BJ-20 USER'S MANUAL Canon Table of Contents Chapter 1 Introduction How to Use This Manual Features Precautions Chapter 2 Getting Started Identifying the Parts Checking the Package Contents Installing the BJ Cartridge Connecting to an AC Outlet Cleaning the Print Head Testing the Printer Connecting to Your Personal Computer Setting of Your Software for the BJ-20 Testing the Whole System Additional Information Installing the Battery Pack (Optional) Checklist for Routine Operation Traveling with the Printer Chapter 3 Paper Handling Paper Paper Requirements Loading Standard Paper Loading Envelopes, Transparencies, or Thick Paper Using the Auto Sheet Feeder Installing the Feeder Loading Standard Paper Loading Envelopes, Transparencies, or Thick Paper Chapter 4 Printer Settings Changing the Printer Settings From the Control Panel From Your Software From the DIP Switches Choosing Between Print Quality and Speed Selecting High Speed Selecting High Quality Selecting Printer Emulation From the Control Panel From the DIP Switches Printing Text Selecting National Character Set Changing Character Pitch Changing Print Style Using Fonts Miscellaneous Printer Settings Doing a Hexadecimal Dump Chapter 5 Printer Control Codes Main Control Codes In BJ-l0e Mode In LQ Mode Chapter 6 Maintenance Recharging the Battery Pack Replacing the BJ Cartridge Cleaning the Print Head Cleaning the Printer Cabinet Storing and Transporting the Printer Chapter 7 Troubleshooting Errors Displayed Via Indicators Diagnosis Chart Low Battery Errors Not Displayed Via Any Indicator Incorrect Paper Feed Poor Print Quality Incorrect Printing Paper Jams Paper Fed from the Top Cover Paper Fed from the Bottom Slot Paper Fed from the ASF Appendix A: Printer Control Codes Summary Appendix B: Code Pages and Character Sets Appendix C: Default Settings Appendix D: Options and Supplies Appendix E: Specifications Glossary Index This manual is provided for information purposes only. All information included herein is subject to change without notice. Canon is not responsible for any damages, direct or indirect, arising from or related to use of this manual. ©1992 Canon Inc. All rights reserved. Printed in Japan Trademark Notice: EPSON LQ5 1 t) is a trademark of Epson America, Inc. IBM PC and Proprinter X24E are trademarks of International Business Machines Corporation. Lotus 1-2-3 is a trademark of the Lotus Development Corporation. WordPerfect is a trademark of WordPerfect Corporation. Professional Write and PFS: First Choice are trademarks of Software Publishing Corporation. Multi Mate Advantage II is a trademark of Borland International, Inc. Chapter 1 Introduction How to Use This Manual This manual describes how to set up and operate the BJ-20, a portable printer from Canon. Chapter 2 is recommended for all users. It provides step-by-step instructions on setting up the BJ-20 for basic printing. When you finish this chapter, you should be able to begin your productive work. If any printer problems occur, see the "Troubleshooting" section. The rest of the manual can be used in any order. As you gain experience you can read the appropriate topic to customize the printer to your particular needs. The overview diagrams on pages 10 to 13 contain page indications for quick retrieval of information. If you need to travel with the printer, see page 38. Conventions The following symbols are used in this manual to help you operate the printer correctly and safely. Caution Means serious damage may occur to your hardware or software. Note Gives useful advice or suggestions to raise the performance or reliability of your hardware and software. Features The BJ-20 is a portable printer designed around Canon's proprietary bubble-jet printing technology. Amongst others, it has the following major features: Portable The BJ-20 fits easily into a briefcase. The rechargeable battery pack (optional) extends your ability to use it where AC power is not accessible. Low Noise Level With noise level as low as 45 decibels (dBA), the BJ-20 allows you to print even in an open-office environment. Laser Printer-like Print Quality The 360-dpi resolution gives you output quality of a laser printer - but at a much lower cost. This means bringing presentation output capability on the road. Easy Maintenance The BJ cartridge contains both ink and a print head. When the ink runs out, simply replace the whole cartridge with a new one. Flexible Control You can control the BJ-20 from the control panel, the DIP switches, or your software programs. Precautions On electricity Use an appropriate power supply voltage and frequency. (Since the AC adapter is intended to be used only for local power supply, it cannot be used in overseas.) AC 120 V 60 USA/Canadian Hz model: AC 240 V 50 UK/Australian model: Hz AC 230 V 50 European model: Hz Use only the AC adapter provided. Using other AC adapters will cause damage to the printer. (in case of trouble such as smoke, odd smells, or noise, disconnect the adapter from the outlet, do not place obstacles in front of the outlet. Do not unplug the power cable to turn off the printer. The print head will not be properly capped. After turning the power off, always wait for 4 seconds or more before turning it back on again. On operating environments Operate the printer only in the following environments: Operating temperature: Relative humidity: 5°C to 35°C (41°F to 95°F) 10% to 90% RH (no condensation) Place the printer on a level surface. If the printer is placed near a window, use a blind or curtain to protect the printer from direct sunlight. Do not leave the printer in a vehicle because the temperature can suddenly rise. Do not install the printer near devices which contain magnets or generate magnetic fields. Do not subject the printer to strong physical shock or vibration. Keep the printer clean. Accumulation of dust can prevent the printer from operating properly. prevent the printer from operating properly. Do not place objects on top of the printer. Do not remove the BJ cartridge from the printer until it has to be replaced. The print head will dry out if continually exposed to the air. Chapter Getting 2 Started Identifying the Parts Front Inside Control Panel Rear Checking the Package Contents Make sure the following items are in the package: Notes AC adapter may differ, depending on the country of purchase. Read the BJ cartridge instruction sheet together with this manual. Installing the BJ Cartridge The BJ cartridge contains ink and a print head for printing. Each cartridge can print about 700,000 characters approximately. Before using a new BJ cartridge, perform the head cleaning operation first, otherwise, it may print poorly or not print at all. (For details, see page 21 on "Cleaning the Print Head") 1 Prepare the cartridge by the following the instruction sheet that comes with it. 2 Open the top cover, then the paper cover. 