................................6-1 Maintenance messages .................................................................6-3 Service call messages....................................................................6-4 Troubleshooting paper handling................................................6-5 Paper jams and how to clear them..........................................6-6 JAM TRAY1 ...................................................................................6-8 JAM TRAY2 .................................................................................6-10 JAM MP TRAY .............................................................................6-11 JAM INSIDE .................................................................................6-12 JAM REAR ...................................................................................6-14 JAM DUPLEX...............................................................................6-18 PAPER JAM.................................................................................6-21 Improving the print quality.......................................................... 6-25 How to print correctly..................................................................... 6-31 Other problems.................................................................................. 6-33 For DOS users .............................................................................6-33 BR-Script 3 language ...................................................................6-34 APPENDIX Printer specifications ......................................................... Appendix-1 Print media and size..........................................................Appendix-5 What is important when you choose paper to use with this printer ..........................................................................................Appendix-8 Emulation modes ...............................................................Appendix-11 Resident fonts ......................................................................Appendix-13 75 Scalable and 12 Bitmapped fonts...............................Appendix-13 Symbol sets / Character sets.....................................Appendix-16 OCR symbol sets ............................................................Appendix-16 HP LaserJet mode...........................................................Appendix-17 EPSON mode..................................................................Appendix-18 IBM mode........................................................................Appendix-18 Trademarks .....................................................................Appendix-23 Regulations............................................................................Appendix-24 INDEX CHAPTER 1 ABOUT THIS PRINTER 1 C H A PTER 1 A B O U T TH I S PR I N TER CHAPTER 1 ABOUT THIS PRINTER What is included in the carton Components When you unpack the printer, check to see that you have all of the following parts. 4 1 5 6 3 Fig. 1-1 2 1. Drum unit assembly (with Toner cartridge) 2. Documentation 3. CD-ROM 4. Printer 5. AC power cord 6. Paper cassette 1-1 Note · An interface cable is not a standard accessory. Some computers have both a USB and a parallel port. Please purchase the appropriate cable for the interface you intend to use. Most existing parallel cables support bi-directional communication, but some might have an incompatible pin assignment or may not be IEEE 1284-compliant. Do not use a parallel cable that is longer than 3 metres (10 feet). The power cord may differ slightly from this figure depending on the country where you purchased the printer. When you use a USB cable, make sure to use a high speed twisted cable (12Mbps), and connect it to the USB connector of your PC. Do not use the USB connector on the front of your PC or on the iMac's keyboard) · · · 1-2 CHAPTER 1 ABOUT THIS PRINTER What is included on the CD-ROM (For Windows user) 1 3 4 2 5 6 1-3 1 Initial setup See the setup process from hardware setup to driver installation on a video. 2 Install software For general users Printer driver (For more information, see Chapter 2) Automatic E-mail Printing For administrators Network utility (For Administrator) · BRAdmin Professional · Network Printer Driver Wizard · Network Print Software · Storage Manager 3 Manual User's Guide Network guide Technical Reviewer's Guide 4 Brother Solutions Center Introduction to our user support web page. You can easily access it and receive the latest drivers and information for this printer. 1-4 CHAPTER 1 ABOUT THIS PRINTER 5 Maintenance Tutorial See the maintenance videos for this printer. We recommend that you view the videos before getting started. 6 Make Disk sets If you do not have a CD-ROM drive, copy the contents of the CD-ROM to floppy disks. 1-5 What is included on the CD-ROM (For Macintosh users) 2 1 1 4 5 6 1 Initial setup & Maintenance Tutorial See the maintenance operations required for this printer in the video movie. We recommend that you look at the video first before getting started. 2 Printer Driver Installer For more information, See Chapter 2. 3 BR-Script PPD Installer Printer driver (For more information, see Chapter 2) This printer has support for Mac OS 8.51, 8.6, 9.0 and 9.04. 1-6 CHAPTER 1 ABOUT THIS PRINTER 4 Manual User's Guide Network guide Technical Reviewer's Guide 5 Brother Solutions Center 6 Read me 1-7 General View 1 7 2 6 4 8 3 5 Fig. 1-2 1 2 3 4 5 6 7 8 Face down output tray Control panel Multi-purpose tray Cover release button Paper cassette Front cover Extension flap Multi-purpose tray extension 1-8 CHAPTER 1 ABOUT THIS PRINTER 11 15 18 10 9 12 13 14 17 16 Fig. 1-3 9 10 11 12 13 14 15 16 17 18 Interface cover PCB access plate Parallel interface connector USB connector Power switch AC power inlet Face up output tray Paper adjustment lever for duplex printing Duplex tray Face up tray extension 1-9 Positioning the printer Please take note of the following before using the printer. Power supply Use the printer within the specified power range. AC power: Frequency: AC 220-240 V or AC 100-120 V 50/60 Hz The power cord, including extensions, should not exceed 5 metres (16.5 feet). Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder, etc. If it is unavoidable that you must use the printer with these appliances, we recommend that you use a voltage transformer or a high-frequency noise filter. Use a voltage regulator if the power source is not stable. 1-10