User manual BROTHER MFC-9420CN

USER'S GUIDE MFC-9420CN If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9420CN Serial Number:* Date of Purchase: Place of Purchase: * The serial number can be displayed on the LCD screen (Menu/Set, 7, 1). Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; and may support an insurance claim by you in the event of product loss covered by insurance. ©2005 Brother Industries, Ltd. THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. Note Brother does not recommend the use of consumables other than genuine Brother consumables. Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables. i Quick Reference Guide Sending Faxes Automatic Transmission using the ADF Storing Speed-Dial numbers 1 2 3 4 If it is not illuminated in blue, press (Fax). Load your document. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Press Mono Start or Colour Start. 1 2 3 4 5 6 Press Menu/Set, 2, 3, 2. Using the dial pad, enter a three-digit Speed-Dial location number (001 - 200). Press Menu/Set. Select Fax/Tel. Press Menu/Set. Enter the number (up to 20 digits). Press Menu/Set. Storing numbers Storing One-Touch Dial numbers Enter the name up to 15 characters (or leave it blank). Press Menu/Set. Press Stop/Exit. 1 2 Press Menu/Set, 2, 3, 1. Press the One-Touch key where you want to store the number. Dialling operations Note To access One-Touch numbers 9 to 16, hold down Shift as you press the One-Touch key. One-Touch Dialling / Speed-Dialling 1 2 3 If it is not illuminated in blue, press (Fax). 3 4 5 6 Select Fax/Tel. Press Menu/Set. Enter the number (up to 20 digits). Press Menu/Set. Enter the name up to 15 characters (or leave it blank). Press Menu/Set. Press Stop/Exit. Load your document. Press the One-Touch key of the number you want to call. Note To dial One-Touch numbers 9 to 16, hold down Shift as you press the One-Touch key. --OR-- Press Search/Speed Dial, press #. Press the three-digit Speed-Dial number. 4 Press Mono Start or Colour Start. ii Using Search 1 2 3 4 5 If it is not illuminated in blue, press (Fax). Load your document. Press Search/Speed Dial, and then enter the first letter of the name you're looking for. Press or to search the memory. Press Mono Start or Colour Start. Making copies Single copy 1 2 3 Press blue. (Copy) to illuminate it in Load your document. Press Mono Start or Colour Start. Sorting copies using the ADF 1 2 3 4 5 6 Press blue. (Copy) to illuminate it in Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Options and or to select Stack/Sort. Press Menu/Set. Press or to select Sort. Press Menu/Set. Press Mono Start or Colour Start. iii Table of Contents Section I - General 1 General Information Using this Guide ..................................................................................................1-1 Finding information ........................................................................................1-1 Symbols used in this Guide ...........................................................................1-1 How to access the complete User's Guide ..........................................................1-2 To view Documentation (For Windows®).......................................................1-2 To view Documentation (For Macintosh®) .....................................................1-3 Control panel overview ........................................................................................1-4 About fax machines .............................................................................................1-6 Fax tones and handshake .............................................................................1-6 ECM (Error Correction Mode)........................................................................1-6 Multi-Line connections (PABX)......................................................................1-6 2 Loading paper and documents Acceptable paper and other media......................................................................2-1 Recommended paper ....................................................................................2-1 Type and size of paper ..................................................................................2-1 Handling and using special paper .................................................................2-3 Printable area ......................................................................................................2-7 Loading paper and envelopes .............................................................................2-8 Loading documents ...........................................................................................2-10 Using the ADF (automatic document feeder) ..............................................2-10 Using the scanner glass ..............................................................................2-11 3 Setup Date and Time .....................................................................................................3-1 Setting Daylight Savings Time.......................................................................3-1 Station ID.............................................................................................................3-2 LCD Contrast .......................................................................................................3-2 Phone line settings ..............................................................................................3-2 Tone and Pulse dialling mode (not available in New Zealand)......................3-2 Connecting an external or extension telephone ............................................3-3 Connecting an external telephone answering device (TAD) .........................3-3 Ecology features..................................................................................................3-5 Toner Save ....................................................................................................3-5 Sleep Time ....................................................................................................3-5 Mode