Brother Mobile Full Color Inkjet Printer MP-21C/CDX User's Guide Please read this manual thoroughly before using the printer. Keep this manual in a convenient place for quick and easy reference at all times. Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, DO NOT remove the INK CARTRIDGES from the Printer. Failure to fit the ink cartridges into the Printer during shipping will cause severe damage to the Printer and will VOID THE WARRANTY. 1 DO NOT remove the ink cartridges. (On/Off) button to turn Push the the printer off. 2 Turn your computer off and remove the Printer Interface Card from the computer. Remove the PC Card cable from the printer and from the Printer Interface Card. Remove the AC Adapter and Parallel Interface Cable if connected (MP-21CDX or PA-21MP user only). Fig. 0-1 Turning the Printer off Fig. 0-2 Remove the Cable 3 Pack the printer in the original carton box and tape it securely closed. · Make sure the printer has the ink cartridges fitted when shipping. · DO NOT turn the printer upside down while shipping. · If the print quality reduces after you have shipped the printer, clean the print head. (See `Cleaning the Print Head' in Chapter 4) ! Caution Fig. 0-3 Repacking (For USA & CANADA Only) For technical and operational assistance, please call: In USA In Canada 1-877-284-3238 949-859-9700 Ext. 329 1-800-853-6660 514-685-6464 (outside California) (within California) (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q. Canada H9B3H6 In Canada BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In Canada 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center address in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers:http://www.brother.com UJ5351001 Printed in Japan Mobile Full Color Inkjet Printer MP-21C/CDX USER'S GUIDE (For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-877-284-32387746 949-859-9700 Ext. 329 1-800-853-6660 514-685-6464 (outside California) (within California) (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888- 298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com i Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Windows is a trademark of Microsoft Corporation. All other brand and product names mentioned in this User's Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. ©1998 Brother Industries Ltd. ii Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning DO NOT put your hands into the printer while it is printing to avoid causing injury. Fig. 0-1 Inside the Printer Warning Keep the ink cartridges away from children. If ink is swallowed, drink plenty of water. The ink contains no harmful substances, but if you are concerned you should consult a doctor. iii Warning Before cleaning the printer platen, be sure to turn off the (On/Off) button and make sure that all the LEDs are off. Remove the Printer Interface Card Cable and AC Adapter if connected (MP-21CDX or optional PA-21MP users only) from the printer. Warning DO NOT put your hands into the printer or move the carriage by hand. The printer may move the carriage by itself and cause injury. Warning DO NOT push the shutters in the ink cartridge slot with your fingers. There are sharp pins inside the Ink Cartridge Slot. If you touch them, it might cause injury. Printer Do's and Don't for Optimum Print Quality ! Caution DO NOT touch the nozzles and the print head. DO NOT move the print head by hand or remove the print head from the printer. ! Caution During thunderstorms, push the (On/Off) button to turn off the printer and make sure that all the LEDs are off. Remove the Printer Interface Card Cable and AC Adapter if connected (MP-21CDX or optional PA21MP users only ). ! Caution DO NOT turn off or suspend your PC while the printer LEDs are on or blinking. iv ! Caution DO NOT touch the flat cable and Ink Tube. Fig. 0-2 The Flat Cable and Ink Tube ! ! ! ! Caution Keep the printer on a flat surface. Caution DO NOT move or shake the printer while it is printing. Caution Do not disassemble the printer. Caution DO NOT remove the Printer Interface Card, PC card cable or AC Adapter if connected (MP-21CDX or optional PA-21MP users only) while the printer LEDs are on or blinking. ! Caution When you carry the printer in your car, put the printer in a protective bag or wrap the printer in a cloth. ! Caution When you carry the printer , put the printer in a plastic bag . v ! Caution If the printer