User manual BROTHER MFC-9600

,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, MFC 9600 ,,, ,,, ,,, OWNER'S MANUAL If You Need to Call Customer Service Please complete the following information for future reference: Model Number: Serial Number:* Date of Purchase: Place of Purchase: MFC 9600 ______________________________________ ______________________________________ ______________________________________ * The serial number is on the back of the unit. Retain this manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service. Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi-function centers. Our focus is to ensure that our bundled third-party software will continue to properly process date/time data after January 1, 2000. Brother fax machines and multi-function centers will function properly after January 1, 2000, provided that all non-Brother hardware, software and firmware used by our customers in connection or combination with Brother fax machines, MFCs and bundled software, accurately exchange date data with the Brother products. Please continue to check our Web page for updates at http://www.brother.com. All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service. © 1996­2000 Brother Industries, Ltd. Brother Numbers Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling. If you can't resolve a difficulty with your MFC using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system and an index of fax-back subjects. USA: From within Canada: 1-800-521-2846 1-800-681-9838 The Brother fax-back system number (USA Only) has been preprogrammed on One Touch key 01 . Frequently Asked Questions (FAQs) You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at: http://www.brother.com Brother Bulletin Board Brother's Bulletin Board Numbers are USA: From within Canada: 1-888-298-3616 1-514-685-2040 For Customer Service USA: From within Canada: From within Montreal: 1-800-284-4329 (voice) 1-908-575-8790 (fax) 1-800-853-6660 (voice) 1-514-685-4898 (fax) 1-514-685-6464 (voice) ORDERING ACCESSORIES AND SUPPLIES i Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com Description Laser Fax Toner Laser Fax Drum * 8 MB Expandable Memory Board * 16 MB Expandable Memory Board Telephone Line Cord IEEE-1284 Bi-directional Cable Multi-purpose Paper Cassette #2 Power Protector for A/C Power and Phone Line Surges and Voltage Spikes Multi-purpose Paper Cassette #2 Network (LAN) Board Quick Reference Card Owner's Manual ** Multi-Function Link® Pro software on Floppy Disks includes MFL Pro and ScanSoft TM PaperPort® only From within 1-800-668-2768 (voice) Canada: Item TN-430 (Able to print 3000 pages) TN-460 (Able to print 6000 pages) DR400 ME8000 ME16000 UG3565001 F2A046-10 LT400 QPD120 LT400 NC8000 LE1228001 LE1226001 PCI4D31 (Floppy Disks, Windows® 3.1x) PCI4D95 (Floppy Disks, Windows® 95/98) * Before you install ME8000 or ME16000, be sure to read DISCLAIMER--USER INSTALLATION OF MEMORY BOARD(S), page iii. ** Multi-Function Link® Pro Software is not available on Floppy Disks for Windows NT ® Workstation Version 4.0. ii ORDERING ACCESSORIES AND SUPPLIES Notice ­ Disclaimer of Warranties (For USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Disclaimer--User Installation of Memory Board(s) In some cases, product may be modified by adding and/or replacing the memory board(s) with approved replacements. Any damage to the product, the memory board(s) to be inserted therein or otherwise, caused as a result of improper installation (including installation of other than approved memory boards(s)) is not covered by the Limited Warranty. If you do not feel comfortable with the installation of approved memory board(s), contact a Brother Authorized Service Center to perform the installation of the memory board(s) for you. If you elect to use a Brother Authorized Service Center, you will be responsible for a moderate service charge. For the name and location of a convenient Authorized Service Center, please call 1-800-521-2846. NOTICE ­ DISCLAIMER OF WARRANTIES iii BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the enduse purchaser of the accompanying product (referred to in this warranty as "this Product"). What is covered: Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The "Warranty Period" is 1 year from the date you purchased this product. The "Warranty Period" for consumable items, such as Toner, Drums, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter. What is NOT covered: This warranty is VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, (5) non Brother®brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging. What to do if you think your Product is defective: Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother's representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. What Brother will do: Brother (or its Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother's option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement products provided that the replacement products conform to the manufacturer's specifications for new products. The repaired or replacement product will be returned to you at no cost. Exchange Service: Exchange service will expedite, in most instances by the next business day, the exchange of your non working Product with a refurbished or remanufactured product that conforms to the manufacturer's specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product's malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new iv MFC LIMITED WARRANTY (USA) BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return airbill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return airbill, signed by the courier. Limitations: Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives. This Limited Warranty (and Brother's obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change. Product Support: Toll-free customer service and technical support is available for hardware operational assistance at 1-800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax back system at 1-800-521-2846 or Brother's Internet Web Site (www.brother.com). Now you can visit us on-line (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies. BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911 Please record your model and serial number and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service. Model # Serial # Date of purchase: Store where purchased: Location of store: Important: We recommend that you keep all original packing materials, in the event that you ship this product. MFC LIMITED WARRANTY (USA) v BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (For Canada Only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com We're at your side. Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) ® Table of Contents 1 Introduction ....................................................................................... 1-1 Using This Manual ............................................................................ 1-1 Finding Information .................................................................... 1-1 Test Sheet Procedures (For USA Only) ............................................ 1-1 MFC 9600 Control Panel Overview ................................................. 1-2 About Fax Machines .......................................................................... 1-4 Fax Tones and Handshake .......................................................... 1-4 ECM (Error Correction Mode) ................................................... 1-4 Assembly and Connections ............................................................... 2-1 Packing List ........................................................................................ 2-1 Make sure you have the following items: ............................. 2-1 Choosing a Location .......................................................................... 2-2 IMPORTANT SAFETY INSTRUCTIONS .......................... 2-3 Release the Scanner Lock ........................................................... 2-3 Assembly ............................................................................................. 2-4 Installing the Drum Unit Assembly (with Toner Cartridge) ............................................................. 2-4 Paper ................................................................................................... 2-5 Acceptable Paper ........................................................................ 2-5 Paper Capacity of Paper Cassette ............................................... 2-5 Paper Specification for the Cassette ........................................... 2-6 Manual Feed Slot ........................................................................ 2-6 Loading Paper in Multi-purpose Paper Cassette ......................... 2-6 Manual Feed Slot ........................................................................ 2-7 Connecting the MFC ......................................................................... 2-8 Connections ........................................................................................ 2-9 Connecting an External Telephone ............................................. 2-9 Connecting an External TAD (Telephone Answering Device) ..... 2-9 Sequence ............................................................................... 2-9 Connections .......................................................................... 2-9 Recording Outgoing Message (OGM) ............................... 2-10 Special Line Considerations ..................................................... 2-11 Roll Over Phone Lines ....................................................... 2-11 Two-Line Phone System ..................................................... 2-11 Converting Telephone Wall Outlets .................................... 2-11 Installing MFC, External Two-Line TAD, and Two-Line Telephone .................................................. 2-12 Multi-Line Connections (PBX) ................................................ 2-13 If you are installing the MFC to work with a PBX: ........... 2-13 Custom Features on a Single Line ............................................ 2-13 2 TABLE OF CONTENTS vii 3 4 On-Screen Programming .................................................................. 3-1 User-Friendly Programming ............................................................ 3-1 Function Mode ............................................................................ 3-1 Function Selection Table ............................................................. 3-2 Initial Setup ........................................................................................ 4-1 Getting Started ................................................................................... 4-1 Setting Dialing Mode (Tone/Pulse) ............................................ 4-1 Setting Date and Time ................................................................. 4-1 Setting Station ID ........................................................................ 4-2 Entering Text ........................................................................ 4-2 Setting Beeper Volume ............................................................... 4-3 Speaker Volume .......................................................................... 4-4 Ring Volume ............................................................................... 4-4 Memory Storage ......................................................................... 4-4 Sleep Mode ................................................................................. 4-4 Delayed Timer ............................................................................. 4-5 Turning On Automatic Daylight Savings Time .......................... 4-5 Setup Receive ..................................................................................... 5-1 Basic Receiving Operations .............................................................. 5-1 Setting or Changing the Answer Mode ....................................... 5-1 Setting Ring Delay ...................................................................... 5-2 Easy Receive ............................................................................... 5-2 Turning on Cassette #2 ............................................................... 5-2 Printing a Reduced Incoming Document .................................... 5-3 Recommended Reductions ................................................... 5-3 Setting Paper Size ....................................................................... 5-3 Setting Cassette Usage ................................................................ 