User manual COBRA 76 XTR

76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 1 Accessory Order Form Shipping & Handling* Amount of Order $10.00 or less $10.01-$25.00 $25.01-$50.00 $50.01-$90.00 $90.01-$130.00 $130.01-$200.00 $200.01 plus Shipping/ Handling $3.00 $5.50 $7.50 $10.50 $13.50 $16.50 10% of purchase Item # AC-701 AC-702 741-080-9-001 HG S100 HG S300 HG S500 76 XTR Cost Ea. Qty. Amount The Citizens Band Story FCC Information 1 The Citizens Band lies between the shortwave broadcast and 10-meter Amateur radio bands, and was established by law in 1949. The Class D two-way communications service was opened in 1959. (CB also includes a Class A citizens band and Class C remote control frequencies.) Description Replacement Connector Box 4 Foot Extension Cord Replacement Microphone Bracket Dynamic External Speaker Noise Canceling External Speaker Noise Canceling With Talk Back External Speaker Operating Instructions for your Cobra 76 XTR FCC Regulations FCC regulations permit only "transmissions" (one party to another) rather than "broadcasts" (to a wide audience). Thus, advertising is not allowed on CB Channels because that is"broadcasting." *For AK,HI and PR add additional $26.95 for FedEx Next Day or $10.95 for FedEx 2nd Day.Excludes weekend and holiday shipments. Please allow 2-3 weeks for delivery in the U.S. Prices subject to change without notice. Tax Table Ohio,Wisconsin residents add 5% Indiana, Michigan residents add 6 % Illinois residents add 8.75% California residents add 7.25% Subtotal (Tax if applicable) Shipping/handling Total Street XTreme Street Communicator 2 FCC Warnings All transmitter adjustments other than those supplied by the manufacturer as front panel operating controls, must be made by, or under the supervision of, the holder of an FCC-issued General Radio-Telephone Operator's License. Replacement or substitution of transistors, regular diodes or other parts of a unique nature, with parts other than those recommended by Cobra, may cause violation of the technical regulations of Part 95 of the FCC Rules, or violation of Type Acceptance requirements of Part 2 of the Rules. You should read and understand Part 95 (included with this unit) of the FCC Rules and Regulations, before operating your Cobra radio, even though the FCC no longer requires you to obtain an operator's license. Please print clearly Name___________________________________________________ Address (No P.O. Box)_____________________________________ City____________________________________State____________ Zip_____________Telephone (____)__________________________ Credit Card No._________________________Exp. Date_________ Customer Signature__________________________________ The Cobra® line of quality products also includes: · · · · · · · · · CB Radios microTALK® Radios Radar/Laser Detectors Safety Alert® Traffic Warning Systems Accessories GPS (Global Positioning System) HighGearTM Accessories Power Inverters VHF Marine Radios 3 Circle One: Visa MasterCard Discover What's Included with Your 76 XTR 1. 2. 3. 4. 5. 6. 76 XTR CB Transceiver Illuminated Antenna Installation Hardware Connector Box Operating Manual (not pictured) FCC Rules (not pictured) Nothing comes close to a Cobra® 4 ©2003 Cobra Electronics Corporation Printed in China 28 Part No. 480-080-P Cobra Electronics Corporation 6500 West Cortland Street Chicago, IL 60707 USA A1 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 4 Controls and Indicators 1 2 3 4 5 6 7 8 9 CB/PA Switch Dual Watch Button LCD Display Panel Speaker Microphone On/Off/Volume Control Squelch Control Channel Up Channel Down Warning Customer Assistance Customer Assistance In this user's manual, you should find all the information you need to operate your radio. If you require further assistance after reading this manual, Cobra® Electronics offers the following customer assistance services: Optional Accessories Optional Accessories You can find accessories at your local Cobra® dealer, or in the U.S.A. you can order directly from Cobra®. Thank you for purchasing the Cobra 76 XTR Radio. Properly used, this Cobra product will give you many years of reliable service. 3 Warning Warning: This product is intended for off road use. Please check the laws and regulations in your state, county and/or municipality regarding installation and use of this product. The manufacturer makes no claims as to the edequacy of use and assumes no liability for any improper use or installation. Installation and use are solely the responsibility of the purchaser. Replacement Microphone Bracket For in vehicle use 741-080-9-001 2 1 4 5 6 Dynamic External Speaker HG S100 Ordering From U.S.A. Call 773-889-3087 for pricing or visit www.cobra.com. 10 PTT (Push-To-Talk) Key 11 Quick Disconnect Connector For Assistance In the U.S.A. Automated Help Desk English only. 24 hours a day, 7 days a week 773-889-3087 (phone). For credit card orders Complete and mail this order form to: Cobra® Electronics Attn: Accessories Department 6500 West Cortland Street Chicago, IL 60707 USA. Or fax the completed form to us at 773-622-2269. 