User Manual TeraStation HD-HTGL/R5 www.buffalotech.com Rev 4.9 Introduction CongratulationsonyournewTeraStation!Thisusermanualisintendedtoassistyouinconfiguring it. If you run into difficulties or need additional help, feel free to contact our 24/7 Technical Supportat(866) 75-610(USA&Canadaonly).TechnicalSupportinEuropeisavailablebetween thehoursof9am-6pm(GMT)MondaythroughThursdayand9am-4:30pm(GMT)Fridayforthis product. Customers in Europe can obtain Technical Support using the following information: Email:helpdesk@buffalo-technology.ie|Web:www.buffalo-technology.com ThisusermanualusesimagesrepresentativeofTeraStationuserinterfacesandsoftware.Because we'reconstantlyupdatingourproduct,theimagesandtextinthismanualmayvaryslightlyfrom theimagesandtextdisplayedbyyourTeraStation.Thesechangesareminorandshouldnotaffect theeaseofsetupadversely.Astimepasses,futureuserinterfaces,updatedsoftware,andlater versionsofthismanualmaybeavailablefordownloadatourwebsite:www.buffalotech.com. Table of Contents TeraStationQuickSetup ...................................................4 TeraNavigatorSetup..........................................................8 Accessing TeraStation Data from a PC............................. 14 AccessingTeraStationDatafromaMac........................... 17 TeraStation Diagram ....................................................... 21 Advanced Settings........................................................... 24 BasicSettings ................................................................. 25 Network Settings ............................................................. 26 DiskManagement ........................................................... 28 AddingExtraHardDrives ............................................... 34 SharedFolders................................................................ 38 Groups ........................................................................... 42 Users .............................................................................. 43 Printers .......................................................................... 47 Backups.......................................... .............................. 51 PCast .......................................... ................................... 55 MaintenanceSettings ...................................................... 56 UPS Settings ................................................................... 57 Client Utility ................................................................... 67 Troubleshooting .............................................................. 69 ChangingaFailedHardDrive ......................................... 70 TechnicalSpecifications .................................................. 78 TechnicalSupport ........................................................... 79 TeraStation Quick Setup BeginsettingupyourTeraStation bypluggingyourpower cable and Ethernet cable into the back of the TeraStation as shown. TeraStation Quick Setup Connect your cables Plug the power cordintoa120 volt wall socket. Plug the other end of the Ethernet cable intoahub,router,orswitchinyour network. 5 TeraStation Quick Setup Make sure that the power switch on the rear of the TeraStation is in the ON position,withthe"I"symbol presseddown. Press the power button on the frontpanel.TheLEDswillswirl asyourTeraStationbootsup. After your TeraStation has completed booting up and the LEDs have ceasedtoswirl,checktheLINK/ACT LED on the front of the TeraStation. Ifit'slit,thenyourTeraStationisconnectedproperly,andyoucangoon to page 8.Ifit'snotlit,turntopage 7fortroubleshooting. 6 TeraStation Quick Setup TheTeraStation'sEthernetportwillautomaticallyadjusttouseeitheraCrossoverorPatchcable, soyoumayconnecttheTeraStationtoyournetworkwitheithertypeofEthernetcable.Buffalo Technology doesn't recommend connecting the TeraStation directly to a PC. Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6'spicture).Ifit'slit,goto page 8tocontinuesettingupTeraStation.IftheLINK/ACT LEDisstillnotlit,trythesuggestions belowtoverifythatyou'renotsufferingfromcommonsetupproblems. Havingproblems?Makesurethat: · theTeraStationandtherouter,huborswitcharebothpoweredon, · theEthernetcableissecurelypluggedinatbothends,and · theEthernetcableisnotdamaged.VerifythisbytryingadifferentEthernetcable. Ifproblemspersist,contactour24/7technicalsupportat(866) 75-610 (USA & Canada only). TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)Mondaythrough Thursday and 9am-4:30 pm (GMT) Friday for this product. Customers in Europe can obtain TechnicalSupportusingthefollowinginformation:Email:helpdesk@buffalo-technology.ie|Web: www.buffalo-technology.com 7 TeraNavigator Setup InserttheTeraNavigatorCDintoyourPC'sCD-ROMdrive.Setupshouldautomaticallylaunch.If itdoesnot,manuallylaunchsetup.exebypressingtheStart menu and selecting the Run... option. When the Run dialogopens,typed:\setup.exe(wheredisthedriveletterofyourCD-ROMdrive). Press OK to continue. 8 TeraNavigator Setup TeraNavigatorisnowrunning.PleasepresstheInstall Client Utility icon,andthenStart. When installationisfinished,pressLaunch. TeraNavigator Setup The TeraStation Client UtilityallowsyoutoeasilyconfigureTeraStation'snetworksettings.Thetabs showthenamesofavailableTeraStations.IfyouhavemorethanoneTeraStationonthenetwork, clickthetaboftheoneyouwanttoselectit.WhileaTeraStation'stabisselected,itsIP Address isvisibleandtheView Sharesbuttonwilltakeyoudirectlytoitsnetworksharesandfolders.See page 66 for more information on TeraStation Client Utility. For now, make sure that the proper TeraStation'stabisselected,clickSetup,andchoose Browser Management. 10 TeraNavigator Setup Thisloginpromptwillappear.Enter admin fortheusername.Untilyouchangeit,the passwordfortheadminaccountwillbe password. Press the OKbuttonwhenfinished. Username:admin Password:password See page tochangeyourpassword. Ifyou'veforgottenyourpassword,see page 60. Ifthisloginpromptdoesnotappear, yourDHCPservermaynotbe functioningcorrectly.IfDHCPis disabled,youmayre-enableit,orverify that the TeraStation's IP address (page 10) is in the same range as that of your PC. See page 66 and page 67 to manuallyconfigureyourTeraStation's IP address if necessary. 11 TeraNavigator Setup You are now logged in totheTeraStationManagementUtility. Bookmarkthispageinyourbrowser so it can be easily accessed for future configuration changes. You can also get here by typing http://TERASTATION_NAMEintoaWebbrowser,whereTERASTATION_NAMEisthenameofyour TeraStation that you set on page 1. Fordetailedexplanationsofeachmenuandsetting,please refer to the Advanced Settings section (starting on page )ofthismanual.Tocontinuesetup,click on the Basic link on the left side. 1 TeraNavigator Setup HereontheBasicpage,beginbychangingthe name of your TeraStation in the TeraStation Hostnamefield.Afriendly,easy-to-remember name is recommended. The name cannot containanyspacesorspecialcharacters. Alphanumericcharacters,hyphens,and underscores are allowed. AshortdescriptionoftheTeraStationcanbe entered into the TeraStation Description field. You'llthenseethisdescriptioninNetwork NeighborhoodonWindowsmachines. Makesurethatthedateandtimearecorrect in Date and Time Setup. To synchronize clock settingswithyourcomputer,pressUse Local Time. Oncedesiredfieldshavebeencompleted,press the Apply buttonatthebottomofthepage. FormoreinformationontheConfiguration Utility,turntoAdvanced Settings,beginningon page . 1 TeraNavigator Setup Congratulations!You'vecompletedbasicsetup.Formoredetailontheothersettingsavailablein yourTeraStation,turntoAdvanced Settings,beginningonpage 1. To access TeraStation data: Press the Startmenu,selecttheRun...option.WhentheRundialogopens,type\\TeraStation_ Name (where `TeraStation_Name" is the TeraStation Hostname set on page 1). Press the OK buttontocontinue. 1 Accessing TeraStation Data from a PC TeraStation'srootdirectorywillappear.Youwillseealloftheconfiguredshares,includingshare, thepreconfigureddatafolder.Alluserscanreadandwritetoallfoldersunlessotherwiseconfigured. Tosetupsecurityandpasswordprotection,oraddothersharestoyourTeraStation,pleaserefer to pages 8 - 1ofthismanual.TochangeyourRAIDconfiguration,seepages 8 - 1.Tosetup aprinterseethePrinterssectionbeginningonpage 7.Driveletterscanalsobemappedtoshares on your TeraStation; see page 16 for more information. Note: If this page does not appear, or if you receive a popup window from your firewall sayingthataNetBiosSessionhasbeenblocked from your TeraStation's IP address, you will need to add your TeraStation's IP address to yourfirewall'strustedzone.Youcangetyour TeraStation's IP address from the TeraStation Client Utility (see page 10). Consult your firewalldocumentationformoreinformationon allowingnetworkaccesstoandfromaspecific IP address. 