User manual DELL LATITUDE D410 - QUICK REFERENCE GUIDE

DellTM LatitudeTM D410 Quick Reference Guide Model PP06S w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the User's Guide (depending on your operating system, double-click the User's Guide icon on your Microsoft® Windows® desktop, or click the Start button, click Help and Support Center, and then click User and system guides). If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. The Drivers and Utilities CD and Operating System CD are optional and may not ship with all computers. _________________ Information in this document is subject to change without notice. © 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model PP06S November 2004 P/N D5173 Rev. A00 Contents Finding Information ................................ ............................. 5 8 11 12 13 14 14 15 15 15 16 18 18 19 19 19 19 20 22 Setting Up Your Computer About Your Computer. Front View. . Left View . . Right View. . Back View. . Bottom View Using a Battery . .............................. ................................ ................................ ................................ ................................ ................................ ................................. ....................... ....................... ....................... ....................... ....................... ....................... Battery Performance . . . . . Checking the Battery Charge . Charging the Battery . . . . . Removing a Battery . . . . . . Installing a Battery . . . . . . Storing a Battery . . . . . . . Solving Problems ................................ ..................... ..................... ..................... Notebook System Software (NSS) Lockups and Software Problems . Running the Dell Diagnostics . . . Contents 3 4 Contents FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm Finding Information NOTE: Some features may not be available for your computer or in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? · · · · · A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Notebook System Software (NSS) Find It Here Drivers and Utilities CD (also known as ResourceCD) Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers, run the Dell Diagnostics, or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. · · · · · · Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement DellTM Product Information Guide D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 5 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com What Are You Looking For? · · · · How to remove and replace parts Specifications How to configure system settings How to troubleshoot and solve problems Find It Here User's Guide Microsoft® Windows® XP Help and Support Center 1 Click the Start button and click Help and Support. 2 Click User's and system guides and click User's guides. The User's Guide is also available on the Drivers and Utilities CD. NOTE: The Drivers and Utilities CD is optional and may not ship with your computer. · Service Tag and Express Service Code · Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. · Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. · Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code may not be available in certain countries. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 6 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm What Are You Looking For? · Solutions -- Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions · Community -- Online discussion with other Dell customers · Upgrades -- Upgrade information for components, such as memory, the hard drive, and the operating system · Customer Care -- Contact information, service call and order status, warranty, and repair information · Service and support -- Service call status and support history, service contract, online discussions with technical support · Reference -- Computer documentation, details on my computer configuration, product specifications, and white papers · Downloads -- Certified drivers, patches, and software updates · Notebook System Software (NSS)-- If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for DellTM 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Notebook System Software: 1 Go to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All. 4 Select the operating system and operating system Find It Here Dell Support Website -- support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. language for your computer, and click Submit. 5 Under Select a Device, scroll to System and Configuration Utilities, and click Dell Notebook System Software. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 7 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com What Are You Looking For? · How to use Windows XP · Documentation for my computer · Documentation for devices (such as a modem) Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Reinstalling Windows XP" for instructions. After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. · How to reinstall my operating system NOTE: The color of your CD varies based on the operating system you ordered. NOTE: The Operating System CD is optional and may not ship with your computer. Setting Up Your Computer CAUTION: Before you perform the following procedures, see the safety instructions in the Product Information Guide. 