User manual DELL LATITUDE D620 - GETTING STARTED

Welcome - Getting Started This document contains information about the LatitudeTM D620. The Latitude D620 training course goal is to prepare you to accurately and effectively resolve customer inquiries and technical issues and to inform you of the proper steps for replacing hardware. This course also gives an overview of the system BIOS, features, keyboard shortcuts, and safety precautions. RTS Dates: Americas - 04/07/2006 Europe - 04/07/2006 Brazil - 04/07/2006 Asia Pacific - 04/07/2006 Japan - 04/07/2006 China - 04/07/2006 Departments: Contributing Sources: Contacting Dell: Global Technical Curriculum Development (GTCD) To contact Dell regarding issues with this training material, click the following link: Feedback. Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Rev. A06 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Welcome - Getting Started For Dell Employees Only This document is Dell Confidential Using this Material The following sections provide information to help you effectively use this training material. Navigating the Material To navigate through this course, select topics using either the left navigation menu or the Previous/Next buttons at the top right corner of each page. This course is designed to be completed in the order in which the topics are presented. However, refresher training can be accomplished in any desired order. Important Symbols The following symbols are used to emphasize important notations in this material: A NOTE indicates important information that helps you make better use of your computer. A WARNING indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. A CAUTION indicates a potential for property damage, personal injury, or death. Browser Requirements Dell's online courses are designed to work with Internet Explorer® 5.x and later, Netscape® versions 6.x and later, and Mozilla® 1.0.1. If you experience problems with the courseware related to your browser, please contact us: us_dcse@dell.com Additional Required Software Adobe® Acrobat® (.pdf) files require Acrobat Reader®. You can download Acrobat Reader and get additional information from Adobe's website: http://www.adobe.com/products/acrobat/. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Using this Material For Dell Employees Only This document is Dell Confidential Marketing Information The LatitudeTM D620 is positioned as Latitude's mainstream thin and light D-Family product, designed for workers who frequently travel and value mainstream performance with full-size 14.1" displays and integrated optical drives. It targets large corporate accounts with a strong focus on manageability, cost of ownership, security, and integrated communications delivered in a notebook with a high level of quality, fit, and finish. The D620 replaces the D610 as Latitude's mainstream thin and light corporate notebook. It is a 2-spindle design optimized around a wide-aspect 14.1" display. The D620 delivers mainstream performance with the Intel® Napa architecture, the new Latitude Laminar design language, and integrated wireless communications (including support for integrated configurable cellular WAN), all at a lower weight than the D610 with an optimized profile height associated with the wide-aspect display. Cost for the D620 is managed with the goal of cost-point replacement to the D610. The Latitude brand promise is maintained by offering managed transitions, system manageability, and essential commonality with the Latitude D-Family. The D620 is compatible with the D-Family docking, AC adapters, and D-Family media modules and peripherals. This system supports key D-Family features such as smart card technology, TPM, gigabit Ethernet, mini card slots, and dual-pointing devices. These are some of the goals considered in the Latitude D620's development: q q q q q q Delivery of Intel's Napa architecture (features/performance) D-Family commonality Size and weight Battery life Cost RoHS compliance Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Marketing Information For Dell Employees Only This document is Dell Confidential RoHS Overview The LatitudeTM D620 is fully RoHS compliant. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 RoHS Overview For Dell Employees Only This document is Dell Confidential Product Overview LatitudeTM D620 RTS Dates Americas 04/07/06 Europe 04/07/06 APCC 04/07/06 Japan 04/07/06 CCC 04/07/06 Brazil 04/07/06 Latitude D620 Latitude D610 The table below compares the Latitude D620 to the older D610. Product Overview Features Processor type Latitude D620 Intel® CoreTM 2 Duo, Core Duo, and Core Solo (Merom and Yonah) Core 2 Duo: 2.0 GHz 2.16 GHz 2.33 GHz Dual core: 1.67 GHz 1.83 GHz 2.0 GHz 2.17 GHz Single core 1.67 GHz Calistoga 945GM / 945PM DDR2 533/667 MHz SODIMM modules 256 MB / 4096 MB 14.1" WXGA (1280x800) 14.1" WXGA+ UltraSharpTM (1440x900) NVIDIA® Quadro® NVS 110M 64-bit Intel 950GMA 64 MB dedicated / 128 MB shared Up to 224 MB shared SigmaTel® STAC9200 (Azalia codec) Two back ports Two side ports SATA Floppy disk drive (optional) 24x CD-ROM drive 24x CDRW/DVD drive 8x DVD+/­RW drive Second 40 GB hard drive Second battery Latitude D610 Intel Pentium® M (Dothan) Processor speeds Single core: 1.6 GHZ (730) 1.8 GHz (740) 1.9 GHz (750) 2.0 GHz (760) 2.1 GHz (770) System chipset Memory Memory min/max LCD types Video Video memory Audio USB support Hard drive interface Alviso 915GM / 915PM DDR2 400/533 MHz SODIMM modules 256 MB / 2048 MB 14" XGA (1024x768) 14" SXGA+ (1400x1050) ATITM M22CSP64 Mobile Intel UMA internal 128 MB SigmaTel STAC9751 Two back ports Two side ports IDE Media bay options Wireless options WLAN: DellTM Wireless 1390 Mini Card Dell Wireless 1390 ExpressCardTM (post RTS) Dell Wireless 1490 Mini Card Intel PRO/Wireless 3945 Mini Card WWAN: Dell Wireless 5500 Mobile Broadband Mini Card Dell Wireless 5700 Mobile Broadband Mini Card Dell Wireless 5505 Mobile Broadband Mini Card (Europe only) Dell 350 Bluetooth v2.0 + Enhanced Data Rate (EDR) Broadcom® BCM5752 Integrated Gigabit Ethernet Conexant® HDA D110 MDC w/ Azalia codec O2Micro® Oz601 Controller PC CardTM Slot Smart card slot IRDA 1.1 Intel 2915 Mini PCI® Dell Wireless 1350 Mini PCI Dell Wireless 1450 Mini PCI Intel PRO/Wireless 2200 Mini PCI Intel PRO/Wireless 2100 Mini PCI Bluetooth® support NIC (LOM) Modem I/O card slots Dell 350 Bluetooth Internal Wireless Card Broadcom BCM5751 Integrated Gigabit Ethernet Conexant MDC Internal Modem, 56K, V.90 Texas InstrumentsTM PCI6515 CardBus/smart card controller IR support IR at 4 Mbit/s using the SMsC Macallan III I/O controller and a Vishay TDFU6102F IrDA transceiver Power VGA (video) S-video Serial Parallel RJ-45 (network) RJ-11 (modem) USB 2.0 (four) IrDA Audio (headphone and mic) D-Port connector Ports and connectors Power VGA (video) Serial RJ-45 (network) RJ-11 (modem) USB 2.0 (four) IrDA Audio (headphone and mic) D-Port connector Windows® XP Home SP2 Windows XP Pro SP1 Windows XP Pro SP2 Windows Pro 64-bit Windows VistaTM (when available) Novell® Certification n Series D-Dock expansion station D-Port APR 65 W (90 W with D-Series dock) Lithium Ion 9-cell 85 WHr Lithium Ion 6-cell 56 WHr Lithium Ion 4-cell 35 WHr ~5 pounds Operating system Windows XP Home Windows XP Professional Docking support AC adapter Battery Weight Lithium Ion 6-cell 53 WHr Lithium Ion 6-cell 48 WHr Lithium Ion 4-cell 32 WHr ~5 pounds Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Product Overview For Dell Employees Only This document is Dell Confidential System Specifications q Processors PC CardTM Memory Communications Audio Keyboard Fingerprint Reader Battery Physical q System Information Smart Card Ports and Connectors Graphics Display Touch Pad Track Stick AC Adapter Environmental q q q q q q q q q q q q q q q q Processors Processor type Level 1 (L1) cache Level 2 (L2) cache External bus frequency Intel® CoreTM Solo and Intel Core Duo processors 64 KB (Internal) 2 MB (on-die) 667 MHz System Information System chipset Data bus width DRAM bus width Processor address bus width Intel 945GM or 945 OM 64 bits 64 bits 36 Bits PC Card Cardbus controller PC Card connector Cards supported PC Card connector size Data width (maximum) O2Micro® Oz601 CardBus Controller One (supports one Type I or Type II card) PC Card: 3.3 V and 5 V ExpressCardTM: 34 mm with adapter 80 Pins PCMCIA: 16 Bits CardBus: 32 Bits Smart Card Read/write capabilities Cards supported