Crestron MC2E 2-Series Professional Media Controller Operations Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2003 Crestron Electronics, Inc. Crestron MC2E 2-Series Professional Media Controller Contents 2-Series Professional Media Controller: MC2E 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications .............................................................................................................. 2 Physical Description.................................................................................................... 3 Memory ....................................................................................................................... 9 Industry Compliance ................................................................................................. 11 Setup ........................................................................................................................................ 11 Rack Mounting .......................................................................................................... 11 Bussing Strip Installation .......................................................................................... 12 Network Wiring......................................................................................................... 13 Hardware Hookup ..................................................................................................... 14 Power Supply ............................................................................................................ 15 Establishing Communication with the MC2E ........................................................... 15 Troubleshooting Communications ............................................................................ 18 Compiling and Uploading a Program to the Control System .................................... 19 Uploading Web pages to the MC2E .......................................................................... 20 Uploading Touchpanel Projects via the MC2E ......................................................... 21 Updating the Operating System................................................................................. 22 Advanced Console Commands.................................................................................. 22 Switching Between Master and Slave Mode ............................................................. 23 Programming the MC2E.......................................................................................................... 24 Programming with the Crestron AppBuilder............................................................. 25 Programming with SIMPL Windows ........................................................................ 25 Problem Solving ...................................................................................................................... 35 Troubleshooting......................................................................................................... 35 Further Inquiries ........................................................................................................ 38 Firmware Upgrades ................................................................................................... 38 Future Updates .......................................................................................................... 39 Software License Agreement................................................................................................... 40 Return and Warranty Policies .................................................................................................. 42 Merchandise Returns / Repair Service ...................................................................... 42 CRESTRON Limited Warranty................................................................................. 42 Operations Guide ­ DOC. 6142 Contents · i Crestron MC2E 2-Series Professional Media Controller 2-Series Professional Media Controller: MC2E Introduction Features and Functions The Crestron® 2-Series Professional Media Controller (MC2E) is designed for smaller home and commercial systems. The MC2E provides connectivity for communication and control of Cresnet, IP and third party devices. It provides LAN and Web access through its built-in 10/100 BaseT Ethernet port, which supports static IP addressing and full-duplex TCP/IP and UDP/IP protocols. With speed, power, and memory, the 2-Series control systems are ideal for enhanced applications like media help desks, videoconferencing, distance learning, and entertainment facilities. Functional Summary Control: · · · · · · · · · · · · · 257 MIPS processor 36 MB of built-in memory (refer to page 10) Four IR/serial ports Two RS-232/422/485 communication ports Four isolated relay ports Four I/O ports One IR receiver port for use with CNXRMIRD One Cresnet port 10/100 Ethernet port Static IP addressing Built-in web server POP3 e-mail server for sending e-mail Full compatibility with all Crestron e-Control® power applications Internet: As with all of the Crestron 2-Series control processors, the 2-Series control engine is a solutions-driven control technology that is at the very heart of the MC2E. The breakthrough 2-Series control engine is based on the 257 MIPS, 32-bit Motorola 5407 ColdFire processor. The 2-Series operating system is vastly upgraded from the Crestron X-generation products, yet compatible with existing Crestron software and programming. A key feature is the new Crestron Compiler, which allows any existing Crestron SIMPL Windows control program to be easily recompiled for the Operations Guide ­ DOC. 6142 2-Series Professional Media Controller: MC2E · 1 2-Series Professional Media Controller Crestron MC2E 2-Series. The real-time, preemptive multi-tasking/multi-threaded operating system offers a file system that supports long file names. The enhanced SIMPL+® instruction set is also fully compatible with existing Crestron SIMPL Windows and SIMPL+ programs. The MC2E has the capability to operate as a standalone 2-Series control system or as a Cresnet device as part of a 2-Series control system. Master Mode In master mode, the MC2E is a standalone 2-Series control