User manual CAMBRIDGE SOUNDWORKS MICROWORKS MICROWORKS

Contents Instructions for: MicroWorks by Henry Kloss ® Safety Precautions ................................................................................. i, ii Thank You ................................................................................................ 1 Inspecting For Damage ............................................................................. 2 Getting Started ......................................................................................... 2 Satellite Cube Connections ....................................................................... 3 Program Source Connections .................................................................... 4 Connecting Music Sources ........................................................................ 5 Mounting The Volume Control ................................................................. 5 Power Connections ................................................................................... 6 Connecting Two Program Sources ............................................................ 7 Attaching The Stands ............................................................................... 7 Important ­ Please Read Before Operating Your MicroWorks .................. 8 MicroWorks With A Computer .................................................................. 9 MicroWorks As A Music System .............................................................. 10 MicroWorks With A TV Set ...................................................................... 11 Mounting The Cubes ................................................................................ 12 Wiring Diagram ...................................................................................... 13 1-Year Limited Warranty ......................................................................... 14 MicroWorks Specifications ...................................................................... 14 Technical Support ................................................................................... 15 iii IMPORTANT WARNING SHOCK HAZARD DO NOT OPEN AVIS RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR The lightning flash with arrowhead, within an equilateral triangle, is intended to alert the user of the presence of uninsulated "dangerous voltage" within a product's enclosure that may be of sufficient magnitude to constitute the risk of electric shock to persons. TO PREVENT THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE SUBWOOFER'S COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. POUR EVITER TOUT RISQUE DE CHOC ELECTRIQUE, NE PAS DEMONTER LE COUVERCLE DU HAUT PARLEUR. AUCUN ENTRETIEN DES PIECES INTERIEURES N'EST REQUIS.TOUT SERVICE D'ENTRETIEN NE DOIT ETRE EFFECTUE QUE PAR DU PERSONNEL D'ENTRETIEN QUALIFIE. The exclamation point within an equilateral triangle is intended to alert the user of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product. READ AND HEED IMPORTANT SAFETY WARNING ON BOTTOM OF SUBWOOFER ENCLOSURE CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, INSERT FULLY. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. ATTENTION: POUR EVITER LES CHOCS ELECTRIQUES, INTRODUIRE LA LAME LA PLUS LARGE DE LA FICHE DANS LA BORNE CORRESPONDANTE DE LA PRISE ET POUSSER JUSQU'AU FOND. IMPORTANT NOTICE The serial number for the MicroWorks is located on the subwoofer's control panel. Please write this number down and keep it in a secure area. This is for your security. i IMPORTANT SAFETY INSTRUCTIONS READ INSTRUCTIONS - All safety and operating instructions should be read before the MicroWorks amplified subwoofer/satellite system is operated. RETAIN INSTRUCTIONS - The safety and operating instructions should be retained for future reference. HEED WARNINGS - All warnings on the subwoofer and in the operating instructions should be adhered to. FOLLOW INSTRUCTIONS - All operating and use instructions should be followed. CLEANING - Unplug the subwoofer from the wall outlet or other power source before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. ATTACHMENTS - Do not use attachments not recommended by Cambridge SoundWorks as they may cause hazards. WATER AND MOISTURE - Do not use the subwoofer near water--for example, near a bath tub, wash bowl, kitchen sink, or laundry tub; in a wet basement; or near a swimming pool; and the like. ACCESSORIES - Do not place the MicroWorks system on an unstable cart, stand, tripod, bracket, or table. The subwoofer or satellites may fall, causing serious injury to a child or adult, and serious damage to the product. Use only with a cart, stand, tripod, bracket, or table recommended by Cambridge SoundWorks, or sold with the product. Any mounting of the satellites or subwoofer should follow the manufacturer's instructions, and should use a mounting accessory recommended by Cambridge SoundWorks. VENTILATION - Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the subwoofer and to prevent it from overheating, and these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. The subwoofer should not be placed in a builtin installation such as a bookcase or rack unless proper ventilation is provided or Cambridge SoundWorks' instructions have been adhered to. HEAT - The subwoofer should be situated away from heat sources such as radiators, heat registers, stoves, and other products (including amplifiers) that produce heat. POWER SOURCES - The subwoofer should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your product dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions. POLARIZATION - The subwoofer may be equipped with a polarized alternating-current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug. POWER-CORD PROTECTION - Power-supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the subwoofer. LIGHTNING - For added protection for the MicroWorks system during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet. This will prevent damage to the subwoofer due to lightning and power-line surges. OVERLOADING - Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electric shock. OBJECT AND LIQUID ENTRY - Never push objects of any kind into the subwoofer through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the subwoofer. SERVICING - Do not attempt to service the subwoofer yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel. DAMAGE REQUIRING SERVICE - Unplug the subwoofer from the wall outlet or other power source and refer servicing to qualified service personnel under the following conditions: a) When the power-supply cord or plug is damaged. b) If liquid has been spilled, or objects have fallen into the subwoofer. c) If the subwoofer has been exposed to rain or water. d) If the subwoofer does not operate normally by following the operating instructions; or exhibits a distinct change in performance. e) If the product has been dropped or damaged in any way. REPLACEMENT PARTS - When replacement parts are required, be sure the service technician has used replacement parts specified by Cambridge SoundWorks or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards. SAFETY CHECK - Upon completion of any service or repairs to the MicroWorks system, ask the service technician to perform safety checks to determine that the MicroWorks system is in proper operating condition. WALL OR CEILING MOUNTING - The MicroWorks satellites should be mounted to a wall or ceiling only as recommended by Cambridge SoundWorks. ii Introduction T hank you for choosing ® MicroWorks by Henry Kloss. We think you'll find its sound quality astonishing, whether you connect it to your computer or use it as a stand-alone music system. To create a so-called "multimedia" speaker, many manufacturers just add some magnetic shielding and a new nameplate to an existing model. At Cambridge SoundWorks, we started with the assumption that computer users care no less about sound quality than music lovers. We have developed a totally new system, lavishing as much effort on its design as on that of our critically-acclaimed Ensemble® speakers. Thus MicroWorks far outstrips many home stereo systems, let alone the typical "multimedia" speaker. Cambridge SoundWorks 1-877-YES-HIFI (1-877-937-4434) 24 hours a day, every day In Canada: 1-800-987-9104 Outside US or Canada: Tel: 617-332-5936 Fax: 617-527-3194 www.cambridgesoundworks.com E-mail: info@cambridgesoundworks.com 1 Inspecting For Damage Examine each speaker unit carefully for shipping damage. If there is any, do not install or use the system. For Advice, call the store where you made your purchase. All the items shown in the illustration below should be included with your system. If anything is missing, notify your retailer. Save the carton and its inserts in case you need to ship or move your MicroWorks system later. Notes: The satellite amplifiers inside the MicroWorks subwoofer are specifically designed to drive the MicroWorks cube satellites. Do not connect these left and right amplifier outputs to any other speakers or any kind of signal processing device. To lengthen the satellite speaker wires, you can add additional speaker wire using wire nuts or substitute longer lengths of 18 gauge speaker wire. Subwoofer/ amplifier Wall-mounting hardware for cubes (2 sets) Satellite Speaker Cubes (2) Getting Started For your convenience, an overall wiring diagram appears on page 13. One of the first steps in setting up MicroWorks is connecting the small "cube" satellite speakers to the subwoofer (see next page). Therefore, before anything else, prepare their connecting wires as shown. speaker cable, 1 Fromoffboth ends of eachprecut strips of pull and discard the insulation, revealing the bare wires. Silver wire strands 2 Twist the individualthere are of bared wire