Program technology supported Interface speed EMV level WHQL certification Compatibility Insert/eject cycles Reads and writes to all ISO 7816 1/2/3/4 microprocessor cards (T=0, T=1) 3 V and 5 V Java CardsTM 9600­115,200 BPS Level 1 certified PC/SC Compatible within a PKI environment Certified for up to 100,000 cycles Memory Memory module connectors Memory module capacities Memory type Minimum memory Maximum memory Two user-accessible SODIMM sockets 256, 512, 1024, 2048 MB 533 and 667 MHz DDR2 SDRAM 256 MB (for some regions, the amount of memory may differ) 4 GB Ports and Connectors Serial Video Audio USB Infrared Modem Network adapter D-Dock 9-pin connector; 16550C-compatible, 16-Byte buffer connector 15-hole standard VGA connector Microphone mini-connector, stereo headphones/speakers mini-connector Four 4-pin USB 2.0-compliant connectors Sensor compatible with IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.0 (Slow IR) RJ-11 support RJ-45 port Standard D-dock connector for devices such as D-Docks, advanced port replicators, and expansion stations Communications Modem Type Controller Interface Network adapter Wireless v.92 56K MDC Soft modem Intel High Definition Audio (HDA) Bus 1 Gb Ethernet LAN on system board WLAN card, wireless switch with DellTM Wi-Fi® catcher technology, internal card with Bluetooth® wireless technology, and Dell Mobile Broadband card (The availability of the Dell Mobile Broadband card may vary by region.) Graphics Video type Data bus Video controller Video memory LCD interface TV output Color support Video type Data bus Video controller Integrated on system board, hardware accelerated Integrated video Intel Extreme Graphics Integrated video 256 MB or 512 MB of shared system memory (Up to 224 MB shared if total computer memory is 512 MB or greater; up to 128 MB shared if total computer memory is 256 MB.) LVDS NTSC or PAL in S-video and composite modes 16.7 million Discrete video adapter, 128-bit hardware accelerated PCI-E x16 NVIDIA® Quadro® NVS 110M with TurboCacheTM Up to 256 MB (Total of local and shared system memory used may be up to 256 MB for graphics, dependent on system memory size and other factors. Local integrated memory is 64 MB. Up to 192 MB of system memory may be allocated to support graphics on computers with 512 MB or more of system memory for a total of 256 MB graphics memory; up to 64 MB of system memory may be allocated to support graphics on computers with 256 MB system memory for a total of 128 MB graphics memory.) LVDS NTSC or PAL in S-video and composite modes 16.7 million Video memory LCD interface TV output Color support Audio Audio type Audio controller Stereo conversion Interfaces Internal External Speakers Internal speaker amplifier Volume controls PCI Bus/High Definition Audio Microphone mini-connector, stereo headphones/speakers mini-connector One 4-ohm speaker 2 W channel into 4 Ohms Keyboard shortcuts or program menus High Definition Audio (Soft Audio) SigmaTel® STAC9200 24-Bit (stereo digital-to-analog) 24-Bit (stereo analog-to-digital) Display Type (active-matrix TFT) Active area (X/Y) Dimensions Height Width Diagonal Operating angle Viewing angles WXGA horizontal WXGA vertical WXGA+ horizontal WXGA+ vertical Pixel pitch WXGA WXGA+ Power consumption (panel with backlight, typical) WXGA WXGA+ Controls 5.0 W (max) 5.5 W (max) Brightness can be controlled through keyboard shortcuts 0.2588 0.1971 40/40° 10/30° 65/65° 50/50° 214.3 mm (8.4 inches) 285.7 mm (11.3 inches) 357.1 mm (14.1 inches) 0° (closed) to 180° WXGA or WXGA+ 303.36 x 189.5 Keyboard Number of keys Key travel Key spacing Layout 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Approx. 2.5 mm (0.098 inch) 19.05 mm ± 0.3 mm (0.75 inch ± 0.012 inch) QWERTY/AZERTY/Kanji Touchpad X/Y position resolution (graphics table mode) Active area Size 240 CPI 73.7 x 43 Width Height 64.88 mm (2.55 inch) sensor-active area 48.88 mm (1.92 inch) rectangle Fingerprint Reader (Optional) Type Power supply Connector Array size UPEK TCS3 TouchStripTM strip sensor with CMOS active capacitive pixel-sensing technology 2.7 V to approx. 