2004 Cadillac Escalade/Escalade ESV Owner Manual Seats and Restraint Systems ........................... 1-1 Front Seats ............................................... 1-3 Rear Seats ............................................... 1-8 Safety Belts ............................................. 1-26 Child Restraints ....................................... 1-49 Air Bag Systems ...................................... 1-74 Restraint System Check ............................ 1-87 Features and Controls ..................................... 2-1 Keys ........................................................ 2-3 Doors and Locks ....................................... 2-8 Windows ................................................. 2-14 Theft-Deterrent Systems ............................ 2-16 Starting and Operating Your Vehicle ........... 2-18 Mirrors .................................................... 2-31 OnStar® System ...................................... 2-36 HomeLink® Transmitter ............................. 2-38 Storage Areas ......................................... 2-42 Sunroof .................................................. 2-46 Vehicle Personalization ............................. 2-47 Instrument Panel ............................................. 3-1 Instrument Panel Overview .......................... 3-4 Climate Controls ...................................... 3-22 Warning Lights, Gages and Indicators ......... 3-31 Driver Information Center (DIC) .................. 3-46 Audio System(s) ....................................... 3-65 M Driving Your Vehicle ....................................... 4-1 Your Driving, the Road, and Your Vehicle ..... 4-2 Towing ................................................... 4-46 Service and Appearance Care .......................... 5-1 Service ..................................................... 5-3 Fuel ......................................................... 5-4 Checking Things Under the Hood ................. 5-8 All-Wheel Drive ........................................ 5-47 Rear Axle ............................................... 5-47 Front Axle ............................................... 5-48 Headlamp Aiming ..................................... 5-49 Bulb Replacement .................................... 5-53 Windshield Wiper Blade Replacement ......... 5-61 Tires ...................................................... 5-62 Appearance Care ................................... 5-100 Vehicle Identification ............................... 5-108 Electrical System .................................... 5-108 Capacities and Specifications ................... 5-118 Maintenance Schedule ..................................... 6-1 Maintenance Schedule ................................ 6-2 Customer Assistance and Information .............. 7-1 Customer Assistance and Information ........... 7-2 Reporting Safety Defects ........................... 7-10 Index ................................................................ 1 Canadian Owners You can obtain a French copy of this manual from your dealer or from: Helm, Incorporated P.O. Box 07130 Detroit, MI 48207 GENERAL MOTORS, GM, the GM Emblem, CADILLAC, the CADILLAC Crest & Wreath and the name ESCALADE/ESCALADE ESV are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without further notice. For vehicles first sold in Canada, substitute the name "General Motors of Canada Limited" for Cadillac Motor Car Division whenever it appears in this manual. Please keep this manual in your vehicle, so it will be there if you ever need it when you're on the road. If you sell the vehicle, please leave this manual in it so the new owner can use it. How to Use This Manual Many people read their owner's manual from beginning to end when they first receive their new vehicle. If you do this, it will help you learn about the features and controls for your vehicle. In this manual, you will find that pictures and words work together to explain things. Index A good place to look for what you need is the Index in back of the manual. It is an alphabetical list of what is in the manual, and the page number where you will find it. Litho in U.S.A. Part No. S2434 A First Edition ii © Copyright General Motors Corporation 06/23/03 All Rights Reserved Safety Warnings and Symbols You will find a number of safety cautions in this book. We use a box and the word CAUTION to tell you about things that could hurt you if you were to ignore the warning. You will also find a circle with a slash through it in this book. This safety symbol means "Don't," "Don't do this" or "Don't let this happen." {CAUTION: These mean there is something that could hurt you or other people. In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you don't, you or others could be hurt. iii Vehicle Damage Warnings Also, in this book you will find these notices: Notice: These mean there is something that could damage your vehicle. A notice will tell you about something that can damage your vehicle. Many times, this damage would not be covered by your warranty, and it could be costly. But the notice will tell you what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. You'll also see warning labels on your vehicle. They use the same words, CAUTION or NOTICE. Vehicle Symbols Your vehicle has components and labels that use symbols instead of text. Symbols, used on your vehicle, are shown along with the text describing the operation or information relating to a specific