tightly together so no free strands that could short across the speaker or amplifier terminals. Copper wire Red band red 3 Note thewire atband aroundofthe lead with the copper each end each speaker cable. This will help you connect speakers "in phase" as described on the next page. Volume Control with 12 ft. audio connecting cable and stereo mini-plugs* AUDIO INPUT 1 AUDIO INPUT 2 BASS LEVEL L+ R+ L R­ Stick-on feet for cubes or stands (2 sets) Semipermanent mounting strip (1) for attaching volume control Threaded knobs for stands (2) 12 ft. speaker wires for connecting cubes (2)* ­ Playback System Diagram Volume Control Power cord *Extensions available; visit your store or call a Cambridge SoundWorks Audio/Video Consultant at 1-877-YES-HIFI Left Cube Speaker Program Source Subwoofer/ Amplifier Right Cube Speaker Stands for cubes (2) 2 Satellite Cube Connections Connect the red (+) and black (­) terminals on the subwoofer to their red and black counterparts on the cube speakers. Use the leads with the red bands for interconnecting the red terminals, and the unmarked leads for the black terminals. Connecting the two cubes identically assures that they operate "inphase" (their cones move in and out together). "Out-of-phase" connections can muddy the stereo effect. Solo voices, which should appear to come from a point between the two cubes, will sound "split" between them. Left Satellite Cube To connect speaker wires to cubes, push down on the tab beneath connector, insert bared end of wire, then release the tab. Speaker wire Red band Subwoofer Control Panel AUDIO INPUT 1 AUDIO INPUT 2 BASS LEVEL L+ L­ R+ Red band To connect speaker wires to subwoofer, push on the spring-loaded tab above or beneath each connector, insert bared end of wire, then release tab to lock wire in place. Notes The satellite amplifiers inside the MicroWorks subwoofer are specifically designed to drive the MicroWorks cube satellites. Do not connect these left and right amplifier outputs to any other speakers or any kind of signal processing device. You can splice more standard speaker wire or regular 18-gauge lamp cord onto the 12-ft. speaker wires supplied using wire nuts; visit your store or call a Cambridge SoundWorks Audio/Video Consultant at 1-877-YES-HIFI to purchase additional wire. R­ Use of the Bass Level control is described in each of the applications sections that follow; for now simply set it at the set midway (12 o'clock) position. Right Satellite Cube 3 Program Source Connections Connect the Volume Control's short lead (FROM SOURCE) to the audio output of your computer or other program source. Connect the long lead (TO SUB) to either audio input of MicroWorks' subwoofer as shown. The control can be mounted on the side of your computer monitor or other surface using the adhesive strip provided (see opposite page). Your program source may have separate left and right "RCA style" outputs instead of a stereo minijack. If so, you will need a "Y" conversion adapter. If the program source has its own level control, set it at least half-way up, and then use the Volume Control to achieve your preferred playback level. If there's audible hum or hiss, or if the Volume Control adjustment range is unsatisfactory, readjust the program source's level control up or down (and the Volume Control accordingly). It is possible to connect two program sources to MicroWorks since it has two stereo mini jack inputs (see page 7). Computer CPU/ program source AUDIO OUTPUT Volume Control Short lead (FROM SOURCE) TO FROM SUB SOURCE AUDIO INPUT 1 AUDIO INPUT 2 BASS LEVEL L+ L­ R+ R­ SOUNDWORKS MIN Subwoofer Long lead (TO SUB) Computer monitor 4 MAX Connecting Music Sources DCIN OFF 1 2 PHONES LINE OUT BASS BOOST Mounting The Volume Control The enclosed mounting strip is semipermanent--it holds well but can be peeled off gently. Be sure that the mounting surface, such as the computer monitor or your desktop, is smooth and clean. M FRO CE TO SOUR SUB Program Source TO FROM SUB SOURCE Some portable players have "bass boost" circuits designed for their small headphones. Switch these circuits OFF when playing through MicroWorks. MAX WO ND SOU IN M S RK MAX SOUNDWORKS MIN When connecting tape and CD players, it is generally preferable to use the headphone output; fixed "line out" outputs will work, but any noise present in the player may be more audible at high levels. 1 Remove protective paper from one side to reveal adhesive. 2 Press exposed adhesive side firmly against back of volume control. FRO SOURCEM TO SUB SOUN AUDIO INPUT 1 AUDIO INPUT 2 BASS LEVEL L+ L­ R+ R­ MIN DW ORKS 3 Subwoofer Control Panel Remove remaining paper strip. 4 Press control firmly against mounting surface (desktop, keyboard or monitor). 