Brother Mobile Full Color Inkjet Printer MP-21C/CDX User's Guide Please read this manual thoroughly before using the printer. Keep this manual in a convenient place for quick and easy reference at all times. Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Warning When shipping the Printer, DO NOT remove the INK CARTRIDGES from the Printer. Failure to fit the ink cartridges into the Printer during shipping will cause severe damage to the Printer and will VOID THE WARRANTY. 1 DO NOT remove the ink cartridges. (On/Off) button to turn Push the the printer off. 2 Turn your computer off and remove the Printer Interface Card from the computer. Remove the PC Card cable from the printer and from the Printer Interface Card. Remove the AC Adapter and Parallel Interface Cable if connected (MP-21CDX or PA-21MP user only). Fig. 0-1 Turning the Printer off Fig. 0-2 Remove the Cable 3 Pack the printer in the original carton box and tape it securely closed. · Make sure the printer has the ink cartridges fitted when shipping. · DO NOT turn the printer upside down while shipping. · If the print quality reduces after you have shipped the printer, clean the print head. (See `Cleaning the Print Head' in Chapter 4) ! Caution Fig. 0-3 Repacking (For USA & CANADA Only) For technical and operational assistance, please call: In USA In Canada 1-877-284-3238 949-859-9700 Ext. 329 1-800-853-6660 514-685-6464 (outside California) (within California) (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q. Canada H9B3H6 In Canada BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298-3616 In Canada 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center address in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers:http://www.brother.com UJ5351001 Printed in Japan Mobile Full Color Inkjet Printer MP-21C/CDX USER'S GUIDE (For USA & CANADA Only) For technical and operational assistance, please call: In USA In CANADA 1-877-284-32387746 949-859-9700 Ext. 329 1-800-853-6660 514-685-6464 (outside California) (within California) (within Montreal) If you have comments or suggestions, please write us at: In USA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 In CANADA BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888- 298-3616 In CANADA 1-514-685-2040 Please log on to our BBS with your first name, last name and a four digit number for your password. Our BBS supports modem speeds up to 14,400, 8 bits no parity, 1 stop bit. Fax-Back System Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from. Please call 1-800-521-2846 (USA) or 1-800-681-9838 (Canada) and follow the voice prompts to receive faxed instructions on how to use the system and your index of Fax-Back subjects. DEALERS/SERVICE CENTERS (USA only) For the name of an authorized dealer or service center, call 1-800-284-4357. SERVICE CENTERS (Canada only) For service center addresses in Canada, call 1-800-853-6660 INTERNET ADDRESS For technical questions and downloading drivers: http://www.brother.com i Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. Windows is a trademark of Microsoft Corporation. All other brand and product names mentioned in this User's Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product's descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. ©1998 Brother Industries Ltd. ii Definitions of Warnings, Cautions, and Notes The following conventions are used in this User's Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer. Note Indicates notes and useful tips to remember when using the printer. To Use the Printer Safely Warning DO NOT put your hands into the printer while it is printing to avoid causing injury. Fig. 0-1 Inside the Printer Warning Keep the ink cartridges away from children. If ink is swallowed, drink plenty of water. The ink contains no harmful substances, but if you are concerned you should consult a doctor. iii Warning Before cleaning the printer platen, be sure to turn off the (On/Off) button and make sure that all the LEDs are off. Remove the Printer Interface Card Cable and AC Adapter if connected (MP-21CDX or optional PA-21MP users only) from the printer. Warning DO NOT put your hands into the printer or move the carriage by hand. The printer may move the carriage by itself and cause injury. Warning DO NOT push the shutters in the ink cartridge slot with your fingers. There are sharp pins inside the Ink Cartridge Slot. If you touch them, it might cause injury. Printer Do's and Don't for Optimum Print Quality ! Caution DO NOT touch the nozzles and the print head. DO NOT move the print head by hand or remove the print head from the printer. ! Caution During thunderstorms, push the (On/Off) button to turn off the printer and make sure that all the LEDs are off. Remove the Printer Interface Card Cable and AC Adapter if connected (MP-21CDX or optional PA21MP users only ). ! Caution DO NOT turn off or suspend your PC while the printer LEDs are on or blinking. iv ! Caution DO NOT touch the flat cable and Ink Tube. Fig. 0-2 The Flat Cable and Ink Tube ! ! ! ! Caution Keep the printer on a flat surface. Caution DO NOT move or shake the printer while it is printing. Caution Do not disassemble the printer. Caution DO NOT remove the Printer Interface Card, PC card cable or AC Adapter if connected (MP-21CDX or optional PA-21MP users only) while the printer LEDs are on or blinking. ! Caution When you carry the printer in your car, put the printer in a protective bag or wrap the printer in a cloth. ! Caution When you carry the printer , put the printer in a plastic bag . v ! Caution If the printer get wet, wait until it dries out completely before attempting to print. ! Caution If you drop the printer, check that there are no broken parts. If you find some parts broken, consult your dealer or our authorized service representative. Note We recommend you select the status monitor ON when you use the printer. vi Printer Do's and Don't When Traveling ! ! ! ! Caution DO NOT leave the printer inside your car. Caution DO NOT shake or damage the printer. Caution When you carry the printer keep it upright. Caution When you travel by air, do not put the printer in your suitcase. Carry the printer onto the aircraft as hand baggage. ! Caution When you carry the printer, keep the ink cartridges installed. Note If you take the printer and AC adapter abroad, make sure that the power plug and the voltage requirements of the printer are correctly matched. Note It is recommended that you carry spare Brother Ink Cartridges when you travel with your printer. vii USER'S GUIDE TABLE OF CONTENTS CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS ABOUT YOUR PRINTER Printer Overview Features Operating and Storage Environment 1-1 1-2 1-2 1-3 1-4 CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS ABOUT BROTHER SPECIAL PAPER About Brother Special Coated Paper About Brother Special Glossy Paper 2-4 2-4 2-5 2-1 LOADING PAPER 2-6 How to Load Paper in the Paper Feeding Slot 2-6 How to Load Paper in the Straight Paper Path Slot 2-7 How to Load Envelopes in the Straight Paper Path Slot 2-8 How to Load Paper in the Auto Cut Sheet Feeder (MP-21CDX or optional SF-21MP users only) 2-9 CHAPTER 3 CONTROL PANEL LED AND BUTTONS LEDs Buttons 3-1 3-1 3-3 CHAPTER 4 MAINTENANCE CLEANING THE PRINT HEAD REPLACING THE INK CARTRIDGES CLEANING THE PRINTER REPACKING THE PRINTER 4-1 4-2 4-5 4-6 viii TABLE OF CONTENTS CHAPTER 5 TROUBLE SHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls Service Calls PAPER JAMS How to clear paper jams Q&A Setting Up the Printer Hardware Setting Up the Printer for Windows Paper Handling Printing Print Quality 5-1 5-1 5-2 5-3 5-3 5-5 5-5 5-6 5-7 5-8 5-9 APPENDIX PRINTER SPECIFICATIONS Printing Controller Electrical and Mechanical Print Media Appendix-1 Appendix-1 Appemdix-1 Appendix-2 Appendix-2 ix USER'S GUIDE IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother International Corporation 100 Somerset Corporate Boulvard Bridgewater, NJ 08807-0911, USA TEL : (908) 704-1700 declares, that the products Product Name: Brother Mobile Inkjet Printer MP-21C/CDX, Printer Interface Card CI-100 AC Adapter AD-100MP, AD-200MP (for MP21CDX or optional PA-21MP user) complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ­ Reorient or relocate the receiving antenna. ­ Increase the separation between the equipment and receiver. ­ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ­ Consult the dealer or an experienced radio/TV technician for help. Important A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. x REGULATIONS Industry Canada Compliance Statement (For Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio Interference (220-240 V model only) This printer complies with EN55022(CISPR Publication 22)/Class B. Before this product is used, ensure that you use a double-shielded interface cable with twisted-pair conductors and that is marked "IEEE1284 compliant". The cable must not exceed 1.8 metres in length. IMPORTANT - For Your Safety When you use an AC Adapter with this printer, be sure to use only the Brother option part number AD-100MP(100V), or AD-200MP(200V) . Geräuschemission / Acoustic Noise Emission (For Germany Only) Lpa < 70 dB(A) DIN 45635-19-01-KL2 xi USER'S GUIDE IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with the AC Adapter (for MP-21CDX or