7 Customer Assistance Operators English and Spanish. 8:00 a.m. to 6:00 p.m. CT, Monday through Friday (except holidays) 773-889-3087 (phone). Remote Connector Box AC-701 Noise Canceling External Speaker HG S300 Questions English and Spanish. Faxes can be received at 773-622-2269 (fax). You may also order by phone by calling 773-889-3087 (press 1 from the main menu) 8:00 a.m. to 6:00 p.m. CT, Monday through Friday. To order online please visit our website: www.cobra.com 8 9 10 11 Technical Assistance English only. www.cobra.com (on-line:Frequently Asked Questions). English and Spanish. productinfo@cobra.com (email). 4 Foot Extension Cord AC-702 For Assistance Outside the U.S.A. Contact Your Local Dealer Noise Canceling With Talk Back External Speaker HG S500 A2 A3 27 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 1 Table of Contents Features Contents Features...................................................................................................1 The CB Story.......................................................................................A1 FCC Regulations FCC Warnings Included Accessories Controls & Indicators.....................................................................A2 Our Thanks to You ...........................................................................A3 Customer Support Installation Connector Box Location................................................................2 Mounting Connector Box .............................................................3 Mounting and Connections.........................................................4 Connecting Wires ............................................................................6 Microphone Hanger .......................................................................7 Antenna...............................................................................................8 Speakers..............................................................................................9 Noise Interference.........................................................................10 Operating Your 76 XTR Turning On Your CB ......................................................................11 Setting a Channel..........................................................................11 Setting the Squelch......................................................................12 LCD Display......................................................................................14 Transmit/Receive...........................................................................15 Dual Watch ..........................................................................................16 How Your CB Can Serve You A Few Rules You Should Know.................................................18 Channel 9 Emergency Messages.............................................18 CB Distress Data.............................................................................18 CB 10 Codes ....................................................................................20 Frequency Ranges ...........................................................................22 Specifications.....................................................................................23 Warranty Information....................................................................24 Product Service.................................................................................25 Optional Accessories......................................................................27 Order Form..........................................................................................28 Features of This Product · · · · · · · · · Antenna Included Antenna Illuminates When PTT Is Pressed 40 CB Radio Channels Remote Mount Installation System Full Featured Illuminated LCD Display Panel Squelch Control Dual Watch Channel Monitor 10 Foot Flexible Cord Quick Disconnect 1 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 2 Installation Location Location Mount your Cobra 76 XTR Connector Box in a convenient location, away from moisture and direct sunlight, in a location that will not interfere with driving. Cobra suggests mounting it either under the front seat or on the fire wall. Under the Front Seat Installation Installation Mounting Connect Box Hold Cobra 76 XTR Connector Box in exact location desired for mounting. Using it as a template, mark the location for the mounting screws (included.) Mounting Connector Box Note Make certain that nothing will interfere with the installation of mounting screws, before drilling holes. Under the Front Seat Installation Note Do not mount under the hood, near heat ducts or in direct line of the car's heater. Mount Connector Box as shown. On the Fire Wall Installation 