component, control, message, gage or indicator. If you need help figuring out a specific name of a component, gage or indicator, reference the following topics: · · · · · · · Seats and Restraint Systems in Section 1 Features and Controls in Section 2 Instrument Panel Overview in Section 3 Climate Controls in Section 3 Warning Lights, Gages and Indicators in Section 3 Audio System(s) in Section 3 Engine Compartment Overview in Section 5 iv These are some examples of symbols you may find on your vehicle: v NOTES vi Section 1 Seats and Restraint Systems Rear Seat Passengers ..................................1-42 Rear Safety Belt Comfort Guides for Children and Small Adults ..........................1-45 Safety Belt Extender .....................................1-48 Child Restraints .............................................1-49 Older Children ..............................................1-49 Infants and Young Children ............................1-51 Child Restraint Systems .................................1-55 Where to Put the Restraint .............................1-58 Top Strap ....................................................1-59 Top Strap Anchor Location .............................1-61 Lower Anchorages and Top Tethers for Children (LATCH System) ...........................1-63 Securing a Child Restraint Designed for the LATCH System ....................................1-65 Securing a Child Restraint in a Rear Outside Seat Position ................................1-65 Securing a Child Restraint in a Center Rear Seat Position ....................................1-67 Securing a Child Restraint in the Right Front Seat Position ....................................1-70 Air Bag Systems ............................................1-74 Where Are the Air Bags? ...............................1-76 Front Seats ......................................................1-3 Power Seats ..................................................1-3 Power Lumbar ...............................................1-4 Heated Seats .................................................1-4 Heated and Cooled Seats ................................1-5 Reclining Seatbacks ........................................1-6 Head Restraints .............................................1-7 Rear Seats .......................................................1-8 Rear Seat Operation .......................................1-8 Heated Seats .................................................1-9 Heated and Cooled Seats ..............................1-10 60/40 Split Bench Seat ..................................1-10 50/50 Split Bench Seat ..................................1-13 Bench Seat ..................................................1-18 Bucket Seats ...............................................1-23 Safety Belts ...................................................1-26 Safety Belts: They Are for Everyone ................1-26 Questions and Answers About Safety Belts ......1-30 How to Wear Safety Belts Properly .................1-31 Driver Position ..............................................1-32 Safety Belt Use During Pregnancy ..................1-39 Right Front Passenger Position .......................1-40 Center Passenger Position .............................1-40 1-1 Section 1 Seats and Restraint Systems Adding Equipment to Your Air Bag-Equipped Vehicle ....................................................1-86 Restraint System Check ..................................1-87 Checking Your Restraint Systems ...................1-87 Replacing Restraint System Parts After a Crash ............................................1-88 When Should an Air Bag Inflate? ....................1-79 What Makes an Air Bag Inflate? .....................1-80 How Does an Air Bag Restrain? .....................1-80 What Will You See After an Air Bag Inflates? .......................................1-80 Passenger Sensing System ............................1-82 Servicing Your Air Bag-Equipped Vehicle .........1-86 1-2 Front Seats Power Seats Horizontal Control: This control adjusts the seat cushion. · Raise or lower the front of the seat by raising or lowering the forward edge of the control. Raise or lower the rear of the seat by raising or lowering the rear edge of the control. · Move the seat forward or rearward by moving the whole control toward the front or toward the rear of the vehicle. · Lower or raise the entire seat cushion by moving the whole control up or down. Vertical Control: This control adjusts the seatback. Move the reclining front seatback rearward or forward by moving the control toward the rear or toward the front of the vehicle. This adjusts the angle of the seatback. For more information on the reclining seatbacks, see Reclining Seatbacks on page 1-6. The power seat controls are located on the outboard edge of the front seats. Your vehicle may have a memory function which allows seat settings to be saved and recalled. See Memory Seat on page 2-47 for more information. 