get wet, wait until it dries out completely before attempting to print. ! Caution If you drop the printer, check that there are no broken parts. If you find some parts broken, consult your dealer or our authorized service representative. Note We recommend you select the status monitor ON when you use the printer. vi Printer Do's and Don't When Traveling ! ! ! ! Caution DO NOT leave the printer inside your car. Caution DO NOT shake or damage the printer. Caution When you carry the printer keep it upright. Caution When you travel by air, do not put the printer in your suitcase. Carry the printer onto the aircraft as hand baggage. ! Caution When you carry the printer, keep the ink cartridges installed. Note If you take the printer and AC adapter abroad, make sure that the power plug and the voltage requirements of the printer are correctly matched. Note It is recommended that you carry spare Brother Ink Cartridges when you travel with your printer. vii USER'S GUIDE TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS ABOUT YOUR PRINTER Printer Overview Features Operating and Storage Environment 1-1 1-2 1-2 1-3 1-4 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS ABOUT BROTHER SPECIAL PAPER About Brother Special Coated Paper About Brother Special Glossy Paper 2-4 2-4 2-5 2-1 LOADING PAPER 2-6 How to Load Paper in the Paper Feeding Slot 2-6 How to Load Paper in the Straight Paper Path Slot 2-7 How to Load Envelopes in the Straight Paper Path Slot 2-8 How to Load Paper in the Auto Cut Sheet Feeder (MP-21CDX or optional SF-21MP users only) 2-9 CHAPTER 3 CONTROL PANEL LED AND BUTTONS LEDs Buttons 3-1 3-1 3-3 CHAPTER 4 MAINTENANCE CLEANING THE PRINT HEAD REPLACING THE INK CARTRIDGES CLEANING THE PRINTER REPACKING THE PRINTER 4-1 4-2 4-5 4-6 viii TABLE OF CONTENTS CHAPTER 5 TROUBLE SHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls Service Calls PAPER JAMS How to clear paper jams Q&A Setting Up the Printer Hardware Setting Up the Printer for Windows Paper Handling Printing Print Quality 5-1 5-1 5-2 5-3 5-3 5-5 5-5 5-6 5-7 5-8 5-9 APPENDIX PRINTER SPECIFICATIONS Printing Controller Electrical and Mechanical Print Media Appendix-1 Appendix-1 Appemdix-1 Appendix-2 Appendix-2 ix USER'S GUIDE IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulvard Bridgewater, NJ 08807-0911, USA TEL : (908) 704-1700 declares, that the products Product Name: Brother Mobile Inkjet Printer MP-21C/CDX, Printer Interface Card CI-100 AC Adapter AD-100MP, AD-200MP (for MP21CDX or optional PA-21MP user) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ­ Reorient or relocate the receiving antenna. ­ Increase the separation between the equipment and receiver. ­ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ­ Consult the dealer or an experienced radio/TV technician for help. Important A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. x REGULATIONS Industry Canada Compliance Statement (For Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio Interference (220-240 V model only) This printer complies with EN55022(CISPR Publication 22)/Class B. Before this product is used, ensure that you use a double-shielded interface cable with twisted-pair conductors and that is marked "IEEE1284 compliant". The cable must not exceed 1.8 metres in length. IMPORTANT - For Your Safety When you use an AC Adapter with this printer, be sure to use only the Brother option part number AD-100MP(100V), or AD-200MP(200V) . Geräuschemission / Acoustic Noise Emission (For Germany Only) Lpa < 70 dB(A) DIN 45635-19-01-KL2 xi USER'S GUIDE IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with the AC Adapter (for MP-21CDX or option) is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same fuse as the original. If a moulded plug is severed from the power cord then it should be destroyed because a plug with cut wires is dangerous if plugged into a live socket outlet. Do not leave it where a child might find it. In the event of replacing the plug fuse, fit a fuse approved by ASTA to BS1362 with the same rating as the original fuse. Always replace the fuse cover. Never use a plug with the cover omitted. WARNING - DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE LETTER `E', BY THE EARTH SYMBOL OR COLOURED GREEN OR YELLOW. The wires in the mains cord are coloured in accordance with the following code: Blue: Brown: Neutral Live The colours of the wiring