Culligan® Platinum Plus Series Automatic Water Conditioner Owners Guide Thank You And Welcome To Your New World Of Better Living With Culligan Water. The Culligan Platinum Plus Series Water Softeners with Soft-Minder® Meter and Aqua-Sensor® sensing device are tested and certified by WQA against NSF/ANSI Standard 44 for the effective reduction of hardness (calcium and magnesium), barium and radium 226/228 as verified and substantiated by test data. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves is not permitted. If this is your first experience having soft, conditioned water in your home, you'll be amazed at the marvelous difference it makes. We promise that you'll never want to be without it again. Congratulations, too, on selecting one of the "first family" of water conditioners in the prestigious Culligan Platinum Series. With Culligan's many years of knowledge and experience in water treatment, you can be confident that the model you selected has been designed and engineered to provide years of service with a minimum of care and attention. Some localities have corrosive water. A water softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances. If you suspect corrosion, your Culligan Dealer has equipment to control the problem. Sodium Information: Water softeners using sodium chloride for regeneration add sodium to the water. Persons who are on sodium restricted diets should consider the added sodium as part of their overall sodium intake. Attention Culligan Customer: The installation, service and maintenance of this equipment should be rendered by a qualified and trained service technician. Your local independently operated Culligan dealer employs trained service and maintenance personnel who are experienced in the installation, function and repair of Culligan equipment. This publication is written specifically for these individuals and is intended for their use. We encourage Culligan users to learn about Culligan products, but we believe that product knowledge is best obtained by consulting with your Culligan dealer. Untrained individuals who use this manual assume the risk of any resulting property damage or personal injury. i Performance Data Sheets are included in this manual for various Culligan Platinum Plus Series Softener models. Refer to the Performance Data Sheet for your specific softener, as there are slight differences between the models. The softener warranty is located on page 55 of this Owner's Guide. Table of Contents Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 How your Conditioner Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Modes of Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Statistic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Final Start-Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Salt, Supply, Usage and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Care and Cleaning of your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Recommended Preventative Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 To Clean Out the Salt Storage Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Sanitizing Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Things to Check Before you call for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 When and How to Bypass your Water Conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Culligan Platinum Plus Series 10" Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 35 Culligan Platinum Plus Series 10" Water Softener with Aqua-Sensor® Sensing Device PDS . . 36 Culligan Platinum Plus Series 12" Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 37 Culligan Platinum Plus Series 12" Water Softener with Aqua-Sensor® Sensing Device PDS . . 38 Culligan Platinum Plus Series 14" Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 39 Culligan Platinum Plus Series 14" Water Softener with Aqua-Sensor® Sensing Device PDS . . 40 Culligan Platinum Plus Series 16" Water Softener with Soft-Minder® Meter PDS . . . . . . . . . . 41 Culligan Platinum Plus Series 16" Water Softener with Aqua-Sensor® Sensing Device PDS . . 42 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Records and Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 ii Control Valve Overall Conditioner Height Media Tank Design Media Tank Dimensions (Dia x Ht) Salt Storage Tank Dimensions (Dia x Ht) Exchange Media, Type and Quantity Underbedding, Type and Quantity Exchange Capacity @ Salt Dosage Per Recharge Efficiency rated dosage1 Freeboard to Media2 Freeboard to Underbedding3 Salt Storage Capacity Rated Service Flow @ Pressure Drop Total Hardness, Maximum Total Iron, Maximum Hardness to Iron Ratio, Minimum Operating Pressure Operating Pressure (Canada) Operating Temperature Electrical Requirements Electrical Power Consumption, Min/Max Drain Flow, Maximum4 Recharge Time, Average Recharge Water Consumption, Average5 1 2 3 4 5 5 10" Model 1 1/4" 5-cycle Reinforced Thermoplastic 62 in Quadra-Hull® 10 x 54 in 18 x 43 in Cullex® Media, 1.5 ft3 Cullsan® Underbedding, 15 lb 28,210 gr @ 6.0 lb 38,260 gr @ 12.0 lb 45,338 gr @ 18.0 lb 4,702 gr/lb @ 6 lb salt dosage 14.5 in 47.5 in 375 lb 14.9 gpm @ 15 psi 99 gpg 5 ppm 8 gpg to 1 ppm 20-125 psi 20-90 psi 33-120°F 24V/60 Hz 3 Watts/35 Watts 2.0 gpm 85 min 54 gal 12" Model 1 1/4" 5-cycle Reinforced Thermoplastic 60 in Quadra-Hull® 12 x 52 in 18 x 43 in Cullex® Media, 2.0 ft3 Cullsan® Underbedding, 20 lb 31,952 gr @ 7.0 lb 53,438 gr @ 16.0 lb 62,941 gr @ 24.0 lb 4,565 gr/lb @ 7 lb salt dosage 16 