820T Owner's Guide Downloaded from: http://www.guardianalarms.net Table of Contents Terms and Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What Is Included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 FCC/ID Notice . . . . . . . . . . . . Service Activation . . . . . . . . . Customer Service . . . . . . . . . . Fees . . . . . . . . . . . . . . . . . . Regional Service Coverage Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 9 9 10 Using Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Touch-Tone Phone Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Car5ComTM Commands When Using a DEI Compatible System . . . . . . . . . . . . . . . 11 Car5ComTM Commands Without a DEI Compatible System . . . . . . . . . . . . . . . . . . 14 Security and Convenience Expansions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Quick Reference Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . back cover © 1999 Directed Electronics, Inc. 1 Terms and Conditions You should carefully review the following terms and conditions ("Contract") before activating the Valet® Car5ComTM services described in this guide. The National Dispatch Center, Inc. ("NDC") is only willing to provide Valet® Car5ComTM services to you upon these terms and conditions. Activation of Valet® Car5ComTM services will signify your agreement to be bound by these terms and conditions. 1. NDC agrees to sell to you and you agree to buy from NDC the Valet® Car5ComTM services described in this Valet® Car5ComTM owner's guide ("Services") on the terms and conditions contained in this Contract. The Services will be provided for the region that includes your home state, indicated on the Regional Service Coverage Areas map in the "Important Information" section of this guide. 2. Fees for Services include a one-time activation fee of $20.00, an annual fee of $24.00, and all taxes, assessments, tariffs and similar charges imposed by government authorities on Services provided to you ("Taxes"). Fees will be billed in advance to the Visa, MasterCard or American Express account you specify when you activate your Services. In addition, NDC has the right to periodically bill you for all messages in excess of 30 messages per calendar month directly to your credit card on file with NDC at a charge equal to 25 cents for each message in excess of 30, plus applicable Taxes. 2 © 1999 Directed Electronics, Inc. 3. The term of this Contract shall commence upon the date Services are activated by you and shall be for a minimum period of one (1) year. This Contract shall automatically be renewed for successive one-year periods unless you notify NDC in writing of your desire not to renew, or NDC notifies you in writing of its desire not to renew. Such notice must be given at least thirty (30) days prior to the end of any term, extension or renewal term. 4. Annual renewal fees and applicable Taxes shall be automatically billed in advance to the credit card on file with NDC. NDC reserves the right to modify the annual fee upon any renewal term without notice to you provided such modification is less than or equal to ten percent (10%) of the price for Services for the immediately preceding term. Further, NDC reserves the right to bill your credit card without notice to you upon a change in applicable Taxes. 5. If charges are dishonored or rejected by your credit card issuer for any reason, or NDC is otherwise unable to process any debit to your credit card account, NDC has the right to immediately suspend Services to you without notice until alternative payment arrangements are made. 6. If you wish to terminate Services, please notify NDC's Customer Service Department in writing at 8911 Balboa Avenue, San Diego, CA 92123. You will not be entitled to a refund for any pre-paid fees for Services charged to your account in the event of cancellation of Services before the end of any annual term. 3 © 1999 Directed Electronics, Inc. 7. Inquiries regarding Services, such as billing questions or coverage regions, should be directed to NDC's Customer Service Department at (619) 505-4333 between 6 a.m. and 6 p.m. (PST). 8. Services are not available everywhere and are mainly concentrated in urban areas and along major highways. Services may be temporarily interrupted or curtailed if you travel out of the coverage area or due to facilities modifications, relocations, repairs and similar activities necessary for the proper or improved operation of such Services. Services are also subject to signal limitations depending on interference, topography, building construction and atmospheric conditions. To the extent such limitations occur, NDC will not be liable for any resulting interruption in Services or damages. NDC shall in no event be liable for interruption or delays in transmission, or errors or defects in transmission, battery failure, or failure to transmit when caused by equipment or electrical failure, acts of God, fire, war, riots, government authorities or other causes beyond NDC's control. 9. Services are furnished for use only by you or an authorized user. Services may be refused or disconnected without notice in the event that Services are used in a manner that will adversely affect NDC's service to others or is otherwise in violation or potentially in violation of any laws, ordinances or FCC rules or regulations. You agree to indemnify NDC for any claims arising out of your negligence or misfeasance in connection with the use of NDC's facilities, equipment or Services. 4 © 1999 Directed Electronics, Inc. 10. You are responsible for the security of your security code. To avoid unanticipated charges to your account by unauthorized users, safeguard your security code. Unanticipated charges will not be canceled due to loss of security of your security code. 11. Security codes, paging numbers, capcodes, telephone numbers and any other numbers shall be assigned by NDC and you shall not acquire any proprietary interest in any specific number assigned. NDC cannot guaranty the assignment or continuance of any particular number, prefix or exchange. NDC reserves the right to assign, designate or change such numbers as reasonably necessary in the conduct of its business. 