MAKER'S WARRANTY Cannon FITZROY PROFILE INBUILT MODELS FITZPIB, FITZPIBLP USER INSTRUCTIONS INSTALLATION INSTRUCTIONS SERVICE INSTRUCTIONS This heater is approved for use with Natural and Propane gases. Please leave instructions with the owner Contents Contents Warranty Safety warnings What to do if you smell gas Warnings Standards User instructions Operating instructions Cleaning Heater specifications Installation instructions Clearances Fitment of cabinet depth spacer Installation into a masonry fire place Sealing 15-16 9 10-14 6-8 2 3 4-5 Gas connection Fuel bed & log installation Gas control Gas pressure point Gas pressure adjustment Service instructions General To replace the gas control To replace the fan To replace the electronic controller To remove the burner and electrodes To check pressures 17-18 19 Trouble shooting Connections Electrical wiring diagram Authorised service agents 19-22 22 2 Warranty The Cannon appliance is warranted against defects in materials and workmanship for a period of one, (1) year from its date of original purchase, for residential use in Australia. Warranty service, which includes parts and labour for the replacement or repair of defective parts, is available through Cannon Authorised Service Agencies. (Please refer to the list of authorised service agents in this manual.) Consumers are responsible for service person's travel outside normal service areas (approximately seventy (70k) radius from the nearest Cannon dealer's location), local cartage, and normal maintenance as described in this manual. Any product subjected to misuse, abuse, negligence, accident or alteration will have its warranty voided. The defacement of serial plate will have its warranty voided. If installation is not carried out in accordance with manufacturer's instructions, this warranty may be void. The customer must keep their "Tax Invoice" as proof of purchase of this product and compliance certificate as proof of required installation. Model number: ______________________________________ Serial number: _______________________________________ Date of manufacture: _________________________________ Date installed: _______________________________________ Compliance Certificate No: ____________________________ Designed, manufactured and distributed by: Sampford and Staff Pty Ltd. 421 Smith Street Fitzroy, Vic, 3065 Tel: (03) 9418 5888 Don't risk your appliance warranty Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the relevant standards. And only a licensed person will have insurance protecting their workmanship for 6 years. So make sure you use a licensed person to install this appliance and ask for your Compliance Certificate to ensure the manufacturers appliance warranty will be honoured. 3 Safety Warnings Please read this manual before installing and using the heater. What to do if you smell gas 1. Turn OFF the main gas supply. 2. Extinguish any open flame. 3. Open windows. 4. Do not touch electrical switches. 5. Do not use your telephone. 6. Call your gas supplier immediately from a neighbour's phone. Warnings 1. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to other sections of this manual for correct procedures, or consult with place of purchase, a licensed plumber, a gas supplier or service agent listed in this manual. 2. Due to high temperatures the room heater should be located out of traffic and away from: · · · Furniture and draperies, Combustible materials, Gasoline and other flammable liquids, Do not place clothing or other flammable material on or near the heater. 3. Keep curtains*, clothing, furniture and other flammable materials at least 900mm from front and sides of the heater. * At the owner's discretion curtain clearance can be less than 900mm as long as they are restrained from the front, top and sides of the heater. The manufacturer takes no responsibility if curtain clearance is less than 900mm and not restrained. 4. Children and adults should be alerted to the hazard of high surface temperature and should take care to avoid burns or clothing ignition. This heater is not intended for use by young children or infirm persons without supervision. Young children should be carefully supervised when they are in the same room as the heater. Young children should be supervised to ensure that they do not play with the heater. 5. Never attempt to burn paper or any other material in the heater. 6. Do not spray aerosols in the vicinity of this appliance while it is in operation. Do not place articles against, or store flammable materials near this appliance 4 7. If removed the glass window must be put back onto the unit prior to operating the heater. 