Timer..........................................................................................................3-6 Paper settings......................................................................................................3-6 Paper Type ....................................................................................................3-6 Paper Size .....................................................................................................3-7 Volume Settings...................................................................................................3-7 Ring Volume ..................................................................................................3-7 Beeper Volume..............................................................................................3-8 Speaker Volume ............................................................................................3-8 iv 4 Security features Setting Lock .........................................................................................................4-1 Setting up the password ................................................................................4-1 Changing the Setting Lock password ............................................................4-2 Turning Setting Lock on.................................................................................4-2 Turning Setting Lock off.................................................................................4-2 Memory Security..................................................................................................4-3 Setting up the password ................................................................................4-3 Changing the Memory Security password .....................................................4-4 Turning Memory Security on .........................................................................4-4 Turning Memory Security off .........................................................................4-4 Section II - Fax & Telephone 5 Sending a fax How to Fax...........................................................................................................5-1 Entering Fax mode ........................................................................................5-1 Sending a fax automatically from the ADF ....................................................5-1 Sending a fax automatically from the scanner glass .....................................5-1 Colour fax transmission .................................................................................5-2 Cancelling a fax in progress ..........................................................................5-2 Dual Access (Monochrome only)...................................................................5-2 Sending a fax manually .......................................................................................5-3 Manual transmission......................................................................................5-3 Out of Memory message ...............................................................................5-3 Broadcasting (Monochrome only)........................................................................5-3 Additional Sending Operations ............................................................................5-4 Sending faxes using multiple settings ...........................................................5-4 Contrast .........................................................................................................5-5 Changing fax Resolution ...............................................................................5-5 Real Time Transmission ................................................................................5-6 Overseas Mode .............................................................................................5-7 Delayed Faxing (Monochrome only)..............................................................5-7 Delayed Batch Transmission (Monochrome only) .........................................5-8 Checking job status and cancelling a waiting job ..........................................5-8 Composing the electronic Cover Page (Monochrome only) ..........................5-9 6 Receiving a fax Receive Mode......................................................................................................6-1 Fax Receive Settings...........................................................................................6-2 Ring Delay .....................................................................................................6-2 F/T Ring Time (Fax/Tel mode only)...............................................................6-3 Tray Use for Fax mode..................................................................................6-3 Printing a reduced incoming fax (Auto Reduction) ........................................6-4 Reception into memory (Monochrome only)..................................................6-4 Changing the remote codes ..........................................................................6-5 Fax Detect .....................................................................................................6-5 Additional receiving operations............................................................................6-6 v Printing a fax from the memory .....................................................................6-6 Setting the Print Density ................................................................................6-6 Operation from extension telephones............................................................6-6 Using a cordless external handset ................................................................6-7 For Fax/Tel mode only...................................................................................6-7 Using the remote codes.................................................................................6-7 7 Dialling and phone options How to