system that can control IR, serial, Cresnet or Ethernet devices. Slave Mode In slave mode, the MC2E operates as a Cresnet device as part of a 2-series control system. For example, the MC2E can be part of a control system that includes IR, serial, Cresnet and Ethernet devices, with touchpanels that operate the MC2E through another 2-Series control system. For more information on slave mode, refer to "Switching Between Master and Slave Mode" on page 23. NOTE: The MC2E can only be controlled by a 2-Series control system. Specifications Specifications for the MC2E are given in the following table. MC2E Specifications SPECIFICATION CPU Processor Speed Memory Ports/Connectors NET COMPUTER INFRARED ­ SERIAL OUTPUT IR INPUT I/O RELAY OUTPUT LAN COM (A & B) 24VDC Reset Buttons HW-R SW-R 2 DETAILS 32-Bit Motorola 5407 ColdFire Processor 257 MIPS (Dhrystone 2.1 Benchmark) 36MB (4MB flash, 32MB SDRAM, 256KB NVRAM) 1 ® 1 ­ Cresnet 4-wire interface (Expandable via Cresnet Poll Accelerator) via 4-position Cresnet connector 1 ­ DB9F PC interface (refer to "Establishing Communication with the MC2E" page 15) 4 ­ Simultaneous one-way IR or serial output via 8-position mini-connector 1 ­ IR input for RC5 codes from CNXRMIRD via 3-position mini-connector 4 ­ Programmable digital/analog inputs & digital outputs via 5position mini connector 4 ­ Normally open, isolated relays (MOV suppression) via 8position mini-connector 1 ­ RJ45 10/100 BaseT Ethernet port 2 ­ DB9 bidirectional serial ports (RS-232, -422, -485) All Cresnet Poll Accelerator ready 1 ­Female receptacle for external power pack. Initiates system hardware reset System restart with or without program 3 (continued on next page) 2 · 2-Series Professional Media Controller: MC2E Operations Guide - DOC. 6142 Crestron MC2E 2-Series Professional Media Controller MC2E Specifications (continued) SPECIFICATION Power Requirements DETAILS 10 Watts (0.21 Amp @ 24 VDC) (Power supply PW-2410RU included) Available Cresnet Power = 14 Watts 3 Network Power Fuse Rating Environmental Temperature Environmental Humidity Dimensions & Weight Internal 2A self-resetting fuse 41° to 113°F (5° to 45°C) 4 10% to 90% RH (non-condensing) Height: Width: Depth: 1.7 in (4.32 cm) 19.0 in (48.26 cm) ­ with ears 17.03 in (43.24 cm) ­ without ears 8.5 in (21.59 cm) 1. 2. 3. 4. Weight: 4.3 lbs (2.0 kg) For more information on system memory usage, refer to "Memory" on page 9. For more information on controls, ports, and indicators, refer to "Physical Description" after these footnotes. For information on power source, refer to "Power Supply" on page 15. Heat-sensitive device--resets within approximately 30 seconds after powering down and removing overload condition. Physical Description The MC2E is housed in a black enclosure with labeling on the front and rear panels. The front panel includes standard LEDs and two reset buttons. All connections to the unit are made through the rear panel. Refer to the following illustrations. MC2E Front Panel MC2E Rear Panel The rear panel of the MC2E is shown in the following diagram. The MC2E contains four one-way IR/serial ports, one IR input, four I/O ports, four relay ports, two COM ports, a single RS-232 computer port, a network connector, an Ethernet port and a Operations Guide ­ DOC. 6142 2-Series Professional Media Controller: MC2E · 3 2-Series Professional Media Controller Crestron MC2E 24VDC male receptacle for power supplied through an external power pack (included). The MC2E can be placed in a rack (with included mounting ears) or on a table with the supplied rubber feet. Refer to "Rack Mounting" on page 11 for more information. Physical Views of the MC2E Professional Media Controller 8.50 in (21.59 cm) 17.03 in (43.24 cm) 1.70 in (4.32 cm) Controls and Indicators The MC2E front panel indicators and controls are described below. PWR (Power) This LED illuminates when the unit is connected to and receives 24 VDC power from an external power pack or the Cresnet NET connector. NET This LED illuminates when the central processing unit is processing or communicating with Cresnet devices (i.e., button pressed at Cresnet panel or data received from Cresnet panel). HW-R Pressing this button initiates system hardware reset. (Same effect as disconnecting and reconnecting power.) SW-R Pressing this button in combination with the HW-R button performs a system restart without loading the program (refer to "Troubleshooting Communications" on page 18). Pressing it alone while the system is running restarts the program without rebooting the processor. 4 · 2-Series Professional Media Controller: MC2E Operations Guide - DOC. 6142 Crestron MC2E ERR 2-Series Professional Media Controller This LED illuminates when an error condition is detected. This may be the result of hardware or software failure, or a programming error. To determine the actual error condition, examine the message available through the Crestron Viewport command Functions | 2-Series | Error Log. LNK (LAN) This LED illuminates when there is a connection to the rear panel LAN port. ACT (LAN) This LED illuminates when there is communication (activity) at the rear panel LAN port with an Ethernet network. Ports The MC2E rear panel ports are illustrated and described below. NOTE: Interface connectors for the NET, Infrared-Serial, I/O, and Relay Output ports are provided with the MC2E. IR SERIAL OUT A B C D IR SERIAL OUT S GSGSGS G This connector provides four ports for IR TTL level or serial interface. Each output is labeled S (signal) and G (ground). Infrared output is rated up to 1.2 MHz, at data rates up to 115K. An individual UART on each port allow simultaneous firing of all ports. Serial protocols include one-way RS-232. NOTE: Transmission levels on the infrared ­ serial output connectors are in the 0 to +5VDC range, which may not be compatible with all RS-232 devices. NOTE: A port can be used for either IR or RS-232 communication, not both. IR IN TRS IR IN This connector provides a 3-position mini connector for use with the CNXRMIRD Infrared (IR) Detector. It is used to receive standard RC5 IR codes (such as those transmitted by the Philips Pronto, and many universal remotes) as well as codes from certain devices manuf ...