User manual COMPAQ EVO NOTEBOOK N610C

b Getting Started Evo Notebook N610c Series Document Part Number: 279359-001 July 2002 This guide explains how to set up your hardware and software, identify the exterior components of the notebook, find and install the latest versions of Compaq software, and find additional information and support. © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, RomPaq, and SoftPaq are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Getting Started First Edition July 2002 Document Part Number: 279359-001 Contents 1 Hardware and Software Setup Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Optional Applications . . . . . . . . . . . . . . . . Notebook Support and Safety Tips . . . . . . . . . . . . . . 1­1 1­4 1­5 1­6 2 A Look at the Notebook Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2­1 Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 2­2 Pointing Stick Model . . . . . . . . . . . . . . . . . . . . . . . . . 2­2 TouchPad Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2­3 Dual Pointing Device Model . . . . . . . . . . . . . . . . . . . 2­4 Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2­5 Speakers and Memory Compartment . . . . . . . . . . . . 2­5 Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2­6 Buttons, Keys and Switches . . . . . . . . . . . . . . . . . . . 2­8 Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 2­9 Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 2­10 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . 2­11 Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 2­12 Bottom Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2­13 Additional Standard Components . . . . . . . . . . . . . . . . . 2­15 Getting Started iii Contents 3 How to Get Information, Help and Updates Using the Documentation Library CD . . . . . . . . . . . . . . . 3­1 Viewing Guides on the CD . . . . . . . . . . . . . . . . . . . . 3­2 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . 3­3 Updating Compaq Software. . . . . . . . . . . . . . . . . . . . . . . 3­4 Obtaining the Compaq Support Software CD . . . . . . 3­5 Preparing to Update Software . . . . . . . . . . . . . . . . . . 3­5 Displaying ROM Information in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3­6 Downloading Software from Compaq. . . . . . . . . . . . 3­6 Downloading System ROM. . . . . . . . . . . . . . . . . . . . 3­7 Downloading Other SoftPaqs . . . . . . . . . . . . . . . . . . 3­8 Restoring Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3­9 Installing a Retail Version of an Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . 3­10 Index iv Getting Started 1 Hardware and Software Setup Setting Up the Hardware Ä CAUTION: Setup must begin with connecting the notebook to AC power. To ensure that the correct drivers load and to prevent file corruption or damage to the components during initial setup: I Do not remove the battery pack until the notebook has been connected to external AC power. I Run the notebook on external AC power, not on battery power, throughout initial setup. I Do not set up the notebook while it is docked in an optional Port Replicator. 1. Place the notebook on a flat surface near an electrical outlet, then connect the notebook to external AC power. Hardware Guide 1­1 Hardware and Software Setup Plug the AC Adapter cable into the DC power connector 1. Plug the power cord into the AC Adapter 2 and into an electrical outlet 3. (Power cords and outlets vary by country.) Connecting the notebook to external power 2. Open the notebook by sliding the display release latch to the right 1 and raising the display 2. Opening the notebook 1­2 Hardware Guide Hardware and Software Setup 3. Turn on the notebook by sliding and releasing the power switch 1. Turning on the notebook When the notebook is turned on: I I The power/standby light 2 turns on. The battery pack in the battery bay begins to charge and the battery light 3 turns on. The battery light remains on while the battery pack is charging and turns off when the battery pack is fully charged. You are prompted to begin software setup. I Hardware Guide 1­3 Hardware and Software Setup Setting Up the Software The initial setup prompt is displayed on the screen as soon as the notebook is connected to external power. Before responding to the initial setup prompt and proceeding through the online instructions, read the following caution and setup information: ÄI I CAUTION: To ensure that the correct drivers load and to prevent file corruption or damage to the components during initial setup: Do not unplug the notebook from the electrical outlet. I Do not shut down the notebook. I Do not remove or insert a drive. After you begin initial software setup, you must complete the entire process. Setup time varies depending on notebook configuration. If you are prompted to select a language or operating system, choose carefully and keep in mind the following facts: I The languages and operating system that you do not choose will be deleted from the system and cannot be restored during initial setup. An operating system available during initial setup is enhanced by Compaq. When an operating system is deleted, the enhancements are also deleted. I During the setup process, you must accept the End User License Agreement to continue. 1­4 Hardware Guide Hardware and Software Setup Installing Optional Applications You can install third-party applications or preloaded Compaq utilities at any time after initial setup is complete. I I To install a third-party application, refer to the documentation included with the application. To install a preloaded Compaq application, access the Setup Compaq Software utility: In Windows 2000 Professional, the Setup Compaq Software icon is on the desktop. Select Setup Compaq Software icon > Next. Select the check box for the application you want to install. (Clear check boxes for preloaded software you do not want to install.) In Windows XP Professional, select Start > All Programs > Setup Compaq Software icon > Next. Select the check box for the application you want to install. (Clear check boxes for preloaded software you do not want to install.) space To view the descriptions andwithoutrequirements of select the preloaded Compaq utilities installing them, Setup Compaq Software icon > Next. After viewing the utility information, select Cancel. Hardware Guide 1­5 Hardware and Software Setup Notebook Support and Safety Tips After setting up the software, locate the support and safety information included with your notebook. I View Compaq Help and Support by selecting Start > Compaq Info Center > Compaq Help and Support. This area provides links to the Compaq Web site where you can: Download the latest software and drivers for your notebook. Open an online service event with a Compaq support specialist. Get information about your notebook, including reference guides, specifications, white papers, and customer advisories. I Read suggestions for creating a safe and comfortable work environment. Ergonomic and safety information about the notebook is provided on this CD in the Safety & Comfort Guide. Å WARNING: This is a Class B digital device, pursuant to Part 15 of the FCC Rules. For more Class B information, refer on this CD to Regulatory and Safety Notices. To reduce the risk of personal injury, electric shock, fire, or damage to the equipment: I Do not disable the power cord grounding plug. It is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. I Do not place anything on power cords or cables. Arrange them so that no one can accidentally step on or trip over them. I Disconnect power from the equipment by unplugging the power cord from the electrical outlet. I Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug. I Hibernation is enabled by default. Compaq recommends that you do not disable it. 1­6 Hardware Guide Hardware and Software Setup Confirming Hibernation Setting factory Hibernation is an energy-saving feature enabled at the protectsthat can be initiated by you or by the system. This feature your notebook by saving all information in RAM (random access memory) to a hibernation file on the hard drive and shutting down the notebook. For more information about using Hibernation, refer to the Software Guide, "Power" chapter on the Documentation Library CD included with the notebook. To verify that Hibernation is enabled: I In Windows 2000 Professional, select Start > Settings > Control Panel > Power Options icon > Hibernate tab. Make sure that the Enable Hibernate Support check box is selected. In Windows XP Professional, select Start > Control Panel > Power Options icon > Hibernate tab. Make sure that the Enable Hibernate Support check box is selected. I Hardware Guide 1­7 2 A Look at the Notebook Display Components Identifying display components 1 Display release latch 2 MultiPort Opens the notebook. Supports an optional USB-enabled wireless device such as a Bluetooth, 802.11 wireless LAN, or PC Smart Card Reader module. Getting Started 2­1 A Look at the Notebook Pointing Device Components Pointing Stick Model Identifying pointing stick components 1 EasyPoint IV 3D Pointing Stick Moves the pointer and selects or activates items on the screen. Function like the left and right buttons on an external mouse. Functions like the scroll button on an external mouse. 2 Left and right pointing-stick buttons 3 Scroll pointing-stick button 2­2 Getting Started A Look at the Notebook TouchPad Model Identifying TouchPad components 1 TouchPad Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. Function like the left and right buttons on an external mouse. 2 Left and right TouchPad buttons Getting Started 2­3 A Look at the Notebook Dual Pointing Device Model Identifying dual pointing device components 1 Pointing stick 2 Left and right pointing-stick buttons Moves the pointer and selects or activates items on the screen. Function like the left and right mouse buttons on an external mouse. Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. Function like the left and right buttons on an external mouse. 3 TouchPad 4 Left and right TouchPad buttons 2­4 Getting Started A Look at the Notebook Top Components Speakers and Memory Compartment Identifying the speakers and memory compartment 1 Stereo speakers (2) 2 Memory expansion compartment Produce stereo sound. Contains 2 memory expansion slots for optional memory expansion boards. Getting Started 2­5 A Look at the Notebook Lights Identifying lights on top of the notebook 2­6 Getting Started A Look at the Notebook Lights (Continued) 1 Caps lock light 2 Scroll lock light 3 Num lock light 4 Power/standby light On: Caps lock is on. On: Scroll lock is on. On: Num lock is on or the embedded numeric keypad is enabled. On: Power is turned on. Blinking: Notebook is in Standby. The power/standby light also blinks when a battery pack, which is the only available power source, reaches a critical low-battery condition while Hibernation is disabled. 5 Battery light On: A battery pack is charging. Blinking: A battery pack, which is the only available power source, has reached a low-battery condition. On: One of the following drives is being accessed: I I 6 IDE (Integrated Drive Electronics) drive light Hard drive in the hard drive bay. Optional hard drive, CD drive, DVD drive, Zip drive, or SuperDisk drive in the MultiBay. 7 Diskette drive light On: A standard diskette drive in the MultiBay or optional external diskette drive bay is being accessed. Getting Started 2­7 A Look at the Notebook Buttons, Keys and Switches Identifying buttons, keys and switches on the top of the notebook 1 Standby button 2 Easy Access Buttons (4) Initiates and resumes from Standby. Programmable buttons that provide quick access to Internet or network destinations, or to software applications or data files in the system. Turns the notebook on or off or resumes from Hibernation. Displays a shortcut menu for items beneath the pointer. Secure the display when it is closed. Displays the Windows Start menu. 3 Power switch 4 Applications key 5 Display release latch recesses (2) 6 Microsoft logo key describes default settings. This tablepower settings, refer on thisFor more information about optional CD to the "Power" chapter in the Software Guide. 2­8 Getting Started A Look at the Notebook Left Side Components Identifying left side components 1 Exhaust vent Allows airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow. 2 Hard drive bay 3 PC Card slots (2) 4 PC Card eject buttons (2) Holds the primary hard drive. Support optional Type I or Type II 32-bit (CardBus) or 16-bit PC Cards. Top button: Ejects an optional PC Card from the top PC Card slot. Bottom button: Ejects an optional PC Card from the bottom PC Card slot. Getting Started 2­9 A Look at the Notebook Right Side Components Identifying right side components 1 Security cable slot 2 MultiBay 3 RJ-11 jack Attaches an optional security cable to the notebook. Supports an optional MultiBay device, such as a drive or battery pack. Connects the modem cable. 2­10 Getting Started A Look at the Notebook Front Panel Components Identifying front panel components 1 Infrared port 2 Intake vent Links another IrDA-compliant device for wireless communication. Allows airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, rug, or thick clothing, may block airflow. 3 Volume buttons (2) Adjust system volume. To mute or restore volume, press both volume buttons at the same time. Connects optional, powered stereo speakers, headphones, headset, or television audio. 4 Stereo speaker/headphone (line-out) jack Internal speakers are muted when a headphone is connected to the line-out jack. 5 Microphone Inputs single-channel sound. Can be used whether the notebook is open or closed. Connects an optional single-sound channel microphone. 6 Microphone jack Getting Started 2­11 A Look at the Notebook Rear Panel Components Identifying rear panel components 1 DC power connector Connects an AC Adapter or an optional Automobile Power Adapter/Charger, Aircraft Power Adapter, or DC cable. Connects an optional PS/2 device such as a keyboard or mouse. connect Tomouse at a keyboard and a the same time, use an optional Y-adapter. 2 Keyboard/pointing device (PS/2) connector 3 Parallel connector 4 USB connectors (2) 5 RJ-45 jack 6 External monitor connector 7 Serial connector 8 S-video-out jack Connects an optional parallel device, such as an external diskette drive bay. Connect optional USB devices. Connects a network cable. Connects an optional external monitor or overhead projector. Connects an optional serial device. Connects an optional S-video device, such as a television, VCR, camcorder, overhead projector, or video capture card. 2­12 Getting Started A Look at the Notebook Bottom Components Identifying bottom components location the Certificate Themodel andofconfiguration. of Authenticity label 9 may vary by Bottom Components 1 MultiBay recess Provides a grip area for removing an optional MultiBay device from the MultiBay. Releases an optional MultiBay device from the MultiBay. Provides regulatory information about the notebook. 