8. Installation and repairs should be performed by a licensed service person only, refer to back of brochure for service number. 9. For installation into a non-combustible fireplace, i.e.: masonry or brick or into a mock fireplace, i.e. timber or plasterboard, the chimney and base should be of sound construction and be free from cracks and holes (to ensure that sufficient flue draught can be generated). NOTE: WHEN INSTALLING INTO A MOCK FIREPLACE A MOCK FIREPLACE INSTALLATION KIT MUST BE USED. 10. The heater must be properly installed in a working chimney or connected to a venting system. Operation of this heater, when not connected into a working chimney or a properly installed and maintained venting system can result in carbon monoxide (CO) poisoning and possible death. 11. The appliance should be inspected prior to use, with regular inspections (annually) to be made by a licensed service person. It is important that circulating air passageways of the appliance be kept clean, dirt and lint free, for a safe and efficient operation of the heater. 12. On first lighting your heater a smell may occur due to it's new condition. This is quite normal and will disappear after a few hours use at the maximum control position. Important: WHEN THIS HEATER IS OPERATING, THE MESH GUARD IS HOT. The mesh safety guard fitted to the heater conforms to AGA requirements. For heaters fitted with the optional glass front it should be noted that THE GLASS FRONT IS HOT. For permanent protection of young children or the infirm a secondary guard should be placed around the heater. A secondary guard is not provided with this heater and may be purchased by the owner. Standards This appliance meets the following standards: Standards Australia: AS 3100 AS 5601/AG 601 AS 4553/AG 103 5 User instructions Operating instructions 1. Plug the power cord into the wall socket and turn on the power to the heater, see figure 1. Refrain from using an extension cord. 1 2. For control layout refer to figure 2 2 3. To turn heater on press switch to POWER ON position. There is a 5 second delay before the burner ignites. At this setting the burner is on LOW and the fan speed is on LOW. Refer figure 3. The burner will ignite on both HIGH and LOW settings. 3 4. To turn burner to HIGH setting, press switch for HIGH setting. Refer figure 4. 4 6 5. To increase the fan speed to MED, press switch for MED setting. Refer figure 5. 5 6. To increase the fan speed to HIGH, press switch for HIGH setting. Refer figure 6. 6 7. To turn the burner to LOW setting, press switch for LOW setting. Refer figure 7. On low burner setting it is more efficient to operate the fan speed on LOW. 8. If the burner fails to ignite, wait 20 seconds and repeat the ignition procedure. See below. To turn burner OFF To turn burner ON 7 User instructions continued Cleaning. All cleaning should be carried out when the heater is cold. Normally the heater should only need wiping with a lint - free damp cloth. Any stubborn stains can be removed with a non-abrasive spray on cleaner. If an abrasive cleaner is used the paint finish will be damaged. Internally the heater should only be cleaned by a licensed service person listed in this manual. If your heater requires attention contact your supplier or licensed service person listed in this manual. Important: The appliance should be inspected before use and at least annually by an authorised service person. More frequent cleaning may be required due to excessive lint build-up from carpeting, bedding materials, pet hair, etc. It is imperative that control compartments, burners and circulating air passage ways of the appliance be kept clean. Do not use this fire if the glass is cracked or with the glass safety screen removed. 8 Heater Specifications Do not use fire with broken or missing logs. Gas type: Gas consumption: Energy star rating: Energy output: Heater type: Operating pressure: Gas regulator: Min. inlet pressure: Natural or Propane gas, as indicated on data label 26 MJ/hr input 3.77 20.7 MJ/hr Heater approved to AS 4553/AG103. Natural gas: 1.0 kPa Propane gas: 2.65 kPa Integral with controller (NG) 1.13 kPa (NG) Propane gas: Regulated to supply 2.7 kPa to appliance Fan: Controller: Minimum cavity dimensions Power requirement: Optional Accessories: Three speed Electronic Height: 605mm dimensions* Width: 700mm Depth: 393mm 240 VAC 10 A · Glass front · Gold or silver trim · Mock fireplace installation kit* · Cabinet depth spacer · Heater surround Refer fig. 8 *Note: when installing into a mock fireplace a mock fireplace installation kit must be used. Overall dimensions: 8 9 Installation instructions 1. This appliance is to be installed by a licensed service person only. 2. This appliance is to be installed in accordance with the manufacturer's installation instructions, AS 5601/AG601, Municipal Building Codes, Electrical Wiring Regulations and any other statutory regulations. 