Brother Color Laser Printer HL-3450CN Series User's Guide Version 0 Before you can use the printer, you must set up the hardware and install the driver. Please refer to the Quick Setup Guide while setting up the printer. Please read this manual thoroughly before using the printer. Keep the CD-ROM in a convenient place for quick and easy reference at all times. Please visit our user support web site, Brother Solutions Center, at http://solutions.brother.com. You can download driver updates and product information. Trademarks Brother is a registered trademark of Brother Industries, Ltd. Apple and LaserWriter are registered trademarks, and TrueType is a trademark of Apple Computer, Inc. Centronics is a trademark of Genicom Corporation. EPSON is a registered trademark, and FX-850 and FX-80 are trademarks of Seiko Epson Corporation. Hewlett-Packard, HP, PCL5C, PCL 5e, PCL 6 and PCL are registered trademarks, and HP LaserJet 5, HP LaserJet 4+, HP LaserJet Plus, HP LaserJet II, HP LaserJet IID, HP LaserJet IIID, HP-GL, HPGL/2, and Bi-Tronics are trademarks of Hewlett-Packard Company. IBM, Proprinter XL, Proprinter, and IBM/PC are registered trademarks of International Business Machines Corporation. Intellifont is a registered trademark of AGFA Corporation, a division of Miles, Inc. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. PostScript is a registered trademark of Adobe Systems Incorporated. This printer contains UFST and Micro Type from Agfa Division. PANTONE Colors generated by the HL-3450CN are four- and /or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate color. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantonelicensed software packages. Contact Pantone Inc. for a current list of qualified licensees. ® All trademarks noted herein are either the property of Brother Industries, Ltd., PANTONE and other Pantone, Inc. trademarks are the property of Pantone, Inc. ©Pantone, Inc., 1988 ENERGY STAR is a U.S. registered mark. All other terms and brand and product names mentioned in this User's Guide are registered trademarks or trademarks of their respective companies. Compilation and Publication Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. ©2001 Brother Industries Ltd. Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should be adequately insured with the carrier. WARNING When shipping the Printer, the TONER CARTRIDGES and ALL CONSUMABLES must be removed from the Printer. Failure to remove the CONSUMABLE ITEMS during shipping will cause severe damage to the Printer and will VOID THE WARRANTY. Brotther Laser Priintter Bro her Laser Pr n er HL-3450CN Series User's Guide (For USA & CANADA Only) IMPORTANT INFORMATION: For technical and operational assistance, you must call the country where you purchased the printer. Calls must be made from within that country. In USA: In Canada: 1-800-276-7746 1-800-853-6660 514-685-6464 (In Montreal) If you have comments or suggestions, please write us at: In USA: Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In Canada: FAX-BACK SYSTEM Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one from which you are calling. Call and follow the voice prompts to receive faxed instructions on how to use the system and your index of fax-back subjects. In USA: In Canada: 1-800-521-2846 1-800-685-5381 1-514-685-5381 (In Montreal) DEALERS/SERVICE CENTERS (USA Only) For the name of a Brother authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada Only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESSES Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com (USA Only) For Brother Accessories & Supplies: http://www.brothermall.com i DEFIINIITIIONS OF WARNIINGS, CAUTIIONS, AND NOTES EF N T ONS OF ARN NGS AUT ONS AND OTES The following conventions are used in this User's Guide: ! Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. TO USE THE PRIINTER SAFELY O SE THE R NTER AFELY ! Warning This printer is heavy and weighs approximately 56kg (124 lbs). When you move or lift this printer, be sure at least two people lift it together. ! Warning The Fusing Unit becomes extremely HOT (approx. 