option) is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit the same fuse as the original. If a moulded plug is severed from the power cord then it should be destroyed because a plug with cut wires is dangerous if plugged into a live socket outlet. Do not leave it where a child might find it. In the event of replacing the plug fuse, fit a fuse approved by ASTA to BS1362 with the same rating as the original fuse. Always replace the fuse cover. Never use a plug with the cover omitted. WARNING - DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE LETTER `E', BY THE EARTH SYMBOL OR COLOURED GREEN OR YELLOW. The wires in the mains cord are coloured in accordance with the following code: Blue: Brown: Neutral Live The colours of the wiring in the power lead of this AC Adapter may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows. Remove a length of the cord outer sheath, taking care not to damage the coloured insulation of the wires inside. Cut each of the wires to the appropriate length. Remove a short section of the coloured insulation to expose the wires. The wire which is coloured blue must be connected to the terminal which is marked with the letter "N" or coloured black or blue. The wire which is coloured brown must be connected to the terminal which is marked with the letter "L" or coloured red or brown. The outer sheath of the cord must be secured inside the plug. The coloured wires should not hang out of the plug. xii REGULATIONS DECLARATION OF CONFORMITY (EUROPE) We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is in conformity with the following normative documents: EMC: EN 55022 Class B, EN 50082-1 following the provisions of the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC) and that the AC Adapter, as supplied with this system, conforms with EN 60950. This system also follows the provisions of the Low Voltage Directive 73/23/EEC. Issued by: Brother International Europe Ltd. European Technical Services Division xiii CHAPTER 1 INTRODUCTION CHAPTER 1 INTRODUCTION ABOUT THE GUIDEBOOKS You have two guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and connect it to your computer. It also contains information about setting up your computer for your printer by installing the printer driver. 2. Read the Users Guide to obtain information about the following. CHAPTER 1 - Introduction CHAPTER 2 - Paper Handling CHAPTER 3 - Control Panel CHAPTER 4 - Maintenance CHAPTER 5 - Troubleshooting APPENDIX INDEX 1-1 USER'S GUIDE ABOUT YOUR PRINTER Printer Overview Top Cover PC Card Cable Printer Interface Card (CI-100) Fig. 1-1 Front View AC Adapter Connector Straight Paper Path Slot Auto Cut Sheet Feeder -1 Paper Feeding Slot Guide Parallel Interface Cable -2 AC Adapter -2 Fig. 1-2 Rear View Printer Stand Ink Cartridges (LC03BC, LC03MY) Paper Release Lever Print Head Fig. 1-3 Inside the Printer 1-(MP-21CDX or optional SF-21MP users only) 2-(MP-21CDX or optional PA-21MP users only) 1-2 CHAPTER 1 INTRODUCTION Features This printer has the following features: t Small and Light InkJet Printer This printer weighs about 1kg (2.2 lbs.) and the footprint is very small. You can take the printer with you anywhere, any time you want. t Lowest Power Consumption in the World Power consumption is so small (2.5-3.0 W: printing, 0.5 W: waiting ) that it is possible to take power from a Notebook PC through the Printer Interface Card. Even if you use the AC adapter (MP-21CDX or optional PA-21MP users only), it's also easy to carry around. t Quietest InkJet Printer in the World The printer is so quiet (less than 40dBA), that the printer never disturbs you while you are working. t No need for an AC Adapter or Printer Cable The printer can take power from the Notebook PC through the Printer Interface Card. Therefore you do not have to carry an AC adapter and a printer cable with you all the time. t Brilliant 4 Color Output at 720 dpi You can get wonderful output at 720 by 720 dpi resolution. When you print on Brother special coated paper and glossy paper, you can get excellent high resolution output. t Two color print mode When you select this mode through the printer driver, you can print the color output in two colors. You can select Black/Cyan, Black/Magenta or Black/Yellow. t Low Running Cost You don't have to throw the print head of your printer away every time you have emptied an ink cartridge. When you run out of ink, you have to change only ink cartridges. t Straight Paper Path The printer can print on various types of paper - plain paper, coated paper, glossy paper, transparencies, envelopes and organizers - with fewer paper jams. t Auto Cut Sheet Feeder (MP-21CDX or SF-21MP users only) The Feeder is detachable.When using the Feeder, you can easily load up to 30 sheets of paper. When carried with the printer it fits on the bottom of the printer and the total size including the printer is about A4 size. t AC Adapter and Parallel Interface Connector (MP-21CDX or PA21MP users only) When you want to print faster, use the AC Adapter. When you cannot print using the PC Card slot, use the Parallel Interface Cable and AC adapter instead. 