User manual D-LINK DCS-6620

DCS-6620 User's Manual Table of Contents Table of Contents Contents of Package .......................................................................................3 Minimum System Requirements......................................................................3 Introduction ......................................................................................................4 Features and Benefits .....................................................................................4 Connections.....................................................................................................6 Hardware Installation .......................................................................................9 Installation Wizard .........................................................................................10 Installation Wizard Screen .............................................................................15 Enabling UPnPTM for Windows® XP ...............................................................18 Installing IP surveillance Software .................................................................22 Testing the DCS-6620 .....................................................................................26 Security .........................................................................................................27 Using and Configuring the DCS-6620 with a Router ......................................28 Using the DCS-6620 with an Internet Browser ................................................34 Record Snapshots to your FTP server with Motion Detection .......................63 Using IP surveillance Software ......................................................................67 Installing IP surveillance Software .....................................................67 Launcher............................................................................................72 Monitor Program ................................................................................75 Scheduling .......................................................................................100 Playback Program ...........................................................................108 Schedule Video Recording with Motion Detection .......................................123 Appendix......................................................................................................126 Frequently Asked Questions ............................................................126 How to PING Your IP Address .........................................................129 Reset and Restore ..........................................................................131 External I/O Port ..............................................................................131 Technical Specifications...................................................................135 Contacting Technical Support ......................................................................137 Time Zone Table ..........................................................................................138 Warranty ......................................................................................................140 Registration .................................................................................................143 D-Link Systems, Inc. 2 DCS-6620 User's Manual Package Contents Package Contents D-Link SECURICAM DCS-6620 PTZ Internet Camera Remote Control 12V AC Power Adapter A/V Cables Category 5 Ethernet Cable Camera Stand Quick Installation Guide Installation software and manual on CD If any of the above items are missing, please contact your reseller. Note: Using a power supply with a different voltage than the one included with the DCS-6620 will cause damage and void the warranty for this product. Minimum System Requirements Internet Explorer 6.0 or above CPU: Pentium 4, 2.0GHz plus processor Memory Size: 128MB or above 32MB AGP Video Card D-Link Systems, Inc. 3 DCS-6620 User's Manual Introduction Introduction The D-Link SECURICAM Network DCS-6620 PTZ (Pan, Tilt, and Zoom) Internet Camera is a full featured surveillance system that connects to an Ethernet, Fast Ethernet or broadband Internet connection to provide remote high-quality 2-Way Full Duplex audio, and 10x optical and 10x digital zoom1 for greater clarity and detail from your recordings.The DCS-6620 is the latest product added to the D-Link SECURICAM Network line. The DCS-6620 PTZ Internet Camera differs from a conventional PC Camera because it is a stand-alone system with a built-in CPU and Web server, capable of solving demanding security and home/office monitoring needs. The PTZ Internet Camera can be accessed remotely, and controlled, from any PC or notebook computer over the Internet from anywhere in the world. Simple installation procedures, along with the built-in Web-based interface offers easy integration to your network environments. Features and Benefits The SECURICAM Network DCS-6620 PTZ Internet Camera is a stand-alone system requiring no special hardware or software such as PC frame grabber cards. For remote viewing, all that is required is a computer with Internet Explorer Web browser (version 6.x or above). Just plug in the camera and monitor the site from your PTZ Internet Camera with a valid IP Address. Motorized Pan and Tilt Operation The DCS-6620 has a pan and tilt function that can expand your viewing area to cover a wide 270o angle side-to-side and a 90o angle up and down. This can be controlled with a PC from any location or locally using the included infrared remote control. CCD Sensor The DCS-6620 comes standard with a high quality CCD sensor