VoIP Telephone Adaptor User Manual Model Nr. IPTEL-H / IPTEL-S / IPTEL-M V1.7 English Version Copyright 2004 ® Quick Guide Step 1: Broadband (ADSL/Cable Modem) Connections For IPTEL RJ45 LAN port to Router/ADSL as one of the A. Connect IPTEL-H / IPTEL-S / IPTEL-M following connections. B. Connect IPTEL RJ45 PC port to PC using a Category 5 LAN cable. C. Connect IPTEL-H / IPTEL-S / IPTEL-M lit. E. Pick up the phone, the PHONE LED will be lit, and you should hear a dial tone. F. Enable and set NAT router "DMZ" address (e.g. 192.168.1.150) to be used for IPTEL-H / IPTEL-S / IPTEL-M IP address. RJ11 PHONE port to a Telephone Set. D. Connect Power Adaptor to the POWER outlet. After flashing, the POWER LED will be a. ADSL Connections with NAT Router for IPTEL ADSL Modem NAT Router Router IP: 192.168.1.254 DMZ IP: 192.168.1.150 PC IPTEL IPTEL IP: 192.168.1.150 (#11) Subnet Mask: 255.255.255.0 (#12) Router IP: 192.168.1.254 (#13) Telephone b. ADSL Connections with NAT Router for IPTEL ADSL Modem NAT Router LAN Router IP: 192.168.1.254 DMZ IP: 192.168.1.150 IPTEL IP: 192.168.1.150 (#11) Subnet Mask: 255.255.255.0 (#12) Router IP: 192.168.1.254 (#13) IPTEL PC Telephone c. ADSL Connections without Router for IPTEL (refer to PPPoE section in Chapter 9. PC Telnet Command Mode) ADSL Modem Ethernet Switch PC IPTEL IPTEL IP: 192.168.1.150 (#11) Subnet Mask: 255.255.255.0 (#12) Router IP: 192.168.1.254 (#13) Telephone 1. Run From PC: Telnet 192.168.1.150 2. Set PPPoE (#051) 3. Enter PPPoE Username (#06nnnnnn) 4. Enter PPPoE Password (#07xxxxxx) 5. Enter "? " or Pick up phone to enable PPPoE Note: To disable PPPoE, simply press #050# from telephone d. ADSL Connections without Router for IPTEL (refer to PPPoE section in Chapter 9. PC Telnet Command Mode) ADSL Modem LAN IPTEL PC IPTEL IP: 192.168.1.150 (#11) Subnet Mask: 255.255.255.0 (#12) Router IP: 192.168.1.254 (#13) Telephone 1. Run From PC: Telnet 192.168.1.150 2. Set PPPoE (#051) 3. Enter PPPoE Username (#06nnnnnn) 4. Enter PPPoE Password (#07xxxxxx) 5. Enter "? " or Pick up phone to enable PPPoE Note: To disable PPPoE, simply press #050# from telephone Step 2: IP Settings for IPTEL-H / IPTEL-S / IPTEL-M with Static IP A. Prepare for IPTEL IP Address, Subnet Mask, and Router IP Address. (*) B. Pick up the phone, and you should hear a dial tone. C. Press #11 + IP Address to enter IPTEL IP address if IPTEL static IP address is 61.20.102.4 if subnet mask is 255.255.255.0 if Router IP address is 61.20.102.254 to enter the subnet mask Example: Press #11061020102004 D. Press #12 + Subnet Mask Example: Press #12255255255000 Example: Press #13061020102254 E. Press #13 + Router IP Address to enter the Router IP address (*)Note that the static IP address is available from your Internet Service Provider. When connected with NAT router as above for ADSL dynamic IP the IP Address, Subnet Mask, , and Router IP Address are 192.168.1.150, 255.255.255.0, and 192.168.1.254, respectively. address. Please note that you must press 3 digits for each byte of the IP Step 3: Making Point-To-Point Static IP Calls A. Pick up the phone, and you should hear a dial tone. B. Press 061066159236 to call the party with IP address of 61.66.159.236 In a moment, you should hear the ring back tone, and wait for the called party to answer, or you will hear a busy tone when the dialed number is busy or not available. Step 4: Making Point-To-Multiport Gateway Static IP Calls A. Pick up the phone, and you should hear a dial tone. B. Press 061219023102900 to call the VG400 gateway with static IP address 61.219.23.102 at extension port 900. In a moment, you should hear the ring back tone, and wait for the called party to answer, or you will hear a busy tone when the dialed number is busy or not available. Step 5: Making Point-To-Point Gatekeeper Dynamic IP Calls A. The PHONE LED should be flashing to indicate the IPTEL is successfully registered in the Gatekeeper with IP address of #21 command. B. Pick up the phone, and you should hear a dial tone. C. Press 109 to call the party with alias phone number 109 registered in the gatekeeper. The gatekeeper pre-registered alias phone number is shown at the bottom of each IPTEL. For more details of Gatekeeper dynamic IP calls, please refer to Chapter 9. PC Telnet Command Modes. TABLE OF CONTENTS 1. Introductions ............................................................ 