User manual BROTHER MFC-215C

USER'S GUIDE MFC-215C MFC-425CN If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-215C and MFC-425CN (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. ©1996-2005 Brother Industries, Ltd. THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. i Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance. WARNING . There are high voltage electrodes inside the machine. Before you clean the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. To prevent injuries, be careful not to put your hands on the edge of the machine under the scanner cover. To prevent injuries, be careful not to touch the area shaded in the illustration. When you move the machine, place a hand at each side of the unit so you are supporting the base when you lift it. (See the illustration on the right.) Do not carry the machine by holding the scanner cover. Most of the illustrations in this User's Guide show the MFC-215C. ii WARNING Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket in order to shut off power completely. IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing machine, in a wet basement or near a swimming pool. 2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use this product to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS iii Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 35°C. Caution Avoid placing your machine in a high-traffic area. Avoid placing your machine on the carpet. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the machine to direct sunlight, excessive heat, moisture, or dust. Do not connect your machine to electrical sockets controlled by wall switches or automatic timers. Disruption of power can wipe out information in the machine's memory. Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply. Avoid interference sources, such as speakers or the base units of cordless phones. iv Quick Reference Guide Sending Black & White Faxes Automatic Transmission Sending from the ADF (MFC-425CN only) 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Enter the fax number using Speed-Dial, Search or the dial pad. 4 Press Mono Start. 6 7 Place the next page on the scanner glass. Press Menu/Set. The MFC starts scanning. (Repeat step 5 and 6 for each additional page.) Press 2 to begin dialling. Storing numbers Storing Speed-Dial numbers 1 Press Menu/Set, 2, 3, 1. 2 Using the dial pad, enter a two-digit Speed-Dial location number, and then press Menu/Set. 3 Enter a number (up to 20 digits), and then press Sending from the scanner glass 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Enter the fax number using Speed-Dial, Search or the dial pad. Press Mono Start. The MFC starts scanning the first page. Next Page? 1.Yes 2.No(Dial) Menu/Set. 4 Enter a name up to 15 characters (or leave it blank), and then press 5 Menu/Set. Press Stop/Exit. 5 Press 2 to begin dialling. --OR-- Press 1 to send more than one page and go to step 6. v Dialling operations Speed-Dialling 1 If it is not illuminated in green, press (Fax). 2 Load your document. 3 Press Search/Speed Dial, press #, and then press the two-digit Speed-Dial number. 4 Press Mono Start or Making copies 1 2 3 Press (Copy) to illuminate it in green. Load your document. Press Mono Start or Colour Start. Colour Start. Using Search 1 2 3 4 5 If it is not illuminated in green, press (Fax). Load your document. Press Search/Speed Dial, and then enter the first letter of the name you're looking for. Press or to search the memory. Press Mono Start or Colour Start. vi How to access the complete User's Guide This User's Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User's Guide that is on the CD-ROM. PC-Fax Receiving and Network are not available for MFC-215C. To view Documentation (For Windows®) From the Start menu, select Brother, MFL Pro Suite MFC-XXXX (Where XXXX is your model name) from the Programs Group, and then select User's Guide. --OR-- 1 Turn on your PC. Insert the Brother CD-ROM labelled Windows® into your CD-ROM drive. 2 If the model name screen appears, click your model name. 3 If the language screen appears, click your language. The CD-ROM main menu will appear. If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. 4 Click Documentation. vii 5 Click the documentation you want to read. Quick Setup Guide: Setup and Software Installation Instructions User's Guide (3 manuals): User's Guide for stand-alone operations, Software User's Guide and Network User's Guide (MFC-425CN only) PaperPort® User's Guide: Document Management Software How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning on page 2-1 (For Windows® 98/98SE/Me/2000 Professional and Windows® XP) ControlCenter2 on page 3-1 (For Windows® 98/98SE/Me/2000 Professional and Windows® XP) Network Scanning (MFC-425CN only) on page 4-1 PaperPort® User's Guide Instructions for scanning directly from ScanSoft® PaperPort® viii To view Documentation (For Macintosh®) 1 Turn on your Macintosh®. Insert the Brother CD-ROM labelled Macintosh® into your CD-ROM drive. The following window will appear. (Mac OS® X) 2 3 4 Double-click the Documentation icon. The select Language screen appears, double-click your language. Click the documentation you want to read. Quick Setup Guide: Setup and Software Installation Instructions User's Guide (3 manuals): User's Guide for stand-alone operations, Software User's Guide and Network User's Guide (MFC-425CN only) How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning on page 9-1 (For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater) ControlCenter2 (For Mac OS® X 10.2.4 or greater) on page 10-1 Network Scanning (MFC-425CN only) (For Mac OS® X 10.2.4 or greater) on page 11-1 Presto!® PageManager® User's Guide Instructions for scanning directly from Presto!® PageManager® ix Table of Contents 1 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information ..................................................... 1-1 Symbols used in this Guide ........................................ 1-1 Control panel overview ..................................................... 1-2 Turning the machine to Power Save condition ...........1-4 Power Save Setting .................................................... 1-5 Load documents ............................................................... 