Crestron ST-1550 & 1550C 1-Way Wireless RF Touchpanels Operations Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Crestron ST-1550 & ST-1550C 1-Way Wireless RF Touchpanels Contents 1-Way Wireless RF Touchpanels: ST-1550 & St-1550C 1 Introduction ............................................................................................................................... 1 Leading Specifications ................................................................................................ 2 Industry Compliance ................................................................................................... 3 Configuring the Touchpanel (Advanced Settings Screen)......................................................... 4 Daylight Savings ......................................................................................................... 5 Power Up On Last Page .............................................................................................. 5 Interface....................................................................................................................... 5 Programming ............................................................................................................................. 6 Programming with the Crestron AppBuilder............................................................... 6 Programming with SIMPLTM Windows ................................................................. 10 Programming with VisionToolsTM Pro-e................................................................... 13 Problem Solving ...................................................................................................................... 17 Troubleshooting......................................................................................................... 17 Further Inquiries ........................................................................................................ 18 Firmware Upgrades ................................................................................................... 18 Future Updates .......................................................................................................... 18 Software License Agreement................................................................................................... 19 Return and Warranty Policies .................................................................................................. 21 Merchandise Returns / Repair Service ...................................................................... 21 CRESTRON Limited Warranty................................................................................. 21 Operations Guide - DOC. 5803A Contents · i Crestron ST-1550 & ST-1550C 1-Way Wireless RF Touchpanels 1-Way Wireless RF Touchpanels: ST-1550 & ST-1550C Introduction This Operations Guide for the 1-Way Wireless RF Touchpanels ST-1550 & ST-1550C (the touchpanel) is intended for authorized CrestronTM Dealer/ Programmers. The guide focuses on the configuration and programming functions that allow you to customize the touchpanel to satisfy the system requirements and to suit the preferences of the end user. The SmarTouch STS Touchpanel User's Operations Guide (latest revision of Doc. 5804) covers operating functions that are typically performed by the end user. The two guides combined provide details of the touchpanel whether it is used in a Crestron CresnetTM control system or as part of a Crestron SmarTouchTM wireless RF control system. Become familiar with the information in the User's Operations Guide, before furnishing it to the end user. NOTE: It is not necessary to provide this Operations Guide to the end user. Operations Guide ­ DOC. 5803A 1-Way Wireless RF Touchpanels: ST-1550 & ST-1550C · 1 1-Way Wireless RF Touchpanels Crestron ST-1550 & ST-1550C Leading Specifications The table below provides a summary of leading specifications for the touchpanels. Leading Specifications of the ST-1550 & ST-1550C Touchpanels SPECIFICATION Power Options ST-BTP (or equivalent) DETAILS Rechargeable NiCad battery pack (included) (Fully charged, 2800 mAh capacity. Operating time 1 depends on usage.) 12VDC, 1.5A, 120VAC Input (included) (P/N PW-1215 or equivalent) 12VDC, 1.5A, 230VAC Input (included with international version touchpanel) (P/N PWI-1215 or equivalent) Docking Station/charger with external power pack (included) 3 10 1 minute for standby 2 minutes for power down AC: Domestic External Adapter AC: International External Adapter ST-DS Default NET ID Default RF ID Default Timeouts Control System Update Files 2, 3, 4 2-Series Control System Update CEN/CN-TVAV Update File CNMSX-AV/Pro Update File CNRACKX/-DP Update File ST-CP Update File RF Specifications Dimensions Version C2-1001.CUZ or later Version 5.10.13V.UPZ or later Version 5.10.11X.UPZ or later Version 5.10.11W.UPZ or later Version 4.01.04S.UPZ or later 1-Way Wireless RF Touchpanel, 433.92 MHz Width: 8.75 in (22.23 cm) Height: 5.70 in (14.48 cm) Depth: 3.33 in (8.45 cm) 5 Weight (without battery pack) Memory Touchscreen Dimensions Touchscreen Resolution Touchscreen LCD 1.85 lb (0.84 kg) 1 MByte flash memory (768 Kbytes available for user programming) Height: 3.550 in (9.017 cm) Width: 4.700 in (11.938 cm) 320 x 240 pixels, 256 colors STN color, dot matrix type for ST-1550C FSTN Transmissive mode, dot matrix type for ST-1550 Touchscreen Illumination Backlit fluorescent Touchscreen Composition Resistive Membrane 1. Battery life is 180 minutes continuous usage with background lighting at full brightness. Actual operating time depends on usage and settings for background brightness and timeouts. 2. The latest versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com). Refer to NOTE after last footnote. 