Brother Laser Printer HL-1800 series USER'S GUIDE Please read this guide thoroughly before you use the printer. You can print or view this guide from the CD-ROM at any time. Please keep the CD-ROM in a convenient place for quick and easy reference at all times. Version 2 Laser Printer HL-1800 series USER'S GUIDE (For USA & Canada only) IMPORTANT NOTE: If you have any questions about using your printer, you must call while you are in the country where you purchased the machine. In USA In Canada 1-800-276-7746 1-800-853-6660 1-514-685-6464 In Montreal If you have any comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In Canada BROTHER FAX-BACK SYSTEM Brother Customer Service has set up an easy-to-use fax-back system so you can get instant answers to common technical questions and information about our products. This is available 24 hours a day, 7 days a week. We can send the information to any fax machine, not just the one from which you are calling. Call and follow the voice prompts to receive faxed instructions on how to use the system and your index of fax-back subjects. In USA In Canada 1-800-521-2846 1-800-685-5381 1-514-685-5381 In Montreal DEALERS/SERVICE CENTERS (USA only) For the name of a Brother authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660. INTERNET ADDRESS Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support, Technical Questions and Driver Updates: http://solutions.brother.com (USA only) For Brother Accessories and Supplies: http://www.brothermall.com i Definitions of Warnings, Cautions and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. ii To Use the Printer Safely Warning After you have just used the printer, some internal parts of the printer are extremely HOT! When you open the covers of the printer, never touch the shaded parts shown in the following illustrations. ! Caution After you have just used the printer, some internal parts of the printer are extremely HOT! Wait for the printer to cool down before you touch the internal parts of the printer. iii TABLE OF CONTENTS Definitions of Warnings, Cautions and Notes .................................... ii To Use the Printer Safely ................................................................. iii TABLE OF CONTENTS ................................................................... iv CHAPTER 1 ABOUT THIS PRINTER What Is in the Carton................................................ 1-1 Components...................................................................................1-1 General View..................................................................................1-3 Positioning the Printer .............................................. 1-5 Power supply..................................................................................1-5 Environment ...................................................................................1-6 What Kind of Paper Can I Use? ............................... 1-7 Type and Size of Paper..................................................................1-7 Choose the Paper Size, Media Type and so on in the Printer Driver Settings ..........................................................................................1-9 PCL Driver ..................................................................................................... 1-9 PS Driver ..................................................................................................... 1-10 Macintosh Driver.......................................................................................... 1-11 Printable Area.............................................................................................. 1-13 Printing from the Paper Cassette .................................................1-14 Printing from the Multi-purpose Tray ............................................1-17 Printing to the Face Up Output Tray (Face up printing) ...............1-20 Printing Envelopes .......................................................................1-22 Printing on Labels and Transparencies ........................................1-27 Printing on Both Sides of the Paper (Duplex printing) .................1-30 Booklet Printing (For PCL Driver Only).........................................1-34 Manual Feed ................................................................................1-36 iv 2 CHAPTER 2 DRIVER AND SOFTWARE Printer Driver ............................................................ 2-1 Features in the PCL Printer Driver (Windows® Users Only) ...........2-2 Basic Tab ....................................................................................................... 2-2 Advanced Tab ................................................................................................ 2-3 Accessories ................................................................................................... 2-8 Support Tab ................................................................................................... 2-9 Features in the PS Printer Driver (Windows® Users Only) ...........2-10 Details Tab ................................................................................................... 2-10 Paper Tab .................................................................................................... 2-11 Graphics ...................................................................................................... 2-12 Device Options ............................................................................................ 2-13 Features in the PS Printer Driver (Mac OS® 8.6 to 9.2/Mac OS® X 10.1 only)...................................2-14 Page Setup.................................................................................................. 2-14 Layout.......................................................................................................... 2-15 Specific Options........................................................................................... 2-16 Software for Networks ..................................................................2-17 Software installation for Windows Computers ..............................2-18 Software Installation for Macintosh Computers ............................2-19 Apple LaserWriter 8 Driver .......................................................................... 2-19 PostScript Printer Description Files (PPDs)................................................. 2-19 Automatic Emulation Selection............................... 2-20 Automatic Interface Selection................................. 2-21 Printer Settings....................................................... 2-22 Factory Settings ...........................................................................2-22 v CHAPTER 3 CONTROL PANEL Control Panel............................................................ 3-1 Buttons ..................................................................... 