1-6 Using the ADF (Automatic Document Feeder) (MFC-425CN only) ................................................. 1-6 Using the scanner glass ............................................. 1-8 About paper ...................................................................... 1-9 Recommended Paper................................................. 1-9 Handling and using special paper............................. 1-10 Paper type and size for each operation................ 1-11 Paper weight, thickness and capacity .................. 1-12 Paper capacity of the output paper tray ...............1-12 Printable area ....................................................... 1-13 How to load paper, envelopes and post cards.......... 1-14 To load paper or other media ............................... 1-14 To load envelopes ................................................1-16 To load post cards ................................................1-17 About fax machines ........................................................ 1-18 Fax tones and handshake ........................................ 1-18 ECM (Error Correction Mode)...................................1-19 Multi-Line connections (PABX) ................................. 1-19 Getting started .....................................................................2-1 Initial Setup ....................................................................... 2-1 Setting the Date and Time .......................................... 2-1 Setting Tone or Pulse dialling mode (Not available in New Zealand) ..............................2-1 Setting the Station ID..................................................2-2 General Setup................................................................... 2-3 Setting the Mode Timer .............................................. 2-3 Setting the Paper Type ............................................... 2-3 Setting the Paper Size ................................................ 2-4 Setting the Ring Volume ............................................. 2-4 Setting the Beeper Volume......................................... 2-4 Setting the Speaker Volume ....................................... 2-5 Setting the LCD Contrast............................................ 2-5 2 x 3 Setup Send ...........................................................................3-1 How to enter Fax mode .................................................... 3-1 How to dial ........................................................................ 3-1 Manual dialling............................................................ 3-1 Speed-Dialling ............................................................ 3-2 Search ........................................................................ 3-2 Fax Redial................................................................... 3-2 How to Fax........................................................................ 3-3 Colour fax transmission .............................................. 3-3 Faxing from the ADF (MFC-425CN only) ................... 3-3 Faxing from the scanner glass.................................... 3-4 Automatic transmission............................................... 3-5 Manual transmission................................................... 3-5 Basic sending operations..................................................3-6 Sending faxes using multiple settings......................... 3-6 Contrast ...................................................................... 3-6 Fax Resolution............................................................ 3-7 Dual Access (Monochrome only)................................ 3-8 Real Time Transmission ............................................. 3-9 Checking job status .................................................. 3-10 Cancelling a fax in progress ..................................... 3-10 Cancelling a waiting job ............................................ 3-10 Advanced sending operations ........................................ 3-11 Broadcasting (Monochrome only)............................. 3-11 Overseas Mode ........................................................ 3-12 Delayed Fax (Monochrome only) (MFC-425CN only) ............................................... 3-13 Delayed Batch Transmission (Monochrome only) (MFC-425CN only) ...............3-14 Setup for Polled Transmit (Standard) (Monochrome only) (MFC-425CN only) ...............3-14 Setup for Polled Transmit with Secure Code (Monochrome only) (MFC-425CN only) ...............3-15 TX Lock .................................................................... 3-16 Setting up the password ....................................... 3-16 Changing the TX Lock password.......................... 3-17 Turning TX Lock on .............................................. 3-17 Turning TX Lock off .............................................. 3-17 Faxing letter size documents from the scanner glass ..................................................................... 3-18 xi 4 Setup Receive ...................................................................... 4-1 Basic receiving operations ................................................ 4-1 Choosing the Receive Mode....................................... 4-1 To select or change your Receive Mode ................ 4-2 Setting the Ring Delay ............................................... 4-2 Setting the F/T Ring Time (Fax/Tel mode only).......... 4-3 Fax Detect .................................................................. 4-4 Printing a reduced incoming fax (Auto Reduction)..................................................... 4-5 Printing a fax from the memory (MFC-425CN only) ......... 4-5 Reception into memory (Monochrome only)................................................. 4-6 Polling (MFC-425CN only).......................................... 4-7 Secure Polling ........................................................4-7 Setup for Polling Receive (Standard) ..................... 4-7 Setup for Polling Receive with Secure Code .......... 4-8 Setup Delayed Polling Receive ..............................4-8 Sequential Polling................................................... 