User manual CANON PIXMA IP1800

Photo Printer series Quick Start Guide QT50919V02 Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product):_________________________________________ Model Number (located on the top of the product): __________________________________________ Setup CD-ROM number (located on the CD-ROM):__________________________________________ Purchase Date: ______________________________________________________________________ Customer Technical Support Sequence* 1. Internet -- www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www.canontechsupport.com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 90 days limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product's warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com. * Support program specifics are subject to change without notice. series Photo Printer Quick Start Guide Canon PIXMA iP1800 series Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA iP1800 series Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations. All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Macintosh and Mac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 Table of Contents Before Printing................................................2 Turning the Printer On and Off .......................2 Loading Printing Paper ...................................4 Printing from Your Computer......................10 Printing with Windows...................................10 Printing with Macintosh.................................12 Routine Maintenance ...................................14 When Printing Becomes Faint or Colors Are Incorrect .................................................14 Printing the Nozzle Check Pattern................15 Examining the Nozzle Check Pattern ...........17 Print Head Cleaning......................................19 Print Head Deep Cleaning ............................21 Aligning the Print Head .................................23 Replacing a FINE Cartridge..........................26 Keeping the Best Printing Results ................36 Cleaning Your Printer ...................................37 Troubleshooting ...........................................41 Cannot Install the Printer Driver....................42 The USB Connection Does Not Work Properly ........................................................43 Print Results Not Satisfactory .......................44 Printing Does Not Start .................................47 Paper Does Not Feed Properly.....................48 Paper Jams...................................................49 ALARM Lamp Flashes Orange.....................50 Error Message Appears on the Screen ........51 Appendix .......................................................53 Reading the On-screen Manuals ..................53 Specifications................................................54 Safety Precautions .......................................56 Users in the U.S.A. .......................................59 Index ..............................................................63 1 Before Printing Turning the Printer On and Off Turn on the printer before printing. Turning on the Printer Before turning on the printer, confirm the following. The FINE Cartridges are installed properly. The printer is connected to your computer (or a compatible device). The printer driver is installed. Note If preparatory operations above are not complete, follow the Easy Setup Instructions to complete them. 1 Press the POWER button. The POWER lamp flashes and then remains lit green. Important If the ALARM lamp begins to flash orange, see "ALARM Lamp Flashes Orange" on page 50. 2 Turn on your computer. 2 Before Printing Turning off the Printer 1 To turn off the printer, press the POWER button. When the POWER lamp stops flashing, the printer is turned off. Important About the Power Plug When removing the power plug after turing off the printer, be sure to confirm that the POWER lamp is not lit. If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing green, the printer may become unable to print. See "Keeping the Best Printing Results" on page 36. Before Printing 3 Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Photo Quality Media Glossy Photo Paper Matte Photo Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy Photo Paper Plus Semi-gloss Photo Paper Pro Photo Stickers Media Suited for Business Documents High Resolution Paper 4 Before Printing Paper Handling Recommended Paper and Requirements Media Type Model*1 Paper Support Load Limit Paper Printer Driver Thickness Setting for Media Type Lever*6 Left Right Left Plain Paper Envelope High Resolution Paper Plain Paper Glossy Photo Paper Glossy Photo Paper Matte Photo Paper Glossy Photo Paper Photo Paper Plus Glossy Plain Paper Envelopes High Resolution Paper Super White Paper Glossy Photo Paper*3 -- -- 100 sheets (A4, Letter) 10 envelopes (European DL, US Comm. Env. #10) HR-101N 80 sheets (A4, Letter) SW-201 GP-401 80 sheets (A4, Letter) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm, Credit card) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Left Left Glossy Photo Paper GP-501 "Everyday Use"*3 Matte Photo Paper MP-101 Left Left Photo Paper Glossy GP-502 Left Photo Paper Plus Glossy*3 PP-101 Left Photo Paper Plus Double Sided*5 Photo Paper Plus Semi-gloss*3 PP-101D 1 sheet (A4, Letter, 5" x 7" / 127.0 x 177.8 mm) SG-101, SG-201 10 sheets (A4, Letter), 10 sheets (8" x 10" / 203.2 x 254.0 mm)*2, 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 8" x 10" / 203.2 x 254.0 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm, Wide) 1 sheet 1 sheet Left Photo Paper Plus Double Sided Photo Paper Plus Glossy Left Photo Paper Pro*3 PR-101 Left Photo Paper Pro Photo Stickers*4 T-Shirt Transfers PS-101 TR-301 Left Right Photo Paper Plus Glossy T-Shirt Transfers Paper with a Model Number is Canon specialty media. You may not be able to purchase some Canon genuine papers depending on your country. *1 Paper is not sold in the US by Model Number. Purchase paper by name. *2 SG-201 only Before Printing 5 *3 When loading paper in stacks, the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly. In this case, load one sheet at a time. *4 You can specify the print setting easily by using the Easy-Photo Print provided with the Setup CD-ROM. *5 This paper cannot be used in Macintosh®. *6 If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to the right. It may improve print quality. Reset the Paper Thickness Lever to the left when you finish printing. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. Note For a detailed description of printing media types, refer to "Printing Media" in the User's Guide onscreen manual. Media Types You Cannot Use Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a post card, including plain paper or notepad paper cut to a small size. Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 64 gsm / 17 lb) Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 105 gsm / 28 lb) Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Envelopes with pressure seals Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter, etc. 6 Before Printing Loading Paper Important When performing duplex printing, pay great attention to the dust and stain on the area (desk, etc.) where the printed paper is ejected. Printing with dust and stain remaining on this area can have a bad effect on the printing result and printer. If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams. You cannot print on postcards affixed with photos or stickers. Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed. (A) (B) Note For details on the specialty media Canon provides for use with its various printers, refer to "Compatible Media Types" in the User's Guide on-screen manual. When Printing on Plain Paper You can use general copy paper or Canon's Super White Paper. When printing on both sides, we recommend Canon's Super White Paper Double-Sided. Paper size: ­ Standard sizes: A4, B5, A5, Letter, and Legal ­ Non-standard sizes: 2.13" x 3.39" to 8.5" x 23" / 54.0 x 86.0 mm to 215.9 x 584.2 mm Paper weight: 17 to 28 lb / 64 to 105 gsm You can load approximately up to 100 sheets of plain paper (17 lb / 64 gsm). However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to around half. Remove each sheet as soon as paper is ejected. If the Paper Output Slot is stacked with printed sheets, it may interfere with the printer's ejecting process. When Printing on 5" x 7", 4" x 6", or 2.13" x 3.39" (Credit Card-sized) paper You can load up to 20 sheets of 4" x 6" or 2.13" x 3.39" (credit card-sized) paper and 10 sheets of 5" x 7" paper. We recommend using genuine Canon photo media when printing photographs. Refer to "Compatible Media Types" in the User's Guide on-screen manual. Before Printing 7 1 Flatten the four corners of the paper before loading it. Note Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. If paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat. See "Paper is curled." on page 46. To avoid curling, handle paper as follows. ­ Put unused paper back into the package and keep them on a level surface. ­ Take out only the necessary number of sheets from the package, just before printing. 2 Prepare to load paper. (1) Open the Paper Support. (2) Adjust the position of the Paper Thickness Lever. Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on any other type of paper. See "Paper Handling" on page 5. (1) Note If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to the right. It may improve print quality. Reset the Paper Thickness Lever to the left when you finish printing. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. (2) 3 Load the paper. (1) Load the paper in the Auto Sheet Feeder with the print side facing UP. (2) Align the paper stack against the right side of the Auto Sheet Feeder. (3) Pinch the Paper Guide and slide it against the left side of the paper stack. (A) (1) (2) (3) * Do not load higher than the Load Limit Mark (A). 8 Before Printing Loading Envelopes Use either European DL or US Comm. Env. #10-sized envelope. 1 Load the envelopes against the right side of the Auto Sheet Feeder. Load with the address side facing UP and the rear flaps DOWN on the left. Up to 10 envelopes can be loaded at once. (B) 1 2 3 Pinch the Paper Guide and slide it against the left side of the envelope. Set the Paper Thickness Lever to the right. Note Reset the Paper Thickness Lever to the left when you finish printing. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. (A) 2 3 (A) Printing orientation (B) Make sure the flaps are folded. 4 Specify the settings in the printer driver. (1) Select Envelope in Media Type. (2) Select the size for envelopes. In Windows®, select DL Env. or Comm. Env. #10 in Page Size. In Macintosh, select DL Envelope or #10 Envelope in Paper Size. (3) Select Landscape in Orientation. Important Be sure to set the printer driver setting properly. If you do not, the address will be printed in the wrong direction. Note For details on printer driver settings, see "Printing with Windows" on page 10 or "Printing with Macintosh" on page 12. Before Printing 9 Printing from Your Computer This section describes the procedure for basic printing. When printing photographs, you can also use Easy-PhotoPrint to easily specify print settings. Easy-PhotoPrint is provided on the Setup CDROM. For details on using Easy-PhotoPrint, refer to the Photo Application Guide on-screen manual. Printing with Windows Note Depending on your application program, operations may differ. For details, refer to the instruction manual of your application. The steps described in this section are for printing in Windows XP SP2. 1 2 3 Turn on the printer and load the paper in the printer. See "Loading Printing Paper" on page 4. Create a document or open a file to print using an appropriate application software. Open the printer properties dialog box. (1) Select Print on the application software's File menu. The Print dialog box opens. (2) Make sure that Canon iP1800 series is selected in Select Printer. (2) (3) Note If a different printer is selected, click Canon iP1800 series. (3) Click Preferences (or Properties). The Main sheet of the Printing Preferences dialog box appears. 4 Specify the required settings. (1) Select the desired media type in Media Type. (2) Set Print Quality and Color/Intensity as needed. (1) (2) Note For details on print quality settings, refer to the Printer Driver Guide on-screen manual. (3) Click OK. The Print dialog box is displayed. (3) 10 Printing from Your Computer Note To confirm the paper size, click the Page Setup tab. If the setting does not match the document's paper size you set in the application software, you need to set the paper size to the same size, or otherwise use Scaled Printing or Fit-to-Page Printing. For details, refer to the Printer Driver Guide on-screen manual. For details on the printer driver functions, click Help or Instructions to view the online help or the Printer Driver Guide on-screen manual. The Instructions button is displayed on the Main and Maintenance sheets when the on-screen manuals are installed on your computer. To display the preview and confirm how your document will look when printed, select the Preview before printing check box. Some application software may not have a preview function. 5 Print the document. (1) Click Print (or OK). Printing begins. Do not open the Front Cover while printing. Note To cancel a print job in progress, press the RESUME/ CANCEL button on the printer or click Cancel Printing on the Canon IJ Status Monitor. To display the Canon IJ Status Monitor, click Canon iP1800 series on the taskbar. (1) Printing from Your Computer 11 Printing with Macintosh Note Depending on your application program, operations may differ. For details, refer to the instruction manual of your application. The steps described in this section are for printing in Mac® OS X v.10.4.x. 1 2 3 Turn on the printer and load the paper in the printer. See "Loading Printing Paper" on page 4. Create a document or open a file to print using an appropriate application software. Select Paper Size. (1) Select Page Setup on the application software's File menu. The Page Setup dialog box opens. (2) Make sure that iP1800 series is selected in Format for. (3) Select the desired paper size in Paper Size. (4) Click OK. (4) (2) (3) 4 Specify the required settings. (1) Select Print on the application software's File menu. The Print dialog box opens. (2) Select Quality & Media in the pop-up menu. (3) Select the desired media type in Media Type. (4) Select the print mode appropriate to your document in Print Mode. (2) (3) (4) Note When you select the print mode appropriate to your document in Print Mode, the document will be printed in color and at a print quality suited to the characteristics of the Media Type you have selected. ­ Printing a top-quality photo: Select when printing documents consisting mainly of photographs and graphics featuring fine color gradation. ­ Printing tables and charts: Select when printing documents consisting mainly of graphs and graphics (illustrations) with strong color definition. ­ Printing a composite document: Select when printing documents consisting mainly of text. ­ Detailed Setting: Select to fine-tune the Print Quality and Halftoning settings. For details on the printer driver functions, click on the Quality & Media, Color Options, Special Effects, Borderless Printing, or Margin sheet to view the Printer Driver Guide onscreen manual. If the on-screen manuals are not installed, the Printer Driver Guide on-screen manual is not displayed even if is clicked. To display the preview and confirm how your document will look when printed, click Preview. Some application software may not have a preview function. 12 Printing from Your Computer 5 Print the document. (1) Click Print. Printing begins. Do not open the Front Cover while printing. Note Click the printer icon in the Dock to display the list of print jobs in progress. If you are using Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your printer in the Printer List. To cancel a print job in progress, select the desired document in the Name list and click Delete. To temporarily stop a job in progress, click Hold. To stop all the jobs in the list, click Stop Jobs. Printing from Your Computer 13 Routine Maintenance When Printing Becomes Faint or Colors Are Incorrect When printing becomes faint or colors are incorrect, the print head nozzles on FINE Cartridges are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform Print Head Cleaning. If print results are not satisfactory, performing Print Head Alignment may improve print quality. Note Before performing maintenance Make sure that the orange protective tape is removed from the bottom of a FINE Cartridge. If the ALARM lamp is flashing orange, see "ALARM Lamp Flashes Orange" on page 50. Increase the Print Quality setting in the printer driver settings. See "Print Results Not Satisfactory" on page 44. Step 1 See "Printing the Nozzle Check Pattern" on page 15. If lines are missing or if white streaks appear After cleaning the Print Head, print and examine the nozzle check pattern. Step 2 See "Print Head Cleaning" on page 19. If the problem is not resolved after performing Print Head Cleaning twice Step 3 See "Print Head Deep Cleaning" on page 21. If the problem is not resolved after performing Print Head Deep Cleaning twice Step 4 See "Replacing a FINE Cartridge" on page 26. Note If the straight line is misaligned or the Print Head position is misaligned, align the Print Head position. See "Aligning the Print Head" on page 23. 14 Routine Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. 1 Make sure that the printer is on, load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. 2 3 Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. Print the nozzle check pattern. (1) Click the Maintenance tab. (2) Click Nozzle Check. (3) Confirm the displayed message and click Print Check Pattern. The nozzle check pattern is printed. Do not open the Front Cover while printing. Note Clicking Initial Check Items displays the items to be checked before printing the pattern. 4 Examine the pattern and take the appropriate action. See "Examining the Nozzle Check Pattern" on page 17. 1 Make sure that the printer is on, load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. 2 Open the Canon IJ Printer Utility dialog box. Refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual. Routine Maintenance 15 3 Print the nozzle check pattern. (1) Select Test Print in the pop-up menu. (2) Click Nozzle Check. (3) Confirm the displayed message and click Print Check Pattern. The nozzle check pattern is printed. Do not open the Front Cover while printing. Note Clicking Initial Check Items displays the items to be checked before printing the pattern. 4 Examine the pattern and take the appropriate action. See "Examining the Nozzle Check Pattern" on page 17. 16 Routine Maintenance Examining the Nozzle Check Pattern Examine the nozzle check pattern output by the printer, and clean the Print Head if necessary. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE Cartridge if the remaining amount of ink is insufficient. See "Replacing a FINE Cartridge" on page 26. 1 Confirm the printed nozzle check pattern. (1) (2) (1) If lines of this pattern are missing, the print head nozzle needs cleaning. Example: When lines are missing (Black ink) (2) If these patterns have white streaks, the print head nozzle needs cleaning. Example: When white streaks appear (Color ink) Routine Maintenance 17 2 When cleaning is necessary, click Cleaning on the Pattern Check dialog box. To proceed to cleaning of the Print Head, go to step 3-(3) of the Windows or Macintosh Print Head Cleaning procedure, depending on your platform. See "Print Head Cleaning" on page 19. If no lines of the group (1) pattern are missing and the group (2) patterns have no white streaks, click Exit (Windows) or Quit (Macintosh) to exit nozzle check pattern examination. 18 Routine Maintenance Print Head Cleaning Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary. If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern, Print Head Cleaning starts. Go to step 3-(3). 1 2 3 Make sure that the printer is on. Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. Start Print Head Cleaning. (1) Click the Maintenance tab. (2) Click Cleaning. Print Head Cleaning starts when the POWER lamp starts flashing green. Do not perform any other operations until Print Head Cleaning finishes. This takes about 60 seconds. (3) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. (4) Confirm the displayed message and click Print Check Pattern. The nozzle check pattern is printed. Do not perform any other operations until the nozzle check pattern finishes printing. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE Cartridge if the remaining amount of ink is insufficient. See "Replacing a FINE Cartridge" on page 26. 4 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See "Examining the Nozzle Check Pattern" on page 17. Note If the problem is not resolved after performing steps 3 and 4 twice, try Print Head Deep Cleaning. See "Print Head Deep Cleaning" on page 21. If you click Cleaning on the Pattern Check dialog box that is displayed after printing the nozzle check pattern, the dialog box shown in of step 3-(3) in the following procedure will appear. 1 Make sure that the printer is on. Routine Maintenance 19 2 3 Open the Canon IJ Printer Utility dialog box. Refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual. Start Print Head Cleaning. (1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Cleaning. (3) Confirm the displayed message and click OK. Print Head Cleaning starts when the POWER lamp starts flashing green. Do not perform any other operations until Print Head Cleaning finishes. This takes about 60 seconds. (3) Note Clicking Initial Check Items displays the items to be checked before cleaning. (4) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. (5) Confirm the displayed message and click Print Check Pattern. The nozzle check pattern is printed. Do not perform any other operations until the nozzle check pattern finishes printing. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the FINE Cartridge if the remaining amount of ink is insufficient. See "Replacing a FINE Cartridge" on page 26. 4 Check the print head condition with the printed nozzle check pattern, and take appropriate action. See "Examining the Nozzle Check Pattern" on page 17. Note If the problem is not resolved after performing steps 3 and 4 twice, try Print Head Deep Cleaning. See "Print Head Deep Cleaning" on page 21. 20 Routine Maintenance Print Head Deep Cleaning If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning, which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this procedure only when necessary. 1 2 3 Make sure that the printer is on. Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. Start Print Head Deep Cleaning. (1) Click the Maintenance tab. (2) Click Deep Cleaning. (3) Confirm the displayed message and click Execute. Note Clicking Initial Check Items displays the items to be checked before deep cleaning. (3) (4) Confirm the displayed message and click OK. Print Head Deep Cleaning starts when the POWER lamp starts flashing green. Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about one to two minutes. 4 Check the condition of the Print Head. (1) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. (2) Print the nozzle check pattern to check the print head condition. See "Printing the Nozzle Check Pattern" on page 15. (3) If the print head nozzles are still not clean, perform Print Head Deep Cleaning again. (4) If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it with a new one. See "Replacing a FINE Cartridge" on page 26. 1 2 Make sure that the printer is on. Open the Canon IJ Printer Utility dialog box. Refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual. Routine Maintenance 21 3 Start Print Head Deep Cleaning. (1) Make sure that Cleaning is selected in the pop-up menu. (2) Click Deep Cleaning. (3) Confirm the displayed message and click OK. Print Head Deep Cleaning starts when the POWER lamp starts flashing green. Do not perform any other operations until Print Head Deep Cleaning finishes. This takes about one to two minutes. (3) Note Clicking Initial Check Items displays the items to be checked before deep cleaning. 4 Check the condition of the Print Head. (1) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder and set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. (2) Print the nozzle check pattern to check the print head condition. See "Printing the Nozzle Check Pattern" on page 15. (3) If the print head nozzles are still not clean, perform Print Head Deep Cleaning again. (4) If this does not solve the problem, a FINE Cartridge may have run out of ink. Replace it with a new one. See "Replacing a FINE Cartridge" on page 26. 22 Routine Maintenance Aligning the Print Head If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head position. 1 Make sure that the printer is on, and then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. 2 3 4 Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. Click the Maintenance tab and then Print Head Alignment. Confirm the displayed message and click OK. The print head alignment pattern is printed. Important Do not open the Front Cover while printing. 5 After the pattern is printed, click Yes. Routine Maintenance 23 6 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and enter their numbers. Click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable white streaks. (A) Less noticeable vertical white streaks (B) More noticeable vertical white streaks (C) Less noticeable horizontal white streaks (D) More noticeable horizontal white streaks (C) (D) (A) (B) 7 When the confirmation message is displayed, click OK. Note When you turn off the printer, be sure to press the POWER button on the printer. Otherwise, the settings made here will not be saved. 1 Make sure that the printer is on, and then load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. 2 3 24 Open the Canon IJ Printer Utility dialog box. Refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual. Select Test Print in the pop-up menu. Routine Maintenance 4 5 Click Print Head Alignment. Confirm the displayed message and click OK. The print head alignment pattern is printed. Important Do not open the Front Cover while printing. 6 Look at the printout. From the patterns, select the most even, least irregular patterns for each column and enter their numbers. Click Send. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable white streaks. (A) Less noticeable vertical white streaks (B) More noticeable vertical white streaks (C) Less noticeable horizontal white streaks (D) More noticeable horizontal white streaks (A) (B) Note When you turn off the printer, be sure to press the POWER button on the printer. Otherwise, the settings made here will not be saved. (C) (D) Routine Maintenance 25 Replacing a FINE Cartridge If there is no improvement with the quality of printing following such maintenance as Print Head Cleaning, a FINE Cartridge is probably empty. When ink runs out, replace the FINE Cartridge. The printer will not print properly if the wrong type of FINE Cartridge is used, or if it is installed in the incorrect position. For information on available FINE Cartridges, see the back cover of this guide. Getting the Ink Level Information The printer considers as ink is full when new FINE Cartridge is installed, and then starts counting a remaining level of ink. Even if new FINE Cartridges are not installed, the function for detecting the remaining ink will work. However, with such cartridges, the detection may not be correct. Refer to the ink level information for those only as a guide. Open the Canon IJ Status Monitor to check the ink level information. (1) Open the printer properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. (2) Click View Printer Status on the Maintenance sheet. The following message is displayed. *1 *1 Confirm whether any symbols are displayed here. Ink is low: The "!" symbol appears above a FINE Cartridge with low ink. Prepare a new replacement FINE Cartridge. Ink is out: The "x" symbol appears above a FINE Cartridge that has run out of ink. Replace the FINE Cartridge with a new one immediately. Ink may have run out: The "?" symbol appears above a FINE Cartridge that may have run out of ink. Replace the FINE Cartridge with a new one. * To confirm the FINE Cartridge information, click the Ink Details menu. * You can also display the Canon IJ Status Monitor by clicking the Canon IJ Status Monitor icon which appears on the taskbar during printing. 26 Routine Maintenance Open the Canon IJ Printer Utility to check the ink level information. (1) Open the Canon IJ Printer Utility. Refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual. The Canon IJ Printer Utility is displayed. (2) Select Ink Level Information in the pop-up menu. The following dialog box is displayed. *1 *1 Confirm whether any symbols are displayed here. Ink is low: The "!" symbol appears above a FINE Cartridge with low ink. Prepare a new replacement FINE Cartridge. Ink is out: The "x" symbol appears above a FINE Cartridge that has run out of ink. Replace the FINE Cartridge with a new one immediately. Ink may have run out: The "?" symbol appears above a FINE Cartridge that may have run out of ink. Replace the FINE Cartridge with a new one. * To confirm the FINE Cartridge information, click Ink Details. Knowing When to Replace FINE Cartridge When ink has run out or may have run out in a FINE Cartridge while printing, one of the following messages is displayed on your computer. Confirm the empty cartridge and replace it with a new one. After replacing the cartridge, close the Front Cover to resume printing. If the "!" icon is displayed above an ink cartridge Ink is running low. Prepare a new ink cartridge. Routine Maintenance 27 The resulting print quality may not be satisfactory, if printing is continued under this condition. *1 *1 FINE Cartridge with low ink If the ALARM lamp flashes orange four times Ink has run out. Replace the ink cartridge and close the cover. Click Cancel Printing to cancel printing. Replace the ink cartridge with a new one. If printing is in progress and you want to continue printing, press the RESUME button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition. *1 *1 FINE Cartridge with no ink If the ALARM lamp flashes orange sixteen times Ink may have run out. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. Click Cancel Printing to cancel printing. Replace the ink cartridge with a new one. If you want to continue printing without this function, press the RESUME button for at least 5 seconds. 28 Routine Maintenance Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. *1 *1 FINE Cartridge that may have run out of ink Note You can confirm the ink level with selecting Ink Level Information from the pop-up menu on the Canon IJ Printer Utility dialog box. If the "!" icon is displayed above an ink cartridge, ink is running low. Prepare a new ink cartridge. The resulting print quality may not be satisfactory, if printing is continued under this condition. If the ALARM lamp flashes orange four times Ink has run out. Replace the ink cartridge and close the cover. Click Delete Job to cancel the current printing job. Click Stop Job to stop the current printing job. Click Stop All Jobs to stop all printing jobs. Replace the ink cartridge with a new one. If printing is in progress and you want to continue printing, press the RESUME button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. Routine Maintenance 29 The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition. If the ALARM lamp flashes orange sixteen times Ink may have run out. Click Delete Job to cancel the current printing job. Click Stop Job to stop the current printing job. Click Stop All Jobs to stop all printing jobs. Replace the ink cartridge with a new one. The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the RESUME button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition. 30 Routine Maintenance Note Setting of FINE Cartridges If a FINE Cartridge runs out of ink, you can print with either Color or Black FINE Cartridge only for a while. However the same printing quality cannot be expected comparing to printing with both cartridges. You should perform the following settings without removing the empty cartridge. If the FINE Cartridge is removed, an error occurs. You cannot print regardless of the Ink Cartridge Settings. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. The Black Only setting can be used when you select Plain Paper in Media Type. In this case the Borderless Printing setting cannot be enabled. If you select Color Only or Black Only when the cartridge runs out of ink, remember to return the Ink Cartridge Settings to Both Black and Color after replacing with new one. 1 Open the Printer Properties dialog box. Refer to "Opening the Printer Properties Dialog Box Directly from the Start Menu" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual. 2 3 1 2 3 4 Click the Maintenance tab and then Ink Cartridge Settings. Select Color Only when the cartridge runs out of Black ink, or select Black Only when the cartridge runs out of Color ink, and then click OK. Open the Canon IJ Printer Utility dialog box. Refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide onscreen manual. Make sure that Ink Cartridge Settings is selected in the pop-up menu. Select Color Only when the cartridge runs out of Black ink, or select Black Only when the cartridge runs out of Color ink, and then click Apply. Confirm the message, then click OK. Routine Maintenance 31 Replacing FINE Cartridges When FINE Cartridges run out of ink, replace them using the following steps. Important Handling FINE Cartridges Once the protective tape is removed, do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The printer may not print out properly if you touch it. (A) (B) (A) Electrical Contacts (B) Print Head Nozzles To maintain optimal printing quality, we recommend the use of specified Canon brand FINE Cartridges. Refilling ink is not recommended. Once you remove a FINE Cartridge, replace it immediately. Do not leave the printer with FINE Cartridges removed. Replace empty cartridges with new ones. If you insert FINE Cartridges that has been removed once, the printer may not print out properly due to some reasons such as clogging of the nozzles. Furthermore, with such cartridges, the Low Ink Warning may not be displayed properly. Once a FINE Cartridge has been installed, do not remove it from the printer and leave it out in the open. This will cause the FINE Cartridge to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use a FINE Cartridge within six months of first use. Color ink may be consumed even when printing a black-and-white document or when blackand-white printing is specified. Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may be necessary to maintain the printer's performance. When a FINE Cartridge is out of ink, replace it immediately with a new one. When a FINE Cartridge runs out of ink, you can continue printing with either Black or Color ink only by changing Ink Cartridge Settings. For details, see "Setting of FINE Cartridges" on page 31. Even when printing with one ink only, print with leaving the empty FINE Cartridge installed. If either of the Color FINE Cartridge or Black FINE Cartridge is not installed, the printer does not print. 32 Routine Maintenance 1 Make sure that the printer is on, and then open the Front Cover. The FINE Cartridge Holder moves to the left. Caution Do not hold the FINE Cartridge Holder to stop or move it. Do not touch the metallic parts inside the printer. Important If the Front Cover is left open for more than 10 minutes, the FINE Cartridge Holder moves to the right. Close and reopen the Front Cover to return the holder to the left. 2 Remove the empty FINE Cartridge. (1) Push down the FINE Cartridge. (1) (2) Remove the FINE Cartridge. (2) Important Handle FINE Cartridges carefully to avoid staining your clothes or surrounding work area. Discard empty FINE Cartridges according to the local laws and regulations regarding disposal of consumables. Routine Maintenance 33 3