2 3 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 4 Installation Mounting and Connections Mounting and Connections The Junction Box is held by two screws, permitting mounting in the manner most convenient for your installation. Mounting hardware is supplied for mounting the Junction Box. The mounting must be mechanically strong and also provide a good electrical connection to the chassis of the vehicle. Proceed as follows to mount junction box: After you have determined the most convenient location in your vehicle, hold the Cobra 76 XTR Junction Box in the exact location desired. If nothing will interfere with mounting it in the desired position, use the Junction Box as a template to mark the location for the mounting screws. Before drilling the holes, make sure nothing will interfere with the installation of the mounting screws. Connect the antenna cable connector to the antenna receptacle on the unit. Most CB antennas are terminated with a type PL-259 plug and mate with the receptacle. For constant 12 volt source power, connect the red wire marked "BATT(+)" directly to the positive side of the battery or to a connection on the fuse block that is always on. Installation Mounting and Connections Caution Leaving the 76 XTR on after your car is turned off can drain your car battery when connected to a constant 12 volt source. When connected to an accessory 12 volt source the unit will turn off when vehicle is turned off. Connect the black wire marked "Ground" to the negative side of the car, usually the chassis. Any other location with good electrical contact (paint removed) will also work. 4 5 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 6 Installation In-Dash Quick Disconnect Installation In-Dash Quick Disconnect Installation Remove rubber grommet from metal mounting plate (1). Installation Installing Microphone Hanger Hold microphone hanger in location desired for mounting. Make certain that nothing will interfere with the hanger's installation. Mark the location for the two mounting screws (screws included). Installing Microphone Hanger Carefully drill hole in dash or flat area same size as hole on plate. Be sure there is adequate clearance behind the panel before drilling. Install the metal mounting plate on any flat surface with the two screws provided. Insert junction box mic connector through the hole in the metal plate (2). Drill and mount microphone hanger. Slip rubber grommet over the black connector cable, then press the grommet into the metal mounting plate hole (2&3). Slide mic connector into rubber grommet. 6 7 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 8 Installation CB Antenna Installation Note Mobile installations (cars, trucks, boats, etc) should be made only with a non-directional antenna system. A standard antenna connector (Type SO-239) is provided on the Connector Box for easy connection to a standard PL259 cable termination. Installation CB Antenna Do not remove foil covering from bottom of magnetic base. The foil protects the car finish. External Speaker Installation Mount external speaker in desired location. Plug jack into the back of the Connector Box labeled EXT. *The external speaker should have 4-8 ohms impedance and be able to handle at least 4 watts. External Speaker Installation Note Internal speaker is muted when external speaker is connected. Installation Instructions This magnetic mount antenna has been tested to withstand normal high speed driving. The magnet will hold securely under the following conditions. Always make sure the antenna base is on a clean, flat, painted or unpainted surface. The magnetic base will not hold on non-metallic or aluminum surfaces. Periodically clean all parts of antenna to maintain maximum performance. Clean dust and dirt away from area where antenna will be placed. Place antenna on vehicle, roof, trunk lid, or any flat surface. For best results centrally locate. Run coax cable thru to inside of vehicle routed in a manner where it will not interfere with the driver or controls and connect to the antenna connector of the radio. 8 9 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 10 Installation PA Speaker Installation PA Speaker Installation Mount PA speaker in desired location. Plug jack into the back of the Connector Box labeled PA. *The PA speaker should have 4-8 ohms impedance and be able to handle at least 4 watts. Operation Turning On Rotate the power ON-OFF Volume Control clockwise. Turning Your CB On When using the radio in CB mode: Set the CB/PA Switch to CB. Turn the Squelch Control counterclockwise until noise is heard. Public Address: An external PA speaker may be connected to the PA speaker jack when used as a public address system. The speaker should be directed away from the microphone to prevent acoustic feed-back. Physical separation or isolation of the microphone and speaker must be employed when operating the PA at high output levels. Adjust volume to a comfortable level. Ignition Noise Interference Ignition Noise Interference The alternator and ignition system in your vehicle may limit your ability to receive low signal levels. Other noise interference can be the result of several different installation variables. Consult your Cobra dealer or a 2-way radio technician to help locate and correct the source of severe noise interference. When using the radio in PA mode: Set the CB/PA Switch to CB. Adjust volume to a comfortable level. 