4-9 Quick-Dial numbers and dialling options .......................... 5-1 Storing numbers for easy dialling .....................................5-1 Storing Speed-Dial numbers....................................... 5-1 Changing Speed-Dial numbers................................... 5-2 Setting up Groups for Broadcasting............................ 5-3 Dialling options ................................................................. 5-4 Access codes and credit card numbers...................... 5-4 Pause ......................................................................... 5-4 Remote Fax Options (MFC-425CN only) (Monochrome only) .............................................................. 6-1 Setting up Fax Forwarding.......................................... 6-1 Setting Fax Storage .................................................... 6-2 Setting PC Fax Receive (MFC-425CN only) .............. 6-2 Changing your PC (MFC-425CN only) ................... 6-3 Turning off Remote Fax Options................................. 6-4 Changing Remote Fax Options .................................. 6-4 Setting your Remote Access Code............................. 6-5 Remote Retrieval .............................................................. 6-6 Using your Remote Access Code............................... 6-6 Remote commands..................................................... 6-7 Retrieving fax messages ............................................ 6-8 Changing your Fax Forwarding number ..................... 6-8 5 6 xii 7 Printing reports .................................................................... 7-1 Fax settings and activity ................................................... 7-1 Customizing the Transmission Verification Report ............7-1 Setting the Journal Period .......................................... 7-2 Printing reports ........................................................... 7-3 How to print a report............................................... 7-3 Making copies ...................................................................... 8-1 Using the machine as a copier ......................................... 8-1 Enter Copy mode........................................................ 8-1 Making a single copy .................................................. 8-2 Making multiple copies ............................................... 8-2 Stop copying............................................................... 8-2 Using the Copy Options key ............................................ 8-3 Changing the temporary copy settings ....................... 8-4 Increasing copy speed or quality ............................ 8-5 Enlarging or reducing the image copied ................. 8-6 Setting paper type .................................................. 8-7 Setting paper size................................................... 8-8 Adjusting brightness ............................................... 8-8 Sorting copies using the ADF (MFC-425CN only) ............................................. 8-9 Making N in 1 copies or a poster (Page Layout) (MFC-425CN only) ........................................... 8-10 Changing the default copy settings ................................ 8-13 Increasing copy speed or quality .............................. 8-13 Adjusting brightness ................................................. 8-13 Adjusting contrast ..................................................... 8-13 Adjusting colour saturation ....................................... 8-14 Legal limitations .............................................................. 8-15 Walk-Up PhotoCapture CenterTM ......................................... 9-1 Introduction....................................................................... 9-1 PhotoCapture CenterTM requirements ..................... 9-2 Getting started .................................................................. 9-3 Printing the Index (Thumbnails)........................................ 9-5 Printing images ................................................................. 9-6 DPOF printing............................................................. 9-8 Changing the default settings ..................................... 9-9 Increasing print speed or quality ............................ 9-9 Setting the paper & size ......................................... 9-9 Adjusting brightness ............................................. 9-10 Adjusting contrast ................................................. 9-10 Colour enhancement (MFC-425CN only) ............. 9-10 xiii 8 9 Cropping ............................................................... 9-12 Borderless ............................................................ 9-12 Scan to Card (MFC-425CN only).................................... 9-13 Changing the default quality ..................................... 9-14 Changing the default black & white file format.......... 9-14 Changing the default colour file format ..................... 9-14 Understanding the Error Messages ................................ 9-15 Using PhotoCapture CenterTM from your PC ................... 9-15 10 11 Software and Network features ........................................ 10-1 Important information ........................................................ 11-1 Important Information for Australia ................................. 11-1 IMPORTANT-For Your Safety. ................................. 11-1 Disconnect device ................................................11-1 LAN connection (MFC-425CN only) ......................... 11-1 International ENERGY STAR® Compliance Statement .........................................11-2 Important safety instructions..................................... 11-2 Important Information for New Zealand .......................... 11-4 Important Safety Instructions .................................... 11-4 IMPORTANT-For Your Safety .................................. 11-7 Disconnect device ................................................11-7 IMPORTANT NOTICE .............................................. 11-7 LAN connection (MFC-425CN only) ......................... 11-7 Important Information for Some Countries......................11-8 Important Safety Instructions .................................... 