Photo All-in-One series Quick Start Guide QT51208V01 Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product): _____________________________________ Model Number (located on the top of the product): _______________________________________ Setup CD-ROM number (located on the CD-ROM): ______________________________________ Purchase Date: __________________________________________________________________ Customer Technical Support Sequence* 1. Internet -- www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www.canontechsupport.com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 90 day limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product's warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com. * Support program specifics are subject to change without notice. series Photo All-in-One Quick Start Guide Canon PIXMA MP210 series Photo All-in-One Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA MP210 series Photo All-in-One. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. Trademarks "Microsoft" is a registered trademark of Microsoft Corporation. "Windows" is a trademark of Microsoft Corporation, registered in the U.S. and other countries. "Windows Vista" is a trademark of Microsoft Corporation. "Macintosh" and "Mac" are trademarks of Apple Inc., registered in the U.S. and other countries. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 Table of Contents Before Using the Machine .............................2 Operation Panel..............................................2 Turning the Machine On and Off ....................4 Handling the Original Document.....................6 Loading Printing Paper ...................................7 Safety Precautions....................................... 64 Legal Limitations on Use of Your Product and Use of Images ....................................... 67 Users in the U.S.A. ....................................... 68 Index.............................................................. 72 Copying .........................................................15 Making Copies ..............................................15 Changing the Copy Settings .........................16 Using Useful Copy Functions .......................16 Printing from Your Computer......................17 Printing with Windows...................................17 Printing with Macintosh.................................18 Scanning Images ..........................................19 Scanning Methods ........................................19 Printing Photographs Directly from a Compliant Device ................................20 Printing Photographs Directly from a Compliant Device.......................................20 About PictBridge Print Settings.....................22 Routine Maintenance ...................................25 List of Maintenance Codes ...........................25 When Printing Becomes Faint or Colors Are Incorrect .................................................26 Printing the Nozzle Check Pattern................27 Examining the Nozzle Check Pattern ...........28 Print Head Cleaning......................................29 Print Head Deep Cleaning ............................30 Aligning the Print Head .................................31 Replacing a FINE Cartridge..........................33 Keeping the Best Printing Results ................39 Cleaning Your Machine ................................40 Troubleshooting ...........................................43 An Error Code Is Displayed on the LED .......44 LED Cannot Be Seen At All ..........................46 Cannot Install the MP Drivers .......................46 Cannot Connect to Computer Properly.........47 Print Results Not Satisfactory .......................48 The Print Result Not Satisfactory When Copying.........................................................52 Printing Does Not Start .................................52 Paper Does Not Feed Properly.....................53 Paper Jams...................................................54 Error Message Appears on the Computer Screen ..........................................................55 Error Message Appears on a PictBridge Compliant Device..........................................57 Scanning Problems.......................................58 Appendix .......................................................59 How to Use the Documentation Provided.....59 Reading the On-screen Manuals ..................60 Specifications................................................61 1 Before Using the Machine Operation Panel (1) (2) (3) (4) (13) (12) (11) (10) (6) (7) (5) (9) (8) (1) ON/OFF button / Power lamp Turns the machine on and off. Lights or flashes green to indicate the power status. Before turning on the machine, make sure the Document Cover is closed. Note Power Lamp and Alarm Lamp You can check the status of the machine by the Power and Alarm lamps. Power lamp Off: The power is off. Power lamp lit green: The machine is ready to print. Power lamp flashing green: The machine is initializing or shutting down. Alarm lamp lit orange: An error has occurred and the machine is not ready to print. For details, see "An Error Code Is Displayed on the LED" on page 44. Power lamp flashing green once and Alarm lamp flashing orange once alternately: An error that requires contacting your Canon Service representative may have occurred. For details, see "Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately" on page 45. (2) LED (Light Emitting Diode) Displays the number of copies, Maintenance menu selections or the operational status. (3) [+] button Increases the number of copies. (4) Alarm lamp Lights or flashes orange when an error, such as paper-out or ink-out, occurs. (5) Black/Color Ink lamps Lights or flashes to show the ink status. (6) SCAN button Opens the MP Navigator EX to scan a document to your computer according to the settings selected. To use this button, the machine must be connected to a computer. For details, refer to the Scanning Guide on-screen manual. 2 Before Using the Machine (7) Stop/Reset button Cancels operations or a print job in progress. (8) Color button* Starts color copying. Also, finalizes your selection for the menu or setting item. (9) Black button* Starts black & white copying. Also, finalizes your selection for the menu or setting item. (10) (Maintenance) button Accesses the Maintenance menu. (11) Fit to Page button / Fit-to-Page lamp Enables/disables the Fit-to-Page copying. Lights when Fit-to-Page copying is enabled. (12) Paper button Switches the page size and media type for copying. For information on how to switch the page size between A4 and Letter, see "Setting The Default Page Size" on page 16. (13) Paper lamp Displays the selected page size and media type for copying. * In the software applications or manuals, the Black and Color buttons are collectively called the "Start" or "OK" button. Before Using the Machine 3 Turning the Machine On and Off Turn on the machine before printing. Turning on the Machine Before turning on the machine, confirm the following. The FINE Cartridges are installed properly. If you are using the machine connected to a computer, confirm also the following. The machine is connected to your computer (or a compatible device). The MP Drivers are installed. Note If preparatory operations above are not complete, follow your setup sheet to complete them. 1 Press the ON/OFF button to turn on the machine. The Power lamp flashes and then remains lit green. Important If the Alarm lamp begins to flash orange, see "An Error Code Is Displayed on the LED" on page 44. 2 If you are using the machine connected to a computer, turn on your computer. Turning off the Machine 1 To turn off the machine, press the ON/OFF button. When the Power lamp stops flashing, the machine is turned off. Important About the Power Plug When removing the power plug after turing off the machine, be sure to confirm that the Power lamp is not lit. If the power plug is removed from the wall outlet with the Power lamp still lit or flashing green, the machine may become unable to print. See "Keeping the Best Printing Results" on page 39. 4 Before Using the Machine Screen-saver Mode The LED goes out if the machine is not operated for about five minutes*. Perform a print operation to restore the display. * You cannot change the wait time before the LED goes out. Note When you want to restore the display, perform a print operation or press any button except for the ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode, the machine turns off. Before Using the Machine 5 Handling the Original Document This section describes how to load the original document on the Platen Glass. Original Document Requirements The original documents you load on the Platen Glass for copying or scanning must meet these requirements: Document type Paper documents Photographs Books Size (W x L) Thickness Max. 8.5 x 11.7 inches / 216 x 297 mm Max. 0.6 inches / 15 mm Loading Original Documents Load originals to copy or scan on the Platen Glass. Note Make sure any glue, ink, correction fluid, or the like on the original document is completely dry before loading it on the Platen Glass. 1 Load the original document on the Platen Glass. (1) Lift the Document Cover. (2) Load the original with the side to be copied/ scanned facing down on the Platen Glass. Place the original in landscape orientation and align the upper corner of it with the alignment mark as shown in the figure on the right. (2) (1) Important Do not place any objects weighing more than 4.4 lb / 2 kg on the Platen Glass. Do not press or put weight on the original with pressure exceeding 4.4 lb / 2 kg. Doing so may cause the scanner to malfunction or the Platen Glass to break. Note The machine cannot scan the shaded area in the figure below. (A) (A) 0.04 inches / 1 mm 2 6 Gently close the Document Cover. Before Using the Machine Loading Printing Paper This section describes how to load printing paper in the Rear Tray. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Photo Quality Media Glossy Photo Paper Matte Photo Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy Photo Paper Plus Semi-gloss Photo Paper Pro Photo Stickers Media Suited for Business Documents High Resolution Paper Before Using ...