in 46 in 375 lb 19.5 gpm @ 15 psi 99 gpg 5 ppm 8 gpg to 1 ppm 20-125 psi 20-90 psi 33-120°F 24V/60 Hz 3 Watts/35 Watts 3.5 gpm 84 min 80 gal 14" Model 1 1/4" 5-cycle Reinforced Thermoplastic 73 in Quadra-Hull® 14 x 65 in 24 x 40 in Cullex® Media, 3.0 ft3 Cullsan® Underbedding, 25 lb 56,420 gr @ 12.0 lb 76,520 gr @ 24.0 lb 90,676 gr @ 36.0 lb 4,702 gr/lb @ 12 lb salt dosage 25 in 59 in 600 lb 20.5 gpm @ 15 psi 99 gpg 5 ppm 8 gpg to 1 ppm 20-125 psi 20-90 psi 33-120°F 24V/60 Hz 3 Watts/35 Watts 5.0 gpm 82 min 181 gal 16" Model 1 1/4" 5-cycle Reinforced Thermoplastic 73 in Quadra-Hull® 16 x 65 in 24 x 40 in Cullex® Media, 4.0 ft3 Cullsan® Underbedding, 30 lb 63,904 gr @ 14.0 lb 106,876 gr @ 32.0 lb 125,885 gr @ 48.0 lb 4,565 gr/lb @ 14 lb salt dosage 25 in 59 in 600 lb 22.9 gpm @ 15 psi 99 gpg 5 ppm 8 gpg to 1 ppm 20-125 psi 20-90 psi 33-120°F 24V/60 Hz 3 Watts/35 Watts 6.0 gpm 96 min 183 gal Performance Specifications The efficiency rated dosage is only valid at the stated salt dosage and maximum service flow rate and is efficiency rated according to NSF/ANSI 44. Measured from top of media to top surface of tank threads. (backwashed and drained). Measured from top of underbedding to top surface of tank threads. Backwash at 120 psi (830 kPa). 10 minute backwash, 6 lb 10" model, 7 lb. 12" model, 12 lb. 14" model or 14 lb. 16" model salt dosage. 1 Introduction Read this Manual First Before you operate the Culligan Platinum Plus Series Water Softening System, read this manual to become familiar with the device and its capabilities. Watch for Special Paragraphs Please read the special paragraphs in this manual. Examples are shown below. Safe Practices Throughout this manual there are paragraphs set off by special headings. Note: Check and comply with your state and local codes. You must follow these guidelines. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be adhered to. Consult your licensed plumber for installation of this system. This system and its installation must comply with state and local regulations. The use of saddle valves is not permitted. Note: Note or Notice is used to emphasize installation, operation or maintenance information which is important, but does not present any hazard. Example: Note: The nipple must extend no more than 1 inch above the cover plate. Caution! Caution is used when failure to follow directions could result in damage to equipment or property. Example: Caution! Disassembly while under water pressure can result in flooding. WARNING! Warning is used to indicate a hazard which could cause injury or death if ignored. Example: Warning! Electrical Shock Hazard! Unplug the unit before removing the cover or accessing any internal control parts. Serial Numbers The control valve serial number is located on the back of the timer case. The media tank serial number is located on the top surface of the tank. Note: Do not remove or destroy the serial number. It must be referenced on request for warranty repair or replacement. This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this publication. Products manufactured and marked by Culligan International Company (Culligan) and its affiliates are protected by patents issued or pending in the United States and other countries. Culligan reserves the right to change the specifications referred to in this literature at any time, without prior notice. Culligan, Aqua-Sensor, Tripl-Hull, Flo-Pak and Soft-Minder are trademarks of Culligan International Company or its affiliates. 2 It's All So Easy, So Economical, So Efficient, So Enjoyable! Kind To Skin And Complexion Soft water will help prevent red, itchy or dry skin because there are no hardness impurities to cause soreness, no soap curd to coat the skin. Shaving is easier, smoother - either with blade or electric shaver. Bathing And Showering You'll use far less soap with conditioned water. Use your soap very sparingly - not as you did before soft water. Just a quick rinse removes all lather, leaving your skin pleasantly smooth and silky - because now it's free of sticky soap curd and film. Saves Washing Costs. Helps Control Environmental Pollution Soft water washes whiter and cleaner with less soap or detergent. Because the hardness impurities are removed, your soap can concentrate solely on washing. People usually find that they can reduce the amount of soap they use substantially. If you normally used a cup per wash load with hard water, try using only 1/3 cup depending on the size of your wash load and the degree of soil. Different amounts are required, but you can use less with softened water. An added bonus is the fact that your washable fabrics will last longer. Super Hair Conditioning Soft water is great for scalp and hair care. No insoluble deposits are formed. Hair is shinier, softer, more manageable. Reduce the amount of shampoo you have normally used. Dishes Are A Delight Washed by hand or in a dishwasher, glassware, dishes and silver wash cleaner, easier. Follow your dishwasher manufacturer's instructions. Soft water promotes sanitation because no greasy hard water film can form to collect or harbor bacteria. Easier Housekeeping, Gleaming Fixtures You'll be amazed at the marvelous difference. Just a swish of the cloth, and the bathtub or shower and fixtures are clean and sparkling. Imagine, no scouring! No hard water scum to cause rings, streaks, spots and stains. To keep their gleaming luster, simply wipe fixtures with a towel after use. Formica, tile, walls, floors, woodwork sur ...