1 Unpack the accessories box. 2 Set aside the contents of the accessories box, which you will need to complete your computer setup. The accessories box also contains user documentation and any software or additional hardware (such as PC Cards, drives, or batteries) that you have ordered. 3 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 8 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When using the AC adapter, secure the cable so that the cable is not pulled, tangled, stepped on, or crushed by objects such as chair legs or desk supports. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable, ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable. NOTE: Do not connect the computer to the docking device until the computer has been turned on and shut down at least once. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 9 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com 4 Open the computer display and press the power button to turn on the computer. power button D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 10 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm About Your Computer See your online User's Guide for detailed information about your computer. To access the User's Guide (depending on your operating system), either double-click the User's Guide icon on your desktop, or click the Start button, click Help and Support Center, and then click User and system guides. The following items address some of the more commonly asked questions about the computer. · Modem and network adapter: The computer may include both a v.92 56K modem and a 10/100/1000 Ethernet network adapter on the system board. For connector locations, see "Back View" on page 14. For more information on ports and connectors, see "About Your Computer" in your online User's Guide. Battery life and usage: Various batteries are available for use with your computer. Performing certain types of operations, such as extended wireless operation, can significantly reduce battery life and operating time. For more information about battery performance and usage, see "Using a Battery" on page 15. For more information about conserving power, see your User's Guide. · · Dell D/Bay: For information on the Dell D/Bay and the devices it supports, see your online User's Guide. Docking devices: Your computer supports the DellTM Media Base, the Dell D/Dock Expansion Station, and the Dell D/Port Advanced Port Replicator. NOTE: Docking devices may not be available in all countries. ­ ­ For information on your optional docking device, see the documentation that accompanied the device. For information on obtaining optimal performance when using a docking device with this computer, see "Solving Problems" in your online User's Guide. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 11 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com Front View 1 2 12 3 11 4 10 5 9 6 8 7 1 2 3 4 5 6 display latch display volume control buttons device status lights mute button keyboard 7 8 9 10 11 12 touch pad track stick/touch pad buttons track stick speaker power button keyboard and wireless status lights D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 12 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm Left View 1 23 4 5 6 1 2 3 security cable slot D/Bay connector USB connector 4 5 6 air vents infrared sensor air vents D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 13 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com Right View 1 2 3 4 1 2 hard drive smart card slot 3 4 PC Card slot audio connectors (2) Back View CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire. NOTICE: To avoid damaging the computer, wait 5 seconds after you turn off the computer before you disconnect an external device. 1 2 3 4 5 6 1 2 3 network connector (RJ-45) modem connector (RJ-11) USB connector (2) 4 5 6 video connector AC adapter connector air vents D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 14 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm Bottom View 1 2 3 4 8 5 7 6 1 2 3 4 battery-bay latch releases (2) charge-gauge status button battery charge gauge battery 5 6 7 8 hard drive Media Base docking-device connector memory module/coin-cell battery cover fan air vents Using a Battery Battery Performance CAUTION: Before you perform the following procedures, see the safety instructions in the Product Information Guide. NOTE: For more information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 15 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com For optimal computer performance and to help preserve BIOS settings, operate your DellTM computer with the battery installed at all times. Use a battery to run the computer when it is not connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay. Battery operating time varies depending on operating conditions. NOTE: Battery operating time (the time it can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer. Operating time is significantly reduced when you perform operations including, but not limited to, the following: · · · · Using optical drives, such as DVD or CD drives Using wireless-network communications devices, PC Cards, or USB devices Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as 3D games Running the computer in maximum performance mode NOTE: It is recommended that you connect your computer to an electrical outlet when it is writing to a CD or DVD. You can check the battery charge by pressing the battery-charge status button on the battery. You can also set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer. CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery. See "Battery Disposal" in the Product Information Guide. CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage. Checking the Battery Charge The Dell QuickSet Battery Meter, the Microsoft® Windows® Power Meter window and icon, the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge. Dell QuickSet Battery Meter If Dell QuickSet is installed, press to display the QuickSet Battery Meter. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 16 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in standalone mode, or when the computer is docked in the Media Base. The additional power from the battery in the Media Base is available for computer usage once you dock the computer. In addition, when your computer is connected to the Media Base or other docking device (docked), the Battery Meter window includes a Dock Battery tab, which displays the charge level and current status of the battery in the battery bay of the Media Base or other docking device. The following icons appear in the Battery Meter window: · The computer or docking device is running on battery power. · The battery is discharging. · The computer or docking device is connected to an electrical outlet and running on AC power. · The battery is charging. · The computer or docking device is connected to an electrical outlet and running on AC power. · The battery is fully charged and idle. For more information about QuickSet, right-click the icon in the notification area (located in the lower-right corner of the Windows desktop), and click Help. Microsoft Windows Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the icon in the notification area. For more information about the Power Meter tab, see your User's Guide. If the computer is connected to an electrical outlet, a icon appears. Charge Gauge During the first 3 seconds after you press the status button on the battery charge gauge, the lights on the charge gauge indicate battery charge status. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights appear, the battery has no charge. Health Gauge The battery life span is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity, or battery health. To check the battery health, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 17 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com NOTE: When you press and hold the status button on the battery charge gauge for at least 3 seconds, the charge-level lights first light to display the current charge status. Then they switch to battery health status where they represent incremental degradation when lit. Low-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning. Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically. NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in standalone mode, or when the computer is docked in the Media Base. The additional power from the battery in the Media Base is available for computer usage once you dock the computer. A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see your User's Guide. A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The computer beeps once, indicating that minimal battery operating time remains. During that time, the speaker beeps periodically. The computer enters hibernate mode when the battery charge is at a critically low level. Charging the Battery NOTE: The AC adapter charges a completely discharged battery in approximately 2 hours with the computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the computer as long as you like. The battery's internal circuitry prevents the battery from overcharging. When you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge. If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet. The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature. Then connect the computer to an electrical outlet to continue charging the battery. Removing a Battery CAUTION: Before performing the following procedures, disconnect the modem from the telephone wall jack. 1 Ensure that the computer is turned off and disconnected from the electrical outlet. 2 If the computer is connected to the Media Base or other docking device (docked), undock it. See the documentation that came with your docking device for instructions. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 18 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm 3 Slide the battery-bay latch releases on the bottom of the computer, and then remove the battery from the bay. Installing a Battery Ensure that the computer is turned off. Slide the battery into the bay until the latch releases click. Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it. Solving Problems Notebook System Software (NSS) If you reinstall the operating system for your computer, you should also reinstall the NSS utility. This utility is available on the optional Drivers and Utilities CD and on the Dell Support website at www.support.dell.com. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 19 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com To download the utility from the Dell Support website, go to the Downloads section of the website and select your computer model from the pull-down menu. Select the Download Category "System and Configuration Utilities," select your operating system and language, and then follow the posted instructions. NSS provides critical updates for your operating system and support for DellTM 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. NOTE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port, and D/View devices. Lockups and Software Problems CAUTION: Before you perform the following procedures, see the safety instructions in the Product Information Guide. The computer does not start up ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. TU R N T H E C O M P U T E R O F F -- If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. A program stops responding END THE PROGRAM -- 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 20 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy or CD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N -- If necessary, uninstall and then reinstall the program. A program is designed for an earlier Windows operating system I F Y O U A R E U S I N G W I N D O W S X P, R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D -- The Program Compatibility Wizard configures a program so that it runs in an environment similar to nonWindows XP operating system environments. 1 Click the Start button, point to All Programs Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN T H E C O M P U T E R O F F -- If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION -- · Ensure that the program is compatible with the operating system installed on your computer. · Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. · Ensure that the program is installed and configured properly. · Verify that the device drivers do not conflict with the program. · If necessary, uninstall and then reinstall the program. BA C K U P Y O U R F I L E S I M M E D I A T E L Y US E A V I R U S -S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P I E S , O R C DS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start M E N U D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 21 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com S C A N T H E C O M P U T E R F O R S P Y W A R E -- If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. R U N T H E D E L L DI A G N O S T I C S -- If all tests run successfully, the error condition is related to a software problem. Running the Dell Diagnostics CAUTION: Before you perform the following procedures, see the safety instructions located in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" (see your online User's Guide) and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on DellTM computers. Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell. 1 Shut down the computer. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELLTM logo appears, press immediately. NOTE: If you cannot see anything on your display, hold down the mute button and press the computer's power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your optional Drivers and Utilities CD. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 22 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm 5 When the boot device list appears, highlight Diagnostics and press . The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. · · During the assessment, answer any questions that appear. If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press . If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics. · If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 6 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Optional Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup. 3 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 4 Select the CD/DVD/CD-RW Drive option from the CD boot menu. 5 Select the Boot from CD-ROM option from the menu that appears. 6 Type 1 to start the ResourceCD menu. 7 Type 2 to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to run. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 23 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Express Test Function Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. Tests a specific device. You can customize the tests you want to run. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. Extended Test Custom Test Symptom Tree 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Results Errors Help Configuration Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and the problem description. Describes the test and may indicate requirements for running the test. Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 24 Quick Reference Guide FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY Quick Reference Guide 25 FILE LOCATION: J:\DL\DL044399\DTP\D5173eb0.fm www.dell.com | support.dell.com D E L L C O N F I D E N T I A L ­ P R E L I M I N A R Y 1 2 / 8 / 0 4 ­ F O R P R O O F O N LY 26 Quick Reference Guide Index A about your computer back view, 13 bottom view, 14 front view, 11 left view, 12 right view, 13 D Dell support website, 7 Dell Premier Support website, 5, 7 Diagnostics Dell, 21 diagnostics Drivers and Utilities CD, 5 documentation device, 5 online, 7 System Information Guide, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and Utilities CD, 5 M Microsoft Windows label, 6 O Operating System Installation Guide, 8 operating system CD, 8 operating system CD, 8 B battery battery life and usage, 10 charge gauge, 16 charging, 17 checking the charge, 15 health gauge, 16 installing, 18 low-battery warning, 17 performance, 14 power meter, 16 removing, 17 storing, 18 P problems blue screen, 20 