2. Features ..................................................................... 3. Standard Compliances ............................................. 4. Packing Contents ...................................................... 5. LED Indicators ......................................................... 6. Installations & IP Configurations ........................... 7. Telephone Keypad Dialing ....................................... 8. Telephone Command Modes .................................... 1 1 1 2 2 3 4 5 6 Hot Line Mode Operations................................. 7 9. PC Telnet Command Modes .................................... Gatekeeper Mode Operations ........................... 10 11 PPPoE for ADSL Dynamic IP ........................... 12 10. Commands Summary ............................................. 11. Firmware upgrade/Download Procedures............ 14 Remote download from telephone ..................... 14 Local PC download from telephone .................. 15 1. Introduction The IPTEL-H / IPTEL-S / IPTEL-M is a single port Telephone Adaptor (TA) for Voice over IP (VoIP), and it supports H.323, and SIP (optional) Protocols. Connecting to the Internet with a plain old telephone set (POTS), the IPTEL can make a voice call over the Internet from one IP to another one. With additional PC LAN port comparing to IPTEL, the IPTEL allows connection to a Notebook PC when using in the office. With portable and user friendly design, the IPTEL-H / IPTEL-S / IPTEL-M is very suitable for ITSP (Internet Telephony Service Providers) customers and SOHO users to make a voice call on the Internet. Note that each IPTEL-H / IPTEL-S / IPTEL-M will need an IP address, a subnet mask, and its gateway IP address for its own use. These three are available from your Internet service provider. The Media Access Control (MAC) hardware address is indicated at the bottom of IPTEL-H / IPTEL-S / IPTEL-M. 2. Features The IPTEL-H / IPTEL-S / IPTEL-M VoIP TA is equipped with one RJ11 connector for POTS, and one RJ45 LAN connector for Router Connection. There is an extra RJ45 LAN port with IPTEL for connection to additional Notebook PC. The IPTEL-H / IPTEL-S / IPTEL-M features as follows; Three LED Indicators: POWER, PHONE, LAN Direct Static IP Dialing GateKeeper Mode Dialing PPPoE for Dynamic IP Hot Line Mode Remote/Local TFTP Firmware Download/Update 3. Standard Compliances The IPTEL-H supports for the following standards VoIP Protocol: ITU-T H.323 V4 or MGCP or SIP (RFC3261) Speech Codec: ITU-T G.711A/u-Law, G.723.1, G.729A/B/AB (optional) Echo Cancellation: ITU-T G.165 16 ms 1 4. Packing Contents Inside the package you should find: (1) One IPTEL Phone (2) One DC Power Adaptor (3) One Phone cable (4) One LAN cable Please check if the packing is damaged before unpacking or any component is missing. If so, please contact your distributor. 5. LED Indicators On the front panel of IPTEL, there are three LED indicators as follows; Power : On indicates the power is normal Flashing once every minute indicates Router IP is NOT found Continuous Flashing indicates PPPoE is NOT working On indicates the telephone is offhook Continuous Flashing indicates successful Gatekeeper registration for IPTEL LAN activity Continuous Flashing indicates VoIP is in progress PHONE: LAN : 2 6. Installations & IP Configurations 1. Connect IPTEL RJ45 LAN port to Router using the Category 5 LAN cable. 2. Connect IPTEL RJ45 PC port to Notebook PC using a Category 5 LAN cable. 3. Connect IPTEL RJ11 PHONE port to a Plain Old Telephone Set (POTS). 4. Connect the Power Adaptor (5VDC) to the POWER outlet. 5. The POWER and PHONE LED indicators will start flashing for about 10 seconds and OFF for a while, then flashing three times again. After the POWER LED is lit constantly, the IPTEL will be ready for configuration and VoIP calls. If the PHONE LED keep flashing, is idle, it indicates that IPTEL has successfully registered in the Gatekeeper (Refer to Section 7 & 8 for Gatekeeper Mode). 6. Pick up the phone, the PHONE LED will be lit and you should hear a dial tone. 7. Prepare for the IPTEL an IP address, a Subnet mask, and a Router IP address before making a VoIP call. These three can be available from your Internet Service Provider. The defaults of IP Address, Subnet mask, and Router IP Address for IPTEL are 192.168.1.150, 255.255.255.0, and 192.168.1.254. 