DellTM Photo All-In-One Printer 922 Owner's Manual Look Inside For: · Ordering Supplies · Getting Started · Using Your Printer · Understanding the Software · Maintenance and Troubleshooting w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Ordering Ink Cartridges and Supplies Your DellTM Photo All-In-One Printer 922 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone. US Australia Austria Belgium Canada Chile Colombia Denmark Finland France Germany Ireland 877-INK-2-YOU 1300 303 290 08 20 - 24 05 30 35 02.713 1590 1-877-501-4803 1230-020-3947 800-202874 01800-9-155676 3287 5215 09 2533 1411 825387247 0800 2873355 1850 707 407 Italy Japan Luxembourg Mexico Netherlands Norway Portugal PRC Puerto Rico Spain Sweden Switzerland UK 800602705 044-556-3551 02.713 1590 001 866 851 1754 020 - 674 4881 231622 64 21 4220710 800-858-0888 866 851 1760 902120385 08 587 705 81 0848 801 888 0870 907 4574 Your printer has been designed to print using the following ink cartridges. Item: Black ink cartridge Color ink cartridge Photo ink cartridge Standard yield black ink cartridge Standard yield color ink cartridge Part number: M4640 M4646 J4844 J5566 J5567 Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Contents 1 Getting Started Understanding the Printer Parts Accessing Your User's Guide Setting Up Your Printer .................. 12 14 14 15 16 17 18 19 21 .................... ...................... ..................... ..................... ......... Using the Operator Panel . Operator Panel Menus . Understanding the Automatic Paper Type Sensor Loading Paper . ........................... .......... .......... Print Media Guidelines for the Paper Support Placing Your Document on the Scanner Glass 2 Using Your Printer Printing ............................... ...................... 24 24 24 25 26 26 26 27 27 28 28 Printing a Document Printing Photos ......................... ................... Printing Borderless Photos Printing Other Projects Copying ..................... ............................... .......... Copying Documents Using the Operator Panel Copying Documents Using Your Computer Copying Photos Using Your Computer Copying Photos Without a Computer Changing Copy Settings ............ .............. .............. ..................... Contents 5 Scanning .............................. ........................ .............. 30 30 31 32 32 33 33 34 34 35 36 Scanning Photos Scanning Multiple Pages or Images Saving an Image on Your Computer Editing Scanned Text Using Optical Character Recognition (OCR) 31 .............. ........... .......... E-mailing a Scanned Image or Document Enlarging or Reducing Images or Documents Faxing ............................... ......................... ............ Sending a Fax Installing Microsoft Fax in Windows XP Configuring Microsoft Fax Changing the Fax Configuration ................... ................ 3 Understanding the Software Understanding the Printer Software Using the Dell All-In-One Center Using Print Properties Using Dell Picture Studio v2.0 ............... ............. 38 38 39 40 41 Using the Dell Printer Solution Center ................ ..................... ................. 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges ..................... 44 47 48 ...................... ................ Cleaning the Ink Cartridge Nozzles 5 Troubleshooting Troubleshooting .......................... ........................ ....................... 52 52 55 Setup Problems General Problems 6 Conte n ts Error Messages and Lights Improving Print Quality ..................... 57 58 ...................... 6 Contacting Dell Technical Assistance ........................ ................. 62 62 63 Automated Order-Status Service . Contacting Dell ........................... 7 Appendix Limited Warranties and Return Policy (U.S. Only) ............... 82 82 86 88 92 93 94 97 97 98 99 102 102 Limited Warranty for Dell-Branded Hardware Products ........................... .......... "Total Satisfaction" Return Policy (U.S. Only) (Canada Only) . Limited Warranty Terms for Dell-Branded Hardware Products ......................... ........ "Total Satisfaction" Return Policy (Canada Only) . Dell Software and Peripherals (Canada Only) and the Caribbean Only) . .......... 1-Year End-User Manufacturer Guarantee (Latin America .................... ...... Dell Inc. Ink and Toner Cartridges Limited Warranties Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Only) .......................... Ink and Toner Cartridges Limited Warranty (Latin America .............................. ................. Dell Software License Agreement Regulatory Notices ........................ ............... NOM Information (Mexico Only) Index .................................. 105 Contents 7 8 Conte n ts C AU TION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. · · · Use only the power cable provided with this product or the manufacturer's authorized replacement power cable. Connect the power cable to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power cable or telephone, during a lightning storm. 