5-4 Setting the Print Density ............................................................. 5-4 Toner Save .................................................................................. 5-4 Advanced Receiving Operations ...................................................... 5-5 Operation from Extension Telephones ........................................ 5-5 Changing the Fax Receive Code .......................................... 5-5 Printing a Fax in Memory ........................................................... 5-5 Polling ......................................................................................... 5-6 Setting Up Polling Receive ................................................... 5-6 Setting Up Sequential Polling Receive ................................. 5-6 Canceling a Scheduled Job ......................................................... 5-7 Telephone Services ............................................................................. 5-7 Distinctive Ring .......................................................................... 5-7 Registering your Distinctive Ring Pattern ............................ 5-8 Caller ID ..................................................................................... 5-9 Viewing Caller ID List.......................................................... 5-9 Printing Caller ID List .......................................................... 5-9 Clearing a Caller ID Stored in Memory ............................. 5-10 5 viii TABLE OF CONTENTS 6 Setup Send .......................................................................................... 6-1 Before You Begin ................................................................................ 6-1 Sending Faxes Using Multiple Settings ...................................... 6-1 Faxing from the ADF (Automatic Document Feeder) ................ 6-1 Faxing from the Scanner Glass ................................................... 6-3 Resolution ................................................................................... 6-4 Contrast ....................................................................................... 6-4 Automatic Transmission ............................................................. 6-4 Manual Transmission .................................................................. 6-5 Manual and Automatic Fax Redial ............................................. 6-5 Dual Access ................................................................................. 6-5 Real Time Transmission .............................................................. 6-6 Checking the Jobs Status ............................................................ 6-6 Canceling Jobs in Memory ......................................................... 6-7 Basic Sending Operations ................................................................. 6-7 Composing Electronic Cover Page ............................................. 6-7 Composing Your Own Comments ........................................ 6-8 Cover Page for Next Fax Only ............................................. 6-8 Always Send Cover Page ..................................................... 6-9 Using a Printed Cover Page .................................................. 6-9 Advanced Sending Operations ....................................................... 6-10 Overseas Mode ......................................................................... 6-10 Delayed Fax .............................................................................. 6-10 Delayed Batch Transmission .............................................. 6-11 Multiple Resolution Transmission ............................................ 6-11 Setting Up for Polling Transmit ................................................ 6-12 Auto Dial Numbers and Dialing Options ........................................ 7-1 Storing Numbers for Easy Dialing ................................................... 7-1 Storing One Touch Dial Numbers ............................................... 7-1 Storing Speed Dial Numbers ...................................................... 7-2 Changing One Touch and Speed Dial Numbers ......................... 7-2 Setting Up Groups for Broadcasting ........................................... 7-3 Dialing Options .................................................................................. 7-4 Searching Telephone Index ......................................................... 7-4 One Touch Dialing ...................................................................... 7-4 Speed Dialing .............................................................................. 7-4 Pause ........................................................................................... 7-4 Fax Redial ................................................................................... 7-4 Broadcasting ............................................................................... 7-5 Dialing Access Codes and Credit Card Numbers ....................... 7-6 7 TABLE OF CONTENTS ix 8 Remote Fax Options .......................................................................... 8-1 Paging and Fax Forwarding ............................................................. 8-1 Programming a Paging Number ................................................. 8-1 Programming a Fax Forwarding Number ................................... 8-2 Setting Fax Storage ............................................................................ 8-2 Remote Retrieval ............................................................................... 8-3 Changing Remote Retrieval Access Code .................................. 8-3 Using Remote Retrieval Access Code ........................................ 8-3 Remote Commands ..................................................................... 8-4 Retrieving Memory Status List ................................................... 8-5 Retrieving Fax Messages ............................................................ 8-5 Changing Fax Forwarding Number Remotely ............................ 8-6 Printing Reports ................................................................................ 9-1 MFC Settings and Activity ................................................................ 9-1 To Print a Report ......................................................................... 