Thermal Transfer Barcode & Label Printer CL-S700 Series USER'S MANUAL CL-S700 CL-S703 CL-S700R CONTENTS Before Operation INTRODUCTION -------------------------------------------------------------------- 3 COMPLIANCE STATEMENT FOR EUROPEAN USERS ----------------------------- 4 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ----------------------- 4 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS------------------------ 5 ETAT DE CONFORMITE EMI A L'USAGE DES UTILISATEURS CANADIENS ----- 5 IMPORTANT SAFETY INSTRUCTIONS--------------------------------------------- 6 NOTICE ------------------------------------------------------------------------------- 7 SAFETY INSTRUCTIONS ------------------------------------------------------------ 8 Chapter 1 Setup Confirmation of Carton Contents -------------------------------------------------10 Part Names and Functions ---------------------------------------------------------- 1 1 Connection to Power --------------------------------------------------------------- 18 Driver Installation ------------------------------------------------------------------- 18 Connection to a Computer --------------------------------------------------------19 Chapter 2 Printer Operation Power ON/OFF --------------------------------------------------------------------Normal Operating Mode ---------------------------------------------------------Setting the Media -----------------------------------------------------------------Setting the Ribbon ----------------------------------------------------------------Mode Settings ---------------------------------------------------------------------Quick Setup of the Print Method ------------------------------------------------Emulation Auto-Detection -------------------------------------------------------Setting the menu for the Rewinder (CL-S700R only) --------------------------20 21 23 32 35 51 52 53 Chapter 3 Printer Adjustments Sensor Adjustments and Calibration --------------------------------------------Media Thickness Adjustment ----------------------------------------------------Media Width Adjustment ---------------------------------------------------------Adjusting the Ribbon -------------------------------------------------------------Moving the Adjustable Sensor ---------------------------------------------------Cleaning ---------------------------------------------------------------------------54 57 58 59 61 62 Chapter 4 Troubleshooting --------------------- 64 Appendixes Specifications ---------------------------------------------------------------------- 66 Interfaces --------------------------------------------------------------------------- 70 Replacing the Interface Board ---------------------------------------------------- 76 2 INTRODUCTION Thank you for purchasing a Citizen CL-series label printer offering high performance printing at up to 10 inches per second on media up to 4.65 inches wide. Main Features The printer is designed for all day-to-day operations to be accessible from the front of the printer so there is no need to move items near to the printer for access for media loading. The main printer's case lifts directly upwards meaning that no space is needed on either side of the printer. The power switch is located in a recessed panel at the front of the printer so it can be easily accessed without moving the printer. The Hi-LiftTM metal print head mechanism opens so that it is completely clear of the media path so that the paper and ribbons can be loaded without any part of the printer in the way. The clear, easy-to-see backlit LCD makes both configuration and operation easy with simple messages about the printer's status and also the ability for quick configuration when needed. The printer features an adjustable media sensor which allows the customer to use any type of media. The media (label) rolls can be inside or outside would. Similarly, the ink ribbon can be wound either way: `ink in' or `in out'. The patented ARCPTM function - Active Ribbon Control and Positioning - maintains even ribbon tension from beginning to end of a ribbon. This eliminates ribbon wrinkle and improves print positioning, especially for small labels. Smudging caused by ribbon slippage is also removed. This printer contains both the Datamax ® and Zebra ® emulations. By using the keys on the operation panel, it is easy to simply switch between the two emulations to meet your program. Parallel, Serial and USB interfaces are supplied as standard and optional Ethernet and Wireless LAN boards can be fitted quickly and easily. An auto-cutter and peeler option is also available and can be easily installed. (CL-S700R only) The internal rewinder is easily accessed from the front of the printer and it can be used for winding liner or printed batches of labels. 3 COMPLIANCE STATEMENT FOR EUROPEAN USERS CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (73/23/EEC)/EN60950-1 EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3 This product has been tested under EN ISO 7779 and has an acoustic level output no higher than 55db(A). This device is not intended for use at a video workstation in compliance with Bildscharb V. FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 1 of the FCC Rules. These limits are designed to provide reasonable protection 5 against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. 4 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This Class A digital apparatus complies with Canadian ICES-003. This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. CAUTION: Use shielded cables to connect this device to computers. Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. ETAT DE CONFORMITE EMI A L'USAGE DES UTILISATEURS CANADIENS Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Cet équipment produit et utilise l'énergie à radiofréquences et s'iln'est pas installé et utilisé correctment, c'esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision. Le présent appareil numérique n'émet pas de bruite radio électriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie contre les interférences avec les réceptions radio ou télévision, provoquées par la mise en et hors circuit de l'équipment; aussi, il est demandé a l'utilisateur d'essayer de corriger l'interférence par l'une ou plus des mesures suivantes: · Réorienter l'antenne de réception. · Installer l'ordinateur autre part, par égard pour le récepteur. · Brancher l'ordinateur dans une prise de courant différente de façon à ce que l'ordinateur et le récepteur soient branchés sur des circuits différents. 5 IMPORTANT SAFETY INSTRUCTIONS · Read all of these instructions and save them for later reference. · Follow all warnings and instructions marked on the product. · Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. · Do not use this product near water. · Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product. · Slots and openings on the cabinet and the back or bottom are provided for ventilation. To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. · This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company. · This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug. · Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on. · If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7 amperes for 220V-240V outlet. .5 · Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. · Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel. · The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible. · Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service. 6 NOTICE · Before use, be sure to read this manual. And keep it handy for reference when needed. · The contents of this manual may change without prior notice. · Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited. · We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints. · We are not liable for any problems result ...