User manual CANON IMAGEPROGRAF IPF9100

Lar g e F o r m a t P r i n t e r User Manual ENG Contents Contents Introduction 1 How to use ths manual ....................................................................................1 About Ths User Manual ..............................................................................................................1 HTML Verson of the Manual for Prntng.....................................................................................3 Printer Parts 7 Prnter parts ......................................................................................................7 Front ............................................................................................................................................7 Back ............................................................................................................................................9 Top Cover (Insde) .....................................................................................................................10 Carrage ..................................................................................................................................... 11 Ink Tank Cover (Insde)..............................................................................................................12 Control Panel .............................................................................................................................14 Stand .........................................................................................................................................16 Meda Take-up Unt....................................................................................................................17 Control Panel ..................................................................................................18 Turnng the Prnter On and Off ..................................................................................................18 Prnter Modes ............................................................................................................................20 Swtchng Modes .......................................................................................................................25 Prnter Menu Operatons ...........................................................................................................27 Man Menu Operatons ..............................................................................................................29 Menu Structure ..........................................................................................................................34 Man Menu Settngs ...................................................................................................................48 Man Menu Settngs (Durng Prntng) .......................................................................................59 Submenu Dsplay ......................................................................................................................62 Status Prnt ................................................................................................................................63 Hard Dsk ........................................................................................................70 Prnter Hard Dsk Operatons ....................................................................................................70 Saved Prnt Jobs .......................................................................................................................71 Savng Prnt Jobs ......................................................................................................................73 Checkng a Lst of Saved Jobs ..................................................................................................79 Prntng Saved Jobs ..................................................................................................................84 Managng Saved Jobs ...............................................................................................................90 Deletng Saved Jobs ...............................................................................................................108 Modfyng the Current Job (Deletng or Preemptng Other Jobs) ............................................ 114 Modfyng Personal Boxes ....................................................................................................... 118 Checkng the Free Hard Dsk Space .......................................................................................128 Erasng all data on the prnter's hard dsk ...............................................................................131 Optonal accessores ....................................................................................132 Roll Holder Set ........................................................................................................................132 Output Stacker ........................................................................................................................132 IEEE 1394 (FreWre) Expanson Board ..................................................................................132 Contents Contents Printer Specifications ....................................................................................133 Specifications ..........................................................................................................................133 Basc Envronmental Performance ..........................................................................................138 Prnt Area .................................................................................................................................139 Basic Printing Workflow 140 Prntng procedure ........................................................................................140 Loadng and Prntng on Rolls .................................................................................................140 Loadng and Prntng on Sheets ..............................................................................................144 Prntng Optons Usng Rolls and Sheets ................................................................................147 Manually Loadng Paper to the Poston for Prntng ...............................................................148 Prntng from Wndows ............................................................................................................149 Prntng from Mac OS X ...........................................................................................................150 Prntng from Mac OS 9 ...........................................................................................................152 Specfyng Paper n the Prnter Drver (Wndows) ...................................................................154 Specfyng Paper n the Prnter Drver (Mac OS X) .................................................................156 Specfyng Paper n the Prnter Drver (Mac OS 9) ..................................................................158 Cancelng prnt jobs ......................................................................................160 Cancelng Prnt Jobs from the Control Panel ..........................................................................160 Cancelng Prnt Jobs from Wndows ........................................................................................161 Cancelng Prnt Jobs from Mac OS X ......................................................................................162 Cancelng Prnt Jobs from Mac OS 9 ......................................................................................164 Handling Paper 166 Paper ............................................................................................................166 Paper .......................................................................................................................................166 Types of Paper ........................................................................................................................167 Paper Szes .............................................................................................................................173 Handlng rolls ................................................................................................176 Selectng the Roll as the Paper Source ...................................................................................176 Settng the Roll on the Roll Holder ..........................................................................................177 Removng a Roll from the Roll Holder .....................................................................................179 Loadng the Roll n the Prnter .................................................................................................180 Removng the Roll from the Prnter .........................................................................................184 Selectng the Paper Type (Roll) ...............................................................................................186 Specfyng the Paper Length (Roll) ..........................................................................................187 Feedng Roll Paper Manually ..................................................................................................188 Detecton of the Remanng Roll Paper ...................................................................................189 Cuttng the Leadng Edge of Roll Paper