that is superior to a CMOS type sensor. The variable focus glass lens will facilitate the use of the DCS-6620 providing crystal clear and sharp images. You can view up to 30 frames2 per second of live motion video with 380 TV lines of resolution. Broad Range of Applications With today's high-speed Internet services, the PTZ Internet Camera can provide the ideal solution for live video images and audio over the Intranet and Internet for remote monitoring. The DCS-6620 allows remote access from your Internet Explorer Web browser for live image viewing with audio, and allows the administrator to manage and control the PTZ Internet Camera anytime and anywhere in the world. Apply the Internet Camera to monitor various objects and places such as homes, offices, banks, hospitals, child-care centers, amusement parks and other varieties of industrial and public monitoring. The PTZ Internet Camera can also be used for intruder detection with its motion-detection mode, capture still images and video images for archiving, and many more applications such as sending images to an FTP server or configuring for E-mail alerts. The DCS-6620 features 2-way Full-Duplex audio with a built-in microphone that lets you remotely monitor and record audio with your video. With the addition of optional speakers (not included), you can have 2-way Full-Duplex audio communication with the people you are viewing. The DCS-6620 also features 10x optical and digital zoom for closer viewing. 1 2 10x digital zoom enlarges an image by magnifying the pixels in a selected portion of the image by 10 times. Actual frame rate will vary due to network traffic, compression rate, frame rate, and lighting. D-Link Systems, Inc. 4 DCS-6620 User's Manual Features & Benefits Supports a Variety of Protocols In addition, the DCS-6620 supports a variety of platforms including FTP, SMTP, NTP, and HTTP. The camera also supports UPnP and DDNS. DDNS allows the camera to use an easier to remember naming format rather than an IP address. UPnP will allow users of Windows® XP to install the camera with the click of a mouse. A/V Output The SECURICAM Network DCS-6620 comes with an A/V output allowing you to connect to your TV for local viewing. The DCS-6620 can also be connected directly to your VCR to record activities. Web Configuration Using the Internet Explorer Web browser, administrators can configure and manage the PTZ Internet Camera directly from its own Web page via the Intranet or the Internet. Up to 20 user names and passwords are permitted, with privilege settings controlled by the administrator. Powerful Surveillance and Remote Monitoring Utility The powerful IP surveillance software application assigns an administrator with a pre-defined user ID and password who can modify the PTZ Internet Camera settings from the remote site via the Intranet or the Internet. Administrators are allowed to monitor the image, record the image to a hard drive, and take snapshots. Connection to External Devices Supporting auxiliary Input/Output connectors, you can connect the PTZ Internet Camera to a variety of external devices such as IR-sensors, switches and alarm relays. Combined with programmable alarming equipments, you can develop a variety of security applications that are triggered on alarm-based events. The PTZ Internet Camera provides an industry standard in/out external connector for connectivity. Internal/External Microphone The SECURICAM Network DCS-6620 allows you to monitor video as well as audio through the web browser. You have the option of using the DCS-6620's integrated microphone or your own external microphone using the connection located at the rear of the unit. Note: Use of audio or video equipment for recording the image or voice of a person without their knowledge and consent is prohibited in certain states or jurisdictions. Nothing herein represents a warranty or representation that the D-Link product provided herein is suitable for the end-user's intended use under the applicable laws of his or her state. D-Link disclaims any liability whatsoever for any end-user use of the D-Link product, which fails to comply with applicable state, local, or federal laws. D-Link Systems, Inc. 5 DCS-6620 User's Manual Connections Connections Microphone Connector Ethernet 10/100 RJ45 socket External I/O Port A/V Out Connector Power Cord socket Ethernet 10/100 RJ45 socket The DCS-6620 back panel features an RJ-45 connector for connections to 10Base-T Ethernet cabling or 100Base-TX Fast Ethernet cabling. This network port supports the NWay protocol, allowing the PTZ Internet Camera to automatically detect or negotiate the transmission speed of the network. The Ethernet cable included with the DCS-6620 PTZ Internet Camera is a Category 5 "straight through" cable. This is the recommended cable type when the camera is connected to a 100Mbps Fast Ethernet network router, hub or switch. Power Cord socket The DC power input connector is located on the DCS-6620 PTZ Internet Camera's back panel and is labeled 12V with a single socket to supply power to the PTZ Internet Camera. Microphone The DCS-6620 PTZ Internet Camera has an internal microphone. However, you have the option of using an external microphone by plugging it into the microphone connector. A/V Out Plug the included A/V cable into the A/V out connector to use the DCS-6620 with a television or VCR. D-Link Systems, Inc. 6 DCS-6620 User's Manual Connections External I/O Port The DCS-6620 provides a terminal block with two pairs of connectors situated on the back panel. One pair is for input and the other is for output. The External I/O Port provides the physical interface to send, and receive, digital signals to a variety of external alarm