User manual BROTHER HL-820

Please read this manual thoroughly before using the printer.  HL-800/1000 Series User's Guide Keep this manual in a convenient place for quick and easy reference at all times. TABLE OF CONTENTS CHAPTER 1 INTRODUCTION .................................................................................... 1­1 ABOUT THE GUIDEBOOKS .......................................................................................... 1­1 Finding Out How to Use the Printer .............................................................................. 1­1 ABOUT YOUR PRINTER................................................................................................ 1­2 Printer Overview............................................................................................................ 1­2 System Requirements in Brother Printing Solution for Windows ................................. 1­3 Features.......................................................................................................................... 1­3 OPERATING AND STORAGE ENVIRONMENT.......................................................... 1­7 Power Supply................................................................................................................. 1­ 7 Environment .................................................................................................................. 1­ 7 CHAPTER 2 PAPER HANDLING................................................................................ 2­1 PAPER SPECIFICATIONS .............................................................................................. 2­1 MULTI-PURPOSE SHEET FEEDER............................................................................... 2­5 Loading Paper into the Feeder....................................................................................... 2­6 Two Side Printing (Manual Duplexing) ........................................................................ 2­8 MANUAL FEED SLOT.................................................................................................... 2­9 OUTPUT TRAY AND PAPER SUPPORT WIRE ......................................................... 2­11 CHAPTER 3 CONTROL PANEL ................................................................................. 3­1 LAMPS AND SWITCH .................................................................................................... 3­1 Ready (Paper) Lamp ...................................................................................................... 3­1 Data (Toner) Lamp ........................................................................................................ 3­2 Drum Lamp.................................................................................................................... 3­ 2 Alarm Lamp................................................................................................................... 3­ 2 Switch ......................................................................................................................... ... 3­3 Other Control Features .................................................................................................. 3­3 Sleep Mode ................................................................................................................ 3­3 Test Print Mode ......................................................................................................... 3­4 CHAPTER 4 OPTIONS.................................................................................................. 4­1 SERIAL INTERFACE BOARD RS-100M (HL-1040/1050 Only)................................... 4­1 Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface ............................ 4­1 Setting the Serial Interface Parameters .......................................................................... 4­2 Connecting the Serial Interface Cable ........................................................................... 4­4 ADDITIONAL MEMORY (HL-1050 Only) .................................................................... 4­6 CHAPTER 5 MAINTENANCE ..................................................................................... 5­1 REPLACING THE TONER CARTRIDGE ...................................................................... 5­1 REPLACING THE DRUM UNIT..................................................................................... 5­7 CLEANING THE PRINTER........................................................................................... 5­11 Cleaning the Printer Exterior ....................................................................................... 5­11 Cleaning the Printer Interior and Drum Unit ............................................................... 5­12 RE-PACKING THE PRINTER....................................................................................... 5­15 CHAPTER 6 TROUBLESHOOTING........................................................................... 6­1 ALARM INDICATIONS AT A GLANCE ....................................................................... 6­1 Operator Calls................................................................................................................ 6­1 Service Calls .................................................................................................................. 6­4 PAPER JAMS.................................................................................................................... 6­5 Q & A ................................................................................................................................ 6­8 Setting Up the Printer Hardware.................................................................................... 6­8 Setting Up the Printer for Windows .............................................................................. 6­8 Setting Up the Printer for DOS.................................................................................... 6­10 Setting Up the Printer for Apple Macintosh Computers ............................................. 6­11 Paper Handling ............................................................................................................ 6­11 Printing ........................................................................................................................ 6­12 Print Quality ................................................................................................................ 6­14 CHAPTER 7 APPENDIX.............................................................................................. A­1 PRINTER SPECIFICATIONS ......................................................................................... A­1 Printing ......................................................................................................................... A­1 Functions ...................................................................................................................... A­2 Electrical and Mechanical............................................................................................. A­3 PARALLEL INTERFACE SPECIFICATIONS............................................................... A­4 UNIVERSAL SERIAL BUS (USB) INTERFACE (HL-1050 Only)..................... A­6 RESIDENT FONTS ......................................................................................................... A­7 SYMBOL SETS/CHARACTER SETS ............................................................................ A-9 INDEX ......................................................................................................................Index­1 Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Inside the Printer Warning There are high voltage electrodes inside the printer. Before cleaning the printer, make sure to turn off the power switch and unplug the power cord from the power outlet. Turning off the Switch and Unplugging the Printer Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag. Failure to remove and place it in the plastic bag during shipping will cause severe damage to the Printer and will VOID THE WARRANTY. 1 Remove the drum unit. 2 Place it in the plastic bag and seal the bag completely. 3 Remove the AC cord and the extention wire of the paper tray from the printer. Re-pack the printer. See "REPACKING THE PRINTER" in Chapter 5. (For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-800-276-7746 (outside California) 714-859-9700 Ext. 329 (within California) 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS Finding Out How to Use the Printer You have two guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and to ensure proper connection with your computer. It also contains information for installing the printer driver, fonts and Remote Printer Console Program. (HL-1040/1050 only) 2. Read this On-line User's Guide to get information about the following. · Features and operating environment requirements of your printer ­ Chapter 1 · Paper Handling ­ Chapter 2 · Control Panel ­ Chapter 3 · Options ­ Chapter 4 · Maintenance ­ Chapter 5 · Troubleshooting ­ Chapter 6 · Specifications ­ Appendices · Index 1-1 ABOUT YOUR PRINTER Printer Overview Paper Support Multi-Purpose Sheet Feeder Paper Guide Top Cover Manual Feed Slot Extension Support Wire Control Panel Output Tray Fig. 1-1 Front View RS-422A/RS-232C Serial Interface Port (HL-1040/1050 only) ON 12 345678 Parallel Interface Port Power Switch USB Port (HL-1050 Only) AC Inlet Power Cord Fig. 1-2 Rear View Note An RS-422A/RS-232C Serial Interface Port, containing an RS-422A/RS232C Slide Switch and DIP Switches for Serial setting is optionally available for the HL-1040/1050 series printers only. Some models may have this option pre-installed. 1-2 System Requirements in Brother Printing Solution for Windows Check the following system requirements to setup and operate the printer in Brother Printing Solution for Windows: IBM PC or compatible with 80486 SX or higher microprocessor Parallel interface (or printer port) 4 MB or more of memory (8 MB recommended) 10 MB of space available on your hard disk for the printer driver and all fonts Microsoft Windows 95/98, 3.1/3.11 or Windows NT 4.0 ! Caution The HL-820/1020 printer has been designed specifically for Windows 95/98, 3.1/3.11 and Windows NT 4.0. It cannot work in a DOS environment such as MS-DOS. Features This printer has the following features: t High Resolution and Fast Printing Speed HL-820 : True 600 dots per inch (dpi) with microfine toner and up to 8 pages per minute (ppm) printing speed (A4 or Letter paper). HL-1020 : True 600 dots per inch (dpi) with microfine toner and up to 10 pages per minute (ppm) printing speed (A4 or Letter paper). HL-1040 : True 600 dots per inch (dpi) with microfine toner and up to 10 pages per minute (ppm) printing speed (A4 or Letter paper). HL-1050 : True 600 dots per inch (dpi) and 1200 x 600 dpi for graphics with microfine toner and up to 10 pages per minute (ppm) printing speed (A4 or Letter paper). t Versatile Paper Handling The printer has a multi-purpose sheet feeder and straight paper path mechanism. Using this mechanism, you can load A4, letter, legal, B5, A5, A6 and executive sizes of paper, and various types of paper including envelopes, organizer paper, and your custom paper size. The multi-purpose sheet feeder also allows manual paper loading, so you can also use labels and transparencies. 1-3 t Enhanced Printing Performance and User-Friendly Operation for ® Windows The dedicated printer driver and TrueType-compatible fonts for ® Microsoft Windows 95/98 and Windows 3.1 are available on the floppy disk and CD-ROM supplied with your printer. You can easily install them into your Windows system using our installer program. The driver supports our unique compression mode to enhance printing speed in Windows applications and allows you to choose various printer settings including toner saving mode, custom paper size, sleep mode, gray scale adjustment, resolution and so forth. You can easily set these print options through the Printer Setup Menu within the Windows Control Panel. t (For HL-1040/1050 Only) Remote Printer Console Program for DOS The utility program, Remote Printer Console (RPC), is available on a floppy disk supplied with your printer. When you operate your computer in the DOS (Disk Operating System) environment, this program allows you to easily change the default settings of the printer such as fonts, page setup, emulations and so on. This program also provides a status monitor program, which is a Terminate-and-Stay Resident (TSR) program. It can monitor the printer status while running in the background and report the current status or errors on your computer screen. t (For HL-1040/1050 Only) Popular Printer Emulation Support These printers support the following popular printer emulation modes. The HL-1040 supports HP LaserJet IIP, Epson FX-850, and IBM Proprinter XL. The HL-1050 supports HP LaserJet 6P/6L, Epson FX-850 and IBM Proprinter XL. When you use DOS application software or Windows version 3.0 or earlier, you can use any of these emulations to operate the printer. The printer also supports auto-emulation switching between HP and Epson or HP and IBM. If you want to select the printer emulation, you can do it using the Remote Printer Console Program. 