11-8 LAN connection (MFC-425CN only) ....................... 11-10 Trademarks............................................................. 11-11 Troubleshooting and routine maintenance ..................... 12-1 Troubleshooting .............................................................. 12-1 Error messages ........................................................ 12-1 Document jams (MFC-425CN only).......................... 12-5 Document is jammed in the top of the ADF unit. ........ 12-5 Document is jammed inside the ADF unit. ........... 12-5 Printer jam or paper jam ........................................... 12-6 Paper is jammed inside the paper tray ................. 12-6 Paper is jammed inside the machine.................... 12-7 If you are having difficulty with your machine ........... 12-9 Setting Dial Tone detection..................................... 12-14 Compatibility ........................................................... 12-14 How to improve print quality ......................................... 12-15 Cleaning the print head........................................... 12-15 12 xiv Checking the print quality ....................................... 12-16 Checking the printing alignment ............................. 12-18 Checking the ink volume .............................................. 12-19 Packing and shipping the machine ............................... 12-20 Routine maintenance.................................................... 12-23 Cleaning the scanner.............................................. 12-23 Cleaning the machine printer platen....................... 12-24 Cleaning the Paper Pick-up Roller ......................... 12-25 Replacing the ink cartridges ................................... 12-26 A Appendix A .......................................................................... A-1 Telephone Service for Australia .......................................A-1 Telstra® FaxStream® Duet® (Distinctive Ringing)........... A-1 What is the Advantage of using Telstra® FaxStream® Duet® Function?.............................A-1 How does Telstra® FaxStream® Duet® Work? .......A-2 Set the Distinctive Ringing to ON ...........................A-3 Caller ID (Caller IDentification) ...................................A-3 Advantages of Caller ID .........................................A-3 How Does the Caller ID Work?...................................A-4 The Caller ID Appears on the Display When Your Telephone Rings .............................A-4 The Caller ID is Stored in Your MFC Memory ............A-4 Viewing Caller ID List .................................................A-5 Printing Caller ID List..............................................A-5 Telephone Service for New Zealand ................................A-6 FaxAbility ....................................................................A-6 How Will the Fax Machine Treat All Other Numbers?.................................................A-6 What is the Advantage of Using the FaxAbility Function? ...........................................A-6 How Does FaxAbility Work? ...................................A-7 How to Turn FaxAbility OFF or ON ........................A-8 Caller ID (Caller IDentification) ...................................A-9 Advantages of Caller ID .........................................A-9 How Does the Caller ID Work?...................................A-9 The Caller ID Appears on the Display When Your Telephone Rings .............................A-9 Viewing Caller ID List ...............................................A-10 Printing Caller ID List............................................A-10 Telephone Service for Some Countries..........................A-11 Distinctive Ringing (For Singapore and Hong Kong) ..........................A-11 Setting the Distinctive Ringing..............................A-11 xv Caller ID (For Singapore and Hong Kong)............... A-12 Viewing Caller ID List............................................... A-13 Printing Caller ID List........................................... A-13 Advanced receiving operations...................................... A-14 Operation from extension telephones...................... A-14 For Fax/Tel mode only............................................. A-14 Fax/Tel mode in the power save condition .............. A-14 Using a cordless external handset........................... A-15 Changing the remote codes..................................... A-15 Connecting an external device to your machine............ A-16 Connecting an external telephone ........................... A-16 Connecting an external telephone answering device (TAD)........................................................ A-17 Sequence ............................................................ A-17 Connections......................................................... A-18 Recording outgoing message (OGM) on an external TAD.......................................... A-19 Custom features on your phone line........................ A-19 B Appendix B .......................................................................... B-1 On-screen programming.................................................. B-1 Menu table ................................................................. B-1 Memory storage......................................................... B-1 Navigation keys ............................................................... B-2 Entering Text ........................................................... B-11 Inserting spaces .................................................. B-11 Making corrections .............................................. B-11 Repeating letters ................................................. B-11 Special characters and symbols ......................... B-12 Glossary ............................................................................... G-1 Specifications ...................................................................... S-1 Product description .......................................................... S-1 General ............................................................................ S-1 Print media....................................................................... S-3 Copy ................................................................................ S-4 PhotoCapture Center ....................................................... S-5 Fax................................................................................... S-6 Scanner ........................................................................... S-7 Printer .............................................................................. S-8 Interfaces ......................................................................... S-8 Computer requirements ................................................... S-9 Consumable items ......................................................... S-10 Network (LAN) (MFC-425CN only) ................................ S-11 Index ....................................................................................... I-1 Remote Retrieval Access card (MFC-425CN only) .......... R-1 G S 13 14 xvi 1 Introduction Using this Guide Thank you for buying a Brother Multi-Function Center (MFC). Your machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of your machine by reading through this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD. Bold Italics Bold typeface identifies specific keys on the machine control panel. Italicized typeface emphasizes an important point or refers you to a related topic. Courier New Courier New type face identifies the messages on the LCD of the machine. Warnings inform you what to do to avoid possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. Improper Setup alerts you to devices and operations that are not compatible with the machine. INTRODUCTION 1 - 1 Control panel overview 1 Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers. 5 Mode keys: PhotoCapture Lets you access the PhotoCapture CenterTM mode. Copy Lets you access Copy mode. Fax Lets you access Fax mode. Scan Lets you access Scan mode. 2 Hook Press before dialling if you want to make sure a fax machine will answer, and then press Mono Start or Colour Start. 3 Ink Management Lets you clean the print head, check the print quality, and check the available ink volume. 4 Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone. (Not available in New Zealand) 6 Copy Options You can quickly and easily select temporary settings for copying. 7 Fax Resolution Sets the resolution when you send a fax. 8 Mono Start Lets you start sending faxes or make copies in black and white. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter2 software). 1 - 2 INTRODUCTION 9 Colour Start Lets you start sending faxes or make copies in full colour. Also lets you start a scanning operation (in colour or mono, depending on the scanning setting in the ControlCenter2 software). Search/Speed Dial Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a two-digit number. < Stop/Exit Stops an operation or exits from the menu. A Navigation keys: Menu/Set The same key is used for Menu and Set operations. Lets you access the Menu to program and store your settings in the machine. When using the speaker or during ringing in fax mode, you can press these keys to adjust the volume. Press to scroll backward to a menu selection. or Press to scroll through the menus and options. B Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. The LCD examples in this guide are for models with a two-line display. There may be slight differences between the examples provided and models with a one-line display. C Power Save You can turn the machine to power save condition. INTRODUCTION 1 - 3 Turning the machine to Power Save condition When the machine is idle, you can turn it to Power Save condition by pressing the Power Save key. In Power Save mode, the machine will receive telephone calls as normal. For further information on receiving faxes in the power save condition, please see the table on page 1-5. The delayed faxes that have been set up will be sent (MFC-425CN only). You can even retrieve faxes using Remote Retrieval if you are away from your machine (MFC-425CN only). If you want to do other operations, you must turn the machine back on. Turning the machine to Power Save condition Press and hold down the Power Save Shutting Down key until the LCD shows: The LCD light will go off. Turning the machine to Power Save condition off Press and hold down the Power Save Please Wait key until the LCD shows: The LCD will show the date and time (Fax mode). Even if you turned the machine off, it will periodically clean the print head to preserve print quality. If you unplug the AC power cord, no machine operations will be available. You can turn the machine Off by customizing the Power Save key as shown next page. In this Off mode, no machine operation will be available. (See Power Save Setting on page 1-5.) The external telephone is always available. 1 - 4 INTRODUCTION Power Save Setting You can customize the machine's Power Save key. The default mode is Fax Receive:On, so your machine can receive faxes or calls even when the machine is in Power Save mode. If you do not want your machine to receive faxes or calls, turn this setting to Fax Receive:Off. (See Turning the machine to Power Save condition on page 1-4.) 1 2 3 4 Press Menu/Set, 1, 5. Press or to select Off (or On). Press Menu/Set. Press Stop/Exit. (For MFC-425CN) On/Off Setting Fax Receive:On (default) Receive Mode Fax Only External TAD Available Operations Fax Receive, Fax Detect, Delayed Fax, Remote Fax Option, Remote Retrieval: You cannot receive a fax with Mono Start or Colour Start. Delayed Fax and Remote Fax Option should be set before you switch off the machine. Delayed Fax, Fax Detect: You cannot receive a fax with Mono Start or Colour Start. * You cannot receive a fax automatically even if you have set the receive mode to Fax/Tel. Delayed Fax should be set before you switch off machine. No machine operations will be available. Manual Fax/Tel* Fax Receive:Off -- (For MFC-215C) On/Off Setting Fax Receive:On (default) Receive Mode Fax Only External TAD Manual Fax/Tel* Available Operations Fax Receive, Fax Detect: You cannot receive a fax with Mono Start or Colour Start. Fax Detect: You cannot receive a fax with Mono Start or Colour Start. * You cannot receive a fax automatically even if you have set