book.book Page 1 Wednesday, August 9, 2006 2:32 PM DellTM DimensionTM 9200C Owner's Manual front panel door (open) diagnostic lights hard drive activity light front panel door (push to open) power button power light headphone connector microphone connector IEEE 1394 connector CD or DVD drive light USB 2.0 connectors (2) optional floppy drive or Media Card Reader* voltage selection switch line-out connector line-in connector rear surround sound connector modem connector power connector microphone connector side-surround sound connector center/LFE connector S/PDIF out connector integrated video connector USB 2.0 connectors (6) network connector IEEE 1394 connector PCI Express x16 card slot PCI Express x1 card slot *Not present on certain computers. Model DCCY w w w. d e l l . c o m | s u p p o r t . d e l l . c o m book.book Page 2 Wednesday, August 9, 2006 2:32 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, Pentium, Intel SpeedStep, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model DCCY August 2006 P/N YH430 Rev. A01 book.book Page 3 Wednesday, August 9, 2006 2:32 PM Contents Finding Information ................................ 9 1 Setting Up and Using Your Computer . Front and Back View of the Computer . Front View. . . . . . Back View. . . . . . Back I/O Connectors Setting Up a Printer ............... 13 13 13 15 16 17 17 18 18 20 20 20 20 21 22 22 23 25 25 25 25 26 27 28 28 28 29 ..................... ............................ ............................ ............................ ............................... ......................... ......................... ..................... Printer Cable . . . . . . . Connecting a USB Printer. Using a Media Card Reader (Optional) Connecting a TV (Optional) ........................... ....................... .................... Changing the Display Settings Setting Up a Home and Office Network . Connecting to a Network Adapter Network Setup Wizard . . . . . . Connecting to the Internet . ..................... ..................... ........................... .................... Setting Up Your Internet Connection Playing a CD or DVD ............................... ........................... ........................... Adjusting the Volume . Adjusting the Picture . Copying CDs and DVDs. ............................. ........................ ........................ ........................ How to Copy a CD or DVD. . Using Blank CDs and DVDs . Helpful Tips . . . . . . . . . Power Management ............................... ......................... ......................... ......................... Standby Mode . . . . . . Hibernate Mode. . . . . . Power Options Properties Contents 3 book.book Page 4 Wednesday, August 9, 2006 2:32 PM Intel® ViivTM Technology (Optional) . ® ...................... ......... ......... ......... 30 30 31 31 31 Using Intel ViivTM Quick Resume Technology (Optional) Enabling the QRT Feature in System Setup . . . . . . . . Enabling the QRT feature in the Operating system . . . . Hyper-Threading and Dual-Core Technology .................. 2 Solving Problems. Troubleshooting Tips . Battery Problems. Drive Problems . ............................. 33 33 33 34 34 35 35 37 38 38 39 39 39 39 40 40 40 40 41 41 42 43 43 44 45 .............................. ................................ ................................. ........................ ........................ .................... CD and DVD drive problems Hard drive problems . . . . E-Mail, Modem, and Internet Problems . Error Messages ................................. .......................... Media Card Reader Problems IEEE 1394 Device Problems Keyboard Problems ........................... ............................... ........................ .... .... .... .... .... .... .... Lockups and Software Problems The computer does not start up . . . . . . . . . . . . . . . . . . The computer stops responding . . . . . . . . . . . . . . . . . . A program stops responding . . . . . . . . . . . . . . . . . . . . A program crashes repeatedly . . . . . . . . . . . . . . . . . . . A program is designed for an earlier Windows operating system . A solid blue screen appears . . . . . . . . . . . . . . . . . . . . Other software problems . . . . . . . . . . . . . . . . . . . . . . Memory Problems Mouse Problems . ................................ ................................ ............................... Network Problems . Power Problems ................................. ................................ ................................ Printer Problems . Scanner Problems 4 Contents book.book Page 5 Wednesday, August 9, 2006 2:32 PM Sound and Speaker Problems . ......................... ........................ ........................ 46 46 47 47 47 48 No sound from speakers . . No sound from headphones Video and Monitor Problems .......................... ....................... ....................... The screen is blank . . . . . . The screen is difficult to read. 3 Troubleshooting Tools Diagnostic Lights. Dell Diagnostics .......................... 49 49 52 52 54 54 54 55 56 56 56 ................................ ................................. ..................... When to Use the Dell Diagnostics Drivers ...................................... ............................ ............................ ............................ ............. What Is a Driver? . . Identifying Drivers . Reinstalling Drivers . Resolving Software and Hardware Incompatibilities Restoring Your Operating System ........................ .............. Using Microsoft Windows XP System Restore . 4 Removing and Installing Parts. Before You Begin. .................... 61 61 61 61 62 62 64 65 66 66 68 68 70 ................................ .................. .................. .................. Recommended Tools . . . . . . . . . . Turning Off Your Computer . . . . . . . Before Working Inside Your Computer . Removing the Computer Cover. Inside View of Your Computer . System Board Components. Memory. ......................... ......................... ........................... ..................................... .............. .............. .............. .............. DDR2 Memory Overview . . . . . . . . . . . . Addressing Memory With 4-GB Configurations Installing Memory. . . . . . . . . . . . . . . . Removing Memory . . . . . . . . . . . . . . . Contents 5 book.book Page 6 Wednesday, August 9, 2006 2:32 PM Cards ....................................... ...................................... ............... ............... ............... ............... 70 74 75 75 75 76 76 76 78 81 81 83 85 85 87 89 89 91 93 93 94 94 96 Drives. Connecting Drive Cables . . . . . . . . . . . Drive Interface Connectors . . . . . . . . . . Power Cable Connector . . . . . . . . . . . Connecting and Disconnecting Drive Cables. Hard Drive .................................... ........................... ........................... Removing a Hard Drive Installing a Hard Drive CD/DVD Drive. .................................. ......................... ......................... Removing a CD/DVD Drive Installing a CD/DVD Drive. Media Card Reader ............................... ...................... ...................... Removing a Media Card Reader Installing a Media Card Reader. Floppy Drive (Optional). ............................. .......................... .......................... Removing a Floppy Drive Installing a Floppy Drive Modem ...................................... ........................... Replacing the Modem Battery ...................................... ........................... ......................... Replacing the Battery. Replacing the Computer Cover 5 Specifications . System Setup . ............................... 97 101 101 102 103 106 107 108 109 ................................. .......................... .......................... .......................... .......................... Overview . . . . . . . Entering System Setup System Setup Options. Boot Sequence . . . . Jumper Settings ................................ ........................ Clearing Forgotten Passwords. Clearing CMOS Settings . ........................... 6 Contents book.book Page 7 Wednesday, August 9, 2006 2:32 PM Cleaning Your Computer . ........................... .................... .................... .................... .................. ......... ......... 109 109 110 110 110 111 111 111 111 112 Computer, Keyboard, and Monitor Mouse. . . . . . . . . . . . . . . CDs and DVDs. . . . . . . . . . . Dell Technical Support Policy (U.S. Only) . Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals. . FCC Notices (U.S. Only) FCC Class B Contacting Dell. ............................ ................................ ................................ Index . ....................................... 133 Contents 7 book.book Page 8 Wednesday, August 9, 2006 2:32 PM 8 Contents book.book Page 9 Wednesday, August 9, 2006 2:32 PM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: This Owner's Manual is available as a PDF at support.dell.com. NOTE: Additional information may ship with your computer. What Are You Looking For? · · · · A diagnostic program for my computer Drivers for my computer My device documentation Desktop System Software (DSS) Find It Here Drivers and Utilities CD (ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer. Documentation and drivers are already installed on your computer. You can use the Drivers and Utilities CD to reinstall drivers (see "Reinstalling Drivers" on page 55), run the Dell Diagnostics (see "Dell Diagnostics" on page 52), or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical reference material for technicians and experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. · · · · · · Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement DellTM Product Information Guide Finding Information 9 book.book Page 10 Wednesday, August 9, 2006 2:32 PM What Are You Looking For? · How to set up my computer Find It Here Setup Diagram · Service Tag and Express Service Code · Microsoft Windows Product Key Label Service Tag and Microsoft Windows Product Key These labels are located on your computer. · Use the Service Tag to identify your computer when you use support.dell.com or contact support. · Enter the Express Service Code to direct your call when contacting support. 10 Finding Information book.book Page 11 Wednesday, August 9, 2006 2:32 PM What Are You Looking For? · Solutions -- Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions · Community -- Online discussion with other Dell customers · Upgrades -- Upgrade information for components, such as the memory, hard drive, and operating system · Customer Care -- Contact information, service call and order status, and warranty and repair information · Service and support -- Service call status, support history, service contract, and online discussions with support · Reference -- Computer documentation, details on my computer configuration, product specifications, and white papers · Downloads -- Certified drivers, patches, and software updates  ...