3.6 V 48-ball BGA 248 x 2 pixels Track Stick X/Y position resolution (graphics table mode) Size 250 count/sec @ 100 GF Protrudes 0.5 mm higher than surrounding keycaps Battery Type 9-cell Lithium Ion battery 6-cell Lithium Ion battery 4-cell Lithium Ion battery Dimensions Depth 4- or 6-cell Lithium Ion battery 9-cell Lithium Ion battery Height 4- or 6-cell Lithium Ion battery 9-cell Lithium Ion battery Width 4- or 6-cell Lithium Ion battery 9-cell Lithium Ion battery Weight 4-cell Lithium Ion battery 6-cell Lithium Ion battery 9-cell Lithium Ion battery Voltage Charge time (approximate) Operating time Life span (approximate) Temperature range Operating Storage 0° to 35° C (32° to 95° F) ­40° to 65° C (­40° to 149° F) 0.24 kg (0.53 lb) 0.33 kg (0.73 lb) 0.51 kg (1.12 lb) 14.8 VDC Approximately 1 hour to reach 80% charge (You must use a 90 W AC adapter to use ExpressCharge with a 9-cell battery.) Varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions 500 discharge/charge cycles 185.22 mm (72.92 inches) 287.30 mm (11.31 inches) 19.2 mm (0.76 inch) 20.59 mm (0.81 inch) 66.6 mm (2.62 inches) 93.3 mm (3.67 inches) 85 WHr (You cannot use an auto/air adapter with a 9-cell battery.) 56 WHr 35 WHr AC Adapter Types 65 W and 90 W Input voltage Input current (max) Input frequency Output current 65 W 90 W Output power Rated output voltage Dimensions 65 W Height Width Length 90 W Height Width Length Weight (without cables) Temperature range Operating Storage 90­264 VAC 1.7 A 47­63 Hz 4.34 A (maximum at 4-second pulse); 3.34 A (continuous) 5.62 A (maximum at 4-second pulse); 4.62 A (continuous) 65 W or 90 W 19.5 VDC 27.8­28.6 mm (1.10­1.12 inches) 57.9 mm (2.28 inches) 137.2 mm (5.40 inches) 33.8­34.6 mm (1.34­1.36 inches) 60.9 mm (2.39 inches) 153.42 mm (6.04 inches) 65 W: 0.36 kg (0.79 lb) 90 W: 0.46 kg (1.01 lb) 0° to 35° C (32° to 95° F) ­40° to 65° C (­40° to 149° F) Physical Height Width Depth Weight With travel module and 4-cell battery With CD-ROM drive and 6-cell battery 1.98 kg (4.37 lb) 2.27 kg (5.0 lb) 32 mm (1.26 inches) 337 mm (13.3 inches) 238 mm (9.3 inches) Environmental Temperature range Operating Storage Relative humidity Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment) Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage Altitude Operating Storage ­15.2 to 3048 m (­50 to 10,000 ft) ­15.2 to 10,668 m (­50 to 35,000 ft) 122 G 163 G 0.66 GRMS 1.30 GRMS 10% to 90% (noncondensing) 5% to 95% (Noncondensing) 0° to 35° C (32° to 95° F) ­40° to 65° C (­40° to 149° F) Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 System Specifications For Dell Employees Only This document is Dell Confidential Chassis Overview Three different batteries are available for the LatitudeTM D620 system. The chassis appearance changes when the 9-cell battery is installed. The 9-cell battery includes a palm rest of sorts that protrudes from the front of the system. The top of the battery palm rest is level with the system palm rest. It does not detach from the battery since it is part of the battery. The chassis section is broken down into two groups of pictures: One group contains photos of the system with the 6-cell or 4-cell battery installed, and the second contains pictures of the system with the 9-cell battery installed. Click all photos in both sections to view larger images in a new browser window. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Chassis Overview For Dell Employees Only This document is Dell Confidential Chassis Bottom Click the picture above to see a larger image in a new window. 1 2 Hard drive Battery 3 4 Memory door D-Dock connector Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Chassis Bottom For Dell Employees Only This document is Dell Confidential Chassis Front Click the picture above to see a larger image in a new window. 1 2 Ambient light sensor (ALS) Status LEDs 3 4 Keyboard LEDs / audio controls Touch pad Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Chassis Front For Dell Employees Only This document is Dell Confidential Chassis Left Click the picture above to see a larger image in a new window. 1 2 3 Security slot Audio jacks Infrared port 4 5 6 Smart card reader Wireless catcher switch PC CardTM slot Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Chassis Left For Dell Employees Only This document is Dell Confidential Chassis Right Click the picture above to see a larger image in a new window. 