computer crashes, 19-20 computer does not start up, 19 computer stops responding, 19 lockups, 19 program crashes, 20 program stops responding, 19 programs and Windows compatibility, 20 slow computer performance, 21 software, 19-20 solving, 18 spyware, 21 F Finding Information documentation, 5 C CD operating system, 8 computer, 10 crashes, 19-20 slow performance, 21 stops responding, 19 L labels Microsoft Windows, 6 Service Tag, 6 Index 27 R reinstalling Drivers and Utilities, 5 ResourceCD, 5 S safety instructions, 5 Service Tag, 6 software problems, 20 spyware, 21 U User's Guide, 6 W warranty, 5 Windows XP Program Compatibility Wizard, 20 wizards Program Compatibility Wizard, 20 28 Index DellTM LatitudeTM D410 Guide de référence rapide Modèle PP06S w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Remarques, avis et précautions REMARQUE : Une REMARQUE fournit des informations importantes qui vous aident à mieux utiliser votre ordinateur. AVIS : Un AVIS vous avertit d'un risque de dommage matériel ou de perte de données et vous indique comment éviter le problème. PRÉCAUTION : Une PRÉCAUTION indique un risque potentiel d'endommagement du matériel, de blessure corporelle ou de mort. Abréviations et sigles Pour obtenir la liste complète des abréviations et sigles, reportez-vous au Guide d'utilisation (selon votre système d'exploitation, double-cliquez sur l'icône Guide d'utilisation du bureau Microsoft® Windows® , ou bien cliquez sur le bouton Démarrer, puis sur Centre d'aide et de support, et enfin sur Guides d'utilisation du système). Si vous avez acheté un ordinateur DellTM Série n, les références du présent document concernant les systèmes d'application Microsoft® Windows® ne sont pas applicables. Les CD Drivers and Utilities (Pilotes et utilitaires) et Operating System (Système d'exploitation) sont en option et peuvent ne pas être expédiés avec tous les ordinateurs. _________________ Les informations contenues dans ce document sont sujettes à modification sans préavis. © 2004 Dell Inc. Tous droits réservés. La reproduction de ce document, de quelque manière que ce soit, sans l'autorisation écrite de Dell Inc. est strictement interdite. Marques utilisées dans ce document : Dell, le logo DELL et Latitude sont des marques de Dell Inc.; Microsoft et Windows sont des marques déposées de Microsoft Corporation ; Intel et Pentium sont des marques déposées d'Intel Corporation. D'autres marques et noms commerciaux peuvent être utilisés dans ce document pour faire référence aux entités se réclamant de ces marques et de ces noms ou à leurs produits. Dell Inc. rejette tout intérêt propriétaire dans les marques et les noms commerciaux autres que les siens. Modèle PP06S Novembre 2004 Réf. D5173 Rév. A00 Table des matières Recherche d'informations . ........................... ....................... 33 37 39 40 41 42 42 43 43 43 44 46 47 47 48 48 48 48 51 Configuration de votre ordinateur . À propos de votre ordinateur Vue frontale . . . . . Vue du côté gauche. Vue du côté droit . . Vue arrière . . . . . Vue de dessous . . . Utilisation d'une batterie .......................... ............................ ............................ ............................ ............................ ............................ ............................ .................. .................. .................. .................. .................. .................. Performances de la batterie . . . . . . Vérification de la charge de la batterie. Chargement de la batterie . . . . . . . Retrait de la batterie . . . . . . . . . . Installation d'une batterie . . . . . . . Stockage d'une batterie . . . . . . . . Résolution des problèmes . ........................... ............... ............... ............... Notebook System Software (NSS) . . . . . . Problèmes de blocage et problèmes logiciels Exécution de Dell Diagnostics . . . . . . . . Index . ........................................ 55 Table des matières 31 32 Table des matières FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm Recherche d'informations REMARQUE : Certaines fonctionnalités peuvent ne pas être disponibles sur votre ordinateur ou dans certains pays. REMARQUE : Il est possible que des informations supplémentaires soient livrées avec votre ordinateur. Que recherchez-vous ? · · · · · Un programme de diagnostic pour mon ordinateur Pilotes pour mon ordinateur Documentation concernant mon ordinateur Documentation concernant mon périphérique Notebook System Software (NSS) Cherchez ici. CD Drivers and Utilities (Pilotes et utilitaires) (également appelé CD ResourceCD) La documentation et les pilotes sont déjà installés sur l'ordinateur. Vous pouvez utiliser le CD pour réinstaller les pilotes, exécuter Dell Diagnostics ou accéder à votre documentation. Des fichiers Lisez-moi peuvent être inclus sur votre CD afin de fournir des informations sur les modifications techniques apportées en dernière minute à votre système ou des informations de référence destinées aux techniciens ou aux utilisateurs expérimentés. REMARQUE : Les pilotes et mises à jour de documentation les plus récents se trouvent à l'adresse support.dell.com. REMARQUE : Le CD Drivers and Utilities est en option et n'est pas obligatoirement expédié avec votre ordinateur. · · · · · · Informations sur les garanties Termes et Conditions (États-Unis uniquement) Consignes de sécurité Informations sur les réglementations Informations relatives à l'ergonomie Contrat de licence pour utilisateur final Guide d'information sur le produit DellTM D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T Guide de référence rapide 33 FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm www.dell.com | support.dell.com Que recherchez-vous ? · · · · Comment retirer et remplacer des pièces Caractéristiques Comment configurer les paramètres du système Comment déterminer et résoudre des problèmes Cherchez ici. Guide d'utilisation Centre d'aide et de support Microsoft® Windows® XP 1 Cliquez sur le bouton Démarrer, puis sur Aide et support. 