9-1 Transmission Verification (Xmit) Report ................................... 9-2 Activity Report Interval .............................................................. 9-2 Making Copies ................................................................................. 10-1 Basic Copy Operations .................................................................... 10-1 Copying One Page .................................................................... 10-1 Stacking Multiple Copies (Using the ADF) .............................. 10-1 Sorting Multiple Copies (Using the ADF) ................................ 10-1 Single or Multiple Copies (Using the Scanner Glass) .............. 10-2 Memory Full Message .............................................................. 10-3 Copy Options (Temporary Settings) .............................................. 10-3 Copy Contrast ........................................................................... 10-3 Document type .......................................................................... 10-4 Enlarged or Reduced Copies ..................................................... 10-4 Special Copy Options ............................................................... 10-4 4in1 ..................................................................................... 10-5 2in1 ..................................................................................... 10-5 Poster .................................................................................. 10-5 Walk-Up Video Printing .................................................................. 11-1 Getting Started ................................................................................. 11-1 Setting Up Video Print Mode .................................................... 11-2 Black and White Video Printing .................................................... 11-2 Changing Default Settings .............................................................. 11-3 Setting Video Printing Quality .................................................. 11-3 Setting Video Type .................................................................... 11-4 Setting Print Size ...................................................................... 11-4 Video Capture from the PC ............................................................ 11-4 9 10 11 x TABLE OF CONTENTS 12 Setting Up the Brother MFC and PC to Work Together ............................................................................ 12-1 Using the Brother Machine with Your PC ..................................... 12-1 Before You Install Multi-Function Link® Pro ............................... 12-1 If You Don't Have a CD-ROM Drive ....................................... 12-1 Computer Requirements ........................................................... 12-2 Using a USB Cable to Connect the MFC to the PC (Using Windows® 98 Only) ......................................................... 12-2 Installing Brother Software Using a USB Cable ...................... 12-4 Using the Bundled Parallel Cable to Connect the MFC to the PC .......................................................................... 12-10 Choosing the Software to Install .................................................. 12-11 Install Multi-Function Link® Pro ...................................... 12-11 Install Printer and Scanner Drivers Only .......................... 12-11 Install NetCentricTM FaxStorm ......................................... 12-11 Install Automatic E-Mail Printing .................................... 12-11 View Online Documentation ............................................ 12-11 View Product Support Information ................................... 12-11 Brother Web Link ............................................................. 12-11 Exit .................................................................................... 12-11 Installing the Brother Software (For Parallel Interface) ........... 12-12 Overview of Basic Steps ......................................................... 12-12 Helpful Hints for Windows® 3.1x or Windows® 95/98 ........... 12-14 Receiving Messages into the PC ................................................... 12-15 Multi-Function Link® Pro Mode ............................................. 12-15 For DOS Users ................................................................................. 13-1 How to Use Brother Machine with Your DOS Application Software ................................................................................ 13-1 What Does the Remote Printer Console Do? ............................ 13-1 Remote Printer Console Main Program .............................. 13-1 Printer Status Monitor Program .......................................... 13-2 Installing the Remote Printer Console ...................................... 13-2 Using the Remote Printer Console Main Program ................... 13-3 Remote Printer Console ............................................................ 13-4 Current Printer Status Information ..................................... 13-4 Printer Setup Category .............................................................. 13-4 Print Setup Section ............................................................. 13-4 Page Setup Section ............................................................. 13-5 Font Configuration ............................................................. 13-5 Other Configuration ............................................................ 13-6 Console Configuration Category ........................................ 13-6 Using the Printer Status Monitor Program ............................... 13-7 13 TABLE OF CONTENTS xi 14 Using the Brother MFC as a Printer ............................................. 14-1 Special Printing Features ................................................................ 14-1 Windows® Printing .................................................................... 14-1 Popular Printer Emulation Support ........................................... 14-1 Remote Printer Console Program for DOS ............................... 14-1 Bi-directional Parallel Interface ................................................ 14-1 Enhanced Memory Management .............................................. 