Office All-in-One User's Guide ENG QT5-0210-V02 Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product): ____________________ Model Number (located on the front of the product): _____________________ Setup CD-ROM number (located on the CD-ROM): _____________________ Purchase Date: __________________________________________________ Customer Technical Support Sequence* 1. Internet -- www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www.canontechsupport.com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product's warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com. * Support program specifics are subject to change without notice. Table of Contents Copyright ........................................................3 Disclaimer .......................................................3 Model Name ...................................................4 Trademarks.....................................................4 8 Routine Maintenance ............................ 98 Replacing an Ink Tank.................................. 98 Getting the Ink Level Information.................. 98 Knowing When to Replace Ink Tank ............ 99 Replacing Ink Tanks ..................................... 99 When Printing Becomes Faint or Colors are Incorrect .................................... 103 Printing the Nozzle Check Pattern.............. 104 Print Head Cleaning ................................... 105 Print Head Deep Cleaning.......................... 106 Aligning the Print Head Automatically ........ 106 Cleaning Your Machine .............................. 107 How to Use the Documentation Provided.........4 Safety Precautions ...........................................5 Reading the Document...................................10 Symbols Used in This Guide ........................10 Legal Limitations on Use of Your Product and Use of Images ................................................11 1 Before Printing .......................................12 Main Components and Their Functions........12 Turning the Machine ON and OFF ...............18 Document Handling ......................................19 Loading Paper ..............................................22 Changing the Page Size and Media Type ....37 9 Troubleshooting .................................. 111 If the Power Disconnects Unexpectedly ..... 113 An Error Message is Displayed on the LCD ............................................................ 113 Cannot See the Display on the LCD........... 119 Ink Does Not Come Out/Printing is Blurred/ Colors are Wrong/White Streaks/ Straight Lines are Misaligned/ Cannot Print to End of Job ......................... 119 Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched ................................................... 122 Paper Jams ................................................ 127 Document Jams.......................................... 130 Cannot Print Properly from the Digital Camera....................................................... 133 Cannot Install the MP Drivers..................... 135 Cannot Connect to Computer Properly ...... 137 Problems Receiving Faxes......................... 138 Problems Sending Faxes ........................... 140 Telephone Problems .................................. 141 Problems Scanning .................................... 141 An Error Message Appears on the Screen ............................................. 146 If You Cannot Resolve the Problem ........... 149 2 Copying...................................................40 Making Copies ..............................................40 Changing the Copy Settings .........................41 Using Useful Copy Functions .......................45 3 Printing Photographs Directly from a Compliant Device ...................................53 Connecting to a PictBridge Compliant Device...........................................................53 Printing Photographs Directly from a PictBridge Compliant Device ........................55 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera .........................................................58 4 Faxing......................................................60 Preparing Your Machine for Fax...................60 Sending Faxes..............................................71 Receiving Faxes ...........................................78 5 Printing from Your Computer ...............84 Printing with Windows...................................84 Printing with Macintosh.................................86 10 Appendix .............................................. 151 Printing Area............................................... 151 How to Read the On-screen Manuals ........ 153 Uninstalling the On-screen Manuals........... 153 Transporting Machine................................. 154 Specifications ............................................. 155 6 Scanning Images....................................89 About Scanning Images................................89 Scanning Methods ........................................89 Users in the U.S.A. ...................................... 160 Pre-Installation Requirements for MP530... 160 Connection of the Equipment ..................... 160 In Case of Equipment Malfunction.............. 161 Rights of the Telephone Company ............. 161 FCC Notice ................................................. 161 Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)............................................. 163 7 Changing the Machine Settings............91 Changing the Settings ..................................91 PRINT SETTINGS ........................................91 FAX SETTINGS............................................92 OTHERS.......................................................96 RESTORE DEFAULT ...................................96 SAVE CONFIG .............................................97 LOAD CONFIG .............................................97 Users in Canada .......................................... 166 Pre-Installation Requirements for Canon Facsimile Equipment .................................. 166 1 Customer Technical Supports ....................167 Users in New Zealand ..................................168 Index ............................................................169 2 Canon MP530 User's Guide Copyright This manual is copyrighted by Canon Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon Inc. © 2006 Canon Inc. Disclaimer Canon Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon MP530 Series. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR® partner, Canon Inc., has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof. Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission time of approximately 3 seconds* per page which results in reduced telephone line charges. * Approximately 3 seconds per page fax transmission time based on ITU-T No.1 Chart (Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network currently supports fax modem speeds of 28.8 Kbps or lower, depending on telephone line conditions. Sending and receiving fax machines need to conform to ITU-T V.34 guidelines. This machine supports Exif 2.2 (also called "Exif Print"). Exif Print is a standard for enhancing the communication between digital cameras and printers. By connecting to an Exif Print-compliant digital camera, the camera's image data at the time of shooting is used and optimized, yielding extremely high quality prints. 3 Model Name K10269 (PIXMA MP530) Trademarks "Windows" is a trademark of Microsoft Corporation, registered in the United States and other countries. "Macintosh" and "Mac" are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. How to Use the Documentation Provided Easy Setup Instructions (Printed documentation) Be sure to read this sheet first. This sheet includes instructions for setting up your machine and getting it ready for use. User's Guide (This guide) Read this guide when starting to use the machine. After following instructions in the Easy Setup Instructions, read this guide for instructions on printing from your computer, direct photo printing from selected digital cameras, copying, faxing, and scanning. Refer to these guides as needed for full instructions on some of the more advanced features. Printer Driver Guide Refer to this guide for full instructions on setting the printer driver. Scan Guide Refer to this guide for full instructions on scanning operation and settings. FAX Driver Guide Refer to this guide for full instructions on setting the fax driver. Photo Application Guide Refer to this guide for instructions on using various application software included on the Setup CD-ROM. On-screen Manuals 4 Safety Precautions Please read the safety warnings and cautions provided in this guide to ensure that you use your machine safely. Do not attempt to use the machine in any way not described in this guide. Warning You may cause an electric shock/fire or damage the machine if you ignore any of these safety precautions. Location Do not place the machine close to flammable solvents such as alcohol or thinners. If flammable substances come into contact with electrical parts inside the machine, it may result in fire or electrical shock. Never attempt to plug or unplug the machine from the power supply when your hands are wet. This may result in electrical shock. Always push the plug all the way into the power outlet. If the prongs of the power plug come into contact with metal objects, it may result in fire or electrical shock. Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord. These actions may cause electrical damage and result in fire or electrical shock. Never plug the machine into a power socket that is shared with other equipment (extension lead/cord, 2- or 3-way adapter, etc.). This may result in fire or electrical shock. Plug the machine into a standard 110-240 V AC, 50/60 Hz (depending on your local electrical requirements), two-prong* grounded outlet. Operate the machine only from the type of power source indicated on the machine's label or a fire, electrical shock, or malfunction may occur. If you are unsure of the type of power available, consult your local power company. * The shape of the plug and outlet may vary depending on the country of purchase. Do not allow the power cord to be near objects that emit heat. The outer cover of the power cord may melt resulting in fire or electrical shock. Never use the machine if the power cord is bundled or knotted. Knot ...