devices. Please refer to the appendix in this manual for detailed information (page 131). Bottom Panel Socket for stand Attachment socket for the Camera Stand Located on the bottom panel of the DCS-6620, the socket is used to connect the camera stand to the PTZ Internet Camera by attaching the screw head on the camera stand to the PTZ Internet Camera. D-Link Systems, Inc. 7 DCS-6620 User's Manual Connections Infrared Remote Control Included with the DCS-6620 is an infrared remote control. You have the option of controlling the camera via the Pan/Tilt/Zoom Controls using the IP surveillance software, Internet Explorer, or via the infrared remote. To use the remote, make sure that IR Control is enabled on the Camera Control page in the Configuration Menu under Advanced. Please refer to the section titled "Using the DCS-6620 with an Internet Browser" in this manual for more information. Arrows Home Zoom In Auto-Pan Auto-Patrol Stop Zoom Out Center Arrows: Home: Zoom In: Zoom Out: Auto-Patrol: Auto-Pan: Center: Stop: Use the Up, Down, Left and Right arrows to tilt/navigate the camera lens. Returns the camera lens to the set home position. Zooms in to display a specific area. Zooms out to display a larger area. Enables the Auto-Patrol function. Pans the camera one full cycle. Centers the camera lens. Stops the movement of the camera during pan. D-Link Systems, Inc. 8 DCS-6620 User's Manual Hardware Installation Hardware Installation 1 Connect an Ethernet cable Connect an Ethernet cable to the network cable connector located on the DCS-6620's back panel and attach it to the network. 2 Attach the external power supply Attach the external power supply to the DC power input connector located on the DCS-6620's back panel labeled 12V and connect the other end to your wall outlet. Power LED LED stands for Light-Emitting Diode. The Power LED is positioned in the center of the PTZ Internet Camera base. As soon as the power adapter is connected to the PTZ Internet Camera, the power and the activity LED will flash red and green several times. The DCS-6620 is conducting a self-test. Upon passing the self-test, the red LED will be solid and the green LED will start to blink to indicate a good connection to an Ethernet port. If you are directly connected to the camera via a crossover cable, the light may cycle on and off and your computer may show an intermittent loss of connectivity. This is normal until you have configured your PTZ Internet Camera. The absence of a blinking green LED indicates no connection has been made. Attaching the PTZ Internet Camera to the Camera Stand The PTZ Internet Camera comes with a camera stand and a swivel ball screw head that can be attached to the PTZ Internet Camera bottom socket cavity. Attach the camera stand to the PTZ Internet Camera and station it for your application. There is a hole located in the base of the camera stand allowing the PTZ Internet Camera to be mounted to the ceiling, or any wall securely. D-Link Systems, Inc. 9 DCS-6620 User's Manual Installation Wizard Installation Wizard After you have successfully completed the hardware installation of the DCS-6620 PTZ Internet Camera, it is necessary to install software to configure and operate the camera. The first step is to install the Installation Wizard program from the CD. Installation Wizard will allow you to configure the PTZ Internet Camera to your network. After the Installation Wizard software program is completed, you will have an operating and controllable PTZ Internet Camera. From your Internet Explorer Web browser you will be able to access the video and sound from the PTZ Internet Camera. The camera has a built-in Web server. This Web server will allow the camera to access the Internet without being attached to a computer and permits users to view the video and audio remotely. However, it is necessary to install the IP surveillance software from the enclosed CD to create a truly powerful surveillance system. The following section will show in detail the launching of the Installation Wizard and installation of the IP surveillance software. Launching the Installation Wizard program Insert the CD that is included with the DCS-6620 PTZ Internet Camera into your computer's CD-ROM. The DCS-6620 installation menu will start up automatically from the CD. If the CD does not start up automatically, (this function may be disabled in the Windows operating system), access the CD from Windows My Computer and click on the autorun.exe program to access the installation menu shown below: Click Install Software D-Link Systems, Inc. 10 DCS-6620 User's Manual Installation Wizard Click Install Wizard Please wait while the InstallShield Wizard prepares to install. Click Next D-Link Systems, Inc. 11 DCS-6620 User's Manual Installation Wizard The InstallShield will install in the following folder. To install into a different folder, click Browse and select another folder. Click Next Select the Program folder that Setup will add program icons to. You may type a new folder name, or select one from the existing folders list. Click Next Please wait while the Installation Wizard is installed. D-Link Systems, Inc. 12 DCS-6620 User's Manual Installation Wizard Installation is now complete. Click Finish To access the Installation Wizard screen, click on the Installation Wizard Icon on your desktop. The opening Installation Wizard screen will appear and show a MAC address of the DCS-6620 and an IP Address (which may or may not be correct depending on what you have your DCS-6620 connected to). If you have a DHCP* server on your network, there will be a valid IP Address displayed here, indicated by a "Yes" under the assigned column. *A DHCP server is a device that