14-1 Printing From Your PC ................................................................... 14-2 Multi-purpose Paper Cassette ................................................... 14-2 Two-Sided Printing (Manual Duplexing) ................................. 14-2 Front Output Bin ....................................................................... 14-3 Manual Feed Slot ...................................................................... 14-3 Loading One Sheet of Paper ............................................... 14-4 Loading More than One Sheet of Paper ............................. 14-4 Printing on Thicker Paper and Card Stock ......................... 14-5 Simultaneous Printing/Faxing ........................................................ 14-6 Choosing Acceptable Paper ...................................................... 14-6 Printer Operation Keys ................................................................... 14-7 On/Off Line Key ....................................................................... 14-7 FF/Cont Key ............................................................................. 14-7 Print Priority Key ...................................................................... 14-7 Test/Reset Key .......................................................................... 14-7 Printing the Internal Font List ................................................... 14-8 Printing the Print Configuration List ........................................ 14-8 Restoring Factory Default Settings ........................................... 14-8 Printing PC Data in Hexadecimal ............................................. 14-8 Using the Windows® Based Brother Control Center (For Windows® 95/98 and NT® 4.0 Only) ................................. 15-1 Brother Control Center ................................................................... 15-1 AutoLoad the Brother Control Center ...................................... 15-2 How to Turn Off AutoLoad ....................................................... 15-2 Brother Control Center Features ................................................... 15-3 Auto Configuration ................................................................... 15-3 Scanning Operations ................................................................. 15-3 Copy Operations ....................................................................... 15-4 PC Fax Operation ...................................................................... 15-4 Scanner Settings for Scan, Copy and PC Fax Buttons ............. 15-4 Global Settings .......................................................................... 15-5 Setting Up the Scanner Configurations .................................... 15-5 To access the Scanner Configurations screen: .......................... 15-5 Perform an Operation from the Control Center Screen ............ 15-6 Scan to File ....................................................................................... 15-6 Scanner Settings ........................................................................ 15-6 Destination Folder ..................................................................... 15-6 Send Scan to E-mail ......................................................................... 15-8 Scanner Settings ........................................................................ 15-8 Email Application ..................................................................... 15-8 TABLE OF CONTENTS 15 xii File Attachments ....................................................................... 15-9 Conversion Options .................................................................. 15-9 Show QuickSend Menu ............................................................ 15-9 QuickSend List ....................................................................... 15-10 Send Scan to Word Processor ....................................................... 15-11 Scanner Settings ...................................................................... 15-11 Word Processor ....................................................................... 15-11 User Defined Button ...................................................................... 15-13 Scanner Settings ...................................................................... 15-13 Target Application ................................................................... 15-13 Copy / Two on One Copy .............................................................. 15-14 Scanner Settings ...................................................................... 15-14 Copy Settings .......................................................................... 15-14 Send a Fax ...................................................................................... 15-15 Scanner Settings ...................................................................... 15-15 FAX Settings ........................................................................... 15-16 16 Using Multi-Function Link® Pro Software .................................... 16-1 Introduction ..................................................................................... 16-1 Brother Resource Manager ....................................................... 16-1 MFC Remote Setup ......................................................................... 16-2 Multi-Function Link® Pro Main Menu .......................................... 16-3 Sending a Fax from Your PC .......................................................... 16-3 Sending a Quick Fax ................................................................. 16-3 Sending a Fax from the Main Menu ......................................... 16-4 Sending a Fax from a Windows® Application .......................... 16-4 Receiving Faxes into the PC ........................................................... 16-5 Checklist for the MFC ........................................................ 16-5 Checklist for Your PC ......................................................... 16-5 Viewing Received Faxes ........................................................... 16-6 Using ScanSoftTM PaperPort® for Brother/TextBridge® ................ 17-1 Using the Scan Keys ........................................................................ 17-1 Using the Control Panel Keys (For Windows® 95/98 and Windows NT® 4.0 Only) ............................................................. 