DellTM OptiPlexTM 320 Quick Reference Guide Models DCSM, DCNE w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a DellTM n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Models DCSM, DCNE September 2006 P/N JK523 Rev. A01 Contents Finding Information ................................ ............................. 5 8 11 11 13 14 16 17 18 19 20 21 23 24 24 27 30 30 33 34 37 38 38 39 42 Setting Up Your Computer System Views .................................. ............ ............ ............ ............ ............ ............ Mini Tower Computer -- Front View . . . . . . . . Mini Tower Computer -- Back View . . . . . . . . Mini Tower Computer -- Back-Panel Connectors . Desktop Computer -- Front View. . . . . . . . . . Desktop Computer -- Back View. . . . . . . . . . Desktop Computer -- Back-Panel Connectors . . Removing the Computer Cover. Before You Begin . . . Mini Tower Computer . Desktop Computer . . Inside Your Computer ......................... ........................... ........................... ........................... .............................. ........................... ........................... Mini Tower Computer . Desktop Computer . . Solving Problems ................................ .............................. .............................. Dell Diagnostics. System Lights . . Diagnostic Lights. ................................ ........... ........... ........... ........... Beep Codes . . . . . . . . . . . . . . . . . . . . . . Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore . . . . Reinstalling Microsoft Windows XP . . . . . . . . . Using the Drivers and Utilities CD . ....................... Index . ........................................ 43 Contents 3 4 Contents Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? · · · · · A diagnostic program for my computer Drivers for my computer My computer documentation My device documentation Desktop System Software (DSS) Find It Here Drivers and Utilities CD (also known as ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer. Documentation and drivers are already installed on your computer. You can use the CD to reinstall drivers (see "Reinstalling Drivers and Utilities" in your online User's Guide), to run the Dell Diagnostics (see "Dell Diagnostics" on page 30), or to access your documentation. Readme files may be included on your CD to provide the most current updates about technical changes to your computer or advanced technicalreference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. · · · · · · Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement DellTM Product Information Guide Quick Reference Guide 5 What Are You Looking For? · · · · How to remove and replace parts Specifications How to configure system settings How to troubleshoot and solve problems Find It Here DellTM OptiPlexTM User's Guide Microsoft Windows XP Help and Support Center 1 Click Start Help and Support Dell User and System Guides System Guides. 2 Click the User's Guide for your computer. The User's Guide is also available on the optional Drivers and Utilities CD. · Service Tag and Express Service Code · Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on your computer. · Use the Service Tag to identify your computer when you use support.dell.com or contact support. · Enter the Express Service Code to direct your call when contacting support. · How to reinstall my operating system Operating System CD NOTE: The Operating System CD may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Reinstalling Microsoft Windows XP" on page 39. After you reinstall your operating system, you can use the optional Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer. NOTE: The color of your CD varies based on the operating system you ordered. 6 Quick Reference Guide What Are You Looking For? · Solutions -- Troubleshooting hints and tips, articles from technicians, frequently asked questions, and online courses · Community -- Online discussion with other Dell customers · Upgrades -- Upgrade information for components, such as memory, the hard drive, and the operating system · Customer Care -- Contact information, service call and order status, warranty, and repair information · Service and support -- Service call status and support history, service contract, online discussions with technical support · Reference -- Computer documentation, details on my computer configuration, product specifications, and white papers · Downloads -- Certified drivers, patches, and software updates · Desktop System Software (DSS) -- If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for DellTM 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. · How to use Windows XP · How to work with programs and files · How to personalize my desktop Find It Here Dell Support Website -- support.dell.com NOTE: Select your region or business segment to view the appropriate support site. To download Desktop System Software: 1 Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for the keyword Desktop System Software. NOTE: The support.dell.com user interface may vary dependent upon your selections. Windows Help and Support Center 1 Click Start Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Quick Reference Guide 7 Setting Up Your Computer CAUTION: Before performing any of the procedures in this section, follow the safety instructions in Product Information Guide. NOTICE: If your computer has an expansion card installed (such as a modem card), connect the appropriate cable to the card, not to the connector on the back panel. NOTICE: To help allow the computer to maintain proper operating temperature, ensure that you do not place the computer too close to a wall or other storage compartment that might prevent air circulation around the chassis. NOTE: Before you install any devices or software that did not ship with your computer, read the documentation that came with the device or software, or contact the vendor to verify that the device or software is compatible with your computer and operating system. You must complete all the steps to properly set up your computer. See the appropriate figures that follow the instructions. NOTICE: Do not attempt to operate a PS/2 mouse and a USB mouse simultaneously. 1 Connect the keyboard and mouse. NOTICE: Do not connect a modem cable to the network adapter connector. Voltage from telephone communications can cause damage to the network adapter. Set Up Your Keyboard and Mouse 2 Connect the modem or network cable. Insert the network cable, not the telephone line, into the network connector. If you have an optional modem, connect the telephone line to the modem. 8 Quick Reference Guide 3 Connect the monitor using either the white DVI cable or the blue VGA cable (do not connect both cables). Align and gently insert the monitor cable to avoid bending connector pins. Tighten the thumbscrews on the cable connectors. NOTE: Some monitors have the video connector underneath the back of the screen. See the documentation that came with your monitor for its connector locations. Set Up Your Monitor 4 Connect the speakers. Quick Reference Guide 9 5 Connect power cables to the computer, monitor, and devices and connect the other ends of the power cables to electrical outlets. Power Connections NOTICE: To avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: In Japan, the voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V. 6 Verify that the voltage selection switch is set correctly for your location. Your computer has a manual voltage-selection switch. Computers with a voltage selection switch on the back panel must be manually set to operate at the correct operating voltage. 10 Quick Reference Guide System Views Mini Tower Computer -- Front View 1 2 3 10 4 9 5 6 7 8 1 2 3 4 location of Service Tag CD/DVD drive floppy drive hard-drive activity light Use the Service Tag to identify your computer when you access the Dell Support website or call technical support. Insert a CD or DVD (if supported) into this drive. Insert a floppy disk into this drive. This light flickers when the hard drive is in use. Quick Reference Guide 11 5 USB 2.0 connectors (2) Use the USB connectors on the front of the computer for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices. It is recommended that you use the USB connectors on the back of the computer for devices that typically remain connected, such as printers and keyboards. 6 7 diagnostic lights power button Use the lights to help you troubleshoot a computer problem based on the diagnostic code (for more information, see "Diagnostic Lights" on page 34). Press this button to turn on the computer. NOTICE: To avoid losing data, do not turn off the computer by pressing the power button. Instead, perform an operating system shutdown. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 8 power light The power light illuminates and blinks or remains solid to indicate different operating states: · No light -- The computer is turned off. · Steady green -- The computer is in a normal operating state. · Blinking green -- The computer is in a power-saving mode. · Blinking or solid amber -- The computer is receiving electrical power, but an internal power problem might exist. See "Power Problems" in your online User's Guide. To exit from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, see your online User's Guide. For a description of light codes that can help you troubleshoot problems with your computer, see "System Lights" on page 33. 9 10 headphone connector link integrity light Use the headphone connector to attach headphones. · Green -- A good connection exists between a 10-Mbps network and the computer. · Orange -- A good connection exists between a 100-Mbps network and the computer. · Off -- The computer is not detecting a physical connection to the network. 12 Quick Reference Guide Mini Tower Computer -- Back View 1 2 3 4 5 6 1 2 3 cover release latch padlock ring power ...