9 w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m 10 1 SECTION 1 Getting Started Understanding the Printer Parts Accessing Your User's Guide Setting Up Your Printer Using the Operator Panel Understanding the Automatic Paper Type Sensor Loading Paper w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Understanding the Printer Parts 2 1 3 4 11 10 6 5 7 8 9 Number: 1 2 Part: Paper support Paper guide Description: Part that supports loaded paper. Guide that helps the paper feed into the printer properly. 12 Ge tt ing S tarte d Number: 3 4 Part: Top cover Paper exit tray Description: Top of printer that holds your document or photo flat while you scan it. Tray that holds the paper as it exits the printer. NOTE: Pull the paper exit tray straight out to extend it. Unit you lift to gain access to the ink cartridges. Part under printer unit that keeps the printer open while you change ink cartridges. NOTE: To close the printer for normal operation, lift the printer unit, press the scanner support to the right, and then lower the printer unit until it rests on the main body of the printer. Carrier that holds two ink cartridges, one color and the other black or photo (sold separately). For more information on your cartridges, see "Replacing Ink Cartridges" on page 44. Slot into which you plug the USB cable (sold separately). The other end of the USB cable plugs into your computer. Slot into which you plug the power cable. NOTE: Insert the power cable into the printer before connecting the power cable into the wall outlet. Panel on the printer you use to control copying, faxing, and printing. For more information, see "Using the Operator Panel" on page 15. Surface on which you place your document or photo face down to copy, fax, or scan it. 5 6 Printer unit Scanner support 7 Ink cartridge carrier 8 USB connector 9 Power connector 10 Operator panel 11 Scanner glass Ge tt ing St art ed 13 w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Accessing Your User's Guide Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 922 View Dell User's Guide. NOTE: You cannot access your User's Guide until you have installed the drivers for your printer. Setting Up Your Printer NOTE: The Dell Photo AIO Printer 922 supports Microsoft® Windows® 2000 and Windows XP . Follow the instructions on your printer Setup Diagram to install the hardware and software. If you encounter problems during setup, see "Troubleshooting" on page 51. You can use the Dell Photo All-In-One Printer 922 to do a variety of things. A few important things to note: · · · If your printer is connected to a computer, you can use either the printer operator panel or the printer software to create your projects. You do need to connect your printer to a computer to scan, print, and fax. You do not need to connect your printer to a computer to copy. 14 Ge tt ing S tarte d Using the Operator Panel The operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the Power button illuminates. 1 2 9 8 3 7 4 6 5 Use the: 1 Display To: · View the number of copies selected. · View settings for Quality, Dark, and Resize. For more information, see "Operator Panel Menus" on page 16. · Scroll through the available menus. Each time you press this button, the next item on the display appears. · Select a choice that appears on the display. · Feed newly loaded paper. Make a color copy. Start the scanning process and open the Dell All-In-One Center (if your printer is connected to a computer). NOTE: If using your printer without a computer, this button does not function. 2 Menu button 3 4 Color Copy button Scan button Ge tt ing St art ed 15 w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Use the: 5 6 Power button Cancel button To: Turn your printer on or off. · Cancel a scan, print, or copy job in progress. · Cancel a copy job (using only the printer) and eject a page. · Exit a menu and return to the default settings. Make a black and white copy. · Decrease a number on the display. · Scroll through a list on the display. · Increase a number on the display. · Scroll through a list on the display. 7 8 9 Black Copy button Down arrow button Up arrow button Operator Panel Menus When you press the Menu button, the following menus appear. From this menu: Copies You can: · Press the down arrow button to decrease the number of copies. · Press the up arrow button to increase the number of copies. Press the down arrow button or the up arrow button to select one of these quality settings. · Draft (Do not select Draft if a photo cartridge is installed.) · Normal · Photo Make a document lighter or darker. · Press the down arrow button to make a document lighter (in 25% increments). · Press the up arrow button to make a document darker (in 25% increments). Change the size of the image or document. · Press the down arrow button to decrease the size of the image or document. · Press the up arrow button to increase the size of the image or document. Quality Dark (Lighter/Darker) Resize 16 Ge tt ing S tarte d Understanding the Automatic Paper Type Sensor Your printer has an automatic paper type sensor that detects the following paper types: · · · · Plain Transparency Glossy/photo Coated If you load one of these paper types, the printer detects the paper type and automatically adjusts the Quality/Speed settings. Paper type Quality/Speed settings Black and Color Cartridges Installed Plain Transparency Glossy/photo Coated Normal Normal Photo Normal Photo and Color Cartridges Installed Photo Photo Photo ...