3. Remove the heater from the carton and remove the three transit screws. Check that the heater is suitable for gas available. (Please dispose of packaging appropriately, keep away from children). Clearances 4. Ensure the minimum clearances to combustible construction are maintained during installation, including adequate space for the proper operation and servicing of the heater. For clearances to furniture and curtains refer to warning on page 4. For minimum clearances refer figures 9 and 10. Note: Ensure that the combustion air opening under the heater is not obstructed. 9 10 A CLEARANCE OF 50mm MUST BE MAINTAINED BETWEEN THE REAR OF THE CABINET AND THE REAR WALL OF THE FIRE PLACE. Fitment of cabinet depth spacer The clearance is required for correct fluing of the appliance. If the clearance is less than 50mm a cabinet depth spacer must be fitted. The spacer can be ordered from the relevant service agent. Order specification for the spacer is `Fitzspacer". To fit the spacer follow the procedure described below. a. Remove lower panel and front panel of heater as indicated in figure 16 & 17. b. Open the packaging and remove the three sections which make up the spacer assembly. Refer figure 11. 10 11 c Assemble the spacer by fixing the two side sections to the top sections with a s/t screw (provided) each side. Refer figure 12. 12 d. Fix spacer to front frame with 7 s/t screws (provided). Refer fig 13. 13 e. Replace the front frame/spacer assembly by sliding the assembly down over the cabinet top flange and then pushing it in firmly. Refer figures 14 & 15. Fix in position with the 2 s/t screws and replace the front lower panel. 14 15 11 Installation instructions continued Installation into a fireplace. 5. Models FITZPIB & FITZPIBLP can be installed into a masonry/ brick fireplace or a mock fireplace. If installing into a mock fireplace a mock fireplace installation kit MUST be used. The mock fireplace kit can be ordered from the relevant service agent. Order specification for the part is `Mock kit". 6. Prepare electrical and gas connections. A 10 Amp wall socket needs to be located within 1.5m of the heater. Hard (fixed) wiring connection is to be carried out only by a qualified electrician. 7. Remove the lower front cover by unscrewing two M5 screws from the air intake slot. Refer figure 16. If unit is fitted with supply flexible cord ensure that the cord cannot be trapped when the heater is installed. 16 8. Remove two s/t screws from bottom flange of front panel as indicated on figure 17. 17 9. Remove the front heater surround by pulling the lower section toward you gently to partly disengage it from the body of the heater. After it has been disengaged gently lift it up vertically to completely disengage it from the body of the heater. Refer figure 18 & 19. 18 19 12 10.Disconnect the switch loom connector from the loom plug. Refer figure 20. 20 11. Remove the inner glass. Slacken off screws in top clamp and remove side clamps. Refer figure 21. 21 Sealing 12. All gaps between heater case and fireplace are to be sealed. Seal with foam tape around top and sides of heater flange as required. Refer figure 22. Seal with fibreglass between bottom of heater case and base of fireplace. 22 If using a spacer to compensate for lack of chimney depth ensure the tape is placed on the outer rim of the spacer flange. Refer figure 23 on next page. 13 Installation instructions continued 20 23 13. Slide heater into the fireplace ensuring that gas inlet pipe is fed through the hole at the rear bottom RHS of the heater. Refer figure 24 and gas connection figure 26. 24 - 14. With heater in position, flanges should be hard against masonry. Secure case flanges to the masonry. Refer figure 25. 25 14 Gas connections 15. Connect incoming gas supply pipe to regulator. For inlet position see figure 26. Close gate over gas supply and seal around the pipe with fibreglass insulation material. Sealing is important as it prevents leakage from fan chamber into chimney: also check for gas soundness. 26 Fuel bed and log installation 16. The fuel bed is contained within the burner chamber. Remove the fuel bed transit packaging. Refer figure 27. The fuel bed is retained by a spring clip fixed to the rear of the burner chamber. Refer figure 28 FUEL BED MUST BE HARD UP AGAINST REAR OF BURNER. 