150°C) during operation. Wait until it has cooled down sufficiently (about 20 minutes) before replacing consumable items. ii ! Warning HARMFUL OZONE GAS Inhalation of an excessive amount of ozone can adversely affect your respiratory system. An Ozone Filter is included to reduce ozone exhaust. This filter must be replaced periodically in accordance with the instructions found in your User's Guide. ! Warning If the printer becomes hot, blows smoke, or generates obscure odor, turn the printer off immediately and unplug the printer. Contact your dealer. ! Warning If metal objects, water or other liquids get inside the printer, turn the printer off immediately and unplug the printer. Contact your dealer. ! Warning Do not put consumable items such as the Toner Cartridges and the Waste Toner Pack into a fire. Some consumables can be flammable under certain conditions. ! Warning Do not look directly at the laser beam light. It might cause damage to your eyesight. Do not remove or break open the printer's safety interlocks. ! Warning Do not run the printer with the Top Cover, Front Cover and Rear Access Covers open and the interlocks removed. ! Warning Turn off the printer before replacing consumable items. ! Warning Do not place any items on the printer. iii ! Warning In case of a fuser oil spill, you must clean it up immediately. ! Warning Do not put any pressure on the Feeder Cassette or the Front Cover when it is open. If you do, you injured because the printer fall on you. iv PRIINTER DO'S AND DON'TS FOR OPTIIMUM PRIINT QUALIITY R NTER O S AND ON TS FOR PT MUM R NT UAL TY ! Caution Before you move or lift the printer, remove the Toner Cartridges, Waste Toner Pack, Oil Bottle and Fusing Unit to avoid spills. Be sure to keep the printer as level as possible. Damage caused by failure to remove the supplies will void your warranty. ! Caution Do not touch the rollers of the Fusing Unit. This can degrade print quality. v TABLE OF CONTENTS TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ABOUT THIS USER'S GUIDE ABOUT THIS PRINTER Checking the Components General View Features Options Compact Flash Card RAM Operating and Storage Environment 1-1 1-3 1-3 1-5 1-6 1-12 1-13 1-13 1-13 CHAPTER 2 DRIVER AND SOFTWARE PRINTER DRIVER ® Features in the PCL Printer Driver (Windows 95/98/Me Users Only) ® Features in the PS printer driver (Windows 95/98/Me users only) Software for networks Software for Windows Computers Software for Macintosh Computer PRINTER SETTINGS Factory Settings 2-1 2-2 2-10 2-15 2-17 2-18 2-21 2-21 CHAPTER 3 BEFORE WORKING WITH THE PRINTER AUTOMATIC EMULATION SELECTION AUTOMATIC INTERFACE SELECTION PAPER HANDLING Print Media Cassette Feed Manual Feed 3-1 3-3 3-5 3-5 3-15 3-16 vi TABLE OF CONTENTS CHAPTER 4 CONTROL PANEL OPERATION CONTROL PANEL BUTTONS Go button Job Cancel button Secure Print button Reprint button +, ­ buttons Set button Back button LEDs LCD DISPLAY LCD Messages Printer Status Messages HOW TO USE THE CONTROL PANEL PANEL SETup MENU 4-1 4-2 4-3 4-3 4-4 4-5 4-13 4-13 4-14 4-15 4-16 4-17 4-18 4-19 4-21 CHAPTER 5 MAINTENANCE REPLACING THE CONSUMABLES Toner Cartridges Oil Bottle Fuser Cleaner Waste Toner Pack OPC Belt Cartridge Ozone Filter Fusing Unit 120K Kit 240K Kit CLEANING THE PRINTER Cleaning the Printer Exterior Periodic Printer Cleaning REPACKING AND RELOCATING THE PRINTER How to Repack the Printer 5-1 5-5 5-9 5-13 5-16 5-18 5-21 5-22 5-27 5-30 5-36 5-36 5-37 5-38 5-39 vii TABLE OF CONTENTS CHAPTER 6 OPTIONS LOWER TRAY UNIT (LT-34CL) Loading Paper in the Lower Paper Cassette How to Install the Lower Tray Unit How to Clear Paper Jams in the Lower Tray Unit DUPLEX UNIT (DX-3400) COMPACTFLASH CARD / HARD DISK DRIVE (HD-6G/HD-EX) CompactFlash Card Hard Disk Drive (HD-6G / HD-EX) Selecting the Optional Fonts Installing a CompactFlash Card Installing a HDD (Hard Disk Drive) RAM EXPANSION Installing DIMMs 6-1 6-1 6-1 6-6 6-7 6-11 6-11 6-12 6-12 6-15 6-16 6-18 6-19 CHAPTER 7 TROUBLE SHOOTING TROUBLESHOOTING Error Messages Maintenance Messages Call Service Messages Paper Jams Q &A Setting Up the Printer Hardware Setting Up the Printer Paper Handling Printing Print Quality 7-1 7-1 7-4 7-5 7-8 7-20 7-20 7-21 7-22 7-23 7-24 viii TABLE OF CONTENTS APPENDIX PRINTER SPECIFICATIONS Printing Functions Electrical and Mechanical PAPER SPECIFICATIONS Paper Envelopes Labels and Overhead Transparencies SYMBOL/CHARACTER SETS OCR Symbol Sets HP PCL Mode EPSON Mode IBM Mode HP-GL Mode Symbol Sets Supported by the Printer's Intellifont Compatible Typefaces Symbol Sets Supported by the Printer's TrueTypeTM and Type 1 Font Compatible, and Original Typefaces A-1 A-1 A-2 A-3 A-4 A-6 A-7 A-8 A-9 A-9 A-10 A-12 A-13 A-14 A-15 A-17 INDEX ix REGULATIONS IMPORTANT INFORMATION: REGULATIONS ELECTRONIIC EMIISSIION NOTIICES LECTRON C M SS ON OT CES Federal Communications Commission (FCC) Compliance Notice (For U.S.A. Only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL: (908) 704-1700 declares, that the products Product Name: Model Number: Product Options: Brother Laser Printer HL-3450CN HL-3450CN ALL complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Important A shielded interface cable should be used to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. x REGULATIONS Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Declaration of Conformity (For Europe) We, Brother Industries, Ltd., 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan ...