Model 400 Owner's Guide Downloaded from: http://www.guardianalarms.net Limited Lifetime Consumer Warranty For a period of one calendar year from the date of purchase of this auto-security device, Directed Electronics, Inc. promises to the ORIGINAL PURCHASER to repair or replace (with a comparable reconditioned model), free of cost, any electronic control module which proves to be defective in workmanship or material under normal use, SO LONG AS THE SYSTEM WAS SOLD, INSTALLED, AND SERVICED BY A PROFESSIONAL AUTO INSTALLER, AND REMAINS IN THE CAR IN WHICH THE SYSTEM WAS ORIGINALLY INSTALLED. If warranty service is necessary you must have a clear copy of your sales receipt containing all of the information shown on the following page. After the first calendar year, from the date of purchase of this auto-security device, Directed Electronics, Inc., promises to the ORIGINAL PURCHASER to repair or replace (with a comparable reconditioned model) any electronic control module which proves to be defective in workmanship or material under normal use FOR A CHARGE OF $45.00, SO LONG AS THE SYSTEM WAS SOLD, INSTALLED, AND SERVICED BY A PROFESSIONAL AUTO INSTALLER, AND REMAINS IN THE CAR IN WHICH THE SYSTEM WAS ORIGINALLY INSTALLED. If warranty service is necessary you must have a clear copy of your sales receipt containing all of the information shown on the following page. This warranty contains the entire agreement relating to warranty and supersedes all previous and contemporaneous representations or understandings, whether written or oral. IN ANY EVENT, DEI IS NOT LIABLE FOR THE THEFT OF THE VEHICLE AND/OR ITS CONTENTS. This warranty is void if the product has been damaged by accident, unreasonable use, neglect, improper service or other causes not arising out of defects in materials or construction. This warranty is nontransferable and does not apply to any unit that has been modified or used in a manner contrary to its intended purpose and does not cover batteries. The unit in question must be returned to the manufacturer, postage prepaid. This warranty does not cover labor costs for the removal, diagnosis, troubleshooting or reinstallation of the unit. For service on an out-of-warranty product a flat rate fee by model is charged. Contact your authorized dealer to obtain the service charge for your unit. These systems are a deterrent against possible theft. Directed Electronics, Inc. is not offering a guarantee or insuring against the theft of the automobile or its contents and disclaims any liability for the theft of the vehicle and/or its contents. Directed Electronics does not authorize any person to create for it any other obligation or liability in connection with this security system. © 2001 Directed Electronics, Inc. i TO THE MAXIMUM EXTENT ALLOWED BY LAW, ANY AND ALL WARRANTIES ARE EXCLUDED BY THE MANUFACTURER AND EACH ENTITY PARTICIPATING IN THE STREAM OF COMMERCE THEREWITH. THIS EXCLUSION INCLUDES BUT IS NOT LIMITED TO THE EXCLUSION OF ANY AND ALL WARRANTY OF MERCHANTABILITY AND/OR ANY AND ALL WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND/OR ANY AND ALL WARRANTY OF NON-INFRINGEMENT OF PATENTS, IN THE UNITED STATES OF AMERICA AND/OR ABROAD. NEITHER THE MANUFACTURER OR ANY ENTITIES CONNECTED THEREWITH SHALL BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, TOWING, REPAIR, REPLACEMENT, DAMAGES FOR LOSS OF TIME, LOSS OF EARNINGS, COMMERCIAL LOSS, LOSS OF ECONOMIC OPPORTUNITY AND THE LIKE. NOTWITHSTANDING THE ABOVE, MANUFACTURER DOES OFFER A LIMITED WARRANTY TO REPLACE OR REPAIR THE CONTROL MODULE AS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty will last or the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. IMPORTANT NOTE: This product warranty is automatically void if its date code or serial number is defaced, missing, or altered. This warranty will not be valid unless you have completed the warranty card and mailed it to Directed Electronics, Inc. within 10 days after purchase to the address listed on the warranty registration card. Make sure you have all of the following information from your dealer: A clear copy of the sales receipt, showing the following: s s s s s s s s s Date of purchase Your full name and address Authorized dealer's company name and address Type of system installed Year, make, model and color of the automobile Automobile license number Vehicle identification number All security options installed on automobile Installation receipts ii © 2001 Directed Electronics, Inc. Table of Contents Limited Lifetime Consumer Warranty . Terms and Conditions. . . . . . . . . . . . . What Is Included . . . . . . . . . . . . . . . . Important Information. . . . . . . . . . . . FCC/ID Notice . . . . . . . . . . Car5ComTM 1 Service Plans . . Fees . . . . . . . . . . . . . . . . Service Activation . . . . . . . Customer Service . . . . . . . . Nationwide Service Coverage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .............................i .............................2 .............................8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 8 9 9 10 10 11 12 12 12 15 Using Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Touch-Tone Phone Operation. . . . . . . . . . . . . . . . . . . . . Web-Based Operation . . . . . . . . . . . . . . . . . . . . . . . . . Car5ComTM Commands When Using a DEI Compatible System Car5ComTM Commands Without a DEI Compatible System . . . Security and Convenience Expansions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . back cover © 2001 Directed Electronics, Inc. 1 Terms and Conditions You should carefully review the following terms and conditions ("Contract") before activating the Car5ComTM services described in this guide. Seaguard Electronics L.L.C. ("Seaguard") is only willing to provide Car5ComTM services to you upon acceptance of these terms and conditions. Activation of Car5ComTM services will signify your agreement to be bound by these terms and conditions. 