Crestron C2N-MNETGW infiNETTM Gateway/Transceiver Operations Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc. Crestron C2N-MNETGW infiNETTM Gateway/Transceiver Contents infiNETTM Two-Way RF Transceiver: C2N-MNETGW 1 Introduction......................................................................................1 Functions and Features ..........................................................1 InfiNET Technology..............................................................2 Specifications.........................................................................3 Physical Description ..............................................................4 Industry Compliance..............................................................7 Setup.................................................................................................8 Network Wiring .....................................................................8 Crestron Toolbox ...................................................................9 Identity Code .......................................................................10 Configuring the infiNET Network ......................................12 Hardware Hookup................................................................20 Programming Software ..................................................................21 Earliest Version Software Requirements for the PC ...........22 Programming with D3 Pro & SystemBuilder......................22 Programming with SIMPL Windows..................................23 Uploading and Upgrading..............................................................27 Establishing Communications .............................................27 Troubleshooting Communications ......................................30 Uploading a SIMPL Windows Program..............................31 Firmware Upgrade ...............................................................33 Problem Solving.............................................................................35 Troubleshooting...................................................................35 Further Inquiries ..................................................................37 Future Updates.....................................................................37 Appendix A: The infiNET Spectrum............................................38 Appendix B: Optimum RF Reception Guidelines ........................39 Minimize Interference .........................................................39 Gateway Placement .............................................................39 Antenna Orientation ............................................................40 Return and Warranty Policies ........................................................42 Merchandise Returns / Repair Service ................................42 CRESTRON Limited Warranty ..........................................42 Operations Guide - DOC. 6317 Contents · i Crestron C2N-MNETGW infiNETTM Gateway/Transceiver infiNETTM Two-Way RF Transceiver: C2N-MNETGW Introduction Functions and Features The C2N-MNETGW is a two-way radio frequency (RF) gateway/transceiver that utilizes the 2.4 GHz "ISM band" to communicate with the Crestron® infiNET line of wireless network devices. Functional Summary · Two-way RF transceiver/gateway - 2.4 GHz infiNETTM mesh network technology - Range up to 150 feet indoors, or 250 ft outdoors (subject to site-specific conditions) - Range may be increased with the use of additional infiNET devices or C2N-MNETRPT repeaters · Communicates with up to 30 infiNET devices (including C2N-MNETRPT repeaters) · "Wi-Fi" friendly operating frequency selection to avoid interference The C2N-MNETGW operates according to the IEEE 802.15.4 specification and can be configured to minimize the possibility of interference with non-Crestron RF equipment including all 802.11 devices. Operations Guide - DOC. 6317 infiNETTM Gateway/Transceiver: C2N-MNETGW · 1 InfiNETTM Gateway/Transceiver Crestron C2N-MNETGW The gateway receives RF signals from one or more infiNET devices such as the CLW-DIM1/4RF and CLW-DIMS1/4RF line of infiNET dimmers and the CLW-SW1/4RF and CLW-SWS1/4RF line of infiNET switches, and relays them to the Crestron control system. It also relays commands from the control system to devices on the infiNET network. Up to 30 infiNET devices (including C2N-MNETRPT repeaters) can communicate with one C2N-MNETGW and, if more devices are needed, more C2N-MNETGW devices may be added to a Cresnet® network. InfiNET Technology The C2N-MNETGW is a part of Crestron's line of network devices using infiNET network technology. InfiNET technology is "Wi-Fi" friendly and provides fault tolerance and increased reliability as network devices are added. Crestron infiNET devices are compliant with IEEE specification 802.15.4 and are not "Wi-Fi compatible". infiNET devices do not comply with the 802.11 specifications, nor can they communicate with 802.11 devices even though they may interact with other 802.11 devices. This interaction may manifest itself as RF interference. However, the differing protocols will not allow a link to be established or data to be transferred between devices using different protocols. infiNET devices are considered "Wi-Fi friendly" since Wi-Fi and infiNET are "collision based" and attempt to avoid simultaneous transmission. A communication band (frequency range) can be selected to avoid interference with 802.11 devices such as wireless computer networks. The transceiver of every infiNET network device uses one of sixteen possible bands (11 through 26) for communication. The bands define specific frequency ranges within the 2.4 GHz spectrum. Each of the bands define narrower ranges, leaving the rest of the frequency spectrum available for other RF devices, thus making it possible to avoid interference. The operating band can be manually selected by the installer or automatically selected by a gateway device like the C2N-MNETGW. For a detailed description of the infiNET spectrum, refer to "Appendix A: The infiNET Spectrum" on page 38. For information on setting the operating