12. Except as may otherwise be provided herein or required by law, NDC makes no warranties, express or implied, regarding the Services, including any warranty as to the availability of Services, or any implied warranty or marketability or fitness for a particular purpose, all of which are expressly disclaimed. 13. Except as may otherwise be provided herein or required by law, neither NDC nor any supplier of services to NDC shall be liable to you or others for any loss, including interruption of Services, death or bodily injury or damage to real or personal property, damage (including indirect and consequential damages), or expense of any kind caused directly or indirectly by any action or inaction of NDC or any supplier of service to NDC. © 1999 Directed Electronics, Inc. 5 14. The sole liability of NDC and any supplier of services to NDC to you for interruptions in Services furnished by NDC or by any supplier of services to NDC will be a prorata adjustment of the fixed annual charges billed by NDC for the period of the interruption. Adjustments will only be made for interruptions lasting longer than 24 hours. In no case shall a credit exceed the fixed annual charge. A credit allowance will not be given for interruptions caused by the negligence or willful act of you or your authorized user. Should NDC or any supplier of services to NDC be found grossly negligent, their liability shall not exceed the lesser of $500 or the value of the annual charges for the interrupted Services. 15. In the event you fail to perform any term, covenant or condition of this Contract, NDC may, at its option, at any time terminate this Contract, and/or demand and recover from you all charges then due and owing. 16. All remedies of NDC hereunder are cumulative, are in addition to any other remedies provided for by law, and may, to the extent permitted by law, be exercised concurrently or separately. The exercise of any one remedy shall not be deemed an election of such remedy or to preclude the exercise of any other remedy. No failure on the part of NDC to exercise and no delay in exercising any right or remedy shall operate as a waiver thereof or modify these terms and conditions. 17. You shall not assign your rights or obligations under these terms and conditions without NDC's prior written consent. 6 © 1999 Directed Electronics, Inc. Contact NDC's Customer Service Department in the event you sell your car or otherwise desire to transfer the Services. 18. This Contract shall be governed by the laws of the State of California, excluding its conflict of laws provisions. Any suit with respect to the Services shall be brought in the Superior Court of the County of San Diego, State of California. Each party waives, insofar as permitted by law, trial by jury in any action between the parties. This Contract shall be binding upon the parties, their successors, legal representatives and assigns. Notice shall be deemed effective on the day of actual delivery as shown by the addressee's return receipt or the expiration of three (3) business days after the date of mailing, whichever is the earlier in time. 19. This Contract contains the entire agreement between the parties and may not be altered, amended, modified or otherwise changed except in writing signed by you and an authorized representative of NDC. Valet® Car5ComTM is a trademark of Directed Electronics, Inc. © 1999 Directed Electronics, Inc. 7 What Is Included n n A control module A harness plug Important Information FCC/ID Notice This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device. 8 © 1999 Directed Electronics, Inc. Service Activation Before you begin using the Valet® Car5ComTM, you must activate your Valet® Car5ComTM System Services by calling the Activation Center at (888) 313-2390 between the hours of 6 a.m. and 6 p.m. (PST), with the following information: s s s s s Eight-digit Personal Identification Number (PIN), located on the Quick Reference Card Credit card (American Express, Visa, or MasterCard) Home telephone number, including area code Home postal ZIP code A four-digit security code of your choice With this call, you will set up your account, establish your security code, and activate services. Customer Service For customer service assistance, please call (888) 565-4866, or (619) 505-4333 from a pay phone, from 6 a.m. to 6 p.m. (PST). Fees Fees for the Valet® Car5ComTM System Services include a one-time activation fee of $20 and an annual fee of $24. A total of $44, plus applicable taxes, will be charged to your credit card account for the first year, upon activation of service. All Valet® Car5ComTM calls are toll free within the United States (pay phones excluded). © 1999 Directed Electronics, Inc. 9 Regional Service Coverage Areas Your system will be activated for the region that includes your home state, indicated on the Regional Service Coverage Areas map below. If you require service in another region, contact customer service during normal business hours. Using Your System With the Valet® Car5ComTM, remotely operating your vehicle's features can be as easy as making a phone call. The Valet® Car5ComTM can be activated worldwide from any touch-tone, airline or cellular phone to control such features as vehicle door locking or unlocking, starter kill, honking the horn, or flashing the parking lights. When used with a compatible DEI security or remote start system, the Valet® Car5ComTM can also be used to control your security system's functions or to start the vehicle remotely. 10 © 1999 Directed Electronics, Inc. Touch-Tone Phone Operation Important! Prior to to using the Valet® Car5ComTM y ...