Automatcally ............................................................190 Specfyng the Cuttng Method for Rolls ..................................................................................191 Reducng Dust from Cuttng Rolls ...........................................................................................195 Specfyng the Ink Dryng Tme for Rolls ..................................................................................196 Clearng Jammed Roll Paper ..................................................................................................199 Roll Holder Set ........................................................................................................................203 Accessng the Prnter Drver Dalog Box from the Operatng System Menu (Wndows) .........204 Meda Detaled Settngs Dalog Box (Wndows) ......................................................................206 Meda Detaled Settngs Dalog Box (Mac OS X) ....................................................................207 Contents Contents Meda Detaled Settngs Dalog Box (Mac OS 9) .....................................................................208 Handlng sheets for paper feed slots ............................................................209 Selectng the Sheet as the Paper Source ...............................................................................209 Loadng the Sheet n the Prnter ..............................................................................................210 Selectng the Paper Type (Sheet)............................................................................................213 Removng the Sheet ................................................................................................................214 Clearng a Jammed Sheet .......................................................................................................215 Manually Loadng Paper to the Poston for Prntng ...............................................................218 Output Stacker ..............................................................................................219 Output Stacker ........................................................................................................................219 Usng the Output Stacker ........................................................................................................220 Stowng the Output Stacker .....................................................................................................225 Meda take-up unt ........................................................................................227 Meda Take-up Unt..................................................................................................................227 Usng the Meda Take-up Unt .................................................................................................228 Enablng the Take-Up Reel Functon .......................................................................................229 Dsablng the Take-Up Reel Functon ......................................................................................229 Loadng the Rewnd Spool on the Meda Take-up Unt............................................................230 Removng Prnted Documents from the Meda Take-up Unt...................................................237 Enhanced Printing Options 240 Prnt qualty and color settngs ......................................................................240 Choosng a Paper for Prntng .................................................................................................240 Gvng Prorty to Partcular Graphc Elements and Colors for Prntng ...................................241 Prntng Photos and Images (Wndows, Mac OS X) ................................................................245 Prntng Photos and Images (Mac OS 9) .................................................................................247 Prntng Lne Drawngs and Text (Wndows, Mac OS X)..........................................................249 Prntng Lne Drawngs and Text (Mac OS 9)...........................................................................250 Printing Office Documents .......................................................................................................251 Adjustng the Color n the Prnter Drver ..................................................................................252 Prntng n Ideal Colors for Lght n the Vewng Envronment ..................................................256 Prntng Photos n Monochrome ..............................................................................................257 Choosng the Document Type and Prntng Condtons (Wndows) .........................................258 Choosng the Document Type and Prntng Condtons (Mac OS X) .......................................260 Choosng the Document Type and Prntng Condtons (Mac OS 9)........................................263 Fne-Tunng Colors of Photos and Images (Wndows) ............................................................266 Fne-Tunng Colors of Photos and Images (Mac OS X) ..........................................................269 Fne-Tunng Colors of Photos and Images (Mac OS 9)...........................................................272 Fne-Tunng Monochrome Settngs When Prntng Photos (Wndows)....................................275 Fne-Tunng Monochrome Settngs When Prntng Photos (Mac OS X) ..................................277 Fne-Tunng Monochrome Settngs When Prntng Photos (Mac OS 9) ..................................280 Prntng Lne Drawngs and Text (Wndows) ............................................................................283 Prntng Lne Drawngs and Text (Mac OS X) ..........................................................................285 Prntng Lne Drawngs and Text (Mac OS 9)...........................................................................288 Printing Office Documents (Windows) .....................................................................................290 Printing Office Documents (Mac OS X) ...................................................................................292 Printing Office Documents (Mac OS 9) ...................................................................................294 Prntng Photos and Images (Wndows) ..................................................................................296 Contents Contents Prntng Photos and Images (Mac OS X) ................................................................................298 Prntng Photos and Images (Mac OS 9) .................................................................................301 Prntng Photos n Monochrome (Wndows) ............................................................................304 Prntng Photos n Monochrome (Mac OS X) ..........................................................................306 Prntng Photos n Monochrome (Mac OS 9) ...........................................................................309 Prntng enlargements or reductons .............................................................312 Reszng Orgnals to Match the Paper Sze ............................................................................312 Reszng Orgnals to Ft the Roll Wdth ...................................................................................313 Reszng Orgnals by Enterng a Scalng Value.......................................................................314 Prntng Enlargements of Scanned Orgnals from a Color mageRUNNER ............................315 Prntng Enlargements of Scanned Orgnals from a Color mageRUNNER (Wndows) ..........316 Prntng Enlargements of Scanned Orgnals from a Color mageRUNNER (Mac OS X) ........318 Reszng Orgnals by Enterng a Scalng Value (Wndows).....................................................320 Reszng Orgnals by Enterng a Scalng Value (Mac OS X) ...................................................322 Reszng Orgnals by Enterng a Scalng Value (Mac OS 9) ...................................................325 Reszng Orgnals to Ft the Roll Wdth (Wndows) .................................................................329 Reszng Orgnals to Ft the Roll Wdth (Mac OS X) ...............................................................331 Reszng Orgnals to Ft the Roll Wdth (Mac OS 9) ................................................................334 Reszng Orgnals to Match the Paper Sze (Wndows) ..........................................................337 Reszng Orgnals to Match the Paper Sze (Mac OS X) ........................................................339 Reszng Orgnals to Match the Paper Sze (Mac OS 9) .........................................................342 Prntng at full sze .........................................................................................345 Prntng on Overszed Paper ...................................................................................................345 Borderless Prntng at Actual Sze ...........................................................................................347 Borderless Prntng at Actual Sze (Wndows) .........................................................................349 Borderless Prntng at Actual Sze (Mac OS X) .......................................................................351 Borderless Prntng at Actual Sze (Mac OS 9) ........................................................................354 Prntng at Full Sze (Wndows) ...............................................................................................357 Prntng at Full Sze (Mac OS X) ..............................................................................................359 Prntng at Full Sze (Mac OS 9) ..............................................................................................362 Borderless Prntng .......................................................................................364 Borderless Prntng on Paper of Equvalent Sze .....................................................................364 Borderless Prntng by Reszng Orgnals to Ft the Roll Wdth ...............................................366 Borderless Prntng at Actual Sze ...........................................................................................368 Borderless Prntng at Actual Sze (Wndows) .........................................................................370 Borderless Prntng at Actual Sze (Mac OS X) .......................................................................372 Borderless Prntng at Actual Sze (Mac OS 9) ........................................................................375 Borderless Prntng by Reszng Orgnals to Ft the Roll Wdth (Wndows) .............................378 Borderless Prntng by Reszng Orgnals to Ft the Roll Wdth (Mac OS X) ...........................380 Borderless Prntng by Reszng Orgnals to Ft the Roll Wdth (Mac OS 9) ...........................383 Borderless Prntng by Reszng Orgnals to Match the Paper Sze (Wndows) ......................386 Borderless Prntng by Reszng Orgnals to Match the Paper Sze (Mac OS X) ....................388 Borderless Prntng by Reszng Orgnals to Match the Paper Sze (Mac OS 9) ....................391 Prntng banners or at other non-standard szes ...........................................394 Prntng Vertcal or Horzontal Banners (Large-Format Prntng) .............................................394 Prntng on Non-Standard Paper Szes ...................................................................................395 Prntng on Non-Standard Paper Szes (Wndows) .................................................................396 Prntng on Non-Standard Paper Szes (Mac OS X) ................................................................400 v Contents Contents Prntng on Non-Standard Paper Szes (Mac OS 9) ................................................................402 Prntng Vertcal or Horzontal Banners (Large-Format Prntng; Wndows) .............................405 Prntng Vertcal or Horzontal Banners (Large-Format Prntng; Mac OS X) ...........................409 Prntng Vertcal or Horzontal Banners (Large-Format Prntng; Mac OS 9) ...........................412 Tlng and multple pages per sheet ..............................................................416 Prntng Multple Orgnals Next to Each Other ........................................................................416 Prntng Multple Pages Contnuously ......................................................................................418 Prntng Multple Pages Per Sheet ...........................................................................................419 Prntng Posters n Sectons ....................................................................................................420 Prntng Large Posters (Wndows) ...........................................................................................421 Prntng Large Posters (Mac OS 9) .........................................................................................423 Prntng Multple Orgnals Next to Each Other (Wndows) ......................................................425 Prntng Multple Orgnals Next to Each Other (Mac OS X) ....................................................427 Prntng Multple Pages Contnuously (Wndows) ....................................................................429 Prntng Multple Pages Contnuously (Mac OS X) ..................................................................430 Prntng Multple Pages Contnuously (Mac OS 9) ..................................................................432 Prntng Multple Pages Per Sheet (Wndows) .........................................................................434 Prntng Multple Pages Per Sheet (Mac OS X) .......................................................................436 Prntng Multple Pages Per Sheet (Mac OS 9) .......................................................................439 Centerng orgnals ........................................................................................442 Prntng Orgnals Centered on Rolls .......................................................................................442 Prntng Orgnals Centered on Sheets ....................................................................................443 Prntng Orgnals Centered on Rolls (Wndows) .....................................................................444 Prntng Orgnals Centered on Rolls (Mac OS X) ...................................................................446 Prntng Orgnals Centered on Rolls (Mac OS 9) ....................................................................449 Prntng Orgnals Centered on Sheets (Wndows) ..................................................................452 Prntng Orgnals Centered on Sheets (Mac OS X) ................................................................454 Prntng Orgnals Centered on Sheets (Mac OS 9) .................................................................456 Conservng roll paper ....................................................................................459 Conservng Roll Paper by Rotatng Orgnals 90 Degrees ......................................................459 Conservng Roll Paper by Prntng Orgnals Wthout Top and Bottom Margns ......................460 Conservng Roll Paper by Prntng Orgnals Wthout Top and Bottom Margns (Wndows) ....461 Conservng Roll Paper by Prntng Orgnals Wthout Top and Bottom Margns (Mac OS X) ..463 Conservng Roll Paper by Prntng Orgnals Wthout Top and Bottom Margns (Mac OS 9) ...466 Conservng Roll Paper by Rotatng Orgnals 90 Degrees (Wndows) ....................................468 Conservng Roll Paper by Rotatng Orgnals 90 Degrees (Mac OS X) ...................................470 Conservng Roll Paper by Rotatng Orgnals 90 Degrees (Mac OS 9) ...................................473 Prntng CAD Drawngs .................................................................................475 Prntng CAD Drawngs ............................................................................................................475 Prntng Lne Drawngs and Text (Wndows) ............................................................................476 Prntng Lne Drawngs and Text (Mac OS X) ..........................................................................478 Prntng Lne Drawngs and Text (Mac OS 9)...........................................................................481 Other useful settngs .....................................................................................484 Prntng Wth Watermarks ........................................................................................................484 Makng the Orgnal Orentaton Match the Paper Orentaton .................................................485 Usng Favortes .......................................................................................................................486 Cuttng Roll Paper After Prntng ..............................................................................................486 Contents v Contents Prntng from Photoshop ..........................................................................................................487 Usng PosterArtst to Compose Orgnals ................................................................................488 Cuttng Roll Paper After Prntng (Wndows) ............................................................................489 Cuttng Roll Paper After Prntng (Mac OS X) ..........................................................................490 Cuttng Roll Paper After Prntng (Mac OS 9) ..........................................................................492 Makng the Orgnal Orentaton Match the Paper Orentaton (Wndows) ...............................494 Makng the Orgnal Orentaton Match the Paper Orentaton (Mac OS X) .............................496 Makng the Orgnal Orentaton Match the Paper Orentaton (Mac OS 9) .............................499 Prntng wth Watermarks-COPY, FILE COPY, and so on (Wndows)......................................501 Prntng wth Watermarks-COPY, FILE COPY, and so on (Mac OS 9) ....................................503 Software 506 Wndows .......................................................................................................506 Prnter Drver Settngs (Wndows) ...........................................................................................506 Confirming Print Settings (Windows) .......................................................................................508 Prevewng Images Before Prntng (Wndows) .......................................................................510 Paper Informaton on Prnter Dalog Box (Wndows) ............................................................... 511 Settngs Summares Dalog Box (Wndows) ............................................................................512 Usng Favortes (Wndows) .....................................................................................................513 Man Sheet (Wndows) ............................................................................................................515 Page Setup Sheet (Wndows) .................................................................................................519 Layout Sheet (Wndows) .........................................................................................................521 Gray Adjustment Sheet (Wndows) .........................................................................................523 Favortes Sheet (Wndows) .....................................................................................................524 Utlty Sheet (Wndows) ...........................................................................................................525 Support Sheet (Wndows) .......................................................................................................526 Devce Settngs Sheet (Wndows) ...........................................................................................527 Usng PosterArtst to Compose Orgnals (Wndows) ..............................................................528 Prntng Adobe RGB Images (Wndows) .................................................................................530 magePROGRAF Status Montor (Wndows) ...........................................................................533 magePROGRAF Devce Setup Utlty .....................................................................................534 Installng magePROGRAF Devce Setup Utlty .....................................................................535 Configuring the IP Address Using imagePROGRAF Device Setup Utility ...............................536 Dgtal Photo Front-Access ......................................................................................................537 Accessng the Prnter Drver Dalog Box from Applcatons (Wndows) ...................................538 Accessng the Prnter Drver Dalog Box from the Operatng System Menu (Wndows) .........540 Color Settngs Sheet: Color (Wndows) ...................................................................................542 Color Settngs Sheet: Monochrome (Wndows) ......................................................................548 Confirming the Print Image Before Printing .............................................................................550 Meda Detaled Settngs Dalog Box (Wndows) ......................................................................551 Meda Sze Optons Dalog Box (Wndows) .............................................................................552 Prntng Enlargements of Scanned Orgnals from a Color mageRUNNER (Wndows) ..........553 Specal Settngs Dalog Box (Wndows) ..................................................................................555 Vew Settngs Dalog Box for the Prntng Applcaton (Wndows)............................................556 Mac OS X .....................................................................................................557 Prnter Drver Settngs (Mac OS X) .........................................................................................557 Confirming Print Settings (Mac OS X) .....................................................................................558 Checkng the Layout Before Prntng .......................................................................................560 Checkng the Layout Before Prntng (Mac OS X) ...................................................................561 v Contents Contents Prevewng Images Before Prntng (Mac OS X) .....................................................................562 Paper Informaton on Prnter Dalog Box (Mac OS X) .............................................................563 Man Pane (Mac OS X) ...........................................................................................................564 Page Setup Pane (Mac OS X) ................................................................................................566 Utlty Pane (Mac OS X) ..........................................................................................................568 Gray Adjustment Pane (Mac OS X) .........................................................................................569 Addtonal Settngs Pane (Mac OS X) .....................................................................................570 Support Pane (Mac OS X) .......................................................................................................571 Usng Favortes (Mac OS X) ....................................................................................................571 Prntng Adobe RGB Images (Mac OS X) ................................................................................572 magePROGRAF Prntmontor (Macntosh) .............................................................................575 Accessng the Prnter Drver Dalog Box from Applcatons (Mac OS X) .................................577 Color Settngs Pane: Color (Mac OS X) ..................................................................................578 Color Settngs Pane: Monochrome (Mac OS X) ......................................................................580 Meda Detaled Settngs Dalog Box (Mac OS X) ....................................................................581 Vew Settngs Dalog Box for the Prntng Applcaton (Mac OS X) ..........................................582 Mac OS 9 ......................................................................................................583 Prnter Drver Settngs (Mac OS 9) ..........................................................................................583 Confirming Print Settings (Mac OS 9) .....................................................................................584 Prevewng Images Before Prntng (Mac OS 9) ......................................................................586 Man Pane (Mac OS 9) ............................................................................................................587 Page Setup Pane (Mac OS 9) .................................................................................................589 Fnshng Pane (Mac OS 9) .....................................................................................................591 Gray Adjustment Pane (Mac OS 9) .........................................................................................592 Devce Settngs Pane (Mac OS 9) ...........................................................................................593 Addtonal Settngs Pane (Mac OS 9) ......................................................................................594 Usng Favortes (Mac OS 9) ....................................................................................................595 Prntng Adobe RGB Images (Mac OS 9) ................................................................................597 magePROGRAF Prntmontor (Macntosh) .............................................................................600 Accessng the Prnter Drver Dalog Box from Applcatons (Mac OS 9) ..................................602 Color Settngs Pane: Color (Mac OS 9) ..................................................................................604 Color Settngs Pane: Monochrome (Mac OS 9) ......................................................................607 Meda Detaled Settngs Dalog Box (Mac OS 9) .....................................................................609 Specal Settngs Dalog Box (Mac OS 9) .................................................................................610 Vew Settngs Dalog Box for the Prntng Applcaton (Mac OS 9) .......................................... 611 Network Setting 612 Network Settng ............................................................................................612 Network Envronment ..............................................................................................................612 Configuring the IP Address on the Printer ...............................................................................614 Intalzng the Network Settngs ..............................................................................................615 Configuring the Printer's TCP/IP Network Settings .................................................................616 Configuring the IP Address Using the Printer Control Panel ...................................................618 Configuring the IP Address Using ARP and PING Commands ...............................................619 Specfyng Prnter-Related Informaton ....................................................................................621 Usng RemoteUI ......................................................................................................................622 Email Notification When Printing is Finished or Errors Occur .................................................623 Contents v Contents Network Settng (Wndows) ..........................................................................624 Configuring the Printer's NetWare Network Settings ...............................................................624 Specfyng the Prnter's Frame Type........................................................................................626 Specfyng NetWare Prnt Servces..........................................................................................628 Specfyng NetWare Protocols .................................................................................................631 Configuring NetWare Network Settings ...................................................................................633 Configuring the Printer Driver Destination (Windows) .............................................................634 Installng magePROGRAF Devce Setup Utlty .....................................................................635 Configuring the IP Address Using imagePROGRAF Device Setup Utility ...............................636 Network Settng (Macntosh) .........................................................................637 Configuring the Printer's AppleTalk Network Settings .............................................................637 Configuring the Printer Driver Destination (Macintosh) ...........................................................638 Configuring the Destination for AppleTalk Network (Macintosh) .............................................639 Configuring the Destination for TCP/IP Network (Macintosh) .................................................643 Configuring the Destination for Bonjour Network (Macintosh) ................................................647 Maintenance 649 Adjustng the Prnthead .................................................................................649 Correctng Prnt Msalgnment .................................................................................................649 Adjustng the Prnthead Algnment Automatcally ....................................................................649 Adjustng the Prnthead Algnment Manually ...........................................................................651 Adjustng the Prnthead Heght ................................................................................................653 Adjustng the feed amount ............................................................................654 Adjustng the Feed Amount Automatcally ...............................................................................654 Adjustng the Feed Amount Manually ......................................................................................657 Adjustng the Vacuum Strength ...............................................................................................660 Adjustng the Measurement Scale for Better Accuracy ...........................................................661 Color adjustment ...........................................................................................663 Usng Color Calbraton to Adjust Colors .................................................................................663 Prntng n Ideal Colors for Lght n the Vewng Envronment ..................................................666 By selectng color tones on Charts before prntng (Wndows) ................................................667 Prntng n Colors Matchng the Measured Ambent Lght ........................................................671 Accessng the Prnter Drver Dalog Box from Applcatons (Wndows) ...................................674 Ink Tanks .......................................................................................................676 Ink Tanks .................................................................................................................................676 Replacng Ink Tanks ................................................................................................................678 Checkng Ink Tank Levels ........................................................................................................690 When to Replace Ink Tanks .....................................................................................................691 Prntheads .....................................................................................................692 Prnthead .................................................................................................................................692 Checkng the Prnt Qualty .......................................................................................................692 Improvng the Prnt Qualty ......................................................................................................692 Checkng for Nozzle Cloggng .................................................................................................693 Cleanng the Prnthead ............................................................................................................694 Replacng the Prnthead ..........................................................................................................695 v Contents Contents Cutter Unt .....................................................................................................703 Cutter Unt ...............................................................................................................................703 Replacng the Cutter Unt ........................................................................................................703 Mantenance Cartrdge .................................................................................706 Mantenance Cartrdge ............................................................................................................706 Replacng the Mantenance Cartrdge .....................................................................................706 Checkng the Remanng Mantenance Cartrdge Capacty .....................................................714 When to Replace the Mantenance Cartrdge .........................................................................715 Cleanng the Prnter ......................................................................................716 Cleanng the Prnter Exteror ...................................................................................................716 Cleanng Insde the Top Cover ................................................................................................718 Cleanng the Prnthead ............................................................................................................721 Other Mantenance .......................................................................................722 Preparng to Transfer the Prnter .............................................................................................722 Updatng the Frmware ............................................................................................................728 Troubleshooting 729 Frequently Asked Questons .........................................................................729 Frequently Asked Questons ...................................................................................................729 Specfyng Paper n the Prnter Drver .....................................................................................731 Prntng does not start ...................................................................................732 The Data lamp on the Control Panel does not lght up ............................................................732 The Prnter Does Not Respond Even f Prnt Jobs are Sent ....................................................732 The Display Screen indicates the system is filling with ink ......................................................732 Cannot prnt over a network ..........................................................................733 Cannot connect the prnter to the network ..............................................................................733 Configuring the Communication Mode Manually .....................................................................734 Cannot print over a TCP/IP network ........................................................................................735 Cannot prnt over AppleTalk or Bonjour networks ...................................................................736 Cannot prnt over a NetWare network .....................................................................................737 The prnter stops durng a prnt job ...............................................................738 An error message s shown on the Dsplay Screen .................................................................738 The prnter ejects blank, unprnted paper ................................................................................738 Problems wth the prntng qualty .................................................................739 Prntng s fant .........................................................................................................................739 Paper rubs aganst the Prnthead ............................................................................................740 The edges of the paper are drty .............................................................................................741 The surface of the paper s drty ..............................................................................................742 The back sde of the paper s drty ..........................................................................................742 Bandng n dfferent colors occurs ...........................................................................................742 The contrast becomes uneven durng prntng ........................................................................743 Colors n prnted mages are uneven .......................................................................................743 Problems wth the prntng qualty caused by the type of paper ..............................................744 Lnes are msalgned ...............................................................................................................744 Contents x Contents The length of prnted mages s naccurate ..............................................................................744 Documents are prnted n monochrome ..................................................................................744 Prnted colors are naccurate ...................................................................................................745 Image Edges are Blurred or Whte Bandng Occurs ...............................................................746 Documents are prnted crooked ..............................................................................................746 Lne thckness s not unform (Wndows) .................................................................................746 Installaton problems .....................................................................................747 The IEEE 1394 Drver Cannot Be Installed Correctly ..............................................................747 Removng Installed Prnter Drvers ..........................................................................................748 Clearng jammed paper ................................................................................749 Clearng Jammed Roll Paper ..................................................................................................749 Clearng a Jammed Sheet .......................................................................................................753 If the Prnter makes a strange sound ............................................................756 If the Prnter Makes a Strange Sound .....................................................................................756 Other problems .............................................................................................757 The prnter consumes a lot of nk ............................................................................................757 A message to check the Mantenance Cartrdge s not cleared after you replace the Mantenance Cartrdge ............................................................................................................757 Paper s not cut neatly .............................................................................................................757 Paper cannot be cut ................................................................................................................758 The prnter does not go on ......................................................................................................758 Roll paper cannot be nserted nto the Paper Feed Slot ..........................................................758 Cannot Load Sheets ................................................................................................................758 The Meda Take-up Unt Contnues Rotatng ...........................................................................759 Ink level detecton ....................................................................................................................760 Error Message 762 Respondng to Messages .............................................................................762 Respondng to Messages ........................................................................................................762 Error Messages .......................................................................................................................764 Messages regardng paper ...........................................................................766 Paper Msmatch ......................................................................................................................766 Papr Type Msmatch ................................................................................................................766 Papr Sze Msmatch ................................................................................................................767 Ths paper cannot be used. .....................................................................................................767 Insufficient paper for job ..........................................................................................................768 No sheets. ...............................................................................................................................768 Regular prntng s selected, but a roll s loaded. .....................................................................769 Roll prntng s selected, but sheets are loaded. ......................................................................769 Roll prntng s selected. ..........................................................................................................769 Sheet prntng s selected. .......................................................................................................769 Borderless prntng not possble. ..............................................................................................770 Paper loaded askew. ...............................................................................................................771 Paper sze not detected. ..........................................................................................................772 Leadng edge detecton error. ..................................................................................................772 End of paper feed. ...................................................................................................................772 x Contents Contents Cannot feed paper. ..................................................................................................................772 Paper jam. ...............................................................................................................................772 Cannot cut paper. ....................................................................................................................773 Rel lever s n wrong poston. ..................................................................................................773 The roll s empty. .....................................................................................................................774 Rewndng error. ......................................................................................................................774 Turn on the meda take-up unt................................................................................................774 Meda take-up unt ready. ........................................................................................................774 Messages regardng nk ................................................................................775 Ink Level: Check ......................................................................................................................775 No nk tank loaded. ..................................................................................................................775 Ink insufficient. .........................................................................................................................776 Ink tank s empty. Press OK and replace the nk tank. ............................................................776 Ink tank s empty. Replace the nk tank. ..................................................................................776 Close Ink Tank Cover ..............................................................................................................777 Ink tank error. ..........................................................................................................................777 Remanng level of the nk cannot be correctly detected. ........................................................777 Messages regardng prntng or adjusment ...................................................778 Use another paper. ..................................................................................................................778 Cannot execute ths command. Use other paper. ...................................................................778 Cannot print as specified. ........................................................................................................778 Cannot adjust band. ................................................................................................................778 Cannot adjust prnthead. .........................................................................................................779 Excessve temperature or humdty..........................................................................................779 Cannot calbrate. .....................................................................................................................779 Messages regardng prntheads ...................................................................780 Cannot adjust prnthead. .........................................................................................................780 Cannot adjust band. ................................................................................................................780 x prnthead needs cleanng. (x s Left or Rght) .......................................................................780 PHeads: wrong pos. ................................................................................................................780 Problem wth Prnthead x (x s L, R, or LR) .............................................................................781 x prnthead error (x s Left or Rght) .........................................................................................781 Messages regardng the mantenance cartrdge ..........................................782 No mantenance cartrdge. ......................................................................................................782 Prepare for mant cart replacement. ........................................................................................782 No Mantenance Cartrdge capacty.........................................................................................782 Mantenance cartrdge full. ......................................................................................................782 Mantenance cartrdge problem. ..............................................................................................782 Messages regardng the hard dsk ................................................................783 Mal box nearly full. ..................................................................................................................783 Mal box full. Now prntng wthout savng data. .......................................................................783 Mal box full. Cannot save. ......................................................................................................783 Mal box full. Delete unwanted data on your computer to resume prntng. .............................783 Mal box full. Delete unwanted data ........................................................................................783 Hard dsk error. ........................................................................................................................784 Fle read error. .........................................................................................................................784 Contents x Contents Other Messages ...........................................................................................785 GARO Wxxxx (x represents a number) ...................................................................................785 Top cover s open. ...................................................................................................................785 Carrage Cover s open. ..........................................................................................................785 ERROR Exxx-xxxx (x represents a letter or number) ..............................................................785 Unknown file. ...........................................................................................................................786 Prepare for parts replacement. ................................................................................................786 Parts replacement tme has passed. .......................................................................................786 Mult-sensor error ....................................................................................................................786 Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ...........................................786 x Contents How to use this manual Introduction How to use this manual About This User Manual · Symbols The following symbols are used in this User Manual to indicate safety information and explanations on restrictions or precautions in use. Important Indicates important information that must be followed when using the printer. Be sure to read this information to prevent printer damage or operating errors. Indicates caution items for which operating error poses a risk of injury or damage to equipment or property. To ensure safe use, always follow these precautions. Indicates helpful reference information and supplemental information on particular topics. Caution Note · Button names and user interface elements Key and button names on the control panel and user interface elements in software (such as menus and buttons) are indicated as follows in this User Manual. Control Panel Buttons Control Panel Interface Items and Messages Software Interface Items (Menus and Buttons) Keyboard Keys Example: Press the OK button. Example: Head Cleaning is displayed. Example: Click OK . Example: Press the Tab key. · Part Names Names of printer parts are indicated as follows in this User Manual. Printer part names Example: Open the Top Cover . Introduction 1 How to use this manual · Cross-reference Other pages or manuals that provide related information are indicated as follows in this User Manual. Cross-Reference in the Same User Manual Example: see "Turning the Printer On and Off". (P.18) Click the link to jump to the corresponding page. Example: See the Paper Reference Guide . Example: See the printer driver help. Cross-Reference in Related Manuals Other Cross-Reference · Figures and software screens · Figures in this User Manual may be different from the actual appearance of the printer in some cases. · Screens depicted in this User Manual for the printer driver or other software may be different from the actual screens because of subsequent updates. · Windows XP screens are used in explanations of Windows operations in this User Manual. · Trademarks · Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of Canon Inc. · Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries. · Macintosh is a registered trademark of Apple Inc. in the United States and other countries. · Other company and product names are trademarks or registered trademarks of their respective owners. · Copyright © 2007 Canon Inc. · Unauthorized reproduction of this User Manual in whole or part is prohibited. · May we request Thank you for understanding the following points. · The information in this User Manual is subject to change without notice. · We strive to ensure accuracy of information in this User Manual, but if you notice errors or omissions, please contact us. 2 Introduction How to use this manual HTML Version of the Manual for Printing For your convenience when printing this manual, HTML versions of the sections in "Using the Printer" on the top page are available. All topics in a section are combined in one le for printing. This section describes how to print sections of the manual, using the content of Printing Procedure in Basic Printing Workow as an example. 1. On the top page, click Basic Printing Workow. 2. Under Basic Printing Workow in the left frame, click Printing Procedure. Introduction 3 How to use this manual 3. In the title area of Printing Procedure, click Access to the HTML for printing. An HTML version of the topics in Printing Procedure is displayed, suitable for printing. 4 Introduction How to use this manual 4. Access the printing dialog box as follows, depending on your computer's operating system. · Windows In Windows, right-click anywhere in the explanation area except on a gure or a link. In the shortcut menu, click Print to display the Print dialog box. · Macintosh On a Macintosh computer, click anywhere in the explanation area except on a gure or a link while holding the Ctrl key. In the shortcut menu, click Print Frame to display the Print dialog box. Introduction 5 How to use this manual 5. Specify conditions as needed, and then click Print (Windows) or Print (Macintosh). · Windows · Macintosh Note · To print "Software" on the top page or individual topics that are displayed, follow steps 4 and 5. 6 Introduction Printer parts Printer Parts Printer parts Front a. Top Cover Open this cover to install the Printhead, load paper, and remove any jammed paper from inside the printer as needed. (P.10) b. Cutter Groove Paper is cut (using the cutter or manually with scissors) over this groove. c. Ejection Guide Guides printed documents as they are ejected. Open this guide when loading a roll. d. Roll Holder Slot Slide the Roll Holder into this slot. e. Roll Holder Load the roll on this holder. f. Ejection Support Prevents printed documents from winding around the Roll Holder or Paper Feed Slot. g. Output Stacker (Optional) A cloth tray that catches ejected documents. h. Paper Feed Slot When loading a roll, insert the edge of the roll paper here. i. j. Holder Stopper Secure the roll on the Roll Holder with this part. Ink Tank Cover Open this cover to replace an Ink Tank. (P.12) k. Control Panel Use this panel to operate the printer and check the printer status. (P.14) Printer Parts 7 Printer parts l. Release Lever Releases the Paper Retainer. Lift this lever toward the front of the printer when loading paper. m. Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) n. Carrying handles When carrying the printer, have six people hold it by these handles under both sides. o. Maintenance Cartridge Cover Open this cover to replace the Maintenance Cartridge. p. Stand A stand that holds the printer. Equipped with casters to facilitate moving the printer. (P.16) q. Media Take-up Unit Automatically winds up printed documents. (P.17) 8 Printer Parts Printer parts Back a. Carrying handles When carrying the printer, have six people hold it by these handles under both sides. b. Media Take-up Unit Power Inlet Connect the power cord of the Media Take-up Unit here. c. Expansion Board Slots Install an IEEE 1394 (FireWire) expansion board, as desired. d. Ethernet Port Connect an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. e. USB Port Connect a USB cable to this port. This port is compatible with USB 2.0 High Speed mode. f. Accessory Pocket Holds printer manuals, assembly tools, and other items. g. Power Supply Connector Connect the power cord to this connector. Printer Parts 9 Printer parts Top Cover (Inside) a. Top Cover Roller Prevents paper from rising when ejected. b. Paper Alignment Line Align paper with this line when loading it. c. Carriage Moves the Printhead. The carriage serves a key role in printing. (P.11) d. Carriage Shaft The Carriage slides along this shaft. e. Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. f. Platen The Printhead moves across the platen to print. The Vacuum holes on the platen hold paper in place. g. Borderless Printing Ink Grooves These grooves catch ink outside the edges of paper during borderless printing. h. Cleaning Brush When cleaning inside of the Top Cover, use this brush to sweep away paper dust on the Platen. i. Fixed Blade The Cutter Unit passes through this blade to cut paper. 10 Printer Parts Printer parts Carriage a. Carriage Cover Protects the Carriage. b. Printhead Fixer Cover Holds the Printhead in place. c. Printhead L Equipped with ink nozzles. Printheads serve a key role in printing. d. Printhead R Equipped with ink nozzles. Printheads serve a key role in printing. e. Printhead Fixer Lever Locks the Printhead Fixer Cover. f. Cutter Unit A round-bladed cutter for automatic paper cutting. The cutter blade is retracted inside when not cutting. g. Shaft Cleaner Prevents the Carriage Shaft from becoming dirty. Printer Parts 11 Printer parts Ink Tank Cover (Inside) Left Side Right Side Note: The gure shows the printer as loaded with 700 ml (23.7 oz) Ink Tank. a. Ink Tank Cartridges of ink in each color. b. Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it. Lift and press down the lever when replacing an Ink Tank. To open it, lift the stopper of the lever until it stops, and then push it down toward the front. To close it, push it down until it clicks into place. a. Ink Color Label Load an Ink Tank that matches the color and name on this label. 12 Printer Parts Printer parts b. Ink Set An Ink Tank that can be used in the printer (P.676) is labeled with a white letter "H" in a black circle on the side. When purchasing an Ink Tank, make sure an "H" is printed on the label. c. Ink Lamp (Red) Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened. · On The Ink Tank is installed correctly. · Off No Ink Tank is installed, or the ink level detection function is disabled. · Flashing Slowly Not much ink is left. · Flashing Rapidly Ink tank is empty. Printer Parts 13 Printer parts Control Panel a. Online Button (Green) Switches the printer online and ofine. (P.25) · On The printer is online. · Flashing The printer is switching modes. · Off The printer is ofine. b. Menu Button Displays the main menu of the printer. (P.48) c. Data lamp (Green) · Flashing During printing, the Data lamp ashes when the printer is receiving or processing print jobs. Otherwise, this lamp ashes when the print job is paused or the printer is updating the rmware. · Off There are no active print jobs when the Data lamp is off. d. Message lamp (Orange) · On A warning message is displayed. · Flashing An error message is displayed. · Off The printer is off or is operating normally. e. Paper Source Section After you press the Feeder Selection button, the lamp for your chosen paper source is lit. 1. Roll Media lamp (Green) · On Indicates that a roll is selected as the paper source. · Off Indicates that a sheet is selected as the paper source. 2. Cut Sheet lamp (Green) · On Indicates that a sheet is selected as the paper source. · Off Indicates that a roll is selected as the paper source. f. Feeder Selection Button Switches the paper source. Each time you press this button, the paper source switches between the roll and the sheet, and the corresponding lamp on the Paper Source Section is lit. 14 Printer Parts Printer parts g. Display Screen Shows the printer menu, as well as the printer status and messages. h. Color Label This label indicates the Ink Tank color. The label corresponds to the ink level on the Display Screen. i. HDD lamp (Green) · On Indicates the printer is accessing the hard disk. · Off Indicates the printer is not accessing the hard disk. j. Button Menu mode: Press this button to display the menu one level higher. k. Button Ofine: Press this button to rewind rolls manually. (P.188) Menu mode: Press this button to display the previous menu item or setting value. l. Button Ofine mode: Press this button to feed the roll manually in the direction of ejection, as needed. (P.188) Menu mode: Press this button to display the next menu item or setting value. m. Button Menu mode: Press this button to display the menu one level lower. n. OK Button In Menu mode, press this button to conrm or execute the selected item or setting. Also press this button if the Display Screen indicates to press the OK button. o. Information Button Displays printer submenus. Press this button to display information about ink, paper, and so on. (P.62) You can also hold down this button for three seconds to clean the Printhead ( Head Cleaning A ). p. Power Button Turns the printer on and off. (P.18) q. Load/Eject Button By pressing this button, you can check instructions on loading and removing paper. Instructions for loading paper are shown on the Display Screen if pressed when no paper is loaded, and instructions for removing paper are shown if paper is loaded. r. Stop Button Hold down for at least a second to cancel print jobs in progress or end the ink drying period. Note · In Sleep mode, you can press any button except the Power button to bring the printer online again. Printer Parts 15 Printer parts Stand a. Stand L The left leg of the Stand. b. Stand R The right leg of the Stand. c. Top Stand Stay Supports Stand L and Stand R. Attach the Media Take-up Unit to this part. d. Bottom Stand Stay Supports Stand L and Stand R. e. Leg Covers Covers for Stand L and Stand R. f. Stopper Locks the Stand casters. Always release the Stopper before moving the printer. Moving the printer while a Stopper is locked may scratch the casters or the oor. 16 Printer Parts Printer parts Media Take-up Unit Main Unit a. Left Media Take-up Unit Load the Rewind Spool here. b. Right Media Take-up Unit Load the Rewind Spool here. Includes the Media Take-up Unit Power button, and buttons to advance or rewind paper, and a power cord. c. Rewind Spool Winds documents printed on rolls. d. 3-inch Adapter When rewinding rolls with 3-inch paper cores, attach the adapter to the Rewind Spool. e. Media Take-up Sensor A sensor for automatically rewinding rolls. Weight a. Weight Roll (7) Weights required when rewinding rolls. Use one roll or combine two (with a Weight Joint ), depending on the roll width. b. Weight Joint Fastens two Weight Rolls. c. Weight Flange (2 Sets) Attached to the ends of Weight Roll to adjust the weight. Use Weight Flange 1 or Weight Flange 2, depending on the type of paper. (P.230) Printer Parts 17 Control Panel Control Panel Turning the Printer On and Off Turning the printer on 1. Press the Power button to turn on the printer. The printer will now start up. After the Display Screen shows the Canon logo, Starting up... Please wait. is displayed. 2. The printer goes online in preparation for printing after startup, and the Online lamp and paper source section lamp remain lit. The printer will not go online in the following situations. Take action as needed. · The Top Cover is open Close the Top Cover. · The Ink Tank Cover is open Close the Ink Tank Cover. · The Printhead is not installed Please see "Replacing the Printhead". (P.695) · Ink Tank is not installed Please see "Replacing Ink Tanks". (P.678) · "ERROR" is shown on the Display Screen Turn off the printer and contact your Canon dealer. · The Online lamp and Message lamp are not lit (even once), and nothing appears on the Display Screen Make sure the printer is plugged in correctly. Check the connection at the plug and electrical outlet. · No paper is loaded Load paper. (P.140) (P.144) Important · Starting the printer when it is connected via the USB cable to a Macintosh computer that is off may cause the computer to start up at the same time. To prevent this, disconnect the USB cable before starting the printer. Connecting the printer to the computer via a USB hub may solve this issue. 18 Printer Parts Control Panel Turning the printer off Important · Never disconnect the printer's power supply or unplug it during a print job. This could damage the printer. 1. Make sure no print jobs are in progress. If the Message lamp is ashing, check the message on the Display Screen and take action as necessary. (P.764) If the Data lamp is ashing, the printer is receiving a print job. Turn off the printer only after printing is nished. 2. Hold down the Power button for more than a second. After Shut Down.. Please Wait.. is shown on the Display Screen, the printer shuts off. Printer Parts 19 Control Panel Printer Modes Printer modes are classied as follows and described in this topic. · · · · · · Modes (P.20) Mode transition (P.21) Online, and state of the Control Panel (P.22) Ofine, and state of the Control Panel (P.23) Menu mode, and state of the Control Panel (P.24) Submenu mode, and state of the Control Panel (P.24) Modes The printer has ve modes as follows: · Online The printer is ready to receive jobs sent from the computer. Jobs sent from the computer are processed immediately. If jobs are received in other modes, they are printed the next time the printer goes online. · Ofine Any jobs sent from the computer are held without being processed. While the printer is ofine, you can feed or cut roll paper manually. The printer goes ofine automatically if jobs cannot be processed, such as if errors occur. · Menu mode Menus are displayed on the printer, and you can select, set, or execute menu items. Any jobs sent from the computer are held without being printed. · Submenus