Brother Laser Printer / Scanner / Copier P2500 User's Guide Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. TABLE OF CONTENTS TABLE OF CONTENTS DEFINITIONS OF WARNINGS, CAUTIONS, AND NOTES TO USE THE PRINTER SAFELY SHIPMENT OF THE PRINTER FOR TECHNICAL AND OPERATIONAL ASSISTANCE (FOR USA & CANADA ONLY) vi vi vii viii CHAPTER 1 ABOUT THIS PRINTER MAKE SURE ALL THE ITEMS ARE IN THE CARTON 1-1 CARTON CONTENTS 1-1 ABOUT YOUR PRINTER FEATURES OF YOUR PRINTER WHAT ARE THE AVAILABLE PRINTER OPTIONS CHOOSE A LOCATION POWER SUPPLY ENVIRONMENT 1-2 1-3 1-7 1-8 1-8 1-8 SYSTEM REQUIREMENTS FOR THE BROTHER PRINTING SOLUTION FOR WINDOWS® 1-9 WHAT TYPE OF PAPER CAN I USE 1-10 i WHAT TYPE OF DOCUMENTS CAN THE DOCUMENT FEEDER HANDLE 1-18 HOW TO LOAD PAPER INTO THE PAPER CASSETTE 1-19 HOW TO LOAD A SHEET OF PAPER MANUALLY 1-21 HOW TO PRINT ON BOTH SIDES OF THE PAPER (MANUAL DUPLEXING) HOW TO COPY VARIOUS SETTINGS FOR COPY 1-26 1-29 1-32 HOW TO SCAN 1-37 HOW TO SCAN FROM THE PAPER PORT® FOR BROTHER SOFTWARE (FOR WINDOWS® 3.1/95/98/NT USERS IN USA/CANADA) 1-37 HOW TO SCAN FROM THE UNIMESSAGETM PRO VIEWER SOFTWARE (FOR WINDOWS® 95/98/NT USERS IN OTHER COUNTRIES) 1-42 FUNCTIONS OF THE BUTTONS ON THE CONTROL PANEL 1-46 SPECIAL FUNCTION 1-47 WHAT DO THE LED INDICATIONS MEAN ALARM LED DATA LED LED ii 1-48 1-48 1-48 1-48 TABLE OF CONTENTS CHAPTER 2 OPTIONS OPTIONAL ACCESSORIES AND SUPPLIES THE LOWER TRAY UNIT INSTALLING PAPER IN THE LOWER TRAY UNIT 2-1 2-2 2-3 HOW TO ADD EXTRA MEMORY HOW TO INSTALL AN ADDITIONAL MEMORY BOARD 2-4 2-5 WHAT IS THE BROTHER PRINT SERVER (NC-2010P) 2-8 FEATURES 2-8 CHAPTER 3 MAINTENANCE HOW TO REPLACE THE TONER CARTRIDGE HOW TO REPLACE THE DRUM UNIT HOW TO CLEAN THE PRINTER CLEANING THE PRINTER EXTERIOR 3-1 3-2 3-9 3-14 3-14 HOW TO CLEAN THE PRINTER INTERIOR AND DRUM UNIT 3-16 HOW TO CLEAN THE DOCUMENT SCANNER 3-20 iii CHAPTER 4 TROUBLESHOOTING IDENTIFYING YOUR PROBLEM SERVICE CALL INDICATIONS 4-1 4-1 4-2 ERROR MESSAGES THAT APPEAR ON THE LCD PANEL4-3 ERROR MESSAGE PRINTOUTS PAPER HANDLING PAPER JAMS AND HOW TO CLEAR THEM HOW TO CLEAR A PRINTER JAM HOW TO CLEAR A DOCUMENT JAM 4-5 4-6 4-7 4-8 4-11 OTHERS FOR DOS USERS FOR APPLE MACINTOSH COMPUTER USERS 4-12 4-12 4-12 IMPROVING THE PRINT QUALITY HOW TO PRINT CORRECTLY COPY SCAN FOR DOS USERS 4-13 4-19 4-20 4-21 4-21 iv APPENDIX PRINTER TECHNICAL SPECIFICATIONS PRINTING COPYING SCANNING SPECIFICATION ELECTRICAL AND MECHANICAL A-1 A-1 A-1 A-2 A-3 A-3 A-4 PARALLEL INTERFACE SPECIFICATIONS UNIVERSAL SERIAL BUS (USB) INTERFACE RESIDENT FONTS REGULATIONS A-5 A-7 A-8 i INDEX v TABLE OF CONTENTS Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the machine properly or prevent damage to the machine. Note Indicates notes and useful tips to remember when using the machine. To Use the Machine Safely Warning After you have just used the machine, some internal parts of the machine are extremely hot. When you open the front cover or rear cover, never touch the shaded parts shown in the following illustration. High Temperature High Temperature Front view Rear view There are high voltage electrodes inside the machine. Before cleaning the machine, make sure you have turned off the power switch and unplugged the power cord from the power outlet. Turning off the Power Switch and Unplug the Machine vi Shipment of the Printer If for any reason you must ship your Machine, carefully package the Machine to avoid any damage during transit. It is recommended that you save and use the original packaging. The Machine should also be adequately insured with the carrier. ! Caution When shipping the Machine, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Machine and placed in the plastic bag. Failure to remove the unit and place it in the plastic bag during shipping will cause severe damage to the Machine and will VOID THE WARRANTY. 1 Remove the Drum unit assembly. 2 Place it in the plastic bag and seal the bag completely. 3 Remove the AC cord from the machine. Re-pack the machine. vii (For USA & CANADA Only) For technical and operational assistance, please call: In USA 1-800-276-7746 (outside California) 949-859-9700 Ext. 329 (within California) 1-800-853-6660 514-685-6464 In CANADA (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (U.S.A) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com viii CHAPTER 1 ABOUT THIS MACHINE CHAPTER 1 ABOUT THIS PRINTER Make Sure All the Items Are in the Carton Carton Contents When you unpack the printer, check to see that you have all of the following items: Document support Document support extension Drum unit assembly (with toner cartridge included) AC power cord Printer Documents Paper cassette CD-ROM Fig. 1-1 Printer Carton Contents Carton Contents may differ from one country to another. 1-1 About your printer Automatic document feeder Control panel Document support extension Tray extension flap Manual feed paper guides Paper cassette Front cover Manual feed slot Fig. 1-2 Front View Rear cover AC power inlet USB (Universal Serial Bus Interface) connector Power switch Parallel Interface connector Fig. 1-3 Rear View 1-2 CHAPTER 1 ABOUT THIS MACHINE Features of your printer t Full Copier Function Multiple copies are easy to print using the Sort key on the control panel. For more information, see "How to Copy" in this Chapter. t High Resolution and Fast Printing Speed True 600 x 600 dpi with microfine toner and up to 12 pages per minute (ppm) print speed (using A4 or Letter size paper). t Quick Print Setup In a small selection window on your computer screen, you can easily make changes to settings that you use frequently. t Versatile Paper Handling This printer loads paper automatically from the paper cassette. You can load A4, letter, B5, Executive, A5 and A6 size paper. The manual feed slot allows you to load pages manually, one sheet at a time, so you can use special types of paper. For additional information, see "What kind of paper can I use" in this Chapter. t Document Management Application `PaperPort® for Brother Software' (For USA/Canada) PaperPort® for Brother Software is a document management application which contains a viewer, editor and filing system plus various links to other applications. PaperPort® for Brother Software is a sophisticated application and has widespread industry acceptance and endorsements. For more information, see "How to Scan" in this Chapter. 1-3 t Sophisticated Viewer and Document management Software TM `Wordcraft Unimessage Pro' (For other Countries) Wordcraft UnimessageTM Pro Viewer is a sophisticated viewer for displaying and editing graphic files. In addition to the usual image editing functions (object drawing, annotations, highlighting, etc.) you will also be able to use this software to view both colour and monochrome images, create cover sheets for use with the P2500, display thumbnails of graphics files in any of your directories and set up a referencing system for your files using DIR (Document Indexing Retrieval). For more information, see "How to Scan" in this Chapter. t TWAIN Compliant Scanner Driver (For Windows® and Macintosh users) The scanner driver is TWAIN compliant which is a defacto standard. You can use the scanner in other TWAIN compliant applications as well as in the PaperPort® application or UnimessageTM Pro viewer application. t Enhanced Printing Performance and User-friendly Operation for ® Windows The dedicated printer drivers for Microsoft® Windows® 95/98, Windows 3.1x® and Windows NT® 4.0 are available on the CD-ROM supplied with your printer. You can easily install them into your Windows system using our installer program. The driver supports our unique compression mode to enhance the printing speed in Windows applications and allows you to choose various printer settings including toner save mode, custom paper size, sleep mode, gray scale adjustment, resolution and many layout functions and so forth. You can easily set these print options through the Printer Setup Menu. t Popular Printer Emulation Support The printer supports HP LaserJet 5P (PCL5e). When you use DOS application software or Windows® version 3.0 or earlier, you can use this emulation to operate the printer. 1-4 CHAPTER 1 ABOUT THIS MACHINE t Printer Status Monitor for USB interface cable or LPTx port users only (For Windows 95/98 users only) The printer driver can monitor the status of your printer using bi-directional parallel communications. The use of a high quality IEEE 1284 compliant bi-directional parallel printer cable is recommended. The printer status monitor program can show the current status of your printer. If an error occurs, the status monitor will let you know what to correct. For example: when your printer is out of paper, the status monitor will display "Cover Open" and instructions for loading paper. t USB Interface (For Windows 98, iMac and Power Macintosh G3 with USB users Only) This printer can be connected by the USB (Universal Serial Bus) Interface to a PC that has a USB interface. Drivers to allow you to use the USB port are provided on the CD-ROM supplied with the printer. t Remote Printer Console Program for DOS The Remote Printer Console (RPC) utility program is available on the CDROM supplied with your machine. When you operate your computer in a DOS (Disk Operating System) environment, this program allows you to easily change the default settings of fonts, page setup and emulations. This program also provides a status monitor program, which is a Terminateand-Stay Resident (TSR) program. It can monitor the printer status while running in the background and report the current status or errors on your computer screen. t Enhanced Memory Management The printer provides its own data compression technology in the printer hardware and the supplied printer driver software, which compresses graphic and font data efficiently into the printer's memory. You can avoid memory errors and print most full page 600 dpi graphic and text data, including larger fonts, with the printer's standard memory. 1-5 t Environment-Friendly Economy Printing Mode This feature will cut your printing cost by saving toner. It is useful to print draft copies for proof-reading. You can select economy modes through the Windows printer driver supplied with your printer. Sleep Mode (Power Save Mode) When the printer is not used for a certain period of time, it goes into sleep mode to reduce power consumption. The printer consumes less than 10 Watts when in sleep mode. Low Running Cost Since the toner cartridge is separate from the drum unit, you must replace only the toner cartridge after approximately 3,000 pages, this is both cost effective and ecologically friendly. (An optional high capacity toner unit that will print up to 6,000 pages is also available for this printer.) The actual number of pages printed with a toner cartridge may vary depending on your average type of print job, the figures quoted are based on 5% coverage per page. You can print up to 20,000 pages with the drum unit, however there are many factors that determine the actual drum life. t Bar Code Print This printer can print the following 11 types of bar codes: · · · · · · Code 39 Interleaved 2 of ...