1-4 t Printer Status Monitor with Bi-directional Parallel Interface The printer driver can monitor your printer's status using bidirectional parallel communications. A high quality bi-directional parallel printer cable is recommended. The printer status monitor program can show the current status of your printer. When printing, the animated dialog box appears on your computer screen to show the current printing process. If an error occurs, a dialog box will appear to let you know what to correct. For example: when your printer is out of paper, the dialog box will display "Paper Empty" and instructions for the proper corrective action. t (For HL-1050 Only) USB Interface The Universal Serial Bus Interface is an interface which allows the printer to connect to multiple peripheral devices. t (For HL-1050 Only) High Resolution Control & Advanced Photoscale Technology High resolution control (HRC) technology provides clear and crisp printouts. Use this function to get smooth text print quality. Advanced Photoscale Technology enables the printer to print graphics in 256 grayscales, producing nearly photographic quality. Use this function when you want to print photographic images. t (For HL-1040/1050 Only) ® Optional Apple Macintosh Interface An optional Apple Macintosh serial interface is available, which allows your printer to be connected to Apple Macintosh computers. With this option, you can use your printer with both an IBM PC, or compatible, and an Apple Macintosh at the same time. This optional interface board can be used as an RS-422A interface for Macintosh or an RS-232C serial interface for an IBM PC or compatible. t Enhanced Memory Management The printer provides its own data compression technology in the printer hardware and the supplied printer driver software, which can automatically compress graphic data and font data efficiently into the printer's memory. You can avoid memory errors and print most full page 600 dpi graphic and text data, including larger fonts, with the printer's standard memory. 1-5 t Environment-Friendly Economy Printing Mode This feature will cut your printing cost by saving toner. It is useful to obtain draft copies for proof-reading. You can select from two economy modes--25% toner saving and 50% toner saving--through the Windows printer driver supplied with your printer. Sleep Mode (Power Save Mode) When the printer is not used for a certain amount of time, sleep mode automatically reduces power consumption. The printer consumes less than 13 W when in sleep mode. Low Running Cost Since the toner cartridge is separate from the drum unit, you need to replace only the toner cartridge after approximately 2,400 pages, which is cost effective and ecologically friendly. (Some models are supplied with a starter toner cartridge which must be replaced after 1,000 pages.) The actual number of pages printed with each toner cartridge may vary depending on your average type of print job. 1-6 OPERATING AND STORAGE ENVIRONMENT Please take note of the following before using the printer. Power Supply Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your country Frequency: 50/60 Hz (220 V­ 240 V) or 50/60 Hz (110­120 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder and so on. If it is unavoidable that you must use the printer with these appliances, it is recommended that you use an isolation transformer or a high-frequency noise filter. Use a voltage regulator if the power source is not stable. Environment The printer should be installed near a power outlet, which is easily accessible. Use the printer only within the following ranges of temperature and humidity. Ambient temperature: 10°C to 32.5°C (50°F to 90.5°F) Ambient humidity: 20% to 80% (without condensation) The printer should be used in a well ventilation room. Place the printer on a flat, horizontal surface. Keep the printer clean. Do not place the printer in a dusty place. Do not place the printer where the ventilation hole of the printer is blocked. Do not place the printer where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window. Do not place the printer near devices that contain magnets or generate magnetic fields. 1-7 Do not subject the printer to strong physical shocks or vibrations. Do not expose the printer to open flames or salty or corrosive gasses. Do not place objects on top of the printer. Do not place the printer near an air conditioner. Keep the printer horizontal when carrying. Do not cover the slots in the top cover. 1-8 CHAPTER 2 PAPER HANDLING CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS The printer can handle paper that has the following specifications. Paper Type Cut sheet Envelopes Organizer Labels and Transparencies Paper Size A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches) DL, C5, COM-10, Monarch, 9" x 12" ® Day-Timer J, K, L (70-216 x 127-356 mm, 2.75-8.5 x 5-11 inches) A4, Letter (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches) Paper Capacity in Feeder Multi-purpose Sheet Feeder: A4/Letter paper: Up to 22 mm (0.87 inch) in height (up to the mark) 2 Approx. 200 sheets of 75 g/m (20 lb.) 2 30 sheets of 157 g/m (42 lb.) A4/Letter paper Legal paper: 100 sheets Envelopes, Organizer:10 sheets 2 Output Tray: Approx. 