2 Cliquez sur Guides d'utilisation du système, puis sur Guides d'utilisation. Le Guide d'utilisation est aussi disponible sur le CD Drivers and Utilities. REMARQUE : Le CD Drivers and Utilities est en option et n'est pas obligatoirement expédié avec votre ordinateur. · Numéro de service et code de service express · Étiquette de licence Microsoft Windows Numéro de service et licence Microsoft Windows Ces étiquettes sont situées sur la base de votre ordinateur. · Utilisez le numéro de service pour identifier votre ordinateur lorsque vous accédez au site Web support.dell.com ou lorsque vous contactez le service de support technique. · Entrez le code de service express pour orienter votre appel lorsque vous communiquez avec le service d'assistance technique. Le code de service express n'est pas nécessairement disponible dans tous les pays. D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T 34 Guide de référence rapide FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm Que recherchez-vous ? · Solutions -- Astuces de dépannage, articles de techniciens, cours en ligne, questions fréquemment posées · Communauté -- Discussion en ligne avec d'autres clients Dell · Mises à niveau -- Informations sur les mises à niveau des composants, comme la mémoire, le disque dur et le système d'exploitation · Service clientèle -- Personnes-ressources, appels de service et état des commandes, garanties et informations sur les réparations · Service et support -- Historique de l'état des appels de service et du support, contrat de service, discussions en ligne avec le support technique · Référence -- Documentation de l'ordinateur, détails sur la configuration de l'ordinateur, caractéristiques de produit et livres blancs · Téléchargements -- Pilotes, correctifs et mises à jour logicielles agréés · Notebook System Software (NSS)-- Si vous réinstallez le système d'exploitation de votre ordinateur, vous devez également réinstaller l'utilitaire NSS. NSS fournit des mises à jour essentielles pour le système d'exploitation et la prise en charge des lecteurs de disquette USB DellTM de 3,5 pouces, des processeurs Intel® Pentium® M, des lecteurs optiques et des périphériques USB. NSS est requis pour le bon fonctionnement de votre ordinateur Dell. Ce logiciel détecte automatiquement votre ordinateur et son système d'exploitation, et installe les mises à jour appropriées à votre configuration. Pour télécharger NSS : 1 Allez à l'adresse support.dell.com et cliquez sur Cherchez ici. Site Web de support de Dell -- support.dell.com REMARQUE : Sélectionnez votre région pour afficher le site de support approprié. REMARQUE : Les représentants des grandes entreprises, du gouvernement et du domaine de l'éducation peuvent également utiliser le site Web Premier Support de Dell à l'adresse premier.support.dell.com. Ce site Web peut ne pas être disponible dans toutes les régions. Téléchargements. 2 Saisissez votre numéro de service ou le modèle de l'appareil. 3 Dans le menu déroulant Télécharger une catégorie, cliquez sur All (Toutes). 4 Sélectionnez le système d'exploitation et la langue du système d'exploitation de votre ordinateur, puis cliquez sur Soumettre. 5 Sous Select a Device (Sélectionner un périphérique), descendez jusqu'à Utilitaires Système et Configuration, puis cliquez sur Dell Notebook System Software (Logiciel système pour portables Dell). D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T Guide de référence rapide 35 FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm www.dell.com | support.dell.com Que recherchez-vous ? · Comment utiliser Windows XP · Documentation concernant mon ordinateur · Documentation concernant les périphériques (pour un modem, par exemple) Cherchez ici. Centre d'aide et de support de Windows 1 Cliquez sur le bouton Démarrer, puis sur Aide et support. 2 Tapez un mot ou une expression qui décrit votre problème, puis cliquez sur l'icône en forme de flèche. 3 Cliquez sur la rubrique qui décrit votre problème. 4 Suivez les instructions qui s'affichent à l'écran. CD Operating System (système d'exploitation) Le système d'exploitation est déjà installé sur votre ordinateur. Pour réinstaller le système d'exploitation, utilisez le CD Operating System (Système d'exploitation). Reportez-vous à la section «Réinstallation de Windows XP» pour obtenir des instructions. Après avoir réinstallé votre système d'exploitation, utilisez le CD Drivers and Utilities pour réinstaller les pilotes des périphériques livrés avec votre ordinateur. L'étiquette de la clé de produit (Product key) de votre système d'exploitation se trouve sur l'ordinateur. · Comment réinstaller mon système d'exploitation REMARQUE : La couleur du CD varie selon le système d'exploitation que vous avez commandé. REMARQUE : Le CD Operating System est en option et n'est pas obligatoirement expédié avec tous les ordinateurs. D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T 36 Guide de référence rapide FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm Configuration de votre ordinateur PRÉCAUTION : Avant de commencer toute procédure de cette section, reportez-vous aux consignes de sécurité du Guide d´information sur le produit. 