DellTM Personal All-In-One Printer A920 Owner's Manual Look Inside For: · Learning about your printer · Understanding the software · Maintenance and Troubleshooting w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Order ink cartridges DellTM ink cartridges are available only through Dell. You can order ink cartridges online at www.dell.com/supplies or by phone. USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands Belgium Sweden Norway Denmark Finland Switzerland 877-465-2968 (877-Ink2You) 877-501-4803 001-800-210-7607 800-805-7545 0870 907 4574 1850 707 407 0825387247 800602705 902120385 0800 2873355 08 20 - 24 05 30 35 020 - 674 4881 02.713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 ii Understanding the printer 1 2 3 6 5 4 7 8 9 # Use the: 1 2 3 4 5 6 Paper guide Paper support Operator panel Paper exit tray Printer (scanner unit) Top cover When you want to: Ensure proper paper feeding. Load paper into the printer. Operate the printer. Hold paper as it exits the printer. Access the ink cartridges. Place an item on the scanner glass. w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m # Use the: 7 8 9 USB cable connector Power supply USB cable (sold separately) When you want to: Insert the USB cable. Supply power to the printer. NOTE: Place the metal contacts to the left. Connect the printer to your computer. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal, injury, or death. ____________________ Information in this document is subject to change without notice. © 2003 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell and DELL logo are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names of their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. ____________________ UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Computer Corporation, One Dell Way, Round Rock, Texas, 78682, USA. Caution: SAFETY INFORMATION Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. · · · Use only the power supply provided with this product or the manufacturer's authorized replacement power supply. Connect the power cord to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Contents Understanding the printer ...................... ................. i iv Caution: SAFETY INFORMATION 1 Learning about your printer Setting up the printer ....................... ...................... 2 2 Using the operator panel 2 Understanding the software Accessing the Dell All-In-One Center The All-In-One Main page View Saved Images page ............... 4 4 5 6 6 7 7 8 8 8 10 .................... .................... ................... Maintain/Troubleshoot page Accessing Print Properties The I Want To menu . Print Properties tabs Save Settings menu Options menu ..................... ...................... ...................... ....................... .......................... .............. Using the Dell Printer Solution Center . Using the Dell Image Expert .................... 3 Using the printer Loading paper . ........................... 12 Contents v Placing your document on the scanner glass . Printing ........... 15 16 16 17 17 18 18 18 19 19 20 21 21 21 22 23 23 23 24 24 24 25 25 26 26 26 27 ............................... ......................... Printing photos Copying ............................... ......................... Copying photos Scanning .............................. ........................ ...................... .................... .............. Scanning photos Editing scanned images Using special scan features . Using Optical Character Recognition Faxing . ............................... ..................... .................. ................. ............... ............ Using BVRP fax software . Installing BVRP fax software Configuring BVRP fax software Sending a one-page fax with BVRP Receiving faxes with BVRP Viewing your faxes in BVRP Using Fax Console Sending a multiple-page fax with BVRP . ................... .................. ......................... ..................... .................... ............ ......... Installing Fax Console . Configuring Fax Console Sending a one-page fax with Fax Console Receiving faxes with Fax Console Viewing faxes with Fax Console Fax troubleshooting . Sending a multiple-page fax with Fax Console . ................ ................. ........................ ...................... Creating other projects . Contents vi 4 Maintenance Ordering supplies .......................... .................... 30 30 31 32 Replacing the ink cartridges Aligning the ink cartridges ..................... ................. Cleaning the ink cartridge nozzles 5 Troubleshooting Setup troubleshooting General troubleshooting More troubleshooting . ....................... ...................... ....................... 34 34 34 6 Regulatory notices 7 Appendix Contacting Dell ........................... ............... 40 52 . Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) 52 "Total Satisfaction" Return Policy (U.S. Only) .......... 55 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 "Total Satisfaction" Return Policy (Canada Only) . Dell Software and Peripherals (Canada Only) ........ 60 60 .......... One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . . . . . . . . . . . . . . . . . . . . . . . . 61 Dell Computer Corporation Ink and Toner Cartridges Limited Warranties 63 ........... Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) 63 Contents vii Ink and Toner Cartridges Limited Warranty (Latin America Only) 64 Dell Software License Agreement ................. 