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User manual DELL INSPIRON 1000
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User guide DELL INSPIRON 1000
Detailed instructions for use are in the User's Guide. DellTM InspironTM 1000
Owner's Manual
Model PP08S
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Dell Inspiron Help file. To access the help file, see page 9. If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
____________________
Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, Axim, and DellNet are trademarks of Dell Inc.; Intel and Celeron are registered trademarks of Intel Corporation; Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP08S
December 2004
P/N Y6960 Rev. A01
Contents
Finding Information
............................
9
1
About Your Computer
Front View.
................................ .............................. ..............................
13 16 17 17 20
Left Side View . Right Side View Back View
................................ ...............................
Bottom View.
2
Setting Up Your Computer
Connecting to the Internet
......................... ..................
21 21 22 22 22 23 23 24 24
Setting Up Your Internet Connection Setting Up a Printer
............................ ....................... .......................
Printer Cable . . . . . . Connecting a USB Printer Power Protection Devices
......................... .................... .................... ....................
Surge Protectors . . . . . . . Line Conditioners . . . . . . . Uninterruptible Power Supplies
3
Using a Battery
Battery Performance .
........................... .......................
25 26 26 26 26 28 Contents 3
Checking the Battery Charge . Low-Battery Warning Charging the Battery .
.........................
........................... ..........................
Recalibrating a Battery Removing a Battery
............................
Installing a Battery Storing a Battery.
............................
28 28
.............................
4
Using CDs, DVDs, and Other Multimedia
Using CDs and DVDs . Copying CDs .
...........................
29 29 29 30 30
............................... ................... ................... ...................
How to Copy a CD . . . . . . . . Using Blank CD-Rs and CD-RWs . Helpful Tips . . . . . . . . . . .
5
Using the Keyboard and Touch Pad
Numeric Keypad . Key Combinations
............................. ............................. .............. .............. .............. ..............
31 32 32 32 32 32 33 33
System Functions . . . . . . . . . . . . . Display Functions . . . . . . . . . . . . . Speaker Functions . . . . . . . . . . . . Microsoft® Windows® Logo Key Functions. Touch Pad .
................................ ......................
Customizing the Touch Pad
6
Using PC Cards
PC Card Types
............................... ............................ ............................ ............................
35 35 35 36
Extended PC Cards. Installing a PC Card Removing a PC Card
7
Setting Up a Network
Connecting to a Network Adapter Network Setup Wizard .
.....................
37 38
..........................
4
Contents
8
Removing the Hard Drive
Before You Begin
............................. ................. .................
39 39 39 40
Turning Off Your Computer . . . . . . Before Working Inside Your Computer Hard Drive.
................................
9
Solving Problems
Dell Diagnostics .
............................. ...................
43 43 45 45 46 46 46 46 48 49 49 50 50 50 50 51 51 51 51 51 52 52 53 53 53
When to Use the Dell Diagnostics Drive Problems
.............................. .......... .......... .......... ..........
CD and DVD drive problems . . . . . . . . . . . . If you there is no audio . . . . . . . . . . . . . . If you hear an unfamiliar scraping or grinding sound Hard drive problems. . . . . . . . . . . . . . . . E-Mail, Modem, and Internet Problems Error Messages
...................
.............................. ............................ ..................... .....................
Keyboard Problems
External Keyboard Problems . Unexpected Characters . . . Lockups and Software Problems
...................... .. .. .. .. .. .. .. ..
The computer does not start up . . . . . . . . . . . . . . . . . . The computer stops responding . . . . . . . . . . . . . . . . . . Slow computer performance or problems connecting to the Internet. A program stops responding . . . . . . . . . . . . . . . . . . . . A program crashes repeatedly . . . . . . . . . . . . . . . . . . . A program is designed for an earlier Windows operating system. . . A solid blue screen appears . . . . . . . . . . . . . . . . . . . . Other software problems . . . . . . . . . . . . . . . . . . . . . Memory Problems
............................. ............................
Network Problems. PC Card Problems Power Problems .
............................. .............................
Contents
5
Printer Problems.
............................. ............................ ....................... .................. .................. ..................
55 55 56 56 56 57 58 58 58 59 60 60 60 60 61 62 62 62 64
Scanner Problems .
Sound and Speaker Problems
No sound from integrated speakers No sound from external speakers . No sound from headphones . . . . Touch Pad or Mouse Problems Video and Display Problems
.......................
........................ ................. ................. .................
If the display is blank . . . . . . . . If the display is difficult to read. . . . If only part of the display is readable . Drivers
.................................. .................... .................... .................... ............
What Is a Driver? . . . . . . . Identifying Drivers. . . . . . . Reinstalling Drivers and Utilities
Resolving Software and Hardware Incompatibilities Restoring Your Operating System .