1. Seaguard agrees to sell to you and you agree to buy from Seaguard the Car5ComTM services described in this Car5ComTM owner's guide ("Services") on the terms and conditions contained in this Contract. The Services will be provided on a national basis. 2. Fees for Services include the following: s s A one-time activation fee of $20.00. An annual fee of $29.95 (Car5Com 1, Plan 1), $49.95 (Car5Com 1, Plan 2), or $99.95 (Car5Com 1, Plan 3), depending on the service plan that you have selected. s All taxes, assessments, tariffs and similar charges imposed by government authorities on Services provided to you ("Taxes"). Fees will be billed in advance to the Visa, MasterCard or American Express account you specify when you activate your Services. In addition, Seaguard has the right to periodically bill you for all messages in excess of the number of messages 2 © 2001 Directed Electronics, Inc. allowed by your Car5Com plan agreement per calendar month. These charges will be billed directly to your credit card on file with Seaguard at a charge equal to 25 cents for each message in excess of the monthly allowable message limit, plus applicable Taxes. 3. The term of this Contract shall commence upon the date Services are activated by you and shall be for a minimum period of one (1) year. This Contract shall automatically be renewed for successive one-year periods unless you notify Seaguard in writing of your desire not to renew, or Seaguard notifies you in writing of its desire not to renew. Such notice must be given at least thirty (30) days prior to the end of any term, extension or renewal term. 4. Annual renewal fees and applicable Taxes shall be automatically billed in advance to the credit card on file with Seaguard. Seaguard reserves the right to modify the annual fee upon any renewal term without notice to you provided such modification is less than or equal to ten percent (10%) of the price for Services for the immediately preceding term. Further, Seaguard reserves the right to bill your credit card without notice to you upon a change in applicable Taxes. 5. If charges are dishonored or rejected by your credit card issuer for any reason, or Seaguard is otherwise unable to process any debit to your credit card account, Seaguard has the right to immediately suspend Services to you without notice until alternative payment arrangements are made. © 2001 Directed Electronics, Inc. 3 6. If you wish to terminate Services, please notify Seaguard's Customer Service Department in writing at 7025 Alamitos Avenue, San Diego, CA 92154. You will not be entitled to a refund for any pre-paid fees for Services charged to your account in the event of cancellation of Services before the end of any annual term. 7. Inquiries regarding Services, such as billing questions or coverage regions, should be directed to Seaguard's Customer Service Department at (619) 528-0100 between 8 a.m. and 5 p.m. (PST) Monday through Friday. 8. Services are not available everywhere and are mainly concentrated in urban areas and along major highways. Services may be temporarily interrupted or curtailed if you travel out of the coverage area or due to facilities modifications, relocations, repairs and similar activities necessary for the proper or improved operation of such Services. Services are also subject to signal limitations depending on interference, topography, building construction and atmospheric conditions. To the extent such limitations occur, Seaguard will not be liable for any resulting interruption in Services or damages. Seaguard shall in no event be liable for interruption or delays in transmission, or errors or defects in transmission, battery failure, or failure to transmit when caused by equipment or electrical failure, acts of God, fire, war, riots, government authorities or other causes beyond Seaguard's control. 4 © 2001 Directed Electronics, Inc. 9. Services are furnished for use only by you or an authorized user. Services may be refused or disconnected without notice in the event that Services are used in a manner that will adversely affect Seaguard's service to others or is otherwise in violation or potentially in violation of any laws, ordinances or FCC rules or regulations. You agree to indemnify Seaguard for any claims arising out of your negligence or misfeasance in connection with the use of Seaguard's facilities, equipment or Services. 10. You are responsible for the security of your security code. To avoid unanticipated charges to your account by unauthorized users, safeguard your security code. Unanticipated charges will not be canceled due to loss of security of your security code. 11. Security codes, paging numbers, capcodes, telephone numbers and any other numbers shall be assigned by Seaguard and you shall not acquire any proprietary interest in any specific number assigned. Seaguard cannot guaranty the assignment or continuance of any particular number, prefix or exchange. Seaguard reserves the right to assign, designate or change such numbers as reasonably necessary in the conduct of its business. 12. Except as may otherwise be provided herein or required by law, Seaguard makes no warranties, express or implied, regarding the Services, including any warranty as to the availability of Services, or any implied warranty or marketability or fitness for a particular purpose, all of which are expressly disclaimed. © 2001 Directed Electronics, Inc. 5 13. Except as may otherwise be provided herein or required by law, neither Seaguard nor any supplier of services to Seaguard shall be liable to you or others for any loss, including interruption of Services, death or bodily injury or damage to real or personal property, damage (including indirect and consequential damages), or expense of any kind caused directly or indirectly by any action or inaction of Seaguard or any supplier of service to Seaguard. 14. The sole liability of Seaguard and any supplier of services to Seaguard to you for interruptions in Services fu ...