100 sheets of 75 g/m (20 lb.) A4/Letter paper Cut Sheet 2 60 to 157 g/m (16 to 42 lb.) 0.03 to 0.08 in. (0.08 to 0.2 mm) 4% to 6% by weight Envelope 2 75 to 90 g/m (20 to 24 lb.) single thickness 0.0033 to 0.0058 in. (0.084 to 0.14 mm) single thickness 4% to 6% by weight Basis Weight Caliper Moisture Content Recommended paper Cut sheet: Xerox 4200 (in USA) / Xerox 80 Premier Paper (in Europe) or equivalent Label: Avery laser label or equivalent Transparency: 3M CG3300 or equivalent 2-1 USER'S GUIDE Remarks It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this printer before purchasing large quantities. Avoid using coated paper, such as vinyl coated paper. Avoid using preprinted or highly textured paper. Use a recommended type of paper, especially plain paper and transparencies, for optimum printing. For more information on paper specifications, consult your nearest authorized sales representative or the place you purchased your printer. If the paper has problems feeding from the multi-purpose sheet feeder, use the manual feed slot and try again. Use neutral paper. Do not use acid paper to avoid any damage to the printer drum unit. You can use recycled paper in this printer. Make sure to select the appropriate media type in the printer driver for optimum printing. The print quality might be degraded or the life of drum unit might be shortened with the following usage. Using paper with narrower width than A4/Letter continuously Using the printer for a special job (i.e. printing of name cards etc.) Cut Sheet We recommend you use long-grained paper for the best print quality. If you are using short-grained paper, it could be the cause of paper jams. Labels / Transparencies Avoid feeding labels with carrier sheets exposed, or your printer will be damaged. We recommend you use label or transparencies which are designed for use in laser printers. 2-2 CHAPTER 2 PAPER HANDLING Special Paper Before using paper with holes such as organizer sheets, you must fan the stack well to avoid paper jams and misfeeds. Do not use organizer sheets that are stuck together. The paste used might cause damage to the printer. Before using any paper, make sure that it is not curled. If it is, you should straighten the paper as much as possible. Feeding curled paper can cause paper jams and misfeeds. Fig. 2-1 Fan the Paper and Straighten the Paper The printer can handle 9" width paper. However, you may get stains on the paper outside 8.5" width or on the back of the paper. If different types of paper are loaded at the same time in the feeder, it may cause paper jams or mis-feeds. 2-3 USER'S GUIDE Envelopes The following types of envelopes are not recommended for use. Damaged, curled, wrinkled, or irregularly shaped envelopes Extremely shiny or highly textured envelopes Envelopes with clasps Envelopes with self-adhesive closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre-printed on the inside Envelopes that cannot be arranged uniformly when placed in a pile Fig. 2-2 Envelopes Printable Area The figure below shows the physically printable area. (Except 9"x12" envelope) Unprintable area Approximately 4 mm(0.16 inch) for any sizes of paper Fig. 2-3 Printable Area 2-4 CHAPTER 2 PAPER HANDLING MULTI-PURPOSE SHEET FEEDER The printer has a multi-purpose sheet feeder that can feed plain paper, envelopes, transparencies and organizer paper. To use the multi-purpose sheet feeder, follow these steps: 1. Make sure that you have selected the proper paper source, paper size, media type and orientation. Note You may select the proper paper source, paper size, and orientation in your application software. If your application software does not support your custom paper size, select the next paper size up that is closest but larger than the custom size. Then adjust the print area by changing the right and left margins in your application software. 2. Make sure that the multi-purpose sheet feeder contains the selected size of paper in the selected orientation. If necessary, change the paper in the feeder. 3. Send your file or document to the printer. When the printer receives data, it begins the print process by loading paper from the multi-purpose sheet feeder. If the printer is in sleep mode when it receives data, it will wake up and start the printing process automatically. 2-5 USER'S GUIDE Loading Paper into the Feeder To load paper into the feeder, follow these steps. 1. Open the multi-purpose sheet feeder by gently pulling the lid forward towards you. ( ) 2. Load paper into the multi-purpose sheet feeder with the printing surface face down. ( ) The feeder can hold up to 200 sheets of plain paper (75 g/m2, 20 lb.). If you load too many sheets, paper jams could occur. Make sure that the paper is stacked below the w mark. If there is still some paper in the feeder, you must first remove it, put it together with the new paper and then insert the stack in the feeder. ! Caution Fig. 2-4 Opening the Feeder and Loading Paper or Envelopes in the Feeder Note If you load envelopes in the feeder, make sure they are inserted in the direction shown above. 2-6 CHAPTER 2 PAPER HANDLING 3. Move the paper guide to the paper width. ( ) ! Caution Failure to set the paper guide to the paper size may cause paper skew or jams. 4. Close the multi-purpose sheet feeder. ( ) Fig. 2-5 Moving the Paper Guide and Closing the Feeder Note If the multi-purpose sheet feeder runs out of paper when you try to print, the Alarm and Paper lamps blink to alert you to a paper empty error. You have to load paper in the feeder and push the panel switch to cancel the alarm and continue printing. If paper jams in the printer, the Alarm and Paper lamps also blink. If the error is a paper jam, clear it referring to "PAPER JAMS" in Chapter 6. 2-7 USER'S GUIDE Two Side Printing (Manual Duplexing) The supplied printer driver for Windows 95/98 or Windows 3.1 enables manual duplex printing. For more information about settings, see the help text in the printer driver. The printer prints all the even numbered pages on one side of the paper first, and then prints all the odd pages on the reverse side of the paper. When you have finished printing the even numbered sides of the paper, the driver instructs you to re-insert the paper by a pop-up message on the computer screen. Follow the instructions on how to reinsert the paper. Note Before re-inserting the sheets, you have to straighten them, or you will get paper errors. The use of very thin or very thick paper is not recommended. If you encounter a double feeding error, we recommend that you hold all sheets of paper except the front sheet while the paper is feeding. Fig. 2-6 Notes for Manual Duplexing Note When you use the Manual Duplex function, it is possible that paper jams may occur or print quality might not be satisfactory. 2-8 CHAPTER 2 PAPER HANDLING MANUAL FEED SLOT The multi-purpose sheet feeder also has a manual feed slot. You can manually load paper sheet by sheet from this slot. You do not need to remove paper from the multi-purpose sheet feeder when using the manual feed slot. t When you load one sheet of paper manually: You do not need to choose manual feed in the Setup dialog box of your printer driver. Holding the selected size of paper in the selected orientation (Portrait or Landscape), place the side of the paper you wish to print on face down into the manual feed slot. Align the paper at the center of the manual feed slot, and be sure to insert it all the way until the top edge of the paper (or envelope) strikes the bottom of the manual feed slot to avoid paper mis-feeding. ( ) Move the paper guide of the manual feed slot to the paper width you are using. () Fig. 2-7 Moving the Paper Guide t When you load more than one sheet of paper manually: Open the Setup dialog box of the supplied Windows printer driver and choose Manual Feed in the Paper Source section. Follow the above instructions to load the first page. The printer automatically starts printing. After the first page is printed, the dialog box appears and prompts you to load the next page. Load a sheet and choose OK to resume printing. Repeat these steps until you have finished printing all the pages. ! Caution If bi-directional communication is not operational between the printer and the computer, such as when the printer is shared on a network, the dialog box will not appear to load the next page. Manual paper feeding is not recommended when your printer is attached to a network. 2-9 USER'S GUIDE Note Insert paper firmly into the manual feed slot. Be sure to load sheet by sheet when using the manual feed slot. 2-10 CHAPTER 2 PAPER HANDLING OUTPUT TRAY AND PAPER SUPPORT WIRE The printer ejects paper with printed surfaces face down into the output tray at the front of the printer. When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray, sheets can be stacked on the tray. Follow these steps to open the output tray: 1. Pull the top of the tray down (). 2. Extend the extension support wire (). Fig. 2-8 Opening the Output Tray and Extending the Extension Support Wire You can stack up to 100 sheets in the output tray. When you use transparencies, remove each sheet immediately after Continuous printing with the output tray closed may cause condensation inside the output tray. printing. Stacking sheets may cause paper curled or paper jam. ! Caution 2-11 CHAPTER 3 CONTROL PANEL CHAPTER 3 CONTROL PANEL LAMPS AND SWITCH This section refers to the following lamps and switch on the printer control panel. Dru m Alar e Pap ady er R m Tonata er D Fig. 3-1 Lamps and Switch on Control Panel Note When the power switch is off or the printer is in sleep mode, all lamps including the Ready lamp are off. Ready (Paper) Lamp The Ready lamp indicates the current status of the printer. Lamp Off r Blinking r£q Blinking r£q On q This lamp also works as the Paper lamp with the Alarm lamp. They blink simultaneously to indicate a paper error. See "Operator Calls" Chapter 6. 3-1 Printer status The power switch is off or the printer is in sleep mode. If the printer is in sleep mode, it will wake up automatically when it receives data or you press the control panel switch. The printer is warming up. (Blinking at 1 second intervals) The printer is cooling down and stops printing until the printers internal temperature lowers. (Blinking at 2 seconds intervals) The printer is ready to print. USER'S GUIDE Data (Toner) Lamp The Data lamp indicates the current status of the print data process. Lamp Off r Blinking r£q On q The printer is receiving data from the computer or the printer is processing data in memory. Print data remains in the printer memory. If the Data lamp is on for a long period of time and nothing has printed, you need to press the switch to print the remaining data. Printer status The printer has no print data. This lamp also works as the Toner lamp with the Alarm lamp. They blink simultaneously to indicate a toner error. See "REPLACING THE TONER CARTRIDGE" in Chapter 5 and "Operator Calls" in Chapter 6. Drum Lamp The Drum lamp indicates the drum unit is nearly at the end of its life. Lamp Off r On q The drum unit is nearly at the end of its life. Installing a new drum unit turns off this lamp. See "REPLACING THE DRUM UNIT" in Chapter 5. Printer status The drum unit can be used. Alarm Lamp The Alarm lamp blinks to indicate a printer error status such as "COVER OPEN" and "MEMORY FULL." If any other error occurs, the printer indicates the error by blinking the Alarm lamp with another lamp or by printing an error report. Note The Ready, Data and Drum lamps are used to indicate printer errors with the Alarm lamp. See "ALARM INDICATIONS AT A GLANCE" in Chapter 6 and take corrective action for the error. 3-2 CHAPTER 3 CONTROL PANEL Switch This switch will be used for the following purpose depending on the situation. Cancel printing If you press the switch during printing, the printer immediately stops printing and ejects the paper. Wake-up If the printer is in sleep mode, pressing the switch wakes it up into the ready state. Form Feed If the Data lamp is on, press the switch. The printer prints any data remaining in the printer memory: this operation is called "Form Feed." Error Recovery If an error occurs, the printer will recover from some errors automatically. If the error does not clear automatically, press the switch to clear the error and continue printer operation. Other Control Features The printer has the following useful features: Sleep Mode When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. Sleep mode acts as though the printer was turned off. The default time-out is 5 minutes. While the printer is in sleep mode, all the lamps are off and it is as if it was turned off, but the printer can still receive data from the computer. Receiving a print file or document automatically wakes up the printer to start printing. Pressing the switch also wakes up the printer. Note When the printer goes into sleep mode, the fan will not stop until the Sleep mode allows the print engine to cool, so the temperature of your room and how long the printer has been in sleep mode affects the warm-up time. This warm-up time can take up to 30 seconds. The Ready lamp blinks to indicate that the printer is warming up. You can change the time out for the sleep mode with the supplied printer driver (all models) or Remote Printer Console program (HL1040/1050 only). Refer to the Help section in the printer driver or RPC program for more information about the sleep mode setting. printer engine has cooled down. 3-3 USER'S GUIDE Test Print Mode The printer has the following test print mode. Follow these steps: 1. Make sure that the top cover is closed. 