User manual DELL DJ DJ DITTY

Dell DJ DittyTM Owner's Manual Model HV04T ww w.d ell.co m | sup po rt.de ll.co m Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. personal injury, or death. CAUTION: A CAUTION indicates a potential for property damage, ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, Dell DJ Ditty and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. March 2006 P/N UD342 Rev. A01 Contents Finding Information ....................... 6 1 About Your Dell DJ Ditty Introduction ........................... .................. ........ 8 10 12 13 15 17 Top, Front and Side Views How to use the Volume/Scroll/Select Dial . Installing Software ...................... ... Connecting to your Computer & Charging the Battery . Performing a Reset ...................... Contents 3 2 Using Your Dell DJ Ditty Playing Digital Music . .................... ...... ...... 19 21 22 22 23 25 26 29 32 35 36 39 How to Repeat a Marked Segment (AB mode). How to Cancel AB mode . . . . . . . . . . . . Managing Files from the Main Menu. Music Library . . . . . . . . . . . Play Mode . . . . . . . . . . . . FM Radio Using the Dell DJ Ditty. Date & Time. . . . . . . . . . . . Settings & Info . . . . . . . . . . ............ ............. ............. ............. ............. ............. ........... ..... ..... Transferring Music to the Dell DJ Ditty Transferring Music Tracks Using Musicmatch® to Your Dell DJ Ditty . . . . . . . . . . . . . . . Storing Data Files on the Dell DJ Ditty . . . . . . 3 Frequently Asked Questions Installation .......................... 41 4 Contents Usage ............................. ............................ ...................... ..................... 43 44 45 46 47 51 51 53 54 General Firmware Upgrade Warning Indications Troubleshooting . Musicmatch . ....................... ......................... ................. ................. ................. Musicmatch Jukebox FAQ Error Messages. . . . . . Solutions . . . . . . . . . 4 Appendix Specifications. Glossary . ........................ 61 64 ........................... Index ............................ 67 5 Contents Finding Information What are you looking for? Find it here: Dell DJ DittyTM Getting Started How to set up my Dell DJ Ditty and information on the connectors Guide and the Dell DJ DittyTM and buttons on my Dell DJ Ditty. Owner's Manual Information on using my Dell DJ Ditty. Dell DJ DittyTM Owner's Manual Information on using Musicmatch Musicmatch® online help with my Dell DJ Ditty. Click Start > All Programs> Musicmatch Jukebox. Click Help in Musicmatch. Dell DJ Product News, Accessories, http://www.DJLife.com Downloads, Troubleshooting information and more. Connecting to and synchronizing with a computer. Dell DJ DittyTM Owner's Manual and Musicmatch online help 6 Finding Information What are you looking for? Find it here: http://support.dell.com Up-to-date information on your Dell DJ Ditty, including the latest software downloads, latest versions of the Dell DJ DittyTM Owner's Manual, Dell DJ DittyTM Getting Started Guide, and answers to Frequently Asked Questions. Warranty information My Service Tag Dell DJ DittyTM Product Information Guide Located on the back of the Dell DJ Ditty Finding Information 7 About Your Dell DJ Ditty Introduction 1 Congratulations on purchasing the Dell DJ DittyTM! In this document, you can find instructions on how to use the key features of your new Dell DJ Ditty with the accompanying software. You can also find more sources of useful information in "Finding Information" on page 6. Your Dell DJ Ditty comes with a Dell DJ DittyTM Product Software CD that you can use to install software onto your computer. The software includes Musicmatch®, a soft copy of the Dell DJ Ditty Owner's Manual and Acrobat Reader. You can use this software to manage your music library and to transfer audio tracks and data files between your Dell DJ Ditty and your computer. In order to 8 About Your Dell DJ Ditty transfer these files, your Dell DJ Ditty must be connected directly to your computer's USB port. See "Installing Software" on page 13 to get started. After installing the software on your computer, you can use your Dell DJ Ditty in a number of ways: · · · As a digital music player (see "Playing Digital Music" on page 19), or As an FM Radio (see "FM Radio Using the Dell DJ Ditty" on page 26), or As a data storage device (see "Transferring Music to the Dell DJ Ditty" on page 35). For details about using these features and getting the most out of your Dell DJ Ditty, see "Using Your Dell DJ Ditty" on page 19. NOTICE: Dell's Limited Warranty does not cover data loss resulting from the unlikely failure of the flash memory in the Dell DJ Ditty. NOTICE: While your Dell DJ Ditty is robust, do not subject it to excessive force or impact. This may damage your Dell DJ Ditty. About Your Dell DJ Ditty 9 Top, Front and Side Views headphone connector reset button home/power button LCD screen volume/scroll/ select dial fast forward/ skip forward play/pause USB connector rewind/ skip back lanyard attachment USB protective cap 10 About Your Dell DJ Ditty USB PROTECTIVE CAP - Keep attached at all times when your Dell DJ Ditty is not connected to a computer. This protects the USB connector. USB CONNECTOR - Connects your Dell DJ Ditty to a computer to transfer data files or tracks, and charges the battery. LCD SCREEN - Displays operating information. HOME/POWER BUTTON - Main Menu/PowerOff/PowerOn Button. headphones. responding. HEADPHONE CONNECTOR - Connects earphones or RESET BUTTON - Reset when your Dell DJ Ditty stops VOLUME/SCROLL/SELECT DIAL - Increases or decreases volume. FAST FORWARD/SKIP FORWARD - Goes to next track or moves within a track. Scroll to choose item from menu/list. Press in on the dial to select a highlighted item. PLAY/PAUSE - Starts or pauses a track. About Your Dell DJ Ditty 11 REWIND/SKIP BACK - Moves to start of current track, or goes to previous track. Skips to move back within a track. LANYARD ATTACHMENT - Connects lanyard. How to use the Volume/Scroll/Select Dial The Volume/Scroll/Select dial can be rotated to the right (scrollright), left (scroll-left), or pressed in to make selections, as shown in the diagram below. scroll-left scroll-right press in NOTE: Scroll-select means to move the dial in the desired direction and press in on the scroll dial to select the item. Permanent hearing loss may occur if earphones or headphones are used at high volume. 12 About Your Dell DJ Ditty Installing Software Your Dell DJ Ditty comes with software that helps you create audio tracks and manage Music Library. To install software: NOTE: Ensure that your Dell DJ Ditty is not connected to your computer during the software installation process. NOTE: Close all other applications while installing the software. 1 Insert the Dell DJ DittyTM Product Software CD into your CD drive. The CD runs automatically, and the installation process begins. If the CD does not run automatically: a Using Windows® Explorer® or the My Computer icon, navigate to the drive where you loaded the Dell DJ DittyTM Product Software CD. Double-click CDINSTALLER.EXE. b 2 When the Dell DJ Ditty installation screen appears, click OK to start the software installation process. Follow the instructions on the screen and click OK, Next, or Yes when prompted. About Your Dell DJ Ditty 13 NOTE: The software may determine that you have a different version of Musicmatch already on your computer. If so, you are asked whether or not you would like to continue installing Musicmatch from the CD. Make your selection to proceed. · If you select Yes, the installation process continues. You must select Yes if you intend to use Musicmatch with your Dell DJ Ditty. If you select No, you are asked to confirm the selection. Select Yes to quit the installation. · 3 After the software installation is complete, a message appears asking if you want to restart your computer now or later. Select Yes to restart your computer immediately or No if you intend to restart your computer later. NOTE: The software is not enabled until after you restart your computer. 4 After restarting your computer, connect your Dell DJ Ditty to your computer. See "Connecting to your Computer & Charging the Battery" on page 15. 14 About Your Dell DJ Ditty Connecting to your Computer & Charging the Battery Connect your Dell DJ Ditty directly to the USB port of your computer in order to transfer data files or audio tracks, and to charge the battery. About Your Dell DJ Ditty 15 To charge the battery: Plug your Dell DJ Ditty directly into your computer's USB port (see above). Leave the Dell DJ Ditty plugged in for 2.5 hours, in order to properly charge the battery. Your Dell DJ Ditty has an integrated, rechargeable, lithium-polymer battery. Before you use your Dell DJ Ditty for the first time, you must charge the battery for 2.5 hours. Use the battery icon on your Dell DJ Ditty's screen to monitor the battery charge. While the battery is being charged, the battery icon is animated. Once the battery is fully charged, the full battery icon is shown. During normal operation, the battery icon indicates approximate remaining battery power, as follows: 4 bars - 79% to 100% 3 bars - 58% to 78% 2 bars - 36% to 57% 1 bar - 16% to 35% 0 bars - 0% to 15% 16 About Your Dell DJ Ditty NOTE: Do not use your Dell DJ Ditty for the first time until you have charged the battery for at least 2.5 hours. NOTE: To charge your Dell DJ Ditty from your computer's USB connector, your computer must be turned on. NOTE: Charge your Dell DJ Ditty at least once a month, even if it is not being used. NOTICE: Do not attempt to replace or remove the integrated battery from your Dell DJ Ditty. You may damage the Dell DJ Ditty permanently. Any attempt to open your Dell DJ Ditty voids the warranty. See "Transferring Music to the Dell DJ Ditty" on page 35 for information on transferring data files and audio tracks. Performing a Reset If your Dell DJ Ditty stops responding, perform a reset. To perform a reset: 1 Make sure the Dell DJ Ditty is disconnected from the computer. About Your Dell DJ Ditty 17 2 Insert the end of a thin object, such as a straightened paper clip, into the reset button. NOTICE: Files or tracks that were being transferred may be lost but other data is normally retained. 18 About Your Dell DJ Ditty Using Your Dell DJ Ditty Your Dell DJ Ditty can be used in different ways: · · · As a digital music player (see below), or 2 As an FM Radio (see "FM Radio Using the Dell DJ Ditty" on page 26), or As a data storage device (see "Transferring Music to the Dell DJ Ditty" on page 35). Playing Digital Music Permanent hearing loss may occur if earphones or headphones are used at high volume. Using Your Dell DJ Ditty 19 The Dell DJ Ditty can play tracks in MP3 or WMA file formats. It also has PlaysForSure support, meaning that you can play downloaded songs in WMA format with PlaysForSure Digital Rights Management technology. The Dell DJ Ditty comes with a few sample MP3 tracks already loaded into the Music Library. To load your own music files onto the Dell DJ Ditty, see "Transferring Music to the Dell DJ Ditty" on page 35. follows: NOTE: On the "Now Playing" screen, the buttons are defined as to pause or resume playing to go to the to · · · · · · 20 Press the Play/Pause button a track. Press the Fast Forward/Skip Forward button next track. Press and hold the Fast Forward/Skip Forward button fast-forward within a track. Press the Rewind/Skip Back button to go to the start of the current track, or the start of previous tracks. Press and hold the Rewind/Skip Back button within a track. Scroll-right Using Your Dell DJ Ditty to rewind to increase the volume. · · Scroll-left to decrease the volume. Press in on the Volume/Scroll/Select dial to switch between Title, Artist, or Album information (When listening to audiobooks, press in on the Volume/Scroll/Select dial to switch between Title, Author, or Chapter information). Press in on and hold the Volume/Scroll/Select dial to switch between lock or unlock keys. · How to Repeat a Marked Segment (AB mode) NOTE: You can only use AB mode with Music Tracks. 1 Press and hold the Play/Pause button for 2 seconds and then release to activate the start point for AB mode ( ). 2 With the start point for AB mode activated, while still on the same track, press and hold the Play/Pause button for 2 seconds and then release to activate the stop point for AB mode ( ). The chosen segment is repeatedly played until AB mode is cancelled. Using Your Dell DJ Ditty 21 How to Cancel AB mode With both the start and stop points for AB mode activated, press and hold the Play/Pause button for 2 seconds and then release to cancel AB mode. Managing Files from the Main Menu Start from the Main Menu to perform any Dell DJ Ditty operation. To get to the Main Menu, press the Home/Power button on your Dell DJ Ditty. · · · · Music Library is your window to the music tracks stored on your Dell DJ Ditty. Play Mode enables you to change the sequence and manner in which tracks are played. FM Radio enables you to manage your favorite FM radio stations. Date & Time enables you to display the date and time settings and adjust your sleep timer. 22 Using Your Dell DJ Ditty · Settings & Info enables you to customize certain settings, such as EQ, to your personal preference, and provides you with data such as firmware version and space on your Dell DJ Ditty. Music Library Playing Music Tracks Listed below are some quick tips on playing music on your Dell DJ Ditty. To play music tracks: 1 Press the Home/Power button on your Dell DJ Ditty. 2 Scroll-select Music Library. 3 Scroll-select Music. 4 Press the Play/Pause button. Your Dell DJ Ditty plays music tracks in the sequence determined by the Play Mode setting. To change the Play Mode setting, see "Play Mode" on page 25. Using Your Dell DJ Ditty 23 Listening to Spoken Word Audiobooks You can purchase and download spoken word audiobooks from http://www.audible.com and listen to them on your Dell DJ Ditty. You can use MusicMatch Jukebox to transfer audiobooks to your Dell DJ Ditty. If you stop listening to an audiobook on your Dell DJ Ditty and go back to it later, the audiobook begins playing from where you left off. NOTE: All spoken word content is listed in the "Audiobooks" section of the Music Library. To play audiobooks: 1 Press the Home/Power button on your Dell DJ Ditty. 2 Scroll-select Music Library. 3 Scroll-select Audiobooks. 4 Scroll to highlight the audiobook of your choice. 5 Press the Play/Pause button. To skip through sections in an Audiobook: 24 Using Your Dell DJ Ditty 1 Press and hold the Play/Pause button while in Audiobook mode until you see the symbol on the screen. 2 Press Fast Forward or Rewind to skip to the next or previous section within a book. 3 Press and hold the Play/Pause button to exit section skip mode. Play Mode You can use the Play Mode function to determine the sequence of playing the selected tracks. To view play mode options: 1 Press the Home/Power button on your Dell DJ Ditty. 2 Scroll-select Play Mode. 3 To change the play mode, scroll-select a play mode. Normal - Plays each track one time in sequential order. Repeat Track - Repeatedly plays the selected track until you turn off the Dell DJ Ditty or change the play mode. Repeat All - Repeatedly plays all tracks until you turn off the Dell DJ Ditty or change the play mode. Using Your Dell DJ Ditty 25 Shuffle - Randomly plays all tracks one time without repeating any tracks. Shuffle & Repeat - Randomly plays all tracks, then repeats them in a different random sequence until you turn off the Dell DJ Ditty or change the play mode. Play Mode icons are shown at the top of the display, as shown below. If no icon is present, Normal Play Mode is activated. FM Radio Using the Dell DJ Ditty You can listen to and store your favorite FM radio stations on the Dell DJ Ditty. To listen to FM radio: 1 Press the Home/Power button to access the main menu. 26 Using Your Dell DJ Ditty 2 Scroll-select FM Radio. 3 If you see the message "AutoScan 10 stations to presets?", scroll-select Yes. This automatically searches for and saves the 10 strongest-signalled stations as presets 1 to 10. During this process, "AutoScan" is displayed on the screen. 4 Once the scanning process has finished, "Preset 1" is displayed on the screen, and this station is played. 5 To listen to another station, press and release the Fast Forward or Rewind buttons to move to the next/previous preset. NOTE: You only need to Autoscan FM radio stations during initial FM Radio use. However, you can repeat this procedure at any time by pressing in on the scroll dial while in FM Radio mode and scrollselecting AutoScan. To tune to an FM radio station by frequency: 1 Press the Home/Power button. 2 Scroll-select FM Radio. 3 If you see the message "AutoScan 10 stations to presets?", scroll-select No. Using Your Dell DJ Ditty 27 4 Press the Play/Pause button. "SEEK" appears on the screen. 5 Press the Fast Forward/Skip Forward button to go to the next strong-signalled station. Press and hold the Fast Forward/Skip Forward button to advance by 0.1MHz. Similarly, you can use the Rewind/Skip Back button to search in the other direction. To save an FM radio station as a preset: Once you have tuned to a station using the above method, press and hold the Play/Pause button. Preset x (where x=1 to 10) blinks on the screen. Use the Fast forward/Skip Forward or Rewind/Skip Back buttons to increase or decrease the preset number, then press and hold Play/Pause to save. To listen to a preset station: 1 Press the Home/Power button. 2 Scroll-select FM Radio. 3 Press the Play/Pause button until "Preset" is displayed on the screen. 4 Press the Fast Forward or Rewind button to go to the next/previous preset. Press and hold the Fast Forward or Rewind button for 2 seconds to go to the next/previous preset, 28 Using Your Dell DJ Ditty play that station for 5 seconds and then move to the next/previous one, giving you a preview of all stations. To cancel, press the Fast Forward, Rewind or Play/Pause button. NOTE: Use the Volume/Scroll/Select dial to adjust the volume of an FM radio station. NOTE: Press in on the Volume/Scroll/Select dial to enter the FM Radio Menu. Scroll-select AutoScan to go through the autoscanning procedure. NOTE: Scroll-select means to move the dial in the desired direction and press in on the scroll dial to select the item. Date & Time Enables you to display and set the date and time and adjust the sleep timer. You can select: · · · Display - view date and time, as well as sleep time. Sleep Timer - choose how much time passes before your Dell DJ Ditty shuts itself off. Set Time - change the time. Using Your Dell DJ Ditty 29 · Set Date - change the date. To view the time, date and day: 1 Press the Home/Power button. 2 Scroll-select Date & Time. 3 Scroll-select Display. The date and time appear. To set the sleep timer: 1 Press the Home/Power button. 2 Scroll-select Date & Time. 3 Scroll-select Sleep Timer. A list of available times appears. 4 Scroll-select a duration. NOTE: The Idle Timer is different from the Sleep Timer. To set the time: 1 Press the Home/Power button. 2 Scroll-select Date & Time. 3 Scroll-select Set Time. 4 Scroll-select Change. 30 Using Your Dell DJ Ditty 5 Scroll-right to increase, or left to decrease the item which is highlighed. 6 Press in on the Volume/Scroll/Select dial to change which item is highlighted (e.g. to change the highlighted item from hours to minutes). 7 Scroll-select < to accept the new time. To set the date: 1 Press the Home/Power button. 2 Scroll-select Date & Time. 3 Scroll-select Set Date. 4 Scroll-select Change. 5 Scroll-right to increase, or left to decrease the item which is highlighed. 6 Press in on the Volume/Scroll/Select dial to change which item is highlighted (e.g. to change the highlighted item from month to day). 7 Scroll-select < to accept the new date. Using Your Dell DJ Ditty 31 Settings & Info Settings You can customize the Dell DJ Ditty to your preferences by adjusting the settings. You can set: · · · · · EQ - choose from available EQ presets. Backlight - choose how long the backlight remains lit. Contrast - choose a contrast level for optimal viewing. Idle Timer - choose how much idle time passes before your Dell DJ Ditty shuts itself off. Language - choose the Dell DJ Ditty's menu language. NOTE: Scroll-select means to move the dial in the desired direction and press in on the scroll dial to select the item. To select an EQ setting: 1 Press the Home/Power button. 2 Scroll-select Settings & Info. 3 Scroll-select Settings. 32 Using Your Dell DJ Ditty 4 Scroll-select EQ. A list of EQ presets appear. To select one of the EQ presets, scroll-select the preset. To set the backlight duration: 1 Press the Home/Power button. 2 Scroll-select Settings & Info. 3 Scroll-select Settings. 4 Scroll-select Backlight. A list of available durations appears. 5 Scroll-select a duration. To set the contrast level: 1 Press the Home/Power button. 2 Scroll-select Settings & Info. 3 Scroll-select Settings. 4 Scroll-select Contrast. A level-bar of contrast levels appears. 5 Scroll-select a level. To set the idle timer: 1 Press the Home/Power button. Using Your Dell DJ Ditty 33 2 Scroll-select Settings & Info. 3 Scroll-select Settings. 4 Scroll-select Idle Timer. A list of available times appears. 5 Scroll-select a shutdown time. NOTE: Your player is "idle" when you do not press a player button and you do not have any tracks playing during the specified duration. To set the menu language: 1 Press the Home/Power button. 2 Scroll-select Settings & Info. 3 Scroll-select Settings. 4 Scroll-select Language. A list of available languages appears. 5 Scroll-select a language. Information Provides you with information such as: · · 34 Firmware version Total amount of space for storing music or data Using Your Dell DJ Ditty · · Available space for storing music or data Number of tracks stored To check the information for your Dell DJ Ditty: 1 Press the Home/Power button. 2 Scroll-select Settings & Info. 3 Scroll-select Information Transferring Music to the Dell DJ Ditty With Musicmatch®, you can transfer music tracks from your personal music library to the Dell DJ Ditty. Musicmatch has the capability to `rip' or convert music CDs to digital music files on your computer. Refer to the Musicmatch Help tutorial to create digital music files from your music CDs. NOTE: Before transferring data files or music tracks, you must first connect your Dell DJ Ditty to your computer. Using Your Dell DJ Ditty 35 Transferring Music Tracks Using Musicmatch® to Your Dell DJ Ditty Dell DJ Ditty software powered by Musicmatch® makes buying and enjoying digital music easy by providing a simple graphical interface between your computer and the Dell DJ Ditty, as well as access to the Musicmatch Downloads service. Some of the basic features of Musicmatch are covered below, but for complete instructions on how to use the Musicmatch software, click Start > All Programs > Musicmatch Jukebox. Click Help in Musicmatch (see "Finding Information" on page 6). Transferring Music Tracks from Musicmatch Library 1 Connect the Dell DJ Ditty to your computer. 2 Start Musicmatch by clicking Start > All Programs > Musicmatch Jukebox. The Musicmatch main window appears. 3 Click View > Portable Device Manager. 36 Using Your Dell DJ Ditty Using Your Dell DJ Ditty 37 Using Drag-and-Drop: 1 Follow steps 1 through 3 on page 36. 2 With the Portable Device Manager (PDM) open, you can transfer tracks in a drag-and-drop operation from your computer's Musicmatch Jukebox onto the Dell DJ Ditty. 3 To drag-and-drop, locate and click the track that you want to copy, then drag it to Dell DJ Ditty. Using the Add Tracks button: 1 Open the Portable Device Manager (PDM) as described above. 2 Click the Add Tracks button. 3 Click the Library, Playlists, My Music, Desktop, or My Computer icon on the left side of the "Add tracks to Dell DJ Ditty" window. 4 To add all categories, click Select All and then click OK. To add one category, select the category and click OK. Double-click a category to see its sub-categories and tracks. Musicmatch displays the main PDM window when all selected tracks are added. 38 Using Your Dell DJ Ditty Using Synchronization: 1 Open the Portable Device Manager (PDM) as described above. 