band, refer to "Configuring the infiNET Network" on page 12. The C2N-MNETGW operates on the 2.4 GHz "ISM band" (2400 MHz to 2483.6 MHz) at 10 mW. The output power of this device allows RF signals to travel approximately 150 feet indoors and 250 feet outdoors 2 · infiNETTM Gateway/Transceiver: C2N-MNETGW Operations Guide - DOC. 6317 Crestron C2N-MNETGW infiNETTM Gateway/Transceiver (subject to site-specific conditions) without the use of repeaters or other infiNET devices. The range is dependent on construction of the building, obstructions, and RF interference from other devices. The location of a network device and the orientation of its antenna are also important factors in determining RF performance. For more information on proper orientation, refer to "Appendix B: Optimum RF Reception Guidelines" on page 39. By constantly monitoring the signal quality of the wireless network, infiNET devices can be set to automatically change "channels" to the clearest available channel to avoid interfering with other devices such as cordless phones and Wi-Fi computer networks. As part of an infiNET network, every infiNET device functions as a repeater while maintaining its ability to receive and transmit network data over the wireless network. Adding more infiNET devices or repeaters to the network effectively increases the range, strength, and reliability of the network. Multiple gateways can be connected via Cresnet to one 2-Series control system. Specifications The table below is a summary of specifications for the C2N-MNETGW. Specifications of the C2N-MNETGW SPECIFICATION Cresnet Power Usage Default Network ID Operating Frequency RF Output Power Operating Ranges¹ Typical Distance Indoors (without repeater device) Maximum Distance Outdoors Available Channels DETAILS 3 Watts (24VDC @ 0.125A) 0F 2400 MHz to 2483.6 MHz (802.15.4 compliant) 10 mW 150 ft 250 ft (subject to site-specific conditions) 16 (numbered 11 through 26 per 802.15.4) (continued on following page) Operations Guide - DOC. 6317 infiNETTM Gateway/Transceiver: C2N-MNETGW · 3 InfiNETTM Gateway/Transceiver Crestron C2N-MNETGW Specifications of the C2N-MNETGW (continued) SPECIFICATION Default RF Channel Antenna (included) Type Antenna Connector 2-Series Control System Update File2,3 C2N-MNETGW firmware Dimensions (without included antenna) Weight 1 DETAILS 26 Dipole Antenna Reverse SMA with Female Connector Version 3.154 or later C2N-MNETGW.v1.10.075.upg or later Width: 2.47 in (6.28 cm) Height: 1.24 in (3.15 cm) Depth: 3.88 in (9.85 cm) 8.3 oz (1.15 kg) The location of the transceiver and the orientation of the antenna are important factors in the RF performance. With the unit located outside of any metal enclosures, the antenna can be adjusted to achieve the best range. The range is dependent on its placement and the building in which it is used. The construction of the building, obstructions, and RF interference from other devices are factors determining the effective range of the unit. To prevent unit-to-unit RF interference, multiple transceivers operating at the same frequencies should not be installed within three to five feet of each other. The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems. 2 3 NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). Physical Description The C2N-MNETGW, shown in the following diagrams, is housed in a black enclosure. Six light-emitting diodes (LEDs) on the front of the unit indicate the unit's operating status. The RF antenna is not shown in the line drawing for clarity. A 4-position terminal block connector plug is provided to connect to other Cresnet system devices. A pushbutton for setting the network ID and a pushbutton for activating the Acquire mode 4 · infiNETTM Gateway/Transceiver: C2N-MNETGW Operations Guide - DOC. 6317 Crestron C2N-MNETGW infiNETTM Gateway/Transceiver are recessed below the front of the enclosure. There are four rubber feet on the base of the unit for stability and to prevent slippage. Physical Views of C2N-MNETGW Ports The C2N-MNETGW has two ports. Refer to the diagrams and descriptions that follow. NET This 4-position terminal block connector is used to connect the C2N-MNETGW to the Cresnet network. Data and power for the C2N-MNETGW are provided via the connection. Refer to "Network Wiring" on page 8. ANTENNA This antenna port is used to connect the included dipole antenna. The included antenna can be oriented for optimum reception. For information of obtaining optimum reception, refer to "Appendix B: Optimum RF Reception Guidelines" on page 39. NOTE: Only the included antenna should be used. Operations Guide - DOC. 6317 infiNETTM Gateway/Transceiver: C2N-MNETGW · 5 InfiNETTM Gateway/Transceiver Indicators Crestron C2N-MNETGW The C2N-MNETGW indicators are described in the following paragraphs. PWR (Power) This LED illuminates when 24 VDC is supplied to the C2N-MNETGW via the NET port. NET This LED illuminates when communication between the control system and the C2N-MNETGW (over Cresnet) is established (the unit is polled on the network). Illumination indicates that the SIMPL Windows program currently loaded has a network device defined at the same Net ID as the C2N-MNETGW. RXD This LED illuminates when the C2N-MNETGW is receiving data from wireless devices on the infiNET network. TXD This LED illuminates when the C2N-MNETGW is transmitting data to wireless devices on the infiNET network. ACQUIRE LED & Pushbutton The ACQUIRE pushbutton and its associated LED are used to configure the wireless network. Refer to "Configuring the infiNET Network" on page 12. SETUP LED and Pushbutton The C2N-MNETGW is TSID ready. The SETUP pushbutton and its associated LED are used for setting up the unit's network ID during the initial configuration of a Cresnet system or when the device is being added/replaced. Refer to "Identity Code" on page 10 for detailed information. 6 · infiNETTM Gateway/Transceiver: C2N-MNETGW Operations Guide - DOC. 6317 Crestron C2N-MNETGW infiNETTM Gateway/Transceiver Industry Compliance As of the date of manufacture, the C2N-MNETGW has been tested and found to comply with specifications for CE ...