the receive mode to Fax/Tel. No machine operations will be available. Fax Receive:Off -- INTRODUCTION 1 - 5 Load documents You can send a fax, make copies, and scan from the ADF (Automatic Document Feeder) or from the scanner glass. Using the ADF (Automatic Document Feeder) (MFC-425CN only) The ADF can hold up to 10 pages and feeds each sheet individually. Use standard (80 gsm) paper and always fan the pages before putting them in the ADF. DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. (To fax, copy or scan this kind of document, see Using the scanner glass on page 1-8.) Make sure documents written with ink are completely dry. Documents to be faxed must be from 147 to 216 mm wide and 147 to 356 mm long. 1 - 6 INTRODUCTION 1 2 3 Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. Unfold the ADF Document Output Support Flap. ADF Document Output Support Flap DO NOT pull on the document while it is feeding. To use the ADF, the scanner glass must be empty. INTRODUCTION 1 - 7 Using the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. Documents can be up to 216 mm wide and 297 mm long. To use the scanner glass, the ADF must be empty. 1 Lift the document cover. Place documents face down on the Scanner Glass 2 3 Using the document guidelines on the left, center the document face down on the scanner glass. Close the document cover. If the document is a book or is thick, do not slam the cover or press on it. 1 - 8 INTRODUCTION About paper The print quality can be affected by the type of paper you use in the machine. To get the best print quality for the settings you've chosen, always set the Paper Type to match the type of paper you load. You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. We recommend testing various paper types before purchasing large quantities. For best results, use the recommended paper. When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to select the proper media in the "Basic" tab of the printer driver or in the Paper Type setting of the menu (Menu/Set, 1, 2). When you print on Brother glossy paper, load the instruction sheet included with the glossy paper in the paper tray first, and then place the glossy paper on the instruction sheet. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. Avoid touching the printed surface of the paper immediately after printing. The surface may not be completely dry and may stain your fingers. Recommended Paper To get the best print quality, we suggest using Brother paper. (See table below.) If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using "3M Transparency Film" when you print on transparencies. Brother Paper Paper Type A4 Plain A4 Glossy A4 Inkjet (Photo Matte) 10 × 15 cm Glossy BP60PA BP60GLA BP60MA BP60GLP INTRODUCTION 1 - 9 Item Handling and using special paper Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. The coated side of glossy paper is shiny. Avoid touching the shiny (coated) side. Load glossy paper with the shiny side facing down. Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing. Do not use paper: that is damaged, curled, wrinkled, or irregularly shaped 2 mm or longer 2 mm or longer that is extremely shiny or highly textured that was previously printed by a printer that cannot be arranged uniformly when stacked that is made with a short grain Do not use cardboard, newspaper or fabric. 1 - 10 INTRODUCTION Paper type and size for each operation Usage Fax Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Copy PhotoCapture Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Paper Type Paper Size Cut Paper Letter 216 x 279 mm (8 1/2" x 11") A4 210 x 297 mm (8.3" x 11.7") Legal 216 x 356 mm (8 1/2" x 14") Executive 184 x 267 mm (7 1/4" x 10 1/2") JIS B5 182 x 257 mm (7.2" x 10.1") A5 148 x 210 mm (5.8" x 8.3") A6 105 x 148 mm (4.1" x 5.8") Cards Photo 102 x 152 mm (4" x 6") Photo L 89 x 127 mm (3 1/2" x 5") Photo 2L 127 x 178 mm (5" x 7") Index Card 127 x 203 mm (5" x 8") Post Card 1 100 x 148 mm (3.9" x 5.8") Post Card 2 (Double) 148 x 200 mm (5.8" x 7.9") Envelopes C5 Envelope 162 x 229 mm (6.4" x 9") DL Envelope 110 x 220 mm (4.3" x 8.7") COM-10 105 x 241 mm (4 1/8" x 9 1/2") Monarch 98 x 191 mm (3 7/8" x 7 1/2") JE4 Envelope 105 x 235 mm (4.1" x 9.3") Transparencies Letter 216 x 279 mm (8 1/2" x 11") INTRODUCTION 1 - 11 A4 210 x 297 mm (8.3" x 11.7") Paper weight, thickness and capacity Paper Type Cut Paper Plain Paper Inkjet Paper Glossy Paper Cards Photo Card Index Card Post Card Envelopes Transparencies Weight 64 to 120 gsm (17 to 32 lb) 64 to 200 gsm (17 to 53 lb) Up to 220 gsm (Up to 58 lb) Up to 240 gsm (Up to 64 lb) Up to 120 gsm (Up to 32 lb) Up to 200 gsm (Up to 53 lb) 75 to 95 gsm (20 to 25 lb) - Thickness 0.08 to 0.15 mm (0.003" to 0.006") 0.08 to 0.25 mm (0.003" to 0.01") Up to 0.25 mm (Up to 0.01") Up to 0.28 mm (Up to 0.01") Up to 0.15 mm (Up to 0.006") Up to 0.23 mm (Up to 0.01") Up to 0.52 mm (Up to 0.02") - No. of sheets 100* 20 20 20 30 30 10 10 * Up to 50 sheets for Legal size paper (80 gsm). * Up to 100 sheets of 80 gsm. Paper capacity of the output paper tray Output Paper Tray Up to 25 sheets of 80 gsm (A4) Transparencies or glossy paper must be picked up from the output paper tray one page at a time to avoid smudging. Legal paper cannot be stacked on the output paper tray. 1 - 12 INTRODUCTION Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. Cut Sheet Paper Envelopes 3 1 4 1 3 4 2 unprintable area 2 3Left 3 mm (0 mm)*1 3 mm 4Right 3 mm (0 mm)*1 3 mm 1Top Cut Sheet Envelopes 3 mm (0 mm)*1 12 mm 2Bottom 3 mm (0 mm)*1 24 mm *1 When you set the Borderless feature to On. Printable area depends on the Printer driver settings. The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using. INTRODUCTION 1 - 13 How to load paper, envelopes and post cards To load paper or other media 1 Pull the paper tray completely out of the machine and remove the output paper tray. Output Paper Tray 2 Press and slide the paper side guide to fit the paper width. Paper Side Guide 3 Pull out the paper support and unfold the paper support flap. Paper Support Paper Support Flap Use the paper support flap for Letter, Legal and A4. 1 - 14 INTRODUCTION 4 Fan the stack of paper well to avoid paper jams and mis-feeds. 