dial...........................................................................................................7-1 Manual dialling...............................................................................................7-1 One-Touch Dialling........................................................................................7-1 Speed-Dialling ...............................................................................................7-1 Search ...........................................................................................................7-2 Fax Redial .....................................................................................................7-2 Storing numbers ..................................................................................................7-3 Storing a Pause .............................................................................................7-3 Storing One-Touch Dial numbers ..................................................................7-3 Storing Speed-Dial numbers .........................................................................7-4 Changing One-Touch and Speed-Dial numbers ...........................................7-4 Setting up Groups for Broadcasting ..............................................................7-5 Access codes and credit card numbers.........................................................7-6 Telephone Service for Australia...........................................................................7-6 Telstra® FaxStream® Duet® (Distinctive Ringing)..........................................7-6 Caller ID (Caller IDentification) ......................................................................7-8 How Does the Caller ID Work?......................................................................7-9 The Caller ID is Stored in Your Machine Memory .........................................7-9 Viewing Caller ID List ....................................................................................7-9 Telephone Service for New Zealand .................................................................7-10 FaxAbility .....................................................................................................7-10 Caller ID (Caller IDentification) ....................................................................7-11 How Does the Caller ID Work?....................................................................7-12 Viewing Caller ID List ..................................................................................7-12 Telephone Service for Some Countries.............................................................7-13 Distinctive Ringing (For Singapore and Hong Kong)...................................7-13 Caller ID (For Singapore and Hong Kong) ..................................................7-14 Viewing Caller ID List ..................................................................................7-14 8 Remote Fax Options (Monochrome only) Fax Forwarding....................................................................................................8-1 Fax Storage .........................................................................................................8-1 PC Fax Receive (including when the PC is turned off)........................................8-2 Changing Remote Fax Options ...........................................................................8-3 Turning off Remote Fax Options ...................................................................8-3 Remote Retrieval.................................................................................................8-4 Setting the Remote Access Code..................................................................8-4 Using your Remote Access Code..................................................................8-4 Remote commands..............................................................................................8-5 Retrieving fax messages ...............................................................................8-6 Changing the Fax Forwarding number ..........................................................8-6 vi 9 Printing reports Fax reports...........................................................................................................9-1 Transmission Verification Report...................................................................9-1 Fax Journal (Activity reports) .........................................................................9-1 Additional reports.................................................................................................9-2 10 Polling Polling Operation ...............................................................................................10-1 Polling Receive ..................................................................................................10-1 Setup to Receive Polling .............................................................................10-1 Setup to Receive Polling with Secure Code ................................................10-1 Setup to receive delayed polling..................................................................10-2 Sequential Polling ........................................................................................10-2 Polled Transmit..................................................................................................10-3 Setup for Polled Transmit (Standard) (Monochrome only) ..........................10-3 Setup for Polled Transmit with Secure Code (Monochrome only)...............10-4 Section III - Copy 11 Making copies How to copy .......................................................................................................11-1 Entering Copy mode ....................................................................................11-1 Printable Area..............................................................................................11-1 Making a single copy ...................................................................................11-1 Making multiple copies ................................................................................11-2 Tray Use for Copy mode .............................................................................11-2 Cancel copying ............................................................................................11-2 Copy options......................................................................................................11-3 Increasing copy quality ................................................................................11-3 Enlarging or reducing the image copied ......................................................11-4 Making N in 1 copies or a poster (Page Layout) .........................................11-5 Sorting copies using the ADF ......................................................................11-7 Adjusting Brightness, Contrast and Colour..................................................11-7 Out of Memory message ...................................................................................11-9 Legal limitations .................................................................................................11-9 Section IV - Software and Network Features Section V - Appendices A Important information For your safety.............................................................................................. A-1 IEC 60825-1 Specification ............................................................................ A-1 Disconnect device ........................................................................................ A-1 vii LAN connection ............................................................................................ A-2 International Energy STAR® Compliance Statement ..................................... A-2 Radio interference (220-240V Model only)................................................... A-2 Important Information for Australia ..................................................................... A-2 IMPORTANT-For Your Safety ...................................................................... A-2 International Energy STAR® Compliance Statement ..................................... A-2 Important safety instructions......................................................................... A-3 Important Information for New Zealand .............................................................. A-4 Important Safety Instructions........................................................................ A-4 IMPORTANT-For Your Safety ...................................................................... A-5 IMPORTANT NOTICE.................................................................................. A-5 Important Information for Some Countries.......................................................... A-6 Important Safety Instructions........................................................................ A-6 Choosing a location ............................................................................................ A-8 To use the machine safely............................................................................ A-9 Trademarks....................................................................................................... A-12 B Menu and Features On-screen programming..................................................................................... B-1 Menu table.................................................................................................... B-1 Memory storage............................................................................................ B-1 Navigation keys .................................................................................................. B-2 Menu Table......................................................................................................... B-3 Copy options key .............................................................................................. B-14 Entering Text .................................................................................................... B-15 C Troubleshooting and routine maintenance Troubleshooting.................................................................................................. C-1 Error messages ............................................................................................ C-1 Document jams............................................................................................. C-5 Paper jams ................................................................................................... C-6 Paper Jam A1 / Paper Jam A2 (paper jam in the paper tray)....................... C-7 Paper Jam B (paper jammed inside the machine) ....................................... C-8 Paper Jam C (paper jam where the paper comes out of the machine) ........ C-9 If you are having difficulty with your machine ............................................. C-10 Improving the print quality .......................................................................... C-15 Setting Dial Tone detection ........................................................................ C-19 Compatibility ............................................................................................... C-19 Routine maintenance........................................................................................ C-20 Cleaning the outside of the machine .......................................................... C-20 Cleaning the scanner glass ........................................................................ C-21 Cleaning to prevent paper jams.................................................................. C-22 Cleaning the laser glass ............................................................................. C-24 Replacing the consumable items...................................................................... C-26 Toner cartridges ......................................................................................... C-28 Waste toner pack........................................................................................ C-31 OPC belt cartridge ...................................................................................... C-33 Fusing unit .................................................................................................. C-35 Replacing the transfer belt cleaner............................................................. C-38 Replacing the transfer roller ....................................................................... C-39 viii Machine Information ......................................................................................... C-40 Viewing the Serial Numbers ....................................................................... C-40 Checking the Page Counters...................................................................... C-40 Checking remaining life of parts ................................................................. C-41 Packing and shipping the machine ................................................................... C-41 D Optional accessories Optional accessories and supplies ..................................................................... D-1 Lower tray unit (LT-27CL)............................................................................. D-1 SO-DIMM...................................................................................................... D-3 Installing additional memory ......................................................................... D-4 E Specifications Product description ............................................................................................. E-1 General ............................................................................................................... E-1 Print media.......................................................................................................... E-2 Fax...................................................................................................................... E-3 Copy ................................................................................................................... E-4 Scanner .............................................................................................................. E-5 Printer ................................................................................................................. E-6 Interfaces ............................................................................................................ E-6 Computer requirements ...................................................................................... E-7 Consumable items .............................................................................................. E-8 Replacement parts.............................................................................................. E-8 Network (LAN) .................................................................................................... E-9 F G H Glossary Index Remote Retrieval Access card ix Section I General 1. General Information 2. Loading paper and documents 3. Setup 4. Security features SECTION I GENERAL 1 General Information 1 Using this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. Bold Italics Courier Bold typeface identifies specific keys on the machine's control panel. Italicized typeface emphasizes an important point or refers you to a related topic. Courier type face identifies the messages on the LCD of the machine. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup icons alerts you to devices and operations that are not compatible with the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features. 1-1 Chapter 1 How to access the complete User's Guide This User's Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User's Guide located in the `Documentation' section of the CD-ROM. Note If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. 4 5 Click Documentation. Click the documentation you want to read. · Quick Setup Guide: Setup and Software Installation Instructions · User's Guide (3 manuals): User's Guide for stand-alone operations, Software User's Guide and Network User's Guide · PaperPort® User's Guide: Document Management Software To view Documentation (For Windows®) From the Start menu, select Brother, MFL Pro Suite MFC-9420CN from the Programs Group and then select User's Guide. --OR-- 1 2 3 How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning in Chapter 2 Turn on your PC. Insert the Brother CD-ROM labelled Windows® into your CD-ROM drive. If the model name screen appears, click your model name. If the language screen appears, click your language. The CD-ROM main menu will appear. (For Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) ControlCenter2 in Chapter 3 (For Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0) Network Scanning in Chapter 4 PaperPort® User's Guide Instructions for scanning directly from ScanSoft® PaperPort® 1-2 General Information To view Documentation (For Macintosh®) How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: Scanning in Chapter 8 1 1 Turn on your Macintosh®. Insert the Brother CD-ROM labelled Macintosh® into your CD-ROM drive. The following window will appear. (For Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater) ControlCenter2 (For Mac OS® X 10.2.4 or greater) in Chapter 9 Network Scanning (For Mac OS® X 10.2.4 or greater) in Chapter 10 Presto!® PageManager® User's Guide Instructions for scanning directly from Presto!® PageManager® (Mac OS® X) 2 3 4 Double-click the Documentation icon. The select Language screen appears, double-click your language. Click the documentation you want to read. · Quick Setup Guide: Setup and Software Installation Instructions · User's Guide (3 manuals): User's Guide for stand-alone operations, Software User's Guide and Network User's Guide 1-3 Chapter 1 Control panel overview 01/03 15:25 Sleep Fax 1 One-Touch Keys These 8 keys give you instant access to 16 previously stored numbers. Shift To access One-Touch numbers 9 to 16, hold down Shift as you press the One-Touch key. 5 Navigation keys: Menu/Set The same key is used for Menu and Set operations. Lets you access the Menu to program and store your settings in the machine. Volume keys In standby mode you can press these keys to adjust the ring volume. Search/Speed Dial Lets you look up numbers that are stored in the dialling memory. It also lets you dial stored numbers by pressing # and a three-digit number. 