DellTM Photo Printer 720 Owner's Manual Look Inside For: · Ordering Supplies · Getting Started · Using the Printer · Maintenance and Troubleshooting w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Ordering Supplies DellTM ink cartridges are available only through Dell. You can order ink cartridges online at www.dell.com/supplies or by phone. US Australia Austria Belgium Canada Chile Chile Colombia Denmark Finland France Germany Ireland Italy 877-INK-2-YOU 1300 303 290 08 20 - 24 05 30 35 02.713 1590 1-877-501-4803 800-202874 1230-020-3947 01800-9-155676 3287 5215 09 2533 1411 825387247 0800 2873355 1850 707 407 800602705 Japan Luxembourg Malaysia Mexico Netherlands Norway Portugal PRC Puerto Rico Singapore Spain Sweden Switzerland UK 044-556-3551 02.713 1590 1800 88 0301 866-851-1754 020 - 674 4881 231622 64 21 4220710 800-858-0888 866-851-1760 1800 394 7486 902120385 08 587 705 81 0848 335 599 0870 907 4574 NOTE: If your country is not listed, contact your Dell distributor to order supplies. Your printer has been designed to print using the following ink cartridges. Supply Item Black ink cartridge Color ink cartridge Black (Trial) ink cartridge Color (Trial) ink cartridge Part number T0529 T0530 N5878 N5882 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. FCC emissions information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Refer to the Drivers and Utilities CD for details. w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Contents 1 Getting Started Understanding the Printer Parts Setting Up Your Printer .................. 11 12 12 12 12 14 ...................... .................... ................ ............. Accessing Your User's Guide Understanding the Printer Software Using Printing Preferences Using the Dell Printer Solution Center . ................... 2 Using the Printer Print Media Guidelines Loading Paper Printing ....................... 17 20 20 20 21 22 ........................... ............................... ...................... Printing a Document Printing Photos ......................... ..................... Printing Other Projects 3 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges . ...................... ...................... ................ 23 28 29 Cleaning the Ink Cartridge Nozzles Contents 5 4 Troubleshooting Setup Problems .......................... ...................... 31 31 33 34 34 35 Computer Problems Printer Problems . General Problems ....................... ......................... ........................ ...................... Paper Problems Improving Print Quality 5 Contacting Dell Technical Assistance . ....................... ................. 37 37 38 Automated Order-Status Service Contacting Dell .......................... 6 Appendix Limited Warranties and Return Policy .............. 55 55 59 61 65 66 67 69 70 73 73 Limited Warranty for Dell-Branded Hardware Products (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . "Total Satisfaction" Return Policy (U.S. Only) . .... ......... Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) . . ........ ......... 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . . . . . . Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Regulatory Notices ... ..... ................. ........................ ................ NOM Information (Mexico Only) 6 Conte nts Index ................................... 75 Contents 7 8 Conte nts C AU TION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your printer and working environment from potential damage. · · · Use only the power cable provided with this product or the manufacturer's authorized replacement power cable. Connect the power cable to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. 9 w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m 10 1 Getting Started Understanding the Printer Parts 1 2 3 5 6 7 4 Number: 1 2 3 4 5 6 7 Part: Paper support Paper guide Front cover Paper exit tray Power/Resume button USB connector Power connector Description: Part that supports loaded paper. Guide that helps the paper feed into the printer properly. Cover to open to change ink cartridges. Tray that holds the paper as it exits the printer. NOTE: Pull the paper exit tray straight out to extend it. Button to turn the printer on or off or eject paper from the printer. Slot into which you plug the USB cable (sold separately). The other end of the USB cable plugs into your computer. Slot into which you plug the power adapter. NOTE: Insert the power adapter into the printer before connecting the power cable into the wall outlet. Getting Started 11 w w w. d el l. c om | s upp ort . del l . com Setting Up Your Printer NOTE: The Dell Photo Printer 720 supports Microsoft® Windows® 2000 and Windows XP . Follow the instructions on the Setting Up Your Printer poster to install the hardware and software. If you encounter problems during setup, see "Setup Problems" on page 31. Accessing Your User's Guide Click Start Programs or All Programs Dell PrintersDell Photo Printer 720 View Dell User's Guide. NOTE: You cannot access your User's Guide until you have installed the drivers for your printer. Understanding the Printer Software The printer software includes: · · Dell Printer Solution Center -- Provides maintenance and troubleshooting help, basic usage information, and how-to's for creating projects. Printing Preferences -- Allows you to adjust printer settings. Using the Dell Printer Solution Center 12 Getting Started How To tab · · · Learn about Your Printer -- Select a topic from this drop-down list and click View for more information. Basic Printing Tips -- Select a topic from this drop-down list and click View for more information. Projects drop-down list -- Select a project from this drop-down list and click View for more information. Troubleshooting tab -- Provides links to more information about basic troubleshooting topics, such as "How to clear error messages." Maintenance tab · · · · · · Install a new print cartridge icon -- Click this icon and follow the instructions on the screen to install a new ink cartridge. View shopping options for new cartridges icon -- Click this icon and follow the instructions on the screen to order new ink cartridges. Print a test page icon -- Click this icon to print a test page. Clean to fix horizontal streaks icon -- Click this icon and follow the instructions on the screen to clean your ink cartridge nozzles. Troubleshoot other ink problems icon -- Click this icon for more information on fixing ink problems. Align to fix blurry edges icon -- Click this icon for more information on printing an alignment page and fixing ink cartridge alignment. Contact Information tab · · · Ordering Ink or Supplies -- Directs you to Dell's cartridge ordering website, www.dell.com/supplies. Customer Support -- Directs you to Dell's customer support website, support.dell.com. Contact Dell by Phone -- Lists the "Contacting Dell" phone number by country. Advanced tab · · Printing Status button -- Click this button to see your options for displaying printing status information on your screen. About button -- Click this button to view software version information. Getting Started 13 w w w. d el l. c om | s upp ort . del l . com To access the Dell Printer Solution Center: Click Start Programs or All Programs Dell Printers Dell Photo Printer 720 Dell Printer Solution Center. Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences: 1 With your document open, click File Print. The Print dialog box appears. 2 In the Print dialog box, click Preferences, Properties, Options, or Setup (depending on the program or operating system). The Printing Preferences screen appears. 14 Getting Started To access Printing Preferences when a document is not open: 1 In Windows XP click Start Control Panel Printers and Other Hardware Printers , and Faxes. In Windows 2000, click Start Settings Printers. 2 Right-click the printer icon, and then select Printing Preferences. NOTE: Changes made to the printer settings from the Printers folder become the default settings for most programs. Printing Preferences Tabs Printing Preferences includes three main tabs. From this tab: Quality/Copies You can change these settings: Quality/Speed -- Select Quick Print, Normal, Better, or Best depending on your desired output quality. Quick Print is the fastest option. Multiple Copies -- Customize how the printer prints several photocopies of a single print job: Collated, Normal, or Print Last Page First. Print Color Images in Black and White -- Print your color images in black and white to save the ink in your color ink cartridge. Paper Setup Type -- Select the type and size of paper. Orientation -- Select how the document is arranged on the printed page. You can print using portrait or landscape orientation. Print Layout Layout -- Select Normal, Banner, Mirror, N-up, Poster, or Booklet. Duplexing -- Select this to print on both sides of the paper. Getting Started 15 w w w. d el l. c om | s upp ort . del l . com 16 Getting Started 2 Using the Printer Print Media Guidelines Load up to: 100 sheets of plain paper Make sure: · The paper is loaded vertically against the right side of the paper support. · The paper guide rests against the left edge of the paper. NOTE: Load letterhead paper with the top of the letterhead entering the printer first and facing up. · You select Quick Print, Normal, Better, or Best print quality. Using the Printer 17 w w w. d el l. c om | s upp ort . del l . com Load up to: 20 sheets of banner paper Make sure: · You remove any paper from the paper support before inserting banner paper. · You place a stack of banner paper behind the printer, with only the number of sheets required. NOTE: You must select A4 Banner or Letter Banner paper size in Printing Preferences. Failure to do so will cause a paper jam. See "Paper Problems" on page 34. · You load the leading edge of the banner paper into the printer against the right side of the paper support. · You squeeze and slide the paper guide to the left edge of the banner paper. · You use banner paper designed for inkjet printers. 10 envelopes · The print side of the envelopes faces up. · The envelopes are loaded vertically against the right side of the paper support. · The stamp location is in the upper left corner. · The paper guide rests against the left edge of the envelopes. · You print the envelopes with Landscape orientation. · You select the correct envelope size. Select the next biggest size if the exact envelope size is not listed, and set the left and right margins so that your envelope text will be correctly positioned. NOTE: You can load a single envelope into the paper support without removing plain paper. 18 Using the Printer Load ...