supplies IP Addresses to its clients that are on the same network. IMPORTANT: A hardware reset of the PTZ Internet Camera may be required if the Installation Wizard cannot find the camera. To accomplish this reset, lightly insert a paper clip (or a similar sized tool) into the reset hole on the side of the camera (see page 130 for the location of the reset hole). The LED on the front of the camera will begin blinking alternately. When it stops the blinking cycle continue to hold in the reset button for about 10 seconds. D-Link Systems, Inc. 13 DCS-6620 User's Manual Installation Wizard The Installation Wizard will now show a MAC address for the DCS-6620 and an IP address. This IP address may not be correct at this step in the installation until you see "Yes" under the assigned column. The camera is now automatically configured with an IP address consistent to the network it is connected to. Select the MAC address Click on the Link to Selected Devices button For more information regarding the functions of this screen, see the following section titled "Installation Wizard Screen" (page 15). After you click on the Link to Selected Devices button, Installation Wizard will automatically open your Internet browser to the IP Address of the DCS-6620, in this example it is: http://192.168.0.120. Your DCS-6620 may have a different IP Address. If a window appears asking to install a Verisign certificate for authentication Click Yes. This allows the proprietary MPEG-4 video stream to be recognized by Internet Explorer. D-Link Systems, Inc. 14 DCS-6620 User's Manual Installation Wizard Screen After you click "Yes" to the Verisign certificate for authentication, you should see an image from your DCS-6620 PTZ Internet Camera. You have now completed the Setup Wizard and are ready to use your camera! You can also continue to the section titled "Installing IP surveillance Software" (page 22) to install the IP surveillance software before you begin to use the DCS-6620. Installation Wizard Screen The following options are available on the Installation Wizard screen by clicking on the corresponding tab: Search: Add: Click to search for any available cameras to connect to the network. Click to manually add a camera to the network. A window will appear, prompting you to enter the camera's IP address or domain name. A second window will appear, prompting you to enter the port number. Click to remove the selected camera(s) from the network. Click to uncheck all selected cameras. Click to view all of the selected cameras. For each individual camera selected, an individual Internet browser will appear. Remove: Uncheck All: Links to Selected Devices: D-Link Systems, Inc. 15 DCS-6620 User's Manual Installation Wizard Screen Setup On the initial Setup Screen you can configure System and Date/Time settings for each camera. Click Next to configure Network settings for the camera. System Settings: Date/Time Settings: Enter a Camera Name and create an Admin password for the camera. Enter the Date and Time for each camera. These settings can also be configured on the Tools > System screen (page 57) when configuring the camera via a Web browser. Network Settings: Here users can configure the Network Settings for the camera. Enter the IP address, Subnet mask, Default router IP, Primary DNS, and Secondary DNS. Automatically, the option to reset IP address at boot is selected. If you would like to save your IP address settings, make sure to uncheck this box. These settings can also be configured on the Advanced > Network screen (page 39) when configuring the camera via a Web Browser. Click Next and then Apply to save the configured settings. Users can click Previous to modify changes or mistakes. D-Link Systems, Inc. 16 DCS-6620 User's Manual Installation Wizard Screen Upgrade The upgrade window allows users to upload a saved firmware file. If the firmware is older than that currently on the camera, a screen will appear indicating so and prompting the user to confirm the upload. Package This displays information about Information: the firmware and plugin currently installed on the camera. Locate the Allows you to browse to the location Firmware to of the firmware to be uploaded to Upgrade: the camera. Selected This displays the file name of the Package: firmware selected for upload. Reset to Default Click the Reset to Default tab to reset the camera's settings to factory defaults. About Click About to display the current version and date of the Installation Wizard. Exit Click the Exit tab to exit the Installation Wizard screen. D-Link Systems, Inc. 17 DCS-6620 User's Manual TM Enabling UPnPTM for Windows® XP Enabling UPnP for Windows® XP UPnPTM is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. The DCS-6620 is a UPnP enabled PTZ Internet Camera. If your operating system is UPnP enabled, the device will be easier to configure. If you do not want to use the UPnP functionality, it can be disabled by unselecting "Enabled" on the DDNS/UPnP settings page under "Advanced" in the configuration menu. Use the following steps to enable UPnP (Universal Plug and Play) settings only if you are running Windows XP. If you are running Windows 2000, UPnP is not available. Go to Start >Settings. Click Control Panel Click Add or Remove Programs D-Link Systems, Inc. 18 DCS-6620 User's Manual Enabling UPnPTM for Windows® XP Click Add/Remove Windows Components The following screen will appear: Select Networking Services Click Details Select Universal Plug and Play Click Ok D-Link Systems, Inc. 19 DCS-6620 User's Manual Enabling UPnPTM for Windows® XP Click Next Please wait while Setup configures the components. Click Finish D-Link Systems, Inc. 20 DCS-6620 User's Manual Enabling UPnPTM