2 MultiBay release latch 3 System label Getting Started 2­13 A Look at the Notebook Bottom Components (Continued) 4 Serial number Identifies the notebook. need this number You mayCompaq customerif you call support. 5 Docking restraint latch recess Helps secure the notebook to a Port Replicator. Provide airflow to cool internal components. 6 Intake vents Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, rug, or thick clothing, may block airflow. 7 Hard drive bay 8 Modem agency approvals label Secures the primary hard drive in the hard drive bay. Lists the countries in which the modem has been approved for use. You will need this the information to use modem while traveling internationally. 9 Certificate of Authenticity label Contains your Product Key number, which will be needed to update or troubleshoot your operating system. Contains the mini PCI modem card. - Mini PCI (Peripheral Component Interconnect) compartment q Battery release latch w Battery bay Releases the primary battery pack from the battery bay. Holds the primary battery pack. 2­14 Getting Started A Look at the Notebook Additional Standard Components The components included with the notebook vary by geographical region and the notebook hardware configuration ordered. The following illustration and table identify the standard external components included with most notebook models. not include or This illustration doesthe hard driveprinted documentationpack, components such as and primary battery which ship inside notebook bays identified in previous sections. Identifying additional standard components Getting Started 2­15 A Look at the Notebook Additional Standard Components 1 Power cord 2 Modem cable Connects the AC Adapter to an AC electrical outlet. Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter. cable has The modem connector a 6-pin RJ-11 at each end. 3 Country-specific modem adapter (included with internal modem models by region as required) Adapts the modem cable to a non-RJ-11 telephone jack. 4 Network cable Connects the notebook to an Ethernet network jack. cable has an The network connector at 8-pin RJ-45 each end. 5 AC Adapter 6 Weight saver Converts AC power to DC power. Protects the MultiBay and reduces notebook weight when a MultiBay device is not inserted. Connects the AC Adapter to a 2-prong electrical outlet. 7 Japan-specific outlet adapter (Japan only) 2­16 Getting Started A Look at the Notebook Additional Standard Components (Continued) 8 Documentation Library CD Contains the following guides: I I I I I I I I Hardware Guide Software Guide Modem and Networking Modem Command Guidelines (Advanced Users Only) Maintenance, Shipping and Travel Troubleshooting Regulatory and Safety Notices Safety & Comfort Guide 9 QuickRestore kit - Bag containing 2 spare pointing stick caps (pointing stick and dual pointing device models only) Contains the software preinstalled on the notebook. Replace worn pointing stick cap. Getting Started 2­17 3 How to Get Information, Help and Updates Using the Documentation Library CD Included with the notebook is the Documentation Library CD, which contains detailed information and instructions for using your notebook: I Hardware Guide--Contains information specific to your notebook. It includes an illustrated reference to all exterior components and detailed steps for replacing battery packs, using keyboard features and drives, connecting external equipment, and upgrading the notebook. Feature guides on these topics: I Software Guide--describes Compaq software, including details about power and security features. Modem and Networking guide--provides details about modem connections and equipment. Modem Command Guidelines (Advanced Users Only)--contains modem commands and programming information. Maintenance, Shipping and Travel guide--details steps for notebook maintenance and guidelines for using the notebook internationally. Troubleshooting guide--includes solutions for common problems encountered by users. Getting Started 3­1 How to Get Information, Help and Updates I I Regulatory and Safety Notices--includes governmental agency information. Safety & Comfort Guide--describes the best ways to set up a safe and comfortable work environment, including ergonomic and safety information. Viewing Guides on the CD To view a guide: 1. Insert the Documentation Library CD into the CD drive. If autorun is enabled, the reference library menu will appear on the screen (this may take a few seconds). If autorun is enabled, go to step 2. If autorun is disabled, select Start > Run. Type: X:\CompaqPortable.exe (where X is your CD drive designation), then select the OK button. 2. Select the guide you want to read from the reference library menu. 3. If prompted, accept the Adobe Acrobat Reader license agreement or install Acrobat Reader by following the instructions on the screen. 