2 3 Copy keys (Temporary settings): Enlarge/Reduce Lets you reduce or enlarge copies depending upon the ratio you select. Options You can quickly and easily select temporary settings for copying. 4 Mode keys: Fax Lets you access Fax mode. Scan Lets you access Scan mode. Copy Lets you access Copy mode. Press to scroll forward or backward to a menu selection. or Press to scroll through the menus and options. 1-4 General Information 1 01/03 15:25 Sleep Fax 6 Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone (not available in New Zealand). Mono Start Lets you start sending faxes or make copies in black and white. Colour Start Lets you start sending faxes or make copies in full colour. @ Liquid Crystal Display (LCD) Displays messages on the screen to help you set up and use your machine. A Fax and telephone keys: Redial/Pause Redials the last number you called. It also inserts a pause in quick dial numbers. Hook Press before dialling if you want to make sure a fax machine will answer, and then press Mono Start or Colour Start. Also, press this key after picking up the handset of an external telephone during the F/T double/pseudo-ring. Resolution Sets the resolution when you send a fax. 7 8 9 Stop/Exit Stops an operation or exits from the menu. Secure Print Lets you print secured print data saved in the machine's memory if you enter the four-digit password. (For details about using this feature, for Windows®, see Chapter 1 in the Software User's Guide on the CD-ROM, and for Macintosh®, see Chapter 7 in the Software User's Guide on the CD-ROM.) B Print key: Job Cancel You can cancel a print job and clear the machine's memory. 1-5 Chapter 1 About fax machines Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You'll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the "handshake" or connection with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message. The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows Receiving. If your machine is set to the Fax Only mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, your machine will continue to send the "chirps" for about 40 seconds, and the LCD continues to show Receiving. To cancel receiving, press Stop/Exit. The fax `handshake' is the time in which the sending machine's CNG tones and the receiving machine's "chirps" overlap. This must be for at least 2 to 4 seconds, so both machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check a fax transmission while it is in progress. If the machine detects errors during fax transmission, it resends the pages of the fax that had an error. ECM transmissions are only possible between fax machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine. Multi-Line connections (PABX) Most offices use a central telephone system. Brother recommends that all our Fax/MFC machines be connected to a discreet (dedicated) line. Although a particular PABX may appear to work with a particular model of fax machine, we cannot guarantee that the unit will operate correctly. While it is often relatively simple to connect a fax machine to a PABX, (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not to work correctly. 1-6 2 Loading paper and documents Type and size of paper The machine loads paper from the installed standard paper tray or the optional lower tray. Acceptable paper and other media Recommended paper The recommended paper for this machine is: Xerox 4200, Hammermill Laserprint NEUSIEDLER Colour Copy 90 gsm or equivalent To get the best output quality and to avoid any damage, use smooth white paper. Before you buy a lot of paper, please test some to make sure that the paper is suitable. Use neutral paper. Do not use acidic or alkaline paper. Print quality will vary depending on the paper being used. 2 Standard paper tray Since the standard paper tray is a universal type, you can use any of the paper types and sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 2-2. The tray can hold up to 250 sheets of paper (80 gsm) or up to 15 envelopes (paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide). Optional lower tray (LT-27CL) The optional lower tray can hold up to 530 sheets of Letter/A4 paper (80 gsm). The maximum capacity is 44 mm paper height. The names for the paper trays in the machine driver and this Guide are as follows: Tray and optional unit Standard paper tray Optional lower tray Name Tray 1 Tray 2 CAUTION Do not load envelopes, transparencies, labels or thick paper (more than 105 gsm) into the optional lower tray unit. It may cause paper jams. 2-1 Chapter 2 Paper capacity of the paper trays Standard Paper Tray (Tray 1) Paper size A4, Letter, B5 (JIS/ISO), Executive, A5, COM10, DL, 104.8 x 210 mm to 215.9 x 297 mm Plain paper Thick/Thicker paper Transparencies Labels Envelopes Up to 250 sheets (80 gsm) Up to 40 sheets (165 gsm) Up to 50 sheets Up to 80 sheets Up to 15 sheets or 7 sheets for H/H* condition. Optional lower tray (Tray 2) A4, Letter, B5 (JIS/ISO), Executive Up to 530 sheets (80 gsm) Up to 44 mm loading height n/a n/a n/a Number of sheets * H/H = High temperature/High humidity Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight (gsm) Thickness (µm) Roughness (sec.) Stiffness (cm3/100) Grain direction Volume resistivity (ohm) Surface resistivity (ohm-cm) Filler Ash content (wt%) Brightness (%) Opacity (%) 75-90 80-110 Higher than 20 90-150 Long grain 10e9-10e11 10e10-10e12 CaCO3 (Neutral) Below 23 Higher than 80 Higher than 85 2-2 Loading paper and documents Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Some important guidelines when selecting paper are: Supplier should be informed that the paper or envelopes will be used in a colour laser machine. Preprinted paper must use inks that can withstand the temperature of the machine's fusing process (200 degrees centigrade or 392 degrees Fahrenheit for a period of 0.1 seconds). If you have selected a cotton bond paper, paper having a rough surface, such as cockle or laid finished paper or paper that is wrinkled or puckered, the paper may exhibit degraded performance. Types of paper to avoid CAUTION Some types of paper may not perform well or may cause damage to your machine. Do not use paper: that is highly textured that is extremely smooth or shiny that is curled or warped that is coated or has a chemical finish that is damaged, creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed for inkjet printing 2 If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. 