for Windows® XP To view your DCS-6620 PTZ Internet Camera in an Internet browser, go to your Desktop and click My Network Places. Click My Network Places Click DCS-6620-146 The last three digits (146), represent the fourth octet of your PTZ Internet Camera's IP address (in this example, 198.168.0.146). After you click on the DCS-6620-146 icon, your Internet browser will automatically be opened to the IP Address of the DCS-6620, in this example it is: http://192.168.0.120. Your DCS-6620 may have a different IP Address. D-Link Systems, Inc. 21 DCS-6620 User's Manual Installing IP surveillance Software Installing IP Surveillance Software The IP surveillance Software on the CD included with the DCS-6620 PTZ Internet Camera converts the DCS-6620 into a powerful, yet flexible, surveillance system for home or business, with the following features: Real-time Monitoring Video and Audio Recording to hard disk High quality video High compression ratio Maximum of 16 cameras with different monitor layouts Smart playback Triggered event browsing Fast database searching Configurable automated alarms Account password protection Scheduled recording for each camera AVI file export Motion detection for each camera To install the IP surveillance software, click on Install IP surveillance Software on the CD included with the PTZ Internet Camera. The Welcome screen appears: Click Next D-Link Systems, Inc. 22 DCS-6620 User's Manual Installing IP surveillance Software Click Yes Please read the Software Licensing Agreement and click yes if you wish to accept the agreement. Click "No" to exit the installation. Click Next Enter your name and company information and then click "Next". D-Link Systems, Inc. 23 DCS-6620 User's Manual Installing IP surveillance Software Select the destination directory. Click Next Select the program folder the software will be installed into. Click Next D-Link Systems, Inc. 24 DCS-6620 User's Manual Installing IP surveillance Software Click Next Click Finish The installation is complete. D-Link Systems, Inc. 25 DCS-6620 User's Manual Testing the DCS-6620 Testing the DCS-6620 Open your Internet browser and type in the IP address of the DCS-6620. In this example the address is: http://192.168.0.120 (your DCS-6620 may have a different IP address based on what you found with the Installation Wizard program). The window in the center of your browser is the camera image window. You should now see a video image and hear the audio over your computer speakers from the DCS-6620. If you are having problems please consult the FAQ section of this manual (page 126). D-Link Systems, Inc. 26 DCS-6620 User's Manual Security Security At this point it is highly recommended that you click on the Configuration button on the Home screen, and then the Tools tab to bring you to the Admin screen. Enter a password for security purposes. To ensure the highest security and prevent unauthorized use of the PTZ Internet Camera, the Administrator has the exclusive privilege to access the System Administration settings to allow users entry and authorize privileges for all users. The PTZ Internet Camera supports multi-level password protection/access to the PTZ Internet Camera that can be restricted to defined users who have a User Name and User Password, which is assigned by the Administrator. The Administrator can release a public user name and password so that when remote users access the PTZ Internet Camera they will have the right to view the image transmitted by the PTZ Internet Camera. When the PTZ Internet Camera is used for the first time, it is highly recommended that the Administrator set the Administrator Password to constrain user access to the PTZ Internet Camera since the Default settings are Null String (no password). Once the Password is defined, only the Administrator has access to the management of the PTZ Internet Camera. This procedure should be done as soon as possible since the security features of the PTZ Internet Camera will not be enabled until the Administrator Password is defined. D-Link Systems, Inc. 27 DCS-6620 User's Manual Using and Configuring the DCS-6620 with a Router Using and Configuring the DCS-6620 with a Router D-Link's DCS-6620 is a versatile and cost effective PTZ Internet Camera offering both video and audio monitoring. It can also serve as a powerful surveillance system in security applications. The DCS-6620 can be used with any wired or wireless router. This section explains how to view the camera from either the Internet or from inside your internal network. Materials Needed: · 1 DCS-6620 PTZ Internet Camera · 1 Ethernet Cable · A Wired or Wireless router such as the D-Link DI-624 Wireless Router · Ethernet based PC for system configuration SETTING UP THE DCS-6620 FOR USE BEHIND A ROUTER Installing a DCS-6620 PTZ Internet Camera on your network is an easy 4-step procedure: Assign a local IP Address to your PTZ Internet Camera View the PTZ Internet Camera Using Your Internet Explorer Web browser Access the Router with Your Web browser Open Virtual Server Ports for Your Router (Enable Remote Viewing) This section is designed to walk you through the setup process for installing your camera behind a router and enable remote video viewing. For the basic setup of the DCS-6620, follow the steps outlined in the Quick Installation Guide. After you have completed the setup of the DCS-6620 outlined in the Quick Installation Guide you will have an operating camera that has an assigned IP Address. Because you are using a router to share the Internet with one or more PCs, the IP Address assigned to the PTZ Internet Camera will be a local IP Address. This allows viewing within your Local Area Network (LAN) until the router is