3­2 Getting Started How to Get Information, Help and Updates Contacting Technical Support If you cannot solve a problem using the documentation provided with the notebook, you may need to call technical support. Refer to Worldwide Telephone Numbers booklet included with the notebook, for the phone number of a Compaq office near you, or visit: http://www.compaq.com To receive the fastest possible solution, have the following information or items available when you call: I I The notebook. Serial number and model description on the bottom of the notebook. (See Chapter 2, "A Look at the Notebook" for the location of the serial number label.) Purchase date on your invoice. Conditions under which the problem occurred. Error messages that have displayed. Type of printer connected. Operating system version number and registration number. To view these numbers, access the Control Panel > System > General tab. Configuration or diagnostic information. Refer on the Documentation Library CD to the Software Guide, "Computer Setup and Diagnostics Utilities" chapter for details about accessing, saving, or printing this information. Determine the version of the system ROM installed on the notebook. See "Displaying ROM Information in Computer Setup" for instructions. I I I I I I I Getting Started 3­3 How to Get Information, Help and Updates Updating Compaq Software For optimal notebook performance and to make sure your notebook remains compatible with changing technologies, Compaq recommends that you install the latest versions of Compaq software as they become available. To update Compaq software: 1. Obtain the Compaq Support Software CD. 2. Download software updates from the Compaq Web site. Prepare for any software update by identifying your notebook type, series or family, and model. Prepare for a system ROM update by identifying the ROM version currently installed on the notebook. system ROM (Read The notebookInput Output System).Only Memory) stores the BIOS (Basic The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date. connects If your notebookwith your to a network, Compaq recommends that you consult Network Administrator before installing any software updates, especially system ROM updates. 3­4 Getting Started How to Get Information, Help and Updates Obtaining the Compaq Support Software CD The Compaq Support Software CD provides the latest Compaq software and instructions for installing and using it. The CD includes device drivers, ROM updates, and utilities. To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD, refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact a Compaq authorized dealer, reseller, or service provider. Preparing to Update Software To access software updates from the Compaq Web site, the following information will be needed: I I I The product category is Notebook. The product family name and series number are printed in the lower left corner of the display bezel. More complete model information is provided on the serial number label on the bottom of the notebook. To determine whether available ROM updates contain later ROM versions than those currently installed on the notebook, you will need to know the version of the system ROM currently installed. ROM version information can be displayed by pressing Fn+esc or by accessing Compaq Computer Setup. Getting Started 3­5 How to Get Information, Help and Updates Displaying ROM Information in Computer Setup Computer Setup is a non-Windows utility. For general information about using Computer Setup, refer to the "Setup and Diagnostics Utilities" chapter in the Software Guide on the Documentation Library CD included with the notebook. To display ROM information in Computer Setup: 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. To change the language, press F2. For navigation instructions, press F1. 2. Select the File menu > System Information. The system ROM information is displayed. 3. To exit Computer Setup without changing any settings, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows. Downloading Software from Compaq Most software at the Compaq Web site is packaged in a compressed file called a SoftPaqTM. Some ROM updates may be packaged in a compressed file called a RomPaqTM. Other ROM updates may be provided as a CPQFlash SoftPaq. Most download packages contain a file named Readme.txt. A Readme.txt file contains information regarding installing and troubleshooting the file. The Readme.txt files included with ROMPaqs are English only. 3­6 Getting Started How to Get Information, Help and Updates Downloading System ROM Ä CAUTION: To prevent an unsuccessful installation, download and install the system ROM only while the notebook is connected to reliable external power using the AC Adapter. Do not download or install a system ROM while the notebook is running on battery power, docked in an optional Port Replicator, or connected to an optional power source. During the download and installation: I Do not unplug the notebook from the electrical outlet. I Do not shut down the notebook. I Do not remove or insert a drive. To download and install a system ROM: 1. Access the page at the Compaq Web site that provides software for your notebook. For home and small office products or corporate products, visit: http://www.compaq.com/support 2. Follow the instructions on the screen to locate the system ROM you want to download. 