3. Crestron 2-Series control systems include the AV2 with CAGE2, PAC2, PRO2, and RACK2. 4. CNX update files are required for either CNMSX-AV/Pro or CNRACKX/-DP. Filenames for CNX update files have a UPZ extension and ST-CP files are in one EXE or zipped UPZ file. To avoid program problems, make certain you are using the update file with the correct suffix letter (e.g., S, V, W, X). 5. Requires Crestron CNRFGWA 1-Way RF Receiver, or ST-CP SmarTouch Control Processor. NOTE: Crestron software and any files on the website are for Authorized Crestron dealers only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). 2 · 1-Way Wireless RF Touchpanels: ST-1550 & ST-1550C Operations Guide ­ DOC. 5803A Crestron ST-1550 & ST-1550C 1-Way Wireless RF Touchpanels Industry Compliance As of the date of manufacture, this unit has been tested and found to comply with specifications for CE marking and standards per EMC and Radio Communications Compliance Labeling (N11785) NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. The equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Operations Guide ­ DOC. 5803A 1-Way Wireless RF Touchpanels: ST-1550 & ST-1550C · 3 1-Way Wireless RF Touchpanels Crestron ST-1550 & ST-1550C Configuring the Touchpanel (Advanced Settings Screen) Opening Screen for ST-1550 (top) and ST-1550C (bottom) It may be necessary to make adjustments or configure the touchpanel to accommodate the preferences of the end user. Descriptions for preferences and power management settings of the touchpanel are provided in the latest revision of the SmarTouch Touchpanel User's Operations Guide (Doc. 5804). Other configuration options are available through the Advanced Settings screen. To access the Advanced Settings screen, it is necessary to restart the touchpanel. The Opening Screen, shown to the left of this paragraph, appears when a finger is held to the touchscreen for approximately three seconds as power is applied. This screen indicates that you are in "setup mode" and can proceed to configure the touchpanel. Preferences and Settings Menu Remove your finger and touch the Opening Screen again to display the Preferences and Settings Menu, shown to the left of this paragraph. All resources to configure the touchpanel are available from this menu. Advanced Settings Screen The Advanced Settings button from the Preferences and Settings Menu opens the Advanced Settings Screen, shown to the left of this paragraph. The Advanced Settings Screen contains diagnostic buttons (Display EEPROM, Display Touch Data, Firmware, Display Palette (Colorbar for ST-1550), and Self Test). Diagnostic buttons should only be used under supervision of a Crestron technical support representative during telephone support. These options are numeric in nature and their interpretation is beyond the scope of this Operations Guide. This screen also contains special settings buttons (DayLight Savings, Power Up On Last Page, and Interface). Details of the special settings buttons are discussed in the following paragraphs. Touch the RETURN button, located at the bottom of the screen, to display the Preferences and Settings Menu. 4 · 1-Way Wireless RF Touchpanels: ST-1550 & ST-1550C Operations Guide ­ DOC. 5803A Crestron ST-1550 & ST-1550C Daylight Savings Daylight Savings Screen 1-Way Wireless RF Touchpanels To access the Daylight Savings Screen, shown to the left of this paragraph, touch the Daylight Savings button from the Advanced Settings Screen. Two options are available: Set Daylight Savings Time Northern Hemisphere and Set Daylight Savings Time Southern Hemisphere. Each button can be toggled (ON/OFF states). Activating one of these buttons causes the internal real time clock to automatically adjust on the appropriate dates for Daylight Savings Time. An activated button is indicated by the button's background color changing to blue (black for ST-1550). After verifying the setting, touch the RETURN button, located at the bottom of the screen, to display the Advanced Settings Screen. NOTE: If you wish to completely deactivate the Daylight Savings Time feature, verify that both buttons are not activated (both assume a background color of gray). Power Up On Last Page The Power Up On Last Page button lets you specify which screen appears when unit is powered up. When set to ON (indicated by the button's background color changing to blue [black for ST-1550]), the last screen to be displayed reappears and all feedback is restored when the touchpanel is reactivated. When set to OFF (the button's text assumes the same shade as all the other buttons on the screen), the first page of the project appears when the touchpanel is activated. Interface Interface Screen The touchpanel communicates with an ST-CP (for SmarTouch) or other Crestron control system (for Cresnet) via wireless RF (through a CNRFGWA gateway). To do so, the touchpanel Cresnet ID and RF ID settings and those assigned in the control system program must match. To set the Cresnet ID and RF ID, select the Interface button from the Advanced Settings Screen and display the Interface Screen, shown to the left of this paragraph. The CRESNET ID network identity number (NET ID), displayed in the top left corner of the Interface Screen, is only used during screen uploads to the touchpanel, and consists of a two-digit hexadecimal number. "03" is shown as an example in the illustration and happens to be the default. The down and up arrow buttons decrease and increase the NET ID by one, respectively (i.e., 01, 02, 03, . . . FE). The radio frequency identity number (RF ID), displayed in the top right corner of the Interface Screen, is necessary to secure RF communications such t ...