in the power lead of this AC Adapter may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows. Remove a length of the cord outer sheath, taking care not to damage the coloured insulation of the wires inside. Cut each of the wires to the appropriate length. Remove a short section of the coloured insulation to expose the wires. The wire which is coloured blue must be connected to the terminal which is marked with the letter "N" or coloured black or blue. The wire which is coloured brown must be connected to the terminal which is marked with the letter "L" or coloured red or brown. The outer sheath of the cord must be secured inside the plug. The coloured wires should not hang out of the plug. xii REGULATIONS DECLARATION OF CONFORMITY (EUROPE) We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is in conformity with the following normative documents: EMC: EN 55022 Class B, EN 50082-1 following the provisions of the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC) and that the AC Adapter, as supplied with this system, conforms with EN 60950. This system also follows the provisions of the Low Voltage Directive 73/23/EEC. Issued by: Brother International Europe Ltd. European Technical Services Division xiii CHAPTER 1 INTRODUCTION CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS You have two guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and connect it to your computer. It also contains information about setting up your computer for your printer by installing the printer driver. 2. Read the Users Guide to obtain information about the following. CHAPTER 1 - Introduction CHAPTER 2 - Paper Handling CHAPTER 3 - Control Panel CHAPTER 4 - Maintenance CHAPTER 5 - Troubleshooting APPENDIX INDEX 1-1 USER'S GUIDE ABOUT YOUR PRINTER Printer Overview Top Cover PC Card Cable Printer Interface Card (CI-100) Fig. 1-1 Front View AC Adapter Connector Straight Paper Path Slot Auto Cut Sheet Feeder -1 Paper Feeding Slot Guide Parallel Interface Cable -2 AC Adapter -2 Fig. 1-2 Rear View Printer Stand Ink Cartridges (LC03BC, LC03MY) Paper Release Lever Print Head Fig. 1-3 Inside the Printer 1-(MP-21CDX or optional SF-21MP users only) 2-(MP-21CDX or optional PA-21MP users only) 1-2 CHAPTER 1 INTRODUCTION Features This printer has the following features: t Small and Light InkJet Printer This printer weighs about 1kg (2.2 lbs.) and the footprint is very small. You can take the printer with you anywhere, any time you want. t Lowest Power Consumption in the World Power consumption is so small (2.5-3.0 W: printing, 0.5 W: waiting ) that it is possible to take power from a Notebook PC through the Printer Interface Card. Even if you use the AC adapter (MP-21CDX or optional PA-21MP users only), it's also easy to carry around. t Quietest InkJet Printer in the World The printer is so quiet (less than 40dBA), that the printer never disturbs you while you are working. t No need for an AC Adapter or Printer Cable The printer can take power from the Notebook PC through the Printer Interface Card. Therefore you do not have to carry an AC adapter and a printer cable with you all the time. t Brilliant 4 Color Output at 720 dpi You can get wonderful output at 720 by 720 dpi resolution. When you print on Brother special coated paper and glossy paper, you can get excellent high resolution output. t Two color print mode When you select this mode through the printer driver, you can print the color output in two colors. You can select Black/Cyan, Black/Magenta or Black/Yellow. t Low Running Cost You don't have to throw the print head of your printer away every time you have emptied an ink cartridge. When you run out of ink, you have to change only ink cartridges. t Straight Paper Path The printer can print on various types of paper - plain paper, coated paper, glossy paper, transparencies, envelopes and organizers - with fewer paper jams. t Auto Cut Sheet Feeder (MP-21CDX or SF-21MP users only) The Feeder is detachable.When using the Feeder, you can easily load up to 30 sheets of paper. When carried with the printer it fits on the bottom of the printer and the total size including the printer is about A4 size. t AC Adapter and Parallel Interface Connector (MP-21CDX or PA21MP users only) When you want to print faster, use the AC Adapter. When you cannot print using the PC Card slot, use the Parallel Interface Cable and AC adapter instead. 1-3