3. At the download area: a. Write down the information (date and name) of any update that is later than the system ROM currently installed on your notebook. b. Select the software you want and follow the downloading instructions on the Web page. 4. When the download is complete, open Windows Explorer. 5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq. Getting Started 3­7 How to Get Information, Help and Updates 6. In the Compaq folder, select the name or number of the software package containing the system ROM update. The system ROM installation begins. 7. To complete the installation, follow the instructions on the screen. a on the screen reports a successful installation, Aftercanmessagethe download package from the Compaq folder. you delete Downloading Other SoftPaqs To update other SoftPaqs: 1. Access the page at the Compaq Web site that provides software for your notebook. http://www.compaq.com/support 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the downloading instructions on the Web page. 4. When the download is complete, open Windows Explorer. 5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > Compaq. 6. In the Compaq folder, select the name or number of the software package containing the update. 7. Select the file that includes an .exe extension, for example, Filename.exe. The installation begins. 8. To complete the installation, follow the instructions on the screen. a on the screen reports a successful installation, Aftercanmessagethe download package from the Compaq folder. you delete 3­8 Getting Started How to Get Information, Help and Updates Restoring Software The QuickRestore kit included with the notebook provides all the software that shipped preinstalled or preloaded on your notebook and instructions for restoring it. You can use QuickRestore to install or reinstall individual software items, such as applications, or to restore the entire notebook factory image. The factory image is the original software on your notebook when it was shipped. When you restore to the factory image: I I The notebook reverts to the original factory settings. Software you installed after the initial software setup, including drivers, applications, or utilities, will be erased. For information about using a QuickRestore CD to start up the notebook, refer to the documentation included with the QuickRestore kit. Ä CAUTION: To prevent an unsuccessful restoration, use QuickRestore only while the notebook is connected to reliable external power using the AC Adapter. Do not use QuickRestore while the notebook is running on battery power, docked in an optional Port Replicator, or connected to an optional power source. During a restoration or installation: I Do not unplug the notebook from the electrical outlet. I Do not shut down the notebook. I Do not remove or insert a drive. Getting Started 3­9 How to Get Information, Help and Updates Installing a Retail Version of an Operating System A Windows operating system provided on the notebook or on a QuickRestore CD is enhanced by Compaq. The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards. Ä CAUTION: Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements. In some cases, the loss of these enhancements may result in an unresponsive system. In other cases, complete USB support may become unavailable. 3­10 Getting Started Index A AC Adapter connecting 1­2 function of 2­16 adapter for AC power cord. See AC Adapter Adobe Acrobat Reader 3­2 Aircraft Power Adapter (optional) 2­12 application key 2­8 AT commands 3­1 Automobile Power Adapter/Charger (optional) 2­12 C cable AC Adapter 1­2 DC 2­12 modem 2­16 modem vs. network 2­16 network 2­16 cap, replacing pointing stick 2­17 caps lock light 2­7 CD Compaq Support Software CD 3­5 Documentation Library 3­1 QuickRestore kit 3­9 CD drive (optional) 2­7 Certificate of Authenticity label 1­4 commands, modem 3­1 Compaq Help and Support 1­6 Compaq Support Software CD 3­5 Compaq telephone numbers 3­3 Compaq Web site accessing 1­6 obtaining worldwide telephone numbers from 3­3 updating software from 3­4 compartment memory expansion 2­5 mini PCI 2­14 B battery bay device supported 2­14 release latch 2­14 battery light 1­3, 2­7 battery packs charging 1­3 MultiBay (optional), replacing with weight saver 2­16 battery release latch 2­14 buttons standby 2­8 volume 2­11 See also key; latch; switch Getting Started Index­1 Index Computer Setup displaying ROM information with 3­6 connectors DC power 1­2, 2­12 external monitor 2­12 keyboard/pointing device 2­12 keyboard/pointing device (PS/2) 2­12 parallel 2­12 serial 2­12 See also jack cord. See connectors country-specific modem adapter 2­16 CPQFlash file 3­6 customer support 3­3 drives diskette drive light 2­7 IDE drive light 2­7 replacing with weight saver 2­16 DVD drive (optional) 2­7 E EasyPoint IV 3D Pointing Stick. See pointing device electrostatic discharge 3­2 ergonomic information 1­6 external diskette drive bay (optional) 2­7 external monitor connector 2­12 F family, identifying notebook 3­5 FCC (Federal Communications Commision) 1­6 D DC cable 2­12 DC power connector connecting AC Adapter to 1­2 devices supported 2­12 diskette drive light 2­7 display release latch 2­8 display switch default function 2­8 identifying 2­8 display, internal closing 2­8 opening 1­2 docking base (optional) using during initial setup 1­1 Documentation Library CD documents provided 2­17 viewing 3­2 H hard drive 2­7 hard drive bay 2­7 Hardware Guide 3­1 help accessing Compaq support 1­6 helpline 3­3 Hibernation defined 1­7 enabling 1­7 I IDE (Integrated Drive Electronics) light 2­7 identifying components bottom 2­13 front panel 2­11 Index­2 Getting Started Index left side 2­9 pointing device (dual pointing stick/TouchPad models) 2­4 pointing device (pointing stick models) 2­2 pointing device (TouchPad models) 2­3 rear panel 2­12 right side 2­10 shipped with computer 2­15 top (buttons, keys, and switches) 2­8 top (lights) 2­6 top (speakers and memory compartment) 2­5 language, choosing during initial setup 1­4 latch battery release 2­14 display release 1­2 MultiBay release 2­13 See also buttons; key; switch light battery 1­3, 2­7 caps lock 2­7 diskette drive 2­7 IDE drive 2­7 num lock 2­7 power/standby 1­3, 2­7 scroll lock 2­7 J jack S-video 2­12 See also connectors Japan-specific outlet adapter 2­16 M Maintenance, Shipping and Travel guide 3­1 manuals. See Documentation Library CD Microsoft logo key 2­8 mini PCI (Peripheral Component Interconnect) compartment 2­14 model, identifying notebook 3­5 modem cable 2­16 card 2­14 commands 3­1 compartment 2­14 country-specific, adapter 2­16 modem agency approvals label 2­14 Modem and Networking guide 3­1 Modem Command Guidelines (Advanced Users Only) 3­1 K key Microsoft logo 2­8 Windows application 2­8 See also buttons; latch; switch keyboard/pointing device (PS/2) connector identifying 2­12 L label Certificate of Authenticity 1­4 modem agency approvals 2­14 serial number 2­14 system 2­13 Getting Started Index­3 Index monitor, external (optional) 2­12 MultiBay diskette drive light 2­7 IDE drive light 2­7 release latch 2­13 using weight saver in 2­16 N network cable 2­16 notebook model, family, type 3­5 num lock light 2­7 O opening the computer 1­2 operating system choosing, during initial setup 1­4 enhanced by Compaq 1­4 installing retail version of 3­10 Product Key number 2­14 reinstalling 3­9 overhead projector (optional) connector 2­12 power cord 1­2, 2­15 power switch default functions 2­8 turning on the computer with 1­3 power/standby light 2­7 problems and solutions addressed in Troubleshooting guide 3­1 Product Key number 2­14 PS/2 connector. See keyboard/pointing device (PS/2) connector Q QuickRestore kit 2­17, 3­9 R Regulatory and Safety Notices 3­2 regulatory information modem agency approvals label 2­13 Regulatory and Safety Notices 1­6 system label 2­13 reinstalling software 3­9 RJ-11 jack modem cable 2­16 RJ-45 jack network cable 2­16 ROM. See system ROM (Read Only Memory) RomPaq defined 3­6 downloading and installing 3­7 P parallel connector identifying 2­12 phone numbers, worldwide 3­3 pointing device replacing pointing stick cap 2­17 power connector, DC connecting AC Adapter 1­2 devices supported 2­12 Index­4 Getting Started Index S S (Status) registers 3­1 Safety & Comfort Guide 3­2 scroll lock light 2­7 serial connector identifying 2­12 serial number label 2­14 series, identifying notebook 3­5 Setup Compaq Software icon 1­5 SoftPaq defined 3­6 downloading and installing 3­6 software Adobe Acrobat Reader 3­2 Compaq Support Software CD subscription 3­5 determining notebook model, family, type 3­5 installing 1­4 QuickRestore kit 2­17 reinstalling 3­9 setting up 1­4 Setup Compaq Software icon 1­5 Software Guide 2­17 See also operating system See also software updates Software Guide 3­1 software updates downloading from Compaq 3­6 standby button default functions 2­8 SuperDisk drive (optional) 2­7 support accessing Compaq Help and Support 1­6 S-video jack 2­12 switch display 2­8 power 1­3, 2­8 See also buttons; key; latch system information, obtaining 3­3 system label 2­13 system ROM (Read Only Memory) defined 3­4 determining current version of 3­5 downloading and installing 3­7 T technical support 3­3 telephone numbers, worldwide 3­3 Troubleshooting guide 3­1 turning the computer on and off 1­3, 2­8 U user guides. See Documentation Library CD utilities, Compaq QuickRestore kit 2­17 viewing descriptions of 1­5 V vents exhaust 2­9 intake 2­14 volume, adjusting 2­11 Getting Started Index­5 Index W