65 Index ................................... 69 viii Contents 1 SECTION 1 Learning about your printer Setting up the printer Using the operator panel w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m Setting up the printer If you have not already done so, follow the steps on the Placemat (poster) to complete the hardware and software installation. If problems occur during the setup process, see Setup troubleshooting on page 34. Using the operator panel The printer has an operator panel that lets you scan and copy with the press of a button. 1 5 2 4 3 NOTE: Both the computer and the printer must be turned on to make copies. # Press: 1 2 3 4 5 Power Scan Black Copy Color Copy Paper Feed To: Turn the printer on and off. Start the scanning process and to open the Dell All-In-One Center. Make a black and white copy. Make a color copy. Feed paper through the printer. 2 Lear ning about your printe r 2 SECTION 2 Understanding the software Accessing the Dell All-In-One Center Accessing Print Properties Using the Dell Printer Solution Center Using the Dell Image Expert w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m The printer software includes the: · · · · Dell All-In-One Center--helps you perform various scan and copy operations and manage your saved images. Print Properties--helps you adjust print settings. Dell Image Expert--helps you edit your photos. Dell Printer Solution Center--provides maintenance and troubleshooting help, as well as cartridge ordering information. Accessing the Dell All-In-One Center To access the Dell All-In-One Center, click Start Programs Dell Printers Dell AIO Printer A920 Dell All-In-One Center. The All-In-One Main page appears. The All-In-One Main page The All-In-One Main page consists of four main sections. The following table describes each of the sections. From this section: Scan You can: · Select a program to send the scanned image to. · Choose what type of image is being scanned. · Choose how the scan will be used. NOTE: Click See More Scan Settings to view all settings. 4 U n d e r s t a ndi n g t h e s of t w ar e From this section: Copy You can: · Select the quantity and color of your copies. · Select a quality setting for your copies. · Adjust the size of the scanned area. · Lighten or darken your copies. · Enlarge or reduce your copies. NOTE: Click See More Copy Settings to view all settings. Choose from a variety of creative ideas. · Enlarge or reduce an image. · Repeat an image several times on one page. · Print an image as a multi-page poster. · E-mail an image to a friend. · Fax using your computer's modem. · Save an image on your computer. · Edit text found in a scanned document (OCR). · Modify an image with a photo editor. · Select a region of the preview image to scan. · View an image of what will be printed or copied. Creative Tasks Preview section NOTE: For more information about the All-In-One Main page, View Saved Images page, or the Maintain/Troubleshoot page, click the Help button located in the upper right corner of the screen. View Saved Images page Use the View Saved Images page (accessed from the All-In-One Main page) to perform tasks with images that are saved on the computer. The View Saved Images page consists of three sections. From this section: Open with... Print a Copy... You can: Select a program to send the saved image to. · Choose the quantity and color of your copies. · Select a quality setting for your copies. · Lighten or darken your copies. · Enlarge or reduce your copies. NOTE: Click See More Copy Settings to view all settings. Understanding the sof tware 5 w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m From this section: Creative Tasks You can: Select from a variety of creative ideas. For a list of creative tasks available from the All-In-One Main page, see page 5. Maintain/Troubleshoot page The Maintain/Troubleshoot page (accessed from the All-In-One Main page) provides you with direct links to the Dell Printer Solution Center. Choose from these topics: · · · · · · · Maintain or fix quality problems Troubleshoot All-In-One problems Device status and ink levels More printing ideas and how to's Contact information Advanced View the software version and copyright information For more information about the Dell Printer Solution Center, see page 8. Accessing Print Properties You can change your printer settings in Print Properties. To open Print Properties: 1 With your document open, click File Print. The Print dialog box appears. In the Print dialog box, click Properties, Preferences, Options, or Setup (depending on your program or operating system). 2 6 U n d e r s t a ndi n g t h e s of t w ar e The Print Properties screen appears along with the I Want To menu. Print Properties tabs Use the Quality/Copies, Paper Setup, and Print Layout tabs to select the print settings. I Want To menu Select one of the projects from the menu to help print photos, banners, envelopes, posters, and more. The I Want To menu The I Want To menu displays when you open Print Properties. It contains a variety of task wizards to help you select the correct print settings for your project. Close the menu for a full view of the Print Properties dialog box. Print Properties tabs All of the print settings are on the three main tabs of the Print Properties software. The following table describes each of the tabs. From this tab: Quality/Copies You can change these settings: Quality/Speed--Select a Quality/Speed setting. Multiple Copies--Customize how the printer prints several copies of a single print job, colla ...