3-2 Go Button .......................................................................................3-3 Job Cancel Button ..........................................................................3-4 Reprint Button ................................................................................3-5 Reprinting the Last JOB ................................................................................ 3-6 Printing SECURE Data.................................................................................. 3-8 Menu (+ / -- / Set / Back) Button ...................................................3-11 + / ­ Button .................................................................................................. 3-11 Set Button.................................................................................................... 3-12 Back Button ................................................................................................. 3-12 LED ........................................................................ 3-13 DATA - Orange LED..................................................................................... 3-13 LCD Display ........................................................... 3-14 BACK LIGHTS .............................................................................3-14 Printer Status Messages ............................................................................. 3-15 How to Use the Control Panel ......................................................3-16 Control Panel Menus....................................................................3-18 INFORMATION............................................................................................ 3-19 PAPER......................................................................................................... 3-20 QUALITY ..................................................................................................... 3-20 SETUP......................................................................................................... 3-21 PRINT MENU .............................................................................................. 3-22 NETWORK .................................................................................................. 3-26 INTERFACE................................................................................................. 3-27 RESET MENU ............................................................................................. 3-28 Set IP Address............................................................................................. 3-29 About Emulation Modes .............................................................................. 3-30 List of Factory Settings ................................................................................ 3-31 vi CHAPTER 4 OPTIONS Optional Accessories................................................ 4-1 Lower Tray Unit (LT-500) ......................................... 4-2 Installing the Lower Tray Unit .........................................................4-3 Network Option NC-4100h (For HL-1850 User Only)4-5 Installing the Network Board...........................................................4-5 RAM Expansion........................................................ 4-9 Installing Additional Memory.........................................................4-13 IrDA Interface (IR-1000) ......................................... 4-16 Optional Font Package (BS-3000).......................... 4-17 CHAPTER 5 ROUTINE MAINTENANCE Replacing the Consumables..................................... 5-1 Replacing Maintenance Parts........................................................................ 5-2 Toner Cartridge.............................................................................................. 5-3 TONER LOW Message.................................................................................. 5-4 TONER EMPTY Message ............................................................................. 5-5 Replacing the Toner Cartridge....................................................................... 5-5 CHANGE DRUM SOON Message............................................................... 5-11 Replacing the Drum Unit ............................................................................. 5-11 Cleaning .......................................................................................5-14 Cleaning the Printer Exterior ....................................................................... 5-14 Cleaning the Printer Interior ........................................................................ 5-15 Cleaning the Corona Wire ........................................................................... 5-17 Maintenance Messages................................................................5-19 vii CHAPTER 6 TROUBLESHOOTING LCD Messages......................................................... 6-1 Error Messages ..............................................................................6-1 Maintenance Messages..................................................................6-3 Service Call Messages ...................................................................6-4 Troubleshooting Paper Handling .............................. 6-5 Paper Jams and How to Clear Them ....................... 6-6 JAM TRAY1 ...................................................................................6-7 JAM TRAY2 ...................................................................................6-9 JAM MP TRAY .............................................................................6-10 JAM INSIDE .................................................................................6-11 JAM REAR ...................................................................................6-13 JAM DUPLEX...............................................................................6-17 PAPER JAM.................................................................................6-20 Improving the Print Quality ..................................... 6-23 How to Print Correctly ............................................ 6-29 Other Problems ...................................................... 6-30 For DOS Users.............................................................................6-30 BR-Script 3 Language ..................................................................6-31 viii APPENDIX Printer Specifications................................................A-1 Print Media and Size ..................................................................... A-5 What Is Important When You Choose Paper to Use with This Printer.................................................................................... A-8 Emulation Modes....................................................A-11 HP LaserJet Mode....................................................................................... A-11 BR-Script 3 Mode ........................................................................................ A-11 EPSON FX-850 and IBM Proprinter XL Modes........................................... A-12 Resident Fonts .......................................................A-13 66 Scalable and 12 Bitmapped Fonts.......................................... A-13 HP LaserJet, EPSON FX-850 and IBM Proprinter XL Modes ..................... A-13 BR-Script 3 Mode ........................................................................................ A-15 Symbol Sets / Character Sets ................................A-16 OCR Symbol Sets ....................................................................... A-16 HP LaserJet Mode....................................................................... A-17 EPSON Mode.............................................................................. A-18 IBM Mode.................................................................................... A-18 Trademarks ................................................................................. A-23 Regulations ............................................................A-24 INDEX ................................................................. I-1 ix CHAPTER 1 ABOUT THIS PRINTER C H A PTER 1 A B O U T TH I S PR I N TER 1 What Is in the Carton Components When you unpack the printer, check to see that you have all of the following parts. 4 1 5 6 3 Fig. 1-1 2 1. 2. 3. 4. 5. 6. Drum Unit Assembly (with Toner Cartridge) Documentation CD-ROM Printer AC Power Cord Paper Cassette 1-1 Note · An interface cable is not a standard accessory. Some computers have both a USB and a parallel port. Please purchase the appropriate cable for the interface you intend to use. Most parallel cables support bidirectional communication, but some might have an incompatible pin assignment or may not be IEEE 1284-compliant. Do not use a parallel cable that is longer than 3 metres (10 feet). The power cord may differ slightly from this figure depending on the country where you purchased the printer. When you use a USB cable, make sure to use a high-speed twisted cable (12Mbps), and connect it to the USB connector of your PC. Do not use the USB connector on the front of your PC or on the iMac's keyboard. · · · 1-2 CHAPTER 1 ABOUT THIS PRINTER General View Fig. 1-2 1 2 3 4 5 6 7 8 Control Panel Cover Release Button Paper Cassette Multi-purpose Tray Extension Flap Front cover Multi-purpose Tray Extension Face Down Output Tray 1-3 Fig. 1-3 9 10 11 12 13 14 15 16 17 18 Interface Cover Parallel Interface Connector USB Connector PCB Access Plate Power Switch AC Power Inlet Duplex Tray Paper Adjustment Lever for Duplex Printing Face Up Output Tray Face Up Tray Extension 1-4 CHAPTER 1 ABOUT THIS PRINTER Positioning the Printer Please note the following before using the printer. Power supply Use the printer within the specified power range: AC power: · AC 220-240 V 50/60 Hz or · AC 100-120 V 50/60 Hz The power cord, including extensions, should not exceed 5 metres (16 ½ feet). Do not share the same power circuit with other high-power appliances such as an air conditioner, copier, shredder and so on. If you cannot avoid using the printer with these appliances, we recommend that you use an isolation transformer or a high-frequency noise filter. Use a voltage regulator if the power source is not stable. 1-5 Environment Use the printer only within the following ranges of temperature and humidity: Ambient temperature: Ambient humidity: 10°C to 32.5°C (50°F to 90.5°F) 20% to 80% (without condensation) Do not block the air exit on top of the printer. Do not place objects on top of the printer, especially on the air vent. Ventilate the room in which you use the printer. Do not put the printer in direct sunlight. Use a blind or a heavy curtain to protect the printer from direct sunlight if you have to put the printer near a window. Do not install the printer near devices that contain magnets or generate magnetic fields. Do not drop, bang or shake the printer. Do not expose the printer to open flames or salty or corrosive gases. Put the printer on a flat, horizontal surface. Keep the printer clean. Do not install the printer in a dusty place. Do not install the printer near an air conditioner. Do not put the printer where the air vent of the printer can be blocked. Keep a gap of approximately 100 mm (4 inches) between the air vent and the wall. 1-6 CHAPTER 1 ABOUT THIS PRINTER What Kind of Paper Can I Use? Type and Size of Paper The names we used for the paper trays and their LCD panel descriptions are shown below: Upper Paper Tray Multi-purpose Tray Optional Lower Tray Tray 1 MP tray Tray 2 The printer usually loads paper from the installed Multi-purpose Tray, Upper Paper Tray or Optional Lower Paper Tray. Note Use your computer to view each selection in the following table Click on the ticks in the following table when you want to see detailed information about each selection. Media Type Plain Paper Recycled Paper Bond Paper Thick Paper Transparencies Tray 1 MP tray Tray 2 Duplex Printing Select the Media Type from the printer driver Plain paper Plain paper Bond paper Thick paper or Thicker paper Transparencies Label Envelopes Plain paper Envelopes Envelopes ­ Thin Envelopes - Thick Thick paper or Thicker paper Card Stock 1-7 Upper Paper Tray (Tray 1) Multi-purpose Tray (MP Tray) Width: 70 to 216 mm (2.75 to 8.5 in.) Length: 116 to 356 mm (4.57 to 14.0 in.) 100 sheets 2 (80 g/m or 21 lbs.) Legal : 30 8.5 x 13 in. : 30 labels : 10 Optional Lower Tray Unit (Tray 2) A4, Letter, Legal, B5 (JIS), B5 (ISO), Executive, A5 Duplex Printing A4, Letter, Legal Paper Size A4, Letter, Legal, 8.5 x 13 in., B5 (JIS), B5 (ISO), Executive, A5, A6, B6 Capacity 250 sheets 2 (80 g/m or 21 lbs.) 250 sheets 2 (80 g/m or 21 lbs.) We recommend the following print methods (output tray) for each paper media type: Media Type Paper Output Face Down Face up Notes Plain Paper Thick Paper Recycled Paper Transparencies Label Envelopes Card Stock 60 g/m to 105 g/m (16 to 28 lbs.) 2 2 2 105 g/m to 161 g/m (28 to 43 lbs.) 2 OHP films Note · · When you print on a double-flap envelope, place it side ways in the Multi-purpose Tray. You can set the priority of the paper sources in Paper Mode from the Control Panel. For more information about the paper settings, see Chapter 3. 1-8 CHAPTER 1 ABOUT THIS PRINTER Choose the Paper Size, Media Type and so on in the Printer Driver Settings Before printing, choose the Paper size, Media type, Paper Source in the Printer Driver. ! PCL Driver Select the Paper Size and Layout (Multiple Page). Select the Orientation, number of Copies and Media Type. Select the Paper Source. 1-9 ! PS Driver Select the Paper size. Select the Layout and Orientation. Select the Paper source and number of Copies. Select the Printer features, and then select the Media Type. 1-10