1 Optical drive 2 USB ports (2) Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Chassis Right For Dell Employees Only This document is Dell Confidential Chassis Back Click the picture above to see a larger image in a new window. 1 2 3 RJ-45 (network) connector RJ-11 (modem) connector USB ports (2) 4 5 6 Serial port VGA port AC connector Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Chassis Back For Dell Employees Only This document is Dell Confidential Chassis Top Click the picture above to see a larger image in a new window. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Chassis Top For Dell Employees Only This document is Dell Confidential 9-Cell Chassis Front Click the picture above to see a larger image in a new window. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 9-Cell Chassis Front For Dell Employees Only This document is Dell Confidential 9-Cell Chassis Left Click the picture above to see a larger image in a new window. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 9-Cell Chassis Left For Dell Employees Only This document is Dell Confidential 9-Cell Chassis Right Click the picture above to see a larger image in a new window. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 9-Cell Chassis Right For Dell Employees Only This document is Dell Confidential 9-Cell Chassis Top Click the picture above to see a larger image in a new window. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 9-Cell Chassis Top For Dell Employees Only This document is Dell Confidential LEDs Device Status LEDs Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless networking is enabled. To enable or disable wireless networking, press . Turns on when a card with Bluetooth® wireless technology is enabled. To turn off only the Bluetooth wireless technology functionality, right-click the icon in the system tray and select Disable Bluetooth Radio. To quickly enable or disable all wireless devices, press . Battery Status If the computer is connected to an electrical outlet, the battery light operates as follows: q q Solid green -- The battery is charging. Flashing green -- The battery is almost fully charged. If the computer is running on a battery, the battery light operates as follows: q q q Off -- The battery is adequately charged (or the computer is turned off). Flashing orange -- The battery charge is low. Solid orange -- The battery charge is critically low. Keyboard Status LEDs The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when the Caps Lock function is enabled. Turns on when the Scroll Lock function is enabled. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 LEDs For Dell Employees Only This document is Dell Confidential Security Slot On the left side of the Latitude D620 system is a security slot, sometimes called a Kensington® lock slot. Connect a security cable to this slot to secure the notebook to a desk. The most popular security cables are made by Kensington, but more companies are entering this marketplace. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Security Slot For Dell Employees Only This document is Dell Confidential Safety Precautions Observe the following safety precautions before performing any installation or break/fix procedures involving disassembly or re-assembly: q q q q q q Turn off the system and any attached peripherals. Disconnect the system and any attached peripherals from AC power, and then remove the battery. Disconnect any telephone or telecommunications lines from the system. Use a wrist grounding strap and mat when working inside any computer system to avoid electrostatic discharge (ESD) damage. After removing any system component, carefully place the removed component on an anti-static mat. Wear shoes with non-conductive rubber soles to help reduce the chance of being shocked or seriously injured in an electrical accident. Standby Power Dell products with standby power must be completely unplugged before opening the case. Systems that incorporate standby power are essentially powered while turned off. The internal power allows the system to be remotely turned on (wake on LAN), suspended into a sleep mode, and have other advanced power management features. After unplugging the system, allow the charge to drain from the circuits by waiting approximately 30 to 45 seconds before removing components. ESD ESD is a major concern when handling components, especially expansion cards and system boards. Very slight charges can damage circuits in ways that may not be obvious, such as intermittent problems or a shortened product lifespan. WARNING: Do not use an ESD grounding strap when working on the internal parts of a monitor, like the CRT, because the stored voltage is extremely harmful. To prevent static damage, do the following: q Use an ESD wrist strap that is properly grounded. q If a strap is not available, discharge static electricity from your body before you touch any of your computer's electronic components, by touching an unpainted metal surface on the computer chassis. Periodically touch an unpainted metal surface to remove any static charge your body may have accumulated. Handle all static-sensitive components in a static-safe area. If possible, use anti-static floor pads and workbench pads. When handling static-sensitive components, grab them by the sides, not the top. Avoid touching pins and circuit boards. When unpacking a static-sensitive component from its shipping carton, do not remove the component from the anti-static packing material until you are ready to install the component. Before unwrapping the anti-static packaging, be sure to discharge static electricity from your body. Before transporting a static-sensitive component, place it in an anti-static container or packaging. q q q q Lifting Equipment CAUTION: Do not lift greater than 50 pounds independently. Always obtain assistance from a second person or utilize a mechanical lifting device. Adhere to the following guidelines when lifting equipment: 1. Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out. 2. Bend your knees. Do not bend at the waist. 3. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 4. Lift with your legs, not your back. 5. Keep the load close. The closer it is to your spine, the less force it exerts on your back. 6. Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid twisting your body and back. 7. Follow the same techniques in reverse to set the load down. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Safety Precautions For Dell Employees Only This document is Dell Confidential Service Issues You need to address the following issues when replacing parts on the LatitudeTM D620. Palm Rest Removal The palm rest on this system needs to be removed in a certain manner. Follow these steps: 1. Remove all parts necessary to access the palm rest. 2. Remove the nine securing screws from the bottom section of the system. 3. Remove the three palm rest screws from the upper section of the system. 4. Disconnect the cable connector attached to the system board located on the left side of the system. 5. Starting with the back of the palm rest (located near the LCD mounts), separate the palm rest from the base of the system, and work it loose along the sides towards the front. WARNING: You must start removing the palm rest from the back. Failure to do so will damage the connector hooks located along the front edge of the base plastics. 6. Once the back and sides of the palm rest are free, slide it forward to release it from the securing hooks located along the front edge of the base plastics. 7. Remove the palm rest from the system. System Board Replacement The system board removal is straightforward. However, replacing it correctly involves lining up the wireless sniffer switch correctly, or the board does not seat properly in the system. When you reseat the system board, the wireless switch must line up with the plastics as shown to the right. If it is not lined up correctly, the board does not seat down fully and hangs over the right edge of the bottom plastics. At no point should you force the board into place; this will damage the plastics, the switch, or worse. The easiest method of aligning the switch with the plastics is to have both the interior switch on the system board as well as the exterior switch on the outer plastics in the "off" position, all the way towards the back of the unit (closest to the LCD). Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Service Issues For Dell Employees Only This document is Dell Confidential AC Power The following table outlines the steps for removing and replacing the AC power converter for the LatitudeTM D620. Disconnecting the AC Power Converter 1. Pull the AC plug from the left side of the system. 2. Reverse the previous step to replace the AC power converter. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 AC Power For Dell Employees Only This document is Dell Confidential Battery The following table outlines the steps for removing and replacing the battery on the LatitudeTM D620. Removing and Replacing the Battery 1. Before removing the battery, remove the AC power. 2. Locate the battery. 3. Slide the battery release latch into the unlock position. 4. Slide the battery from the bay. 5. Lift the battery pack out from the bay. 6. Reverse the previous steps to replace the battery. Printed 2/22/2007 5:44:33 PM LatitudeTM D620 For Dell Employees Only Expires 2/23/2007 5:44:33 PM Battery This document is Dell Confidential Phone SIM The following table outlines the steps for removing and replacing the phone SIM (subscriber identity module) for the LatitudeTM D620. Removing and Replacing the Phone SIM 1. Before removing the SIM: q Remove the AC power. Remove the battery. q 2. Locate the phone SIM in the battery bay. CAUTION: The customer's SIM contains account information and personal data not backed up to any media. When repairing a system, you must migratee this card when replacing a system board. 3. Slide the module from the slot reader. 4. Lift the module from the system. 5. Reverse the previous steps to replace the phone SIM. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Phone SIM For Dell Employees Only This document is Dell Confidential Memory DIMM B The following table outlines the steps for removing and replacing the memory in DIMM B on the LatitudeTM D620. Removing and Replacing the Memory in DIMM B 1. Before removing the memory in DIMM B: q Remove the AC power. Remove the battery. q 2. Locate the memory door on the bottom of the system. 3. Use a Phillips screwdriver to remove the screw securing the memory door, and then lift the door to remove it. 4. Push outward on the retaining clips to allow the memory to release upward. 5. Lift and remove the memory from the socket. 6. Remove the memory from the socket. 7. Reverse the previous steps to replace the memory in DIMM B. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Memory DIMM B For Dell Employees Only This document is Dell Confidential Optical Drive The following table outlines the steps for removing and replacing the optical drive. Removing and Replacing the Optical Drive 1. Before removing the optical drive: q Remove the AC power. Remove the battery. q 2. Locate the optical drive bay. 3. Press the optical drive release button to eject the drive. 4. Slide drive out of the optical drive bay. 5. Reverse the previous steps to replace the optical drive. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Optical Drive For Dell Employees Only This document is Dell Confidential Hard Drive The following table outlines the steps for removing and replacing the hard drive for the LatitudeTM D620. Removing and Replacing the Hard Drive 1. Before removing the hard drive: q Remove the AC power. Remove the battery. q 2. Locate the hard drive. 3. Remove the two screws securing the drive. 4. Slide the hard drive out of the bay to release it from the system. 5. Reverse the previous steps to replace the hard drive. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Hard Drive For Dell Employees Only This document is Dell Confidential Hinge Cover The following table outlines the steps for removing and replacing the hinge cover. Removing and Replacing the Hinge Cover 1. q Remove the AC power. Remove the battery. q 2. Locate the hinge cover. 3. Insert a scribe into the hinge cover slot. 4. Pry up on the notch on the right side of the hinge cover. 5. Lift and remove the hinge cover from the chassis. 6. Reverse the previous steps to replace the hinge cover. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Hinge Cover For Dell Employees Only This document is Dell Confidential Keyboard The following table outlines the steps for removing and replacing the keyboard for the LatitudeTM D620. Removing and Replacing the Keyboard 1. Before removing the keyboard: q Remove the AC power. Remove the battery. Remove the hinge cover. q q 2. Locate the keyboard. 3. Remove the screws holding the keyboard to the chassis. 4. Lift the keyboard and turn it away from the LCD. 5. Release the keyboard cable lock. 6. Release the ZIF connector to detach the cable and lift the keyboard from the system. 7. Reverse the previous steps to replace the keyboard. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Keyboard For Dell Employees Only This document is Dell Confidential Bluetooth Card The following table outlines the steps for removing and replacing the Bluetooth® card for the LatitudeTM D620. Removing and Replacing the Bluetooth Card 1. Before removing the Bluetooth card: q Remove the AC power. Remove the battery. Remove the hinge cover. Remove the keyboard. q q q 2. Locate the Bluetooth wireless card. 3. Insert a scribe to release the clip holding the card. 4. Slide the Bluetooth wireless card away from the LCD. 5. Lift the Bluetooth wireless card from the system. 6. Disconnect the Bluetooth wireless card cable. 7. Reverse the previous steps to replace the Bluetooth wireless card. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Bluetooth Card For Dell Employees Only This document is Dell Confidential Coin Battery The following table outlines the steps for removing and replacing the coin battery for the LatitudeTM D620. Removing and Replacing the Coin Battery 1. Before removing the coin battery: q Remove the AC power. Remove the battery. Remove the hard drive. Remove the hinge cover. Remove the keyboard. q q q q 2. Locate the coin battery. 3. Slide the coin battery away from the LCD. 4. Disconnect the cable connection and lift the coin battery from the system. 5. Reverse the previous steps to replace the coin battery. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Coin Battery For Dell Employees Only This document is Dell Confidential Memory DIMM A The following table outlines the steps for removing and replacing the memory for the LatitudeTM D620. Removing and Replacing the Memory 1. Before removing the memory: q Remove the AC power. Remove the battery. Remove the hinge cover. Remove the keyboard. q q q 2. Locate the memory DIMM. 3. Press out on the latches on both sides of the DIMM socket. 4. Pull the memory upward to a 45-degree angle. 5. Remove the DIMM module from the socket. 6. Reverse the previous steps to replace the memory. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 Memory DIMM A For Dell Employees Only This document is Dell Confidential WWAN Card The following table outlines the steps for removing and replacing the WWAN card on the LatitudeTM D620. Removing and Replacing the WWAN Card 1. Before removing the WWAN card: q Remove the AC power. Remove the battery. Remove the hinge cover. Remove the keyboard. Remove the memory DIMM A. q q q q 2. Locate the WWAN card. 3. Disconnect the two cables from the WWAN card. 4. Pull the two securing levers away from the WWAN card, and then remove the card. 5. Lift the WWAN card to a 45-degree angle. 6. Lift the WWAN card out of the slot. 7. Reverse the previous steps to replace the WWAN card. Printed 2/22/2007 5:44:33 PM Expires 2/23/2007 5:44:33 PM LatitudeTM D620 WWAN Card For Dell Employees Only This document is Dell Confidential WLAN Card The following table outlines the steps for removing and replacing the WLAN card on the LatitudeTM D620. Removing and Replacing the WLAN Card 1. Before removing the WLAN card: q Remove the AC power. Remove the battery. Remove the hinge cover. Remove the keyboard. q q q 2. Locate the WLAN card. 3. Disconnect the two diversity cables from the mini card. NOTE: There are three cables for the wireless card. The third cable is for the new wireless standard not yet approved. However, this system can use the new technology when it is approved. 4. Pull the two securing levers away from the card, and then remove the card. 5. Lift the WLAN card to a 45-degree angle. 6. Lift the WLAN card out of the slot.