2. Hold down the switch and turn on the power switch. Keep the switch depressed until the Drum lamp comes on. The Drum lamp lights to indicate that the printer is in the test print mode. 3. Press the switch again to execute the test print or hold down the switch to select another option and release the switch to execute the selected option. The test print mode varies depending upon the printer model as follows: Lamp Lit Drum Choice Test sample page Function The printer prints a test sample page. The printer returns to the ready status after printing. The printer prints the current configuration of the printer and a list of the internal fonts. The printer returns to the ready status after printing. (HL-1040/1050 only) The printer is restored to the factory setting and permanent fonts and macros are cleared. The printer returns to the ready status after printing. (HL-1040/1050 only) The printer can print data as hexadecimal values, so that you can check data errors and problems. To exit from this mode, you have to turn off the printer. (HL-1040/1050 only) Alarm Print Config & Print Fonts I Ready Factory Reset Data Hex Dump Print 3-4 CHAPTER 4 OPTIONS CHAPTER 4 OPTIONS SERIAL INTERFACE BOARD RS-100M (For HL-1040/1050 Only) To connect the printer to a DOS computer with a serial interface or to an Apple Macintosh computer, you need to install the optional serial interface board. When you have installed the serial interface board, you can share the printer between two computers (two IBM compatible PCs or one IBM compatible PC and one Apple Macintosh) using the parallel and serial interfaces at the same time. Automatic interface selection is a standard feature. Note The serial interface board for this printer is optional, but in some countries the serial interface board may have been installed by either the factory or dealer. The serial interface for Apple Macintosh (RS-422A) will only print at 300 dpi. The serial interface board is installed onto the main controller board inside the printer. For the details about installation, see the instruction guide which was provided with the serial interface board. Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface Note This section is only for printer models which have had the serial interface installed. ! Caution Be sure to select the serial interface type to match your computer as follows: For Apple Macintosh computers: you should not have to change any settings because the Apple (RS-422A) setting is factory selected (default). For IBM compatible PCs you should move the switch to the IBM (RS-232C) setting. If you are using an Apple Macintosh on the RS-422A port and an IBM compatible PC on the parallel port, it is not necessary to make any changes to the switch setting. 4-1 USER'S GUIDE If necessary, select the interface type as follows: 1. Make sure that the printer is in the off-line state. 2. Select the RS-422A(Apple) or RS-232C(IBM) interface by changing the serial interface slide switch to the right for IBM(RS-232C) or to the left side for Apple(RS-422A). Fig. 4-1 Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface Setting the Serial Interface Parameters Note This section is only for printer models which have had the serial interface installed. ! Caution Be sure to set the parameters to match your computer as follows: Never change the RS-422A parameters for Apple Macintosh computers. Because the RS-422A parameters have been correctly set at the factory for Apple Macintosh computers, you do not need to change the settings. You may skip this section. If you change parameters for the RS-232C serial interface and you switch back to RS-422A for Apple Macintosh computers, be sure to restore the parameters to the factory settings. Set the RS-232C parameters to match your computer. You can set serial settings in several different places, within your DOS application, within the Windows Printer Icon (for Windows application software only), or within your AUTOEXEC.BAT file using MODE commands. For information on serial interface parameters, see the user's guide of your computer or software. 4-2 CHAPTER 4 OPTIONS If necessary, set the serial interface parameters as follow: 1. Make sure that the printer is in the off-line state. 2. Set the serial interface parameters by moving up (on) or down (off) the selectors of the dual in-line package (DIP) switch. ON 12 345678 Fig. 4-2 Setting the Serial Interface Parameters Table 1: Serial Interface Parameters Settings Selector 1 2 3 4 5 6 7 8 Parameters Baud Rate Baud Rate Data Length Stop Bit Parity Parity Protocol Robust Xon On (up) See Table 2. See Table 2. 7 bits 2 bits -- See Table 3. -- See Table 3. Xon/Xoff + DTR On -- -- Off (down) -- -- 8 bits 1 bit -- -- DTR only Off Table 2: Baud Rate Settings Selector 1 Off On Off On Selector 2 Off Off On On For RS-422A 57600 9600 1200 19200 For RS-232C 9600 4800 1200 19200 4-3 USER'S GUIDE Table 3: Parity Settings Selector 5 On On Off Selector 6 On Off -- Parity Odd Even None Note The factory settings are indicated in bold. If the robust Xon setting is turned on with selector 8, the printer sends Xon signals at one second intervals to the connected computer until it receives data. It is effective only if selector 7 is set to the On position for the Xon/Xoff plus DTR setting. Connecting the Serial Interface Cable Note This section is only for printer models which have had the serial interface installed. You need a serial interface cable with an 8-pin, DIN-type connector to connect your printer and computer. Note Consult your dealer for a serial interface cable. If you are a Macintosh user, you can easily find the necessary cable at a local computer store. Look for Apple serial cables labeled as "Macintosh to ImageWriter II or "Macintosh to Personal LaserWriter 300" or the "Apple System Peripheral 8 Cable". Do not purchase a serial cable labeled as "Straight-through" or "LocalTalk." If you are a PC user, you need to purchase a special serial cable from your dealer. If you have a 9-pin connector on your computer, look for a cable labeled "IBM AT to ImageWriter II" cable. If you have a 25pin connector, look for a cable labeled "DB25 to ImageWriter II." These cables most likely would be found in the Apple Macintosh section at your computer dealer. For more information about the interface specification, consult your dealer. 