Please read this manual thoroughly before using the printer.  HL-800/1000 Series User's Guide Keep this manual in a convenient place for quick and easy reference at all times. TABLE OF CONTENTS CHAPTER 1 INTRODUCTION .................................................................................... 1­1 ABOUT THE GUIDEBOOKS .......................................................................................... 1­1 Finding Out How to Use the Printer .............................................................................. 1­1 ABOUT YOUR PRINTER................................................................................................ 1­2 Printer Overview............................................................................................................ 1­2 System Requirements in Brother Printing Solution for Windows ................................. 1­3 Features.......................................................................................................................... 1­3 OPERATING AND STORAGE ENVIRONMENT.......................................................... 1­7 Power Supply................................................................................................................. 1­ 7 Environment .................................................................................................................. 1­ 7 CHAPTER 2 PAPER HANDLING................................................................................ 2­1 PAPER SPECIFICATIONS .............................................................................................. 2­1 MULTI-PURPOSE SHEET FEEDER............................................................................... 2­5 Loading Paper into the Feeder....................................................................................... 2­6 Two Side Printing (Manual Duplexing) ........................................................................ 2­8 MANUAL FEED SLOT.................................................................................................... 2­9 OUTPUT TRAY AND PAPER SUPPORT WIRE ......................................................... 2­11 CHAPTER 3 CONTROL PANEL ................................................................................. 3­1 LAMPS AND SWITCH .................................................................................................... 3­1 Ready (Paper) Lamp ...................................................................................................... 3­1 Data (Toner) Lamp ........................................................................................................ 3­2 Drum Lamp.................................................................................................................... 3­ 2 Alarm Lamp................................................................................................................... 3­ 2 Switch ......................................................................................................................... ... 3­3 Other Control Features .................................................................................................. 3­3 Sleep Mode ................................................................................................................ 3­3 Test Print Mode ......................................................................................................... 3­4 CHAPTER 4 OPTIONS.................................................................................................. 4­1 SERIAL INTERFACE BOARD RS-100M (HL-1040/1050 Only)................................... 4­1 Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface ............................ 4­1 Setting the Serial Interface Parameters .......................................................................... 4­2 Connecting the Serial Interface Cable ........................................................................... 4­4 ADDITIONAL MEMORY (HL-1050 Only) .................................................................... 4­6 CHAPTER 5 MAINTENANCE ..................................................................................... 5­1 REPLACING THE TONER CARTRIDGE ...................................................................... 5­1 REPLACING THE DRUM UNIT..................................................................................... 5­7 CLEANING THE PRINTER........................................................................................... 5­11 Cleaning the Printer Exterior ....................................................................................... 5­11 Cleaning the Printer Interior and Drum Unit ............................................................... 5­12 RE-PACKING THE PRINTER....................................................................................... 5­15 CHAPTER 6 TROUBLESHOOTING........................................................................... 6­1 ALARM INDICATIONS AT A GLANCE ....................................................................... 6­1 Operator Calls................................................................................................................ 6­1 Service Calls .................................................................................................................. 6­4 PAPER JAMS.................................................................................................................... 6­5 Q & A ................................................................................................................................ 6­8 Setting Up the Printer Hardware.................................................................................... 6­8 Setting Up the Printer for Windows .............................................................................. 6­8 Setting Up the Printer for DOS.................................................................................... 6­10 Setting Up the Printer for Apple Macintosh Computers ............................................. 6­11 Paper Handling ............................................................................................................ 6­11 Printing ........................................................................................................................ 6­12 Print Quality ................................................................................................................ 6­14 CHAPTER 7 APPENDIX.............................................................................................. A­1 PRINTER SPECIFICATIONS ......................................................................................... A­1 Printing ......................................................................................................................... A­1 Functions ...................................................................................................................... A­2 Electrical and Mechanical............................................................................................. A­3 PARALLEL INTERFACE SPECIFICATIONS............................................................... A­4 UNIVERSAL SERIAL BUS (USB) INTERFACE (HL-1050 Only)..................... A­6 RESIDENT FONTS ......................................................................................................... A­7 SYMBOL SETS/CHARACTER SETS ............................................................................ A-9 INDEX ......................................................................................................................Index­1 Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Inside the Printer Warning There are high voltage electrodes inside the printer. Before cleaning the printer, make sure to turn off the power switch and unplug the power cord from the power outlet. Turning off the Switch and Unplugging the Printer Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag. Failure to remove and place it in the plastic bag during shipping will cause severe damage to the Printer and will VOID THE WARRANTY. 1 Remove the drum unit. 2 Place it in the plastic bag and seal the bag completely. 3 Remove the AC cord and the extention wire of the paper tray from the printer. Re-pack the printer. See "REPACKING THE PRINTER" in Chapter 5. (For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-800-276-7746 (outside California) 714-859-9700 Ext. 329 (within California) 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Printer You have two guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and to ensure proper connection with your computer. It also contains information for installing the printer driver, fonts and Remote Printer Console Program. (HL-1040/1050 only) 2. Read this On-line User's Guide to get information about the following. · Features and operating environment requirements of your printer ­ Chapter 1 · Paper Handling ­ Chapter 2 · Control Panel ­ Chapter 3 · Options ­ Chapter 4 · Maintenance ­ Chapter 5 · Troubleshooting ­ Chapter 6 · Specifications ­ Appendices · Index 1-1 ABOUT YOUR PRINTER Printer Overview Paper Support Multi-Purpose Sheet Feeder Paper Guide Top Cover Manual Feed Slot Extension Support Wire Control Panel Output Tray Fig. 1-1 Front View RS-422A/RS-232C Serial Interface Port (HL-1040/1050 only) ON 12 345678 Parallel Interface Port Power Switch USB Port (HL-1050 Only) AC Inlet Power Cord Fig. 1-2 Rear View Note An RS-422A/RS-232C Serial Interface Port, containing an RS-422A/RS232C Slide Switch and DIP Switches for Serial setting is optionally available for the HL-1040/1050 series printers only. Some models may have this option pre-installed. 1-2 System Requirements in Brother Printing Solution for Windows Check the following system requirements to setup and operate the printer in Brother Printing Solution for Windows: IBM PC or compatible with 80486 SX or higher microprocessor Parallel interface (or printer port) 4 MB or more of memory (8 MB recommended) 10 MB of space available on your hard disk for the printer driver and all fonts Microsoft Windows 95/98, 3.1/3.11 or Windows NT 4.0 ! Caution The HL-820/1020 printer has been designed specifically for Windows 95/98, 3.1/3.11 and Windows NT 4.0. It cannot work in a DOS environment such as MS-DOS. Featur ...