1-3 USER'S GUIDE Operating and Storage Environment Please take note of the following before using the printer. Power Supply Use the printer within the specified power range. AC power: Frequency: ±10% of the rated power voltage 50/60 Hz (100-120V or 220-240 V) The power cord, including extensions, should not exceed 5 meters (16.5 feet). Do not share the same power circuit with other high-power appliances, particularly an air conditioner, copier, shredder, etc. If it is unavoidable that you must use the printer with these appliances, we recommend you use a voltage transformer or a high-frequency noise filter. Use a voltage regulator if the power source is not stable. Environment Use the printer only within the following ranges of temperature and humidity. Ambient temperature: 10°C to 35°C (50°F to 95°F) Ambient humidity: 20% to 80% (without condensation) Use the printer in a ventilated room. Place the printer on a flat, horizontal surface. Keep the printer clean. Do not place the printer in a dusty place. Do not place the printer where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window. Do not place the printer near devices that contain magnets or generate magnetic fields. Do not subject the printer to strong physical shocks or vibrations. Do not expose the printer to open flames or salty or corrosive gasses. Do not place objects on top of the printer. Do not place the printer near an air conditioner. Keep the printer horizontal when carrying it. If you have kept the printer in temperatures over 35°C or under 10°C for some time, place the printer in an environment where the temperature is between 10°C and 35°C for 30 minutes before using the printer. 1-4 CHAPTER 2 PAPER HANDLING CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS The output quality of Inkjet printers depends on the paper type being used. Before you print, be sure to check the information below. Note It is recommended that you test paper, especially special sizes and types of paper, on this printer before purchasing large quantities. The printer can handle paper that has the following specifications. With this printer, you can print on plain paper, coated paper, transparencies, glossy paper and envelopes. Paper Type Paper Size Feeder Capacity (MP-21CDX or SF-21MP users only) 30 sheets of 75 g/m2 20 × × × × Cut sheet A4, Letter, Executive, Legal (*1), B5 Coated Paper for 360 dpi printing A4, Letter, Executive, Coated Paper for 720 dpi printing Legal (*1), B5 Transparencies A4, Letter (*3) Glossy paper A4, Letter Envelopes DL, COM-10, Monarch, B5, C5 (*2) Organizer K, L Paper Weight Range From Paper Support: From Straight Paper Path: Auto Cut Sheet Feeder: Paper Size User Defined: 60 to 105 g/m 60 to 157 g/m 60 to 105 g/m 2 (16 to 28 lb.) (16 to 42 lb.) (16 to 28 lb.) 2 2 100-216 x 100-356 mm (3.94-8.5 x 3.94-14 inches) *1 - Legal size paper can only be used in the Paper Feeding Slot and the Straight Paper Path Slot, it cannot be used in the Auto Cut Sheet Feeder. *2 - Envelopes can only be used in the Straight Paper Path Slot. *3 - After finishing printing a page, remove each sheet of paper. 2-1 USER'S GUIDE Note To get the best output quality and to avoid any damage, use Brother special coated paper and glossy paper. Quality Coated Paper for 360 dpi Color InkJet printing BP36CL (Letter), BP36CA (A4) High Quality Coated Paper for 720 dpi Color InkJet printing BP72CL (Letter), BP72CA (A4) Color InkJet Glossy Paper (Super Fine mode) BPGLL (Letter), BPGLA (A4) Recommended paper Cut sheet: Transparencies: Xerox 4200 (in USA) Xerox Premier 80g/m2 (in Europe) or equivalent 3M CG3460, 3M CG3410-BPTRL (in USA) 3M CG3460, 3M CG3410 (in Europe) ! Caution When you print on transparencies, it is possible to stain your hands or clothes if you touch the surface of the transparency immediately after it is printed out. We recommend you load transparencies from the paper feeding slot. Remarks Use a recommended type of paper, especially plain paper, for optimum printing. For more information on paper specifications, consult your nearest authorized sales representative or the place you purchased the printer. You cannot use transparencies designed for laser-based copier use. You can use recycled paper in this printer. ! Caution Before using any paper, make sure that it is not curled. If it is, you should straighten the paper as much as possible by rolling it in the opposite direction of the curl. Feeding curled or damaged paper may cause paper jams and mis-feeds. 