4-4 CHAPTER 4 OPTIONS You can connect a parallel and a serial interface cable at the same time. The auto interface selection function allows you to share the printer with two computers. To do this, connect the parallel interface cable and then connect the serial interface cable as follows: 1. Make sure that the power switch is turned off. ! Caution Be sure to turn off the power switch before connecting or disconnecting the interface cables, or the printer may be damaged. 2. Insert and secure the parallel interface connector into the parallel interface port of your printer. 3. Insert and secure the serial interface connector into the serial interface port of your printer. 4. Turn on the power switch. 4-5 USER'S GUIDE ADDITIONAL MEMORY (HL-1050 Only) The HL-820/1020/1040 printers have 2 Mbyte of standard memory and additional memory cannot be fitted. The HL-1050 printer has 4 Mbyte of standard memory and a slot for optional additional memory. The memory can be expanded up to 36 Mbytes total by installing a commercially available single in-line memory module (SIMM). Note The HL-820/1020/1040 machine memory cannot be expanded. Additional memory is useful and may be necessary if you are using the Page Protection function. Minimum Memory Recommendation (including resident memory) Page Protect = AUTO or Off 300 dpi 600 dpi Letter/A4 2 MB 2 MB Legal 2 MB 2 MB Page Protect = Letter, A4, or Legal 300 dpi 600 dpi Letter/A4 2 MB 6 MB Legal 3 MB 6 MB The following types of SIMM are recommended and can be installed: 1 Mbyte HITACHI HB56D25632B-6A, -7A 2 Mbytes HITACHI HB56D51232B-6A, -7A 4 Mbytes HITACHI HB56A132BV-7A, -7AL, -7B, -7BL 8 Mbytes HITACHI HB56A232BT-7A, -7AL, -7B, -7BL 16 Mbytes HITACHI HB56A432BR-6A, -7A 32 Mbytes HITACHI HB56A832BS-6A, -7A This printer can accept memory SIMMS with the following specifications: Speed 60 nsec - 80 nsec Pin Type 72 pin Height 35.00 mm (1.38") or less Output 32 bit or 36 bit 4-6 CHAPTER 4 OPTIONS Note The HL-1050 can also support DIB graphics with a resolution of 1200 x 600 dpi under Windows 95/98/3.1 with the supplied printer driver. We recommend to expand the printer memory to avoid any memory full error. Note The printer has only one slot for a SIMM upgrade. If you want to increase your printer memory again after you have already installed a SIMM module into the slot, you will need to remove the previously installed SIMM first. For example if you had previously increased the printer memory from the standard 4MB to 12MB by adding an 8MB SIMM and you wish to increase your total memory to 36 MB, you need to remove the installed 8MB SIMM and install a new 32MB SIMM into the printer. Installing the SIMM To install the SIMM, follow these steps: 1. Turn off the power switch and unplug the AC cord from the AC outlet. Disconnect the interface cable (printer cable) from the printer. Fig. 4-3 Unplug the AC Cord and Disconnect the Interface Cable ! Caution Be sure to turn off the power switch and unplug the AC cord to the printer before installing or removing the SIMM to/from the main controller board. 4-7 USER'S GUIDE 2. Unscrew the screws securing the rear plate of the main controller board to the printer and pull out the main controller board. Fig. 4-4 Removing the Main Controller Board 3. Unpack the SIMM and hold it by its edge. ! Caution SIMM boards may be damaged by even a small amount of static electricity. Do not touch the memory chips or the board surface. When handling the board and before installing or removing it, wear an antistatic wrist strap, or frequently touch the surface of the antistatic package or bare metal on the printer. 4. Install the SIMM into the slot and push it gently towares the vertical until it clicks into place. Fig. 4-5 Install the SIMM 4-8 CHAPTER 4 OPTIONS 5. Install the main controller board into the printer by sliding it into the guide rails. 6. Secure the main controller board with the four screws. 7. Reconnect the interface cable (printer cable) from your computer. Plug the power cord into the AC outlet and turn on the power switch. 8. To check that the SIMM is installed correctly, you may perform a Test Print "Print Configuration" which will print the current total memory size. 4-9 CHAPTER 5 MAINTENANCE CHAPTER 5 MAINTENANCE REPLACING THE TONER CARTRIDGE The printer can print approximately 2,400 pages (5% coverage: A4/Letter) with one toner cartridge. When the toner cartridge is running low, the Alarm and Data (Toner) lamps blink once every 5 seconds to indicate toner low. Initially, some models are supplied with a starter toner cartridge which must be replaced after 1,000 pages. Note Actual page count will vary depending on your average document type. (i.e.: standard letter, detailed graphics, etc.) It is recommended that you always keep a new toner cartridge ready for use for when you get the toner low warning. Discard the used toner cartridge according to local regulations. If you are not sure of them, consult your local dealer. Be sure to seal up the toner cartridge tightly so that toner powder does not spill out of the cartridge. Do not discard used toner cartridges together with domestic rubbish. It is recommended that you clean the printer when you replace the toner cartridge. See "CLEANING THE PRINTER" in this chapter. Dru m Alar e Pap ady er R m Tonata er D Fig. 5-1 Toner Low and Empty Indication ! Caution You may print approximately 100 pages after the first toner low indication. Both Alarm and Data (Toner) lamps will blink continuously to indicate that the toner is empty. Once this indication appears, your printer cannot resume printing until you have installed a new toner cartridge. 