27 28 17. Carefully unpack the log set. Logs are numbered as follows: No 1 - Left front log No 2 - left back log No 3 - Right front log No 4 - Right back log Position the four individually numbered logs in the following order on the fuel bed as shown in figure 29-32. The male locating pins in fuel bed must engage with corresponding holes in the individual logs. a) Place log No.1 onto the 2 front left pins on the fuel bed, see figure 29. 29 15 b) Place log No.2 onto the 2 left back pins. Refer figure 30. 30 c) Place log No.3 on single right front pin, ensure fork locates over log No. 2, see figure 31. 31 d) Place log No. 4 on single right back pin, ensure left side of log rests on depression in No. 3 log, see figure 32. 32 18. Refit the inner glass, making sure not to over tighten the screws. 19. Refit the front glass surround. 20. Reconnect the switch loom to the electronics module. 21. Refit the front glass surround. 22. Connect plug to the wall socket and switch it on. 16 Gas control 23. Gas control layout is as indicated in figure 33. Pressures for `Burner full on' and `Burner low flame' are factory set, however if pressures need to be checked or adjusted follow the procedures described below and on the next two pages. 33 To check control outlet pressure at burner `Full on" and `Low Flame" positions remove the plastic cap from the regulator adjustment location as indicated in figures 34 (a) & (b). 34 Gas pressure point 24 The pressure point is closed with a captive screw. Turn screw 6 revolution anticlockwise to open the pressure point as indicated on figure 35 (a) and place manometer tube over the test point as per figure 35 (b). 35 17 Gas pressure adjustment 25. Switch the top two control buttons to "Full On" position as indicated in figure 36(a) and using a ring spanner, as per figure 36(b), adjust the pressure to 1kPa for Natural gas or 2.65 kPa for LPG. (Turn clockwise to increase pressure and anticlockwise to decrease pressure). 36 26. Switch the stop button back to "Low Flame' position as indicated in figure 37(a), retain spanner in position and using a screwdriver as per figure 37(b) adjust the central screw control to give a pressure reading of 0.3 kPa for Natural Gas and 1.1 kPa for LPG. (Turn clock-wise to increase pressure and anticlockwise to decrease pressure). 37 27. Switch burners off and remove the manometer tube. Tighten pressure test point by turning the captive screw fully clockwise. Replace plastic cap. Ensure the little lug is positioned towards lower right hand side to clear the control. 28. Refit the lower front cover, making sure not to damage the power cord. 29. Follow User Instructions to turn on heater. Important: To achieve the correct visual flame effect: On Propane the gas pressure must be set at 2.65 kPa with burner operating on maximum setting. On Natural Gas the gas pressure must be set at 1.0 kPa. 18 Service Instructions General 1. Service work to be carried out by a licensed service person only. 2. Unplug from wall socket or turn off power at main switchboard if heater is hard wired. 3. Always shut off the gas supply and ensure that the heater is cool before commencing any service operations. 4. Always check for gas soundness after servicing. Remove the lower front cover by unscrewing two M5 screws through the air intake slots, see figure 16. To replace the gas control 1. Disconnect the gas regulator connector from the electronic module. 2. Undo the inlet and outlet compression nuts. 3. Unscrew the four M3 screws fixing the gas regulator to the base of the heater. 4. Replace in reverse order. To replace the fan 1. Disconnect the fan plug from the electronic controller. 2. Undo the two M5 wing nuts fixing the fan to the burner chamber underside. 3. Replace in reverse order. To replace the electronic controller To remove the burner and electrodes 1. Remove two screws from controller front. 2. Disconnect plug 3. Replace in reverse order 1. Follow steps 7 to 11 of the installation instructions. 2. Follow steps 16 to 21 to remove the logs and fuel bed from the burner chamber. 3. Disconnect the compression nut at the back of the burner now visible through the primary baffle base. 4. Remove the four M5 screws fixing the burner chamber fascia in position and slide out taking a note of the "P" clip position through which the thermocouple leads are passed. 5. Remove the two M5 screws fixing the burner to the burner chamber fascia. 6. Remove the two 8G self tapping screws fixing the electrodes in position. 7. Replace in reverse order. To check pressures Refer to procedure described on pages 17 and 18. 