2-2 CHAPTER 2 PAPER HANDLING Printable area The Printable area depends on the settings in your application. The figure below shows the physically printable area and non guaranteed print area of various paper types with this printer. Cut Sheet 3.4mm(0.13"):A4, A5 6.4mm(0.25"):Let, Leg 20mm(0.78") 3.4mm(0.13"):A4, A5 6.4mm(0.25"):Let, Leg 3mm(0.12") 20mm(0.78") 3mm(0.12") User Defined 6.4mm(0.25") 6.4mm(0.25") 11.5mm(0.45") 11.5mm(0.45") Envelopes 3.4mm(0.13") 3.4mm(0.13") 20mm(0.78") 20mm(0.78") Unprintable Area Non Guaranteed Print Area Fig. 2-1 Printable Area The following types of paper and envelopes are not recommended for use. · · · · · · · · · Damaged, curled, wrinkled, or irregularly shaped paper and envelopes Extremely shiny or highly textured paper and envelopes Envelopes with clasps Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Paper and envelopes already printed with a laser printer Envelopes pre-printed on the inside Paper and envelopes that cannot be arranged uniformly when placed in a pile 2-3 USER'S GUIDE ABOUT BROTHER SPECIAL PAPER ! Caution When you print on coated paper, transparencies and glossy paper, be sure to select the correct media in the `Quality/Color' tab in the printer driver. About Brother Special Coated Paper We recommend you use Brother special coated paper, depending on the resolution you are using, for you to get the brilliant color output you expect. For Fine quality: Quality Coated Paper for 360 dpi Color InkJet printing NO. BP36CL BP36CA (letter) (A4) For Super Fine quality: High Quality Coated Paper for 720 dpi Color InkJet printing NO. BP72CL (letter) BP72CA (A4) These papers are manufactured specifically for this printer to provide optimum print quality. When using these papers please follow the notes below: · There is a surfaced side and non-surfaced side to the paper, and it is specially coated only on the surfaced side. Therefore, when loading paper in the printer, make sure that the whiter side (the coated surface) is facing up. DO NOT touch the coated side of the paper, as it will absorb water and perspiration easily and might cause decreased output quality. Be sure to use the most suitable coated paper, according to the resolution you are using. If you do not use the most suitable paper you may not get good print output quality. When storing paper, keep it in the original bag and seal the bag. Make sure you keep the paper flat. Keep paper away from moisture and out of the direct rays of the sun. Printing resolution (Set from the printer driver): Select Normal mode for 360 dpi printing Select Super Fine mode for 720 dpi printing · · · · 2-4 CHAPTER 2 PAPER HANDLING About Brother Special Glossy Paper When you print on glossy paper, you can get a very clear and crisp output. We recommend you use Brother special glossy paper for you to get the best output, as the paper is especially designed to be used for Brother Inkjet printing. For 720 dpi: Color InkJet Glossy Paper NO BPGLL BPGLA (letter) (A4) · DO NOT touch the surface of the glossy paper, as water or perspiration will stain the surface. DO NOT touch the printing side of the paper. · You should use the glossy paper in normal office environmental conditions: Temperature: 1525°C (5977°F) Humidity: 40 60% · After finishing printing a page, remove each sheet of paper immediately and place it face up on a flat surface until it is completely dry. DO NOT place anything on the printed side of the paper. · When storing a stack of printed glossy paper, place a sheet of paper between each sheet of printed glossy paper. · Printing resolution (Set from the printer driver): Super Fine mode 2-5 USER'S GUIDE LOADING PAPER How to Load Paper in the Paper Feeding Slot 1. Open the Paper Feeding Slot Guide. Fig. 2-2 Open the Paper Feeding Slot Guide 2. Make sure that the (On/Off) LED is on. Take a sheet of paper and insert it into the Paper Feeding Slot. Be sure to insert the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front. Fig. 2-3 Loading Paper Note · About 2 seconds after you insert the paper, the printer feeds the paper and then reverse feeds the paper a little, the printer is now ready to print. · Hold the paper until the printer picks up the paper correctly. · If the paper does not load straight, open the top cover and pull the release lever. Pull the paper out, close the top cover and try again . · When you print