configured to allow remote viewing of the camera over the Internet. Assign a Local IP Address for Your Camera Run the Installation Wizard program from the CD included with the DCS-6620. Follow the steps in the Quick Installation Guide to configure the DCS-6620. The camera will be assigned a local IP Address that allows it to be recognized by the router. D-Link Systems, Inc. 28 DCS-6620 User's Manual Using and Configuring the DCS-6620 with a Router This is the IP Address assigned to your camera. Write it down for later use. 192.168.0.120 is only an example. You will probably have a different IP Address. View the PTZ Internet Camera using your Internet Explorer Web browser Run your Internet Explorer Web browser. In the address bar, type in the IP Address that was assigned to the PTZ Internet Camera by the Installation Wizard program. The DCS-6620 Home Page appears with a window displaying live video from the camera. You are able to view this screen from any PC running Internet Explorer on your LAN. Click on the Configuration button. Viewing the Video on the browser to test the connection Click on the Configuration button on the left side of the display. Scroll to the bottom of the Network Configuration page to display the ports used by HTTP and Streaming audio and video. D-Link Systems, Inc. 29 DCS-6620 User's Manual Using and Configuring the DCS-6620 with a Router These are the port settings for your camera. If necessary, these ports can be changed if they are already in use by other devices (e.g. in a multiple camera environment). Router Set-Up and Installation The following steps generally apply to any router that you have on your network. The D-Link DI-624 is used as an example to clarify the configuration process. Configure the initial settings of the DI-624 by following the steps outlined in the DI-624 Quick Installation Guide. Access Your Router on Your Web Browser If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP Address. `Dynamic' means that your router's WAN IP address can change from time to time depending on your ISP. A dynamic WAN IP Address identifies your router on the public network and allows it to access the Internet. To find out what your router's WAN IP Address is, go to the Status screen on your router and locate the WAN information for your router. As shown on the next page the WAN IP Address will be listed. This will be the address that you will need to type in your web browser to view your camera over the Internet. Be sure to uncheck the Reset IP address at next boot button at the top of the screen after modifying the IP address. Failure to do so will reset the IP address when you restart your computer. D-Link Systems, Inc. 30 DCS-6620 User's Manual Using and Configuring the DCS-6620 with a Router Your WAN IP Address will be listed here. Determine Your Router's IP Address (WAN) Note: Because a dynamic WAN IP can change from time to time depending on your ISP, you may want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address that will not change over time and will be more convenient for you to use to access your camera from a remote location. Open Virtual Server Ports to Enable Remote Image Viewing The firewall security features built into the DI-624 router prevent users from accessing the video from the DCS-6620 over the Internet. The router connects to the Internet over a series of numbered ports. The ports normally used by the DCS-6620 are blocked from access over the Internet. Therefore, these ports need to be made accessible over the Internet. This is accomplished using the Virtual Server function on the DI-624 router. The Virtual Server ports used by the camera must be opened through the router for remote access to your camera. Virtual Server is accessed by clicking on the Advanced tab of the router screen. D-Link Systems, Inc. 31 DCS-6620 User's Manual Using and Configuring the DCS-6620 with a Router Follow these steps to configure your router's Virtual Server settings · · · · · · Click Enabled. Enter a unique name for each entry. Select Both under Protocol Type (TCP and UDP) Enter your camera's local IP Address (e.g., 192.168.0.120 in the example in step on page 29) in the Private IP field. If you are using the default camera port settings, enter 80 in to the Public and Private Port section, click Apply. Scheduling should be set to Always so that the camera images can be accessed at any time. Repeat the above steps adding ports 5002 and 5003 to both the Public and Private Port sections. A check mark appearing before the entry name will indicate that the ports are enabled. Important: Some ISPs block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. Some ISPs block traffic on commonly used ports to conserve bandwidth. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 800. Not all routers are the same, so refer to your user manual for specific instructions on how to open ports. Enter valid ports in the Virtual Server section of your router Please make sure to check the box on this line to enable settings D-Link Systems, Inc. 32 DCS-6620 User's Manual Using and Configuring the DCS-6620 with a Router Viewing Your Camera After all settings have been entered correctly, a PC user inside or outside your network will have access to the camera through the Internet Explorer Web browser. To access the camera from the Internet, type the IP Address of the router given to you by your ISP, followed by a colon, and the port number that you gave your camera (e.g., http://205.163.122.96:83). It is not necessary to enter the colon and port number if you are using the default Web server port 80. To access from a computer on your local (home) network, simply enter the local IP Address of the Camera followed