D-Link DPH-80 IP Phone Manual Version 1.10 Building Networks for People Contents Package Contents ................................................................................3 Introduction............................................................................................4 Features and Benefits ...........................................................................5 Getting Started ......................................................................................6 Using Media Gateway Control Protocol ............................................... 11 Using Session Initiated Protocol ..........................................................35 Using H.323 Protocol ..........................................................................61 DPH-80 New Firmware Download Procedure .....................................87 Configuration Upload and Download ...................................................90 SIP and H.323 Phone Book ................................................................93 Technical Specifications ......................................................................95 Warranty ..............................................................................................97 Registration ......................................................................................100 Contacting Technical Support ............................................................101 2 Package Contents Contents of Package: D-Link DPH-80 IP Phone Handset Handset cord Power adapter (9VDC/ 1A) If any of the above items are missing, please contact your reseller. Operation Requirements: Internet connection (via ISP) Local power outlet RJ-45 Ethernet Cable 3 Introduction The D-Link DPH-80 is a fully featured Ethernet business phone that allows both business and residential customers to benefit from IP Telephony services. It reduces costs by receiving local and long distance voice services and data services over a single network connection. This easy to use IP Phone simply plugs right into the local area network through a standard RJ-45 interface. The DPH-80 utilizes 10/100BASE-TX for Ethernet connectivity and supports telephone network features such as Call Redial. In addition, it provides access to a host of features for business applications, including hold, mute and one-touch dialing. 4 Features and Benefits Designed for versatility and performance, the DPH-80 IP Phone provides the following features: IP address assignment using DHCP (Dynamic Host Configuration Protocol), PPPoE, or static configuration QoS support to ensure voice quality Adaptive jitter buffer for a smooth voice reception DTMF tone generation Lost packet recovery ability for improved voice quality Adjustable speaker/ringer volume control Remote software update support Easy to install One-touch dialing (Note: this feature is not a speakerphone. It allows you to dial a number without using the handset. Once the party you are calling picks up, you must use the handset to talk.) Call hold Last number redial Mute Call transfer Call control protocols: H.323, SIP, MGCP Voice compression: G.711 (A-Law/W-Law), G.723.1, G729A/AB WAN connection: through 10/100 Mpbs Fast Ethernet port H.450 Call transfer/Call on hold (for H.323) 5 Getting Started Overview The D-Link DPH-80 is a low cost, simple to use, and extremely versatile IP phone with the look and feel of a normal PSTN phone. The D-Link IP Phone can operate under any of the three main Internet telephony protocols: Media Gateway Control Protocol (MGCP); Session Initiation Protocol (SIP); and the H.323 protocol. These protocols are used for signaling, maintaining, and tearing down voice calls. The D-Link IP phone allows voice data to be carried over the same path used by your computer for the Internet or Local Area Network (LAN). The D-Link DPH-80 phone is easy to install and supports plug and play features of the IP network. Out of the box, your IP phone will work in any of the abovementioned three protocol infrastructures with minimal configuration. Advanced, customized configuration is easily achieved through a web-browser configuration utility. D-Link IP phones support remote maintenance, allowing software to be upgraded remotely for new features and any bug fixes. The DPH-80 supports a unique remote diagnostic feature to monitor phone functions and performance. Installation The following are steps will install and power-on your DPH-80 IP phone: Connect the RJ-45 Ethernet cable from the DPH-80 to a LAN jack. Plug the power adapter into the appropriate wall outlet. Plug the power adapter plug into the power jack. 6 Getting Started Configuring the IP Address In order to use a Web browser to configure the DPH-80 IP phone, you must make sure the phone has a valid Ethernet connection to a PC or LAN via its Ethernet port. We recommend using a recent version of any widely used browser such as Netscape or Internet Explorer. The browser must have JavaScript enabled. The following illustrations use Windows 2000 and Internet Explorer 5.5. The DPH-80 comes with a default IP address of 10.1.1.80. Make sure that the IP address on your Ethernet card is in the same subnet as the DPH-80. You can do this by changing the IP address of the PC as shown. In Windows, go to Start/Settings/Control Panel/Network and DialUp Connections. Right-click on Local Area Connection (LAN). Click on Properties. 7 Getting Started Configuring the IP Address In the General Tab, click on Internet Protocol (TCP/IP). Click on Properties. 8 Getting Started Configuring the IP Address Click on Use the following IP address, and enter a value in the 10.1.1.xx range. (Do not use the IP address 10.1.1.80; this address is already in use by the DPH-80 as a default address.) Change your IP address on your Ethernet adapter to 10.1.1.x, where x is something other than 80. Make sure the subnet mask and default gateway match the DPH-80. This should allow you to use the Web interface to configure the IP phone. Click OK. Open Internet Explorer. Click on Tools/Internet Options/Connections Click on LAN Settings. 