on transparencies, remove each sheet immediately after it is printed out. 2-6 CHAPTER 2 PAPER HANDLING How to Load Paper in the Straight Paper Path Slot 1. Make sure that the (On/Off) LED is on. Take a sheet of paper and insert it into the Straight Paper Path Slot. Be sure to insert the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front. Be sure to adjust the paper to the mark below. Fig. 2-4 Loading Paper in the Straight Paper Path Slot · Make sure you insert paper into the Paper Feeding Slot straight so that the paper does not skew. · Be sure to adjust the paper setting in the printer driver. · Load thick paper and envelopes from the straight paper path slot. · When the printer is in Auto-Power off mode, the paper will be ejected automatically. Turn the printer on and load the paper again. ! Caution 2-7 USER'S GUIDE How to Load Envelopes in the Straight Paper Path Slot 1. Take an envelope and insert it into the Straight Paper Path slot. Be sure to adjust the paper to the mark below. Fig. 2-5 Loading Envelopes · When you load envelopes, insert the envelope carefully so that it won't skew. · Do not print on the rear of envelopes. If you do, it might damage the printer. · When loading envelopes, load them with the print side face up. · When you print on envelopes, be sure to load them with the short edge downwards with the flap to the left hand side when you view the printer from the front. · When an envelope is curled, straighten it before printing. Note Fig. 2-6 Straighten the Envelopes · Fold the flap securely with a pen or with your finger before loading envelopes. Fig. 2-7 Fold the flap · Make sure that the amount of curl of the envelope is less than 5 mm when you load envelopes. Curl at the edge of envelopes must be less than 1 mm. If you print on these envelopes, it might damage the printer. 1mm Curl at the edge 5mm(0.195") Fig. 2-8 curl height 2-8 CHAPTER 2 PAPER HANDLING How to Load Paper in the Auto Cut Sheet Feeder (MP-21CDX or optional SF-21MP users only) 1. Make sure that the Latches on both sides of the Auto Cut Sheet Feeder are closed. Fit the Auto Cut Sheet Feeder onto the printer. Push the latches securely until you hear them click into the lock position. 2. Fig. 2-9 Fit the Auto Cut Sheet Feeder onto the Printer 3. Tilt the Auto Cut Sheet Feeder fully (1). Press the center of the Feeder cover a little and open the Feeder Cover(2). Fig. 2-10 Tilt the Feeder and Open the Cover 2-9 USER'S GUIDE 4. Pull the wire up. Fig. 2-11 Pull the Wire up 5. Fan the stack of paper before loading. 6. Load the paper stack with the printing (coated) side upwards. Align the right side of the paper against the right hand side of the Auto Cut Sheet Feeder. Make sure that the paper is stacked below the mark. You can load up to approx. 30 sheets of plain paper (75g / m2). 7. Adjust the Paper Guide to the left hand side of the paper and close the Feeder Cover. Fig. 2-12 Loading Paper Note When you install the Feeder onto the printer, make sure that the Feeder is straight. 2-10 CHAPTER 2 PAPER HANDLING · You can load glossy paper only from the Paper Feeding Slot or from the Straight Paper Path Slot. · When you load glossy paper, load only one sheet at a time. · Make sure the paper loaded in the Feeder is all the same type. · When adding paper, first remove any remaining paper from the Feeder and stack it with the new paper, then insert the new paper stack into the Feeder. · Be sure to adjust the paper setting in the printer driver. · Do not tilt the printer forwards. · When you carry the printer, move the printer and Feeder carefully as shown below. Do not hold only the Feeder when carrying the printer. Do not turn the printer upside down. Be sure to set the Printer Stand in the original position before removing the Feeder. ! Caution Fig. 2-13 The Printer and the Auto Cut Sheet Feeder Note If the paper will not load from the Feeder, use the Paper Feeding Slot and try again. Ensure that the latches are connected securely and tilt the Feeder fully. 2-11 USER'S GUIDE How to Remove the Auto Cut Sheet Feeder from the Printer 1. Open the Feeder Cover and remove the paper. 2. Move the Paper Guide to the left. 3. Fold the wire back in the Auto Cut Sheet Feeder, and close the Feeder Cover and then tilt the Feeder forwards. ! Caution Ensure you move the Paper Guide to the left, otherwise it will cause damage to the Auto Cut Sheet Feeder. 4. Open the Latches(x) on the rear of the Cut Sheet Feeder by them forwards and push the Latches(y) on both sides inwards into the sheet feeder. Remove the Auto Cut Sheet Feeder from the Printer. Fig. 2-14 Latches 5. Set the Latches on both sides of the Cut Sheet Feeder to the normal position. Fig. 2-15 Latches ! Caution Treat the Latches carefully so that they do not break. 