10 11 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 12 Operation Selecting a Channel Note Sound clarity is measured by the ratio of the signal level to the noise level. The higher the signal-to-noise ratio, the better the sound. Operation Selecting a Channel Be sure the CB/PA Switch is set to CB. Change channels by pressing either the channel up or channel down key . To quick-advance channels, press and hold either key. PRESS & RELEASE To set the "squelch gate" to the DSS-Desired Squelch Setting, turn the squelch control counterclockwise until you hear noise. Then turn the squelch control back clockwise just until the noise stops. Now only strong signals get through. Gate closed STRONG SIGNALS MEDIUM SIGNALS PRESS & HOLD WEAK SIGNALS NOISE Setting the Squelch Setting Squelch Turn CB on by turning the volume control clockwise. Adjust the volume to a comfortable level. Think of your Squelch Control as a gate for incoming signals. If you turn the Squelch Control fully clockwise, it raises the "squelch gate" so high that no signals get through. If you turn the squelch control fully counter-clockwise, it lowers the "squelch gate" so low that everything gets through - noise, weak signals and strong signals. The Desired Squelch Setting, (DSS) only allows actual transmissions to come through. This effectively blocks out unwanted noise. Gate open STRONG SIGNALS MEDIUM SIGNALS WEAK SIGNALS Gate set to Desired Squelch Setting (DSS) STRONG SIGNALS Before setting the squelch control on your radio, you must select a channel that is not in use. NOISE MEDIUM SIGNALS PRESS & RELEASE WEAK SIGNALS NOISE G AT E 12 13 G AT E OPEN G AT E C L O S E D 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 14 Operation LCD Display Note To avoid damaging the LCD display, do not subject your CB radio to extreme temperatures (below -5°F or above 140°F) for extended periods of time. Operation LCD Display Your Cobra 76 XTR CB is designed with a liquid crystal display that indicates channel number, or frequency and the operating mode. To Transmit In CB Mode: Be sure that the CB/PA Switch is set to CB. Press the Press-To-Talk (PTT) key. To Transmit Caution! Be sure the antenna is properly connected to the radio before transmitting. Prolonged transmitting without an antenna, or a poorly matched antenna, could cause damage to the transmitter. Be sure to read the F.C.C. Rules and Regulations included with this unit before transmitting. PRESS & HOLD 2 digit channel display DW = Dual Watch Indicator AM = Amplitude Modulation RX = Receive Indicator TX = Transmit Indicator Signal Strength Meter The TX icon will appear. AM 40 1 3 1 5 2 9 3 +30 SIG TX 0.5 4 PWR Channel Saver Feature Channel Saver Feature Automatically retains the last channel used when CB is turned off and returns you to that channel when CB is turned back on. This feature works only when connected to a constant 12 volt source. See page 5 for details. Hold the microphone about 2 inches (5 cm) from your mouth and speak in a normal voice. Release the PTT button and you will automatically be in the receive mode again. RELEASE 14 15 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 16 Dual Watch In PA Mode: Be sure that the CB/PA Switch is set to PA Press the Press-To-Talk (PTT) key. Dual Watch Dual Watch Allows you to simultaneously monitor any two preselected channels at one time. Adjust squelch (SQL) setting to the DSS level (see page 18). Dual Watch PRESS & HOLD Hold the microphone about 2 inches (5 cm) from your mouth and speak in a normal voice. Release the PTT button and you will automatically be in the receive mode again. Set CB to one of the stations you wish to monitor. 40 AM RX +30 SIG 1 0.5 3 1 5 2 9 3 4 PWR RELEASE PRESS and Hold the DW key until a beep is heard. To Receive To Receive Your 76 XTR is automatically in the receive mode and RX is illuminated. PRESS & HOLD AM 40 RX +30 SIG 1 0.5 3 1 5 2 9 3 4 PWR 16 17 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 18 Dual Watch Select new channel. · · · · · · · · · How Your CB Can Serve You Warn of traffic problems Provide weather and road data Provide help in event of an emergency Provide direct contact with home or office Assist police by reporting erratic drivers Get "local information" to find destination Communicate with family and friends Suggest spots to eat and sleep Keep you alert while traveling PRESS & RELEASE Press and hold DW key until a beep is heard. PRESS & HOLD Note The 76 XTR will alternate between both channels until it receives an incoming transmission. Five seconds after the transmission stops, it will again alternate between both channels. A Few Rules You Should Know A. Conversations cannot last more than 5 minutes with another station. A one minute break is required to let others use the channel. B. You cannot blast others off the air by use of illegally amplified transmitters or illegally high antennas. C. You cannot use CB to promote illegal activities. D. Profanity is not allowed. E. You may not transmit music with a CB. F. Selling of merchandise and/or services is prohibited. The DW icon appears and monitoring begins. 