15 Accessing TeraStation Data from a PC Fromthe TeraStation's Root Directory screen (see page 15), click the Tools pull down menu and select Map Network Drive;MapNetworkDrivewillrun.Selectthedriveletteryouwouldliketomap from the Drive:pulldownmenu.Enter\\TeraStation_Name\share_name in the Folder:field, where TeraStation_Name is the TeraStation Name set on page 1 and share_name is share (if you're mappingtothispreconfiguredfolder)orthenameofanothersharedfolderthatyousetuponpage 8.YoumaybrowseforasharedfolderbypressingtheBrowse buttonandsearchingthroughthe Entire Network and then the Microsoft Windows Network. Check the Reconnect at logoncheckbox tohaveWindowsconnecttothismappeddriveeverytimeitstarts.Whenfinished,presstheFinish button.TeraStationisnowmappedtoadriveletter. 16 Accessing TeraStation Data from a Mac IfyourMacdoesnotautomaticallydetectyour TeraStation'sSharefolderandputitonyour desktop,youwillneedtoaddtheTeraStation totheMac'sserverlist.BeginbyclickingGo, and then choose Connect to Server. EnteryourTeraStation'sIPaddressinthe Server AddressfieldandclickConnect. If you don't know your TeraStation's IP address,seepage 1. 17 Accessing TeraStation Data from a Mac Select Guest and click on Connect.Note:Ifyouhaveconfiguredshare permissionsonyourTeraStation,selectRegistered User and enter your Registered User credentials. Selectthevolumethatyouwanttomount,suchasshare or share-mac, from the list of folders on the TeraStation. Thesharewillopen.Alinktothesharedfolderwillappearonyour desktop. 18 Accessing TeraStation Data from a Mac Ifyoudon'tknowyourTeraStation'sIPaddress,thereare several ways to get it. OnesimplemethodistousetheTeraStationclientutility (includedonyourCD)tofindyourTeraStation(s).Justclick onthetabforyourTeraStationandyou'llbeabletoreadits IP address. You must have a Windows PC running on the network to use the TeraStation client. See page 66 for more on the TeraStation client utility. Ifyouhaveanall-MacnetworkwithnoWindowsPCs available,youmayhavetogettheTeraStation'sIPaddress fromyourrouter'sconfigurationutility.ManyBuffalo routers list this information on the Client Monitorpage,as shown to the right. Consult your router's documentation for instructions on identifying the TeraStation's IP address. 1 TeraStation Expansion TeraStationhasfourUSB2.0ports,twoonthefrontpanelandtwoontherear.Theseportscanbe usedforaddingexternalUSBHardDrivesoraUSBPrinter.TeraStationwillthensharetheUSB devices,allowingeveryoneonthenetworktousethem.UptofourexternalUSBharddrives,or oneprinterandthreeharddrives,maybeaddedtoTeraStation.ToconnectaUSBprinterorhard drivetoTeraStation,simplyplugitintooneofthefourUSBPorts. USB Hard Drive Information: YoumaypluginadditionalUSBharddrivestoanyofthefourUSBportsonyourTeraStation.See page forsettingupyourUSBharddriveunderTeraStation.Seepage 8 for information on settingupsharedfoldersonaUSBHardDrive.Page 7willshowyouhowtoreformattheUSB HardDrive.Page 51showsyouhowtosetupTeraStationtobackuptoaUSBHardDrive. USB Printer Information: See page 7tosetupaUSBPrinterasanetworkprinteronTeraStation. 0 TeraStation Diagram 1. Power Button ­ Press and release the Power Button to turn the TeraStation on. Hold it down for 3 seconds to turn the TeraStation off. 2. USB Ports ­USBportsonbothfrontand rear panels of the TeraStation may be used to connect USB hard drives, a printer, or an additional TeraStation to your TeraStation. See TeraStation Expansion on page 0 for moreinformationonusingTeraStation'sUSB ports. 3. Hard Drive Status(also5,8,and10)­ThisLEDwillglowgreenwhenthecorrespondinghard driveisdetectedatboot,andwillblinkgreenwhenadiskcheckorformatisinprocess.Itwillglow redwhentheharddriveis90%fullormore,andblinkredifthereisaproblemwiththedrive. 4. Hard Drive Access(also6,7,and9)­ThisLEDwillblinkgreenwhentheassociatedharddrive isaccessed.Duringstartup,it'snormalforallthelightsonthefrontpaneltolightupinorder, producingapinwheeleffect. 1 TeraStation Diagram 11. Diagnostic LED­TheDiagnosticLEDmay flashwhentheTeraStationencountersanerror. Inthisevent,pleasecontactour24/7technical support at (866) 75-610 (USA & Canad ...