5 MAX Power Connections Connect the removable AC power cord to the MicroWorks power socket. The internal power supply for the amplifiers stays on all the time the subwoofer is plugged in. For this reason, the panel area may remain warm to the touch. This is normal, but it's a good idea to unplug the unit when you are away for a week or more. AUDIO INPUT 1 MicroWorks Subwoofer Control Panel AUDIO INPUT 2 BASS LEVEL L+ L­ R+ R­ CAUTION: TO PREVENT ELECTRIC SHOCK DO NOT USE THIS POLARIZED PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE. ATTENTION: POUR PREVENIR LES CHOCS ELECTRIQUES NE PAS UTILISER CETTE FICHE POLARISEE AVEC UN PROLONGATEUR, UNE PRISE DE COURANT, OU UNE AUTRE SORTIE DE COURANT, SAUF SI LES LAMES PEUVENT ETRE INSEREES A FOND SANS EN LESSER AUCUNE PARTIE A DECOUVERT. ON OFF Your set of MicroWorks contains the appropriate plug type for the power supply cord specific to your country. Please check that you have the correct power supply cord before using the speakers. In the event of a mismatched power supply cord, please contact the dealer from which your unit was purchased. 6 Connecting Two Program Sources Because MicroWorks has two stereo minijack inputs, it's possible to blend the sound output of a computer and a second program source, such as a CD player. To connect a second program source to MicroWorks, you need an additional connecting cable. It should have a 3.5mm stereo mini plug at one end (for the MicroWorks input) and an appropriate stereo signal connector on the other end. For the majority of portable CD players, an additional Volume Control will work perfectly. Call 1-877-YES-HIFI (1-877-937-4434) to purchase one. Attaching The Stands For most applications, the cube speakers should be attached to their desktop stands. Install each stand using a threaded knob. Attach the stick-on feet to the base of the stand. AUDIO INPUT 1 AUDIO INPUT 2 BASS LEVEL L+ L­ R+ R­ FROM PROGRAM SOURCE 1 FROM PROGRAM SOURCE 2 7 Important ­ Please Read Before Operating Your MicroWorks Playback Levels MicroWorks is intended for individual or small group listening and will achieve surprizingly high output levels. However, playing the system continuously at overly loud, distorted levels on heavybass program material may cause its internal fuse to blow. The fuse can be replaced only by a qualified representative. To avoid this inconvenience and a possible non-warranty repair charge, reduce the playback volume when the system shows obvious signs of stress, i.e. it sounds "raspy," "fuzzy," and/or "muddy." Controlling Background Noise and Distortion Due to MicroWorks' high input sensitivity (only .18 V RMS for rated output), some signal sources will send audible levels of background hum and hiss through to MicroWorks. If hiss or hum is heard from MicroWorks and if the signal source has its own volume control capability (on-screen control for a computer or variable audio output for a TV or CD/tape player), use one of the following two approaches: 1. Reduce the setting of the Volume Control until hum or hiss is reduced to an unnoticeable level. Use the signal source to control the output level. 2. Set the signal source's volume control to a high setting (70% or higher) and use the Volume Control to vary output. Some PC sound boards have an output control on the card. Trial and error may be necessary to achieve the right setting of this control. Too low a setting could cause background noise. Too high a setting may cause distortion. Keep in mind, MicroWorks has sonic fidelity sufficient to reveal noise and distortion inherent in many digital sound processors. You may not have noticed these imperfections before, even with socalled "CD-equivalent" cards. Background noise present in a few, fixed-level signal sources may be audible when the Volume Control is set to a high level and program material is silent or playing at a low level. This behavior is intrinsic to the fixed-level signal source and is not the fault of MicroWorks. 8 MicroWorks With A Computer Place the magnetically shielded cubes aimed straight ahead on the small stands to either side of the monitor. Place the subwoofer on the floor under your desk or workstation, back against the wall. Do not place it up on the work surface or a shelf, which could result in disappointing bass performance (see text to the right). The subwoofer is not magnetically shielded, and must be at least 18 inches from the monitor to prevent distorting its picture. · Have a clear line of sight from your listening position to the cubes. · The ear cannot locate the source of low-bass, which is why the subwoofer can go on the floor, out of sight. The bass port (the hole above the control panel) must be at least 2 inches from the nearest surface, however. · If you just can't place the woofer on the floor against a wall as shown, use the Bass Level control to compensate. Try turning it up if you place the subwoofer up on a shelf, away from the acoustic support that the floor and wall give low-bass. · On the other hand, if the subwoofer sits in a corner on the floor, it may sound bass-heavy, in which case try turning the Bass Level control down. · Set the Bass Level control for best bass balance, then forget it. It is not intended to be adjusted regularly to compensate for differences in recordings. 9 MicroWorks As A Music System For recorded performers to appear "on stage" in front of you, place the cubes to form a roughly equal-sided triangle with your favorite listening position. But by all means, take advantage of their tiny size and experiment liberally with their placement (see text for suggestions). MOZ Sym No. phonies 39 & 41 ART Place the subwoofer on the floor against a wall (surfaces that acoustically support the bass). Placing it out from the wall and/or up on a shelf could result in disappointing bass performance (see text). · Have a clear line of sight from your listening position to the cubes. · The further away the cubes, the less critical their height. Try them down on the floor, up near the ceiling, or anywhere in between. If they are close to you, however, it's best to have them at ear level. · Use your imagination, and try different locations for the cubes-- on window sills, for example, or on a bookshelf as shown. They can also easily be wall mounted (see page 12). · The ear cannot locate the source of low-bass, so the subwoofer does not have to be very close to the cubes. It can be hidden by furniture. The bass port (the hole above the control panel) must be at least 2 inches from the nearest surface, however. · If you just can't place the subwoofer on the floor against a wall, use the Bass Level control to compensate. Try turning it up if you place the subwoofer up on a shelf, and/or out from the wall. · On the other hand, if the subwoofer sits in a corner on the floor, it may sound bass-heavy, in which case try turning the Bass Level control down. · Set the Bass Level control for best bass balance, then forget it. It is not intended to be adjusted regularly to compensate for differences in recordings. 10 MicroWorks With A TV Set · To use MicroWorks with a stereo TV set, the set should have a volume-controlled audio signal output. This kind of output retains the TV remote's ability to control the overall sound level. This output could a headphone jack. · If your sets' stereo audio outputs are a pair of separate left and right jacks rather than a single stereo headphone jack, contact the retailer where your Microworks was purchased for the adapters you'll need to add to the cable supplied with your MicroWorks system Volume Control. · Switch off the TV's internal speakers (some sets do so automatically when you connect an external audio system). · The ear cannot locate the source of low-bass, so the subwoofer does not have to be close to the cubes, and can be hidden by furniture. The bass port (the hole above the control panel) must be at least 2 inches from the nearest surface, however. · If you can't place the subwoofer on the floor against a wall, use the Bass Level control to compensate. Try turning it up if you place the subwoofer up on a shelf, and/or out from the wall. · On the other hand, if the subwoofer sits in a corner on the floor, it may sound bass-heavy, in which case try turning the Bass Level control down. · Set the Bass Level control for best bass balance, then forget it. It is not intended to be adjusted regularly to compensate for differences in recordings and broadcasts. · If what MicroWorks does for your TV starts you thinking about a full-blown "home theater" with Dolby® Surround sound, call a Cambridge SoundWorks Audio/Video Consultant at 1-877-YES-HIFI for more information. The cubes are magnetically shielded, and so can be placed close to your TV if necessary. Placing them too far apart can keep dialogue from sounding like it's coming from the screen. (Wall-mounting instructions are on the next page). Place the subwoofer on the floor against a wall (surfaces that acoustically support the bass). Placing it out from the wall and/or up on a shelf could result in disappointing bass performance (see text to the right). The subwoofer is not magnetically shielded, and must be at least 18 inches from the TV to prevent picture distortion. 11 Mounting The Cubes To a wall: To wall-mount the cubes on structurally strong surfaces (a wall stud or wood panelling), screw the No. 10 screws into the material. Allow their heads to protrude about 1/4" to fit into the keyhole slots on the back of each cube (as shown below). The plastic anchors supplied will be needed to secure the screws in most wall surfaces. If so, drill 1/4" holes in the wall, then tap the anchors into the holes until they are flush with the wall. Then screw the screws into the anchors until they protrude about 1/4." Be sure to apply the stick-on rubber feet to the back of the satellite cubes. This assures an acoustically secure installation. 