5 Gently insert the paper into the paper tray print side down and the leading edge (top of the paper) in first. Check that the paper is flat in the tray and below the maximum paper mark. Maximum Paper Mark Make sure the paper side guides touch the sides of the paper. Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. 6 Put the output paper tray back on and push the paper tray firmly back into the machine. INTRODUCTION 1 - 15 To load envelopes Use envelopes that weigh from 75-95 gsm. Some envelopes require margin settings in the application. Make sure you do a test print first. To prevent possible damage to the feeding mechanism, do not use the types of envelopes shown below. DO NOT USE ENVELOPES: that are of a baggy construction that are embossed (have raised writing on them) that have clasps on them that are not sharply creased that are preprinted on the inside Rounded flap Double flap Triangular flap Glue How to load envelopes. 1 Before loading, press the corners and sides of the envelopes to make them as flat as possible. If the envelopes are `double-feeding,' put one envelope in the paper tray at a time. 1 - 16 INTRODUCTION 2 Insert the envelopes into the paper tray with the address side down and the leading edge (top of the envelopes) in first. Slide the paper side guide to fit the width of the envelopes. If you have problems when printing on envelopes, try the following suggestions: 1 Open the envelope flap. 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. 3 Adjust the size and margin in your application. To load post cards 1 Raise the paper stop and insert the post cards into the paper tray. Slide the paper side guide to fit the width of the post cards. INTRODUCTION 1 - 17 About fax machines Fax tones and handshake When someone is sending a fax, the machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You'll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the "handshake", or connection, with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message. The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows Receiving. If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the "chirps" for about 40 seconds, and the LCD continues to show Receiving. To cancel receiving, press Stop/Exit. The fax `handshake' is the time in which the sending machine's CNG tones and the receiving machine's "chirps" overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible. When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. 1 - 18 INTRODUCTION ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine. Your machine must have enough memory for this feature to work. Multi-Line connections (PABX) Most offices use a central telephone system. Brother recommends that all our Fax/MFC machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly. While it is often relatively simple to connect a fax machine to a PABX, (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly. INTRODUCTION 1 - 19 2 Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID, the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected. 1 2 3 4 5 6 Press Menu/Set, 0, 2. Enter the last two digits of the year. Press Menu/Set. Enter two digits for the month. Press Menu/Set. (For example, enter 09 for September, or 10 for October.) Enter two digits for the day. Press Menu/Set. (For example, enter 06 for 6th.) Enter the time in 24-Hour format. Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.) Press Stop/Exit. The LCD now shows the date and time whenever the machine is in Fax mode. Setting Tone or Pulse dialling mode (Not available in New Zealand) Your machine comes set for Tone dailling service (Multi-frequency). If you have Pulse dialling service (rotary), you need to change the dialling mode. 1 Press Menu/Set, 0, 4. 2 Press or to select Pulse (or Tone). Press Menu/Set. 3 Press Stop/Exit. 2 - 1 GETTING STARTED Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardized format, i.e. in accordance with the following strict sequence: 1 2 Press Menu/Set, 0, 3. Enter your fax number (up to 20 digits). Press Menu/Set. You cannot enter a hyphen in the fax number. To enter a space press once between numbers. 3 4 Use the dial pad to enter your name (up to 20 characters). (See Entering Text on page B-11.) Press Menu/Set. Press Stop/Exit. If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing. GETTING STARTED 2 - 2 General Setup Setting the Mode Timer The machine has four temporary mode keys on the control panel: PhotoCapture, Copy, Fax and Scan. You can change the number of seconds or minutes the machine takes after the last Copy, Scan or PhotoCapture operation before it returns to Fax mode. If you select Off, the machine stays in the mode you used last. 1 2 3 4 Press Menu/Set, 1, 1. Press or to select 0 Sec, 30 Secs, 1 Min, 2 Mins, 5 Mins or Off. Press Menu/Set. Press Stop/Exit. Setting the Paper Type To get the best print quality, set the machine for the type of paper you are using. 1 2 3 Press Menu/Set, 1, 2. Press or to select Plain, Inkjet, Glossy or Transparency. Press Menu/Set. Press Stop/Exit. The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet immediately to prevent smudging or paper jams. 2 - 3 GETTING STARTED Setting the Paper Size You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal and A4. When you change the type of paper you load in the machine, you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax on the page. 1 2 3 Press Menu/Set, 1, 3. Press or to select Letter, Legal, A4, A5 or 10x15cm. Press Menu/Set. Press Stop/Exit. Setting the Ring Volume You can turn the ring Off or you can select the ring volume level. Press Menu/Set, 1, 4, 1. Press or to select Low, Med, High or Off. Press Menu/Set. 3 Press Stop/Exit. --OR-- You can adjust the ring volume when your machine is idle (not being used). In Fax mode , press or to adjust the volume level. Every time you press these keys, the machine will ring so you can hear the active setting as the LCD shows it. The volume changes with each key press. The new setting will stay until you change it again. 1 2 Setting the Beeper Volume You can change the beeper volume. The default (factory) setting is Low. When the beeper is on, the machine will beep when you press a key, make a mistake or you send or receive a fax. 1 2 3 Press Menu/Set, 1, 4, 2. Press or to select your option. (Low, Med, High or Off) Press Menu/Set. Press Stop/Exit. GETTING STARTED 2 - 4 Setting the Speaker Volume You can adjust the machine's one-way speaker volume. 