1-3 Power Lumbar You can increase or decrease lumbar support in an area of the lower seatback. Heated Seats The buttons used to control this feature are located on the front doors. The engine must be running for the heated seat feature to work. To increase support, press an hold the front of the control. To decrease support, press and hold the rear of the control. Let go of the control when the lower seatback reaches the desired level of support. You can also reshape the side wing area of the lower seatback for more lateral support. To increase support, press and hold the top of the control. To decrease support, press and hold the bottom of the control. Let go of the control when the lower seatback reaches the desired level of support. Your vehicle may have a memory function which allows seat settings to be saved and recalled. See Memory Seat on page 2-47 for more information. To heat the entire seat, press the horizontal button with the heated seat symbol. Press the button to cycle through the temperature settings of high, medium and low and to turn the heated seat off. Indicator lights will glow to designate the level of heat selected, three for high, two for medium, and one for low. The low setting warms the seatback and cushion until the seat temperature is near body temperature. The medium and high settings heat the seatback and seat cushion to a slightly higher temperature. You will be able to feel heat in about two minutes. 1-4 To heat only the seatback, press the vertical button with the heated seatback symbol. An indicator light on the seatback button will glow to designate that only the seatback is being heated. Additional presses of the seatback button will cycle through the heat levels for the seatback only. Press the horizontal button again to heat the whole seat. The heated front seats will shut off automatically when the ignition is turned off. Your vehicle also has heated rear seats. See Heated Seats on page 1-9. With the heated and cooled seats you can choose high, medium or low heat or cool settings. The seats will only operate either in the heat or cool mode; for example, you cannot cool the seat cushion while heating the seatback. To operate the heated and cooled seats, do the following: 1. Press the red heat button (A) or the blue cool button (B). 2. Choose one of the following: Heated and Cooled Seats I (Seatback Only): This can only be used for the heat feature. Press this button to heat the seatback and cycle through the heat settings of high, medium, low and off. Red indicator lights will glow for each heat setting chosen: three lights for high, two for medium and one for low. A light in the button will also glow to indicate the seatback heat is on. Press this button to heat or cool the entire seat and cycle through the settings of high, medium, low and off. Red (for heat) or blue (for cool) indicator lights will glow for each setting chosen: three lights for high, two for medium and one for low. J (Entire Seat): Escalade Platinum ESV vehicles will be equipped with this feature. The buttons used to control this feature are located on the instrument panel, under the radio. 1-5 Reclining Seatbacks Your vehicle's front seatbacks have a recline feature which is described earlier. See Power Seats on page 1-3. {CAUTION: Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts can't do their job when you're reclined like this. The shoulder belt can't do its job. In a crash, you could go into it, receiving neck or other injuries. The lap belt can't do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly. But don't have a seatback reclined if your vehicle is moving. 1-6 Head Restraints Pull straight up on the head restraint to raise it and push it down to lower it. The front head restraints can also be tilted forward in addition to being slid up or down. To tilt either of the front head restraints do the following: Pull the head restraint toward you until you hear a click. Then let go. The head restraint will stay in this position unless you pull it forward more until another click is heard. There are four positions available: initial position, first click, second click, and third click. After the third position (three clicks) is reached, pulling the head restraint farther will release it back to the normal upright position. The rear head restraints can be slid up or down just as the front head restraints, but they do not tilt. Adjust your head restraint so that the top of the restraint is closest to the top of your head. This position reduces the chance of a neck injury in a crash. 1-7 Rear Seats Rear Seat Operation Entering or Exiting the Third Row Seats Escalade: To enter or exit the third row seat you must fold the second row seat down following the instructions later in this section. See "Folding the Seatback" under 60/40 Split Bench Seat on page 1-10. If you are exiting the third row seat with no assistance do the following: 1. Reach over the second row seat and pull up on the strap loop. Then pull the seat cushion up and push it forward. Be sure to return the seat to the passenger position when finished. Pull forward and push rearward on the seat to make sure it is locked in place. Escalade ESV: The passenger's side of the second row 60/40 or rear bucket seat has an easy entry/exit feature. This makes it easy to get in and out of the third row seat. To operate the easy entry seat, do the following: 2. Next, push the seatback forward until it is flat with the floor. 1. Lift the release lever on the back of the seat, upward. 2. Tilt the seatback toward the front of the vehicle and the seat will release. 1-8 3. Pull (push if you are exiting the third row with no assistance) the seat forward until it stops. Heated Seats If your vehicle has this feature, the buttons used to control this feature are located on the back of the center console. The engine must be running for the heated seat feature to work. {CAUTION: If the seatback isn't locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. {CAUTION: A safety belt that is improperly routed, not properly attached, or twisted won't provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted. Be sure to return the seat to the passenger position when finished. Pull forward and push rearward on the seat to make sure it is locked in place. 