12 Wiring Diagram Cube Speaker Subwoofer/Amplifier Desktop Stands CAMBRIDGE SOUNDWORKS BASS LEVEL Threaded Knobs AUDIO INPUT 1 AUDIO INPUT 2 L+ L­ R+ R­ Speaker Wire AC Power Cord TO SUB FROM SOURCE SOUNDWORKS MIN MAX Volume Control Program Source 13 1-Year Limited Warranty T o the original purchaser, Cambridge SoundWorks, Inc. will warrant the MicroWorks system to be free of defects in material and workmanship for a period of one (1) year from date of purchase. With respect to defects, Cambridge SoundWorks will, at its option, replace the product or repair the defect in the product with no charge to the original purchaser for parts or labor. This warranty does not extend to any defect, malfunction or failure caused by misuse, abuse, accident, faulty hookup, defective associated equipment or use of the speaker with equipment for which it is not intended. This warranty is valid only when the speaker is returned to the retailer who sold the MicroWorks to the original purchaser. This is the sole and express warranty. This warranty is in lieu of all other warranties, expressed or implied, of merchantability, fitness for purpose or otherwise. In no event shall Cambridge SoundWorks be liable for incidental or consequential damages or have any liability with respect to defects other than the obligations set forth above. To ensure warranty coverage it is incumbent upon the original purchaser of MicroWorks to inform the retailer of the defect within the warranty period. The only acceptable method of establishing warranty status is a copy of the original proof of purchase indicating customers name and purchase date. MicroWorks' Three-channel Amplifier Specifications Satellite amplifier: One channel driven into a 4 ohm load at less than 1% total harmonic distortion, at 1KHz: 13 watts RMS. Subwoofer amplifier: With a 4 ohm load at less than 1% total harmonic distortion, at 100Hz: 42 watts RMS. Note: in advertising, the term "peak power"--double an amplifier's music power--is often used. ® Cambridge SoundWorks, MicroWorks, MicroWorks by Henry Kloss and Ensemble are registered trademarks of Cambridge SoundWorks, Inc. 14 Holland Italy Norway Tel: Tel: Tel: BBS: Tel: Fax: Tel: Tel: BBS: Tel: Fax: BBS: +3115578244 +39 2 982 4 4100 800 11663 (Freephone) +45 4824 4351 (HST V.34) +45 4824 4361 (ZyTEL 19,200) +45 4824 4322 +45 4824 4323 900 953536 (Freephone) 020 791088 (Freephone) +45 4824 4351 (HST V.34) +45 4824 4361 (ZyTEL 19,200) +44 01734 344 744 +44 01734 320 271 +44 01743 360 287 Inside Asia Creative Technology Ltd. Technical Support 31 International Business Park, Creative Resource, Singapore 609921 Tel: +65 8954100 Fax: +65 8954999 BBS: +65 776 2423 Operating hours (Singapore Time) Mon-Thu: 9am-6:30pm Fri: 9am-6pm Sat-Sun & Public Holidays: Closed Scandinavia Spain Sweden UK Operating hours Mon-Fri: Business Hours Sat-Sun: Closed FaxBack is a facility that allows you to obtain product and technical information through facsimile services. In Europe, use the following number: +353 1 820 3667. 16 Technical Support Inside U.S.A., Canada and Latin America Creative Labs Inc. Technical Support If you need technical assistance, call 405-742-6622. Technical support is available seven days a week from 8:00 am to midnight, Central time. You can get the latest program and driver updates from Creative Labs' bulletin board, 24 hours a day. Call 405-742-6660; use modem settings: Baud rate: Data bits: Parity: Stop bits: 300 to 14400 (V.32/V bis) .42 8 none 1 Inside Europe Creative Labs (Ireland) Ltd. Technical Support Ballycoolin Business Park, Blanchardstown Dublin, 15 Ireland Ireland Tel: Fax: BBS: Tel: Fax: BBS: Tel: BBS: Tel: BBS: Tel: Fax: BBS: Minitel: Tel: Fax: BBS: +353 1 820 7555 +353 1 820 5052 +353 1 820 3784 (HST) +353 1 820 3818 (ZyXEL) +32 32300997 (French) +32 32300998 (Dutch) +32 3281 4631 (HST V.34) +32 3281 4632 (V.34) 8001 7177 (Freephone) +45 4824 4351 (HST V.34) +45 4824 4361 (V.34) 08001 18052 (Freephone) +45 4824 4351 (HST V.34) +45 4824 4361 (ZyXEL 19,200) +33 1 39 20 04 21 +33 1 39 20 90 10 +33 1 39 20 90 43 (HST) +33 1 39 20 90 47 (V.32bis) 3615 CREATIVE and 3617 CREATIVE +49 089 9579081 +49 089 9577453 +49 089 9577274 Belgium (for Benelux) Denmark Finland France You can also send a FAX at 405-742-6633 or write us at: Technical Support Creative Labs, Inc. 1523 Cimarron Plaza Stillwater, OK 74075 To reach Creative Technical support via the Internet, visit our technical support web site at http://www.creativehelp.com, for troubleshooting help. For information about this product and other Creative Labs products, visit Creative Zone at http://www.soundblaster.com. Or, call customer Service at 800-998-1000 Faxback information is available by calling 405-372-5227 Germany (for central and Eastern Europe) 15 311 Needham Street, Newton MA 02464 1-877-937-4434 Fax: 617-527-3194 www.cambridgesoundworks.com Email: info@cambridgesoundworks.com P81-0920 0400 A Company