English: CS-5xxx User's Guide, Preliminary (TOC) Please read this manual thoroughly before using the printer. Brother Color Printer HS-5000/5300 User's Guide Keep this manual in a convenient place for quick and easy reference at all times. English: CS-5zxx User's Guide, Preliminary (TOC) USER'S GUIDE SHIPMENT OF THE PRINTER If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the printer, re-pack it after waiting 30 minutes with the power off which will allow the printer to cool down and the ink to solidify. Moving the printer with ink melted will cause severe damage to the Printer and will VOID THE WARRANTY. REPACKING THE PRINTER 1 Turn the printer Off. Wait 30 minutes until the printer cools down. 2 Re-pack the printer. See "REPACKING THE PRINTER" in Chapter 6. Manuals Maintenance Cassette Ink Holders Wires Printer Inside the printer, please retain the print head in position with the attached styrofoam as shown (Refer to Chapter 6, page 13.): English: CS-5xxx User's Guide, Preliminary (TOC) (For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-800-276-7746 (outside California) 714-859-9700 Ext. 329 (within California) 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System (For USA and Canada only) SM Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed SM instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com SM English: CS-5zxx User's Guide, Preliminary (TOC) USER'S GUIDE UD4653001 Printed in Japan English: CS-5xxx User's Guide, Preliminary (TOC) Color Printer HS-5000/5300 User's Guide (For USA & CANADA Only) For technical and operational assistance, please call: In USA 1-800-276-7746 (outside California) 714-859-9700 Ext. 329 (within California) In CANADA 1-800-853-6660 514-685-6464 (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick, Irvine, CA 92718 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-BackSM System (For USA and Canada only) Brother Customer Service has installed an easy to use Fax-Back SM System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-BackSM subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com v English: CS-5zxx User's Guide, Preliminary (TOC) USER'S GUIDE Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Hewlett Packard is a registered trademark and HP Color LaserJet, DeskJet, and PCL are trademarks of Hewlett-Packard Company. IBM, IBM PC, and Proprinter are registered trademarks of International Business Machines Corporation. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation in the U.S. and other countries. All other brand and product names mentioned in this User's Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. ©1998 Brother Industries Ltd. Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. vi English: CS-5xxx User's Guide, Preliminary (TOC) To Use the Printer Safely Warning After you have just used the printer, some internal parts of the printer are extremely hot. Do not open the inside cover unnecessarily and never touch the shaded parts (Quench Platen, Platen, and Print Head) shown in the following illustration. Platen Quench Platen Print head High Temperature Inside the Printer Warning There are high voltages inside the printer. Before cleaning the printer, be sure to turn the power off and unplug the power cord from the power outlet. 1 2 Turning off the Switch and Unplugging the Printer Warning Keep the ink cartridge away from children. If ink is swallowed, drink plenty of water. The ink contains no harmful substances, but if you are concerned you should consult a doctor. vii English: CS-5zxx User's Guide, Preliminary (TOC) USER'S GUIDE TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS FINDING OUT HOW TO USE THE PRINTER ABOUT YOUR PRINTER PRINTER OVERVIEW SYSTEM REQUIREMENTS FEATURES OPERATING AND STORAGE ENVIRONMENT POWER SUPPLY ENVIRONMENT CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS ABOUT BROTHER SPECIAL PAPERS ABOUT BROTHER SPECIAL TRANSPARENCIES SHEET FEEDER ADJUST THE HEAD GAP BY PAPER THICKNESS LOADING THE PAPER MANUAL FEED SLOT OUTPUT TRAY CHAPTER 3 PRINTER DRIVER PAPER MEDIA SELECTION PAPER SOURCE COPY/PAGE ORDER SCALING QUALITY AND COLOR QUALITY COLOR CONTROL DOCUMENT TYPE COLOR/MONO CONTROL AND MAINTENANCE SHOW PRINTER STATUS PRINTER CONTROL 1-1 1-1 1-1 1-2 1-2 1-3 1-3 1-4 1-4 1-4 2-1 2-1 2-4 2-4 2-5 2-5 2-6 2-8 2-9 3-1 3-2 3-2 3-3 3-3 3-3 3-4 3-4 3-5 3-5 3-5 3-6 3-6 3-6 3-7 3-7 3-7 4-1 4-1 4-1 4-1 POWER SAVE MODE MAINTENANCE COLOR ADJUSTMENT CHAPTER 4 CONTROL PANEL LEDS AND BUTTONS POWER LED READY LED viii English: CS-5xxx User's Guide, Preliminary (TOC) DATA LED MANUAL LED ALARM LED ONLINE BUTTON RESET BUTTON FF/CONT BUTTON SHIFT + TEST BUTTON SHIFT + CLEAN BUTTON TEST PRINT MODE RESET AND HEX DUMP PRINT MODE OTHER CONTROL FEATURES CHAPTER 5 OPTIONS MODULAR I/O CARD MEMORY EXPANSION BR-SCRIPT 2 ROM BOARD BR-3000C CHAPTER 6 MAINTENANCE REPLACING THE MAINTENANCE PAPER CASSETTE ADDING INK CLEANING THE PRINTER INTERIOR RE-PACKING THE PRINTER CHAPTER 7 TROUBLESHOOTING ALARM INDICATIONS AT A GLANCE OPERATOR CALLS SERVICE CALLS PRINT QUALITY PROBLEMS PAPER JAMS Q&A SETTING UP THE PRINTER HARDWARE SETTING UP THE PRINTER FOR WINDOWS SETTING UP THE PRINTER FOR DOS PAPER HANDLING PRINTING PRINT QUALITY CHAPTER 8 APPENDIX PRINTER SPECIFICATIONS PRINTING FUNCTIONS ELECTRICAL AND MECHANICAL PARALLEL INTERFACE SPECIFICATIONS RESIDENT FONTS SYMBOL SETS/CHARACTER SETS 4-2 4-2 4-2 4-3 4-3 4-3 4-4 4-4 4-5 4-6 4-7 5-1 5-1 5-2 5-5 6-1 6-1 6-7 6-9 6-13 7-1 7-1 7-1 7-2 7-3 7-4 7-8 7-8 7-8 7-9 7-10 7-11 7-12 8-1 8-1 8-1 8-1 8-2 8-3 8-4 8-5 ix English: CS-5zxx User's Guide, Preliminary (TOC) USER'S GUIDE REGULATIONS Federal Communications Commission Compliance Notice (For USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: t t t t Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Important A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur la matériel brouilleur du Canada. x English: CS-5xxx User's Guide, Preliminary (TOC) DECLARATION OF CONFORMITY (EUROPE) We, Brother International Europe Ltd., Brother House, 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is in conformity with the following normative documents. Safety: EMC: EN 60950, EN 55022 Class B, EN 50082-1 following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC). Issued by: Brother International Europe Ltd. European Technical Services Division Radio Interference (220-240 V Model Only) This printer complies with EN55022 (CISPR Publication22) / Class B. Before the product is used, ensure that you use a double-shielded cable with twisted-pair conductors and that it is marked "IEEE1284 compliant." The cable must not exceed 1.8 metres in length. IMPORTANT - For Your Safety To ensure safe operation the three-pin electrical plug supplied must be inserted only into a standard three-pin power point which is properly grounded through normal household wiring. Extension cords used with the equipment must be three-pin plug type and corruptly wired to provide proper grounding. Incorrectly wired extension cords may cause personal injury and equipment damage. The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe. For your safety, if in any doubt about the effective grounding of the power, consult a qualified electrician. Disconnect device This printer must be installed near a power outlet, which is easily accessible. In case of emergencies, you must disconnect the power cord from the outlet in order to shut off power completely. Geräuschemission / Acoustic Noise Emission (For ...