2-3 Chapter 2 Envelopes Most envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine. Envelopes can be fed from Tray 1 only. Note Before you print envelopes, you must `fan' the stack to avoid paper jams and misfeeds. Before you print a lot of envelopes, test one to make sure that the print results are what you want. Envelope joints that are sealed by the manufacturer should be secure. Do not put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds. For proper printing, you must choose the same paper size from your software application as the paper in the tray. We recommend that you do not print within 15 mm of the edges of envelopes. See Acceptable paper and other media on page 2-1. Note Brother will not recommend a particular envelope because envelope manufacturers may change the envelope specifications. You are responsible for the quality and performance of the envelopes you use. Before you put envelopes in the tray, check the following: Envelopes should have a lengthwise sealing flap. The sealing flaps should be folded crisply and correctly (irregularly cut or folded envelopes may cause paper jams). Envelopes should consist of two layers of paper in the area circled in Figure 1. Feeding direction Figure 1 2-4 Loading paper and documents Types of envelopes to avoid CAUTION Do not use envelopes: that are damaged, curled, wrinkled, or an unusual shape that are extremely shiny or textured with clasps, snaps or tie strings with self-adhesive closures that are of a baggy construction that are not sharply creased that are embossed (have raised writing on them) that were previously printed by a laser machine that are pre-printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the machine with edges that are not straight or consistently square with windows, holes, cut-outs or perforations with sealing flaps that have not been folded at purchase with sealing flaps as shown in Figure 2 with each side folded as shown in Figure 3 2 If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement. Figure 2 Figure 3 2-5 Chapter 2 Labels and transparencies The machine will print on most types of labels and transparencies designed for use with a laser machine. Labels should have an adhesive which is acrylic-based since such material is more stable at the high temperatures in the fusing unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the opc belt or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems. All labels and transparencies used in this machine must be able to withstand a temperature of 200 degrees centigrade for a period of 0.1 seconds. Label and transparency sheets should not exceed the paper weight specifications described in this User's Guide. Labels and transparencies exceeding this specification may not feed or print properly and may cause damage to your machine. Transparencies and labels can be fed from Tray 1 only. Types of labels and transparencies to avoid Do not use labels or transparencies that are damaged, curled, wrinkled or an unusual shape. CAUTION Avoid feeding labels with the carrier sheet exposed because your machine will be damaged. When feeding transparencies, use the recommended type for laser machines. For detailed information on the specification of the proper transparencies to purchase, call your dealer or Brother Customer Service. 2-6 Loading paper and documents Printable area The edges of the paper that cannot be printed on are shown below. Landscape 1 2 Portrait 1 2 3 For all available paper sizes 4 2 3 4 1 2 3 4 4.2 mm 4.2 mm 4.2 mm 4.2 mm For all available paper sizes 1 2 3 4 4.2 mm 4.2 mm 4.2 mm 4.2 mm Note We recommend that you do not print within 15 mm of the edges of envelopes. 2-7 Chapter 2 Loading paper and envelopes The machine can feed paper from the standard paper tray or the optional lower tray. When you put paper into the paper tray, note the following: If you are loading Letter, A4 or Executive size paper the machine will automatically detect the paper size. If you want to load B5 paper or envelopes you will need to manually set the paper size. (See Paper Size on page 3-7.) If your application software supports paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. Before using paper that has holes in it, such as organizer sheets, you must `fan' the stack to avoid paper jams and misfeeds. To load paper or other media in the paper tray 1 Pull the paper tray completely out of the machine. 2 While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. 2-8 Loading paper and documents 3 Fan the stack of paper well to avoid paper jams and mis-feeds. Note When you put paper in the paper tray, please remember the following: Check that the paper is flat in the tray and below the maximum paper mark, and that the paper guides are touching the sides of the paper stack. The side to be printed on must be face up. 2 4 Put paper in the paper tray. Printing on envelopes Adjust the paper length and width guides to fit the envelopes that are going to be used. PAPER LABEL TRANSPARENCY ENVELOPE CARDSTOCK You can load envelopes into the standard paper tray only. ABC 5 Put the paper tray firmly back in the machine and unfold the output paper tray support flap before you use the machine. Output paper tray support flap 2-9 Chapter 2 Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. 