..................... ............. .............
Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec . . . . .
10 Appendix
Specifications .
.............................. ..................... .................. .................. .................. .................. ................. ......... .........
67 72 72 73 73 73 74 75 75
Using the System Setup Program .
Overview . . . . . . . . . . . . . Viewing the System Setup Screens. System Setup Screens. . . . . . . Commonly Used Options. . . . . .
Dell Technical Support Policy (U.S. Only) .
Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals .
6
Contents
Contacting Dell
.............................. ........................
75 92 92
Macrovision Product Notice FCC Notices (U.S. Only)
..........................
Index
....................................
95
Contents
7
8
Contents
Finding Information
NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer.
What Are You Looking For? · · · · · · Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement Find It Here DellTM Product Information Guide
· How to set up my computer
Setup Diagram
· · · · ·
Tips on using Microsoft® Windows® How to play CDs and DVDs How to use standby mode and hibernate mode How to change my display resolution How to clean my computer
Help File 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User's guides. 3 Click Dell Inspiron Help.
Finding Information
9
www.dell.com | support.dell.com
What Are You Looking For? · Service Tag and Express Service Code · Microsoft Windows License Label
Find It Here Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. · Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. · Enter the Express Service Code to direct your call when contacting technical support.
· Solutions -- Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions · Community -- Online discussion with other Dell customers · Upgrades -- Upgrade information for components, such as memory, the hard drive, and the operating system · Customer Care -- Contact information, service call and order status, warranty, and repair information · Service and support -- Service call status and support history, service contract, online discussions with technical support · Reference -- Computer documentation, details on my computer configuration, product specifications, and white papers · Downloads -- Certified drivers, patches, and software updates · If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for DellTM 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.
Dell Support Website -- support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions.
10
Finding Information
What Are You Looking For? · How to use Windows XP · Documentation for my computer · Documentation for devices (such as a modem)
Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen.
Finding Information
11
www.dell.com | support.dell.com
12
Finding Information
About Your Computer
Front View
display latch release display
hard drive and keyboard status lights keyboard touch pad touch pad buttons device status lights power button
speakers
DISPLAY LATCH RELEASE
-- Press this button to release the display latch and open the display.
D I S P L A Y -- For more information about your display, see "Using the Display" in the Dell Inspiron Help file. To access the help file, see page 9. POWER BUTTON
-- Press the power button to turn on the computer or to enter or exit a power management
mode.
NOTICE: To avoid losing data, shut down your computer instead of pressing the power button.
About Your Computer
13
www.dell.com | support.dell.com
SPEAKERS
-- To adjust the volume of the integrated speakers, press the volume-control key combinations. For more information, see page 32.
DEVICE STATUS LIGHTS
Turns on when you turn on the computer or flashes when the computer is in a power management mode. Turns on steadily when the battery is being charged or flashes when the battery charge is low. If the computer is connected to an electrical outlet, the light operates as follows: Solid green: The battery is charging. Off: The battery is adequately charged, the computer is turned off, or no battery is installed. Rapidly flashing green: An error has occurred regarding the battery. If the computer is running on a battery, the light operates as follows: Off: The battery is discharging normally with use. Flashing green: The battery charge is low.
TOUCH PAD AND TOUCH PAD BUTTONS KEYBOARD
-- Touch pad and touch pad buttons provide the functionality of a mouse. See page 33 for more information. -- The keyboard includes a numeric keypad as well as the Microsoft® Windows® logo
key. For information on supported key combinations, see page 32.
14
About Your Computer
HARD DRIVE AND KEYBOARD STATUS LIGHTS
The green lights located above the keyboard indicate the following:
Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
A
Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.
9
Turns on when the numeric keypad is enabled.
About Your Computer
15
www.dell.com | support.dell.com
Left Side View
audio connectors
AUDIO CONNECTORS
PC Card slot
Attach record/playback devices, such as cassette players and CD players, to the connector. Attach headphones or speakers to the connector.
P C C A R D S L O T -- Supports one PC Card, such as a modem, wireless card, or network adapter. For more information, see "Using PC Cards" on page 35.
16
About Your Computer
Right Side View
battery
BATTERY/BATTERY BAY
CD or DVD drive
-- When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See page 25. C D O R DVD D R I V E B A Y -- Accommodates a CD drive or DVD drive.
Back View
security cable slot USB connectors (3)
network connector (RJ-45) modem connector (RJ-11)
video connector AC adapter connector
About Your Computer
17
www.dell.com | support.dell.com
SECURITY CABLE SLOT
-- Lets you attach a commercially available antitheft device to the computer. For more information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot.
USB CONNECTORS Connects USB 2.0 compliant devices, such as a mouse, keyboard, or printer.