17-1 Scan Image ................................................................................ 17-1 Scan/OCR ................................................................................. 17-2 Scan to E-mail ........................................................................... 17-2 Using ScanSoftTM PaperPort® and TextBridge® ......................... 17-3 Viewing Items in ScanSoftTM PaperPort® ................................... 17-4 Organizing Your Items in Folders ............................................. 17-4 Links to Many Other Applications ............................................ 17-5 Using ScanSoftTM TextBridge® OCR (Converting Image Text to Text You Can Edit) .................................................... 17-5 Importing Items from Other Applications ................................ 17-6 Exporting Items in Other Formats ............................................ 17-6 Scanning a Document ...................................................................... 17-6 TWAIN COMPLIANT ....................................................... 17-6 TABLE OF CONTENTS xiii 17 Accessing the Scanner .............................................................. 17-7 Scanning a Document into the PC ............................................ 17-7 Settings in the Scanner Window ............................................... 17-8 Resolution: .......................................................................... 17-8 Color Type: ......................................................................... 17-8 Size: .................................................................................... 17-9 Custom: ............................................................................... 17-9 Adjust: ................................................................................ 17-9 Paper: .................................................................................. 17-9 Video Capture: .................................................................... 17-9 PreScanning an Image ............................................................ 17-10 How to use PreScan to adjust an image: ........................... 17-10 Video Capture from the PC .......................................................... 17-12 Connecting Your Video Equipment ........................................ 17-12 To connect your video equipment: ................................... 17-12 Capturing An Image ................................................................ 17-12 To capture a frame as an image: ....................................... 17-13 18 19 20 Using Internet Faxing with NetCentricTM FaxStorm ................... 18-1 Internet Faxing (For Windows® 3.1 / 95/98 /NT® 4.0 Only) ......... 18-1 To Look for Software Updates at www.brother.com .......... 18-2 To Access the On-Line Documentation .............................. 18-2 Customer Support ............................................................... 18-2 Using Automatic E-Mail Printing .................................................. 19-1 For Windows® 95/98 Only ............................................................... 19-1 Main Features ........................................................................... 19-1 To Look for Software Updates at www.brother.com .......... 19-2 To Access the On-Line Documentation .............................. 19-2 Optional Accessories ........................................................................ 20-1 Additional Memory for Faxing/Printing ....................................... 20-1 For the Printer ..................................................................... 20-1 For the Fax .......................................................................... 20-1 Paper Cassette #2 (Option) ............................................................. 20-2 Network (LAN) Board .................................................................... 20-2 xiv TABLE OF CONTENTS 21 Important Information ................................................................... 21-1 Standard Telephone and FCC Notices (For 120V Models Only) ............................................................. 21-1 These notices are in effect on models sold and used in the United States only. .............................................. 21-1 Federal Communications Commission (FCC) Declaration of Conformity (For USA Only) ......................... 21-2 ENERGY STAR® Compliance Statement ...................................... 21-2 Important--About the Interface Cable ..................................... 21-3 Industry Canada Compliance Statement (For Canada Only) .... 21-3 Laser Safety (For 110-120V Models Only) .............................. 21-3 FDA Regulations ................................................................ 21-3 Manufacturing Information ................................................ 21-3 Important Safety Instructions ............................................. 21-4 Compilation and Publication Notice ......................................... 21-6 Trademarks ............................................................................... 21-6 Troubleshooting and Routine Maintenance .................................. 22-1 Troubleshooting ............................................................................... 22-1 Brother fax-back system ........................................................... 22-1 Frequently Asked Questions (FAQs) ........................................ 22-1 Brother Bulletin Board .............................................................. 22-1 Error Messages ......................................................................... 22-1 Document Jams and Paper Jams ................................................... 22-4 Document Jam in the Top of the ADF Unit .............................. 22-4 Document Jam Inside the ADF Unit ......................................... 22-5 Printer Jam ................................................................................ 22-5 Paper is jammed in the Multi-purpose Paper Cassette ....... 22-6 Paper is jammed near the Drum Unit ................................. 22-6 Paper is jammed in the Fuser Unit ...................................... 22-6 If You Are Having Difficulty with Your MFC .......................... 