9 Getting Started Configuring the IP Address Make sure Use a proxy server is disabled. Click OK. Loading Factory Defaults If it is required to reset the DPH-80 and start with default configuration parameters, you can do so by pressing `*789*#' while the phone is in the idle state. The phone will restart in a few seconds with the default parameters. The default configuration password is `12345'. The phone's Internet access and calling card information must be configured again before it can be used. Note: Upon pressing `*789*#', the DPH-70 will ask for confirmation. Advance Configuration The DPH-80 is highly versatile and can be configured to operate in any of the three main Internet telephony protocols ­ MCGP, SIP, and H.323. The following sections contain configuration details, instructions for use, and a troubleshooting guide for each protocol. 10 Using Media Gateway Control Protocol (MGCP) Infrastructure Requirements Although the DPH-80 MGCP phone will work in any type of LAN network, a 100mbps, switched network is more suitable for providing good quality voice communications. MGCP phones need a Media Gateway Controller or Call Agent or Notified Entity. To operate properly, the DPH-80 needs a set of IP parameters such as IP address, subnet mask, gateway address, and DNS server address. These parameters can be configured either statically through a browser or dynamically through DHCP or PPPoE. A DHCP or PPPoE server in the local LAN is required to provide these parameters. The D-Link MGCP phone has many configurable parameters. These parameters can be configured through any Java-enabled Internet browser (Netscape 6.2 or above, IE 5.0 or above). If your LAN network has a firewall and NAT, they should support MGCP to make and receive calls from outside your LAN network. A TFTP server is required to support remote software upgrades. Please check with your service provider for further information on upgrading your device. Configuring the MGCP Phone Once you have the above infrastructure in place, you can power up the MGCP phone. The MGCP phone will play the progress tone until it receives a response from Media Gateway Controller. If it does not receive the dial tone within the expected time, the MGCP phone is not configured. However, the MGCP phone is accessible through an Internet browser for configuration. 11 Using Media Gateway Control Protocol (MGCP) Configuring the MGCP Phone Login Page To access the web interface for the D-Link DPH-80: Use a JavaScript-enabled Internet browser (Netscape 6.2 or above, IE 5.0 or above) with the default IP address of the DPH-80 entered in the address box (http://10.1.1.80). The following page will appear. The following two parameters control access to the MGCP phone. The default value for both is"dlink". These values can be changed later using the Change Login Name and Password Page. User Name: This is case-insensitive with a maximum of 20 characters. Password: This is case-insensitive with a maximum of 20 characters. Click Submit. 12 Using Media Gateway Control Protocol (MGCP) Configuring the MGCP Phone Main Configuration Page After logging in, the D-Link DPH-80 phone configuration page is displayed and provides access to the DPH-80. Click on General Configuration. A new page containing information about your system and the DPH-80 will appear. 13 Using Media Gateway Control Protocol (MGCP) General Configuration The items on this window are described below: Firmware Version : This shows the current firmware version of the IP phone. It is updated whenever the MGCP phone software is updated. It cannot be modified. Hardware Version: This shows the current hardware version of the IP phone. It cannot be modified. MAC Address: This shows the MAC address of the board in colonseparated hex form. By default the value is ff:ff:ff:ff:ff:ff, once this value is modified it will be grayed out and cannot be changed. 14 Using Media Gateway Control Protocol (MGCP) General Configuration Country Code: This is a drop-down menu. Select the appropriate country. This field controls the type of tones played by MGCP phone. Obtain IP address using: If static option is selected, then a user-configured IP address, Net Mask, Default gateway, and DNS server address will be used for the phone. If DHCP is selected, then these values will be obtained using DHCP. If the PPPoE is selected and uses the PPP username and password for authentication, the PPPoE obtains an IP address for the phone. Default selection is Static-enabled. Idle Timeout: This is the time interval in seconds of session inactivity after which the PPP session should be terminated. If this is set to 0, then the session will never be terminated. This field is currently grayed out so that it can't be modified. This will allow the PPP session to be on permanently unless the server closes the connection. This field can be activated later to enable a configuration of the timeout value. IP Address: This should have the IP address of the phone in dot-separated IP address form. An illegal IP address won't be allowed for this field. Net Mask: This will have the Net Mask of the network to which the IP phone is connected. It must be in dot-separated form. An illegal IP address mask won't be allowed for this field. Default Gateway: This is the default gateway for the IP phone. An illegal IP address won't be allowed for this field. DNS server Address: This is the IP address of the DNS server, which will respond to the DNS queries from the IP phone. It must be in dotseparated form. An illegal IP address won't be allowed for this field. TFTP Server: This has the IP address of the host where the TFTP server is running. It must be in dot-separated form. An illegal IP address won't be allowed for this field. 15 Using Media Gateway Control Protocol (MGCP) General Configuration Firmware Filename (up to 6 characters): This is the filename of the firmware that you want to download from the TFTP server. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters, and an underscore. Upload Filename (up to 6 characters): This is the filename to upload the configuration parameters from the phone to the TFTP server. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters, and an underscore. Download Filename (up to 6 characters): This is the filename to download the configuration parameters from the TFTP server to the phone. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters, and an underscore. Adaptive Jitter: If this is enabled, then the Jitter Buffer will be adaptive. Otherwise it will use a fixed buffer of a size specified in Maximum Buffer Size. Maximum Buffer Size: If the adaptive jitter is disabled, the phone will use this s ...