NETWORK CONNECTOR
(RJ-45)
NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector.
Connects the computer to a network. For information on using the network adapter, see the online network-adapter documentation supplied with your computer.
MODEM CONNECTOR
(RJ-11) Connects the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer.
18
About Your Computer
VIDEO CONNECTOR
Connects an external monitor. For more information, see "Using the Display" in the Dell Inspiron Help. To access the help file, see page 9.
A C A D A P T E R C O N N E C T O R -- Connects the AC adapter so that you can run the computer on AC power instead of battery power.
The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off.
CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable.
About Your Computer
19
www.dell.com | support.dell.com
Bottom View
memory module cover hard drive
battery
battery-bay latch release
fan
MEMORY MODULE COVER HARD DRIVE
-- Covers the compartment that contains the memory module(s).
-- Stores software and data.
B A T T E R Y / B A T T E R Y B A Y -- When a battery is installed, you can use the computer without connecting the computer to an electrical outlet. See page 25. BATTERY LATCH RELEASE FAN
-- Releases the battery.
-- The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating.
NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fans or the computer. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.
20
About Your Computer
Setting Up Your Computer
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: · · Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL and cable modem connections. DSL connections that provide high-speed Internet access through your existing telephone line. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously. Cable modem connections that provide high-speed Internet access through your local cable TV line.
·
If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.
Setting Up Your Internet Connection
To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer. The New Connection Wizard appears. 3 Click Connect to the Internet.
Setting Up Your Computer
21
www.dell.com | support.dell.com
4 In the next window, click the appropriate option: · · · If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. If you have a CD, click Use the CD I got from an ISP.
5 Click Next. If you selected Set up my connection manually, continue to step 6. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 6 Click the appropriate option under How do you want to connect to the Internet?, and then click Next. 7 Use the setup information provided by your ISP to complete the setup. If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 46. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: · · · · Obtain and install updated drivers. Connect the printer to the computer. Load paper and install the toner or ink cartridge. Contact the printer manufacturer for technical assistance.
Printer Cable
Your printer connects to your computer with a USB cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer box.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer.
22
Setting Up Your Computer
3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.
USB connector on computer
USB printer cable
USB connector on printer
Power Protection Devices
Several devices are available to protect against power fluctuations and failures: · · · Surge protectors Line conditioners Uninterruptible power supplies (UPS)
Surge Protectors
Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually commensurate with the cost of the surge protector. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices. NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet.
Setting Up Your Computer
23
www.dell.com | support.dell.com
Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms.
Line Conditioners
NOTICE: Line conditioners do not protect against power interruptions. Line conditioners are designed to maintain AC voltage at a fairly constant level.
Uninterruptible Power Supplies
NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection. A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).
24
Setting Up Your Computer
Using a Battery
Battery Performance
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: Charge the battery for 3 hours before using the computer without the AC adapter. NOTE: Batteries for portable computers are covered only during the initial time period of the limited warranty for your computer. For more information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your DellTM portable computer with the main battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay. NOTE: Battery operating time (the time it can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer. Operating time is significantly reduced when you perform operations including, but not limited to, the following: · · · · Using DVD, DVD-R, and CD-RW drives Using wireless communications devices, PC Cards, or USB devices Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games Running the computer in maximum performance mode. See "Power Management" in the Dell Inspiron Help file for more information. To access the help file, see page 9. NOTE: It is recommended that you connect your computer to an electrical outlet when writing to a CD or DVD. You can set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. Do not use a battery from other computers with your computer.
Using a Battery
25
www.dell.com | support.dell.com
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
Checking the Battery Charge
The low-battery warning provides information on the battery charge.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Inspiron Help file. To access the help file, see page 9.
Charging the Battery
NOTE: The AC adapter charges a completely discharged battery in approximately 3 hours with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery's internal circuitry prevents the battery from overcharging. When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge. If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet. The battery may be too hot to start charging if the light rapidly flashes green. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery. For more information about resolving problems with a battery, see "Power Problems" on page 53.
Recalibrating a Battery
If your system is configured with a nickel-metal hydride (NiMH) battery, you can recalibrate the battery by running the Battery Gauge Recalibration software in the system setup program.
26
Using a Battery
Recalibrate your NiMH battery when one of the following occurs: · · A message appears, prompting you to recalibrate your battery. The typical battery operating time decreases.
When you recalibrate your NiMH battery, do not remove the battery or disconnect your computer from the electrical outlet. Allow several hours for the procedure to complete. To run the Battery Gauge Recalibration software: 1 Connect your computer to an electrical outlet. 2 Turn on (or restart) your computer. 3 When the DELL logo appears, press
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