by a colon and the port number (e.g., http://192.168.0.120:83). Viewing the DCS-6620 Remotely D-Link Systems, Inc. 33 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Using the DCS-6620 with an Internet Browser If you are following this manual in the order it is presented, you should now have an operating DCS-6620 PTZ Internet Camera configured with the Installer program. You also have installed the IP surveillance software from the CD. This section of the manual will deal with using the PTZ Internet Camera in two parts: Using the DCS-6620 with an Internet browser and accessing the screens to control and monitor the camera. Using the IP surveillance software with the DCS-6620. Open your Internet Explorer Web browser and enter the IP address for your PTZ Internet Camera. An example address is 192.168.0.120, but your address may differ. D-Link Systems, Inc. 34 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Home Page Screen The image from the DCS-6620 should be visible from the Home page on your computer monitor. To the right of the image are controls that allow you to pan and tilt the camera. Pan and tilt can also be controlled within the image. Clicking on any part of the image will cause the camera to reposition itself so that the point will be the center of the image. Digital On/Digital Off controls the I/O por t functions. Take a Snapshot of the image. Return to home position. Tilt/navigate camera using arrows. Microphone volume Speaker volume Digital Zoom Talk Button Pull down menu: Pan/Tilt Speed: Zoom/Focus Speed: Zoom: Focus: Iris: Auto Pan: Stop: Auto Patrol: Select a preset position to move the camera to. Select the speed at which the camera will pan or tilt. Select the speed at which the camera will zoom or focus. "-" zooms out, and "+" zooms in. "-" controls focus near, and "+" controls focus far. "-" sets the aperture smaller, and "+" sets the aperture bigger. Pans the camera one full cycle. Stops movement of the camera during pan. Enables the Auto Patrol feature, please see page 53. D-Link Systems, Inc. 35 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Home Page Screen (continued) The image from the DCS-6620 should be visible from the Home page on your computer monitor. There are two buttons on the left side of the Home page: Client Settings and Configuration. Click on the Client Settings button to change settings related to the connection. Click Client Settings D-Link Systems, Inc. 36 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Home > Client Settings The following options are available from the Connections settings screen: Media Options Allows the User to determine whether to recieve Video & Audio, Video Only, or Audio Only. Protocol Options The UDP Protocol should be chosen for most users. Generally the client computer will automatically try these protocols in the following order, UDP -> HTTP. After the client connects to the DCS-6620 successfully, the working protocol will be displayed in "Protocol Option". The chosen protocol will be recorded in the user's PC and used for the next connection. If the network environment is changed or users want to let the web browser automatically detect the protocol, select UDP manually and click Save to change the setting and return Home to reconnect with the new setting. UDP Protocol: Offers the highest image and video quality.However, packet losses will diminish image quality when bandwidth becomes restricted. If the network is protected by a firewall and it opens HTTP port (80) only, HTTP protocol must be selected. In this mode, audio is disabled and only video can be viewed. UDP connections will not be available to remote users if all four ports have not been forwarded (as shown on page 32). Only the HTTP port must be forwarded for remote users to make an HTTP connection (video only). HTTP Protocol: Streaming Options Selecting Streaming Video will keep the video connection alive and enable you to see streaming smooth video. Selecting Single JPEG will allow you to see the video in JPEG format. This is done on the client side, where JPEG images get periodically updated from the server according to the "Frame rate" settings. Talk Button Control Style Allows the User to determine whether to "click once and talk" or "push to talk". Click the Home tab to return to the DCS-6620 Home page. D-Link Systems, Inc. 37 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Home > Configuration Click on the Configuration button on the Home page: Click Configuration There are 5 tabs across the top of the Configuration screen. From each tab, different elements of the DCS-6620 can be configured. The Advanced tab is the default screen in Configuration and Network is the default screen under Advanced. Click Network Any changes made to these settings will require the system to restart . Make sure every field is correct before clicking on Apply. D-Link Systems, Inc. 38 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Configuration > Advanced > Network Reset IP Address at next boot Once the DCS-6620 is configured, this box should be unchecked at all times. If the box has been checked and the connection is lost, run Installation Wizard to find the camera's IP address. General Settings IP address: Subnet mask: Default router: Necessary for network identification. Used to determine if the destination is in the same subnet. The default value is "255.255.255.0." The router used to forward frames to destinations in a different subnet. Invalid router settings may cause the failure of transmissions to a different subnet. Primary domain name server that translates names to IP addresses. Secondary domain name server to backup the primary one. Primary DNS: Secondary DNS: SMTP 1st