1-9 To heat the seat, press the button to cycle through the temperature settings of high and low. Press the button a third time to turn the feature off. An indicator light will glow for each heat setting when the feature is operating. The heated rear seats will shut off automatically when the ignition is turned off. Heated and Cooled Seats Escalade Platinum ESV vehicles will be equipped with this feature. The buttons used to control this feature are located on the back of the center console. To operate the heated and cooled seats, do the following: 1. Press the red heat button (A) or the blue cool button (B). 2. Choose one of the following: I (Seatback Only): This can only be used for the heat feature. Press this button to heat the seatback and cycle through the heat settings of high, medium, low and off. Red indicator lights will glow for each heat setting chosen: three lights for high, two for medium and one for low. A light in the button will also glow to indicate the seatback heat is on. Press this button to heat or cool the entire seat and cycle through the settings of high, medium, low and off. Red (for heat) or blue (for cool) indicator lights will glow for each setting chosen: three lights for high, two for medium and one for low. With the heated and cooled seats you can choose high, medium or low heat or cool settings. The seats will only operate either in the heat or cool mode; for example, you cannot cool the seat cushion while heating the seatback. J (Entire Seat): 60/40 Split Bench Seat If your vehicle has a 60/40 split bench, the seatbacks can be folded to give you more cargo space. 1-10 Folding the Seatbacks (60/40 Split Bench Seat) The rear seat may have a 60/40 split seat which may be folded down to create a load floor and give you more cargo space. On the Escalade, the rear seatbacks are equipped with rearward folding head restraints. When the seatback is being folded down, the head restraint will automatically fold rearward. To fold the rear seat, do the following: 1. Make sure that nothing is under or in front of the seat. 2. Pull up on the strap loop located at the rear of the seat cushion and flip the seat cushion forward. Escalade ESV: On the passenger side of Escalade ESV models, the lever at the base of the seat must be pulled up to release the seatback. Pull the seatback forward and fold it down until it is flat. If the seatback cannot fold flat because it interferes with the cushion, try moving the front seat forward and/or bringing the front seatback more upright. 3. Escalade: Pull the seatback forward and fold it down until it is flat. 1-11 Once the seatbacks are folded down, on Escalade ESV models only, the rear seat footwell area will be exposed and will have to be covered by the load floor panel(s). To create a load floor, do the following: Returning the Seats to an Upright Position {CAUTION: If the seatback isn't locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. {CAUTION: 1. Release the panels from the seatbacks by pushing forward on the latches. 2. Then fold the panels back to cover the rear seat footwell area. A safety belt that is improperly routed, not properly attached, or twisted won't provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted. 1-12 To return the seat to the upright position, do the following: 1. On Escalade ESV models, lift the load floor panels and latch them into the seatback. 2. Lift the seatback up and push it rearward all the way. 3. Lower the seat cushion until it latches into position. 4. Pull forward on the seatback and up on the seat cushion to make sure the seat is securely in place. 5. On Escalade models, return the head restraints to the upright position. 6. Check to see that the safety belt buckles on the driver's side seat are accessible to the outboard and center occupants and are not under the seat cushions. Folding the Seatbacks To fold the seatbacks, do the following: 1. Pull up on the release lever labeled 1 located on the rear of the seatback, and push the seatback forward. 50/50 Split Bench Seat If your vehicle has a 50/50 split bench, the seatback(s) can be folded and the entire seat(s) tilted or removed from the vehicle. 1-13 Unfolding the Seatbacks Tilting the 50/50 Split Bench Seat 1. Fold the seatbacks forward using the instructions listed previously. 2. Unlatch the seat from the floor by pulling up on the lever labeled 2 located on the rear of the seat. {CAUTION: If the seatback isn't locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always press rearward on the seatback to be sure it is locked. To return the seatbacks to the passenger position, do the following: 1. Pull up on the release lever labeled 1 and then pull up on the seatback or the assist strap located on the outboard side of the seat until the seatback locks into the upright position. 3. Lift the rear of the seat up from the floor and push it forward until it locks into place. You will not be able to unlatch the seat from the floor unless the seatback is folded down. The seat will now remain locked in the upright position. 2. Push forward on the seatback to make sure it is locked into position. 1-14