5-1 USER'S GUIDE ! Caution Keep the drum unit level after removing the toner cartridge, to avoid possible toner spill or scatter. Follow these steps to replace the toner cartridge: 1. Open the top cover towards you. Remove the drum unit by holding each side of the drum and gently lifting the drum forwards towards you. Fig. 5-2 Removing the Drum Unit Note It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter. 5-2 CHAPTER 5 MAINTENANCE Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Fig. 5-3 Inside the Printer 2. Gently turn the lever on the toner cartridge forward until it stops. Note The toner cartridge cannot be removed unless the shutter is completely closed by turning the lever fully to the front. Fig. 5-4 Turning the Lever to Close the Shutter 5-3 USER'S GUIDE 3. Remove the old toner cartridge from the drum unit by pulling it out gently. Fig. 5-5 Removing the Old Toner Cartridge ! Caution Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water immediately. 4. Unpack the new toner cartridge, gently shake it five or six times and then remove the protective part. ! Caution Only unpack the toner cartridge immediately before installing it into the printer. If toner cartridges are left unpacked for a long period of time, the toner life is shortened. You can only use a Brother genuine toner cartridge (TN-300 series) which is specially formulated to ensure top print quality. Using another brand of toner cartridge could void your printer's warranty. Fig. 5-6 Shaking the Toner Cartridge and Remove the Protective Part 5-4 CHAPTER 5 MAINTENANCE 5. Install the new toner cartridge into the right hand side of the drum unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly. Fig. 5-7 Installing the Toner Cartridge into the Drum Unit 6. Gently turn the lever on the toner cartridge backward until it stops. Fig. 5-8 Turning the Lever to Open the Shutter 7. Turn the drum unit upside down gently. 5-5 USER'S GUIDE 8. Clean the primary corona wire inside the drum unit by gently sliding the blue tab to the right and left several times. Home Position (v) Fig. 5-9 Cleaning the Primary Corona Wire 9. Re-install the drum unit into the printer and close the top cover. Fig. 5-10 Close the top cover 5-6 CHAPTER 5 MAINTENANCE REPLACING THE DRUM UNIT The printer uses a drum unit to create the print images on paper. If the Drum lamp is on, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the Drum lamp is on, you may be able to continue to print without replacing the drum unit for a while. If there is a noticeable deterioration in the output print quality even before the Drum lamp lights, then the drum unit should be replaced. Dru m Alar m Pap dy er Rea Ton a er Dat Fig. 5-11 Drum Unit Nearly at the End of its Life ! Caution When removing the drum unit, handle it carefully as it may contain toner. You should clean the printer when you replace the drum unit. See "CLEANING THE PRINTER" in this chapter. Note The drum unit is a consumable, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use, the number of pages per print job, etc.. The drum life is estimated at approximately 20,000 pages at 20 pages per job and 8,000 pages at 1 page per job. The actual number of pages that your drum will print may be significantly less than these estimates. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum. For best performance, use only genuine Brother toner, and the product should only be used in a clean, dust-free environment with adequate ventilation. 5-7 USER'S GUIDE Follow these steps to replace the drum unit: 1. Open the top cover towards you. Remove the old drum unit. Fig. 5-12 Removing the Drum Unit Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Fig. 5-13 Inside the Printer 2. Remove the toner cartridge from the drum unit and keep it in a safe place. For more information, see "REPLACING THE TONER CARTRIDGE" in this chapter. Note Discard the used drum unit according to local regulations. If you are not sure of them, consult your local dealer/retailer. Be sure to seal up the drum unit tightly so that toner powder does not spill out of the unit. Do not discard used drum units together with domestic rubbish. It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter. 5-8 CHAPTER 5 MAINTENANCE Fig. 5-14 Removing the Toner Cartridge 3. Unpack the drum unit and gently shake it five or six times horizontally. Fig. 5-15 Shaking the Drum Unit ! Caution Do not remove the starter sheet. Starter Sheet Fig. 5-16 Do Not Remove the Starter Sheet Only unpack a drum unit immediately before installing it into the printer. If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged. Handle the toner cartridge and the drum unit carefully as it contains toner. If toner scatters and your hands or clothes get dirty, wipe or wash it off with cold water immediately. 5-9 USER'S GUIDE 4. Install the toner cartridge into the new drum unit. For more information, see "REPLACING THE TONER CARTRIDGE" in this chapter. 5. Install the new drum unit into the printer. Fig. 5-17 Installing the Drum Unit 6. Close the top cover. 7. The printer automatically ejects the starter sheet. Ejecting this sheet resets the drum life alarm. Starter Sheet Fig. 5-18 Ejecting the Starter Sheet 5-10 CHAPTER 5 MAINTENANCE CLEANING THE PRINTER Clean the printer exterior and interior periodically. If printed pages get stained with toner, clean the printer interior and drum unit. Cleaning the Printer Exterior Clean the printer exterior as follows: 1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the printer. Before cleaning the printer, make sure to turn off the power switch and unplug the power cord from the power outlet Fig. 5-19 Turning off the Switch and Unplugging 2. Remove the paper in the multi-purpose sheet feeder. 3. Use a damp cloth for cleaning. ! Caution Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the surface of the printer. 4. Wipe dirt and dust away from the printer exterior and feeder with a cloth. 5. Load paper into the multi-purpose sheet feeder, and plug in the power cord. 5-11 USER'S GUIDE Cleaning the Printer Interior and Drum Unit Clean the printer interior and the drum unit as follows: 1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the printer. Before cleaning the printer, make sure to turn off the power switch and unplug the power cord from the outlet. Fig. 5-20 Turning off the Switch and Unplugging 2. Open the top cover of the printer. 3. Take the drum unit out of the printer and put it aside. Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Fig. 5-21 Inside the Printer 5-12