8. Configurations Command modes can be entered from either the telephone or PC Telnet session and can be stored and remains in the flash memory even when the power is off. 6.1 IP Configurations From Telephone 1) Pick up the phone, the PHONE will be lit and you should hear a dial tone. 2) Enter the IPTEL an IP Address, a Subnet mask, and a Router IP address as the following. Press #11 + IP Address Example: Press #11061020102004 if the IPTEL IP Address is 61.20.102.4 Press #12 + Subnet mask Example: Press #12255255255000 if the Subnet mask is 255.255.255.0 Press #13 + Router IP Address Example: Press #13061020102254 if the Router IP address is 61.20.102.254 Note that you must press 3 digits for each byte of the IP address. 3) After entering each item, you will hear the dial tone for confirmation. If not, you will hear a busy tone indicating an invalid configuration. The defaults of IP Address, Subnet mask, and Router IP Address for IPTEL are 192.168.1.150, 255.255.255.0, and 192.168.1.254, respectively. 3 7. Telephone Keypad Dialing You may now start making a VOIP call by dialing the IP address directly from the telephone. There are 5 different types of dialing for IPTEL; 1) Direct Static IP Dialing (#200): 12-15 digits for Point-to-Point and Point-to-Multiport Gateway static IP dialing. 2) Direct Static IP Dialing + Gatekeeper Mode Dialing (#201): 1-11 digits for Gatekeeper Mode dynamic IP dialing, and 12-15 digits for direct Point-to-Point and Point-to-Multiport Gateway static IP dialing. 3) Gatekeeper dialing mode (#202): 1-48 digits for Gatekeeper and Trunk Gateway such as Cisco 5300 4) Memory dialing (#80 - #99) for stored number dialing 5) Hot-line dialing mode (#401): In 3 seconds after hang-up, the number in #99 will be dialed. 7.1 Point-to-Point Static IP calls 1) Press the IP address of the party you want to call as the following. Example: Press 211020102110 to call the party with IP address 211.20.102.110 In 3 seconds, you should hear the ring back tone, and wait for the called party to answer, or you will hear a busy tone when the dialed number is busy or not available. 7.2 Point-to-Multiport Gateway Static IP calls 1) Press the IP address + the extension port number Example: Press 061219023102900 to call the party with IP address of 61.219.23.102 at extension port 900. In 3 seconds, you should hear the ring back tone, and wait for the called party to answer. 7.3 Point-to-Point Gatekeeper Dynamic IP calls 1) Press the Alias Number Example: Press 112233 to call the party with alias number 112233 registered in the gatekeeper. (Refer to the Gatekeeper Mode in Section 7 & 8.) In 3 seconds, you should hear the ring back tone, and wait for the called party to answer. 7.4 Memory Dial for IP calls There are 20 memories for use to store IP Addresses and Alias Numbers for IP calls. To make Memory Dial, simply Press *N to dial the IP address/Alias Number stored in the N memory (N=80~99) Example: Press *90 to dial the IP address/Alias Number stored in the N=90 memory. 4 8. Telephone Command Modes The IPTEL provides commands to configure for different features and applications when making a VoIP call. Configuration commands can be entered from either the telephone or PC telnet session. This section describes the commands entered from the telephone keypad. Pick up the phone, the PHONE LED will be lit and you should hear a dial tone. 8.1 Reset to Default from Telephone Press #01# to reset the default values for IPTEL. Note that this does not change the password. 8.2 Set Password Press #01xxx# to set the "xxx" password into IPTEL-H / IPTEL-S / IPTEL-M. If you forgot the password when using PC telnet session, you may set a new password from the telephone. Example: Press #01123# to set the password "123". 8.3 Storing IP address and Alias Number for Memory Dial Press #N+IP Address+# to store IP address into the N memory (N is from 80 to 99) Press #N+Alias Number+# to store alias number into the N memory (N is from 80 to 99) Example: Press #80061020102110# to store the IP address 211.20.102.110 into the N=80 memory. Example: memory. Example: Press #90112233# to store the alias number 112233 into ...