2-12 CHAPTER 3 CONTROL PANEL CHAPTER 3 CONTROL PANEL LED AND BUTTONS This section refers to the following LEDs and buttons on the printer control panel. Fig. 3-1 Control Panel LEDs The (On/Off) LED (On/Off) LED indicates the current power status of the printer. Printer status The printer is turned on and ready to print. The printer is turned off. (Alarm) LED on. Error status with the The printer is receiving data. The LED On q Off r Blinking r£q 3-1 USER'S GUIDE Ink LEDs ( (BC) LED and (MY) LED) Each Cartridge LED indicates when the ink is low or empty. LED Blinking r£q On q Printer status The color ink cartridge is running out of ink. You should prepare a new ink cartridge for that color. The color ink cartridge is empty. You should replace it with a new one immediately for optimum print quality. See `Replacing the Ink Cartridges' section in Chapter 4. This may also indicate that one or more ink cartridges may not be installed correctly or there is no cartridge installed if the (Alarm) LED is on. (Alarm) LED The LED On q (Alarm) LED indicates a printer error status. Printer status Paper empty, paper jam or mis-feeding. If a paper jam occurs, refer to `Paper Jams' in Chapter 5. There is no ink cartridge installed or the ink cartridge(s) is not installed correctly when an ink LED(s) is also on. The top cover of the printer is open and should be closed so that the printer can print. Blinking r£q (Alarm) LED is on or blinking and the printer has detected When the an error condition, refer to the `Alarm Indications at a Glance' section in Chapter 5 and clear the problem to make the printer ready to print. When LED+ (On/Off) LED+ (Alarm) LED and Ink LEDs ( (MY) LED) Blink in Turn (BC) · The printer is making itself ready to print. · The printer is cleaning the print head. When All the LEDs Blink at the Same Time System error occurred. Refer to the `Service Calls' section in Chapter 5. 3-2 CHAPTER 3 CONTROL PANEL Buttons The (On/Off) Button (Retry) When you press this button and the printer becomes ready to operate. When you press this button and the printer is turned off. (On/Off) LED comes on, the (On/Off) LED goes off, the (Alarm) LED is on and the (On/Off) LED is off, When the pressing this button will resume printing and the mis-feed will be cleared. Make sure that the (On/Off) LED comes on after you press this button. Clean Button When you want to clean the print head, press this button. Warning Even if you turn the (On/Off) button off, power is not completely shut off. In case of emergencies, you must remove the Printer Interface Card from the computer and remove the AC Adapter from the mains if connected (MP-21CDX or PA-21MP users only) in order to shut off power completely. 3-3 CHAPTER 4 MAINTENANCE CHAPTER 4 MAINTENANCE CLEANING THE PRINT HEAD Clean the print head if you get white lines in text or graphics on your printed document. You can clean the 4 color (black, cyan, yellow, magenta) print heads by control panel button operation. Note When the printer is performing print head cleaning, all the LEDs blink alternately. How to clean the print head Press the Clean button and the printer cleans the print head automatically. Wait until all the LEDs stop blinking. ! Caution Do not remove cables when the printer is cleaning its print head. Note You can also clean the print head from the printer driver. Select `Maintenance' from the `MP-21C series' group in Windows. Automatic Periodical Cleaning This printer carries out Automatic Periodical Cleaning to ensure that the printer maintains optimum print quality at all times. This setting will use ink during the cleaning sequences. If you want to only clean the print head by manually selecting cleaning, you can turn this setting off through the printer driver. This setting will save ink but you will need to clean the print head manually when necessary. To turn the setting to off, select 'Maintenance' from the MP-21C series group in Windows. Note When you carry out cleaning 3 times within one hour by using the printer clean button, the third clean will become a 'Power Clean'. 4-1 USER'S GUIDE REPLACING THE INK CARTRIDGES (BC) LED and/or (MY) LED) blink or When the Ink LED(s) ( come on, replace the indicated color ink cartridge with a new one. We strongly recommend you only use Brother original ink cartridges for the printer as these will provide the best print quality. Using other ink may void the warranty for this printer. Black & Cyan Magenta & Yellow LC03BC LC03MY · Make sure that the (On/Off) LED is on when you replace the ink cartridges. (BC) LED and/or · When the ink has run out, the Ink LED(s) ( (MY) LED) turn on. When you find this, replace the ink cartridges immediately. · DO NOT replace the Ink Cartridges while the printer is working. · Use the ink cartridge up within 6 months of installation. How to replace the ink cartridges 1. Make sure that the (On/Off) LED is on. Open the top cover. ! Caution 2. Remove the ink cartridge you need to replace. Fig. 4-1 Removing the Cartridge Warning DO NOT push the shutters in the ink cartridge slot. There are sharp pins inside the Ink Cartridge Slot. If you touch them, it might cause injury. ! Caution DO NOT remove ink cartridges if you do not need to replace them. Once you remove a cartridge, you cannot re-use it. 4-2 CHAPTER 4 MAINTENANCE ! Caution Throw away the removed ink cartridges immediately so that you do not re-install the old one by mistake. 3. Open the new ink cartridge box and take the cartridge out of the bag. Note You can recognize whether the cartridge is used or new by the white gum on the rear of the cartridge. If it is stained with ink, it is a used ink cartridge. 4. Insert the new cartridge, making sure to insert it into the correct position. Push it in until you hear a click as it locks into position. (BC) LED and/or (MY) Make sure that the Ink LED(s) ( LED) turn off. Fig. 4-2 Install a New Ink Cartridge 5. Close the top cover. The printer will automatically start cleaning the print head. Wait until all the LEDs stop blinking. Warning If ink stains your body or clothing, wash with soap or detergent immediately. If ink gets in your eyes, irrigate them with water immediately and consult a doctor if you are concerned. ! Caution Once you have installed the cartridge, DO NOT take it out until the Ink (BC) LED and/or (MY) LED) blinks or comes on or until LED( the ink runs out. Once you have removed an ink cartridge, DO NOT reinstall it. 4-3 USER'S GUIDE ! Caution Once you install an ink cartridge, use it up within 6 months. Use ink cartridges within 2 years of the production date. ! Caution DO NOT remove the Ink Cartridges when the printer is off. If you have replaced ink cartridges while the printer is turned off, reset the ink counter from the maintenance tool in the printer driver. If you do not reset the counter the inside of the printer or the printouts may get stained with ink. ! Caution Be sure to replace ink cartridges when the printer indicates ink empty or nearly empty. ! ! Caution DO NOT shake the ink cartridges. Caution DO NOT leave the printer with empty ink cartridges or with the ink cartridges removed. ! Caution DO NOT re-use ink cartridges you have removed from the printer. Note (BC) LED and/or (MY) LED) and the If either of the Ink LEDs ( (Alarm) LED is on after you have installed the ink cartridges, check that the ink cartridges are installed correctly. Note Every 5 days, the printer will clean its print head automatically when you send the first print job. 4-4 CHAPTER 4 MAINTENANCE CLEANING THE PRINTER Cleaning the Printer 1. Before cleaning the printer or printer platen, be sure to turn off the printer and remove the PC Card Cable from your computer and remove the AC Adapter (MP-21CDX or PA-21MP users only) if connected and make sure that all the LEDs are off. 2. Open the top cover. 3. Wipe the printer platen with a cotton swab. Fig. 4-3 Cleaning the Printer Platen ! Caution DO NOT touch the Flat Cable, Rollers, Print Head and the Encoder Strip when cleaning. Fig.4-4 The Flat Cable and the Encoder Strip 4-5 USER'S GUIDE REPACKING THE PRINTER ! Caution Whenever you transport the printer, use the packing materials which are provided with your printer. Also, follow the steps below to repack the printer, or the printer may be damaged. This will void the printer's warranty. 1. Turn off the (On/Off) button and turn the printer off. Make sure that the (On/Off) LED is off. 2. Remove the Printer Interface Card from your computer. Remove the PC Card Cable from the printer and Printer Interface Card. Remove the AC Adapter, Parallel Interface Cable and Auto Cut Sheet Feeder if connected.(MP-21CDX, PA-21MP and SF-21MP users only) Fig. 4-5 Remove the Cable 3. Wrap the printer in the plastic bag and place it in the original carton box with the original packing material. 4-6 CHAPTER 4 MAINTENANCE 4. Place any documents (manual and any documentation describing the reason for returning the printer) in the carton box as shown below. Fig. 4-6 Repacking the printer 5. Close the carton box and tape it securely. · Make sure that the printer has the ink cartridges fitted to it when · shipping. Do not turn the printer upside down while shipping. ! Caution 4-7