1 Fan the pages well. Make sure you put the documents face up, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your documents. 2 Using the ADF (automatic document feeder) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 80 gsm paper and always fan the pages before putting them in the ADF. CAUTION DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam. DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped. DO NOT use cardboard, newspaper or fabric. Make sure documents written with ink are completely dry. Documents to be faxed must be from 147.3 to 215.9 mm wide and 147.3 to 356 mm long. 3 Unfold the ADF document output support flap. CAUTION DO NOT pull on the document while it is feeding. 2 - 10 Loading paper and documents Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 215.9 mm wide and 297 mm long. 3 Close the document cover. CAUTION If the document is a book or is thick, do not slam the cover or press on it. 2 Note To use the scanner glass, the ADF must be empty. 1 2 Lift the document cover. Using the document guidelines on the left, centre the document face down on the scanner glass. Place documents Face Down on the scanner glass. 2 - 11 3 Setup Setting Daylight Savings Time You can set the machine to change for Daylight Savings Time manually. If you select To Summer Time, it will reset the time forward on hour and it you select To Winter Time it will reset the time backward one hour. Make sure you have set the correct date and time in the Date/Time setting. Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID, the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time. No other settings will be affected. 1 Press Menu/Set, 0, 2. Initial Setup 2.Date/Time 1 Press Menu/Set, 1, 5. General Setup 5.Clock Change 2 3 Enter the last two digits of the year. Press Menu/Set. Enter two digits for the month. Press Menu/Set. (For example, enter 09 for September, or 10 for October.) 2 3 Press or to select To Summer Time (or To Winter Time). Press Menu/Set. Press Stop/Exit. 4 Enter two digits for the day. Press Menu/Set. (For example, enter 06 for 6th.) 5 Enter the time in 24-Hour format. Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.) 6 Press Stop/Exit. The LCD now shows the date and time whenever the machine is idle and in Fax mode. When the machine is in Sleep mode, the LCD shows Sleep. (See Sleep Time on page 3-5.) 3-1 Setup Station ID You should store your name or company name and fax number so they print on all fax pages you send. It is important that you enter the fax number in the internationally standardised format, i.e. in accordance with the following strict sequence: LCD Contrast You can change the contrast to help the LCD look lighter or darker. 1 Press Menu/Set, 1, 7. General Setup 7.LCD Contrast 3 1 Press Menu/Set, 0, 3. Initial Setup 3.Station ID 2 Press to increase the contrast --OR-- Press to decrease the contrast. Press Menu/Set. 2 3 Enter your fax number (up to 20 digits). Press Menu/Set. Enter your telephone number (up to 20 digits). Press Menu/Set. (If the telephone number and fax number are the same, enter the same number again.) 3 Press Stop/Exit. Phone line settings Tone and Pulse dialling mode (not available in New Zealand) Your machine comes set for Tone dialling service (multi-frequency). If you have Pulse dialling service (rotary), you need to change the dialling mode. Note You cannot enter a hyphen in the number. To enter a space press once between numbers. The telephone number you enter is only used for Cover Page features. (See Composing the electronic Cover Page (Monochrome only) on page 5-9.) 1 Press Menu/Set, 0, 4. Initial Setup 4.Tone/Pulse 2 3 Press or to select Pulse (or Tone). Press Menu/Set. Press Stop/Exit. 4 Use the dial pad to enter your name (up to 20 characters). (See Entering Text on page B-15.) Press Menu/Set. 5 Press Stop/Exit. Note If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing. 3-2 Chapter 3 Connecting an external or extension telephone You can connect a separate telephone to your machine as shown in the diagram below. Extension Telephone Connecting an external telephone answering device (TAD) Sequence You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine "listens" for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message. The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax "handshake". Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings. External Telephone (Example for Australia) When you are using an external or extension phone, the LCD shows Telephone. Note If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD to one or two rings. 3-3 Setup Improper Setup Do not connect a TAD elsewhere on the same phone line. Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. 1 TAD Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.) Limit your speaking to 20 seconds. 3 TAD 2 Note (Example for Australia) When the TAD answers a call, the LCD shows Telephone. We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it. Connections The external TAD must be connected as shown in the previous illustration. 1 2 3 4 Set your external TAD to one or two rings. (The machine's Ring Delay setting does not apply.) Record the outgoing message on your external TAD. Set the TAD to answer calls. Set the Receive Mode to External TAD. (See Receive Mode on page 6-1.) 3-4 Chapter 3 Ecology features Toner Save You can conserve toner using this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the machine receives a Fax or PC data or makes a copy. The factory setting is 30 minutes. While the machine is in sleep mode you will see Sleep on the LCD. If you try to print or copy in sleep mode, there will be a short delay while the fuser warms up to its working temperature. 1 Press Menu/Set, 1, 6, 1. Ecology 1.Toner Save 2 3 Press or to select On (or Off). Press Menu/Set. Press Stop/Exit. 1 Press Menu/Set, 1, 6, 2. Ecology 2.Sleep Time 2 Use the dial pad to enter the length of time the machine is idle before it goes into sleep mode (00 to 99). Press Menu/Set. 3 Press Stop/Exit. Note