1 2 3 Press Menu/Set, 1, 4, 3. Press or to select Low, Med, High or Off. Press Menu/Set. Press Stop/Exit. Setting the LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD from your position, try changing the contrast setting for improved viewing. 1 2 3 Press Menu/Set, 1, 6. Press or to select Light or Dark. Press Menu/Set. Press Stop/Exit. 2 - 5 GETTING STARTED 3 Setup Send How to enter Fax mode Before sending faxes, make sure green. If not, press setting is Fax. (Fax) is illuminated in (Fax) to enter Fax mode. The default How to dial You can dial in any of the following ways. Manual dialling Press all of the digits of the phone or fax number. SETUP SEND 3 - 1 Speed-Dialling Press Search/Speed Dial, #, and then the two digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-1.) two-digit number If the LCD shows Not Registered when you enter the Speed-Dial number, a number has not been stored for it. Search You can search for names you have stored in the Speed-Dial memories. Press Search/Speed Dial and the navigation keys to search. (See Storing Speed-Dial numbers on page 5-1.) To search numerically or To search alphabetically* * To search alphabetically, you can use the dial pad to enter the first letter of the name you are looking for. Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If you want to make a second call to the last number dialled, you can save time by pressing Redial/Pause and Mono Start or Colour Start. Redial/Pause only works if you dialled from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minutes intervals. 3 - 2 SETUP SEND How to Fax Colour fax transmission Your machine can send a colour fax to machines that support this feature. However, colour faxes cannot be stored in the memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off). (MFC-425CN) Delayed fax and Polling Transmit features are not available in colour. Faxing from the ADF (MFC-425CN only) Put the document face down in the ADF. 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Dial the fax number. Press Mono Start or Colour Start. The machine starts scanning the document. To cancel, press Stop/Exit. If the memory is full and you are faxing a single page, it will be sent in real time. SETUP SEND 3 - 3 Faxing from the scanner glass You can use the scanner glass to fax pages of a book or one page at a time. The documents can be up to A4 size. 1 2 3 4 5 If it is not illuminated in green, press (Fax). Load your document on the scanner glass. Dial the fax number. Press Mono Start or Colour Start. If you press Mono Start, the machine starts scanning the first page. If you press Colour Start, the machine starts sending. To send a single page, press 2 (or Next Page? 1.Yes 2.No(Dial) press Mono Start again). The machine starts sending the document. --OR-- To send more than one page, press 1 and go to Step 5. Place the next page on the scanner Set Next Page Then Press Set glass. Press Menu/Set. The machine starts scanning. (Repeat Steps 4 and 5 for each additional page.) To cancel, press Stop/Exit. If the memory is full and you are faxing a single page, it will be sent in real time. You cannot send multiple pages for colour faxes. 3 - 4 SETUP SEND Automatic transmission This is the easiest way to send a fax. If it is not illuminated in green, press (Fax). Load your document. Dial the fax number you want to call. (See How to dial on page 3-1.) 4 Press Mono Start or Colour Start. For MFC-215C, go to step 4 on page 3-4. 1 2 3 Manual transmission Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1 2 3 4 5 6 7 If it is not illuminated in green, press (Fax). Load your document. Press Hook or, pick up the handset of the external phone and listen for a dial tone. Dial the fax number you want to call. When you hear the fax tone, press Mono Start or Colour Start. If you are using the scanner glass, press 1 to send a fax. If you picked up the handset of an external phone, replace it. 1.Send 2.Receive You cannot send multiple pages from the scanner glass. SETUP SEND 3 - 5 Basic sending operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: contrast, resolution, overseas mode, delayed fax timer (MFC-425CN only), polling transmission (MFC-425CN only) or real time transmission. 1 2 If it is not illuminated in green, press (Fax). After each setting is accepted, the LCD will ask if you want to enter more settings: Press 1 to select more settings. The Next 1.Yes 2.No LCD will return to the Setup Send menu. --OR-- Press 2 if you have finished choosing settings and go to the next step. Contrast If your document is very light or very dark, you may want to change the contrast. For most documents the default setting `Auto' can be used. It automatically chooses the suitable contrast for your document. Use Light to send a light document. Use Dark to send a dark document. 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Press Menu/Set, 2, 2, 1. Press or to select Auto, Light or Dark. Press Menu/Set. 3 - 6 SETUP SEND Fax Resolution You can use the Fax Resolution key to change the setting temporarily (for this fax only). In Fax mode (Fax), press Fax Resolution and or to select the setting you want, and then press Menu/Set. --OR-- You can change the default setting: 1 2 3 4 If it is not illuminated in green, press (Fax). Load your document. Press Menu/Set, 2, 2, 2. Press or to select the resolution you want. Press Menu/Set. There are four levels of the resolution setting in monochrome and two levels in colour. Monochrome Standard Fine S.Fine Photo Suitable for most typed documents. Good for small print and transmits a little slower than Standard resolution. Good for small print or artwork and transmits slower than Fine resolution. Use when the document has varying shades of grey or is a photograph. This has the slowest transmission time. Colour Standard Fine Suitable for most typed documents. Use when the document is a photograph. The transmission time is slower than Standard resolution. If you select S. Fine and Photo for colour fax, the setting will be drawn back to Fine.