19 Troubleshooting To check the operation of the electronic (module) controller (Type 537 ABC) you will require a digital multimeter with the functions to measure AC/DC voltage, continuity, resistance and micro-amps. It is critical that the appliance is earthed and that the active and neutrals are not reversed. Item No 1 2 Check No ignition when appliance is turned on. Power present but appliance not operating. Action · Check 240 volts power to heater in incoming plug connector. · If there is power to the brown wire in the 8 way switch connector the module may be in lockout mode. To reset the module turn off the power supply for 10 seconds and then turn the power on again. · Check the internal 3.5 amp fuse in the module. 3 After resetting the module and appliance is still not operating. If the fuse is O.K. and still appliance not operating 4 · Check other connections are in place. · If the last checks are correct the ignition electrode should spark at the same time as the gas control solenoid valves open. At this point the spark electrode will activate for up to 10 seconds maxi mum until the flame has been established. Terminal 14 (white wire into the 8 way switch connector) will be energised as soon as the flame has been sensed. · A blue spark can be seen when the heater ignition process starts. Ensure spark is present between electrode and burner. · Check that spark lead is connected into module. · Check the continuity of the HT cable. · Check that there is no short circuit to earth and spark gap is correct. (Refer figure 38). A positive check is to use a jumper wire and connect one end of the earth and hold the other end with insulated pliers 4mm from the spark generator on the module. If there is no spark to earth then change the module. · Listen for cracking sound. The spark is misdirected. Check the spark ceramic insulator for signs of cracks. · Check that the wall socket to the appliance has correct polarity. Do not use an extension cord. Check polarity in the electrical supply lead to appliance. · Check that the sense electrode is in the flame. · Check that appliance is earthed correctly. A check between the earth pin on the plug and an unpainted part of the appliance should see a resistance of 0.1 ohms. 5 Confirm spark is produced when heater is turned on. If no spark being produced 6 7 Spark is being produced but not at burner. Sparks, ignites on low flame then extinguishes after 10 seconds. Continues to spark during flame presence. 8 20 9 No gas to burner. · The gas valve should open at the same time as the igniter sparks. If there is no gas to the burner when this occurs check the solenoid coils for continuity. · Check that the gas pressure is present at the test point when the spark is being generated. · Check that there is gas to the inlet of the gas control. · Test the flame for correct ionisation signal. Connect a multimeter in series with the flame rod and set the function to measure micro-amps. The module will go into lockout if the flame current sensitivity is less than 0.5 micro-amps. The approximate signal strength on high flame is about 10 micro-amps and on low 4 micro-amps. The signal strength will fluctuate but should be greater than 1.5 micro-amps at all times. Take precaution because the ionisation probe can have a high negative voltage and can cause shock. · If the fuse continues to blow check the solenoid coils for signs of them being shorted. · Check the fan is and wiring for short circuit. Terminals 5, 6 and 7 at the module 12 way connector are bridged. Terminal 10 at the module 12 way connector is the active supply via the red wire. Terminal 11 at the module 12 way connector is the neutral supply via the blue wire. Terminal 12 at the module 12 way connector is the earth connection via the green/yellow wire. Terminal 12 at the module 2 way connector is the neutral connection via a brown wire which is joined into the rectifier cable then into the 8 way switch connector blue wire. Terminal 14 is an active connection at the module 2 way connector via a white wire into the 8 way switch connector. This is active only when the flame is sensed. 10 Appliance lights but goes into lockout. 11 Fuse blowing. Connections 38 21 Wiring diagram Authorised service agents For further information or spare parts contact the CANNON distributor in your state. Sampford & Staff Pty Ltd 421 Smith Street. Fitzroy, Vic, 3065 Vic/Tas: NSW: SA/NT: Qld: WA: ACT: Elsewhere: email: (03) 9418 5800 (02) 9331 8888 (08) 8212 7000 (07) 3358 3000 (08) 9242 5333 (02) 6280 4177 1800 334 887 service@sampford.com.au 22 23 Cannon FITZROY PROFILE Part No: F2752 Revision B