SMTP (mail) server: 1st SMTP account name: 1st SMTP password: 1st recipient e-mail address: 2nd SMTP(mail) server: 2nd SMTP account name: 2nd SMTP password: The domain name or IP address of external mail server. The user name used to log into your e-mail account (e.g. jdoe or jdoe@yourisp.com depending on your ISP). The password used to log into your e-mail account. (The password will appear as dots instead of entered characters.) The e-mail address of recipients for snapshots or a system log file. Multiple recipients must be separated by a semicolon ";" The domain name or IP address of a secondary mail server used only if the primary mail server is unreachable. The user name for the second SMTP server. The password used to log into the second e-mail account. (The password will appear as dots instead of entered characters.) D-Link Systems, Inc. 39 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Configuration > Advanced > Network (continued) 2nd recipient e-mail address: Sender e-mail address: The e-mail address of recipients for the secondary server. The return e-mail address to use if the snapshot or system log e-mail fails to send. (This address should be within the SMTP server's domain for authentication purposes.) FTP Settings Local FTP server port: Can be other than default port 21. If you find that you want to change the port to a port number other than 21, you will need to specify the port when connecting to the FTP server. For example FTP://68.5.1.81:60 (if you are to use port 60 for your FTP server port) The domain name or IP address of the external FTP server. The following user settings must be correctly configured for remote access. The port to access the external FTP server. Granted user name on the external FTP server. Granted password on the external FTP server. Granted folder on the external FTP server. The string must conform to the external FTP server. Some FTP servers cannot accept a preceding slash symbol before the path if there is no virtual path mapping. Refer to the instructions of the external FTP server for details. The folder privilege must be open for upload. If the DCS-6620 is located inside a network that is protected by a firewall, a data connection for FTP may be prohibited. Passive mode FTP can bypass this rule and allow the uploading of snapshots. If the passive mode is selected, the DCS-6620 can automatically attempt to upload in active mode if the external FTP server does not support passive mode. The domain name or IP address of the external FTP server. Note that the 2nd FTP server will only be used if the 1st FTP is unavailable. If image upload to the 1st FTP is successful, no attempts will be made to connect to the 2nd FTP server. The port to access the backup FTP server. 1st FTP server: 1st FTP server port: 1st FTP user name: 1st FTP password: 1st FTP remote folder: 1st FTP passive Mode: 2nd FTP server: 2nd FTP server port: D-Link Systems, Inc. 40 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Configuration > Advanced > Network (continued) 2nd FTP user name: Granted user name on the backup FTP server. 2nd FTP password: 2nd FTP remote folder: 2nd FTP passive Mode: Granted password on the backup FTP server. Granted folder on the backup FTP server. Passive mode setting for the backup FTP server. HTTP Settings HTTP Port: Can be set to other than the default port 80. When the administrator changes the HTTP port of the DCS-6620 (which has an IP address of 192.168.0.120) from 80 to 8080, users must type http://192.168.0.100:8080 in the Web browser bar. Streaming Settings UDP Video channel port: UDP Audio channel port: Can be set to other than the default port 5002 to correspond with the port opened by the firewall. Can be set to other than the default port 5003 to correspond with the port opened by the firewall Click Apply to make changes effective Invalid settings may cause the DCS-6620 to not respond. Change the configuration settings only if necessary. Consult with your network administrator or your Internet Service Provider (ISP) if you do not have the necessary information. If you cannot connect to the camera, refer to page 130 for camera reset and restore factory settings procedures. D-Link Systems, Inc. 41 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Configuration > Advanced > DDNS & UPnP Click the DDNS & UPnP button from the Configuration screen to access DDNS & UPnP settings. Click DDNS & UPnP Dynamic DNS (DDNS) Dynamic DNS (Domain Name Service) is a method of keeping a domain name linked to a changing (dynamic) IP address. With most Cable and DSL connections, you are assigned a dynamic IP address and that address is used only for the duration of that specific connection. With the DCS-6620, you can setup your DDNS service and the DCS-6620 will automatically update your DDNS server every time it receives a different IP address. Depending on the service, this update may take a few hours. D-Link Systems, Inc. 42 DCS-6620 User's Manual Using the DCS-6620 with an Internet Browser Configuration > Advanced > DDNS & UPnP (continued) Enable DDNS: Provider: Host name: Username/E-mail: Password/Key: Click to enable the DDNS function. Select your Dynamic DNS provider from the pull down menu. Enter the host name of the DDNS server. Enter your username or e-mail used to connect to the DDNS server. Enter your password or key used to connect to the DDNS server. UPnP UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. The DCS-6620 is a UPnP enabled PTZ Internet Camera. If your operating system is UPnP enabled, the device will be easier to configure. If you do not want to use the UPnP functionality, it can be disabled by unselecting "Enable UPnP". Click Apply to make changes effective