40 23 1 0.5 3 1 5 2 DW +30 SIG 9 3 4 PWR Press any key to stop monitoring function. Set to channel 9 for emergencies Be sure antenna is properly connected. PRESS ANY KEY CB Distress Data When transmitting an emergency, you should request a "REACT BASE" and provide the CB distress data (called CLIP): C all Sign Identify yourself. L ocation Be exact. I njuries Number. Type. Trapped? P roblem Give details and help needed. Transmit CLIP repeatedly so any monitor can assist. 18 19 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 20 How Your CB Can Serve You The FCC gives these examples of permitted and prohibited messages for channel 9. These are only guidelines and not all-inclusive: Permitted Example Message Yes No Yes No Yes No Yes "Tornado sighted six miles north of town." "Post number 10. No tornado sighted." "Out of gas on I-95 at mile marker 211." "Out of gas in my driveway." "Four car accident on I-94 at Exit 11. Send police and ambulance." "Traffic moving smoothly on I-94." "Weather Bureau has issued thunderstorm warning. Bring sailboat into port." "Attention motorists. Weather Bureau advises snow tomorrow will accumulate 4 to 6 inches." "Fire in building at 539 Main, Evanston." "Halloween patrol number 3. All quiet." How Your CB Can Serve You CB 10-Codes Citizen Bands have adopted the "10-CODES" for standard questions and answers. These codes provide quick and easy communication, especially in noisy areas. Following are some of the more common codes and meanings: Code Meaning 10-1 Receiving poorly 10-2 Receiving well 10-3 Stop transmitting 10-4 OK, message received 10-5 Relay message 10-6 Busy, stand by 10-7 Out of service, leaving 10-8 In service, subject to call 10-9 Repeat message 10-10 Transmission completed standing by 10-11 Talking too rapidly 10-12 Visitors present 10-13 Advise weather/roads 10-16 Make pick up at 10-17 Urgent business 10-18 Anything for us? 10-19 Return to base 10-20 My location is 10-21 Call by phone 10-22 Report in person to 10-23 Stand by 10-24 Completed last assignment 10-25 Can you contact 10-26 Disregard last info 10-27 Moving to channel 10-28 Identify your station 10-29 Time is up for contact CB 10-Codes No Yes No 20 21 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 22 How Your CB Can Serve You CB 10-Codes continued Code 10-30 10-33 10-34 10-35 10-36 10-37 10-38 10-39 10-41 10-42 10-43 10-44 10-45 10-50 10-60 10-62 10-63 10-64 10-65 10-67 10-70 10-71 10-77 10-81 10-82 10-85 10-91 10-93 10-94 10-99 10-200 Meaning Does not conform to FCC rules Emergency traffic Trouble at this station Confidential information Correct time is Wrecker needed at Ambulance needed Message delivered Turn to channel Traffic accident at Traffic tie up at Have a message for All units within range please report Break channel What is next message number? Unable to copy. Use phone Net directed to Net clear Awaiting your next message/assignment All units comply Fire at Proceed, transmission in sequence Negative contact Reserve hotel room for Reserve room for My address is Talk closer to mic Check my frequency on this channel Give me a long count Mission completed, all units secure Police needed at Frequency Ranges Frequency Ranges The Cobra 76 XTR transceiver represents one of the most advanced AM two-way radios used as a Class D station in the Citizens Radio Service. This unit features advanced Phase Lock Loop (PLL) circuitry providing complete coverage of all 40 CB channels. Channel Frequency In MHz 26.965 26.975 26.985 27.005 27.015 27.025 27.035 27.055 27.065 27.075 27.085 27.105 27.115 27.125 27.135 27.155 27.165 27.175 27.185 27.205 Channel Frequency In MHz 27.215 27.225 27.255 27.235 27.245 27.265 27.275 27.285 27.295 27.305 27.315 27.325 27.335 27.345 27.355 27.365 27.375 27.385 27.395 27.405 Frequency Ranges CB Channel 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 CB Channel 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 22 23 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 24 Specifications Specifications Specifications GENERAL Channels . . . . . . . . . . . . . . . . . . . . . . . . . .CB ­ 40 CH Frequency Range . . . . . . . . . . . . . . . . . .CB ­ 26.965 TO 27.405 Frequency Tolerance . . . . . . . . . . . . . . .0.005 % Frequency Control . . . . . . . . . . . . . . . . .PLL (Phase Lock Loop) Synthesizer Operating Temperature Range . . . . .