2 Click the Sync button to update your Dell DJ Ditty with tracks from your computer. NOTE: The first time you use the Sync feature, it may be necessary to set your preferences in the Portable Device Assistant, if you have not already done so. If this is the case, the Portable Device Assistant appears automatically. NOTE: Synchronization is a one-way process that copies files from the computer to the Dell DJ Ditty. Select Help on the Musicmatch toolbar for more information. Storing Data Files on the Dell DJ Ditty You can store data files on your Dell DJ Ditty in the same way as a standard USB Flash Memory device. To transfer files: 1 Using Windows® Explorer® or the My Computer icon, navigate to the My Computer folder. Using Your Dell DJ Ditty 39 2 Your Dell DJ Ditty is displayed as an MTP (Media Transfer Protocol) Player (See below). 3 Within the MTP directory, there are two folders: Data and Media. Be sure to copy-and-paste/drag-and-drop any data files into the Data folder. 40 Using Your Dell DJ Ditty Frequently Asked Questions 3 This section covers common problems you might encounter or questions you might have while using your Dell DJ Ditty. If you have a problem that is not addressed in this chapter, visit http://support.dell.com for more information. Installation 1 I can't install the Dell DJ Ditty software on my computer, which has Microsoft® Windows® 95, Windows 98 or Windows 2000 installed on it. The installation stops halfway. You cannot install the Dell DJ Ditty software on a computer with Windows 95, Windows 98 or Windows 2000. Frequently Asked Questions 41 Upgrade your computer's operating system to Windows XP (with Windows Media Player 10.0 or above) before attempting to install the Dell DJ Ditty. 2 My Dell DJ Ditty is not recognized by Musicmatch, after installing the software from the Dell DJ DittyTM Product Software CD. In Musicmatch I can't see my Dell DJ Ditty. Your Dell DJ Ditty was probably connected to your computer during the installation. Your Dell DJ Ditty may not be properly connected to your computer. Disconnect your Dell DJ Ditty and restart your computer. You may also have to re-install the software from the Dell DJ DittyTM Product Software CD. Be sure to follow the installation steps carefully. Do not connect your Dell DJ Ditty to your computer during software installation. You may not have the latest version of Windows Media Player installed on your computer. Previous versions might cause your Dell DJ Ditty not to be recognized. 42 Frequently Asked Questions Download and install the latest version of Windows Media Player. Usage 1 I can't turn my Dell DJ Ditty off. I was using my Dell DJ Ditty, and now the Dell DJ Ditty is not responding. The keys on the Dell DJ Ditty have been locked. Unlock the keys by pressing in on and holding the Volume/Scroll/Select dial until the lock icon disappears. The Dell DJ Ditty's operating system may be locked. Insert the end of a thin object, such as a straightened paper clip, into the reset button, located next to the headphone connector on your Dell DJ Ditty. 2 I've disconnected my Dell DJ Ditty from my computer, but the display still shows that it is connected. The Dell DJ Ditty's operating system may be locked. Frequently Asked Questions 43 Insert the end of a thin object, such as a straightened paper clip, into the reset button, located next to the headphone connector on your Dell DJ Ditty. 3 My computer does not recognize my Dell DJ Ditty. You may be using a USB hub to connect your Dell DJ Ditty to your computer. Connect your Dell DJ Ditty directly to your computer's USB port. Your computer's USB port may not be functioning properly. Connect your Dell DJ Ditty to another USB port which is known to function correctly. General 1 When I listen to music tracks, I hear a lot of noise or dropouts. The track you are listening to was not recorded or encoded properly. 44 Frequently Asked Questions Verify that the music track sounds the same when you play it from the Dell DJ Ditty and from your computer. You can then acquire a better recording of the track and transfer it to your Dell DJ Ditty. Firmware Upgrade NOTICE: This step replaces the operating software (firmware) on your Dell DJ Ditty with a newer version. Make sure a suitable firmware file is copied to your computer before performing this operation. The latest firmware file can be downloaded from http://support.dell.com. To upgrade the firmware: a b c Connect your Dell DJ Ditty directly to an available USB port on your computer. Run the firmware update program and click the "Next" button. Verify that the "Format Data Area" option is unchecked, then click the "Start" button. Frequently Asked Questions 45 NOTICE: All files and music tracks are lost if "Format Data Area" is checked. d e After firmware upgrade is complete, disconnect your Dell DJ Ditty from the computer. The Dell DJ Ditty restarts. NOTE: Restarting the Dell DJ Ditty may take up to 2 minutes. Warning Indications 1 Low Battery Shutting Down The battery is low or depleted. Connect the Dell DJ Ditty to a powered USB port and allow the unit's battery to charge fully. 2 License Expired The Subscription Song license has expired. Connect the Dell DJ Ditty to the PC and perform a music track sync to refresh all licenses automatically. 3 Error! Reformat with Firmware Updater 46 Frequently Asked Questions Flash memory data error. Follow the steps Reload or Upgrade firmware with "Format Data Area" checked in the Troubleshooting section. Troubleshooting 1 All the buttons on my Dell DJ Ditty are not responding and there is a lock icon on the LCD Screen The Button Lock function has been activated. Press in on and hold the Volume/Scroll/Select dial until the lock icon disappears, and then release the button. 2 LCD Display is frozen The Dell DJ Ditty is unresponsive to all button presses and the Button Lock function has not been activated. Make sure your Dell DJ Ditty is not connected to your computer and perform the reset. To perform the reset, insert the end of the thin object, such as a straightened pin paper clip, into the reset button near the headphone jack. See "Performing a Reset" on page 17 for more information. 3 Your Dell DJ Ditty is Frequently Unresponsive Frequently Asked Questions 47 i. Reset Dell DJ Ditty Make sure your Dell DJ Ditty is not connected to your computer. To perform the reset, insert the end of the thin object, such as a straightened pin paper clip, into the reset button near the headphone jack. ii. Format Dell DJ Ditty NOTICE: Be sure to backup all the files and music tracks in your Dell DJ Ditty before performing this step. NOTICE: All files and music tracks in your Dell DJ Ditty are lost when this operation is selected. There are two ways to format data on your Dell DJ Ditty. Format using Musicmatch Jukebox: a b c d 48 Run Musicmatch® Jukebox. Connect your Dell DJ Ditty to your computer. Click the "Portable Device" button on the left-hand side of the screen. The "Portable Device Manager" window pops up. Frequently Asked Questions e f g Click the "Tools" button on the right-hand side of "Portable Device Manager" window. Choose the "Format media". Disconnect your Dell DJ Ditty and reboot it Format using Windows Media Player 10: a b c d e Run Microsoft® Media Player 10. Connect your Dell DJ Ditty to the computer. Click the Sync feature. Click the "Format storage media" button on the righthand side of the screen. Disconnect your Dell DJ Ditty and reboot it. iii. Reload or Upgrade firmware with "Format Data Area" checked. NOTICE: This step replaces the operating software (firmware) in your Dell DJ Ditty with a newer version. You should always have the latest firmware installed in your player. Frequently Asked Questions 49 For steps to check the firmware version, refer to "Information" on page 34. The latest firmware file can be downloaded from http://support.dell.com. Make sure a suitable firmware file is copied to your computer before performing this operation. a b Connect your Dell DJ Ditty to your computer. Run the firmware update program and click the Next button. NOTICE: Be sure to backup all the files and music tracks on your Dell DJ Ditty before performing this step. c Check the "Format Data Area" option and click the Start button. NOTICE: All files and music tracks on your Dell DJ Ditty are lost if "Format Data Area" is checked. d e 50 After the firmware upgrade is complete, disconnect your Dell DJ Ditty from the computer. The Dell DJ Ditty will restart. Frequently Asked Questions