1 Déballez la boîte d'accessoires. 2 Mettez de côté le contenu de la boîte d'accessoires ; vous en aurez besoin ultérieurement pour configurer votre ordinateur. Cette boîte contient également la documentation utilisateur et tout autre logiciel ou matériel supplémentaire (PC Cards, lecteurs, batteries, etc.) que vous avez commandé. 3 Reliez l'adaptateur secteur au connecteur de l'adaptateur secteur de l'ordinateur et à la prise secteur. PRÉCAUTION : L'adaptateur secteur fonctionne avec les tensions secteur disponibles dans le monde entier. Cependant, les connecteurs et les rampes d'alimentation varient selon les pays. Le fait d'utiliser un câble incompatible, ou de mal brancher le câble aux prises peut endommager l'équipement ou causer un incendie. AVIS : Lorsque vous utilisez l'adaptateur secteur, vérifiez que le câble n'est pas étiré, coincé ou écrasé par des objets tels que des pieds de chaise ou de bureau, et qu'on ne peut pas marcher dessus. AVIS : Lorsque vous déconnectez le câble de l'adaptateur secteur de l'ordinateur, saisissez le connecteur et non le câble lui-même, puis tirez fermement mais avec précaution pour éviter d'endommager le câble. Lorsque vous enroulez le câble de l'adaptateur secteur, vérifiez que vous suivez l'angle du connecteur de l'adaptateur secteur afin d'éviter d'endommager le câble. REMARQUE : Ne raccordez pas l'ordinateur à la station d'accueil tant qu'il n'a pas été mis sous tension et arrêté au moins une fois. D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T Guide de référence rapide 37 FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm www.dell.com | support.dell.com 4 Pour mettre l'ordinateur sous tension, ouvrez le moniteur et appuyez sur le bouton d'alimentation. bouton d'alimentation D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T 38 Guide de référence rapide FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm À propos de votre ordinateur Pour plus d'informations sur l'ordinateur, reportez-vous au Guide d'utilisation en ligne. Pour avoir accès au Guide d'utilisation vous devez, selon votre système d'exploitation, soit double-cliquer sur l'icône Guide d'utilisation de votre bureau, soit sur le bouton Démarrer, puis sur Centre d'aide et de support, et enfin sur Guides d'utilisation du système. Vous trouverez ci-dessous des réponses aux questions les plus fréquemment posées concernant l'ordinateur. · Carte réseau et modem : La carte système de l'ordinateur peut comprendre un modem v.92 56K et une carte réseau Ethernet 10/100/1000. Pour trouver l'emplacement des connecteurs, reportez-vous à la section «Vue arrière» à la page 42. Pour plus d'informations sur les ports et les connecteurs, reportez-vous à la section «À propos de votre ordinateur» du Guide d'utilisation en ligne. Durée de vie et utilisation de la batterie : Diverses batteries sont disponibles pour votre ordinateur. Certaines opérations, comme l'utilisation prolongée de périphériques sans fil, peuvent réduire considérablement la durée de vie et l'autonomie de la batterie. Pour obtenir plus d'informations sur les performances de la batterie et son utilisation, reportez-vous à la section «Utilisation d'une batterie» à la page 43. Pour des informations supplémentaires concernant l'économie d'énergie, reportez-vous à votre Guide d'utilisation. · · Dell D/Bay : Pour obtenir des informations sur Dell D/Bay et sur les périphériques qu'il prend en charge, reportez-vous à votre Guide d'utilisation en ligne. Stations d'accueil : Votre ordinateur prend en charge DellTM Media Base, Dell D/Dock Expansion Station, et Dell D/Port Advanced Port Replicator. REMARQUE : Il se peut que les stations d'accueil ne soient pas disponibles dans tous les pays. ­ ­ Pour des informations sur votre station d'accueil optionnelle, reportez-vous à la documentation qui accompagne la station. Pour savoir comment obtenir des performances optimales lors de l'utilisation d'une station d'accueil avec cet ordinateur, reportez-vous à la section «Résolutions des problèmes» du Guide d'utilisation en ligne. D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T Guide de référence rapide 39 FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm www.dell.com | support.dell.com Vue frontale 1 2 12 3 11 4 10 5 9 6 8 7 1 2 3 4 5 6 loquet de l'écran écran boutons de contrôle du volume voyants d'état du périphérique bouton de mise en sourdine clavier 7 8 9 10 11 12 tablette tactile boutons de la manette/tablette tactile manette haut-parleur bouton d'alimentation clavier et voyants d'état du sans fil D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T 40 Guide de référence rapide FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm Vue du côté gauche 1 23 4 5 6 1 2 3 emplacement pour câble de sécurité (antivol) connecteur D/Bay Connecteur USB 4 5 6 entrées d'air capteur infrarouge entrées d'air D E L L C O N F I D E N T I E L ­ P R É L I M I N A I R E 1 2 / 8 / 0 4 ­ P O U R AVA N T- P R O J E T S E U L E M E N T Guide de référence rapide 41 FILE LOCATION: J:\DL\DL044399\DTP\D5173fb0.fm