-30° C TO + 50° C Microphone . . . . . . . . . . . . . . . . . . . . . . .Electret, Push-To-Talk Input Voltage . . . . . . . . . . . . . . . . . . . . . .13.8VDC External Antenna Connector . . . . . . . . . . . . . . . .SO-239 Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .L 2 3/4" X W 1/78" X H 4 1/4" Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 lb. Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .LCD Display, Icons TRANSMITTER Power Output . . . . . . . . . . . . . . . . . . . . . .4.0 W at 13.8 VDC Modulation . . . . . . . . . . . . . . . . . . . . . . . .AM Frequency Response . . . . . . . . . . . . . . .300 to 3000 Hz Output Impedance . . . . . . . . . . . . . . . . .50 Ohms, Unbalanced RECEIVER CB Sensitivity . . . . . . . . . . . . . . . . . . . . . .Less than 1 µV for 10dB S /N If Frequency . . . . . . . . . . . . . . . . . . . . . . .Dual Conversion 1st: 10.690 MHz, 2nd: 455 KHz Audio Output . . . . . . . . . . . . . . . . . . . . . .500 mW Maximum at 10% THD Frequency Response . . . . . . . . . . . . . . .300-3000 HZ at -6 DB 2ND If Image Rejection . . . . . . . . . . . . .Greater Than 60 DB Adjacent CH Rejection . . . . . . . . . . . . .50 DB MIN Automatic Noise Limiter . . . . . . . . . . . .Built In Frequency Control . . . . . . . . . . . . . . . . .PPL (Phase Lock Loop) Limited One Year Warranty Limited One Year Warranty COBRA ELECTRONICS CORPORATION warrants that its COBRA CB Transceiver, and the component parts thereof, will be free of defects in material and workmanship for a period of one (1) year from the date of consumer purchase. This warranty may be enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A. COBRA will, without charge, repair or replace, at its option, a defective CB Transceiver upon delivery to the COBRA factory Service Department, accompanied by proof of the date of first consumer purchase, such a duplicated sales receipt. You must pay initial shipping charges required to ship the product for warranty service, but the return charges will be at COBRA'S expense, if the product is repaired or replaced under warranty. Cobra Electronics Corporation 6500 West Cortland Street Chicago, Illinois 60707 USA This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Exclusions: This limited warranty does not apply; 1) to any product damaged by accident; 2) in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs; 3) if the serial number has been altered, defaced or removed; 4) if the owner of the product resides outside the U.S.A. All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty. COBRA shall not be liable for any incidental, consequential or other damages; including, without limitation, damages resulting from loss of use or cost of installation. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. 24 25 1Y r Warr ea ty an 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 26 Product Service Product Service For technical assistance, please call our Automated Help Desk at (773) 889-3087 24 hours a day, 7 days a week. This can assist you by answering the most frequently asked questions about Cobra products. A Consumer Service Representative can be reached at (773) 889-3087 8:00 am - 6:00 pm, Monday through Friday, CT. Technical assistance is also available on-line in the Frequently Asked Questions (FAQ) section at www.cobra.com or by e-mail to productinfo@cobra.com Notes Product Service If you think you need service call 773.889.3087 If your product should require factory service please call Cobra first before sending in your unit. This will ensure the fastest turn-around time on your repair. You may be asked to send your unit to the Cobra factory. It will be necessary to furnish the following in order to have the product serviced and returned. For Warranty Repair include some form of proof-of-purchase, such as a mechanical reproduction or carbon of a sales receipt. If you send the original receipt it cannot be returned. Send the entire product. Enclose a description of what is happening with the unit. Include a typed or clearly print name and address of where the unit is to be returned. Pack unit securely to prevent damage in transit. If possible, use the original packing material. Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or First Class Mail to avoid loss in transit to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, IL 60707 USA. If the unit is in warranty, upon receipt of your unit it will either be repaired or exchanged depending on the model. Please allow approximately 3 to 4 weeks before contacting us for status. If the unit is out of warranty a letter will automatically be sent informing you of the repair charge or replacement charge. If you have any questions, please call 773.889.3087 for assistance. 26 27 76 XTR MANUAL.qxd 4/17/03 4:58 PM Page 28 Notes 28