22-7 Packing and Shipping the MFC ................................................... 22-14 Look the Scanner Lock ........................................................... 22-14 Routine Maintenance .................................................................... 22-17 Cleaning the Scanner .............................................................. 22-17 Cleaning the Printer ................................................................ 22-18 Cleaning the Drum Unit .......................................................... 22-19 Replacing the Toner Cartridge ................................................ 22-19 Toner Empty Indicator ...................................................... 22-20 How to Replace the Toner Cartridge ...................................... 22-20 Replacing the Drum Unit ........................................................ 22-22 Checking the Drum Life ......................................................... 22-24 For Customer Service .................................................................... 22-24 22 TABLE OF CONTENTS xv 23 Using the Brother MFC with a New Power Macintosh® G3 or iMacTM ...................................................................................... 23-1 Connecting Your USB Equipped Apple Macintosh G3 or iMac with Mac OS 8.5/8.6 .................................................................... 23-1 Installing the Brother Printer and Scanner Drivers ..................... 23-1 Using Brother TWAIN Scanner Driver with Your Apple Macintosh G3 or iMac ................................................................ 23-2 Importing Images ...................................................................... 23-2 Exporting Images in Other Formats .......................................... 23-2 Accessing the Scanner .............................................................. 23-3 Scanning a Document into Your Macintosh G3 or iMac .......... 23-3 Settings in the Scanner Window ............................................... 23-4 Image .................................................................................. 23-4 Scanning Area ..................................................................... 23-5 Business Card Size ............................................................. 23-5 Miscellaneous ..................................................................... 23-6 Contrast ............................................................................... 23-6 PreScanning an Image .............................................................. 23-7 Glossary ............................................................................................. G-1 Specifications ...................................................................................... S-1 Product Description ........................................................................... S-1 Fax Specifications .............................................................................. S-1 Printer Specifications ........................................................................ S-2 Parallel Interface Specifications ................................................. S-3 USB (Universal Serial Bus) Interface Specifications ................. S-4 Resident Fonts ............................................................................. S-4 Symbol Sets/Character Sets .................................................. S-4 Index .................................................................................................... I-1 Remote Retrieval Access Card ........................................................ R-1 xvi TABLE OF CONTENTS 1 Introduction Using This Manual Thank you for purchasing a Brother Multi-Function Center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual. Additionally, your MFC has a Help Key. Press operational steps and functions. Help to print a list of basic Finding Information All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or function by checking the Index in the back of this manual. Also, throughout this manual, you'll see special symbols alerting you to important information, cautions to avoid damaging the machine, and warnings to avoid hurting yourself. Illustrations of some screen displays also help you choose the correct key-presses. Test Sheet Procedures (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your MFC and fax it to Brother's Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed. (See Setting Station ID, pages 4-2 to 4-3.) When this document is received, a confirmation sheet will be sent back to your MFC. In order to receive a response, be sure to set up your Station ID. USA 1-908-685-9283 (fax) INTRODUCTION 1-1 MFC 9600 Control Panel Overview 1 2 3 4 5 6 7 8 10 11 12 13 9 14 1 One Touch Keys These 16 keys give you instant access to previously stored phone numbers. Help Whenever the Date and Time are displayed on the LCD, you can press this key to print a quick reference Help List. The Help List shows how to program functions, register information and how to get basic information. Broadcast Use this key when you want to broadcast the same fax to many different locations (maximum of 182 locations at once). To access memory locations 17 through 32 in the One Touch keys hold down the Shift key. 9 Programming Keys: Function Lets you access the function and programing mode (Left Arrow) (Right Arrow) Moves the LCD cursor through text and options. Set Stores a function setting in the MFC. Clear Deletes entered data or backs up one step in function procedure. 2 3 10 Scanner Function Keys: Scan Image Press this key to scan a color picture into your graphics application for viewing and editing. Scan/OCR Press this key to start scanning a text document. ScanSoftTM TextBridge ® will convert it to editable text and display it in your word processor application for further editing. Scan to E-mail Press this key to start scanning a an original into your E-mail application, setting it up automatically as an attachment. 4 w Shift 5 6 LCD (Liquid Crystal Display) LCD displays messages to help you set up and operate your MFC. Toner Empty Indicator Blinks when toner cartridge is low and stays lit when toner is empty. These LEDs show the resolution mode you selected. 7 Resolution Indicator Lights 8 Resolution Sets the resolution when you send a fax. INTRODUCTION 1-2