3 Lift the lock lever on the carriage. 4 Fit the BJ cartridge slot over the bright yellow mounting base. 5 Push the lock lever down to lock the cartridge in place. 6 Close the paper cover. Connecting to an AC Outlet Before you start, check the voltage and frequency of the power source match the indication on the AC adapter label. 1 Connect the AC adapter cable to the printer. the adapter a properly grounded AC 2 Plugthe print headintorecapped automatically. outlet. The carriage moves and is Cautions z Use only the supplied AC adapter. If, however, you plan to operate the printer in another country, check the voltage of the country and , if necessary, obtain the appropriate AC adapter (with the correct voltage) from a Canon authorized dealer in that country. z The supplied AC adapter is intended for indoor use only. z To avoid causing a short circuit, do not attach any metallic object to the connector on the AC adapter when the adapter is plugged into an electrical outlet. z Always turn off the printer when it is not in use. z Before unplugging the adapter, always turn off the printer first; otherwise the print head cannot be recapped correctly. If such mistake occurs, plug the adapter back into the AC outlet, then turn the printer on and off. Finally, unplug the adapter. z Whenever the AC adapter is plugged into an electrical outlet, current flows inside the adapter. Therefore, unplug the adapter if the printer is not used for an extended period of time. Cleaning the Print Head To ensure good print quality, clean the print head whenever you install a new BJ cartridge. 1 Turn on the printer. The POWER indicator and the ERROR indicator light. 2 Insert a sheet of paper (see loading standard paper page 45). and the LF/FF switch to form-feed (FF) 3 Presspaperhold downto the position ready for printing. the paper. The advances 4 Press the ON LINE switch to turn the printer online. 5 Press the FWD ADJ and REV ADJ switches simultaneously when the printer is online. The buzzer sounds. 6 Immediately press the LF/FF switch before the buzzer sounds. If the buzzer sounds before you could press the LF/FF switch, wait for the cleaning to finish, the start from step 6 again. is carried out. When it is 7 The cleaning process check pattern is printed. finished, the ON LINE indicator lights and a the 8 Examine not check pattern for print quality, and repeat steps 5 to 7 if the output is clear. To eject paper, press the ON LINE switch to turn of the ON LINE indicator, and press and hold the LF/FF switch for one second. If you wish to test the printer, turn off the printer. (The carriage returns to the home position and the print head is recapped automatically.) Cautions z Do not carry out the cleaning procedure unless it is necessary. Excessive cleaning wastes ink. z To set the head cleaning mode properly, press the FWD ADJ and REV ADJ switches when the carriage is stationary. Notes z You can do the cleaning process without print the check pattern. To do so, just do step 6 when the printer is online; this will start the cleaning. z Paper can be fed from the auto sheet feeder as well, See page 4 on loading paper from the feeder. z The print head cleaning process does not erase any data sitll remaining in the printer buffer. z The head cleaning can also be executed by turning the poer switch on while pressing the FWD ADJ and REV ADJ switches. Testing the Printer Now you can test to see whether the printer will print correctly or not. Make sure the printer is turned off. slide and release 1 Hold down the LF/FF switch. Then indicator light. the power switch. The POWER indicator and the ERROR a further 2 When you hearpage 45). 2 beeps, insert a sheet of paper (See loading standard paper 3 Press the LF/FF switch. The paper advances to the position ready for printing. 4 Press the ON LINE switch. Test). 5 The printer starts printing a test page (Ripple Patternany printing problem A sample portion of the test page is shown below. If occurs, see chapter 7 on troubleshooting. Ripple Pattern Test in BJ-10e mode 6 Self-test is completed when a full page of the test pattern is printed. To suspend the test before it ends. Press the LF/FF switch. To resume, press the switch again. When the test is suspended (the ON LINE indicator blinking), you can, for example, press the ON LINE switch to turn the printer online; but if you do so, you cannot return to the test again, without starting from step again. To quit the test before it ends. z Press the ON LINE switch. To remove the paper, press the ON LINE switch to turn the printer offline, then press the z LF/FF switch. Notes z In step 1, if you hold down the PITCH switch (instead of the LF/FF switch), the printer will print a sample in each of the following pitch and style (All Modes Test) using courier font. z HQ proportional z z z z z z z z z z z HQ elite* HQ pica HQ double-high Draft elite Draft pica HQ double-wide Draft condensed Draft condensed subscript HQ emphasized elite* HQ emphasized pica When MODE 1 is selected (DIP SW 11 is off and 12 is off, IBM X24E emulation), the prestige font is used. z When shipped, the printer is set to the BJ-10e mode (page 63). If you later change it to the LQ mode, the test page in the Ripple Pattern test will be printed in HQ prestige instead (See the Ripple Pattern test sample below). The All Modes Test, however, is not available in the LQ mode. Ripple Pattern Test in LQ mode Connecting to Your Personal Computer The BJ-20 does not come with an interface cable, so you need to obtain an 8-bit, parallel cable for the connection. 1 Remove the interface connector cap from the printer. 2 Plug the appropriate end of the cable into the printer parallel interface connector. 3 Snap the printer lock pins into position. of the cable the computer parallel 4 Connect the other end parallel port)toon the computer. interface connector (also called Note If necessary, consult your computer manual for information on printer cable connection. Setting of Y ...