Quick Start Guide Cisco 2800 Series Integrated Services Routers Quick Start Guide INCLUDING LICENSE AND WARRANTY 1 2 3 4 5 6 7 8 9 Cisco 90-Day Limited Hardware Warranty Terms Overview Documents, Equipment, and Tools Install Chassis Connect Cables Power Up the Router Interface Numbering Perform Initial Configuration Where to Go Next 10 Obtaining Documentation 11 Documentation Feedback 12 Cisco Product Security Overview 13 Obtaining Technical Assistance 14 Obtaining Additional Publications and Information Revised: October 11, 2005, 78-16015-07 1 Cisco 90-Day Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com. 1. Launch your browser, and go to this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.htm The Warranties and License Agreements page appears. 2. To read the Cisco Information Packet, follow these steps: a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted. b. Select the language in which you would like to read the document. c. Click Go. The Cisco Limited Warranty and Software License page from the Information Packet appears. d. Read the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe's website, http://www.adobe.com. 3. To read translated and localized warranty information about your product, follow these steps: a. Enter this part number in the Warranty Document Number field: 78-5236-01C0 b. Select the language in which you would like to read the document. c. Click Go. The Cisco warranty page appears. d. Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF). You can also contact the Cisco service and support website for assistance: http://www.cisco.com/en/US/support/ Duration of Hardware Warranty Ninety (90) days. Replacement, Repair, or Refund Policy for Hardware Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location. Cisco reserves the right to refund the purchase price as its exclusive warranty remedy. 2 To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative. Complete the information below, and keep it for reference: Company product purchased from Company telephone number Product model number Product serial number Maintenance contract number 2 Overview The Cisco 2800 series integrated services routers include the Cisco 2801, Cisco 2811, Cisco 2821, and Cisco 2851 routers. These routers differ as follows: · Cisco 2801 routers support 2 HWIC/WIC/VIC/VWIC slots capable of supporting double-wide HWICs, 1 WIC/VWIC/VIC slot, 1 VWIC/VIC (voice only) slot, 2 advanced integration modules (AIM), 2 packet voice data modules (PVDMs), 2 Fast Ethernet connections, and 16 ports of IP phone power output. · Cisco 2811 routers support 1 single network module enhanced (NME), 4 single or 2 double high-speed WAN interface cards (HWICs), 2 AIMs, 2 packet voice data modules (PVDMs), 2 Fast Ethernet connections, and 24 ports of IP phone power output. · In Cisco 2821 routers, the network module slot adds support for a single network module enhanced extended (NME-X), and an additional slot supports an extension voice module (EVM); 3 PVDMs are supported; the LAN ports support 2 Gigabit Ethernet ports; and 36 ports of IP phone power output are available. · In Cisco 2851 routers, the network module slot adds support for network module double-wide (NMDs) and network module enhanced extended double-wide (NME-XDs), and the IP phone power output is increased to 48 ports. Note A high density extension module (HDEM) operates in the EVM slot on the Cisco 2821 and Cisco 2851 routers. The EVM slot supports additional voice services and density without consuming the network module slot on those routers. This document provides the minimum necessary information to help you install the router, power it up, and configure a network connection. This document directs you to other documents for the following information: · More detailed router installation instructions, descriptions, and specifications · Procedures for installing modules, interface cards, power supplies, and memory Note The interface numbering on Cisco 2800 series routers is different from the numbering on Cisco 2600 series routers. For more information on interface numbering, see the "Interface Numbering" section on page 30. · Software configuration · Regulatory compliance and safety information 3 Product Serial Number Location You may need your product serial number when calling the Technical Assistance Center (TAC). Figure 1 shows the serial number location for the Cisco 2801 router. The label is located on the rear of the chassis, at the bottom edge, near the lower left corner. Figure 1 Serial Number Label Location for Cisco 2801 Router SN: AAANNN NXXXX SN: AAANNNNXXXX Figure 2 shows the serial number location for the Cisco 2811 router. The label is located on the rear of the chassis, near the top right corner, to the left of the CLEI label. Figure 2 Serial Number Label Location for Cisco 2811 Router ENM0 S L O T 3 A F A= ACT S= SPEE D FE 0/1 A= FDX A= LINK FE 0/0 SS L OL T 0 PVDM1 PVDM0 A F S L AIM1 AIM0 SN: AAANNNNXXXX Figure 3 shows the serial number location for the Cisco 2821 router and the Cisco 2851 router. The label is located on the rear of the chassis, near the top right corner, below the CLEI label. Figure 3 Serial Number Label Location for Cisco 2821 Router and Cisco 2851 Router A F S L A= ACT S= SPEED FE 0/1 A= FDX A= LINK FE 0/0 A F S PVDM2 L PVDM1 PVDM0 AIM1 AIM0 SN: AAANNNNXXXX 4 103963 781-00288-01 SN: AAANNN NXXXX 103962 781-00287-01 S L O T 1 S L O T 2 117342 781-00286-01 Cisco Product Identification Tool The Cisco Product Identification (CPI) tool provides detailed illustrations and descriptions showing where to find serial number labels on Cisco products. It includes the following features: · A search option that allows browsing for models using a tree-structured product hierarchy · A search field on the final results page making it easier to look up multiple products · Clear identification of end-of-sale products in results lists The tool streamlines the process of locating serial number labels and identifying products. Serial number information expedites the entitlement process and is important for access to support services. The Cisco Product Identification tool can be accessed at the following URL: http://tools.cisco.com/Support/CPI/index.do 3 Documents, Equipment, and Tools User Documentation For complete platform documentation, see the following URL: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/2800/index.htm All the documents referenced in this quick start guide are available on Cisco.com. See the "Where to Go Next" section on page 36. To view or print an online document in its original page format, click the PDF icon. Translated Versions http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/2800/qsg/index.htm http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/2800/qsg/index.htm Items Included with Cisco 2801 Routers Your router package should include the following items in addition to the router: · One blue RJ-45-to-DB-9 console cable; one DB-9-to-DB-25 modem adapter · Power cord · Cisco.com card; Cisco product registration card · 19-inch (48.26-cm) rack-mount brackets with bracket screws · Cable management bracket with one mounting screw · Rubber chassis feet for desktop application · Cisco 2800 Series and Cisco 3800 Series Regulatory Compliance and Safety Information document · Cisco Router and Security Device Manager (SDM) Quick Start Guide document · Cisco 2800 Series Integrated Services Routers Quick Start Guide (this document) 5 Items Included with Cisco 2811, Cisco 2821, and Cisco 2851 Routers Your router package should include the following items in addition to the router: · RJ-45-to-DB-9 console cable and RJ-45-to-DB-25 modem cable for management access · Ground lug; AC power cord with AC-powered routers · Cisco product registration card; Cisco.com card · One pair of rack-mount brackets with screws for 19-inch racks · Cable management bracket; optional 23-inch rack mount brackets, if ordered · Ethernet cable for LAN interface · Cisco 2800 Series and Cisco 3800 Series Regulatory Compliance and Safety Information document · Cisco Router and Security Device Manager (SDM) Quick Start Guide document · Cisco 2800 Series Integrated Services Routers Quick Start Guide (this document) Items Not Included Individual items in this list may be required for your installation: · PC running terminal emulation software, or a modem for remote administrative access · Cables for WAN interfaces, voice interfaces, additional LAN interfaces, or USB interface · Cable ties, number 2 Phillips screwdriver · Four screws for installing the router in a rack · Other typical equipment, such as channel service unit/data service unit (CSU/DSU); NT1 device for ISDN-BRI S/T; Ethernet hub; USB devices Note The onboard USB 1.1 ports support only Cisco-approved and qualified USB devices. 4 Install Chassis This section contains basic installation procedures. For more detailed installation instructions, see the Cisco 2800 series hardware installation documentation at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/2800/hw/index.htm Safety Information The Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document contains translations of the warnings that appear in this quick start guide. For safety information you must know before working on your Cisco router, see the Cisco 2800 and Cisco 3800 Series Integrated Services Routers Regulatory Compliance and Safety Information document that accompanied this device. 6 Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Voor een vertaling van de waarschuwingen die in deze publicatie verschijnen, dient u de vertaalde veiligheidswaarschuwingen te raadplegen die bij dit apparaat worden geleverd. Opmerking BEWAAR DEZE INSTRUCTIES. Varoitus TÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITA Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä asiakirjassa esitettyjen varoitusten käännökset löydät laitteen mukana toimitetuista ohjeista. Huomautus SÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez les consignes de sécurité traduites qui accompagnent cet appareil. Remarque CONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSANWEISUNGEN Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie ...